What Does A HR Representative Do?

WHAT DOES A HR REPRESENTATIVE DO?

Published: Jul 14, 2025 - The Human Resources (HR) Representative is responsible for maintaining personnel records, managing HR databases, and ensuring compliance through accurate data entry and recordkeeping, including I-9 tracking and retention schedules. This position supports the Compensation and Records Team by responding to internal and external inquiries, assisting with onboarding, job changes, separations, and providing operational assistance across HR functions. The representative also serves on cross-functional project teams, manages the file room, and supports the HR front desk during peak times or on demand.

A Review of Professional Skills and Functions for HR Representative

1. HR Representative Roles and Responsibilities

Screening: Perform preliminary screening of walk-in applicants and check backs
Recruitment Posting: Maintain all open recruitment job postings, listings, and updates on bulletin boards on the property
Front Desk Management: Oversee the front desk/lobby area, and ensure the area is clean and organized
Reception: Greet team members or applicants who enter the HR office
Phone Handling: Handle all incoming phone calls and transfer calls, using a correct greeting and telephone etiquette
Kiosk Assistance: Assist applicants/team members on computer kiosks
HR Support: Answer any general HR questions and direct to HR Management
Customer Service: Provides high-level customer service to all team members and leaders
New Hire Processing: Assist with initial new hire processing
Interview Coordination: Check in scheduled interviews or any other appointments
Voicemail Management: Check voice mail messages and follow up with all messages left

2. HR Representative Duties and Roles

HR Tasks Execution: Carry out various human resources tasks and procedures for employees.
Policy Compliance: Ensure compliance with HR policy and procedures.
HR Reporting: Partner with the leadership team in analyzing, interpreting, and reporting various HR reports.
Employee Relations: Involved with assisting with employee relations.
Policy Assistance: Assist with employee questions regarding policies and procedures.
Research and Reporting: Assist with research and generating reports or special projects, including job descriptions and compensation information.
Policy Development: Participate in the process and policy development.
Event Coordination: Coordinate HR department-sponsored events, such as Veterans Day Recognition Event, Bring Your Child to Work Day, etc.

3. Human Resources Representative Duties

HR Support Services: Supports the HR organization by providing a wide range of support services, including benefits, compensation, employee relations, HRIS (Paycom), and staffing
Onboarding Assistance: Acts as a backup for new hire orientation and employee onboarding
HRIS Administration: Assists with administering the HRIS (Paycom) system to ensure compliance and accuracy, and prepares various reports
Data Analysis: Uses advanced Excel skills to analyze data, prepare reports, charts, and graphs
Benefits Support: Provides support for the annual benefits open enrollment process, including scheduling employee meetings and preparing materials
Policy Guidance: Provides support and guidance to employees regarding inquiries about policies and procedures
Training Program Support: Assists with administering the company-wide Employer Training Program (ETP)
Project Support: Provides support for HR-related projects of various sizes, scopes, and complexity, and leads smaller projects independently
Information Requests: Responds to requests for information or reports from departments or employees
Safety Compliance: Adheres to all safety policies and procedures

4. HR Representative Responsibilities and Key Tasks

Recruitment and Selection: High volume recruitment and selection for all permanent and temporary positions
Interview Coordination: Manages job postings, conducts initial candidate screening, conducts phone and personal interviews with candidates, and coordinates interviewing with hiring manager/team
Post-Offer Administration: Administers post-offer employment processes, including initiating and verifying background/reference checks and substance testing to confirm employment offers
Onboarding: Schedules and conducts new hire onboarding, including orientation, welcome packets, reminders, follow-up calls, etc.
Record Management: Collectively with the HR team, maintains personnel and departmental records, according to legal requirements and company procedures for record management
Payroll Support: Performs backup support for HR Generalist and payroll administration utilizing the Kronos system, including processing of deductions, taxes, garnishments, and unemployment taxes
Employee Records: Maintains employee records and prepares reports, including employment verifications
Training Compliance: Assists Operations in maintaining monthly training logs for safety and OSHA compliance

5. HR Representative Roles and Details

Employee Communication: Provide internal employee communications regarding compensation, benefits, company policies, etc.
Employee Support: Respond timely to employee and manager questions/concerns
Policy Compliance: Respond to inquiries related to company policies and procedures, and ensure compliance
Data Maintenance: Responsible for all aspects of data maintenance throughout the employment life cycle
HRIS Data Entry: Data entry into various HRIS systems for onboarding, offboarding, training, reporting, changes, etc., ensuring data integrity
File Management: Organize and maintain electronic files, ensuring compliance requirements are met
HR Advising: Advise managers, supervisors, and administrators on all HR practices
Employee Relations: Handle employee relations issues alongside management, including discipline, performance evaluation, termination, FMLA, workers’ comp, and other areas
Business Operations Support: Assist with day-to-day responsibilities that are essential to the business operations
Project Management: Complete projects from start to finish
Administrative Support: Provide administrative support on various HR programs
I-9 Compliance: Verify the identity and employment eligibility of all new hires with I-9 Compliance

6. HR Representative Key Accountabilities

HR Program Support: Support HR programs and services that enable the business to achieve growth through performance and engagement.
Managerial Support: Provide support and advice to incoming employees on managerial questions and issues.
Issue Resolution: Resolve the issue, using sound judgment and in a timely fashion, and following Hologic’s policies and procedures.
Employee Relations Assistance: Assist with employee relations matters by gathering pertinent information and asking necessary questions to escalate to the appropriate HRBP.
Issue Communication: Communicate findings and make recommendations for issue resolution and help guide decisions.
Manager Engagement: Build relationships with front-line managers and support them in utilizing performance management, engagement, and employee development assets.
Record-Keeping Compliance: Establish and maintain necessary record-keeping and filing in compliance with state and federal requirements.
Legal Awareness: Keep abreast of local employment law changes and trends that impact the business.
Orientation Delivery: Conduct new hire orientation, new manager orientation, and assist with the mentorship program.
Exit Process: Complete exit interviews, close out final administrative and filing actions associated with employee separations.
Business Reporting: Work closely with the HR Business Partner to provide any necessary reporting to support the business.

7. Human Resources Representative Details

Program Oversight: Oversees Employee Stock Purchase Plan and Employee Vehicle Purchase Program
Work Environment Support: Professional work environment, with job training and advancement opportunities
Employee Data Management: Maintains employee information by entering and updating employment and status-change data
Payroll Coordination: Collects and establishes the completeness of employment change/new hire information and ensures such is accurate and is sent to payroll for processing
Checklist Coordination: Coordinates new hire and termination checklists
Administrative Support: Provides administrative support by entering, formatting, and printing information, organizing work, relaying messages, and maintaining equipment and supplies
Confidentiality Management: Maintains employee confidence and protects operations by keeping human resource information confidential
HR Assistance: Provides administrative assistance to all HR functional areas
Orientation Preparation: Prepares new hire packages and binders for new hire orientations and schedules training, and notifies employees and managers of training
Employee Onboarding: Conducts new employee orientation and onboarding
Policy Interpretation: Assist employees with personnel information and interpretation of HR policies and procedures

8. Senior HR Representative General Responsibilities

Strategic Recruiting: Partner with management to develop and execute strategic recruiting plans and processes to attain top talent
Talent Sourcing: Identify recruiting sources, assess new talent, and develop new methods to attract talent
Candidate Outreach: Serve as an ambassador of the firm when reaching out to candidates, cold calling candidates for positions, and acting professionally in representing the firm
Interview Facilitation: Perform CV screening, phone screening, and facilitate in-person interviews, all the way through to the candidate offer process
Expectation Management: Manage candidate and hiring manager expectations to increase the offer acceptance probability
Hiring Metrics Tracking: Track goals, metrics, and performance of the hiring cycle, regularly communicate status and results
Hiring Needs Alignment: Work closely with hiring managers to understand their needs, to identify the right talent, and ensure goals are met
Recruitment Innovation: Propose and implement ongoing innovations and improvements to the recruitment process
Applicant Tracking: Lead by example by maintaining all pertinent applicant and interview data in the Applicant Tracking System, ensuring maximum usage of the system
Compliance Assurance: Ensure all recruiting processes and applicant data are within OFCCP compliance
Recruitment Event Support: Perform or participate in a variety of associated tasks, including onboarding, job fairs, job fair planning, the Think Big program, MacAllister Technician School, and recruiting materials design
Mentorship: Mentor fellow Talent Acquisition Representative on best recruiting practices

9. HR Representative Role Purpose

Legal Compliance: Ensure compliance with all Idaho and federal laws
Employment Law Compliance: Maintain compliance with federal, state, and local employment and benefits laws and regulations
Benefits Administration: Perform benefits administration, including claims resolution, change reporting, approving invoices for payment, and communicating benefits information to employees
Light-Duty Coordination: Coordinate light-duty work with the employee, supervisor, and WC carrier
Benefits Support: Help with the administration of health, dental, 401 (k), and other benefit plans
Training Assistance: Assist in Training and Development Programs
Supervisor Support: Assist with coaching and mentoring of supervisors
Recruiting Support: Assist with recruiting and interviewing
Org Chart Maintenance: Maintain company organization charts and the employee directory
HRIS Records: Maintain human resource information system records and compile reports from the database

10. Human Resources Representative Roles

Customer Service: Perform customer service functions by answering or routing Team Member requests and questions.
Employee Relations: Escalate employee relations issues.
File Maintenance: Maintain personnel, benefit, medical, and termination files.
New Hire Contact: Act as the new hire point of contact.
Pre-Boarding Support: Assist new hires and managers in the pre-boarding process through the HRIS system, email, and phone.
Background Screening: Review background and drug screen results, escalating to HR management.
Candidate Sourcing: Source candidate resumes for all entry-level to mid-level positions based on recruitment needs.
Recruitment Strategy Support: Assist Talent Acquisition Manager with executing new recruitment strategies.
Meeting Coordination: Assist the HR department by coordinating monthly and quarterly home office meetings.
Project Support: Assist with special projects by clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling transactions.
Confidentiality: Protect the organization's value by keeping information confidential.
Reputation Enhancement: Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Legal Compliance: Comply with federal, state, and local legal requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements, and advising management on needed actions.

11. HR Talent Acquisition Representative Tasks

Sourcing Strategy: Develop effective sourcing strategies based on workforce plans to recruit candidates who are a fit for the position requirements and culture.
Hiring Guidance: Guide Hiring Leaders on recruitment skills and the overall hiring process.
Talent Pipeline Building: Build strong relationships with desired candidates to ensure a viable talent pipeline.
Candidate Evaluation: Resume pre-screening, candidate interviewing, assessment, short-listing, and selection for open positions.
Offer Negotiation: Complete reference checks and negotiate offers of employment.
Networking: Utilize internal and external networks to leverage best practices in recruitment and selection.
Inquiry Response: Respond to external and internal inquiries regarding employment opportunities.
International Recruitment: Assist with international recruitment assignments and career fairs.
Employer Branding: Promote employment opportunities at Enbridge Pipelines Inc.
Process Improvement: Optimize the efficiency of the recruitment process by making recommendations and implementing improvements.
Public Relations: Carry out a strong public relations function through ongoing interactions with potential employees, ensuring a positive applicant experience.

12. HR Representative Essential Functions

Policy Enquiry Response: Respond to enquiries regarding HR policy and procedure, the HR Portal, and HR self-service forms associated with particular HR transactions.
Transaction Monitoring: Gather information and record data in HR tools, monitor transaction status of Requests, and escalate transactions to respond to customer enquiries.
Communication Preparation: Prepare error-free written communication, including e-mails and letters, and escalate on demand to other parties on a number of various activities.
Stakeholder Interaction: Interact directly with managers, candidates, and other HR staff/COEs providing support.
Request Routing: Accept and route requests for assistance through all communication routes into the Team.
Issue Resolution: Work directly with customers to resolve recurring or standard problems.
SLA Support: Work towards the team's goals and objectives of supporting SLA’s for all work tasks that come into the shared mailbox, striving for first-class customer support.
HR System Actions: Action all promotions, transfers, terminations (and any other HUB System-related actions), ensuring all authorisation is received before processing.
Contract Preparation: Prepare contractual documentation for new hires, seeing through end-to-end.
Pre-Hire Follow-Up: Follow up with candidates relative to pre-hire documentation and follow through per the full process through to hire.
System Accuracy: Ensure all HR systems are up to date and accurate per processes, updating HR Systems.

13. Human Resources Representative Additional Details

HR Advisory: Support management by providing human resources advice, counsel, and decisions, analyzing information, and applications.
Policy Development: Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines, communicating and enforcing organizational values.
HR Customer Service: Provide customer service to associates, contractors, or visitors on HR-related matters.
Recruitment Oversight: Lead and monitor recruitment activities and make sure the manpower meets production demands.
Legal Compliance: Comply with federal, provincial, and local legal requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements, and advising management on needed actions.
HR Reporting: Manage all HR reporting to the various departments, including special requests for data.
Investigation and Discipline: Conduct investigations and maintain disciplinary records and compliance.
Document Maintenance: Maintain HR-related documents for legal compliance and audits.
Culture Promotion: Act as an ambassador for Veoneer and assist in promoting and influencing the desired culture.

14. HR Representative Details and Accountabilities

HR Inquiry Support: Act as the first line of support for all inquiries from associates and managers regarding programs, policies, and procedures
Policy Administration: Administer certain human resources policies and programs, including the tuition reimbursement program
Workday Data Entry: Responsible for data entry in the Workday system
Audit Support: Assist with collecting data and reporting for internal audits
Data Maintenance: Maintain accurate associate data in Workday, including new hire information, termination details of associates, updating organizational structure changes, job titles, salary increases, and other personnel-related data
Report Compilation: Compile and format reports and data from Workday
Onboarding: Responsible for new associate onboarding, including conducting New Hire Orientation, processing new hire paperwork, background checks, and I-9s
Temporary Workforce Management: Manage the temporary worker process for client groups, onboard new temporary workers, and convert and/or extend workers
Regulatory Compliance: Ensure all processes are executed following government regulations (application of Federal, state, and local labor laws)

15. HR Representative Overview

Applicant Support: Support front office walk-in applicants regarding career inquiries or support with the basic online application process
Professionalism: Maintain composure and display a positive attitude at all times
Exit Interview Assistance: Assist Team Members with clearance exit interview forms
Form Management: Maintain a supply of all HR forms
Orientation Packet Assembly: Assemble orientation packets (English and Spanish)
Onboarding Packet Delivery: New Hire/Wardrobe Packets (Onboard) assemble and deliver
Orientation Logistics: Orientation setup and breakdown
Mail Distribution: Retrieve and distribute mail daily
Paycheck and Verification Processing: Submit paycheck information and employment verifications upon the Team Member's request
Front Office Execution: Complete all front office responsibilities with attention to detail and accuracy, and special projects

16. HR Representative Job Description

HR Inquiry Response: Receive and respond to incoming telephone calls, mail, fax, and e-mail on Human Resources-related matters from employees, managers, former employees, and retirees, in a timely and accurate manner
Customer Outreach: Complete outbound calls to employees, managers, former employees, and retirees to obtain the information needed to resolve customer issues
Benefits Enrollment Support: Assist employees and retirees with benefits enrollment to support their elections for coverage
Benefits Knowledge: Expand knowledge in all employee benefit plans, including Retirement (401k, Employee Stock Purchase Plan, Pension) and Health and Welfare (Medical, Dental, Vision, HSA) to support the servicing of customers
Retirement Support: Respond to inquiries for retiring employees
Payroll Resolution: Assist employees and/or managers with the resolution of payroll inquiries and discrepancies, time and attendance system, and HR system issues
Leave Program Assistance: Assist employees and/or managers with leave of absence programs, including disability, parental leave, and FMLA, to ensure proper recording and handling of employee status
Dependent Verification: Process dependent verification documents to ensure dependent eligibility and compliance with benefit plans, as well as accuracy and completeness of employee-related information
Risk Compliance: Understand and adhere to the company’s risk and regulatory standards, policies, and controls following the company’s Risk Appetite
Risk Escalation: Identify risk-related issues needing escalation to management
Diversity Promotion: Promote an environment that supports diversity and reflects the brand
Audit Compliance: Maintain the company's internal control standards, including the timely implementation of internal and external audit points, together with any issues raised by external regulators

17. HR Representative Functions

Customer Service Compliance: Ensures optimal level of customer service and ensures compliance with policies and procedures by responding to requests for information from employees, management, outside agencies, and the public
Work Environment Support: Promotes a work environment that supports Employee Safety, Quality Policy, and the client's shared commitments
Payroll Management: Manages the payroll process for several plants and works with people leaders to ensure compliance with timely reporting and record-keeping
Leave Management: Manages leave of absences, EDD claims (unemployment, disability, PFL), ADA requests, and AAP Goals
Policy Interpretation: Assists management and all team members to ensure fair and consistent interpretation and application of client policies and compliance issues
HRIS Data Management: Data management, including processing changes in the HRIS system (Workday), audits of data, earnings uploads and data correction, and check requests
Communication Support: Supports communication strategy in quarterly town hall meetings, small group meetings, weekly operations meetings, and daily HR tier meetings
Orientation Coordination: Coordinates new hire orientation and onboarding activities within the facility, including the verification process
Leadership Support: Supports other Leaders based upon business needs and priorities
Employee Record Maintenance: Maintains employee records, ensuring completion and accuracy
Audit and Compliance Support: Assists with audits, compliance reviews, and other mandatory reports
Project Participation: Leads or participates in project work to support business or other Human Resources initiatives

18. HR Representative Accountabilities

Full-Cycle Recruitment: Responsible for the full-cycle recruitment for the company (posting, sourcing, screening, interviewing, etc.)
Job Posting Management: Maintains accurate records of active job openings and received applications, and manages internal and external job postings
Application Review: Reviews applications for all open positions, conducts and/or schedules preliminary interviews
Candidate Sourcing: Identifies key sources of potential candidates
Relationship Building: Responsible for building/establishing relationships with trade schools, colleges, and other sources for candidates
Job Posting Evaluation: Evaluates the effectiveness of job postings and related costs
Candidate Screening: Screens and interviews potential candidates and makes recommendations regarding suitability for the position
Pre-Hire Coordination: Coordinates pre-hire activities, including offer letters and background checks
New Hire Process: Coordinates new hire efforts – new hire paperwork, orientation, benefit overview, payroll, and timekeeping
Employee Record Maintenance: Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details
Staffing Administration: Performs administrative and recordkeeping tasks related to staffing changes, including layoffs, resignations, terminations, and extended leaves of absence
Benefits Administration: Assists with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability, and other insurance carriers or insurance brokers

19. HR Representative Job Summary

Data Collaboration: Partner with internal HR teams to understand requirements and deliver on data needs that support strategic objectives
Client Consulting: Act as a consultant to clients, working to fully understand new data requests and intended usage, and implement solutions that will meet the business needs
Reporting Support: Provide enterprise-wide reporting support for routine and ad hoc reporting requests, and provide self-service end-user support
Automation: Leverage applications and capabilities to automate recurring requests
Data Accuracy Focus: Remain focused on data accuracy, partnership, simplification, and innovation
Performance Analysis: Develop, track, analyze, and publish reporting for program/project performance trends and new product usage
Data Integrity Auditing: Ensure data accuracy and integrity by developing and performing audits and establishing processes to streamline and improve data quality
Issue Resolution: Identify, troubleshoot, and resolve data issues, working with a range of internal teams
Documentation Development: Develop best practices, user procedures, guidelines, and documentation for HR technology systems
Status Reporting: Develop and provide status reports (i.e., KPIs, metrics, statistics, scorecards, etc.) to HRES and various operating groups under limited supervision
HR Project Management: Provide project management expertise and/or assist project teams with HR technology projects and initiatives, including new application adoption, testing, configuration, and implementation
Process Improvement: Recommend process improvements and innovative solutions, as well as ensure processes and procedures are documented and current

20. HR Representative Responsibilities

File Maintenance: Maintain and file employee hardcopy files
HR Documentation: Process various forms related to documenting human resources activities, such as new-hire, change-of-status, etc.
Social Insurance Handling: In and out of social insurance administration handling
Insurance Administration: Group supplementary insurance administrative operation
New Hire Paperwork: Paperwork for new hires
Invoicing and PR: Take responsibility for invoicing and PR creation
Payroll Coordination: Contact point for payroll vendor
Training Record Maintenance: Maintain training history to align with the local labor department's request
Contact Directory Management: Maintain the employees' contact information directory
EEO and Affirmative Action Records: Maintain records for EEO and affirmative action reporting requirements
Event Support: Administrative support for trainings, gatherings, and company events
HR System Support: Administrative support on HR systems, such as time-off, time-sheet, and EC

21. HR Representative Duties and Roles

Onboarding Coordination: Responsible for new team member onboarding, focused on the tracking of pre-hire items
Candidate Communication: Provide candidate updates and notifications to appropriate departments (Hiring Managers, IT, Payroll, Corporate Services)
Follow-Up and Support: Send follow-up emails to new candidates and respond to any questions
Employment File Management: Compile and format employment files and send for review
Confidential Record Maintenance: Maintain confidential employment records
HRIS Data Entry: Perform HRIS data entry
Audit and Reporting: Complete internal audits and reports
Project Collaboration: Collaborate with HR Team Members on special projects
Program Support: Support the logistics and administrative work for the regional engagement and development program

22. HR Representative Roles and Responsibilities

HR Administration: General HR administration for new hire/termination, training, performance review, and HRIS
HR Reporting: Create headcount reports, business metrics (staffing, termination, and EEOC reports) to support HR initiatives and programs
Training Projects: Assist with Training and Development projects
New Hire Orientation: Conduct new hire orientations by familiarizing new hires with company policies and procedures, company benefits, etc.
Recruitment Support: Coordinate and assist with recruitment initiatives, including job postings, phone screen interviews, and the coordination of interviews
Employment Verification: Handle employment verifications, background checks, and E-Verify
Leave Assistance: Assist with Leaves of Absence, Workers’ Compensation Claims
Benefits Support: Assist with benefits administration
Handbook Updates: Assist with annually reviewing and updating the Employee handbooks
Immigration Support: Assist with immigration processes

23. HR Representative Responsibilities and Key Tasks

HR Inquiry Response: Answers phone calls and e-mails/tickets from employees, managers, leaders, and HR staff regarding benefits, HR questions, payroll, onboarding, performance management, reporting, etc.
Data Maintenance: Supports employees, managers, and HR in entering and keeping HR systems data clean
HR Tech Coaching: Coaches end-users on the use of online HR technology and self-service
Request Follow-Up: Follows up with internal and external customers on requests that require research and ensures resolution/closure for each request
Service Standards: Follows established service standards on all inquiries/responsibilities to meet or exceed performance measurements
Record Management: Maintains employees’ electronic records in line with company policies and government regulations
SharePoint Support: Supports redesign of employee-facing HR SharePoint site, including content updates
System Transactions: Facilitates HR system transactions, including benefits transactions, PTO payout calculations, and employee data changes
Onboarding Support: Provides pre-employment and onboarding support from the time of offer through the first month of employment
System Testing: Provides HR systems testing support
Admin Support: Conducts additional administrative duties, including completion of HR-related forms, garnishment uploads into ADP, and other miscellaneous projects

24. HR Representative Roles and Details

Recruiting Support: Partner with Talent Acquisition and Hiring Managers throughout the recruiting and onboarding processes, including interviewing, creation of onboarding guides, and first-day set up
HR Contact Point: Act as the first point of contact for all HR systems, benefits, or administrative-related questions
Retention Strategies: Assist with the implementation of effective retention strategies, including recognition, engagement, and employee surveys
Employee Feedback: Gather ongoing feedback from employees through new hire check-ins and exit interviews
Issue Resolution: Ensure that all employee relations issues are quickly addressed and resolved on time
Counseling Coordination: Coordinate and attend counseling meetings with managers and employees
Performance Support: Support performance management process, including review of annual goals, bi-annual process administration, and assisting managers with Individual Development Plans
Record Maintenance: Ensure that human resources files and employment records are accurate, organized, and up-to-date, as well as maintained following legal requirements, policies, and procedures
Report Management: Run weekly and monthly employee reports, including headcount, benefits, and employee data, and interpret data in conjunction with the HR team
Compliance Tracking: Manage compliance courses and follow up with managers and employees

25. HR Representative Key Accountabilities

HR Support: Performs and completes tasks and assignments associated with personnel support functions for Human Resources, and explains policies, benefits, and procedures
Recruiting Support: Supports the recruiter and recruiting functions
New Hire Processing: Completes onboarding and credentialing of new hires
Background Checks: Receives and processes criminal, credit, and motor vehicle background requests, and E-Verify
Orientation Assistance: Assists with new employee orientation, health benefits, and benefit presentations
HR Transactions: Completes complex processing of documents and/or transactions for Human Resources/processes new hires, rehires, promotions, and transfers
Clerical Research: Conducts comprehensive clerical research using a variety of resources to complete, prepare, assemble, process, and/or generate reports and other documentation, or to respond to inquiries, questions, or requests
Clerical Support: Provides advanced clerical support to assist in the management and/or operation of Human Resources
Data Entry: Enters data from forms, records, reports, and/or other sources into the computer for purposes such as maintaining databases
Software Utilization: Uses computer software (e.g., database, word processing, spreadsheet, graphics) as a tool for performing clerical assignments
Typing Support: Completes incidental typing assignments, such as typing routine documents, labels, and addresses on envelopes

26. HR Representative General Responsibilities

New Hire Orientation: Conducting new hire orientation to ensure that all new employees are adequately introduced and informed of all pertinent Company information, policies, procedures, and guidelines, and then accurately processing all completed paperwork
Attendance Tracking: Completing and accurately tracking attendance for all absences for fair and consistent administration of the Company’s point system
Benefits Enrollment: Providing all new employees with information and forms necessary for enrollment in the Company’s benefit program within the first days of employment
Safety Data Analysis: Assisting the HR Manager in analyzing safety incident data to identify trends and recommend solutions and processes for solutions
Safety Audits: Conducting general safety and health audits and recommending new safety programs
Employee Support: Providing superior employee administrative support, such as accurate, organized, and up-to-date employee files, and responding to employment-related inquiries
Payroll Accuracy: Ensuring that all employees receive their correct paychecks on time
Staffing Management: Ensuring that all hourly plant positions are fully staffed and maintained following the Baseline Staffing model

27. HR Representative Role Purpose

Recruiting Strategy: Partnering with the HR Manager to implement effective and innovative recruiting strategies
Interview Coordination: Scheduling and participating in the interview process
Sourcing Methods: Identifying alternative, effective sourcing methods for recruiting and retaining the hourly workforce
Employee Relations: Ensuring that all employee relations issues are quickly addressed and are resolved on time and consistently with the Company’s practices
Employee Communication: Ensuring a consistent flow of communication regarding any changes or other relevant information concerning the employee
Recognition Programs: Developing and maintaining systems for recognizing and rewarding high employee morale
Management Meetings: Coordinating and attending management meetings with the HR Manager regarding people, skills-based training, maintenance, retention, and staffing
Counseling Support: Coordinating and attending counseling meetings with supervisors and employees

28. HR Representative Essential Functions

HR Contact Point: Serve as a first point of contact for current and former employees' questions on HR policies and/or processes
Process Knowledge: Maintain working knowledge of HR processes to answer customers' questions
Issue Escalation: Ensure that customers' questions are fully addressed and escalate complex/difficult questions to the supervisor or other HR staff
Case Resolution: Follow through to ensure that each case is fully resolved
Customer Service: Provide high-quality, timely, and professional customer service
HR Admin Support: Coordinate specific HR related administrative tasks in support of the business, including creating
Contact Tracking: Record and track all customer contacts in the company's internal database
Task Coordination: Coordinate specific HR administrative tasks in support of the business
Service Catalog Execution: Coordinate and execute the HR Services 'Service Catalog, in support of the business and function (Service Catalog Items include HR specific administrative tasks through to 'subject matter expertise' in specific HR processes, transactions, system administration, and projects)
Schedule Coordination: Coordinate schedules for internal and external candidates

29. HR Representative Additional Details

Interview Scheduling: Communicate directly with candidates as well as internal interviewers and/or administrators to negotiate and adjust schedules
Calendar Management: Manage multiple interview calendars for an array of applicants and hiring managers simultaneously through Microsoft Outlook
Document Preparation: Create, verify, and send offer letters, interview packets, and welcome/orientation packets
Travel Coordination: Coordinate candidate travel as well as logistics for off-site interviews
Background Screening: Coordinate pre-employment drug and background checks, review results, and communicate results or "red flags" to Hiring Managers, HRG's, and recruiters
Candidate Support: Be the point of contact for new employees concerning candidate care and new hire questions
Paperwork Completion: Ensure that all new hire paperwork is completed and forwarded to the appropriate departments, facilitate I-9 and other critical day-one processes
ATS Management: Utilize Applicant Tracking System (Workday) to manage candidates from the interview stage through the hiring process
Candidate Communication: Serve as the point of contact and regularly communicate with candidates, set expectations, facilitate issue resolution, etc.
Orientation Facilitation: Facilitate the new hire orientation process by managing materials, scheduling orientation, and facilitating meetings in specified locations

30. HR Representative Roles

HR Inbox Management: Respond to the HR email inbox and escalate the matter to the appropriate individual
NMLS Administration: Administer the NMLS process for designated employees in compliance with S.A.F.E. Act, policies, and procedures
Screening and Training: Complete secondary market screening biannually, and ensure required training is assigned and completed
Notary Tracking: Maintain Notary tracking and completion of annual training requirements
Safety Coordination: Serve as Wellness/Safety Ambassador, ensure annual safety checklists are completed, and hold quarterly meetings with location representatives
Benefits Contact: Be the point of contact for benefits, and ensure new employees are enrolled on time
Orientation Delivery: Conduct new hire orientations and maintain an up-to-date presentation
Newsletter Content: Provide content for the monthly newsletter and weekly HR email
Project Reporting: Project tracking and report preparation
HR Backup Support: Backup HR Generalist with Payroll and Recruiting activities
General HR Support: Assist with other duties, including password resets, filing, and scanning
Policy Compliance: Comply with all company policies and procedures, applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

31. HR Representative Tasks

HR Relationship Building: Establish credibility and trust among leaders and employees, and serve as a go-to HR resource for the team
HR Business Partnering: Provide HR business partnership to a group of Division salaried employees
Organizational Diagnosis: Accurately diagnose organizational issues, develop solutions, and implement action plans at a division level
Team Staffing: Partner with Talent Acquisition and management teams to source and staff a diverse and highly-skilled team
Onboarding Experience: Work with Talent Acquisition to ensure a positive onboarding experience
Engagement Planning: Assess employee engagement and develop action plans to ensure a positive, engaging, and supportive workplace
Training Delivery: Develop and lead training across multiple levels and topics
Career Coaching: Serve as advisor and coach to associates around career development and performance issues
Investigation Support: Participate in employee investigations and ensure appropriate outcomes and follow-up
HR Collaboration: Leverage the company's centers of excellence to build tools and expertise across teams

32. HR Representative Details and Accountabilities

HR Manager Support: Provide professional and confidential support to the HR Manager
Employee Administration: Administer around joining, leaving, promotions, and development of employees (i.e., preparing contracts)
Benefits and Permits: Administer pension, Health and Safety, and work permits
Recruitment Assistance: Active role in the recruitment of new employees, i.e., sharing vacancies, assisting in evaluating candidates, and planning job interviews
HR Strategy Support: Assist the HR Manager in creating and building HR strategies
Agency Relations: Nurture a positive working relationship with local and state agencies, local community groups, all employees within the company, and the community at large
Government Collaboration: Collaborate with local, state, and federal agencies to secure hiring and training assistance
Report and File Management: Produce standard reports, perform mail merges, and maintain files
Recruitment Activities: Participate in recruiting activities such as representing the company at job fairs, producing offer letters, initiating background checks, and conducting orientations
Issue Escalation: Follow instructions and escalate HR and staff issues for management review and input

33. HR Representative Overview

Workday Usage: Work with Workday, one of the most powerful HR systems in the world
Labor Regulation Knowledge: Understand basic labor country-specific regulations across Europe
Compensation Knowledge: Understand pay and compensation rules for European markets
Process Administration: Manage the administration processes
HR Project Support: Improve the projects and HR campaigns
Company Structuring: Structure a multinational company
Training Organization: Organize the training sessions on HR processes
Data Management: Data management of acquired companies
HR Reporting: Prepare HR reports
Bilingual Communication: Mail and phone contact with German and English GBT speakers

34. HR Representative Job Description

HR Support: Provide Human Resources support to Corporate Departments
Policy Advising: Advise associates and management on the interpretation of human resources policies, programs, and procedures
Complaint Investigation: Investigates associate complaints and works with HR Leadership and Legal Counsel to resolve
Recruiting Support: Support the department in its recruiting efforts by collaborating with managers and the corporate recruiter
Staffing Strategy: Anticipate staffing needs and work proactively to develop a staffing strategy
Orientation and Training: Facilitate New Associate Orientation for corporate associates, lead trainings for departments, and support the company’s organizational development strategy by coaching and advising managers on the career development process, performance management, and succession planning
Manager Advising: Advise department managers on strategy and activities that promote a positive working environment and develop managers’ skills to reward and recognize, and create a culture of engagement
Inclusive Environment: Ensure that corporate managers foster an inclusive work environment
Diversity Training: Promote diversity awareness training
Diversity Hiring: Utilize and encourage the use of a diversity lens when sourcing and selecting candidates for open positions
HR Compliance: Responsible for compliance with HR related matters in corporate departments (e.g., I-9s, required training completion)

35. HR Representative Functions

Employee Support: Providing first-line support to employees, managers, and other customers
HR Inquiry Processing: Processing day-to-day HR-related inquiries and transactions received through various channels with a strong focus on excellent customer service
Process Improvement: Proactively identifying and recommending improvements on processes, procedures, and system functionality as part of efforts on Continuous Improvement
Pre-Employment Support: Overseeing pre-employment activities and new hire orientations
Employee Administration: Coordinating incoming and outgoing employee administration
Data Administration: Being responsible for employee and HRIS data administration
Issue Handling: Handling employee issues/inquiries on benefits, HR policies, compensation, etc.
Leave Administration: Taking responsibility for leave of absence and vacation administration
Training Support: Handling training inquiries and tuition reimbursement
HR Reporting: Generating HR-related reports

36. HR Representative Accountabilities

Team Coordination: Coordinate daily responsibilities of the team, including daily plan and volumes, to ensure SLA is met
Subject Expertise: Act as the subject matter expert for general transactional questions, and identify and report trends
Real-Time Coaching: Provide in-the-moment feedback/coaching as matters or questions arise
Training Scheduling: Coordinate trainers and trainee schedules, including one-on-one onboarding with new team members
Issue Resolution: Resolve escalated/complex issues and engage the Supervisor for issue resolution
Ad Hoc Analysis: Analyze ad hoc reporting
Inbox Management: Manage and monitor the team email inbox and handle escalated requests
Transactional Support: Assist with temporary assignment pay, case volumes, benefit audits, and paid time off pay-outs during peak transactional volume
HRIS Data Correction: Accurately correct Core HR, Benefit, and Leave Plan data in multiple HRIS systems, including Oracle HCM and Kronos

37. HR Representative Job Summary

Cross-Functional Support: Partner with functional teams, including Payroll, Technology, HR, Compensation, and Benefits, to troubleshoot and resolve issues on time
System Testing: Perform system regression, functionality, and scenario-based testing during system upgrades, releases, and implementation of new programs or system functions
Test Coordination: Coordinate testing results with appropriate partners by providing and following up on defects
Process Improvement: Make recommendations to improve processes and procedures to ensure consistency
HR Guidance: Guide business partners on Core HR transactional best practices
Project Support: Support the business with annual or special projects by entering and validating transactions in an accurate and timely manner
Training and Knowledge Sharing: Attend and provide training and keep current with system upgrades, and share knowledge with team members
Customer Service: Provide excellent customer service to all customers
Transaction Documentation: Document all transactions and calls in the HRDirect call tracking system

38. HR Representative Responsibilities

Policy Inquiry Response: Responds to inquiries regarding HR policy and procedure, the HR Portal, and HR self-service forms associated with particular HR transactions
Stakeholder Interaction: Interacts with managers, prospective candidates, and employees via e-mail, web requests, live chat, and phone
HR Collaboration: Works directly with managers, candidates, and other HR staff
Request Routing: Accepts and routes requests for assistance over the telephone, via e-mail, via live chat, and through web forms
Problem Resolution: Works directly with customers to resolve recurring or standard problems
Data Recording: Gathers information and records data in HR tools
Transaction Monitoring: Monitors transaction status and escalates transactions
Staffing Support: Responds to client inquiries relative to the Staffing function, including completion of forms and documentation

39. HR Representative Details

Written Communication: Prepares error-free written communication, including e-mails and letters
Candidate Follow-Up: Follow up with candidates relative to interview scheduling and documentation
Action Escalation: Escalates appropriate actions to other parties
Task Completion Follow-Up: Follows up with customers to ensure completion of the task within specified performance parameters
Incident Reporting: Generates daily and weekly incident reporting
Incident Analysis: Reviews incident history to determine recurring faults
Content Feedback: Provides feedback regarding the accuracy of knowledge articles and other customer contact tools
Document Translation: Translates/creates documents
HR Team Support: Work as part of an HR team providing support to a diverse employee population

40. HR Representative Duties

Recruitment Coordination: Coordinates the employee recruitment and hiring process
Job Posting: Arranges for internal job postings, advertises externally utilizing various recruitment sources, accepts applications, and performs initial screening for the qualifications of applicants
Candidate Identification: Identifies appropriate candidates for the community’s management interviews
Pre-Employment Support: Assists in the pre-employment process, including producing offer letters, verifying Social Security numbers, arranging and scheduling for drug testing, fingerprinting, and other related clearances in compliance with Sequoia Living policies and procedures
New Hire Process: Assists in the new hire process, including preparing name badges, coordinating new hire orientations, and scheduling physicals
Form Verification: Verifies all new hire forms and checklists are accurately completed in compliance with Sequoia Living and the community’s policies and procedures
HRIS Data Entry: Maintains HRIS database by inputting new hire employee data and HR related status change information on time
Benefits Administration: Administers employee benefits by educating staff and initiating the timely enrollment of the eligible employee in medical, vision, dental, Flexible Spending Accounts, and life insurance coverage
Eligibility Tracking: Tracks, communicates, and acts when an employee gains or loses benefit eligibility
Enrollment Coordination: Assists with annual open enrollment by coordinating logistics of sessions with staff, visiting vendors, and the Home Office Human Resources Department
Retirement Processing: Coordinates the processing of retirement benefits with the employee and the Home Office Human Resources Department
Termination Processing: Processes Employee Termination Report and related paperwork to the Unemployment Third Party Administrator

41. HR Representative Key Accountabilities

TPA Contact: Serves as the primary community contact for the Third Party Administrator
File Maintenance: Maintains employee personnel, medical, and I-9 files
License Tracking: Provides notification to management on license expirations and assists in scheduling the annual staff physicals
Leave Administration: Administers leaves of absence by entering leave cases into Kronos and filing appropriate paperwork
Leave Guidance: Provides guidance to staff regarding Leaves of Absence and tracks steps culminating with the employee's return to work
Workers’ Comp Support: Provides guidance to staff regarding Workers’ Compensation and assists in scheduling clinic visits, coordinating documentation flow to Workers’ Compensation Third Party Administrators, and the Home Office Human Resources Department
Job Posting Maintenance: Maintains the current Sequoia Living position announcements on employee bulletin boards
Compliance Posting: Maintains mandatory employment postings to ensure compliance with procedures and Federal, State, and Local regulations on employee bulletin boards
File Auditing: Audits personnel files and HRIS to ensure updated and accurate information in employment records and conformity with Sequoia Living policies and procedures
HR Manager Backup: Provides back-up coverage to the Human Resources Manager in his/her absence
HR Project Support: Assists with Home Office Human Resources-related projects

42. HR Representative General Responsibilities

HR Admin Duties: Perform more complex HR administrative duties, including Workday data entry
Workday Coaching: Coach managers and employees on Workday usage
Workday Reporting: Create ad hoc, custom, and routine Workday reports to support client groups and the HR Business Partner team
Data Analysis: Perform analysis and identify findings for the manager's review
Metrics Collection: Collect data to support required HR metrics and dashboards
Slide Preparation: Assist the HR Business Partner team with slide preparation and development
Project Coordination: Coordinate projects for client groups and business presentations, as well as HR-led initiatives such as salary planning, talent development reviews, and employee surveys
Data Reconciliation: Reconcile and analyze data, and create graphics and org charts in Visio or Workday
Action Processing: Process employment actions, including terminations
Exit Interviews: Conduct exit interviews for client groups
ServiceNow Tickets: Open tickets in ServiceNow

43. HR Representative Role Purpose

Travel Coordination: Coordinate travel logistics and plan or set up meetings
Record Management: Retrieve electronic personnel files and other employment or training records
Calendar and Expenses: Complete expense reports and manage calendars for the Senior Director and Director
Claims Handling: Manage EDD claims and work with vendors to reconcile all claims
Talent Support: Support the HR Business Partner team with talent initiatives for client groups
Slide Creation: Develop slide decks to show progress in talent programs
Employee Communication: Draft communications to employees and leaders
Inbox Management: Monitor and respond to the Talent Development mailbox
Program Support: Track program attendance and partner with outside vendors and internal experts in Learning and Development to coordinate and facilitate programs
Issue Escalation: Respond to inquiries and escalate non-routine issues to appropriate team members

44. HR Benefits Representative Essential Functions

Document Custody: Serves as custodian of Human Resources documents and records
Employee Data Processing: Processes employee information, including personal data, payroll, tax data, performance reviews, transfers, and terminations, and enters data into company systems
Background Check Coordination: Initiates and monitors background checks and communicates results to hiring manager, follows through on administrative matters as required by federal, state, and local laws
Compliance Monitoring: Monitors compliance with I-9, OFCCP, and Human Resources policies, practices, and procedures
File Maintenance: Maintains a complete, accurate filing system to facilitate immediate document retrieval
Report Preparation: Compiles data from personnel records to prepare reports and logs
Database Management: Creates and maintains databases and spreadsheets
Legal Prep Support: Copies files to help prepare for legal proceedings

45. HR Benefits Representative Additional Details

Associate Support: Answers associate requests and questions with escalation, directs associates to appropriate resources
Correspondence Handling: Opens incoming correspondence, determines priority, routing, and action items
Material Inventory: Establishes and maintains inventory of recruiting and onboarding materials
Onboarding Support: Supports the process for selecting and onboarding new associates by scheduling appointments
Paperwork Assistance: Helps candidates and associates complete paperwork
Relocation Support: Supports employee relocation programs
Posting Compliance: Maintains company bulletin boards to ensure compliance with federal, state, and local posting requirements
Confidentiality: Maintains confidentiality in all matters

46. HR Representative Roles and Details

HR Assistance: Assists in the areas of employment, Workers' Compensation, benefits administration, employee events, and employee communications
HR Inquiry Response: Responds to questions about human resources issues, or refers questions to the appropriate person
Employment Documentation: Starts and completes employment documents
Recruitment Support: Assists with the recruitment and interview process
Program Execution: Assists the department in carrying out various human resource programs and procedures for all company employees
Regulatory Compliance: Assists with compliance with federal/state regulations concerning employment
HRIS Management: Maintains human resource information system records and compiles reports from the database
Grievance Administration: Administers grievance procedures
Policy Administration: Communicates and administers policies and procedures
Policy Guidance: Provides guidance and counsel relative to HR policies and their interpretation
New Hire Orientation: Facilitates and/or provides orientation to the new hire workforce

47. HR Representative Responsibilities and Key Tasks

Recognition Programs: Maintains and coordinates employee recognition programs
Benefits Support: Assists with open enrollment and benefits administration
Engagement Programs: Assists with employee engagement programs
Training Support: Assists with training and development programs
FMLA Records: Oversees and maintains FMLA records
Employee Service: Performs customer service functions by answering employee requests and questions
Data Reporting: Maintains records and compiles statistical reports regarding personnel-related data
Event Scheduling: Schedules and organizes complex activities such as meetings, travel, and conferences
Internal Audits: Performs internal audits
Correspondence Support: Assists or prepares correspondence with employees and external vendors
Badge System: Assists in maintaining the ADT badge system, including adding, deleting, and updating users and badges

48. HR Representative Duties and Roles

Staffing Needs: Discuss personnel needs with department leaders
Job Information: Provides information on company facilities and job opportunities to potential applicants
Applicant Interviews: Interviews applicants to obtain work history, education, training, job skills, and salary requirements
Applicant Screening: Screens and refers qualified applicants to the department hiring personnel for a follow-up interview
Background Checks: Administers the background investigation
Drug Screening: Refers applicants for a drug test screen
Screening Logs: Maintains the logbook of results of background and drug test screens
File Preparation: Prepares personnel files for all new employees, following state and federal laws
Record Maintenance: Maintains record systems and departmental filing systems

49. Human Resources Representative Roles

PAF Processing: Responsible for the computer input of all Personnel Action Forms (PAFs), information of employees, including forms regarding hires, transfers, terminations, salary adjustments, paid time off, performance evaluations, address changes, name changes, and wage increases
Report Distribution: Distributes monthly work cards and evaluation reports
Evaluation Tracking: Notifies the departments of overdue evaluations and expired work cards
Supply Management: Orders and maintains office supplies
HR Research: Conducts and/or assists in research on Human Resources issues and prepares documentation
Information Confidentiality: Maintains confidentiality and security of relevant information
Legal Compliance: Maintains an awareness of applicable laws and operates within those guidelines
Employment Verification: Administers employment verifications

50. HR Representative Overview

File Auditing: Audit employee personnel files to ensure they are compliant with company policies and government regulations (I-9 and E-Verify)
Record Retention: Retain records in adherence to the company's Records Retention Policy
File Tracking: Track and document the movement of employee personnel files, including preparing and providing reports to field support leadership
Inquiry Response: Answer routine inquiries/questions from inside and outside the company on employment verifications
HR Support: Provide customer support to the operating company's Field Support Group relating to HR records, employment verifications, and I-9 or E-Verify processes
Authorization Updates: Maintain employee work authorization data in HRIS
Policy Knowledge: Retain knowledge of company policies and employment documentation laws regarding USCIS/E-Verify guidelines, document retention, and onboarding
Grievance Support: Collaborate with Business Agents, HR Manager, and local management to resolve grievances and other local matters

51. HR Representative Job Description

Risk Evaluation: Use sound judgment to mitigate risk and evaluate information received to form fact-based decisions, solve problems, and make formal recommendations in a time-sensitive environment
Case Management: Multi-task with ease as the LES Consultant manages multiple cases simultaneously while prioritizing the most urgent needs
Customer Care: Provide superb customer care, convey empathy, patience, and listening skills
Issue Escalation: Escalate on demand within the team leadership structure and processes
Case Documentation: Thoroughly and completely document cases in the case management tool
Onboarding Support: Support the onboarding program
Discount Administration: Administer Associate Discounts
Internship Coordination: Coordinate the Corporate Internship program
System Implementation: Help to implement electronic systems by testing and providing input
Website Updates: Update the Human Resources website

52. HR Representative Functions

Workplace Culture: Make contributions that reinforce a workplace that mirrors the Employee Value Proposition
Associate Experience: Ensure a positive Associate Experience, including Onboarding and New Hire Orientation
Investigation Support: Participate in investigations, prepare summaries, and make recommendations as directed by the HR Manager
HR Data Reporting: Prepare and contribute key HR data to ensure successful outcomes within collective bargaining agreements
Meeting Coordination: Plan and support company-wide information meetings such as open enrollment, new hire orientation, employee events, and meetings to announce or discuss changes in retirement or benefits plans
Audit and Compliance: Conduct or assist with record audits and mandatory reports, including I-9 audits, payroll audits, and other compliance reviews
Event Planning: Plans and coordinates employee wellness events and other company events
ISO/TS Audit Support: Supports in the audit for ISO/TS certification
Hearing Representation: Represents the organization in personnel-related hearings and investigations

53. HR Representative Accountabilities

Customer Service: Ensure excellent customer service, which includes phone and chat support, employment-related data changes, and documentation to provide end-to-end customer care
Transaction Handling: Accurately complete transactions, understand the customer’s questions and issues, professionally advise them, and handle their queries on time
Policy Reference: Utilize HR Contact Center procedures, policy manuals, knowledge management system, and other reference materials
Case Documentation: Document all transactions, customer inquiries, and their resolutions in the HR Contact Center case management technology application
Document Creation: Create employment-related documents that support the regulations of the country-specific legal environment
Process Improvement: Initiate and lead process improvement projects to release capacity for the incoming new processes
HR Contact Point: Be the internal contact center for HR-related questions and issues of employees, managers, former employees, and retirees
Service Delivery: Provide quality service to current and former employees, managers, retirees, and external customers in the resolution of their HR-related questions
Department Communication: Interact and communicate with various departments within Human Resources to obtain the required information to properly respond to these calls

54. Human Resources Representative Job Summary

HR Information: Provide accurate information to associates relating to HR policies, procedures, processes, opportunities for promotion, employee benefits, etc.
Info Request Response: Respond to requests for information from management, outside agencies, and the public
Manager Collaboration: Collaborate professionally with Managers, providing a standard of service consistent with the administration’s expectations, including new hires, transfers, policies and procedures, reports, attendance meetings, complaints, and concerns
Payroll Paperwork: Prepare paperwork required to place employees on payroll and establish personnel files
HRIS Management: Maintain HRIS records by entering, updating, scanning, and approving changes into applicable databases and folders, assuring accuracy, timeliness, compliance, and confidentiality
Employee Orientation: Plan and conduct new employee orientation to foster a positive attitude toward organizational objectives
HR Consultation: Provide customer-focused HR programs, services, and consultation to enhance individual, team, management, and business performance consistent with the company's values, philosophies, policies, and programs
HR Support Services: Provide HR services/support for Agilent managers, including performance management support, assistance in the escalation of employee relations issues, policy/guideline interpretation, implementation of global initiatives, etc.

55. HR Representative Responsibilities

Database Management: Maintains personnel files/records and creates and manages databases
Onboarding Support: Assists faculty, staff, and other members of the HR team with inquiries or changes regarding the onboarding process, personnel records, job-related information, separations, merit increases, and job changes/promotions
Data Quality Checks: Runs queries to be proactive in finding issues with data
Data Entry: Takes responsibility for heavy data entry
HR Operations Support: Provides operational and administrative support to the Compensation and Records Team and the HR Department as a whole
Customer Service: Processes timely correspondence, answers emails, phone, and face-to-face inquiries from internal and external customers, scans documents, files, answers phones, assists with I-9 completion and employment testing, directs student workers, etc.
Records Management: Processes records management schedule (moving records, destroying records, preserving records)
I-9 Tracking: Tracks I-9s by managing the electronic database to ensure I-9 compliance and contacting employees regarding status changes
Record Disposal: Destroys according to the retention schedule
Record Retrieval: Provides records when requested by HR or other departments
File Room Management: Manages the file room, including all personnel, benefit, retiree, and other records, by ensuring filing is completed timely and accurate manner
Project Participation: Serves as a member of various HR cross-functional teams and ad-hoc project teams created to implement new initiatives and refine processes
Front Desk Support: Serves as a member of the Front Desk Team, serving as back-up for answering the HR main line and assisting the front desk during peak times

56. HR Representative Duties

Payroll and Benefits Support: Be the main point of contact for answering employee questions about payroll and benefits
HR Helpdesk: Be the main point of contact for the HR Helpdesk and process all queries
Benefits Processing: Process changes to benefit packages, such as adding new hires, eliminating past employees, and processing employee change requests
Paperwork Compliance: Be in charge of organizing staff paperwork, making sure all employee files are complete, following the company guidelines, having all necessary attachments and signatures, and meeting labor law compliance
Payroll Processing: Be in charge of processing bi-weekly multi-state payroll, including garnishments, benefit deductions, and taxes consistent with federal and state wage and hour laws
Background Checks: Be in charge of performing background checks and employee eligibility verifications
Training Compliance: Assist in conducting and documenting compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
HR Program Support: Assist in performing routine tasks required to administer and execute human resource programs, including compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, occupational health and safety, and training and development
Recruiting Assistance: Assist in filling open positions in SUPPORT by reviewing resumes, contacting candidates for initial screening, and scheduling subject matter interviews
New Hire Orientation: Implement new hire orientation and follow-up
Recognition Programs: Assist in conducting employee recognition programs
Evaluation Program: Assist in the implementation of the employee evaluation program

57. HR Representative Tasks

Switchboard Backup: Provide backup coverage to the switchboard operator
Payroll Entry: Perform data entry of payroll, including the handling of teammate inquiries regarding payroll, teammate time and attendance maintenance, time off requests, off-cycle paychecks, special pay transactions, and sorting teammate checks by department
Payroll Reporting: Run payroll reports by department, including time and attendance records
Expense Processing: Identify the correct accounting code for all department expenses/invoices, verify the accuracy of expenses/invoices, and submit for payment approval
Mail Handling: Sort incoming mail by department and prepare outgoing mail for the mail carrier
Badge Creation: Create replacement badges
Check Deposits: Collect all special deposit checks, prepare deposit slips by period, and maintain a spreadsheet for accounting purposes
Petty Cash Management: Reconcile petty cash, maintain a spreadsheet for accounting purposes, and prepare requests for replenishment
File Management: File all paperwork in teammate files and confidential files
Content Creation: Create all divisional articles for the company magazine
Policy Communication: Communicate company policies and practices to supervisors and teammates
Project Organization: Organize special projects, including annual holiday events, philanthropy assignments, health and wellness projects and events, and job fairs

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