WHAT IS A SALES CONSULTANT?

Reviewed by Lam Nguyen under Editorial Standards

The Sales Consultant interacts with clients face-to-face and over the phone, applying product knowledge to meet diverse business needs. They ensure quality service by understanding Quadient systems, delivering confident presentations, and staying updated on software and hardware changes. Additionally, they develop new business through networking, provide technical advice, and maintain customer relationships to promote additional products and upgrades.

Need-to-Know Overview of a Sales Consultant

1. Sales Consultant Functions

  • Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
  • Ensuring quality of service by developing a thorough and detailed competency of Quadient systems and processes
  • Identifying and developing new business through networking and courtesy and follow-up calls
  • Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
  • Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
  • Providing technical advice to customers on all aspects of the installation and use
  • Networking with existing customers in order to maintain links and promote additional products and upgrades;
  • Handling hardware or software problems and faults and referring on to specialist technical colleagues
  • Managing own diary in order to organise and prioritise daily and weekly goals;
  • Contributing to team or progress meetings to update and inform colleagues.
  • Demonstrable evidence of analysing and documenting business processes

2. Sales Consultant Qualifications and Requirements

  • Demonstrable experience of writing Requirements Specifications for IT systems
  • Experience of responding to tender documents
  • A good knowledge of MS Office suite of applications e.g Word, Excel, Visio, PowerPoint and Project
  • Experience of working in a Pre-Sales role for a Software company, (Accounts Payable or Accounts Receivable automation is a big plus for us!)
  • Previous experience with document management software and business critical print process within organisations
  • Ability to manage own time and work priorities
  • Ability to be able to provide the correct information to the relevant parties within a timely manner
  • Proven experience interacting directly with end users & customers.
  • Results orientated with good communication and interpersonal skills
  • Ability to adapt style of delivery from technical to non technical
  • Strong organisation, networking, and interpersonal skills
  • Excellent oral and written communication and solid facilitation and teaching skills

Career Overview FAQs

What does a career overview explain?

A career overview explains what a profession involves, including the purpose of the role, the type of work professionals typically perform, and how the position contributes to organizations or industries. It helps readers understand the field before exploring more detailed resources such as job responsibilities, required skills, and career requirements.

What do professionals in this career typically do?

Professionals in this field usually manage projects or tasks, collaborate with teams, analyze information, and solve problems related to business or organizational objectives. Daily responsibilities may vary depending on experience level, specialization, and the organization where the role is performed.

What skills are commonly required for this career?

Most careers require a combination of technical skills related to the profession and professional skills such as communication, teamwork, problem solving, and analytical thinking. These abilities help professionals perform effectively in different work environments and across various organizational roles.

What is the typical career path in this field?

Many professionals begin in entry-level roles where they gain foundational knowledge and practical experience. Over time, they may progress to mid-level or senior positions that involve greater responsibility, specialization, or leadership within their organization or industry.

How can someone start a career in this field?

Starting a career in this field typically involves building relevant knowledge, gaining practical experience, and developing the key skills associated with the profession. Preparing strong application materials, such as a targeted resume and cover letter, can also help candidates pursue entry-level opportunities successfully.

Editorial Process

Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.

Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.