Job Summary: 

• Define and evolve UX guidance, components and patterns for use across the organisation.
• Collaborate with product teams to understand how the design system can support them.
• Collaborate with Product, Development and the full UX team to improve processes and ways of working so everyone on their product team can focus on delivering high-quality work.
• Work with teams across the organisation to champion the adoption of the guidelines.
• Proactively embed inclusive design principles in work and throughout the team.
• Communicate the rationale behind research and design decisions.
• Act as the voice of the user in design decisions and challenge an ''it’s always been done this way'' mindset.
• Collaborate with Visual Designers who will create the final pixel-perfect visual designs.
• Help establish an inclusive, collaborative, and creative team culture.

Skills on Resume:

• Design Systems (Hard Skills)
• Team Collaboration (Soft Skills)
• UX Process Design (Hard Skills)
• Clear Communication (Soft Skills)
• Inclusive Design (Hard Skills)
• User Advocacy (Soft Skills)
• Design Justification (Soft Skills)
• Visual Coordination (Hard Skills)

Job Summary: 

• Create an overall vision for projects, communicating these to the client and the visual design and development teams.
• Work independently to deliver IA outputs and specification documentation.
• Attend and lead client meetings and workshops at client locations and at Coast Digital offices, and gather information from multiple stakeholders on client and user requirements.
• Design user surveys and interview discussion guides to inform outputs.
• Undertake research activities in various environments, including focus groups, telephone enquiries and in the field surveys and interviews.
• Conduct usability reviews/analysis and competitor analysis.
• Develop and run user testing at various stages within a project using a variety of means, including remote testing, lab testing and contextual testing.
• Create user personas while understanding and developing user journeys to suit user types and behaviours.
• Produce Information Architecture outputs for sites, including sitemaps, wireframes, prototypes, and functional specifications.
• Present, justify and negotiate the recommendations made to clients.

Skills on Resume:

• Project Vision (Soft Skills)
• Information Architecture (Hard Skills)
• Client Facilitation (Soft Skills)
• User Research (Hard Skills)
• Usability Testing (Hard Skills)
• Competitor Analysis (Hard Skills)
• User Personas (Hard Skills)
• Design Presentation (Soft Skills

Job Summary: 

• Establish and implement the overall design strategy for digital products and websites.
• Define and optimize the design process and tools.
• Lead UX design activities on initiatives from beginning to end for UL’s digital products and websites, balancing multiple products' needs at once.
• Understand and advocate for the client and end-user needs.
• Work closely with cross-functional teams to help define business and feature requirements, user scenarios, and use cases.
• Create UX and design assets, including process flows, site maps, conceptual diagrams, wireframes, and mockups, to effectively communicate high-level design strategies and detailed interaction behaviors.
• Present design solutions in ways that communicate the value of design decisions.
• Work closely with product stakeholders to ensure a full understanding of the product teams’ needs and priorities.
• Provide design leadership to technical teams.
• Mentor and assist other UX Designers.

Skills on Resume:

• Design Strategy (Hard Skills)
• UX Leadership (Hard Skills)
• End-to-End UX (Hard Skills)
• User Advocacy (Soft Skills)
• Team Collaboration (Soft Skills)
• UX Deliverables (Hard Skills)
• Design Communication (Soft Skills)
• UX Mentoring (Soft Skills)

Job Summary: 

• Manage designs from concept to final release while working on multiple projects at a time.
• Research and produce design ideas and effectively communicate design and functionality decisions.
• Conduct research with internal and external customers about project design and process.
• Determine performance standards and work with product managers to select milestones for phasing.
• Prepare analyses based on research and transactions.
• Conduct usability tests and actively participate in Product Design Labs.
• Create easy-to-comprehend wireframes and pattern libraries.
• Develop mockups for the development and design team.
• Coordinate with developers, product managers and the design team on related projects to ensure complementary function and development.
• Maintain positive teamwork and communication in fast fast-paced, changing environment while advocating for the best user experience.
• Store, retrieve, document and manipulate projects and data for analysis of system capabilities and requirements, storage and release.

Skills on Resume:

• End-to-End Design (Hard Skills)
• Design Research (Hard Skills)
• User Testing (Hard Skills)
• Wireframing Patterns (Hard Skills)
• Mockup Development (Hard Skills)
• Cross-Team Coordination (Soft Skills)
• UX Advocacy (Soft Skills)
• Project Documentation (Hard Skills)

Job Summary: 

• Deeply understand the needs, pain points, behaviors and emotions in the investor and client journeys in the context of the digital and broader brand experience.
• Lead the strategic design, architecture and development of multiple, highly complex digital experiences for clients, investors and associates that support the firm's digital strategy and brand initiatives.
• Ensure that end users’ experiences feel consistent across digital properties, products and portfolios and complement offline experiences.
• Serve as the UX design lead on multiple projects within the portfolio to ensure design and technical teams align with the broader UX experience and brand strategy.
• Lead others on functional or virtual teams and/or freelancers.
• Lead multi-functional teams to determine appropriate experience architecture and desired outcomes across multiple user experiences, including project team, digital agencies and business areas.
• Deeply understand the firm's brand positioning and ensure the brand is represented across all client and associate experiences, on or offline.
• Establish a close working relationship with strategy, messaging and channel teams to ensure that the look and feel of digital properties align with the firm's brand standards.
• Identify emerging trends and innovations in the discipline of user experience design and mentor others to ensure the firm's user experience design capabilities align with industry and client expectations.
• Manage and translate end-user research, facilitate structured brainstorming and ideation techniques, and oversee rapid prototyping.
• Translate business strategies into user experiences, which may include persona development, workflow planning, wireframes, and low-fidelity sketches.

Skills on Resume:

• User Journey Insight (Hard Skills)
• Experience Architecture (Hard Skills)
• Brand Alignment (Hard Skills)
• UX Leadership (Soft Skills)
• Team Leadership (Soft Skills)
• UX Trends (Hard Skills)
• Research Synthesis (Hard Skills)
• Strategic UX (Soft Skills)

Job Summary: 

• Conceptualize and create digital products from definition to launch and deployment.
• Define functional requirements from a user perspective.
• Approach, prototyping and development of information architecture (workflows, content hierarchies, navigation models, etc.) of interactive web and mobile systems (multi-platform, multi-device and responsive).
• Realize deliverables such as navigation maps, task flows, etc.
• Create wireframes, from the initial conception to functional prototyping.
• Adopt a user-centered design approach by rapidly testing designs.
• Apply research knowledge.
• Work in collaboration with multidisciplinary teams.
• Present the work to the client and the internal team.
• Ensure the delivery of the design team.
• Coordinate and educate the design team on the latest trends, services/tools and UX best practices.

Skills on Resume:

• Product Concept Design (Hard Skills)
• User Requirements (Hard Skills)
• Information Architecture (Hard Skills)
• Wireframing Prototyping (Hard Skills)
• User-Centered Design (Hard Skills)
• UX Research (Hard Skills)
• Team Collaboration (Soft Skills)
• Design Leadership (Soft Skills)

Job Summary: 

• Develop and direct the User Experience team to deliver strategic, innovative end-to-end user experiences for SSTech and its clients that optimize user needs, business goals, and technological realities across multiple platforms.
• Demonstrate a strong understanding of the mobile-first approach.
• Own the overall UX vision, strategy, UI specs and wire-frames, prototypes and front-end development at various levels of fidelity.
• Lead a team of internal and external interaction designers and developers.
• Communicate with Project Managers and Technology Leads to identify critical customer needs, challenges, and insights.
• Collaborate with the Creative Director to set and achieve long-term and short-term goals, create procedures, policies and the overall direction for the UX team.
• Oversee the analysis and research dedicated to the end user, collaborating with internal teams to ensure an enjoyable user experience.
• Define and develop actionable processes utilized by the User Experience team to execute the overall digital strategy.
• Provide leadership and recommendations necessary to accomplish business objectives.
• Lead overall User Experience (UX) strategy and interaction design.
• Develop strategies that benefit the customer in the focus area and across multiple portfolios.
• Help define the department's vision.

Skills on Resume:

• UX Strategy (Hard Skills)
• End-to-End UX (Hard Skills)
• Mobile-First Design (Hard Skills)
• UX Leadership (Soft Skills)
• Team Communication (Soft Skills)
• User Research (Hard Skills)
• UX Processes (Hard Skills)
• Strategic Leadership (Soft Skills)

Job Summary: 

• Lead strategic research initiatives.
• Work with product designers, product managers, engineers, and data scientists to prioritize research opportunities with new and existing products in a fast-paced, rapidly changing environment.
• Responsible for the end-to-end research process, including defining, recruiting, moderating, synthesizing, and reporting.
• Enforce consistency in the development and management of research plans and schedules for product teams by helping set best practices.
• Review research plans and offers to consult on best practices of user research.
• Analyze, synthesize and communicate research results and advocate for user-centered product improvements.
• Work with Product Design to identify and create personas, archetypes, and journey maps based on UX research data, and become a subject matter expert on customer segments and products.
• Build relationships with cross-functional team members and effectively speak to process, research goals, and team vision as a firm representative of the Product team.
• Partner with leadership to inform product strategy and tie business outcomes to reliable insights.
• Partner closely with product and design leadership around staffing, planning, and research operations, including tooling and best practices.
• Grow the team to meet business demands.

Skills on Resume:

• Research Strategy (Hard Skills)
• End-to-End Research (Hard Skills)
• Research Prioritization (Hard Skills)
• Research Best Practices (Hard Skills)
• Insight Synthesis (Hard Skills)
• Persona Development (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• UX Research Leadership (Soft Skills)

Job Summary: 

• Give the game a clear and accessible flow that follows design schematics using accessibility principles, and match the proposed architecture to clear UX wireframes and flows.
• Confirm and revise with product owners to make all areas as efficient as possible.
• Create a solid economy of space, even in presenting high-density information.
• Communicate design clearly through signs and feedback in gameplay.
• Create a methodology and guide for how UI elements should be created and maintained in-game through extension, scaling, localization, etc.
• Make core gameplay sharp, accessible and friction-free.
• Ensure all control schemes have a simple throughput to direct control and functionality.
• Collaborate with game designers to choose the best and most efficient schemes, button layouts and UX to use for key features.
• Quickly prototype and prove out UX concepts for fast iteration.
• Revise and improve through playtesting.
• Ensure regular playtests have directed and clear UX hypotheses.
• Update methodologies and improve with each iteration.

Skills on Resume:

• UX Flow Design (Hard Skills)
• Accessibility Design (Hard Skills)
• Space Optimization (Hard Skills)
• Gameplay Feedback (Hard Skills)
• UI Methodology (Hard Skills)
• Control Schemes (Hard Skills)
• Rapid Prototyping (Hard Skills)
• Playtest Iteration (Hard Skills)

Job Summary: 

• Demonstrate experience with progressive responsibilities writing for digital platforms.
• Provide a portfolio of UX, focused writing samples and style guidelines.
• Create simple, accessible, approachable, modern, and conversational content that enables customers to self-serve while growing their expertise.
• Combine domain expertise with stakeholder interviews, business requirements, competitive research, user research and analytical data to understand complex systems and regulatory environments and distill the concepts to any audience.
• Participate in design sprints and planning sessions to uncover the core concepts, customer language, and top questions to support the user experience.
• Facilitate co-writing sessions and collaborate with stakeholders to deliver compelling UX solutions.
• Conduct content research to inform terminology, wayfinding, content density, structure, and sequencing, and understand customer mental models.
• Define the role of content in user journeys across rapidly evolving digital platforms.
• Develop guides for new users, full of useful tips and tricks, supporting help and documentation heuristics.
• Write error messages expressed in plain language, precisely indicate the problem, and constructively suggest a solution.
• Identify opportunities for content additions, improvements, and innovations based on feedback and qualitative/quantitative analytics.
• Effectively pitch ideas to the team and stakeholders.
• Perform functional and editorial quality assurance on all digital content.

Skills on Resume:

• UX Writing (Hard Skills)
• Content Strategy (Hard Skills)
• Plain Language (Hard Skills)
• Content Research (Hard Skills)
• User Journey Content (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Idea Pitching (Soft Skills