What Does A Logistics Assistant Do?

WHAT DOES A LOGISTICS ASSISTANT DO?

Published: Feb 26, 2026 - The Logistics Assistant supports daily warehouse, transportation, and documentation activities to ensure accurate and timely movement of goods across the supply chain. This position coordinates with vendors, carriers, internal teams, and customers to manage shipments, maintain inventory accuracy, and ensure regulatory compliance. The assistant also monitors logistics performance, resolves operational issues, and maintains detailed records to support efficient and cost-effective operations.

A Review of Professional Skills and Functions for Logistics Assistant

1. Logistics Assistant Duties

Order Preparation: Prepare wholesale orders for dispatch and generate all required shipping documentation.
Vendor Compliance: Verify carton labels and packaging requirements meet customer vendor manuals before delivery windows.
Shipment Documentation: Create wholesale shipping documents in line with vendor manual specifications.
System Utilization: Process shipment data using MS Excel and ERP systems.
EDI Processing: Confirm orders, generate packing lists, ASNs, and invoices through multiple EDI platforms.
Customer Communication: Communicate with buying and logistics teams to resolve queries and confirm shipping details.
Trade Compliance: Review tariff codes and apply the correct Incoterms for each shipment.
Product Data Management: Maintain accurate product information within the B2B software platform, coordinating with design and development teams.
Warehouse Coordination: Support warehouse operations to ensure efficient and seamless wholesale dispatch activities.

2. Logistics Assistant Details

Warehouse Operations: Ensure efficient daily warehouse operations and maintain smooth workflow across all functional areas.
Order Fulfillment: Ensure orders are completed and deliveries executed within scheduled timelines.
Cargo Handling: Manage inbound and outbound cargo, including stuffing and unstuffing operations.
Inventory Control: Maintain accurate and up-to-date inventory records within tracking systems.
Bunker Administration: Handle bunker documentation and process related billing activities.
Equipment Coordination: Organize the mobilization and demobilization of offshore equipment.
Safety Compliance: Participate in safety matters and training sessions to maintain regulatory compliance.
Team Support: Provide backup support for warehouse personnel during absences or peak periods.

3. Logistics Assistant Responsibilities

Order Management: Manage order acceptance, sorting, tracking, statistical analysis, and reporting activities.
Document Control: Collect, verify, and upload required files into internal systems.
Transport Planning: Plan and arrange batch transportation to optimize routes and reduce logistics costs.
Supplier Coordination: Communicate with suppliers regarding import and export matters.
Freight Coordination: Liaise with designated forwarders, monitor shipment status in real time, and resolve urgent issues.
Headquarters Support: Assist the headquarters logistics team with project transportation arrangements and provide timely issue feedback.
Cross-Functional Coordination: Coordinate with internal departments to ensure smooth project execution.
Export Documentation: Acquire shipment details from business units and prepare accurate ocean export documentation.

4. Logistics Assistant Accountabilities

Carrier Scheduling: Schedule loads according to order plans using outlined carrier processes.
Regulatory Compliance: Prepare and file export paperwork to meet regulatory agency requirements.
Bill of Lading: Create, review, and execute accurate bill of lading instructions for client shipments.
Trade Filing: Review sales reports, order forms, SAP data, complete EEI and Import ISF filings, and ensure Letter of Credit compliance.
Broker Coordination: Coordinate with import brokers and third-party facilities to support compliant shipment execution.
Import Coordination: Ensure regulatory compliance, engage brokers for cargo clearance, and facilitate import delivery activities.
Global Communication: Communicate with overseas clients and liaise with tax and customs authorities when FDA involvement applies.
Customer Service: Manage Remedy Force and SAP data elements while resolving internal and external customer issues.
Stakeholder Communication: Communicate shipment details to business units, load facilities, and end customers.

5. Logistics Assistant Functions

Communication Management: Manage internal and external communications, ensure issue awareness, and take appropriate action.
Supplier Performance: Engage suppliers to improve availability KPIs using existing and newly developed performance reports.
Project Coordination: Prioritize tasks, set deadlines, and complete multiple projects simultaneously.
Product Knowledge: Work independently while maintaining knowledge of seasonal, core products, and supplier base.
Availability Planning: Communicate daily with buying teams and suppliers to resolve availability concerns and align forecasts.
Performance Analysis: Identify and report supplier irregularities related to inventory levels, forecast variance, and delivery challenges.
Reporting Development: Monitor supplier performance and recommend additional reporting to enhance visibility.
Process Improvement: Use initiative to improve systems and increase operational efficiency.
Data Management: Manage databases, generate reports, and maintain tracking spreadsheets using business applications.
Calendar Coordination: Schedule calls, meetings, appointments, and travel arrangements for leadership.
Team Collaboration: Collaborate with team members and communicate relevant updates to the direct leader.
Data Confidentiality: Maintain security and confidentiality of sensitive documents and information.

6. Logistics Assistant Overview

Inventory Counting: Conduct daily inventory counts of finished goods, raw materials, and specialty products across warehouses.
Stock Reconciliation: Reconcile physical inventory counts with accounting perpetual records to ensure accuracy.
Inventory Reporting: Prepare and submit daily and monthly inventory reports for management review.
Variance Investigation: Trace inventory variances and obtain supervisor disposition for identified discrepancies.
Accounting Coordination: Coordinate with the inventory analyst to implement approved variance actions.
Record Maintenance: Maintain complete records of all variance investigations and dispositions.
Movement Documentation: Ensure all finished goods, raw materials, and specialty product movements are properly documented.
Storage Compliance: Ensure proper storage of inventory and report non-conformance to standard procedures.
Aging Monitoring: Monitor finished goods aging and submit regular aging reports.
Expiry Control: Report products near expiry immediately for corrective action.

7. Logistics Assistant Details and Accountabilities

Condition Monitoring: Monitor finished goods, raw materials, and specialty product conditions during daily physical counts.
Non-Conformance Reporting: Record and report non-conforming products identified during inspections.
FIFO Compliance: Monitor inventory movements and report FIFO non-compliance to the supervisor.
Variance Analysis: Prepare and update variance cause analysis reports for management review.
Delivery Coordination: Monitor and coordinate finished goods deliveries from the plant to the port destination.
Customer Support: Assist customers and sales managers with deliveries from port, toll mill, and warehouse locations.
Budget Coordination: Coordinate with accounting, warehouse, and sales teams on delivery mode changes to align sales budget adjustments.
Booking Coordination: Arrange shipping line bookings for raw materials and finished goods shipments.
Schedule Management: Coordinate daily delivery schedules with sales and warehouse teams across tramping, container, and trucking modes.
Complaint Resolution: Respond to logistics-related customer complaints and implement corrective actions.
Stock Management: Monitor stock diversion and stock returns within the assigned region.

8. Logistics Assistant Tasks

Data Entry Support: Provide assistance with data entry and related administrative tasks.
Confidentiality Management: Handle highly sensitive information while maintaining strict confidentiality standards.
Data Verification: Detect and correct data flaws while processing customer and account source documents.
Task Execution: Complete additional assigned duties as required.
Policy Compliance: Continue operations in accordance with established policies and procedures and communicate required updates.
Data Organization: Compile and sort data for computer entry while establishing processing priorities.
Quality Assurance: Ensure data entry accuracy by adhering to program techniques and procedural requirements.
Production System: Operate the PSA production planning system for workflow control.

9. Logistics Assistant Roles

Order Follow Up: Monitor shipment readiness and resolve order issues with unrestricted stock but missing delivery documents.
Transport Booking: Arrange carrier bookings in line with agreed transportation contracts.
Regulatory Documentation: Prepare required regulatory documents and fulfill customer-specific documentary requests.
Shipment Notification: Inform all relevant partners through timely shipment notifications.
Transport Monitoring: Track shipments from the warehouse to final delivery and coordinate support to resolve transit issues.
Document Archiving: Archive transport-related documentation in accordance with regulatory requirements.
Bank Documentation: Prepare and issue shipping documents to customer designated banks.
Maintenance Reporting: Report equipment breakdowns and defects through the maintenance system.

10. Logistics Assistant Additional Details

Fleet Allocation: Assist with daily vehicle allocation, track movements, collect documents, and follow up on ORD requirements.
Vehicle Processing: Support infleeting and defleeting processes for company and pool vehicles.
Provider Coordination: Coordinate activities between logistics service providers and internal teams.
Report Preparation: Assist in preparing monthly stock statements, customs lists, and related reports.
Dealer Support: Respond to dealer inquiries regarding stock availability and special stock actions.
Production Monitoring: Check and report vehicle production status, shipping plans, and delivery updates.
Damage Administration: Coordinate damage claim administration and follow up on repair status.
Warehouse Operations: Receive, store, pack, and distribute goods for outgoing deliveries.
Inventory Monitoring: Monitor inventory levels and calculate and verify stock quantities.

11. Logistics Assistant Essential Functions

Pricing Administration: Enter, maintain, and generate pricing reports within internal systems.
Volume Calculation: Calculate truck, rail, and pipeline settlement volumes accurately.
Invoice Processing: Process customer invoices and manage vendor invoice handling.
Contract Coordination: Support logistics specialists and commercial managers on contractual matters.
Administrative Support: Provide administrative coverage during vacation periods.
Quality Assurance: Maintain detail-oriented standards to ensure consistent and accurate work output.
Goods Verification: Perform physical checks of goods against delivery and receiving documents.
Order Review: Read customer and shipping orders to determine items for movement or distribution.
Shipment Preparation: Pack, scan, and label goods to prepare for delivery.

12. Logistics Assistant Role Purpose

Logistics Coordination: Manage the logistics diary daily to ensure accurate scheduling.
Partner Management: Support coordination of international 3PL partners and factories.
System Administration: Update and manage logistics systems, spreadsheets, and line sheets.
Information Support: Provide relevant logistics updates to product, merchandising, and marketing teams.
Policy Implementation: Support rollout of new logistics policies and procedures.
Warehouse Communication: Communicate daily with warehouse teams regarding operational requirements.
Customer Service: Deliver front-line service to internal and external customers.
Booking Management: Receive and execute customer booking requests accurately.
Shipping Documentation: Process shipping instructions, issue bills of lading, and generate customer invoices.
Shipment Tracking: Track assigned shipments proactively to prevent or resolve delivery delays.
Material Supply: Ensure timely supply of boxes to the finishing department.
Machine Operation: Operate the cast cutter and case gluing machinery in production processes.
Forklift Operation: Transport and offload sheet corrugate using a counterbalance forklift truck.

13. Logistics Assistant General Responsibilities

Regulatory Compliance: Manage product registrations, track regulatory documents with headquarters, and liaise with customers on compliance matters.
Order Processing: Enter orders, coordinate packing lists with warehouse teams, prepare invoices, and organize deliveries.
Report Preparation: Generate pending orders portfolio, inventory, and import reports for management review.
Warehouse Inspection: Conduct quarterly warehouse visits and perform random spot checks.
Insurance Administration: Submit monthly insurance declarations for outbound shipments.
Retail Support: Assist team with order entry for local and travel retail markets.
Portfolio Coverage: Manage teammate portfolios during leave periods to ensure continuity.
Equipment Inspection: Perform inspection and minor functional testing of equipment and control units.
Loan Set Management: Receive, book in, pick, and scan loan sets for dispatch through in-house couriers.
Inventory Support: Conduct cycle counts, replenishment activities, reporting, and housekeeping tasks.

14. Logistics Assistant Key Accountabilities

Warehouse Operations: Perform receiving, put away, picking, packing, labeling, and outbound release using RF handheld scanners.
Product Handling: Barcode and store watches, fine jewelry, fashion, fragrance, beauty, POS items, probes, and bulky communication items.
Document Verification: Verify packing lists and shipping documents against physical goods and report discrepancies.
Quality Control: Conduct quantity and quality checks during picking, packing, and warehouse acceptance.
Cycle Counting: Perform scheduled weekly, biweekly, and monthly physical cycle counts.
Housekeeping Maintenance: Maintain warehouse cleanliness and ensure proper equipment upkeep.
Rate Negotiation: Negotiate freight rates with carriers to secure competitive transportation costs.
Carrier Vetting: Evaluate carriers to confirm qualifications and compliance for freight hauling.
Carrier Liaison: Act as primary contact for carriers throughout the shipment lifecycle.
Relationship Management: Develop mutually beneficial relationships with transportation partners.
Load Coordination: Locate available trucks using transportation management systems to move customer freight.

15. Logistics Assistant Roles and Details

Material Handling: Receive, store, record, dispatch materials, and prepare shipping documents for forwarding.
Order Processing: Pick sales orders, delivery notes, and process invoicing through SAP.
Stock Record Management: Enter inventory data into systems to maintain up-to-date stock records.
Information Retrieval: Retrieve inventory and delivery information to respond to internal and external enquiries.
Equipment Operation: Handle warehouse stock using basic machinery and material handling equipment.
EHS Compliance: Comply with regulatory, international, and company environmental health safety requirements.
Production Support: Assist the production and logistics manager in overseeing shop floor activities.
Material Preparation: Prepare required materials in designated areas ahead of scheduled jobs.
Order Scheduling: Coordinate customer order schedules with relevant departments.
Document Management: Update and manage logistics-related files and documentation.
Cross-Functional Support: Assist cross-functional teams to achieve organizational goals and objectives.

16. Logistics Assistant Responsibilities and Key Tasks

Inventory Control: Manage program of record and non-program systems supporting evolving operations center requirements.
Spare Parts Management: Monitor and order DIFM spares, bench stock, and shop stock consumables.
Asset Procurement: Order unavailable COTS assets through approved logistics systems or purchase card.
Asset Distribution: Arrange inbound and outbound transportation of assets supporting operations center requirements.
Logistics Reporting: Monitor daily logistics reports and take corrective actions when required.
Shipment Tracking: Track shipments and resolve issues such as late deliveries, returns, and incorrect shipments.
Freight Calculation: Calculate international freight quotations for global shipments.
Invoice Review: Review bills and invoices for accuracy and compliance.
Commercial Documentation: Create commercial invoices and send shipment pre-alert notifications.
Database Management: Update shipment details accurately within logistics databases.
Sales Coordination: Inform sales teams on shipment status and delivery progress.
Overseas Coordination: Coordinate with overseas logistics and warehouse teams to ensure smooth operations.

17. Logistics Assistant Duties and Roles

Replenishment Processing: Process weekly replenishment, return, and rebalance activities according to merchandise requests.
Arrival Coordination: Create weekly arrival schedules for distribution centers and complete system receiving transactions.
Logistics Monitoring: Manage daily system operations and resolve store-related logistics issues with relevant teams.
Vendor Management: Support 3PL oversight to ensure products are completed, shipped, and received within defined timelines and KPIs.
Order Coordination: Follow up on non-merchandising orders, new store openings, relocations, and special sales deliveries.
KPI Tracking: Record vendor issues and monitor performance to improve service levels.
Inventory Management: Manage non-merchandise inventory and maintain accurate stock records.
Import Documentation: Support import and export documentation processing, including invoices, bills of lading, manifests, taxes, customs, and certificates of origin.
Financial Coordination: Coordinate administrative import activities and reconcile supplier accounts with finance.
Document Control: Maintain rigorous import documentation records in line with legislation and corporate requirements.
Freight Processing: Process freight invoices and submit timely documentation to finance.
Cost Estimation: Provide freight and customs cost estimates to finance for month end closing processes.
Cost Planning: Support COGS tracking and planning for new product introductions.

18. Logistics Assistant Responsibilities

Supply Chain Management: Manage end-to-end supply chain operations, including procurement, planning, warehousing, logistics, and distribution.
Demand Forecasting: Monitor and forecast demand and supply to maintain optimal inventory levels.
Order System Development: Develop and implement effective order processing and management systems.
Vendor Oversight: Select, monitor, and evaluate vendor performance to ensure service standards.
Risk Analysis: Identify supply and demand risks and implement mitigation strategies.
Process Improvement: Participate in strategic supply chain projects to improve manufacturing efficiency and productivity.
Headquarters Communication: Communicate daily with headquarters to declare shipment status updates.
Logistics Coordination: Liaise daily with local logistics partners to monitor real-time shipment progress.
Shipment Administration: Track shipments and prepare required documents and payments.
Document Processing: Handle internal and external logistics-related documentation accurately.
SAP Documentation: Arrange commercial documents, including sales invoices, within SAP.
Database Management: Update and maintain import, customs, transportation, and distribution document databases.

19. Logistics Assistant Additional Details

Warehouse Operations: Receive, check, pick, scan, and pack goods for dispatch.
Returns Handling: Process daily customer returns and exchange items accurately.
Inventory Control: Identify, update, and store inventory in assigned warehouse locations.
Stock Counting: Conduct annual and cyclical physical stock counts.
Warehouse Housekeeping: Maintain warehouse cleanliness and organized storage areas at all times.
Customer Support: Resolve shipping-related customer issues and complaints promptly.
Business Analysis: Support business development projects through analysis, reporting, and presentation preparation.
Process Improvement: Contribute to the continuous improvement of supply chain processes.
Sales Collaboration: Collaborate with the business development manager to enhance sales and merchandising strategies.
Order Fulfillment: Pack merchandise, deliver parcels to the post office, and provide customers with tracking information.

20. Logistics Assistant Responsibilities and Key Tasks

Supply Chain Learning: Develop knowledge at the intersection of supply chain operations and technology solutions.
Cross-Functional Projects: Collaborate with cross-functional teams to move goods from manufacturers to end customers.
Operational Troubleshooting: Identify and resolve partner performance issues such as undeliverable packages and delayed pickups.
Data Analysis: Investigate data-related issues, including rejected labels and new service testing.
Project Tracking: Track project milestones to completion and prepare progress reports for client-facing teams.
Shipping Operations: Ship products and materials using SAP and ShipDoc systems.
Forwarder Coordination: Coordinate pickup and shipping arrangements with freight forwarders.
Transit Monitoring: Monitor forwarder transit time performance and report deviations.
Document Compilation: Compile and maintain shipping documents for audit compliance.

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