WHAT IS A DEVELOPER?
Updated: July 06, 2025 - As a Developer, you will be required to provide timely development and delivery of value-adding quality solutions to clients and customers. You will be expected to do this by delivering high quality code, design using best practise standards and test with a high level of accuracy. You will be working in a cross functional team along with Client Services and follow coding standards to complete day to day work and help resolve development issues that impact the way we do business.
Need-to-Know Overview of a Developer
1. Developer Roles and Functions
- Design, develop and maintain solutions in line with Outbound Technology and Cross Functional teams
- Provide programming solutions and end to end testing
- Understand and follow the software development life cycle
- Provide thought leadership and guidance to solve customer problems relating to outbound communications
- Provide insights/direction to our product teams in delivering outbound communication products to enhance the efficiency of technology solution delivery to customers
- Act as a point of escalation for technical issues including direct customer engagement where required to facilitate rapid resolution to queries/issues
- Be involved in any quality issue investigations as required
- Provide input to, develop and support initiatives to improve the Technology outcome for our clients.
- Involve improvements to processes, procedures, standards or tools, training other members of the team
2. Developer Skills, Abilities, and Qualifications
- University Degree from accredited institution in Information Technology, Information Systems, Computer Science and/or related discipline
- Programming Experience - Preferably 2 years’ experience in programming languages and data structures in a commercial environment
- Possess and display a positive, flexible, enthusiastic attitude & strong work ethic, be self-motivated, proactive and a capable of working in a team or independently
- Strong client service focus
- Excellent written and verbal communication skills
- Possess the ability to work well under pressure, maintaining professionalism and a focus on quality
- Ability to develop positive working relationships with other Team Members and colleagues in various departments of Computershare
- Adaptable and flexible to the needs of customers and the organisation
- Demonstrable ability to suggest and implement improvements to existing processes and tools
- Exhibit strong time management skills to achieve successful outcomes in a timely manner
Career Overview FAQs
What does a career overview explain?
A career overview explains what a profession involves, including the purpose of the role, the type of work professionals typically perform, and how the position contributes to organizations or industries. It helps readers understand the field before exploring more detailed resources such as job responsibilities, required skills, and career requirements.
What do professionals in this career typically do?
Professionals in this field usually manage projects or tasks, collaborate with teams, analyze information, and solve problems related to business or organizational objectives. Daily responsibilities may vary depending on experience level, specialization, and the organization where the role is performed.
What skills are commonly required for this career?
Most careers require a combination of technical skills related to the profession and professional skills such as communication, teamwork, problem solving, and analytical thinking. These abilities help professionals perform effectively in different work environments and across various organizational roles.
What is the typical career path in this field?
Many professionals begin in entry-level roles where they gain foundational knowledge and practical experience. Over time, they may progress to mid-level or senior positions that involve greater responsibility, specialization, or leadership within their organization or industry.
How can someone start a career in this field?
Starting a career in this field typically involves building relevant knowledge, gaining practical experience, and developing the key skills associated with the profession. Preparing strong application materials, such as a targeted resume and cover letter, can also help candidates pursue entry-level opportunities successfully.
Editorial Process
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.