WHAT DOES A COMPLIANCE AUDITOR DO?

Published: September 20, 2024 - The Compliance Auditor works closely with business and product stakeholders to ensure adherence to company policies. Responsibilities include creating audit plans, reviewing data, and providing feedback on team performance to maintain compliance. The role also involves developing and delivering training, monitoring processes for continuous improvement, and collaborating with stakeholders to implement process enhancements.

A Review of Professional Skills and Functions for Compliance Auditor

1. Compliance Auditor Duties

  • Compliance Assessment: Assess compliance with laws and departmental policies pertaining to dealer licensing, buying, selling, and exchanging of motor vehicles
  • Dealer List Maintenance: Establish and maintain a current dealer list
  • Dealer Audits and Inspections: Audit and/or inspect motor vehicle dealers, wholesalers, auctions, and transporters to verify compliance with state law and department policies
  • Complaint Investigation: Investigate complaints/offenses involving motor vehicle dealers, wholesalers, auctions, and transporters
  • Sanction Requests: Initiate requests for sanctions and/or assistance to SLED or other agencies
  • Salvage Vehicle Inspections: Conduct salvage vehicle inspections and VIN verifications as required by the Department
  • Audit Assistance: Assist with various types of audits throughout the agency
  • Court Attendance: Attend court/hearings as required or requested and assist field agents in this area
  • Training and Meetings: Attend training and staff meetings
  • Equipment Maintenance: Maintain vehicle, computer, and other equipment

2. Quality Compliance Auditor Details

  • Quality Support: Provide support to department managers in quality matters.
  • Continuous Improvement: Help identify and implement continuous improvement initiatives.
  • Audit Planning: Plan and carry out internal audits and document findings.
  • Meeting Participation: Participate in Management Review Meetings.
  • Quality Investigation: Carry out investigations into quality escapes and document using 8D techniques.
  • Customer Assistance: Complete customer quality questionnaires.
  • Regulatory Support: Provide support to customers on regulatory matters such as Export Control and relevant regulations.
  • Audit Execution: Perform internal audits as an Auditor and/or Lead Auditor per the established audit scope and objectives.
  • QMS Auditing: Plan, coordinate, and execute internal QMS and/or product-focused audits to assess the compliance and effectiveness of the overall QMS of the organizational unit(s) under audit.
  • Audit Review: Review responses to audit findings for completeness and effectiveness.
  • Cross-Functional Contribution: Participate in Quality & Regulatory initiatives as a cross-functional contributor.

3. Sr. Compliance Auditor Responsibilities

  • Business Process Control Implementation: Participate in the identification and implementation of business process controls
  • SOX Planning Assistance: Assist the Manager with annual SOX planning, including the SOX scoping and materiality assessment
  • Process Flowcharting: Flowchart newly identified business processes and document key controls
  • Control Testing: Perform testing of higher-risk controls and seek opportunities to add efficiency to the testing process
  • Control Gap Remediation: Work with management to identify remediation plans for identified control gaps, and ensure timely remediation
  • IT Control Implementation: Participate in the identification and implementation of IT controls
  • System Control Review: Review key controls surrounding planned system implementations and system upgrades
  • Audit Risk Assessment: Assist the Manager in completion of the annual Internal Audit Risk Assessment
  • Operational Audit Participation: Participate in operational audits and reviews
  • Test Plan Development: Develop and carry out test plans
  • Audit Report Preparation: Prepare formal audit or review reports to document findings
  • Policy and Procedure Documentation: Assist management in documenting policies and procedures
  • Audit and Reporting Support: Provide support for the year-end external audit and quarterly financial reporting process

4. Compliance Auditor Job Summary

  • Audit Management: Perform internal & external audits to ensure compliance with legal and EJME requirements.
  • Compliance Coordination: Coordinate with relevant managers concerning all compliance issues and ensure that actions and targets for non-conformities are agreed and adhered to.
  • Documentation Management: Ensure that all audit control forms and audit folders are maintained, preserving all documentation adequately and with maximum confidentiality.
  • SAFA Coordination: Coordinate responses for SAFA programme findings and upload relevant details onto the SAFA web portal.
  • Audit Support: Provide support to relevant departments during external audits of EJME.
  • Team Leadership: Leadership and management of the Quality Risk and Compliance team and strategy delivery.
  • Service Development: Help the Shared Services leadership team develop solutions to ensure effective service, delivering a first-class experience for applicants and bank members.
  • Risk Management: Ownership of the Operational Risk Register, working with the wider Risk teams and Chief Operating Officer to ensure all risks are highlighted and actions are being taken to mitigate.

5. Compliance Auditor Accountabilities

  • Internal Audits: Carry out internal audits of the Quality, Health & Safety, and Environmental Management Systems to verify compliance against defined standards and codes of practice in accordance with the internal audit programme.
  • GMP Audits: Perform factory-based Good Manufacturing Practice audits to verify compliance against internal standards, procedures, codes of practice, and product specifications.
  • Process Validation: Process Plant Validations and Hygiene Audits.
  • Traceability Audits: Carry out internal Traceability and Mass Balance Audits in accordance with the internal audit programme.
  • Sampling Management: Manage and organize the site sampling schedule for raw materials, finished products, swabs, and water.
  • Sample Handling: Collect, log, and ship samples to the lab.
  • Result Monitoring: Monitor and trend results, investigating out-of-specification results.
  • Purchase Order Management: Manage and create Purchase Orders for laboratory use.
  • Stock Management: Hold and release positive release stock as required and defined by the schedule.
  • Panel Management: Manage the site Management, End of Life, and Benchmark Taste Panel according to the schedule.
  • Result Recording: Record and trend results, investigating out-of-specification results within the factory.
  • Technical Material Ordering: Order technical consumable materials or items.

6. Social Compliance Auditor Functions

  • Audit Management: Conduct SMETA inspections/audits and schedule designated inspections/audits.
  • Work Planning: Develop effective work plans for the completion of assigned inspections/audits within a determined timeframe.
  • Findings Evaluation: Summarize and evaluate inspection/audit findings.
  • Client Communication: Communicate findings/results of inspections/audits with client site management or appropriate client representatives.
  • Reporting: Timely report audit/inspection results according to scheme requirements and travel expenses.
  • Team Communication: Establish and maintain effective communication with key team members including audit delivery and client teams.
  • Client Representation: Represent NSF with the designated clients.
  • Compliance Auditing: Implement accurate, objective, and high-quality social compliance audits by following all requirements related to local labor laws, client-specific procedures, and/or audit programs.
  • Evidence Documentation: Verify and document evidence of compliance and non-compliance. Write comprehensive reports on the audit findings.
  • Audit Participation: Participate in audit meetings and processes.
  • Safety Compliance: Comply with internal and external safety rules, including the proper use of safety equipment, as they apply to the job.

7. Compliance Auditor Job Description

  • Internal Auditing: Lead internal audits to ensure compliance with ISO27001 requirements by planning, executing, and following up on internal audits, including preparing audit reports and documenting findings.
  • Compliance Management: Communicate and manage compliance issues, provide recommendations for corrective actions, and document resolutions.
  • Record Maintenance: Maintain audit records and schedule documentation.
  • Collaboration: Work extensively with the IT and Security teams to understand processes and assist with continuous improvement projects as needed.
  • Risk Assessment: Maintain the IT Risk Assessment by working with stakeholders on the ingestion of risks, review of the assessment, developing treatment/remediation plans, and ensuring the execution of resolutions.
  • Supplier Evaluation: Support the supplier/software evaluation process.
  • Policy Development: Develop and maintain internal policies and procedures by working with stakeholders to review and verify processes and documentation are properly aligned.
  • Training Development: Develop training on internal policies and procedures.
  • Client Assessment: Lead client assessment by responding effectively and timely.

8. Compliance Auditor Overview

  • Stakeholder Collaboration: Work closely with both business and product stakeholders to ensure company policies are followed by the Compliance Team.
  • Audit Planning: Create audit plans and review data against those plans.
  • Issue Reporting: Surface shortfalls to the Head of Global Compliance along with plans to remedy.
  • Training Development: Develop training materials and curriculum to effectively communicate performance goals and the process to achieve those goals to the Compliance Team.
  • Team Training: Provide training to the compliance team, including remedial training as needed, to assist the team in meeting their production goals.
  • Work Auditing: Audit team member work product and provide regular feedback to ensure adherence to policies and procedures.
  • Process Improvement: Monitor and seek constant improvement of all processes and procedures.
  • Policy Familiarization: Become fluent in company policies and procedures, code of conduct.
  • Time Management: Manage time well to complete assigned projects, assist teammates, and meet strict deadlines.
  • Meeting Hosting: Host regular meetings with stakeholders to apprise them of findings.
  • Process Collaboration: Collaborate with technical team members to implement process improvements.
  • Performance Feedback: Provide expert feedback to management about performance and possible efficiencies.

9. Compliance Auditor Details and Accountabilities

  • Policy Promotion: Learn, promote, and uphold the company's policies and procedures.
  • Audit Flexibility: Conduct work in the office, with or without direct supervision, to accomplish audit objectives identified during risk analyses while demonstrating flexibility in responding to changes in assignments and job responsibilities.
  • Audit Program Preparation: Prepare audit programs for review by managers and evaluate results and findings upon completion of audits.
  • Process Improvement: Make practical recommendations for process improvements while ensuring that recommendations reflect an understanding of the business and are clearly presented to and agreed upon by management.
  • Audit Follow-Up: Conduct audit follow-up activities.
  • Results Communication: Communicate results of audit projects to management and operations personnel directly involved with department projects, and as requested, to senior management and the Audit Committee of the Board of Directors.
  • Quality Assurance Adherence: Adhere to the department's quality assurance process for planning, analysis, documentation, and reporting on all audit projects.
  • Best Practices Awareness: Stay abreast of best practices and provide a means for introducing those practices to the organization's business units and processes.

10. Compliance Auditor Tasks

  • Relationship Building: Build relationships with key company personnel and legal requirement/process “owners.”
  • Legal Compliance: Stay current on the company’s legal requirements and changes to the TMCI Legal Register.
  • Compliance Audit Expertise: Demonstrate expertise in compliance audit planning, execution, and reporting. Develop the annual risk-based Compliance Audit Plan.
  • Audit Determination: Determine when compliance audits can be self-performed and when external consultants or technical experts are required.
  • Vendor Coordination: Coordinate the process to retain vendors, oversee their activities, and review their work.
  • Compliance Auditing: Lead or conduct Compliance Audits against TMCI’s legal requirements, in accordance with company audit standards.
  • Audit Reporting: Prepare working papers and audit reports which provide value-added findings and recommendations to address operational areas of non-compliance.
  • CAPA Collaboration: Work collaboratively with the auditees to document and assign corrective and preventative actions (CAPAs).
  • CAPA Monitoring: Closely monitor and track the timely completion of all CAPAs.
  • CAPA Assessment: Ensure timely review and assessment of completed CAPAs to verify effective implementation and close-out.
  • Regulator Support: Provide support to the Manager, Compliance, and the Regulatory department to respond to Regulator Audits and Assessments.
  • Risk-Based Planning: Use risk assessment results to inform the annual audit planning.
  • Presentation Development: Produce presentation materials and summary reports of audits, assessments, and CAPAs.