WHAT DOES A LOGISTICS SPECIALIST DO?
Published: Mar 13, 2026. The Logistics Specialist manages end-to-end supply chain operations, including shipping, inventory control, customs compliance, and warehouse management. This role coordinates domestic and international shipments, optimizes transportation, and collaborates with cross-functional teams to ensure timely delivery and operational efficiency. The position also drives process improvements, monitors KPIs, manages vendors, and implements solutions to enhance customer satisfaction and cost-effective logistics performance.

A Review of Professional Skills and Functions for Logistics Specialist
1. Logistics Specialist Duties
- Logistics Planning: Create new plans and strategies to drive logistics business volume from merchants.
- Operational Management: Deal with daily logistics matters to ensure smooth delivery progress and experience to merchants and consumers.
- Partner Relations: Maintain a highly productive and reciprocal relationship with logistics partners.
- Cross-Functional Collaboration: Work closely with cross-functional teams to develop new business strategies in logistics.
- Operational Coordination: Work closely with logistics partners and handle operational duties.
- Project Coordination: Coordinate with logistics partners to manage projects.
- Strategy Revision: Review and revise cooperation plans based on internal and partner needs.
- Performance Evaluation: Evaluate the effectiveness of working relationships with logistics partners and identify improvement opportunities.
- Partner Meetings: Organize logistics partner meetings to discuss issues and updates.
- Agreement Management: Prepare, review, and negotiate logistics partnership agreements.
- KPI Management: Maintain and improve internal key performance indicators.
- KPI Analysis: Assist management in monitoring monthly and quarterly KPIs, analyzing results, and preparing management reports.
- Market Intelligence: Collect, verify, and analyze market data, gather intelligence on competitors, and identify new business opportunities.
- Customer Development: Execute marketing plans, develop new customers, and handle early negotiation, contract signing, and system docking.
- Client Relations: Build and maintain solid business relationships with domestic customers, including client visits and relationship management.
- Headquarters Support: Assist headquarters in business negotiation, contract signing, and system docking with service providers.
2. Logistics Specialist Details
- Import Export: Responsible for the successful and timely flow of work on import, export, BOI, transportation, customs clearance, and warehouse.
- Certification Coordination: Coordinate TISI or NBTC certification, factory audit, import license, and other regulatory requirements.
- Warehouse Operations: Ensure accuracy and timely receiving, warehousing, distribution, packing, and shipping based on company procedures.
- Daily Oversight: Assist and oversee all work set up during the day.
- Supplier Evaluation: Evaluate suppliers and improve supplier delivery performance.
- Receiving Management: Control and manage the receiving area and warehouse operations.
- Team Supervision: Control and monitor subordinates’ performance and daily tasks.
- Corrective Action: Take corrective and preventive actions and follow up on outcomes.
- Report Review: Review and approve daily operational reports.
- Inventory Management: Manage the warehouse to maintain inventory accuracy.
- Monthly Summary: Prepare monthly operation result summaries.
- Process Resolution: Solve process issues to ensure smooth operations.
3. Logistics Specialist Responsibilities
- Operations Control: Formulate adequate operations control systems, including routines, KPIs, monitoring, reporting, and drive sustainable improvements.
- Target Support: Support the definition of operational targets per location and initiatives to achieve them.
- Logistics Optimization: Work with local logistics management teams to optimize transportation delivery and minimize cost.
- Continuous Improvement: Lead a committee to identify best practices internally and externally and follow up on implementation.
- Data Analysis: Perform analyses in transportation costs, supply chain deliveries, and delivery processes to improve operations.
- Harmonized Solutions: Identify common opportunities among operations and formulate standardized solutions.
- Logistics Interpretation: Interpret data on availability, maintainability, reliability, supply chain, strategic sourcing, supplier management, and transportation.
- Remote Monitoring: Remotely monitor vehicle and inventory flow using web-based logistics information systems.
- Tech Implementation: Work with IT to identify, evaluate, select, and implement technological solutions to improve operations.
- Operations Planning: Participate in operations planning, strategy, and budget processes.
4. Logistics Specialist Accountabilities
- Operational Excellence: Assist with company-wide projects to improve operational excellence.
- Business Assessment: Support the logistics team in evaluating new business opportunities by assessing land logistics needs.
- Process Management: Formulate, refine, and constantly update processes to execute evaluations effectively.
- Stakeholder Collaboration: Establish collaboration points with other new project stakeholders.
- Tech Solutions: Identify, evaluate, select, and implement optimal technological solutions to improve project evaluations.
- Financial Modeling: Build and run detailed logistics and financial models for new business ventures globally.
- Scenario Planning: Create multiple scenarios to account for changes in demand, locations, regulations, assets, and processes.
- Project Planning: Participate in new project planning, strategy, and budget processes.
5. Logistics Specialist Functions
- Inventory Management: Receive inventory items in the ERP system promptly and forward receiving documents to accounting.
- Stocking Operations: Stock received items in relevant bins and locations.
- Order Fulfillment: Review open orders frequently and available ship items.
- Shipping Processing: Process shipping in the ERP system promptly and forward it to the relevant department for invoicing.
- Freight Updates: Keep freight company portals consistently updated.
- Delivery Resolution: Research and resolve delivery problems.
- Returns Processing: Process returned items on a timely basis.
- Supply Requests: Request the purchase of shipping supplies.
- Inventory Counting: Conduct inventory cycle counts and annual counts.
6. Logistics Specialist Overview
- Material Handling: Pull material that needs to be shipped.
- Shipment Documentation: Run reports and prepare documents required for shipments.
- Receiving Operations: Receive incoming materials from internal and external suppliers and manufacturing.
- Nonconforming Material: Initiate and process non-conforming material (NCM).
- Material Delivery: Locate and deliver incoming materials to the point of use or stockroom storage.
- Kanban Management: Fill Kanban and point of use bins or totes.
- Cycle Counting: Assist or manage the cycle counting program.
- Product Packaging: Package products per company instructions and customer requirements.
- Shipment Scheduling: Schedule pick-ups for shipments.
- Team Coordination: Work effectively with other groups to maintain overall efficiency.
- Cycle Count Management: Administer and maintain the daily cycle count program.
- Inventory Monitoring: Monitor and update the master shortage sheet.
- Parts Approval: Obtain approval for parts exceeding 20% violation.
- Parts Ordering: Order parts with less than lead time and perform Last Time Buy (LTB) analysis.
- BOM Review: Conduct monthly service BOM review and adjustments.
7. Logistics Specialist Details and Accountabilities
- Shipment Coordination: Arrange domestic and international shipments per Inco terms, handle customs clearance, and ensure smooth customer transactions.
- Transportation Management: Coordinate shipments to and from the factory, supplier, site, port, and international locations.
- Documentation Compliance: Prepare and send shipment documents and ensure export regulatory compliance.
- Customs Handling: Arrange transportation and customs clearance for shipments.
- Regulatory Adherence: Follow compliance and regulatory guidelines in customer setup and support.
- Customer Quotations: Manage and respond to customer requests for quotations and tenders.
- Order Processing: Process fax, telephone, and email inquiries and orders within committed timelines.
- Issue Resolution: Resolve customer issues regarding pricing, inventory availability, terms, delivery, or other inquiries.
8. Logistics Specialist Tasks
- Customer Communication: Communicate proactively with internal and external customers regarding order status and other topics professionally.
- Customer Data Management: Work with others to ensure accurate customer information is maintained in SAP.
- Inventory Awareness: Stay current with inventory levels and requirements, especially products on allocation.
- Product Knowledge: Keep up-to-date on products, inventory, promotions, and other information to provide excellent customer service.
- Order Review: Review and maintain customers’ open orders daily.
- Account Updates: Keep customer service and sales managers informed of changes, issues, and potential concerns.
- Supply Coordination: Work with warehouse or supply chain personnel to ensure customer requirements are met.
- QMS Execution: Execute applicable Quality Management System processes and monitor service success.
- Process Documentation: Create process documents in line with Quality Management System requirements.
9. Logistics Specialist Roles
- Warehouse Transactions: Assure all warehouse transactions are entered into the system correctly.
- Receiving Operations: Receive equipment and supplies.
- Material Handling: Receive, inspect, and place materials in appropriate locations from vendors.
- Order Fulfillment: Fulfill equipment orders and stage equipment on shelves.
- Shipping Operations: Package and ship outgoing packages.
- Transportation Arrangement: Determine vendors for transportation and arrange emergency or critical shipments.
- Safety Compliance: Stay current with workplace safety laws to maintain a safe and presentable warehouse.
- Sales Process Knowledge: Understand the sales order process that initiates purchasing and flows through receiving.
- Inventory Adjustments: Perform and document inventory adjustments and seek ways to reduce them.
- Inventory Management: Manage physical inventory, including transport to other warehouses and remote locations.
- Test Counts: Manage scheduled test counts, reconciling differences for accurate inventory records.
- Inventory Auditing: Ensure regular auditing of inventory and reconcile discrepancies.
- Equipment Repairs: Manage equipment repairs and returns for project supplies.
- Return Handling: Ensure timely and efficient handling of return/repair equipment with correct documentation.
- Vendor Coordination: Work with vendors to establish effective procedures.
- Project Support: Collaborate with project management and accounting teams on inventory control issues and processes.
10. Logistics Specialist Additional Details
- Cross-Functional Interface: Interface daily with Materials Management, R&D, Manufacturing, Procurement, Operations, Facilities, Engineering, Program Management, and other disciplines.
- Adaptability: Remain flexible in changing priorities and unanticipated demands.
- Independent Work: Perform duties with minimal supervision and assist in training new personnel.
- Physical Requirements: Stand constantly and lift materials and containers from 1 to 50 pounds regularly.
- Packaging Techniques: Apply proper packaging and handling techniques to prevent damage to parts and products.
- Equipment Operation: Operate material handling and packaging equipment, including pallet jacks, forklifts, foam machines, heat sealers, table saws, and other tools.
- Warehouse Housekeeping: Perform shipping housekeeping activities and store and stock supplies and materials.
- Shipping Decisions: Decide shipping methods using knowledge of routes and rates.
- Label Creation: Create shipping labels on UPS, FedEx, DHL, and other systems.
- Shipment Preparation: Pack, seal, label, and affix postage to prepare materials for shipping.
- Dangerous Goods Handling: Apply knowledge of packing and handling dangerous goods.
- Goods Movement: Move goods from the warehouse to the shipping areas.
- Carrier Coordination: Contact companies to arrange shipping, delivery, or resolve issues.
- Shipment Verification: Verify shipment contents against original orders and packing lists.
- Shipment Documentation: Record shipment data, including weight, charges, and damages.
11. Logistics Specialist Essential Functions
- Shipment Scheduling: Schedule and manage all inbound and outbound shipments.
- Partner Management: Negotiate with and manage logistics partners to ensure quality delivery at minimal cost.
- Appointment Coordination: Confirm inbound and outbound appointments with off-site storage locations and delivery destinations.
- Logistics Tracking: Track, record, and manage templates and other logistics data.
- Pickup Coordination: Coordinate pick-ups and deliveries for domestic and international shipments, including preparing necessary paperwork.
- Customer Liaison: Act as a liaison between customer service and freight carriers.
- Shipment Method Selection: Determine appropriate shipment methods.
- Cost Control: Evaluate shipments, consolidate loads, and select the most cost-efficient methods.
- Issue Resolution: Review internal and customer issues related to logistics and ensure proper resolution.
- Freight Claims: Investigate, evaluate, and settle freight claims.
- Internal Communication: Communicate schedules and issues with the internal sales team.
12. Logistics Specialist Role Purpose
- Operations Management: Manage day-to-day operations to promote, engage, and ensure employee health and safety.
- Strategic Goals: Deliver department and company strategic goals and initiatives.
- Talent Development: Develop robust talent development plans aligned with strategic initiatives.
- Service Level Management: Maintain and improve service levels within budgetary constraints.
- KPI Reporting: Develop reports to drive improvements in key performance indicators.
- Problem Solving: Propose solutions to reverse negative trends.
- Staff Leadership: Direct and motivate warehouse staff to meet operational goals and drive continual improvement.
- Goods Management: Ensure accurate and efficient processing, control, and management of all goods inwards transactions.
13. Logistics Specialist General Responsibilities
- Warehouse Management: Manage warehouse capacity and offsite storage facilities.
- Production Coordination: Partner with Planning, Purchasing, and Operations to execute daily production build plans.
- Outbound Planning: Plan and prepare goods outward movements, coordinating with logistics for timely and accurate dispatch with documentation.
- Trade Compliance: Execute trade compliance procedures and policies for sites.
- Tariff Management: Classify and maintain customs tariff codes and manage master data in ERP systems.
- Documentation Control: Oversee customs documentation and record keeping to ensure regulatory compliance.
- Reporting: Provide monthly and ad hoc trade compliance reports to management.
- Audit Participation: Participate in relevant internal and external audits.
- Third-Party Oversight: Proactively oversee third-party freight and logistics providers to ensure best value.
14. Logistics Specialist Key Accountabilities
- Safety Quality: Integrate safety and quality into all day-to-day activities.
- Invoice Receipt: Receive softcopy and hardcopy of vendor invoices for material and logistics.
- Invoice Registration: Register invoices on the assigned Excel spreadsheets for submission to Finance.
- Invoice Filing: File all invoice softcopies in designated folders.
- Invoice Submission: Submit all invoices to the Finance Department.
- Invoice Creation: Create invoices on Epicor 10 based on delivery order receipts from the warehouse team.
- Tax Request: Request Faktur Pajak from the Finance Department.
- Documentation Compilation: Compile all required documentation for invoice submission.
- Payment Follow-Up: Follow up on late payments from customers.
- Tax Data Follow-Up: Follow up on tax-related data, including SSP PPM for WAPU customers.
- Team Collaboration: Collaborate with local and offshore team members to improve business unit activities and KPIs.
15. Logistics Specialist Roles and Details
- Safety Inspection: Post at the site as a safety inspector and perform regular safety checks under relevant regulations.
- Regulatory Compliance: Ensure site compliance with governmental and local regulations and handle contact with appropriate agencies.
- PPE Compliance: Wear proper personal protective equipment.
- Damage Prevention: Assure no damaged items are sent or received.
- Cross-Functional Communication: Collaborate and communicate with Sales, customer service, buyers, and logistics personnel.
- Shipment Tracking: Track, trace, and update the status of incoming and outgoing shipments.
- Loading Operations: Promptly load and unload trucks and deliveries, sorting and stocking receivables with 3PL.
- Workstation Maintenance: Maintain a clean, neat site and 5S workstation.
- Export Documentation: Ensure accurate preparation and processing of export documentation for compliance.
- Inventory Accuracy: Perform and monitor inventory accuracy in all finished goods storage locations.
- Cycle Count Management: Manage weekly, quarterly, and yearly inventory cycle counts and drive best practices.
- Regulatory Facilitation: Facilitate import, export, transport, and storage in compliance with regulations.
- Emergency Response: Actively participate or lead the Site Emergency Response Team.
16. Logistics Specialist Responsibilities and Key Tasks
- Container Monitoring: Monitor container arrival status at the port and arrange timely clearance to avoid storage, detention, and demurrage charges.
- Document Preparation: Prepare invoices, packing lists, certificates of origin, and other required documents.
- Duty Compliance: Prepare necessary documents for import duty exemption and export shipments.
- Rate Negotiation: Coordinate and negotiate the best rates for transport and shipping.
- Inventory Coordination: Manage inventory in coordination with the warehouse team.
- Inbound Reconciliation: Check and reconcile packing list data with tally sheets and GRNs from the warehouse.
- Shipment Coordination: Coordinate with customers and the warehouse on shipment issues, including damages, discrepancies, short/excess items, and product pictures.
- Outbound Reconciliation: Reconcile GDN data with pick lists during outbound shipments.
- Issue Resolution: Identify and address logistics-related issues, discuss with teams, and escalate.
- Process Improvement: Identify procedural gaps to minimize delays, enhance customer satisfaction, and ensure cost-effective operations.
17. Logistics Specialist Duties and Roles
- Carrier Coordination: Coordinate and problem-solve with carriers, forwarding companies, and other entities to ensure the successful delivery of customer cargo.
- Vendor Relations: Maintain strong relationships with vendors, including shipping lines, airlines, agents, trucking companies, and logistics providers, to obtain updated pricing and freight information.
- Shipment Management: Coordinate all import, export, customs clearance, and cross-stuffing shipment activities, including managing customs processes and transfers within Free Zones and to the Mainland.
- Inventory Control: Manage inbound and outbound FCL/LCL cargo, issue shipping instructions, arrange cargo delivery, handle documentation, and follow up with the warehouse for troubleshooting.
- Order Processing: Ensure proper customs documentation and statutory compliance for Free Zone goods.
- Document Preparation: Prepare invoices, packing lists, certificates of origin, and other required documents for import duty exemption and export shipments via land, sea, and air.
- Customs Clearance: Follow Dubai Customs clearance procedures, process import/export shipments through E-Mirsal2, and arrange inspections.
- Transport Management: Control logistics costs, coordinate transport, and negotiate freight with shipping companies, airlines, and transporters for FTL and LCL cargo.
- Customer Updates: Update customers on order and cargo status, provide pre-shipment advice, shipment notifications, and document copies, ensuring customer satisfaction.
18. Logistics Specialist Details
- Shipping Documentation: Prepare shipping documents and ensure timely delivery.
- Import Documentation: Prepare import documentation for all air and sea shipment requirements.
- Expedition Coordination: Arrange forwarding services for all orders and track shipments to the final destination.
- Delivery Scheduling: Prepare and maintain delivery schedules and communicate with relevant departments.
- Shipment Tracking: Track shipments across channels and update tracking reports daily.
- Freight Verification: Verify all freight invoices.
- Issue Resolution: Resolve transportation and clearance problems according to destination regulations.
- Team Collaboration: Maintain good relationships and interactions with team members and suppliers.
- Confidentiality: Keep company information private and contribute responsibly to achieving company objectives.
19. Logistics Specialist Accountabilities
- Transportation Planning: Quote, plan, schedule, evaluate, and execute transportation services for domestic and international shipments.
- Shipping Documentation: Prepare commercial invoices, IATA documents, declaration forms, and other required shipping documents.
- Order Management: Manage shipping orders from internal teams, enter orders in WMS/TMS, and coordinate with 3PL partners for on-time delivery.
- Rate Negotiation: Negotiate rates, audit carrier invoices, and assist in billing to ensure accurate data and pricing.
- Team Coordination: Develop strong interaction among service providers and internal teams to ensure efficient shipment movement.
- Issue Escalation: Identify service issue trends and escalate to the Logistics Manager.
- Metrics Reporting: Report monthly metrics on goods movement, carrier performance, and related freight data.
- Regulatory Compliance: Comply with transportation regulations, international trade regulations, and company policies.
- HTSUS Audit: Audit HTSUS classifications, identify risks in customs value, classification, origin, disputes, authorizations, and make improvement recommendations.
20. Logistics Specialist Overview
- Sales Order Management: Provide finalized sales orders to distribution facilities.
- Order Routing: Support the routing of customer orders and send ASNs.
- Order Tracking: Track orders in the process of being fulfilled.
- Production Coordination: Partner with the production team to align product requirements with sales orders.
- Freight Management: Work with the transportation team to help manage freight spend.
- Inventory Transfer: Support transfer of inventory between 3PLs and non-WMS warehouses.
- Inventory Tracking: Maintain Excel spreadsheets of inventory for each offline warehouse.
- Vendor Compliance: Support the vendor compliance dispute process with external customers.
- Receiving Support: Support the receiving process at the warehouse with internal teams, validating and adjusting with Supply Chain collaboration.
- External Liaison: Liaise with external 3PLs to ensure fulfillment of non-integrated ERP orders.
- Order Release: Release orders to non-WMS 3PLs.
21. Logistics Specialist Tasks
- Order Fulfillment: Support the customer service and sales team on sales order fulfillment, planning, and optimizing routes with railcars, tanker trucks, and other modes.
- PO Management: Create PO numbers in SAP and monitor inventory at domestic and international warehouses, collaborating with overseas factories and ocean freight carriers.
- Logistics Collaboration: Collaborate with Customer Service and S&OP teams on shipments and logistics compliance.
- Shipment Tracking: Track shipping status and ensure compliance with customer sales orders.
- 3PL Communication: Communicate effectively with 3rd party logistics providers and ensure compliance with logistical regulations.
- Import Processing: Process import paperwork, customs clearance, and cargo pick-up at US ocean ports.
- Issue Resolution: Resolve shipping issues such as spills, damage, or delays with customers professionally.
- Billing Support: Create invoices and resolve billing issues with customers.
- Cost Analysis: Analyze logistic routes, 3PL performance, and quote trends to suggest cost-saving initiatives.
- Data Analysis: Utilize advanced Excel features to support inventory planning, replenishment, and supply chain analysis.
- Site Visits: Travel to customer sites and 3rd party warehouses, and participate in weekly management and S&OP meetings to discuss metrics and improvement plans.
22. Logistics Specialist Additional Details
- Material Flow: Manage the domestic material physical flow of external warehouses.
- Process Improvement: Initiate process and service improvement initiatives.
- KPI Monitoring: Monitor and manage trucking companies’ and external warehouse KPIs and provide improvement recommendations.
- Supplier Retention: Recommend supplier retention strategies.
- Internal Collaboration: Cooperate with internal departments for customized logistics solutions and improvement projects.
- Market Awareness: Stay current with market developments and apply insights to daily work.
- Standard Processes: Follow developed supply chain work processes and best practices.
- Improvement Projects: Participate in supply chain improvement projects.
- RFQ Analysis: Prepare and analyze RFQs and ensure effective documentation processing.
- Contract Management: Manage contracts from negotiation to signature.
- Vendor Management: Create or extend vendors and prepare contract reviews.
- Reporting: Run reports requested by Lead Buyers and Buyers and ensure on-time delivery.
23. Logistics Specialist Role Purpose
- Presentation Support: Support Program Office logistics by gathering and correlating information for presentations, audits, and team or management reviews.
- LRFS Analysis: Analyze primary system/Logistics Requirements Funding Summary components and IPT-related LRFSs to support production, change orders, and budget adjustments.
- Technical Support: Provide technical analysis for weapon systems’ In-service Program Related Logistics requirements and participate in the BAM process for spares determination.
- LCSP Development: Support development of Life Cycle Sustainment Plans for weapon systems, training equipment, subsystems, or support systems.
- Milestone Updates: Assist with updating milestone charts to reflect delivery schedule changes, slippage, or maintenance concept modifications.
- Action List Coordination: Maintain and coordinate cross-functional action lists to achieve logistics schedule plans.
- Activity Implementation: Suggest and implement logistics activities to prevent shipment delays and ensure smooth operations.
- Team Leadership: Motivate, organize, and encourage teamwork within the logistics team to ensure goods are ready for shipment.
- Talent Development: Participate in personnel development through talent acquisition, performance management, training, and expectation setting.
- 3PL Coordination: Coordinate with 3PLs, freight forwarders, and collaborate with warehouse teams.
24. Logistics Specialist Key Accountabilities
- Order Preparation: Prepare orders by processing requests, pulling materials, packing boxes, and placing orders in the delivery area for pickup.
- Returns Processing: Assist in processing returned products per RGA requirements.
- Material Destruction: Process paperwork and physical destruction of materials.
- Inventory Assistance: Perform and assist in performing physical inventories.
- Efficiency Improvement: Identify areas for improvement in efficiency and compliance.
- Issue Communication: Communicate inventory or equipment issues effectively with management.
- Special Projects: Assist with special projects designed to improve distribution processes.
- Pharma Logistics Management: Manage receipt and preparation of orders and supervise activities of the pharmaceutical logistics center.
- Complaint Management: Handle complaints and disputes with in-depth analysis and improvement actions, including quality topics.
- Policy Compliance: Operate in compliance with directives, approved plans, and company policies and procedures.
- Order Fulfillment: Ensure regularity, quality, and timely execution of order fulfillment and delivery, especially for dangerous goods.
25. Logistics Specialist Responsibilities and Key Tasks
- Shipment Tracking: Track and trace customer shipments across multiple domestic and international carriers.
- Shipping Arrangements: Set up shipping and pickup arrangements and provide carrier shipping labels.
- Customer Support: Provide support to customer service for logistics and shipping-related inquiries and exceptions.
- Carrier Coordination: Coordinate communication with shipping carriers to ensure timely delivery and resolve errors or delays.
- Cross-Department Liaison: Liaise with external departments to communicate customer and business-impacting logistics issues.
- Process Documentation: Develop and maintain process documentation related to the logistics network.
- Invoice Support: Assist with the invoice reconciliation process.
- Business Solutions: Scout, define, implement, optimize, and roll out solutions for delivery and return customer experience.
- Project Delivery: Define business process requirements and deliver projects with documentation.
- Solution Implementation: Implement solutions in collaboration with stakeholders and the distribution center.
- Customer Coordination: Address customer needs by coordinating Group Services, brands, countries, and the distribution center.
26. Logistics Specialist Duties
- Team Leadership: Lead the functional team and act as the first point of contact for the project.
- Continuous Improvement: Drive continuous improvement cycles across the entire supply chain.
- Customer Satisfaction: Contribute to customer satisfaction by preventing long-term bottlenecks.
- Capacity Management: Ensure safe capacity by creating efficiencies and improving processes.
- Deadline Tracking: Monitor and ensure capacity requirements and deadlines are met.
- Reporting: Transparently report achievements and progress within the hierarchy.
- Issue Coordination: Coordinate resolution processes and address structural issues.
- Customs Documentation: Conduct customs clearances, shipping terms, and documentation.
- Logistics Service: Provide logistics services in collaboration with headquarters.
- Operational Tracking: Update logs, documents, and files to track operational, carrier, and customer information.
- Customer Support: Respond to internal and external customer questions on operations, accounts, or services.
- Warehouse Management: Develop and manage warehouse operations, coordinating product delivery and inventory.
27. Logistics Specialist Responsibilities
- Flow Design: Define, optimize, and validate the design of external flows between suppliers and the site.
- Supply Chain Compliance: Ensure implementation and compliance with supply chain standards to guarantee optimal logistics performance.
- Part Flow Management: Determine purchasing part flows to optimize on-site management and production delivery.
- Business Analysis: Conduct business cases for projects improving transport, flow optimization, and storage strategies.
- Delivery Packaging: Define delivery and packaging methods compliant with ergonomic and EHS requirements.
- Operational Requirements: Ensure quality, cost, and time requirements are considered in logistics operations management.
- Carrier Coordination: Coordinate with steamship lines, airlines, drayage providers, and suppliers for domestic and international shipments.
- Customer Liaison: Liaise with customers to ensure correct measures are in place and needs are met.
- Regulatory Compliance: Ensure shipments comply with governmental regulations and documentation requirements.
- Cross-Department Collaboration: Collaborate with other departments to coordinate business systems and processes.
- Operational Support: Assist staff with daily operations and administration, including vendor and customer payments.
- Government Coordination: Work with authorities such as US Customs, FDA, USDA, DOT, and FWS.
- Sales Support: Assist sales with quotations and bids to clients and agents.
28. Logistics Specialist Functions
- Logistics Support: Support analysis and coordination of ongoing logistical support functions.
- Life-Cycle Support: Support the entire life-cycle of products, platforms, or systems, including acquisition, fielding, sustainment plan activities, and development.
- Customer Communication: Communicate effectively with customers and senior leadership to ensure on-time, quality delivery.
- Maintenance Analysis: Support logistics and maintenance analysis, and provide recommendations to customers.
- Program Reviews: Participate in Integrated Product Support Teams, Readiness Improvement Program Reviews, IPTs, Maintenance Engineering, and logistics meetings.
- Shipping Documentation: Prepare and coordinate issuance of shipping documents, pass to brokers, and collect proof of delivery.
- Transportation Tracking: Track domestic and international shipments, manage 3rd party logistics providers, and coordinate with forwarders for timely delivery.
- Performance Optimization: Optimize logistics performance in coordination with Quality, Manufacturing, and Customer Service teams, balancing cost, lead-time, and satisfaction.
- Inventory Management: Update and manage inventory accurately.
- Duty and VAT Processing: Arrange payment for duties and VAT, and prepare complete documentation for accounting and vendor payment.
29. Logistics Specialist Details and Accountabilities
- Order Processing: Work closely with stakeholders to ensure clean orders and process them in a timely.
- Customer Requirements: Understand customer requirements and arrange logistics to fulfill them.
- Freight Coordination: Work with service providers to secure freight space.
- Warehouse Collaboration: Coordinate with the warehouse team to ensure orders are packed and ready for collection.
- Shipping Documentation: Prepare shipping documents for international and domestic deliveries.
- Shipment Monitoring: Monitor shipments to ensure timely uplift and delivery.
- Issue Resolution: Work with stakeholders to resolve issues until delivery to customers.
- Loading Operations: Unload and load vehicles safely and accurately, following correct procedures.
- Goods Receiving: Receive and put away goods following proper procedures to ensure accuracy and safety.
- Product Handling: Handle customer products with care and identify procedural weaknesses for improvement.
- Warehouse Support: Assist in all warehouse areas to meet operational needs.
- MHE Compliance: Complete material handling equipment pre-shift checks to ensure compliance.
- Productivity Accountability: Take responsibility for accurate work and meeting productivity targets.