What Does An Investigator Do?

WHAT DOES AN INVESTIGATOR DO?

Published: Nov 11, 2025 - The Investigator analyzes and monitors customer and transactional activity to detect potential money laundering, sanctions violations, or other financial crimes across multiple jurisdictions. This position involves conducting detailed research and due diligence on high-risk clients, escalating issues to management, and preparing regulatory filings and investigative reports. The Investigator also supports compliance initiatives by providing AML training, collaborating with internal and external stakeholders, and assisting in the implementation of anti-money laundering and sanctions programs.

A Review of Professional Skills and Functions for Investigator

1. Investigator Details and Accountabilities

Quality Investigations: Conduct assigned internal Quality investigations at the company's manufacturing sites.
Compliance Assurance: Ensure investigations are thorough, evidence-based, and compliant with organizational standards.
Documentation Management: Document findings, corrective actions, and preventive measures in accordance with Quality Management System requirements.
Regulatory Compliance: Maintain compliance with all governing safety and regulatory standards during the investigation process.
Cross-Functional Collaboration: Collaborate cross-functionally with production, engineering, and quality assurance teams to ensure comprehensive outcomes.
Communication Skills: Facilitate effective communication of investigation progress and results across departments.
Transparency Promotion: Promote transparency and consistency in documenting investigation procedures and conclusions.
Process Improvement: Identify process improvements and systemic issues through trend analysis and knowledge sharing.
Quality Culture: Contribute to strengthening the organization’s culture of quality and continuous improvement.
Knowledge Sharing: Ensure lessons learned from investigations are shared and implemented to prevent recurrence.

2. Investigator Overview

Policy Analysis: Analyze and interpret organizational policies to ensure compliance and correct application during investigations.
Regulatory Evaluation: Evaluate procedures and decisions to confirm adherence to federal, state, and institutional regulations.
Interview Management: Conduct interviews with all relevant participants to gather comprehensive and factual information.
Documentation Accuracy: Document every step of the investigative process, including contact logs, collected evidence, and interview summaries.
Record Maintenance: Ensure all records are maintained accurately and confidentially in accordance with policy requirements.
Report Preparation: Prepare detailed and comprehensive investigative reports summarizing findings, evidence, and conclusions.
Information Presentation: Present information clearly to support fair and informed decision-making.
Statement Coordination: Assist in drafting and coordinating formal position statements in response to discrimination, harassment, or retaliation charges.
Legal Collaboration: Collaborate with legal and compliance teams to ensure submissions meet regulatory and procedural standards.
EEO Response: Research and prepare executive-level responses to inquiries from equal employment opportunity officials.
Agency Liaison: Serve as a liaison between the organization and federal or state civil rights agencies.
Adjudication Participation: Participate in adjudication proceedings by presenting findings and addressing questions from decision-makers.

3. Investigator Job Description

Experimental Execution: Execute laboratory experiments with a hands-on approach, ensuring accurate data recording, analysis, and adherence to data integrity principles.
Assay Development: Establish, design, perform, and validate in vivo assays to support research objectives.
Data Analysis: Analyze and integrate both in-house and publicly available data to support new target identification, evaluation, and ongoing project development.
Scientific Insight: Provide scientific insights grounded in expertise and experience, delivering high-quality results to drug discovery teams to inform decision-making.
Problem Solving: Address and resolve scientific and technical challenges effectively using subject matter knowledge to drive program advancement.
Continuous Learning: Stay current with relevant scientific literature and integrate new knowledge and technologies to strengthen research outcomes.
Scientific Communication: Communicate study results and their implications clearly in internal and external meetings.
Target Evaluation: Contribute to the evaluation and prioritization of new targets identified through genetic analyses from collaborations with research partners and public-private consortia.

4. Investigator Functions

Immunology Research: Apply deep expertise in immunology to design and conduct innovative research focused on innate immune mechanisms.
Model Development: Develop and optimize experimental models to expand the understanding of immune system function.
Research Support: Support research initiatives by establishing new experimental capabilities and technologies that enhance scientific outcomes.
Data Generation: Generate and deliver high-quality, reproducible data to inform and accelerate project team decisions.
Result Accuracy: Ensure all research results are accurate and aligned with strategic scientific objectives.
Scientific Communication: Communicate scientific findings clearly and effectively to diverse internal stakeholders.
Data Presentation: Present complex data in accessible formats that promote cross-functional collaboration and decision-making.
Mentorship: Provide mentorship and technical guidance to junior scientists to support their skill development and professional growth.
Scientific Culture: Foster a culture of scientific rigor, innovation, and continuous learning within the research environment.
External Engagement: Engage proactively with the external scientific community through collaboration, networking, and knowledge exchange.

5. Investigator Accountabilities

Threat Assessment: Identify and assess potential physical threats to ensure the safety and security of employees and facilities.
Risk Prevention: Conduct thorough threat assessments to prevent incidents such as assault, harassment, stalking, and workplace violence.
Risk Mitigation: Develop and implement mitigation strategies to reduce identified risks effectively.
Investigation Management: Lead and manage multiple investigations involving internal and external misuse of company resources.
Case Resolution: Address cases related to theft, fraud, and policy violations with professionalism and accuracy.
Compliance Standards: Ensure all investigations are conducted in accordance with legal, ethical, and organizational standards.
Interview Techniques: Conduct professional interviews to gather critical information and corroborate evidence.
Reporting: Prepare detailed and comprehensive investigative reports summarizing findings and outcomes.
Stakeholder Communication: Communicate results clearly and promptly to relevant stakeholders and decision-makers.
Confidentiality Management: Exercise sound judgment and discretion in handling highly sensitive and confidential information.
Team Collaboration: Collaborate with other investigative and security teams to ensure coordinated responses.
Analytical Tools: Leverage internal databases, access control systems, video platforms, and analytical tools to support investigations.

6. Investigator Job Summary

Offline Investigations: Conduct offline investigations into counterfeiting, fraud, and other illicit activities affecting global online marketplaces.
Evidence Collection: Work independently or collaboratively with outside counsel and private investigators to collect and verify evidence.
Analytical Techniques: Apply analytical and investigative techniques to uncover patterns of abuse and identify responsible parties.
Stakeholder Collaboration: Collaborate with internal and external stakeholders to obtain relevant information through interviews and data analysis.
Documentation: Document findings comprehensively to ensure accuracy and accountability in all investigations.
Law Enforcement Reporting: Report substantiated cases to law enforcement authorities in a timely and organized manner.
Agency Relations: Maintain strong professional relationships with law enforcement agencies to support ongoing and future investigations.
Prosecution Support: Assist in facilitating the prosecution of offenders through the provision of reliable evidence and testimony.
Enforcement Coordination: Coordinate with internal teams to ensure consistent enforcement messaging against counterfeiting and fraud.
Strategy Development: Contribute to the development of strategies that deter future marketplace violations.
Outcome Communication: Communicate investigative outcomes effectively to relevant business and compliance units.

7. Investigator Responsibilities

Employment Law Knowledge: Maintain comprehensive and current knowledge of employment laws and regulations, including MGL c., Title VII, and the ADA.
Legal Compliance: Apply legal and policy expertise to ensure all investigations are compliant with applicable requirements.
Intake Management: Conduct intake interviews for new complaints to gather essential case information.
Investigative Planning: Develop clear and methodical investigative plans that outline objectives and timelines.
Evidence Handling: Identify, locate, and secure evidence relevant to each case.
Interview Techniques: Interview witnesses, complainants, and respondents to collect reliable and comprehensive statements.
Credibility Assessment: Evaluate the credibility of testimony and supporting documentation objectively.
Fact Analysis: Analyze and synthesize facts to clarify complex issues and determine findings.
Documentation: Prepare detailed interview notes and complete investigative reports documenting all actions taken.
Findings Drafting: Draft final findings that are clear, concise, logical, and supported by evidence.
Agency Communication: Communicate regularly with Agency HR to provide updates on the progress and status of investigations.
Legal Collaboration: Collaborate with labor attorneys when assisting in grievances, arbitrations, or legal proceedings.
Policy Compliance: Conduct thorough and impartial investigations into violations of statewide policies, ensuring fairness and due process.

8. Investigator Details

Assay Development: Develop new and/or improve assays for the identification of novel mechanisms and correlates of protection.
Reagent Optimization: Emphasize identification of alternative sources of immunological reagents and modification of assay format to allow for high throughput and automation.
Assay Verification: Verify assay performance to meet GLP requirements for future use in a regulated environment.
Experimental Design: Demonstrate basic requirements of novel mechanisms and correlates of protection assay, both in vitro and in preclinical animal models.
Project Ownership: Demonstrate understanding, ownership, and accountability of assigned research projects and prepare reports.
Data Presentation: Prepare and present data in the context of the overall project at cross-functional meetings.
Literature Review: Conduct a self-directed literature review to improve personal understanding and to troubleshoot and advance projects.
Process Improvement: Improve the efficiency of methods and processes.
Documentation: Compose and revise protocols and technical documents.
Team Collaboration: Function as a productive team member of the research group.
Culture Building: Help build and promote a positive culture and working environment.

9. Investigator Duties

Caseload Management: Manage a diverse caseload by effectively planning, organizing, and prioritizing investigation activities.
Performance Alignment: Ensure all tasks align with departmental objectives and established performance indicators.
Regulatory Analysis: Identify relevant regulatory issues and determine the most appropriate investigative actions.
Investigative Judgment: Exercise sound judgment in selecting investigative methods that support fair and accurate outcomes.
Case Ownership: Take full ownership of assigned cases from initiation to completion.
Progress Reporting: Provide regular and timely case updates to management and other key stakeholders.
Issue Escalation: Escalate critical issues promptly to managers or senior leaders.
Quality Assurance: Complete investigations efficiently while maintaining a strong focus on quality and compliance.
Outcome Delivery: Deliver investigations that are outcome-driven, transparent, and procedurally sound.
Public Service: Adopt a people-centered approach that ensures respectful and responsive service to the public.
Empathetic Communication: Communicate empathetically with individuals involved in investigations to promote understanding and trust.
Stakeholder Engagement: Engage confidently with external stakeholders to obtain information essential for case resolution.

10. Investigator Tasks

Project Planning: Plan and organize work activities within assigned projects to meet agreed targets and deadlines.
Team Collaboration: Collaborate with team members to ensure smooth coordination and timely project delivery.
Risk Assessment: Perform comprehensive impact and risk assessments to evaluate the significance of identified issues.
Root Cause Analysis: Assist in determining root causes and developing appropriate corrective and preventive actions.
Quality Compliance: Ensure that all investigations adhere to established Quality Management System requirements.
Regulatory Adherence: Maintain compliance with departmental policies and relevant regulatory standards.
Investigation Execution: Conduct formal investigations in collaboration with plant personnel under managerial oversight.
Reporting: Prepare clear and detailed investigation reports that document findings, actions, and recommendations.
Product Disposition: Coordinate product disposition activities according to business priorities and approved procedures.
Decision Alignment: Ensure all disposition decisions align with quality and safety requirements.
Subject Expertise: Lead or participate in major investigations, providing subject-matter expertise.
Investigation Closure: Drive multiple investigations to timely closure in accordance with SOPs.

11. Investigator Roles

Investigation Ownership: Own and be accountable for the end-to-end delivery of investigations into whistleblowing matters and ad-hoc matters allocated.
Case Management: Conduct between six to eight investigations at any given time, largely in line with internal milestones.
Support Coordination: Proactively identify where support may be required and work with the Centre of Excellence to request and obtain investigation support.
Evidence Identification: Accountable for the completion of all necessary investigative steps to ensure the prompt and effective identification of key facts and evidence.
Report Writing: Draft high-quality investigation reports as standalone records of the investigation, including clear and concise analysis of the facts and conclusions supported by evidence.
Governance Compliance: Ensure that all investigative steps, including those delegated to other colleagues, are delivered in line with organizational governance, processes, controls, and requirements.
Management Reporting: Provide regular briefings to management on the progress of investigations, including any potential delays, issues, findings, or risks identified.
Risk Management: Participate in the management of risks, ensuring that recommendations are appropriately defined, tracked, and implemented.

12. Investigator Additional Details

Information Operations Leadership: Lead the strategy, development, and execution of the organization’s information operations workstream.
Stakeholder Collaboration: Collaborate with internal stakeholders to align investigative and intelligence priorities with broader company objectives.
Abuse Prevention: Design and implement strategies to prevent, detect, and disrupt abuse at scale across multiple platforms.
Risk Mitigation: Consult with teams to develop and refine mitigation measures that effectively reduce emerging risks.
Threat Identification: Proactively identify undetected abuse through analysis of internal data, open-source intelligence, and private intelligence sources.
Analytical Techniques: Use investigative tools and analytic techniques to uncover patterns of coordinated malicious activity.
Complex Investigations: Conduct complex investigations to determine attribution and understand the tactics, techniques, and motivations behind abuse.
Enforcement Strategy: Recommend enforcement strategies and potential product improvements based on investigative findings.
Intelligence Generation: Generate strategic and tactical intelligence that enhances the company’s awareness of evolving threat types.
Intelligence Dissemination: Disseminate intelligence reports to relevant internal teams to inform decision-making and risk management.
Cross-Functional Collaboration: Collaborate cross-functionally to ensure timely and effective responses to identified threats.
Content Handling: Address sensitive or objectionable content, including graphic, offensive, or derogatory materials, with professionalism and discretion.
Ethical Compliance: Ensure all handling of sensitive material adheres to ethical and organizational standards.

13. Investigator Essential Functions

Relationship Building: Build strong relationships with store teams across the assigned sales market to promote effective security and loss prevention practices.
Team Coaching: Actively coach team members on the application and purpose of security policies and procedures.
Investigation Communication: Communicate the status and progress of ongoing investigations to the security project manager and relevant stakeholders.
Information Sharing: Ensure timely and accurate information sharing to support coordinated responses.
Law Enforcement Liaison: Develop professional partnerships with local, state, and federal law enforcement agencies.
Industry Collaboration: Collaborate with mall security and retail associations to stay informed about crime trends and emerging loss prevention challenges.
Incident Investigation: Investigate irregular or suspicious activities identified through data analysis and field reports.
Root Cause Analysis: Focus on identifying root causes related to training, procedural gaps, or potential fraud.
Data Collaboration: Work closely with the senior analyst to provide data-driven insights that enhance investigative strategies.
Analytical Insight: Use analytics to identify shrink patterns and inform targeted prevention efforts.
Vendor Partnership: Partner with third-party security providers within the sales market to detect and address shrinkage risks.

14. Investigator Role Purpose

Incident Response: Conduct rapid response actions to address the highest priority security incidents affecting the organization and its user data.
Threat Mitigation: Lead mitigation efforts and investigations to contain threats and prevent further compromise.
Digital Forensics: Perform digital forensics investigations to identify root causes and understand the full scope of incidents.
Evidence Analysis: Analyze evidence and systems to uncover indicators of compromise and attack vectors.
Findings Presentation: Prepare and present clear, detailed findings to both technical and non-technical stakeholders.
Automation Development: Develop and implement automation tools to enhance the efficiency and consistency of incident response workflows.
Process Improvement: Continuously refine investigation processes to reduce response time and improve accuracy.
Global Collaboration: Collaborate with global security and investigative teams to coordinate responses across regions.
Mentorship: Provide mentorship and support to analysts handling case triage and investigations.
Knowledge Sharing: Ensure knowledge sharing and skill development within the broader incident response team.
Investigation Management: Effectively manage multiple investigations and projects simultaneously while maintaining high-quality outcomes.
Reporting: Produce concise, comprehensive case reports that summarize key findings, actions taken, and recommendations.

15. Investigator General Responsibilities

Process Implementation: Contribute to the implementation of business processes and best working practices to ensure analytical lifecycle management operates strategically and efficiently.
Report Authoring: Independently author internal reports, protocols, policies, plans, and regulatory submissions.
Objective Support: Support department objectives in alignment with overall project goals.
Problem Solving: Anticipate and recognize potential problems, initiate actions to resolve or prevent them, and communicate issues or risks to the project lead and manager.
Method Transfer: Contribute to the successful and timely transfer, validation, and oversight of analytical methods and technologies to and from R&D development, contract manufacturers, testing labs, or commercial manufacturing organizations within the product supply chain.
Project Management: Effectively prioritize activities to meet project or department objectives using strong project management skills.
Team Leadership: Lead a project, matrix team, or small focus group.
Decision Making: Play a significant role in the project team's decision-making process.
Professional Conduct: Consistently exhibit professionalism and courtesy, serving as a representative of the organization to business partners and contract organizations.
Presentation Skills: Present effectively to internal R&D and supply chain forums and deliver results at external meetings.
Progress Reporting: Keep the manager and matrix team leaders informed of progress and ongoing activities.

16. Investigator Key Accountabilities

Policy Understanding: Understand the disability and leave teams, including policies, plans, processes, standard work, systems, training and education materials, and practices.
Case Management: Manage the entire lifecycle of multi-stakeholder, complex escalated cases from intake to resolution and reporting.
Escalation Handling: Manage a caseload of escalation investigations to meet various SLAs depending on the type of escalation, including non-executive and executive escalations.
Meeting Coordination: Schedule regular meetings with internal domains to research events leading up to the escalation, capture the sequential flow of events, identify root causes, define corrective actions for each root cause, and write a holistic summary.
Cross-Team Collaboration: Coordinate with members of the escalations, domain, and quality teams to provide outputs, results, and trends, ensuring visibility of identified defects.
Corrective Action: Coordinate with quality and domain teams to take immediate corrective actions on escalated cases to address gaps and bring each case to current and correct status.
Root Cause Analysis: Perform root cause analysis of process failures and suggest changes accordingly.
System Utilization: Utilize a case management system to track and manage details of multiple cases simultaneously, including documenting actions taken to resolve each case and delivering outputs on regular deadlines.
Communication Clarity: Simplify complex language while concisely summarizing issues, defining defects or service failures, and outlining robust corrective actions.

17. Investigator Roles and Details

Process Design: Design and implement new chemical routes and processes for active pharmaceutical ingredients (APIs) suitable for scale-up, with a focus on process understanding and the acquisition of critical data to support global regulatory filings.
Process Optimization: Optimize chemical manufacturing processes with consideration for safety, quality, speed, cost, sustainability, reproducibility, and efficiency.
Manufacturing Oversight: Oversee API manufacturing from kilogram to multi-ton scale to support clinical, regulatory, and commercial launch activities.
External Collaboration: Collaborate with third-party organizations to develop and manufacture API processes.
GMP Compliance: Work in compliance with GMP standards.
Technology Transfer: Participate in technology transfer activities to transition new manufacturing processes to commercial manufacturing partners, the pharma supply chain, other R&D divisions, and contract manufacturing organizations.
Regulatory Documentation: Author or contribute to regulatory submissions, patents, scientific papers, and other internal or external documentation relevant to process development.
Quality Compliance: Comply with all applicable safety, data integrity, quality, cGMP, and regulatory requirements in every aspect of work.
Scientific Collaboration: Collaborate closely with other scientists to contribute to the accelerated development and delivery of new medicines.

18. Investigator Responsibilities and Key Tasks

Complaint Investigation: Investigate complaints and reports, which may involve visiting offices, collecting documents and information, analyzing charts and records, interviewing witnesses, arranging expert opinions, and preparing reports.
Information Gathering: Request records and information from various sources during the investigation.
Record Review: Review and disclose records of investigation (ROIs) to parties.
Committee Preparation: Review responses to complaints and reports to assist the team in preparing for Committee meetings.
Record Management: Securely maintain charts, records, and case files to ensure the integrity and accuracy of the process and adhere to legislated requirements and timelines.
Inquiry Response: Respond to telephone and written inquiries and draft memos to prosecuting counsel.
Case Management: Manage case files using the organization’s case management system.
Representation: Represent the organization at the Health Professions Appeal and Review Board.
Quality Improvement: Contribute to continuous quality improvement initiatives.

19. Investigator Duties and Roles

Escalation Management: Respond to immigration escalations and recommend strategies for resolution while working closely with employees, managers, HR, recruiting, external counsel, and other leaders on the immigration team.
Employee Support: Provide holistic and consultative support to employees throughout the escalation process.
Issue Investigation: Lead and complete investigations into service issues to determine the root cause and recommend short- and long-term solutions to improve the customer experience.
Process Improvement: Identify opportunities for continuous process improvement as part of escalation resolution to ensure scalability and a high-quality customer experience.
Communication Strategy: Consult on projects to develop communication suites and communication and content strategies.
Global Collaboration: Partner with immigration specialists globally to build processes and customer support programs that scale across regions.
Project Contribution: Work with others on the immigration team to contribute to large-scale projects, including recommending case filing strategies.
Data Collaboration: Collaborate with business intelligence teams to develop dashboards to track escalations and root causes, pairing findings with customer anecdotes and data to inform global project strategies and deliverables.
Trend Analysis: Regularly inspect escalation metrics and customer feedback to identify trends and drivers and recommend long-term solutions to recurring issues.
Immigration Expertise: Gain and develop deep knowledge of immigration globally in addition to existing region-specific expertise.

20. Investigator Roles and Responsibilities

Misconduct Investigation: Independently conduct investigations into allegations of sexual, physical, and emotional misconduct by identifying and interviewing involved parties and witnesses.
Evidence Evaluation: Identify, gather, and evaluate all information relevant to the investigation and make neutral, evidence-based findings of fact.
Investigation Standards: Carry out thorough and efficient investigations that meet established standards, ensuring accurate recordkeeping, comprehensive documentation, and timely updates to the case database.
Caseload Management: Maintain a consistent full caseload in accordance with organizational expectations for investigative staff.
Supervisory Reporting: Meet regularly with a direct supervisor to review the progress and status of ongoing investigations.
Stakeholder Communication: Provide regular updates to involved parties regarding the status and next steps of each investigation.
Legal Collaboration: Collaborate with senior and associate legal counsel to determine applicable policies related to alleged misconduct.
Incident Management: Work with other members of the response and resolution office to manage and evaluate reported incidents.
Policy Compliance: Develop and maintain a strong working knowledge of all relevant policies, procedures, and internal investigative protocols, ensuring full compliance at all times.
Best Practices Integration: Continuously identify and integrate best practices in administrative investigations of sexual, physical, and emotional misconduct, staying informed through conferences, workshops, webinars, and current literature.

21. Investigator Details and Accountabilities

Agency Liaison: Assist in various roles, including serving as liaison to area agencies, point of contact for applicants, enrollment broker, and research support to ensure cases progress smoothly through the enrollment process.
Collaboration Building: Act as a liaison to county assistance offices and other area agencies, developing collaborative relationships to support cases requiring additional assistance.
Information Sharing: Provide information to agencies regarding project processes and respond to daily inquiries from county assistance offices.
Document Tracking: Ensure documents are received by agencies, track their status, and follow up on form approvals or rejections to advance cases within service agreement guidelines.
Customer Service: Deliver customer service to both agencies and applicants, addressing questions and concerns promptly.
Relationship Management: Maintain positive relationships with county staff, state agencies, community organizations, and program recipients.
Project Reporting: Report to management and complete assigned projects on time.
Enrollment Support: Serve as an enrollment broker to support the enrollment process.
Training Delivery: Provide education and training to agency staff and internal teams, and educate clients via phone and email to support ongoing initiatives.
Case Management: Maintain case lists, make necessary corrections, and handle case appeals efficiently.
Outcome Reporting: Report outcomes and progress continuously.

22. Investigator Overview

Program Development: Assist the Manager in developing the supporting infrastructure necessary for the effective growth of the program, with a particular focus on raids, audits, and key accounts.
Audit Management: Manage the audit program, including collecting target information, communicating with the headquarters audit committee for case approval, acting as the focal point with the audit firm, supporting the audit firm to convince target companies, and negotiating compliance plans with target companies.
Legal Support: Assist the Manager in reviewing, developing, and enhancing the supporting infrastructure for legal support, including letters of engagement and powers of attorney, for matters in assigned regions.
Third-Party Engagement: Assist the Manager in reviewing, developing, and enhancing the supporting infrastructure for the engagement of third parties who support or advance the strategy of the program.
Case Management: Manage assigned compliance cases.
Compliance Communication: Issue soft and standard compliance letters with respect to qualified leads.
Follow-Up Actions: Follow up with phone calls and visits, issue reminder letters to non-responders, and draft tailored letters.
Response Coordination: Assist the Manager in providing direct responses to compliance actions to the appropriate party.
Data Management: Work closely with the business to ensure that compliance leads are entered into and maintained in internal systems in a timely and accurate manner.
System Maintenance: Manage, populate, and maintain the case management system in a timely and accurate manner.
Opportunity Support: Support and work with the business to ensure that opportunities are created by the relevant responsible person within each of the sales channels.
Investigation: Investigate organizations and individuals involved in the distribution of illegal or counterfeit products.

23. Investigator Job Description

Law Enforcement Investigation: Conduct investigations of violations of state and/or federal law relating to alcohol and tobacco-related statutes.
Enforcement Action: Observe for illegal activities and take appropriate enforcement actions.
Site Assessment: Conduct and submit field report interviews and site assessments of proposed licensed premises.
Operational Reporting: Complete Operation Zero Tolerance Details, Targeted Enforcement Details, daily activity reports, investigate complaints, complete timesheets, and other documentation required for administrative and criminal assignments while adhering to departmental procedures.
Evidence Handling: Properly search, seize, mark, catalog, and secure evidence and contraband while maintaining the chain of custody in accordance with departmental procedures.
Inspection Compliance: Conduct the required number of tobacco inspections.
Citation Issuance: Issue administrative citations and warnings for tobacco violations under applicable laws.
FDA Certification: Achieve and maintain FDA Commission status.
Hearing Testimony: Follow the guidelines of the FDA Program Coordinator and testify at FDA hearings.
Supervision: Recruit investigative aids and supervise them during tobacco inspections.
Firearm Compliance: Carry a firearm and intermediate weapons in accordance with departmental procedures and use physical or deadly force in compliance with applicable laws.
Legal Testimony: Testify at administrative and criminal proceedings.

24. Senior Investigator Functions

Fraud Investigation: Identify, investigate, analyze, and evaluate instances of alleged fraud, waste, and abuse related to the line of business assigned in accordance with carrier letter requirements.
Case Management: Handle a variety of cases with increasing levels of complexity.
Interviewing: Conduct interviews and correspond with patients, providers, witnesses, or other parties who may have information relevant to the investigation.
Anti-Fraud Technology: Utilize anti-fraud technology to identify new opportunities for investigation and development of cases.
Evidence Gathering: Organize and prioritize investigations, securing needed information to substantiate or refute allegations through research and evidence gathering.
Reporting: Prepare clear, concise, and complete investigative reports and integrate medical review findings.
Data Support: Support communication requests, including providing claims data analysis, medical policy guidelines, and other documents or information.
Coding Analysis: Understand, interpret, analyze, and make investigative determinations concerning CPT, ICD, and HCPCS coding as it relates to potential healthcare fraud schemes.
Regulatory Knowledge: Maintain a basic understanding of statistical sampling methodologies and knowledge of relevant regulations, standards, and emerging healthcare schemes.
Law Enforcement Coordination: Prepare case notifications and make law enforcement referrals.
Negotiation: Lead negotiations and settlement discussions with providers, create settlement agreements, and coordinate recoupment activities.
Stakeholder Communication: Regularly interact and communicate with members, providers, and employees during the investigative process.
Presentation: Present findings to leadership, regulators, and law enforcement, and assist in legal proceedings, including testifying in support of investigations.
Training Delivery: Develop and conduct training on healthcare fraud topics.
Confidentiality: Maintain confidentiality and discretion in all investigative activity.

25. Investigator Accountabilities

Crime Awareness Development: Assist in developing strategic global crime awareness initiatives by contributing information to shape strategies and plans that address current criminal trends, both organized and opportunistic.
Investigative Reporting: Prepare and deliver detailed reports that accurately reflect investigative findings, identify procedural or policy gaps, and include recommendations to mitigate risks and prevent recurrence.
Awareness Education: Educate and raise awareness across the organization on evolving criminal trends and typologies.
Research and Analysis: Conduct research and analysis, preparing and maintaining statistical and analytical reports.
Criminal Intelligence: Maintain a thorough understanding of emerging criminal methods, money laundering, and terrorist financing indicators.
Employee Training: Support employee education initiatives to help staff recognize fraud indicators and ensure timely escalation and compliance.
Intelligence Management: Cultivate and manage intelligence sources globally to enhance investigative capabilities.
Investigation Execution: Conduct investigations of low to medium complexity and collaborate with investigative teams on more complex incidents.
Incident Response: Respond to incidents by assessing risk, ensuring case progression aligns with established plans, and providing timely and concise updates to management.
Reporting Standards: Maintain high reporting standards to ensure accuracy and completeness, supporting senior leadership in making informed decisions.
Evidence Management: Establish and maintain quality control in the collection, preparation, and presentation of evidence for criminal, regulatory, or civil proceedings.
Regulatory Compliance: Ensure full compliance with legal and regulatory requirements across all jurisdictions.
Proactive Engagement: Embrace new tasks and challenges with a proactive attitude.
Staff Development: Contribute to staff development by fostering a motivating work environment, assisting with training, and offering career guidance.
Team Collaboration: Promote teamwork and a collaborative spirit to enhance both individual and group performance.

26. Senior Investigator Job Summary

Transaction Monitoring: Analyze and monitor potentially suspicious transactional activity and customer online banking and brokerage behavior to identify possible money laundering risks.
Regulatory Review: Review client transactions that may violate anti-money laundering or economic sanctions laws and regulations across multiple jurisdictions.
Risk Assessment: Assess transactions by consulting client profiles, historical activity, and public information sources.
Issue Escalation: Escalate potential issues to management for final decision-making.
Alert Analysis: Review alerts, communications, and workflows related to customer activity, sanctions compliance, negative news, and cash transactions, analyzing associated money laundering risks in a thorough and timely manner.
Interdepartmental Coordination: Respond to money laundering-related inquiries from other departments and coordinate follow-up actions.
Due Diligence: Conduct detailed research, analysis, and due diligence on high-risk customers, preparing written memoranda for management review.
Information Gathering: Engage with relevant internal and external contacts to gather additional information in support of investigative cases.
Compliance Participation: Participate in information-sharing compliance programs under applicable regulatory frameworks.
Regulatory Reporting: Prepare and file reports with government regulatory agencies in compliance with anti-money laundering and financial crime reporting requirements.
AML Training: Provide AML-related training within the department or company and participate in research, investigations, and special projects.
Program Implementation: Assist in implementing AML compliance programs, including sanctions restrictions and high-risk customer due diligence, ensuring meticulous attention to detail.
Trading Surveillance: Review suspicious trading activity, including potential insider trading, pre-arranged or wash trades, futures or foreign exchange trading, and securities transfers.
Investigation Support: Support complex investigations, corporate AML training initiatives, and special projects.
Team Mentorship: Mentor, train, and assist in supervising junior AML analysts to ensure consistency and quality across compliance operations.

27. Investigator Responsibilities

Misconduct Investigation: Carry out investigations and related activities in response to alleged misconduct and integrity issues.
Case Review: Review files, evidence, and reports, and gather necessary information to identify relevant issues.
Investigation Planning: Draft investigation and operational plans for consultation and early identification of issues.
Scope Assessment: Assess the scope and determine the methodology, resources, and techniques required to carry out thorough and effective investigations.
Fact-Finding: Conduct thorough and objective investigations involving both individual and systemic issues with a focus on rigorous fact-finding, fairness, timeliness, and attention to detail.
Interview Coordination: Coordinate lists of people to be interviewed, communicate with complainants, respondents, and witnesses, and conduct on-site interviews and inspections to gather evidence.
Interview Techniques: Plan and conduct thorough interviews using a variety of interviewing techniques and record statements using electronic recording equipment.
Evidence Analysis: Identify, obtain, review, and analyze all documentation relevant to an investigation.
Problem Solving: Identify potential investigative barriers and recommend effective solutions.

28. Investigator Details

Evidence Analysis: Review and analyze all evidence collected during an investigation, including identification and analysis of all relevant issues.
Report Writing: Write detailed, high-quality reports and correspondence setting out facts of a case cogently, objectively, and accurately, with appropriate detail, followed by a well-reasoned analysis and objective assessment of the evidence.
Findings and Recommendations: Recommend appropriate steps to take following analysis of the evidence, including findings of fact and resolutions, and identify gaps in processes that may have allowed for the misconduct to initially occur.
Surveillance Operations: Conduct mobile and static surveillance of subject locations and persons.
Witness Preparation: Prepare witnesses for court and arbitration, explaining procedures to them.
Legal Awareness: Keep abreast of new and updated legislation, case law, statutes, regulations, guidelines, and arbitration decisions relating to the field of investigations.
Advisory Support: Play a contributing role by providing advice, guidance, and information to other departments and counsel in mediations, arbitrations, or other alternate dispute resolutions between the parties concerned to resolve outstanding issues, behavior, and investigations.
Employee Consultation: Provide information and consultation on internal complaint procedures and other options to employees with concerns about ethical, integrity, or conflict of interest issues.
Compliance Projects: Assist in the development and participate in the deployment of various compliance projects or audits deemed to test the integrity of various employees and external agencies related to the organization.

29. Investigator Duties

Research Leadership: Lead a program of research within the designated field of expertise by developing and executing a comprehensive research strategy.
Mentorship: Mentor and support early-career researchers, fostering their professional growth and scientific development.
Principal Investigation: Serve as the lead principal investigator (PI) and site PI on funded research projects, providing scientific oversight for highly complex studies.
Research Design: Translate conceptual research questions into well-defined functional and analytical designs and protocols.
Data Analysis: Conduct and interpret statistical analyses of research data, ensuring rigor and accuracy in all findings.
Publication Preparation: Lead and contribute to the preparation of manuscripts, presentations, and other materials to disseminate research outcomes.
Project Oversight: Provide direction and guidance to project staff to ensure effective coordination and productivity.
Ethical Compliance: Ensure that all research activities comply with ethical standards, as well as federal, state, and institutional regulations and policies.
Project Liaison: Act as the primary liaison to the prime PI for subrecipient projects, resolving scientific and methodological issues and approving changes to subcontract budgets or scopes of work.
Issue Escalation: Escalate significant project issues to the vice president of research.

30. Investigator Additional Details

Proposal Development: Lead the development of research proposals, including identifying key research questions, crafting research designs, and writing specific aims and research strategies emphasizing significance, innovation, and approach.
Research Leadership: Dedicate the majority of proposal development time to leading research initiatives within the area of expertise.
Funding Acquisition: Secure external funding to support a portion of the position’s time commitment and contribute to sustaining the overall research team.
Collaborative Design: Collaborate with practice-based research network (PBRN) investigators and external partners in designing and developing research proposals.
Strategic Planning: Contribute to the formulation of specific aims, research strategies, and statistical analysis plans.
Mentorship: Mentor assistant and associate investigators by providing guidance on research agendas, grant development, and career advancement.
Staff Training: Participate in the education and training of research staff to build organizational research capacity.
Technical Consultation: Offer technical and consultative expertise to PBRN clinician members, affiliated investigators, and other research personnel.
Strategic Development: Contribute to the development and refinement of the organization’s overall research strategy.
Scholarly Engagement: Pursue scholarly activities to remain current with advancements and best practices in the field and related technical areas.
Networking and Collaboration: Engage in networking and collaboration with other departments and affiliated research institutions to strengthen partnerships and enhance research impact.

Relevant Information

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