WHAT IS A SALES ENGINEER?
As a Sales Engineer, you will oversee the full sales process of advanced air treatment systems and applications within your assigned territory. Working with a diverse range of clients, you will tackle complex challenges that require innovative solutions. Your specialized expertise will make a significant impact in the HVAC industry.
Need-to-Know Overview of a Sales Engineer
1. Sales Engineer Functions
- Proactively approach and develop new markets and accounts
- Prepare competitive customer quotations based on customer needs through conducting site inspections or interviewing customer
- Establish annual sales plan for the territory
- Log all sales activities, actions, calls and quotes in the system
- Evaluate the success at the end of the projects from a customers and company’s perspective and submit monthly reports
- Sales forecasting – accurate as possible and delivered on time
- Maintaining good customer relationships through face to face contact and effective communication
- Handling customer complaints
- Evaluate and negotiate terms and conditions of sale plus payment and delivery terms
- Initiate agreed proactive campaigns in target markets
- Raise company profile in target markets through delivery of effective seminars
- Quantify customer benefits in commercial terms like ROI and payback time
- Present professional image as ‘competent’ in delivering climatic control solutions
- Participate in professional industry groups as a means of networking
2. Sales Engineer Skills, Experience and Requirements
- Minimum of a Diploma in Mechanical / Electrical Engineer or equivalent
- Excellent product or service knowledge including technical aspects, as well as the potential benefits a product could have for a customer
- Excellent knowledge of sales and marketing techniques such as cold emailing and networking at events
- Knowledge of the latest industry trends, innovations, and developments
- HVAC / Building maintenance or related field experience
- Previous experience in a Sales role
- Previous experience in forecasting and P&L desirable
- Good English skills
- Self-motivated and ability to work independently
- Ready to travel frequently
- Strong communication skills and ability to communicate with people at all levels and in a multicultural environment is an advantage