WHAT DOES A HUMAN CAPITAL CONSULTANT DO?

Published: July 18, 2025 - The Human Capital Consultant supports the delivery of talent management and change initiatives by coordinating with clients to design and implement leadership development, workforce planning, and communication strategies. This role manages stakeholder engagement, conducts gap analyses, facilitates trainings and interviews, and ensures deliverables align with client expectations and strategic goals. The consultant also leads junior team members, develops actionable recommendations, and implements change management solutions to enhance human capital practices.

A Review of Professional Skills and Functions for Human Capital Consultant

1. Human Capital Consultant Duties

  • Strategic Consulting: Provide expert consultation on the implementation of human capital strategies
  • Gap Analysis: Conduct workforce competency identification and gap analyses
  • Organizational Design: Apply expertise in organizational design to provide direction and guidance on the establishment of organization structures, realignments, and reorganizations, supporting changes in strategic direction and mission requirements
  • Structure Development: Develop proposed office structure and functional descriptions to support the Strategic Plan and Workforce Planning initiatives
  • Career Development: Assist management in developing and maximizing employment opportunities for career growth, professional development, and learning
  • Diversity Promotion: Ensure the establishment of a high-performing organization and a working environment that promotes and values diversity
  • Project Leadership: Lead and contribute to multiple projects simultaneously
  • Stakeholder Support: Collaborate with the team and the business on information needed by stakeholders in making human capital decisions and in managing employees
  • Data Planning: Work with the senior-level team members and the business unit to support partners on workforce analytics and planning projects
  • Data Analysis: Partner with teams in determining what data is useful to the stakeholders, gathering and analyzing that data
  • Dashboard Reporting: Participate in the development and maintenance of such materials as staffing models, metrics, reports, presentations, and dashboards
  • Staffing Governance: Take part in staffing governance, which pulls together all facets of staff demand and supply, focusing both on cost optimization as well as employee acquisition, engagement, retention, and includes participation from all business and support stakeholders
  • Technology Collaboration: Collaborate with technology partners regarding the use of systems, programs, software and other tools associated with workforce planning and analytics

2. Human Capital Consultant Details

  • Data Analysis: Utilize relevant data (both qualitative and quantitative) to identify root causes, trends and guide decision making to recommend countermeasures that drive business results
  • Talent Strategy: Partner with business leaders on talent management and workforce planning strategies to identify current and forecasted talent needs
  • Risk Mitigation: Develop action plans to mitigate associated risk and improve confidence in future successor readiness to enable business objectives
  • Design Collaboration: Collaborate with leaders to identify organizational design needs
  • Process Optimization: Apply a five-step process to optimize design outcomes
  • Project Management: Utilize a defined project management methodology to achieve milestones and effectively implement
  • Engagement Strategy: Partner with the Employee and Labor Relations Consultant (ELRC) to identify engagement and retention opportunities
  • Systems Thinking: Utilize a systems thinking approach to analyze the current state and develop systemic and scalable countermeasures for sustainable change
  • Solution Deployment: Partner with ELRC to deploy solutions
  • Strategy Alignment: Partner with Employee and Labor Relations Consultants for bi-directional sharing of data and trends that inform broader strategies

3. Human Capital Consultant Responsibilities

  • HR Consulting: Use knowledge and experience to help clients solve the most pressing issues facing their HR function
  • Team Collaboration: Work closely with a large team to deliver results for the client
  • Workstream Management: Contribute to and help manage work streams that contribute to the overall project success
  • Deadline Execution: Maintain a hands-on role to ensure deadlines are met and key deliverables are always accurate
  • Client Relationships: Enjoy the opportunity to forge strong relationships with both the client and project team that will contribute to growth and development
  • Change Navigation: Help clients navigate the future through Bersin Insights, CulturePath, EngagePath and Change Scout
  • HR Optimization: Assist clients in addressing their most complex business challenges by maximizing the performance of the Human Resource function through leading-edge systems and processes
  • Issue Resolution: Work with clients to analyze, research, debug and resolve production-related issues within the Workday suite of modules
  • Process Improvement: Optimize Workday technology for clients through assessments, process improvements and optimization of technology
  • Tech Implementation: Implement Workday technology enhancements that enable additional business value

4. Human Capital Consultant Job Summary

  • Vendor Partnership: Partner effectively with Oracle and a curated learning content provider
  • System Alignment: Partner with the Learning Systems Process Owner and identify technical capabilities to support business requirements
  • Feature Optimization: Propose best practices and feature enhancements to the business for meeting day to day challenges
  • Techno Functional: Provide techno-functional support for the improvement and maintenance of Oracle Learning Cloud
  • Impact Assessment: Assess quarterly release notes from Oracle and perform an impact assessment
  • Testing Coordination: Lay down the regression testing requirements post major releases or updates and liaise with the testing team to evaluate results
  • Configuration Analysis: Analyse the impact of configuration changes on all upstream and downstream applications
  • Documentation Management: Develop and maintain functional and technical design documentation of the learning cloud
  • Data Migration: Assist in the migration of data and documents from soon-to-be-redundant systems to the Learning solution
  • Defect Resolution: Support any defect fixes and integration exception management processes
  • Report Development: Build or develop OTBI or BIP reports

5. Human Capital Consultant Accountabilities

  • Team Support: Support a team in the delivery of human capital and change management solutions in a dynamic client environment
  • Talent Planning: Help to plan and implement efforts related to talent management, human capital planning, leadership development, and associated change and communication elements
  • Client Collaboration: Collaborate closely with the client to execute activities such as career development training, gap analysis, stakeholder interviews, and surveys
  • Stakeholder Coordination: Coordinate with diverse groups of client stakeholders to facilitate project progress and ensure successful adoption of project goals
  • Client Liaison: Serve as a key point of contact for the client and coordinate with other team members to meet expectations
  • Team Leadership: Lead, coach, and mentor less experienced consultants and ensure delivery of high-quality deliverables
  • Workforce Analysis: Work with government client to understand their workforce and recommend needed skills and development opportunities
  • Daily Support: Serve as a main point of contact for daily client needs
  • Meeting Facilitation: Hold regular meetings with the client to gather information on human capital systems, processes, and technology
  • Insight Synthesis: Collaborate with the team to create deliverables that synthesize information into recommendations for improvement
  • Solution Presentation: Present recommendations to clients in meetings and facilitate related discussions
  • Change Strategy: Develop and implement change management and communications strategies for the client