WHAT DOES AN INSTALLER DO?

Published: Sep 19, 2025 - The Installer collaborates with the site Supervisor and Foremen to execute assigned tasks in alignment with project plans and safety standards. This role involves assembling and installing prefabricated components using hand and power tools while adhering to quality requirements, blueprints, and engineering specifications. The installer also supports team productivity, resolves on-site issues, and ensures compliance with both company and customer procedures.

A Review of Professional Skills and Functions for Installer

1. Installer Overview

  • Team Collaboration: Work as part of a crew.
  • Cable Installation: Install cable and various cable supports (i.e., cable tray, conduit, hangers, etc.).
  • Cable Termination Support: Assist in terminating and testing cable systems.
  • Cable Testing Procedures: Learn and work with cable test procedures and equipment for all types of cable.
  • Network Topology Knowledge: Develop an understanding of network technologies such as Ring, Star, Bus, etc.
  • Project Assistance: Assist in all aspects of the project as directed by the Crew leader, Foreman, or Supervisor.
  • Blueprint Reading: Learn to read and comprehend blueprints and documentation.
  • Safety Regulations Awareness: Develop a full understanding of all Henkels and McCoy and industry standard safety regulations.
  • Standards Compliance: Learn and follow production, safety and quality standards.

2. Installer Essential Functions

  • Energy System Basics: Learn basic energy system construction.
  • Energy Product Knowledge: Learn basic energy product terminology and concepts.
  • Workmanship Standards: Follow standard workmanship guidelines and be receptive to coaching and direction.
  • Building Code Compliance: Follow building standards and codes when installing panels and support structures.
  • Time Management: Manage time and tasks effectively with a sense of urgency.
  • Weatherproofing Equipment: Ensure that equipment is weather-sealed.
  • System Maintenance Support: Assist with routine maintenance on energy systems.
  • Team Participation: Attend weekly team meetings and mandatory training sessions on new products, installation methodology, and safety.
  • Customer Service Excellence: Provide an exceptional customer experience to all customers.

3. Installer Details

  • Task Completion: Complete all assigned work in a timely and accurate manner.
  • Customer Service Attitude: Provide strong customer service and a positive attitude.
  • Clear Communication: Communicate with clarity, politeness and cordiality in all customer interactions.
  • Customer Satisfaction Focus: Responsible for customer satisfaction and customer experience focus of the installation team and consistently meet or exceed customer expectations.
  • Task Reporting: Communicate task status and problems to the field leadman in a timely and clear manner.
  • Instruction Compliance: Understand and carry out directions from field leads.
  • Professional Conduct: Provide professionalism in appearance and interaction with the internal team and all members of the customer team.
  • Customer Inquiry Handling: Responsible on-site to direct any questions from customers or end users to the Field Leadman, redirects customer politely, or conveys customer-raised questions/issues to the Leadman in a manner that preserves customer satisfaction.
  • Heavy Lifting: Lift and move furniture 50–100 pounds, boxes and equipment, including sometimes in stair carry situations.

4. Installer Details and Accountabilities

  • Vehicle and Tool Maintenance: Maintain the company vehicle and other related tooling.
  • Power Tool Safety: Safe operation of power tools.
  • Product Installation: Install products in new construction sites and retail homes to manufacturers’ specifications and building codes.
  • Truck Loading: Load and unload the truck.
  • Wall Framing: Responsible for framing walls for fireplace installation.
  • Sheet Metal Installation: Measure and install the sheet metal chase cap.
  • Material Installation: Install pipe, wood and metal.
  • Safety Compliance: Adhere to company safety policies.

5. Installer Roles and Responsibilities

  • Project Preparation: Assist Lead Installer with loading owned equipment and tools for assigned projects.
  • Furniture Safety Handling: Follow proper safety procedures for moving and installing furniture.
  • Blueprint Reading Skills: Expand knowledge of reading furniture blueprints.
  • Issue Communication: Communicate with the Lead Installer any challenges or issues that may occur on the job.
  • Truck Maintenance: Ensure assigned trucks are fully cleaned out and swept prior to their re-assignment.
  • Safety Compliance: Follow company safety guidelines and wear protective equipment.
  • Professional Appearance: Maintain a clean appearance and wear the company-provided uniform at all times.
  • Waste Disposal Protocol: Follow company protocols for disposal of refuse, pallets, and recyclables.

6. Installer Duties and Roles

  • Scope Coordination: Understand the scope of work in collaboration with the site Supervisor and Foremen as passed down by the Project Manager.
  • Team Conflict Resolution: Recognize, address, and resolve issues/problems between assigned team members.
  • Work Standard Enforcement: Maintain work standards and behavioral expectations set by the site Supervisor.
  • Team Productivity Monitoring: Ensure that other team members' morale and productivity meet standards.
  • Workplace Respect: Apply the principles of workplace respect on-site.
  • Task Compliance: Ensure assigned tasks are performed in compliance with customer and company policies and procedures.
  • Safety Policy Compliance: Know, understand, communicate, and ensure compliance with the provincial and company safety policies and procedures.
  • Hazard Investigation Participation: Participate in safety and hazard investigations.
  • Goal Reassessment: Periodically reassess daily goals to meet forecasted production.
  • Complex Assembly Participation: Participate in the assembly of large complex parts following blueprints, quality requirements, engineering drawings, and written instructions.
  • Part Assembly and Installation: Assemble, fit, and install prefabricated parts to form sub-assemblies of finish products using hand and power tools.

7. MXU Installer Additional Details

  • Customer Service Excellence: Provide unparalleled customer service excellence.
  • Site Safety Compliance: Ensure diligence with construction site safety through safety orientations with Site Supervisors based on the job site.
  • Fiber Line Installation: Install residential and business Fiber lines from the Main Equipment Rooms (MER) to each individual suite.
  • Cable Placement: Place cables from outside to inside via aerial or underground paths.
  • Power Tool Operation: Operate power tools in a safe manner, respecting the client’s property.
  • Fiber Testing: Conduct Optical Power Meter testing of fiber connections.
  • Technical Troubleshooting: Troubleshoot technical issues swiftly and accurately.
  • Indoor Outdoor Work: Work indoors and outdoors at customer locations and in manholes.
  • Administrative Task Management: Responsible for administrative tasks, including expense reports, Tracker (timesheet entries, Company vehicle mileage tracking, etc.).
  • Vehicle Maintenance: Maintain Company Vehicles to ensure good working condition, cleanliness and adherence to the regular maintenance schedule.
  • EHS Policy Adherence: Adhere to and promote the environmental, health and safety policies of AFL.
  • General Duty Support: Perform other ancillary or related duties to meet the ongoing needs of the organization.

8. Installer Job Description

  • Stair System Installation: Install stair systems (and various millwork components).
  • Logistics Handling: Responsible for deliveries and pick-ups.
  • Stair Railing Removal: Removal and demo of existing stairs and railings.
  • Part Manufacturing: Manufacture parts in-shop (via heavy machinery and hand tools).
  • Site Safety Cleanliness: Maintain safe and clean work-sites throughout installations.
  • Rail System Installation: Responsible for installing rail systems.
  • Door Window Installation: Install windows, exterior doors and patio doors.
  • Trim Cladding Work: Responsible for installation, including Interior trim work and exterior cladding.
  • Quality Assurance: Uphold quality standards at the worksite.
  • Team Leadership: Delegate and lead other team members efficiently.

9. Installer Roles and Details

  • Conduit Installation: Measure, cut, and bend-1 EMT on sloped roofs up to 45-degree pitch, and siding of the home.
  • Wire Termination: Pull and terminate 10 AWG-4 AWG Wire in Junction Boxes and Inverters.
  • Labeling Compliance: Properly label Junction boxes and conduit with NEC-required labels.
  • Grounding Termination: Terminate/Crimp grounds on solar arrays.
  • Electrical Bonding: Use proper grounding/bonding on DC Conduit and Conduit Sleeves.
  • Flashing Installation: Install conduit Flashings without splitting/damaging the roof shingles.
  • Worksite Organization: Keep a clean and organized work site.
  • Avix Installation: Install Avix Autonomics on location after being trained.
  • Customer Software Training: Explain the use of the Avix Autonomic and software to customers on location.

10. Installer Tasks

  • Steel Equipment Install: Install Stainless Steel equipment and process piping.
  • Blueprint Reading: Understand and interpret blueprints and other forms of instructions.
  • Tool Operation: Operate power tools required for cutting, grinding, etc.
  • Measurement Tools Use: Use various measuring tools, plumb lines, squares, levels, etc., to accurately position and align various piping systems, ductwork, vessels, machinery, and other process components.
  • Welding Tools Use: Properly use welding equipment such as a heli-arc torch, MIG set up, cutting torch, and harness.
  • Pipe Welding: Fit up and weld pipe, tube, ductwork, field-assembled vessels, and components.
  • Gutter Install: Correct installation of the gutter protection system on the customer’s home, following established training guidelines.
  • Inventory Tracking: Maintain accurate inventory and equipment for installations.
  • Post-Install Walkthrough: Complete a walkaround of the home post-installation and provide the customer with a certificate of completion.