SUPPLY CHAIN ASSOCIATE JOB DESCRIPTION

Supply chain execution is only as reliable as the person coordinating it from the inside. The Supply Chain Associate holds day-to-day ownership of inventory accuracy, order fulfillment coordination, and inbound and outbound logistics within manufacturing and distribution environments — tasks that require direct engagement with 3PL partners, internal operations teams, and the order-to-cash process. Sarbanes-Oxley compliance and S&OP participation are routine parts of the job. No two weeks look the same.

As the Supply Chain Associate, you own the operational flow of goods and information across a manufacturing or distribution network, ensuring inventory integrity, on-time shipment, and compliance with regulatory and customer requirements. The role functions within an operations or logistics team, reporting to an operations or supply chain manager, and serves as a daily point of contact for carriers, warehouse partners, and internal stakeholders including sales and finance.

Career Impact: Hands-on ownership of S&OP inputs, order-to-cash coordination, and 3PL relationships gives Supply Chain Associates the functional breadth that accelerates movement into senior supply chain or operations roles.

Business Impact: When outbound schedules slip or inventory records drift, customer orders stall and sales teams lose visibility - the Supply Chain Associate is the operational check that keeps those failures from reaching the customer.

Growth Opportunity: Exposure to Lean optimization projects, process documentation ownership, and cross-functional collaboration with finance and procurement builds the competency base for roles such as Supply Chain Analyst or Procurement Specialist within two to three years.

• Coordinate inbound and outbound shipment scheduling with 3PL warehouse teams and carriers to meet customer delivery commitments.
• Monitor inventory levels across storage locations and communicate discrepancies to operations management in a timely manner.
• Process and confirm transfer orders, bills of lading, and shipping documentation to ensure accurate carrier handoffs.
• Support order-to-cash functions including order entry, delivery processing, and customer order status communication.
• Participate in S&OP meetings and contribute to metrics tracking for customer service and inventory performance.
• Partner with sales teams to resolve order inquiries and fulfill special customer shipment requirements.
• Maintain process documentation to enable team continuity and support regulatory compliance requirements.
• Contribute to continuous improvement and Lean optimization projects to increase distribution efficiency.

• Bachelor's degree in Supply Chain, Logistics, Business, or a related field, or equivalent work experience.
• 2 or more years of supply chain, logistics, or distribution experience, with direct involvement in inventory management or order fulfillment.
• Demonstrated ability to coordinate across carriers, warehouse teams, and internal departments to meet shipping deadlines.
• Working knowledge of inventory management principles including cycle counting, stock reconciliation, and demand-driven replenishment.
• Strong organizational skills with the ability to manage multiple concurrent priorities under time pressure.
• Clear written and verbal communication skills, with the ability to relay shipment status and discrepancy information to diverse internal and external audiences.
• Proficiency in spreadsheet-based data management and reporting, with strong attention to detail and accuracy.

• APICS CPIM certification or active pursuit of supply chain credentials aligned with the ASCM framework.
• Familiarity with Lean manufacturing principles including kanban systems, value stream mapping, and PDCA problem-solving.
• Experience supporting S&OP processes including demand forecasting inputs or inventory reporting preparation.
• Prior exposure to Sarbanes-Oxley compliance requirements or cGMP regulatory environments within a distribution or manufacturing setting.

• On-time outbound shipment rate, measuring schedule adherence against customer requested delivery dates.
• Inventory record accuracy percentage, reflecting how closely system quantities match physical counts after cycle counts.
• Order-to-cash cycle time, tracking speed from order receipt through confirmed shipment and documentation submission.
• Inbound discrepancy resolution rate, measuring the share of receipt and invoice mismatches closed within the target window.
• Process documentation coverage, tracking the percentage of owned workflows with current backup-ready documentation.
• Typical tools: ERP platforms (commonly SAP or Oracle); office productivity suites (commonly Microsoft Excel and Outlook).

• Base Salary Range: $45,000 to $65,000 per year depending on experience and location.
• Bonus: Annual performance bonus of 5% to 10% of base salary, tied to operational KPIs.
• Equity: Typically not offered at this level in manufacturing and distribution.
• Health Benefits: Medical, dental, and vision coverage; employer contribution standard across the sector.
• PTO: 10 to 15 days annually, plus standard US federal holidays.
• Common Perks: Tuition reimbursement for supply chain certifications, warehouse safety gear, and hybrid or flexible scheduling where operationally feasible.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required for all applicants. Employment in this role is contingent on the successful completion of a background check, which may include verification of prior employment and criminal history. Reasonable accommodations will be made for qualified individuals with disabilities throughout the application and employment process. All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

The Supply Chain Associate owns the end-to-end inventory and customer service functions for NASSC and NALO distribution operations, including S&OP participation, Customer Master Data, and regulatory compliance. Working as the Go-To person across Manufacturing, Distribution, and Affiliate teams, this associate shapes outcomes on supply alignment, product transitions, and order-to-cash processes to sustain distribution performance.

Key Responsibilities

• Perform tasks in a safe manner, follow all ergonomic guidelines, and report injuries early.
• Influence outcomes to align Manufacturing, Distribution, and Affiliate on supply, inventory, customer service, and product transition issues; serve as informal leader and Go-To person in NASSC.
• Model commitment, engagement, a Can-Do attitude, and strong customer service for NASSC.
• Lead and participate in projects to improve productivity of NASSC and NALO distribution operations; design new processes as needed and serve as process owner for key inventory and customer service functions.
• Actively participate in Affiliate OSSCE processes, certification, and maintenance, including S&OP meetings and metrics tracking.
• Assist with customer order entry, review, release, and transportation arrangements as needed; provide guidance to customer service reps on order management and order-to-cash functions; own Customer Master Data for NASSC.
• Actively participate in testing and preparing for new GBIP SAP releases.
• Support requests for daily, weekly, monthly, quarterly, yearly, and ad hoc customer shipment and inventory reports and metrics.
• Ensure all processes are documented to enable team backup; comply with all Special Security Substance, Sarbanes-Oxley, cGMP, PDMA, and other regulatory requirements.
• Own finished stock capacity management, NALO launch coordination, ABC cycle counting, sunshine data analysis, and data integrity for NALO; work flexibly as a team to meet area goals and customer needs.

Required Qualifications

• Bachelor's degree or equivalent work experience in Supply Chain or Logistics.
• APICS CPIM certification; OSSCE knowledge a plus.
• Materials management or supply chain experience; manufacturing or distribution experience preferred.
• Strong knowledge of inventory management and supply chain functions.
• SAP/GBIP power user; current knowledge of Order to Cash SAP, Business Objects, and Business Warehouse reporting helpful.
• Proficient in Excel macros and complex computer systems; ability to learn new systems quickly.
• Highly organized with strong analytical ability, attention to detail, and ability to manage multiple priorities independently.
• Excellent oral and written communication, interpersonal skills, and phone etiquette; flexible during peak periods with a strong team orientation and history of reliability.

Reporting to the supply chain leadership team, the Supply Chain Associate develops material strategy, executes demand forecasting and delivery schedules, and manages MRP-driven supply and demand analysis across aerospace manufacturing programs. Partnering with supplier quality, engineering, production, and other cross-functional groups, this associate ensures material availability and production line continuity while supporting long-term capacity and resource planning.

Primary Duties

• Define and develop material strategy and assess supply chain resources.
• Aggregate and prioritize demand requirements; develop, coordinate, and execute material forecasting and delivery schedules.
• Participate in make/buy processes, long-term capacity and resource planning, product phase-in/phase-out, manufacturing ramp-up, end-of-life management, and product-line management.
• Lead affordability, cost savings, and process improvement strategies.
• Analyze purchase material supply and demand positions using MRP tools; monitor inventory levels based on BOM requirements.
• Create or reduce supply requirements based on inventory adjustments; receive and review requirements for non-standard parts.
• Analyze lead times, identify critical path procurements, and support manufacturing production lines with planned and unplanned requirements.
• Collaborate cross-functionally with supplier quality, engineering, quality, production, and other support functions.
• Prioritize and communicate impacts of current and potential material shortages.

Skills & Qualifications

• 4 years of experience with a high school diploma, or a bachelor's degree from an accredited institution in supply chain, procurement, logistics, or a related field.
• Active DOD Secret Clearance with investigation completed in the last 5 years, with ability to obtain a Program Special Access.
• Experience in supply chain, procurement, logistics, or a related field; MES Program experience preferred.
• Experience in aerospace manufacturing; working knowledge of production planning processes and Total Quality Management, Procurement, and/or Supplier Quality Assurance.
• Experience with ERP systems, specifically SAP desired.
• Proficient in Microsoft Office Suite with emphasis on Excel and PowerPoint.
• Excellent oral and written communication skills; strong organizational skills and ability to multitask; self-motivated, able to work independently and as a team member; able to perform 50% desk work and 50% production floor duties, lifting up to 25 pounds.

Sitting at the intersection of procurement operations and vendor governance, the Supply Chain Associate supports non-project procurement transactions, scope template development, and supplier sourcing and negotiation within the UAE and Middle East region. Operating across finance, legal, ERP systems, and internal departments, this associate enables compliance, cost savings, and quality delivery outcomes for residential development projects under Teyaseer standards.

Duties

• Assist in all non-project procurement transactions in collaboration with the line manager.
• Assist in developing procurement-related scope templates for consultants and contractors and associated documentation to ensure compliance with laws, regulations, policies, procedures, market requirements, and lessons learned.
• Communicate oral and written resolution of issues effectively with all internal and external partners; apply established procedures, policies, and standards with little or no supervisory guidance.
• Proactively identify opportunities for sourcing and cost savings; observe and apply corrective actions on procurement processes to enhance performance.
• Ensure all vendors provide cost-effective value-added services by periodically reviewing and evaluating all contracts; identify saving and synergy strategies against approved budgets and transactions.
• Assist in sourcing competitive suppliers per Teyaseer standards; negotiate with vendors to obtain the best techno-commercial values; ensure all products and services are delivered on time and within specifications.
• Facilitate procurement and liaise between external vendors and internal departments; observe cross-functional responsibilities with finance, ERP systems, legal review, and audit recommendations.
• Assist in vendor management, performance reviews, and the development, implementation, and maintenance of procurement policies.

Requirements

• Bachelor's or Master's degree in Engineering, Procurement, or Operations Management.
• CIPS certification preferred; UAE National preferred.
• Minimum 4 years of experience in Procurement, Supply Chain, or Vendor Management within the UAE or Middle East region.
• Good knowledge and experience working with local design consultants and contractors; good understanding of the design-and-build journey for residential projects.
• Well-versed in regulatory design and construction guidelines, vendor management best practices, quality assurance processes, and vendor pre-qualification best practices specific to the housing sector.
• Must be able to read, write, and speak Arabic.

Embedded within a perioperative services environment, the Supply Chain Associate maintains inventory and equipment databases, serves as the Optiflex and EPIC subject matter expert, and supports the full cycle of goods evaluation, procurement, and audit. Working closely with internal and external customers, clinical staff, and cross-functional teams, this associate enables accurate supply utilization, data integrity, and savings implementation across the organization.

Core Functions

• Evaluate, procure, audit, and coordinate the delivery of goods and services.
• Assist with inventory management and maintain the inventory and equipment database.
• Assist with financial analysis of supplier contracts and proposals.
• Research, prepare, review, and analyze documents such as reports, applications, and records applicable to specialized subject areas.
• Analyze data at the department or organizational level to identify supply utilization and management opportunities and facilitate savings implementation.
• Interact with internal and external customers and answer questions regarding PeopleSoft or Optiflex issues; reconcile discrepancies and address customer concerns.
• Perform user testing related to all updates and corrections to inventory software; serve as PeopleSoft, Optiflex, and EPIC subject matter expert and prioritize and delegate necessary data updates.
• Audit inputted data, query and analyze program data, and identify needs to develop application materials, course materials, and technical manuals.
• May provide administrative supervision of staff, train new and existing team members, and perform other projects and tasks as assigned.

Qualifications & Experience

• Knowledge of major functional processes and operating requirements with the ability to apply them across diverse situations.
• Knowledge of business process improvement tools and techniques with the ability to monitor, update, or enhance existing processes.
• Knowledge of organizational strategies and operations for promoting and publicizing products and services; ability to contribute to operational, tactical, and strategic planning in support of the overall business plan.
• Ability to leverage existing resources, demonstrate ethical behavior, and meet or exceed customer service expectations.
• Ability to work constructively with diverse individuals and groups while appreciating unique contributions from varied backgrounds.
• Ability to establish and maintain positive and productive working relationships within and outside of own area.
• Ability to interpret and explain results of data-gathering initiatives and contribute to short-term operational plans.

A key member of the logistics operations team, the Supply Chain Associate coordinates daily outbound shipments with 3PL warehouse staff and carriers, manages transfer documentation, and serves as the primary contact for shipment status across customers and internal teams. Collaborating across scheduling, inventory, and management functions, this associate sustains on-time delivery performance and accurate inventory reporting for the business.

Functions

• Coordinate daily with the 3PL warehouse team and truckers to ensure all shipments are picked, loaded, and shipped to customers and vendors.
• Schedule all outbound shipments based on requested delivery dates; arrange inbound carriers per the daily schedule and pick up empties.
• Confirm transfer orders, goods issues, bills of lading, and packing slips for carriers.
• Provide shipment status, delays, and updates to customers and internal teams; coordinate delivery dates and provide proof of delivery to customers.
• Create daily outbound reports and communicate inventory discrepancies to management.
• Perform other duties and responsibilities as assigned by management.

Experience & Qualifications

• College diploma or equivalent experience in a related field.
• Minimum 1 to 2 years of experience in a related field preferred.
• Proficient in Microsoft Office Suite; SAP knowledge preferred.
• Self-motivated, confident, energetic, and creative; superior customer relations and interpersonal skills; trustworthy, patient, and responsive.
• Able to adapt to changing business needs and work in a fast-paced environment.
• Accuracy, attention to detail, and strong follow-through across multiple concurrent projects; strong organizational and time management skills.
• Fluency in verbal and written English.
• Able to work primarily in a general office environment; willing to work day or night shifts, weekends, and extended hours as occasionally required; able to lift up to 15 lbs.

Consistent procurement execution across a globally distributed supplier base depends on the Supply Chain Associate, who sources and procures commodity goods, issues and manages purchase orders, and applies Lean Six Sigma tools to drive supplier quality and continuous improvement. Based within the Global Supply Chain team in Melbourne, Florida on a hybrid schedule, this associate supports DoD-compliant purchasing operations and ensures accurate receipt and payment processes across aerospace programs.

Accountabilities

• Source and procure goods and services of a commodity nature from multiple suppliers.
• Initiate Requests for Quotations and Proposals; receive and analyze proposed pricing from potential suppliers.
• Evaluate and monitor supplier quality, reliability, and ability to support delivery schedules in conjunction with the quality organization.
• Work with internal customers to ensure specifications are appropriate for required services or products.
• Identify opportunities to reduce cost, improve efficiency, and manage risk through targeted negotiations.
• Issue purchase orders and manage their performance, ensuring compliance with public law requirements, import/export regulations, and company policies.
• Employ sound business practices and assess supplier performance as part of follow-up activities.
• Ensure appropriate documentation is provided to logistics, transportation, and warehouse organizations for proper receipt recording.
• Review and approve supplier payments as needed.
• Utilize process tools such as Lean Six Sigma with suppliers to drive quality, efficiency, and continuous improvement.

Technical Qualifications

• Bachelor's degree, or a high school diploma/equivalent with at least 4 years of experience in supply chain, procurement, purchasing, or supplier management.
• Ability to obtain and maintain a DoD Secret level clearance.
• Supply chain or procurement experience; FAR/DFAR or government contracts experience.
• Aerospace industry experience.
• Experience using SAP or similar ERP systems; proficient in Microsoft Office products including Word, PowerPoint, and Excel.
• Strong communication skills; detail-oriented with solid organizational abilities.

As the Supply Chain Associate, this role coordinates domestic and international freight transactions, manages import and export documentation, and oversees multi-warehouse inventory tracking for a New York City-based operations team reporting to the Director of Operations. The team relies on this work to maintain vendor relationships, support on-time production order shipments, and deliver accurate purchasing and order status information to sales and customers across the U.S.

Activities

• Schedule and coordinate both domestic and international freight transactions; manage tasks and documentation related to import, export, and domestic logistics.
• Maintain shipping records and provide tracking or shipping history information to customers and the sales team upon request.
• Assist in tracking, maintaining, and updating inventory at multiple warehouses; ensure compliance with shipping specifications, customer routing guides, and vendor manuals.
• Monitor and track production orders, receive ETAs, and ensure on-time shipment.
• Review and analyze vendors, suppliers, supply options, and pricing; maintain records of purchases and pricing data.
• Assist in creating and maintaining strong relationships with vendors and suppliers; create and issue vendor purchase orders through the ERP system.
• Assist the sales team with order status inquiries and special customer needs.

Position Requirements

• 3 to 6 years of experience in a similar role, ideally in manufacturing, shipping, and procurement.
• Highly proficient in Excel.
• Exceptional customer service skills with transparent and effective interpersonal, verbal, and written communication.
• Versatile, embraces change, grasps new concepts quickly, and is highly organized.
• Strong project management skills with the ability to track multiple follow-up items persistently.
• Ability to multitask and prioritize workload in a fast-paced environment with a no-task-is-too-small attitude.

Supply Chain Associate delivers value stream mapping, material flow setup, and process improvement support across medium to large scale projects, with a primary focus on learning the complete end-to-end supply chain system and applying basic lean principles. Success in the position means building strong cross-organizational relationships, sharing best practices, and enabling common supply chain processes that scale across the business and its supplier network.

Operational Focus

• Participate in the creation of value stream and process maps, process improvement initiatives, and problem solving.
• Coordinate and set up material flow within the value stream, including kanban racks, tugger routes, and flow racks.
• Assist with kaizen events and value stream mapping sessions.
• Assist in designing and procuring material storage systems, material handling equipment, and computer hardware on medium to large scale projects.
• Arrange, lay out, and label material storage systems, material handling equipment, and computer hardware.
• Build reciprocal working relationships with people across the organization and with suppliers.
• Communicate new ideas, project status, and results to the project team.
• Share best practices and lessons learned to develop common supply chain processes.

Knowledge Skills & Abilities

• 4-year degree in supply chain, business, engineering, or a related field preferred, or equivalent work experience.
• 1 to 3 years of experience in supply chain, IT, operations, or manufacturing/industrial engineering preferred.
• Basic knowledge of lean manufacturing processes including pull systems, kanban systems, PDCA thinking, and value stream mapping.
• Strong problem-solving, analytical, and change management skills; excellent listening, oral, and written communication skills; effectively collaborates and accepts direction from others.
• Ability to travel if required.

The Supply Chain Associate produces purchase orders, tracks shipments, and maintains open order accuracy in support of satellite manufacturing contracts, working directly with Engineering, Finance, and external vendors to procure components and resolve invoice and receipt issues. Collaborating across internal teams and a rapidly growing supplier network, this associate advances procurement operations and contributes to the on-time delivery of hardware required to build and launch satellites.

Key Deliverables

• Support the Supply Chain team on day-to-day activities including generating purchase orders, tracking shipments, and reporting shipment status.
• Support Engineering with procuring components used to build satellites.
• Communicate with vendors for product information; help with shipping and receiving of parts.
• Work with the Finance team to monitor spending on purchases and resolve invoice and credit processing issues.
• Manage accuracy of open purchase orders and ensure suppliers confirm all orders and provide committed ship dates.
• Work on material receipt issues and resolve accordingly; maintain relevant purchasing data in systems.
• Assist in recruiting, interviewing, and hiring additional teammates.

Professional Experience

• Bachelor's degree in engineering, business, communications, or a similar discipline, or comparable experience.
• 1 to 2 years of work experience in a high-paced setting.
• Experience with hardware manufacturing a plus.
• Experience with enterprise resource planning and inventory or asset management systems a plus.
• Adaptable and quick-moving with a desire to learn.
• Incredibly detail-oriented, hyper-organized, and able to communicate effectively across internal teams and external vendors.
• US Citizenship or Green Card required due to US export regulations.

Embedded within a wider operations function, the Supply Chain Associate supports S&OP metric preparation, SAP demand forecast visibility, and sample supply coordination across medical device, pharmaceutical, or FMCG product lines. Working closely with the Finance manager, key customer contacts, and operational teams, this associate develops accurate stock reporting and timely mailbox management to sustain supply chain continuity.

Areas of Ownership

• Assist the Senior Supply Chain Associate by calculating metrics and preparing S&OP presentations; ensure accurate stock management.
• Ensure demand forecasts are always visible in SAP.
• Provide strong communication with key customer contacts and ensure compliance with policy reviews.
• Liaise with wider Operations teams to effectively supply samples.
• Run obsolete reports and recommend provisions to the Finance manager.
• Actively manage the shared Supply Chain mailbox to ensure timely responses.

Education & Experience

• High School or Secondary Diploma.
• 2 or more years of supply chain experience.
• Experience in Medical Device, Pharmaceutical, or FMCG preferred but not essential.
• Experience with data analysis, reporting preparation, and internal systems.
• Microsoft Office Suite proficiency required.
• Strong analytical skills; strong time management, planning, execution, and detail and solution orientation; ability to work autonomously and collaboratively with wider operational teams.

Reporting to cross-functional leadership across concierge, operations, and technology, the Supply Chain Associate refines end-to-end order fulfillment operations for a luxury e-commerce marketplace, managing shipping quotes, carrier coordination, and SLA compliance across domestic and international service levels. Partnering with Marketplace Concierge, Account Management, and third-party logistics vendors, this associate resolves high-priority fulfillment issues and executes supply chain improvement projects that elevate the post-purchase client experience.

Role Responsibilities

• Manage the order fulfillment process end to end, ensuring delivery commitments are met domestically and internationally at every service level.
• Continuously monitor for bottlenecks, close outstanding orders and issues, and resolve high-priority matters including delays, claims, returns, damages, and customer disputes.
• Ensure understanding and adherence to local and international duties, taxes, customs regulations, and corporate governance, risk, and compliance parameters.
• Work closely with Marketplace Concierge and Account Management teams to ensure buyers and sellers receive timely notifications and proactively resolve potential shipment delays or issues.
• Coordinate and generate shipping quotes and labels; coordinate collection and delivery of luxury objects with the inbound and outbound shipping team, carrier network, and seller community.
• Establish and maintain relationships with logistics partners and third-party vendors, ensuring compliance with quality standards.
• Work across concierge, operations, sourcing, technology, production, and external partners to resolve issues, optimize client experience, and improve delivery offerings.
• Organize and maintain detailed records of internal processes and procedures.
• Develop and execute supply chain projects to improve efficiency and workflow operations; measure performance by collecting and analyzing KPI data.
• Focus on continuous improvement, removing bottlenecks and dependencies to ensure SLAs are met professionally and on time.

Background & Experience

• Bachelor's or advanced degree in a related field preferred.
• Experience with workflow and order management tools, Excel, and SAP preferred.
• Strong verbal and written communication skills with a strong analytical mindset; excellent organizational skills.
• Highest standard of confidentiality, discretion, and work ethic; self-driven and results-driven.
• Ability to troubleshoot and solve problems regularly; positive interpersonal manner and strong team player.
• Detail-oriented, very organized, proactive, and consistent in client engagement; entrepreneurial and thriving in fast-paced environments.
• Demonstrates grit, a growth mindset, and resourcefulness in finding creative solutions; willing to go the extra mile.

Sitting at the intersection of supply chain operations and data governance, the Supply Chain Associate prepares statistical reporting, supports SOX compliance testing, and maintains process and system documentation across multiple business areas and systems. Operating across Supply Chain, IT, Finance, and internal customer teams, this associate standardizes process design and delivers training that enables accurate, compliant supply chain performance at the organizational level.

Job Functions

• Support in-depth research on complex audit questions, software system problems, and transactional issues within overall processes; maintain data management needs and activities with direction.
• Provide customer service support as a technical and informational resource to resolve questions and issues.
• Utilize report writing tools to create insightful reporting from various data sources to monitor supply chain KPIs and exceptions; perform statistical and trend analysis to identify and communicate trends, root causes, and performance.
• Participate in the development of process and system user documentation; support training on departmental systems and processes.
• Review data quality issues and coordinate solutions with relevant data owners; assist with ad hoc data maintenance and analysis tasks.
• Develop project management skills to lead process improvement projects; participate in developing and implementing project plans and communicating project milestones, obstacles, and progress.
• Support independent reviews of processes, policies, and contract quality; participate in SOX assessment tests, audit and correct errors, and support compliance with corporate and regulatory requirements including sales tax, SOX, IRS, and FERC.

Minimum Qualifications

• Bachelor's degree in Supply Chain Management, Business, or a related technical or analytical field, or 6 years of equivalent experience.
• Experience with Supply Chain systems; project management skills.
• Understanding of master data management principles and governance tools; ability to retain and apply essential data governance practices.
• Demonstrated intermediate to advanced experience with MS Excel, Access, and Word; familiarity with SAP reporting and Business Objects; strong data entry and computer skills.
• Excellent customer and communication skills; approachable, flexible, customer-focused, self-motivated, results-oriented, and team-oriented.
• Strong attention to detail and self-starter mindset; learns new tasks, tools, systems, and processes quickly.

A key member of Vroom's Advanced Supply Chain Analytics department, the Supply Chain Associate assists cross-functional teams in resolving complex supply chain challenges through data mining, SQL-based analysis, and collaborative improvement initiatives spanning logistics, pricing, and marketing strategy. Collaborating across senior leadership, data analysts, and business units, this associate develops analytical solutions that directly support Vroom's transformational goals and inventory management outcomes.

What You'll Do

• Assist teams in tackling complex issues through analysis, reporting, data mining, and other analytical methods under the Advanced Supply Chain Analytics umbrella.
• Exercise sound judgment in determining appropriate actions for assigned tasks while adhering to data-driven thinking and team practices.
• Collaborate on improvement initiatives across recon cost reduction, last-mile and line-haul logistics, pricing engine optimization, marketing strategy, and sales process improvements.
• Ensure all reporting and analytical responsibilities are completed competently and on time; continually seek opportunities to learn new and hone existing technical skills.
• Operate in collaboration with and under mentorship of senior leadership and data analysts.

Required Qualifications

• 1 or more years of experience with a bachelor's degree in an applicable area; recent graduates welcome.
• Experience with SQL, Python, Looker, Tableau, or other relational database and programming tools.
• Strong analytical ability with an unquenchable intellectual curiosity for uncovering the underlying story within data.
• Excellent oral and written communication skills with a leadership presence; ability to distill and communicate complex data-driven findings clearly to diverse audiences.
• Balanced combination of EQ and IQ; service-oriented mindset with the ability to create order from ambiguity and work cross-functionally.

Accurate receiving, distribution, and inventory control across Mayo Clinic's facilities depends on the Supply Chain Associate, who manages high-volume incoming requests, resolves invoice and receipt discrepancies, and coordinates the distribution of medical products including controlled substances and hazardous materials. Serving as a point of contact for SCM areas and staff at all levels, this associate sustains data integrity, regulatory compliance, and continuous improvement across logistics and warehousing operations.

Day-to-Day Responsibilities

• Coordinate accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of materials with attention to safety, security, and productivity standards.
• Handle high volumes of incoming requests via phone, mail, and fax from all levels of Mayo Clinic staff; provide a point of contact from SCM areas to resolve inquiries and problems.
• Interact with suppliers regarding expediting, returns, and resolving invoice and receipt problems.
• Utilize appropriate sources of information to research and resolve problem transactions related to Invoices Not Received and Received Not Invoiced, including aged items, proof of delivery, shipping mode identification, and returns.
• Assist with distribution of medical products and services including controlled substances and hazardous materials.
• Utilize reports to ensure data integrity in transactions including special handling, expediting, critical orders, and routine fulfillment.
• Identify possible trends causing processing delays and collaborate with affected individuals to implement long-term solutions.
• Sustain compliance with a broad range of policies and governmental regulations; assist with projects as directed by SCM leadership.

Qualifications & Experience

• High school diploma or GED with 3 years of supply chain or business-related experience, or an associate's degree with 1 year of equivalent experience.
• Basic understanding of accounting principles.
• Strong personal computer skills; must be adaptable and able to handle and prioritize multiple tasks simultaneously.
• Excellent verbal and written communication skills; strong problem-solving, teaming, and time management skills.
• Ability to work in a team-oriented, ever-changing environment; serves as a resource on department and institutional initiatives and assists with SCM continuous improvement initiatives.
• Driver's license required for applicable roles.

Reporting to cross-functional leadership across Supply Chain, Finance, IT, and Audit, the Supply Chain Associate oversees daily NNA KPI report execution, Customer Master Data entry across Oracle and QAD systems, and data governance policy implementation to maintain business continuity. Partnering with data owners and analysts enterprise-wide, this associate ensures completeness, accuracy, and reliability of supply chain data assets that inform decisions at all organizational levels.

Scope of Work

• Execute, publish, and deliver daily NNA Supply Chain KPI reports.
• Conduct data extraction, collection, and analysis to consolidate information from multiple systems; meet specific reporting timelines.
• Proactively pursue opportunities to improve data collection processes and apply technology solutions to automate manual processes.
• Respond to requests for data, information, or new reports for both routine and ad hoc analysis; seek and react to feedback from users of supply chain reports and datasets.
• Collaborate with data owners and analysts across the enterprise to modify or implement new repeatable and reliable business processes.
• Fix, clean, and update data initially and on an ongoing basis to maintain data quality and understanding.
• Manage entry and changes of all Customer Master Data into Oracle, QAD, Movex, PRMS, and Concast systems; curate and maintain business rules and work instructions for each system.
• Ensure data completeness, quality, and accuracy before and after entry; identify any changes needed for master data including forms, processes, data quality reports, and business rules.
• Supervise all data governance aspects and implement rules and policies to maintain data accuracy and consistency.

Skills & Qualifications

• Bachelor's degree with a minimum of 3 years of business work experience.
• Master Data experience in one or more data domains such as Product, Customer, Client, Provider, or Vendor.
• Knowledge of ERP systems including SAP, Oracle, QAD, Movex, or PRMS; understanding of data concepts, tools, and data quality issues.
• Power BI experience preferred; strong analytical and Excel skills with the ability to manipulate, cleanse, and analyze large data sets; ability to learn new tools as needed.
• Superb verbal and written communication skills; able to work independently and escalate accordingly; high attention to detail, as reports are visible and used by all levels of the organization.

Supply Chain Associate manages ocean carrier relationships, booking escalations, and transit time consistency across CastleGate warehouses and ports as part of a proprietary furniture supply chain network continuing to scale. The work directly supports cross-functional teams in carrier performance, operations, and business development by identifying operational trends, building reporting frameworks, and developing tools that reduce spend and enable reliable supplier communications.

Work Activitie

• Coordinate across carriers, ports, and CastleGate warehouses to ensure consistent transit times and reduce spend.
• Manage ocean carrier escalations and work to resolve booking and space allocation issues.
• Identify operational trends to drive process improvement initiatives.
• Work with CastleGate Operations, Account Managers, Carrier Performance, and other teams to ensure supplier communications are consistent and initiatives are properly prioritized.
• Maintain open communication with business partners to ensure problems follow the proper escalation path.
• Identify and develop business tools with engineering, operations, and business development teams to support scale-up.
• Identify key performance indicators and lay out processes for regular and accurate reporting.

Requirements

• Bachelor's degree with a focus on Supply Chain preferred.
• Strong analytical experience with comfort working with large data sets to identify trends and actionable takeaways.
• Experience working in a matrix environment and managing cross-functional projects.
• Experience leading process improvement initiatives by collaborating with multiple stakeholders and building tools and visibility solutions.
• Experience in negotiations or sales processes with external suppliers or vendors strongly preferred.
• Excellent written and verbal communication skills; confident, assertive, and able to influence agent partners.
• Entrepreneurial spirit and self-starter able to work independently in a fast-moving environment with ambiguity.
• Willingness to travel for international collaboration.

The Supply Chain Associate coordinates inventory management, order fulfillment, and procurement functions in support of business-to-business customer partnerships, making deliveries via company vehicle and participating in Lean optimization projects that grow the value of inventory management solutions. Collaborating with customers and internal resources, this associate creates measurable impact on partnership development and supply chain service delivery for existing and prospective accounts.

Performance Expectations

• Support business-to-business sales and customer service activities.
• Manage inventory, place and fulfill orders, and coordinate receiving and shipping of inventory.
• Administer procurement functions including estimating and quoting prices and sourcing products.
• Make deliveries using a company vehicle to fulfill inventory at customer sites.
• Coordinate resources to respond to customer supply chain needs.
• Participate in continuous improvement projects and Lean optimizations.

Education & Experience

• Pursuing or holding a degree in Business, Supply Chain, Operations, Management, Marketing, Sales, or a related field, or have customer service or industry-related work experience.
• Proficient computer skills.
• Excellent written and oral communication skills; highly motivated, self-directed, and customer service oriented; demonstrates core values of ambition, innovation, integrity, and teamwork.
• Strong organization, planning, prioritization, problem-solving, deductive reasoning, and decision-making skills; strong math aptitude, attention to detail, and sense of urgency.
• Must be 18 years of age or older; possess a current valid driver's license with a clean driving record
• Able to lift, slide, carry, and lower packages typically weighing 25–50 lbs and up to 75 lbs; must pass required drug screen where applicable.

Embedded within a cross-functional supply chain team, the Supply Chain Associate executes stock equation management, SKU-level safety stock planning, and launch coordination across multiple métiers for the brand they manage. Working closely with cross-functional project teams and leadership, this associate produces best-in-class stock modules and maintains the SKU catalogue to optimize service levels and inventory performance.

Core Responsibilities

• Support leadership across the organization to optimize service level and inventory.
• Manage the stock equation including production plan and inventory, and ensure quality of demand for the brand managed.
• Coordinate launches to optimize service level and inventory.
• Manage launch and basic safety stock at the SKU level for multiple métiers.
• Influence decision-making in performance improvement and resolve obstacles.
• Participate in cross-functional project teams and develop best-in-class stock equation modules; maintain and update the SKU catalogue.

Required Qualifications

• Bachelor's degree received within the last 12 months, or Master's degree received within the last 12 months with no education gap greater than 5 months; degree in Supply Chain, Mathematics, Statistics, Operations Research, or a quantitative business discipline preferred.
• 0 to 2 years of supply chain experience.
• Strong analytical skills for data interpretation and problem-solving.
• Strong Microsoft Office skills especially Excel and PowerPoint.
• Excellent communication skills with the ability to work effectively in team structures; ability to produce quality materials within tight timeframes and prioritize tasks in a fast-paced environment.
• Strong organizational skills and excellent attention to detail.

Reporting to supply chain and warehouse leadership, the Supply Chain Associate executes GMP documentation, coordinates supply material accuracy and disposition, and supports Oracle procurement system receipts within a biopharmaceutical environment offering direct project experience. Partnering with operations and IT teams, this associate contributes to Oracle Inventory Management System integration and user acceptance testing that enables compliant, auditable warehouse operations.

Key Responsibilities

• Coordinate the accuracy and disposition of supply material and medical samples.
• Create GMP documentation to support auditable records for material destruction.
• Create a BI project dashboard to reflect project status and freezer capacity for management updates.
• Assist with non-GMP and GMP receipts in the Oracle procurement system.
• Participate in Oracle Inventory Management System integration and user acceptance testing in the DEV environment, dependent on timeline.

Qualifications & Experience

• High school diploma with experience in life science related warehouse or shipping operations.
• Experience with cGMP.
• Microsoft Excel experience preferred.
• Strong attention to detail, organization, and accuracy; strong written and verbal communication skills.
• Comfortable communicating with management; enthusiastic about agility, flexibility, and collaboration in a team-driven mindset.
• Ability to maintain confidential information; able to lift up to 40 lbs unassisted.