Published: Nov 12, 2025 - The Senior Information Technology (IT) Manager oversees the design, implementation, and management of complex network and cloud infrastructures to ensure scalability, security, and efficiency. This role leads cross-functional projects, develops technical solutions, and maintains diverse IT systems across multiple platforms. The senior manager also emphasizes system analytics, continuous improvement, and fostering a collaborative, high-performance culture.

Tips for Senior IT Manager Skills and Responsibilities on a Resume
1. Senior IT Manager, Horizon Data Systems, Raleigh, NC
Job Summary:
- Deliver large, highly complex company-wide or interdepartmental projects or programs having strategic business importance
- Acts as a strategic partner with the Executive Management team for the assigned business area(s)
- Works cross-functionally across multiple disciplines to drive performance achievement
- Create and help implement the strategy of GEON’s information technology operations to include the network, the enterprise computing environment, the enterprise systems, the service desk and the information security function, globally
- Responsible for developing innovative short and long-term plans to ensure the integrity and performance of GEON’s enterprise systems
- Provides technical leadership in the design, planning, operation, architecting, maintenance and advanced troubleshooting of the global infrastructure
- Proactively suggests and promotes technology and processes that have a positive return on investment and deliver value to internal and external customers
- Supports IT asset management, global lease management, capital expenditures, and depreciation within the confines of the TSA
- Ensures that the security and efficiency of GEON’s technical enterprise are maintained and continually improved
- Proactively researches and champions ways to improve the efficiency of the global network, thus increasing productivity and ease of use for internal customers
- Set the service level agreements and manage relations to ensure they are being met or exceeded
- Actively manages relationships with all pertinent vendors
Skills on Resume:
- Strategic Planning (Soft Skills)
- Project Management (Soft Skills)
- Technical Leadership (Hard Skills)
- Infrastructure Design (Hard Skills)
- System Optimization (Hard Skills)
- Vendor Management (Soft Skills)
- Network Efficiency (Hard Skills)
- Performance Improvement (Soft Skills)
2. Senior IT Manager, ClearPath Consulting, Des Moines, IA
Job Summary:
- Responsible for the mid-term strategy, operation and development of business applications in the area of Manufacturing, Supply Chain Management, Corporate Functions (Finance, HR, Procurement, Legal, CSR, etc.) and other Business Platforms (BPM, Workflow, etc.)
- Lead consulting services in ICT planning for business departments with knowledge of tech/digital trends and business understanding
- Manage the expectations and relationship with stakeholders in the business departments and leaders in other ICT domains and regions
- Manage the team members' work objectives and outputs
- Provide information on the performance of team members to regional ICT heads who are responsible for personnel evaluation
- Coordinate and optimize resources of the domain to manage team performance and issues
- Plan application and research trend and advanced case study (Collaboration with business side)
- Implement application (Project management, Design and Development Management, Quality Assurance and Testing, Deployment Transition and Change Management)
- Maintain and operate the application (Outsource and monitor/improve vendor performance)
Skills on Resume:
- Business Strategy (Soft Skills)
- Stakeholder Management (Soft Skills)
- Team Leadership (Soft Skills)
- ICT Consulting (Hard Skills)
- Project Management (Hard Skills)
- Application Development (Hard Skills)
- Quality Assurance (Hard Skills)
- Vendor Management (Soft Skills)
3. Senior IT Manager, SilverPeak Financial Services, Tulsa, OK
Job Summary:
- Responsible for the administration and maintenance of the network and system environment
- Installation and maintenance of the hardware and software infrastructure (Active Directory, Windows 10, VPN, etc.)
- Participation in internal projects for the further development of existing software solutions and IT infrastructure
- Administration and ongoing maintenance of the inventory list
- Communication with stakeholders to identify what they want a system to accomplish
- Error analysis and rectification as well as processing of 2nd and 3rd level support
- Manage IT projects in an international environment
- Maintenance and expansion of system documentation and monitoring
- Collaborating with business partners to develop change-management plans that include strategy, communications, leadership coaching, and training procedures
- Envisioning, advocating for, and driving best practices that align all resources to meet and exceed stated shared objectives
- Measuring the departments' workloads and productivity to create an employment strategy to meet those needs
- Researching and highlighting industry trends that need to be assessed and implemented
- Serving as an internal consultant for senior leadership within Great West and Old Republic Insurance Group
- Overseeing 400+ vendor relationships, inventory for 6 companies and the support of approximately 2500 end users
Skills on Resume:
- Network Administration (Hard Skills)
- System Maintenance (Hard Skills)
- Hardware Installation (Hard Skills)
- Error Resolution (Hard Skills)
- Project Management (Soft Skills)
- Stakeholder Communication (Soft Skills)
- Change Management (Soft Skills)
- Vendor Coordination (Soft Skills)
4. Senior IT Manager, IronBridge Manufacturing, Fort Wayne, IN
Job Summary:
- Working with business stakeholders to identify business capabilities to address gaps and inefficiencies within existing technologies and produce a roadmap for technology-enabled change which is aligned to the IT Digital strategy
- Acting as an IT Digital advisor to the business to manage change requests/expectations promptly
- Reviewing and analysing the portfolio of change projects and initiatives in line with business priorities and agreed strategic goals
- Developing business cases, with support from the Product Owners, for new IT change initiatives
- Establishing the contribution that technology can make to business objectives
- Inputting into business strategy, and drawing up requirements specifications with business stakeholders
- Conducting feasibility studies, producing high-level and detailed business models and budget proposals
- Owning and maintaining excellent working relationships with senior business and IT stakeholders
- Acting as a champion for IT Digital to the business as well as a champion for the business to IT Digital
- Providing strategic advice and guidance to the business on IT Digital matters
Skills on Resume:
- Business Analysis (Hard Skills)
- Digital Strategy (Hard Skills)
- Change Management (Soft Skills)
- Stakeholder Engagement (Soft Skills)
- Business Modeling (Hard Skills)
- Strategic Planning (Soft Skills)
- Feasibility Study (Hard Skills)
- Relationship Management (Soft Skills)
5. Senior IT Manager, BlueWave Logistics, Mobile, AL
Job Summary:
- Balance and manage technical and business needs to ensure consistent delivery of quality products and services
- Oversee large, complex, interdependent initiatives where analysis of situations or data requires an in-depth evaluation of variable factors and proactive risk management
- Collaborate with the Department Manager and the department leadership team to identify and plan for resources to accomplish long-term goals
- Interpret and administer company policies that directly affect subordinates
- Identify, develop, and implement policies, standards, and procedures that support team activities associated with a specific area of expertise or responsibility
- Lead individuals in adhering to and supporting team procedures
- Communicate a clear, concise, strategic vision and direction of the company
- Prepare and deliver informal and formal presentations to own team, department, other IT teams, business partners, and IT leadership
- Plan and manage project activities within a project plan and/or provide input into project activities within the project plan
- Employ an engaging and professional leadership approach built on collaboration, transformational leadership principles, and diversity and inclusivity
Skills on Resume:
- Risk Management (Hard Skills)
- Policy Development (Hard Skills)
- Project Planning (Hard Skills)
- Strategic Communication (Soft Skills)
- Team Leadership (Soft Skills)
- Resource Management (Soft Skills)
- Stakeholder Collaboration (Soft Skills)
- Performance Evaluation (Soft Skills)
6. Senior IT Manager, TechHaven Solutions, Boise, ID
Job Summary:
- Lead multiple teams comprised of various levels of resources including Project Managers, Business Analysts, Architects, Lead/Senior/Base-Level engineers and Test Engineers
- Motivate and guide employees to accomplish team and individual goals
- Execute tactical and strategic planning as well as appropriate escalation
- Assist in managing outside vendor relationships
- Ensure compliance and uphold the standards, processes, and procedures, including an understanding of IT security and compliance remediation activities
- Collaborate and partner with subordinates and/or functional peer groups (collaboration may involve presentation and exchange of information)
- Proactively seek training and developmental activities related to the industry and recommend for self and others
- Ensure high levels of external and internal customer service, technical expertise, productivity, efficiency and quality in staff performance
- Develop the team using experiences, at the same time, developing yourself by learning from the team's experiences
Skills on Resume:
- Team Leadership (Soft Skills)
- Strategic Planning (Soft Skills)
- Vendor Management (Soft Skills)
- Compliance Management (Hard Skills)
- Collaboration (Soft Skills)
- Performance Optimization (Soft Skills)
- Technical Expertise (Hard Skills)
- Staff Development (Soft Skills)
7. Senior IT Manager, Redwood Energy Group, Eugene, OR
Job Summary:
- Shape and lead a Data and Technology team focused on delivering a Customer 360 data product
- Provide leadership in the field of Data Operations and technology architecture to bear in service of building next-generation Customer product capabilities that drive business growth
- Inspire change through analytics innovation and thought leadership
- Anticipating and responding to rapidly changing industry trends
- Translating relevant insights into solutions that create new value
- Work closely with the Business Analytics leaders and Data Scientists to understand the needs of the business
- Clearly articulating the story of value created through customer data and analytics technology
- Design and build data capabilities that take advantage of advanced technology and architecture
- Deliver data-driven insights and solutions in support of Commercial Excellence, R&D and Supply Chain
- Forge trusted partnerships with external partners, other JJT Product Lines and complementary analytics practitioners
Skills on Resume:
- Data Leadership (Soft Skills)
- Technology Architecture (Hard Skills)
- Analytics Innovation (Hard Skills)
- Change Management (Soft Skills)
- Business Collaboration (Soft Skills)
- Data Strategy (Hard Skills)
- Insight Development (Hard Skills)
- Partnership Building (Soft Skills)
8. Senior IT Manager, HarborPoint Health Systems, Tampa, FL
Job Summary:
- Working closely with the BU leadership team, establish and maintain a 5-year IT plan and budget, which enables the BU Seeds business strategy
- Establish and implement a portfolio management (project governance) policy and processes
- Establish an IT leadership team and management system that focuses on delivering the Seeds business strategy and creating an agile and engaged IT delivery capability
- Establish robust IT delivery capabilities for all business functional areas, including Commercial, R&D, Production and Supply, Finance and other corporate functions
- Establish an IT capability and work closely with the digital Center of Excellence, providing business leadership to create a step change in the impact of data and analytics for the Seeds business
- Work closely with Corporate IT to enable scale and support for shared IT platforms and business capabilities
- Ensure optimal utilization of center-based and local IT resources
- Establish and lead an IT cultural change program which promotes focus on customers, agility, simplicity in methods, strong business engagement and business outcome-oriented thinking in IT
- Establish and lead annual or periodic processes for project portfolio, IT budgeting, business architecture, technology identification, technology sourcing, people and skills development and other IT support activities
- Track metrics and KPIs across portfolios to monitor key drivers such as investment, delivery status, risks, capacity and value realization
Skills on Resume:
- IT Strategy (Hard Skills)
- Portfolio Management (Hard Skills)
- Leadership Development (Soft Skills)
- Agile Delivery (Soft Skills)
- Business Alignment (Soft Skills)
- Data Analytics (Hard Skills)
- Resource Optimization (Soft Skills)
- Change Management (Soft Skills)
9. Senior IT Manager, Summit Ridge Analytics, Colorado Springs, CO
Job Summary:
- Develop and drive the strategic vision for the area
- Deep dive into the systems the teams administer and advise on configuration and functionality changes
- Collaborate cross-functionally to identify gaps and solutions
- Lead and contribute to large-scale and/or complex projects
- Create growth opportunities for the team through 1:1s, goal setting and feedback
- Establish a baseline level of knowledge in all areas the team supports
- Utilize data to implement and measure changes to the internal support strategy
- Grow the team both through mentoring and acting as a subject matter expert to a team of individual contributors
Skills on Resume:
- Strategic Vision (Soft Skills)
- System Configuration (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Project Leadership (Soft Skills)
- Team Development (Soft Skills)
- Data Analysis (Hard Skills)
- Mentoring (Soft Skills)
- Process Improvement (Hard Skills)
10. Senior IT Manager, Apex Infrastructure Group, Albuquerque, NM
Job Summary:
- Lead a high-performing team of diverse technologists to implement and operationalize new data management capabilities
- Turning an ocean full of data into assets that will allow us to better manage the digital, customer, and product experiences, providing value across all functional areas of the business
- Work with data owners and stewards to develop policies to ensure data changes and updates occur in a timely, coordinated, and controlled manner
- Success in this role is characterized by ongoing team development, continuous improvement, and providing clear communication to internal and external stakeholders
- Developing a deep understanding of the business objectives and building strong relationships will be essential to success in this role
- Identify and impart how having the right data, at the right time, to the right people enables data-driven decision making, improving agility and time to market for new capabilities
- Define the integration model of the IE front-end system with the BackOffice systems and lead and coordinate all related projects, from both technical and functional perspectives
- Ensure usability aspects (UX/UI) across systems
- Coordinate the Incident Resolution Team, as well as the support for all the systems under his/her responsibility
- Management and oversight of the portfolio of IT providers involved in the systems that support the areas under responsibility
Skills on Resume:
- Data Management (Hard Skills)
- Team Leadership (Soft Skills)
- Policy Development (Hard Skills)
- Continuous Improvement (Soft Skills)
- Stakeholder Communication (Soft Skills)
- System Integration (Hard Skills)
- UX Design (Hard Skills)
- Vendor Oversight (Soft Skills)
11. Senior IT Manager, OakStone Engineering, Lexington, KY
Job Summary:
- Maintains the organization’s effectiveness and efficiency by defining and delivering strategic plans for the company's business systems
- Collaborates with business owners and provides input to the Sr Director - Global Information Technology for the development of a strategic roadmap of business systems
- Coordinate review meetings with business owners to determine the future direction of business systems
- Effectively manage multiple projects with appropriate prioritization and resource management, while meeting timing and financial commitments
- Support information technology initiatives that impact the area of responsibility
- Ensure change control process adherence within business systems
- Conducts initial negotiations and reviews of new contracts/agreements
- Coordinates subsequent reviews with legal and procurement teams to ensure documentation requirements are met
- Design, develop and implement IT systems, policies and procedures
- Manage ERP systems including end-user security configuration, cloud connectivity, environment management, continuous upgrades, and audit reporting
Skills on Resume:
- Strategic Planning (Soft Skills)
- Business Collaboration (Soft Skills)
- Project Management (Hard Skills)
- Resource Management (Soft Skills)
- Change Control (Hard Skills)
- Contract Negotiation (Soft Skills)
- System Design (Hard Skills)
- ERP Management (Hard Skills)
12. Senior IT Manager, Pioneer BioTech Solutions, Madison, WI
Job Summary:
- Oversee the coordination of support requests and change management to ensure compliance with company policy and zero disruption to business operations
- Preparation of the annual budget for the area of responsibility
- Ensure timely ongoing support for business systems for all supported applications and processes to ensure end-user satisfaction
- Develop KPI’s to help manage the operations and identify areas of improvement within the company
- Manage IT staff by setting goals and objectives, and performing one-on-one reviews and annual performance evaluations
- Provide work direction, feedback, and training to employees in the performance of assigned responsibilities to ensure departmental objectives are met on time and on budget
- Effectively manage suppliers and managed service provider relationships to ensure contractual SLA’s are achieved and the lowest cost alternatives are in place
- Ensure staff acts as a liaison between business and technical resources
- Ensure standardization of ERP systems across the global organization
Skills on Resume:
- Change Management (Soft Skills)
- Budget Planning (Hard Skills)
- KPI Development (Hard Skills)
- Performance Evaluation (Soft Skills)
- Staff Training (Soft Skills)
- Supplier Management (Soft Skills)
- ERP Standardization (Hard Skills)
- Operational Support (Hard Skills)
13. Senior IT Manager, NorthGate Packaging, Topeka, KS
Job Summary:
- Lead an IT organization, including Application Support and Integration, Business Intelligence, and Infrastructure
- Manage complex system implementation and migration projects, including ERP and specialized software applications
- Responsible for requirements, solution design and technical project scope, in particular story generation, system use cases, design documents, coding and unit testing expectations as well as Non-Functional Requirements
- Manage vendor evaluation and selection process for software and services
- Develop technical and analytical skills and drive increasing applications knowledge within the team and lead efforts to develop department core competencies, execute cross-training, and implement a succession plan
- Drive significant impact by leading the team to deliver results predictably and at a high level of quality
- Set direction and guide technical strategy, ensuring that the team is delivering long-term value aligned with the System’s strategic direction and security parameters
- Manage and mentor a team of high-performing engineers
- Work closely with customers, stakeholders, cross-functional team members, and the team to build and ship meaningful products and infrastructure
- Apply advanced theory, technical principles, and expert judgment to address a broad range of difficult problems
- Lead the creation and optimization of department and cross-functional processes
- Step in to perform hands-on keyboard activities
Skills on Resume:
- IT Leadership (Soft Skills)
- System Implementation (Hard Skills)
- Solution Design (Hard Skills)
- Vendor Evaluation (Soft Skills)
- Technical Strategy (Hard Skills)
- Team Mentoring (Soft Skills)
- Process Optimization (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
14. Senior IT Manager, SierraVista Construction, Reno, NV
Job Summary:
- Overall accountability for IT support for business operations - distribution (warehousing and fulfilment), manufacturing, in addition to the support of non-ops teams’ hardware and systems
- Overall responsibility for key business systems including ERP, WMS, G Suite, Asana, Slack and many others
- Identify opportunities to streamline processes for the benefit of the business, and build a best-in-class team
- Monitor and manage service levels and performance standards for the team
- Responsible for the line management, coaching and development of the IT team
- Manage supplier contracts, conducting tender processes and negotiations
- Lead innovation and delivery of key projects/enhancements to business systems from the definition phase through to development, testing, implementation and support
- Develop and manage strong relationships with relevant vendors
- Ensure leading-edge system solutions and processes are developed and implemented to gain a competitive advantage
Skills on Resume:
- IT Operations (Hard Skills)
- Process Improvement (Soft Skills)
- Team Development (Soft Skills)
- Service Management (Hard Skills)
- Supplier Negotiation (Soft Skills)
- Project Delivery (Hard Skills)
- Vendor Relations (Soft Skills)
- System Innovation (Hard Skills)
15. Senior IT Manager, Riverbend Medical Group, Little Rock, AR
Job Summary:
- Developing commodity sourcing strategies (for IT Software and/or IT services) based on long-term business needs and deep industry knowledge
- Enabling additional top-line growth by shortening lead times/selecting the best quality solution
- Improving cash flow by vendor financing and payment conditions
- Ensure proper contracting for new and updated Group contracts
- Provide subject matter expertise in support of the Results Planning and Recognition activities
- Providing markets with all the information to implement Group strategies locally
- Support on Tendering and Supplier selection and Contracting and Implementation
- Support the contract management activities for the local spend
- Responsible for Supplier Relationship Management Strategy development, implementation
- Actively manage critical and strategic supplier relationships
- Support the Supplier Relationship Management activities for local suppliers
- Manages spend categories from a Total Cost of Ownership perspective
- Developing sourcing strategies for categories and by driving the competitive bidding process and supplier selection, contracting and implementation, and contract and supplier relationship management for global IT Software and IT Services spend
- Lead the contract management process for current and future contracts and support the contract management activities
- Lead effective supplier commercial relationship management for key suppliers and with key stakeholders and support the operational relationship management on an ongoing basis
Skills on Resume:
- Sourcing Strategy (Hard Skills)
- Contract Management (Hard Skills)
- Supplier Selection (Hard Skills)
- Relationship Management (Soft Skills)
- Cost Optimization (Hard Skills)
- Industry Expertise (Soft Skills)
- Tender Management (Hard Skills)
- Vendor Collaboration (Soft Skills)
16. Senior IT Manager, Greenfield Foods, Cedar Rapids, IA
Job Summary:
- Manage the implementation, integration, and maintenance of Eastridge IT across the company
- Lead a cross-functional team of system/IT engineers
- Improve efficiency and clear roadblocks for team members and support staff to achieve peak performance
- Manage current IT infrastructure and advise on strategic enhancements
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management
- Ensure business systems are fit for purpose and able to deliver business objectives
- Identify the need for upgrades, configurations, or new systems and report to upper management
- Help champion and lead complex technology projects across departments
- Build and maintain relationships across the company to enhance the reputation of the Eastridge IT Team
- Ensure data and reporting integrity across Eastridge systems which includes knowledge of data pipelines and data warehousing needs
- Understand the business goals and create, own, and maintain an IT vision and strategy
- Develop the IT strategy into a roadmap of budgeted and planned projects and initiatives
Skills on Resume:
- IT Integration (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
- Infrastructure Management (Hard Skills)
- Policy Development (Hard Skills)
- System Enhancement (Hard Skills)
- Project Leadership (Soft Skills)
- Data Integrity (Hard Skills)
- Strategic Vision (Soft Skills)
17. Senior IT Manager, Atlas Precision Tools, Chattanooga, TN
Job Summary:
- Maintain a culture aligned with providing an outstanding experience for employees
- Play a key role in advancing corporate technology programs
- Maintain oversight of compliance and audit requirements and familiarity with relevant standards
- Develop technical roadmaps and budget forecasts aligned with strategic priorities
- Oversee the lifecycle of critical projects and business processes
- Drive continuous improvement of technology and processes
- Establish relationships with peers in leadership to understand business needs and emerging opportunities
- Identify and manage key strategic service providers and suppliers
- Provide oversight for contract renewals and negotiations
Skills on Resume:
- Employee Experience (Soft Skills)
- Compliance Oversight (Hard Skills)
- Technical Roadmapping (Hard Skills)
- Project Management (Hard Skills)
- Process Improvement (Soft Skills)
- Leadership Collaboration (Soft Skills)
- Supplier Management (Soft Skills)
- Contract Negotiation (Soft Skills)
18. Senior IT Manager, Westlake Marine Systems, Rochester, NY
Job Summary:
- Manage day-to-day Corp IT Operations
- Work with the Agency to troubleshoot and deliver excellent end-user support in an all macOS (OS X) environment
- Manage Support and Automation Applications in a macOS, including but not limited to Munki, JAMF (or other MDM), Anti-Virus, and Backup Configurations
- Monitor and maintain the Corp IT ticketing queue in Jira Service Desk
- Provision and maintain local and SaaS-based user accounts including Google G Suite, Slack, Zoom, Box, Microsoft 365, and Adobe Creative Cloud
- Troubleshoot network, VPN, and connectivity issues
- Assist in conference room A/V setup, architecture, and support
- Purchasing and management of IT inventory and fixed asset tracking
- Accommodate move requests, small and large
- Remediate basic printer consumables and jams
- Help shape and enforce basic IT SOPs and Security Policies
- Monitor and respond to Infrastructure Alerts
- Handle yearly budgetary activities and monthly allocations to adhere to the said budget
- Collaboratively work with IT Vendors to develop a robust support program
Skills on Resume:
- IT Operations (Hard Skills)
- End-User Support (Soft Skills)
- System Administration (Hard Skills)
- Network Troubleshooting (Hard Skills)
- Inventory Management (Hard Skills)
- Security Policy (Hard Skills)
- Vendor Collaboration (Soft Skills)
- Budget Management (Hard Skills)
19. Senior IT Manager, Granite Hill Mining, Billings, MT
Job Summary:
- Help guide IT strategy, architecture and operational priorities across Druva’s offices internationally
- Mentor, lead and coach existing and new team members
- Own the onboarding and offboarding process, and coordinate with the HR team
- Create annual budgets and manage team spending accordingly
- Oversee the maintenance and operation of Zoom conference rooms globally
- Meet with other teams, build relationships, understand workflows and pain points, and offer solutions with new or existing tools
- Provide technical guidance on policies and standards for SSO, MDM and other company-wide IT services
- Coordinate and collaborate with legal, privacy and compliance teams to evaluate new and existing services for security and duplicate functionality
- Dream up new ways to make things awesome for the employee community
- Work alongside the Sr. Director of IT to ensure secure onboarding/offboarding of partners and vendors to Druva’s products and services via API or otherwise
Skills on Resume:
- IT Strategy (Soft Skills)
- Team Mentoring (Soft Skills)
- Process Management (Hard Skills)
- Budget Oversight (Hard Skills)
- Technical Guidance (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Security Compliance (Hard Skills)
- Vendor Coordination (Soft Skills)
20. Senior IT Manager, PrairieSky Agriculture, Lincoln, NE
Job Summary:
- Provide support services including all day-to-day management and support of activities related to Active Directory, Microsoft Windows operating systems, Office 365, and Azure
- Monitor and manage the policies being applied to laptops, mobile devices, helping to ensure the health of the Mobile Device Management (MDM) service, and manage the changes to the MDM infrastructure
- Manage escalation for Vendor Management, administration and process management such as change assignment activities, operational reports, service request fulfillment, capacity management, and problem and incident management
- Lead subject matter technical specialists and provide in-depth problem analysis, troubleshooting, and coordination and deliver resolutions
- Serve as subject matter expert on infrastructure technologies for Global Application owners
- Provide measurement and reporting information on capacity in conjunction with application owners and outsourced partners
- Work and coordinate with vendors and outsourcing partners, helping ensure that work is delivered on time, securely, and with the right quality
- Monitor service level metrics and response times
- Develop and document operations processes
- Provide technical leadership that drives innovation
Skills on Resume:
- Active Directory (Hard Skills)
- MDM Management (Hard Skills)
- Vendor Management (Soft Skills)
- Problem Analysis (Hard Skills)
- Infrastructure Expertise (Hard Skills)
- Capacity Reporting (Hard Skills)
- Process Documentation (Hard Skills)
- Technical Leadership (Soft Skills)
21. Senior IT Manager, BlueCanyon Plastics, Grand Rapids, MI
Job Summary:
- Lead the IT Strategy planning, bringing current knowledge and future vision of new and emerging technologies and systems and best practices
- Through an in-depth understanding of the schools, contribute to strategic planning for both the education and ICT, ensuring education needs are transformed into tangible technology initiatives
- Develop and revise processes and procedures, standards and guidelines relating to the school’s systems/databases
- Understand and apply system-wide workflow and processes as well as relationships with other internal and external databases
- Formulate and update relevant IT policy to guide the practices and behaviours of members in the community
- Manage the ICT operational budget and track the performance against set targets
- Support and lead the management of all aspects of the school’s administrative and curriculum networks, servers, email and security systems, providing a safe and efficient ICT environment for staff
- Work in close liaison with the Educational Technology Leaders to provide staff and pupils with appropriate IT resources, functionality and training
- Support the management of all aspects of the school’s administrative and curriculum networks, servers, email and security systems, providing a safe and efficient ICT environment for pupils
- Support pupils with their personal devices in line with the school’s Bring Your Own Device Policy and ICT Acceptable Use Policy
- Support the implementation, monitoring and review of school procedures for managing and recording installations and configuration changes
- Support the management of the school’s network infrastructure, servers and workstations
- Deliver a regular maintenance programme of the school’s servers and core systems and resolution of failures in hardware and software
- Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the Headmaster and Deputy Head
Skills on Resume:
- IT Strategy (Soft Skills)
- Process Development (Hard Skills)
- Policy Formulation (Hard Skills)
- Budget Management (Hard Skills)
- System Administration (Hard Skills)
- Educational Collaboration (Soft Skills)
- Network Maintenance (Hard Skills)
- Data Protection (Hard Skills)
22. Senior IT Manager, Skyline Manufacturing, Wichita Falls, TX
Job Summary:
- Creating complex data processing pipelines
- Designing scalable implementations of the models developed by Data Scientists
- Provide leadership and guidance with enterprise data strategies
- Revising data dictionary definitions, governance practices, and standards
- Partnering with security architects to ensure compliance with data security and privacy mandates
- Deploying data pipelines in production based on Continuous Delivery practices
- Guiding team of data engineers to build a scalable and robust data platform
- Understanding business requirements and providing a solution best suited to fulfill those needs and ensure they support the Enterprise Data Framework
- Implementing a data platform for end-to-end data analytics solutions (from data ingestion through visualization) for a complex IT landscape (multiple sources with structured and semi-structured data)
- Data design, data construct, install, test and maintain highly scalable data management systems
- Build, deploy data infrastructure and data architecture
- Serving as a subject matter expert for enterprise data and analytics
Skills on Resume:
- Data Engineering (Hard Skills)
- Model Deployment (Hard Skills)
- Data Governance (Hard Skills)
- Security Compliance (Hard Skills)
- Pipeline Automation (Hard Skills)
- Team Leadership (Soft Skills)
- Business Alignment (Soft Skills)
- Data Architecture (Hard Skills)
23. Senior IT Manager, Evergreen Hospitality Group, Charleston, SC
Job Summary:
- Oversee a team of 7 people based in Hong Kong and Shanghai to ensure the smooth and successful delivery of IT support services to teams located in offices across countries
- Plan, design, and implement the Asia IT strategy with respect to infrastructure, systems/applications, and end-user devices for Asia
- Implement and support Woolworths Group IT policies, Standards and initiatives across all IT systems and platforms in Asia, and proactively look for opportunities to harmonise and synergise processes and activities across the business
- Oversee the successful post-implementation stabilisation and enhancement of the recent ERP implementation of Microsoft Dynamics 365 (Finance and Operations) for one of the businesses
- Identify and eliminate security vulnerabilities with strategic solutions that increase network and data security
- Direct and support implementation of software and hardware upgrades
- Partner closely with the two Asia Leadership Teams to assess the business requirements of all functions, and to develop and implement solutions to their technology needs
- Develop, manage, and track the Asia IT budgets and forecasts in relation to operating expenses and capital spend
- Build a highly engaged, motivated, and high-performing IT team, and instill an end-to-end, collaborative mindset and culture
- Lead, train, coach, and act as a mentor in the career development of 7 team members
- Devise and deliver training programs on systems and applications to end-users and other stakeholders across Asia
- Provide technology support for regular supplier conferences and other business events across Asia
- Ensure IT disaster recovery plans and business continuity protocols and controls are in place and always operational
Skills on Resume:
- IT Strategy (Soft Skills)
- Team Leadership (Soft Skills)
- ERP Management (Hard Skills)
- Security Enhancement (Hard Skills)
- Infrastructure Planning (Hard Skills)
- Budget Management (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Disaster Recovery (Hard Skills)
24. Senior IT Manager, StoneBridge Chemicals, Baton Rouge, LA
Job Summary:
- Works with the interim CIO on operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources
- Provides necessary support of ISSCR's iMIS (association management system) to staff
- Facilitates query development by gathering end-user requirements and creating advanced queries and reports
- Works with staff to determine effective technology solutions for meeting both strategic and operational needs meets with individual departments
- Discuss needs and solutions before projects are approved, ensuring that selected solutions integrate with other ISSCR systems and meet best practices for IT standards
- Understands and oversees the integrations between third-party systems and the AMS (iMIS)
- Stays apprised of current knowledge, information, trends, and best practices with current and future technologies
- Benchmarks, analyzes, reports on, and makes recommendations for the improvement and growth of the technologies that ISSCR uses
- Manages consultants, vendors, and service providers
- Manages financial aspects of the IT department, including purchasing, budgeting, and budget review
- Develops business case justifications and cost-benefit analyses for IT spending and initiatives
- Participates in the Technology Steering Team to advise staff on technology-related initiatives
- Works with ISSCR's managed service provider to maintain asset management for IT hardware, software, and equipment
- Establishes and maintains regular written and in-person communications with the organization regarding pertinent IT activities, including training
- Facilitates training for staff on technology solutions
Skills on Resume:
- IT Planning (Soft Skills)
- System Integration (Hard Skills)
- Query Development (Hard Skills)
- Technology Solutions (Hard Skills)
- Trend Analysis (Hard Skills)
- Vendor Management (Soft Skills)
- Budget Oversight (Hard Skills)
- Staff Training (Soft Skills)
25. Senior IT Manager, IronPeak Automotive, Akron, OH
Job Summary:
- Provides leadership, direction and performance of technical teams to ensure the delivery of IT services
- Defines business objectives and tactical operations to achieve defined objectives
- Engages technical and business teams to ensure the team direction, priority and focus enable corporate success
- Communicates with upper management and internal clients to identify needs and evaluate alternative business solutions
- Delivers proactive, business-focused IT services that enable rapid business growth and smooth business operations
- Provides the vision and leadership for the team, ranging from short-term tactical steps to long-term direction and strategy
- Coordinates priorities between the IT department and user departments
- Oversees the technical team in collaboration with the vendor and other support teams for problem resolution
- Leads the development and maintenance of the IT strategic plan
- Leads, approves and monitors major projects, IT budgets, priorities, standards, procedures, and overall IT performance
- Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships
Skills on Resume:
- Team Leadership (Soft Skills)
- Business Strategy (Soft Skills)
- IT Service Delivery (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Project Oversight (Hard Skills)
- Vendor Coordination (Soft Skills)
- Strategic Planning (Soft Skills)
- Performance Management (Soft Skills)
26. Senior IT Manager, BrightWave Textiles, Greensboro, NC
Job Summary:
- Lead, develop and mentor the team
- Influence strategic direction for Stores front-end technologies and roadmap
- Consult with senior business leadership to align demand with broader strategic IT initiatives
- Detailed project plans are created, covering the entire systems development life cycle, and associated project budgets
- Systems are designed/coded or purchased that meet the defined requirements, and that execute efficiently
- Test plans and training plans are designed and executed successfully
- Determine a deployment and change management plan in partnership with the Business team
- Projects are completed on time and under budget and the anticipated business benefits are achieved
- Manage budget, resources and schedules across multiple projects, internal and system integrator staff
- Coordinate with other programs and IT’s horizontal services
- Identify, manage and communicate issues, risks and dependencies to project stakeholders and sponsors
- Help maintain and evolve the IT applications roadmap and drive strategic recommendations
Skills on Resume:
- Team Mentoring (Soft Skills)
- Strategic Alignment (Soft Skills)
- Project Planning (Hard Skills)
- System Design (Hard Skills)
- Change Management (Soft Skills)
- Budget Management (Hard Skills)
- Risk Management (Hard Skills)
- Stakeholder Coordination (Soft Skills)
27. Senior IT Manager, ValleyTech Electronics, Spokane, WA
Job Summary:
- Recommends and plans information technology to support and meet company objectives based on research and evaluation
- Directs and manages the support and maintenance of business applications, including management of related vendor relationships
- Directs implementation and execution of new/upgraded information systems and network infrastructure through well-defined plans including procedures, deadlines, and accountability
- Evaluates and implements IT procedures and equipment for maximum efficiency and cost containment
- Manages all IT-related personnel, vendors and service providers (internal and external)
- Provides formal supervision and coaching for the Information Technology team and sets vision and direction to inspire and drive continuous improvement of policies, standards and procedures
- Ensures users are provided professional, courteous, and timely support and service
- Stays abreast of trends and regulations to ensure effectiveness and compliance
- Responsible for the development, review, and certification of all backup and disaster recovery procedures and plans
- Manages user services such as the IT Help Desk and training
- Works directly with construction and operations teams on new location build-outs and renovations
- Oversees the security of the information and internet systems, communication lines, and equipment
Skills on Resume:
- IT Planning (Soft Skills)
- Application Management (Hard Skills)
- System Implementation (Hard Skills)
- Cost Optimization (Hard Skills)
- Vendor Management (Soft Skills)
- Team Supervision (Soft Skills)
- Disaster Recovery (Hard Skills)
- Security Oversight (Hard Skills)
28. Senior IT Manager, PineRiver Insurance Group, Fargo, ND
Job Summary:
- Support a supportive and inclusive culture while driving excellence in execution
- Technically lead cross-functional projects in a lean environment
- Design, implementation, monitoring and management of networks, SD-WANs, and infrastructure systems in highly distributed environments
- Translate verbal requirements into technical solutions and perform build vs buy analysis
- Design, build, and maintain IT systems and endpoints in a cloud environment
- Build and maintain Azure PaaS and IaaS environments
- Support and manage a wide variety of systems including Windows/Mac/iOS/Android/Chrome
- Ensure systems are built with scalability, security and business requirements in mind
- Implement and monitor analytics to ensure the health of the system
Skills on Resume:
- Technical Leadership (Soft Skills)
- Network Management (Hard Skills)
- Cloud Infrastructure (Hard Skills)
- System Design (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Azure Administration (Hard Skills)
- Performance Monitoring (Hard Skills)
- Scalability Planning (Soft Skills)
29. Senior IT Manager, Crestline Renewable Energy, Portland, ME
Job Summary:
- Planning and directing IT strategic and long-term goals
- Coordinate IT development/maintenance outsourcing
- Draft and implement IT policies and procedures
- Ensure security of data, network access and backup systems
- Handle annual budget and ensure cost effectiveness
- Lead the solution design and present the solution in the architecture review board
- Build and develop a team in MDM applications development, best practices and career progression
- Establish and maintain relationships with business stakeholders
- Manage and deliver projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction, stakeholder management, on-time delivery and efficient task execution
- Work with global development teams
Skills on Resume:
- IT Strategy (Soft Skills)
- Outsourcing Management (Soft Skills)
- Policy Implementation (Hard Skills)
- Data Security (Hard Skills)
- Budget Management (Hard Skills)
- Solution Design (Hard Skills)
- Team Development (Soft Skills)
- Stakeholder Management (Soft Skills)
30. Senior IT Manager, EaglePoint Realty Partners, Omaha, NE
Job Summary:
- Creating development most suitable development practices and processes
- Making sure to schedule for on-time deliverables
- Give leadership in employee planning, monitor and encourage team performance
- Solve programme difficulties, errors and help in technical assistance to project managers and engineers
- Create all the right moves in the SDLC software development
- Deal with the outsourced vendor for on-time deliverables based on agreed development promises
- Work with the IT Business Solution and System Architecture side
- Deal with all the project managers and the system team to provide the best business softwares and apps
Skills on Resume:
- Process Development (Hard Skills)
- Project Scheduling (Hard Skills)
- Team Leadership (Soft Skills)
- Technical Support (Hard Skills)
- Software Development (Hard Skills)
- Vendor Coordination (Soft Skills)
- System Architecture (Hard Skills)
- Business Collaboration (Soft Skills)
31. Senior IT Manager, SilverLeaf Pharmaceuticals, Hartford, CT
Job Summary:
- Manages, coaches, and mentors staff to achieve desired business results
- Provides planning and guidance for the team and effectively communicates upward to IT leadership and Management
- Reviews, analyzes, and evaluates business systems and user needs through disciplined project management principles and best-practice software development processes and systems to parallel overall business strategies
- Develops, documents, and enforces policies and procedures related to Software Development, Service Level Agreements, Technical Documentation, Security and Information Assets, Imaging Services, Enterprise Forms/Reporting, 3rd Party Applications, Vendor Management and Systems-related integration
- Research and evaluate new technologies and best-practice business solutions across the insurance/financial industry
- Responsible for detailed description of user needs, program functions, and steps required to develop and/or integrate systems
- Leads and directs the work of others and influences excellence in delivery, quality, and culture
- Supports business processes and supports critical business strategies by managing the development, integration and maintenance of enterprise applications
- Consult with business leaders/managers - developing solutions consistent with strategic initiatives
Skills on Resume:
- Team Mentoring (Soft Skills)
- Project Management (Hard Skills)
- System Analysis (Hard Skills)
- Policy Development (Hard Skills)
- Technology Research (Hard Skills)
- Vendor Management (Soft Skills)
- Enterprise Integration (Hard Skills)
- Business Consultation (Soft Skills)
32. Senior IT Manager, TwinCity Beverages, St. Paul, MN
Job Summary:
- Participate in the preparation of the IT department budget for hardware, consultant spend, software, training, maintenance, and support
- Collect and analyze data for application performance tuning and response-time management
- Participate in project teams or committees to achieve company goals and objectives
- Manages enterprise integration of applications and software development across Enterprise Systems
- Supports business processes and supports critical business strategies by managing the development, integration and maintenance of enterprise applications
- Leads, directs and manages systems issues and incidents across the organization
- Coordinates closely with all data disciplines to ensure applications apply data governance policies and procedures, and ensure application of data quality standards
- Develops and manages technology and/or application roadmaps to ensure technologies are within support
- Ensure security vulnerabilities are remediated within allowable timeframes, recommend new technologies to support and enable key business drivers
Skills on Resume:
- Budget Planning (Hard Skills)
- Performance Analysis (Hard Skills)
- Project Participation (Soft Skills)
- Enterprise Integration (Hard Skills)
- Incident Management (Hard Skills)
- Data Governance (Hard Skills)
- Technology Roadmapping (Hard Skills)
- Security Remediation (Hard Skills)
33. Senior IT Manager, MidCoast Equipment Services, Savannah, GA
Job Summary:
- Delivery of Digital solutions for Honeywell’s building technologies division
- Work with the functions and business stakeholders to determine digital application investment priorities
- Provide leadership, direction, and project management for IT investments to ensure successful delivery and operations
- Responsible for architecting solutions for projects
- Ensuring the delivery of solutions for Honeywell’s building technologies division for products and services
- Ensuring Integration work and activities are aligned and embedded in the product agile development methodology and aligning roll-out(s) plans to support agile development timeframes
- Ensure IT systems and applications meet the requirements of the business and their processes
- Provide leadership and subject matter expertise in the evaluation, design, planning and deployment of emerging solutions to drive exceptional experiences and increased productivity and growth
Skills on Resume:
- Digital Solutions (Hard Skills)
- Stakeholder Management (Soft Skills)
- Project Leadership (Soft Skills)
- Solution Architecture (Hard Skills)
- Agile Integration (Hard Skills)
- System Alignment (Hard Skills)
- Emerging Technologies (Hard Skills)
- Productivity Enhancement (Soft Skills)
34. Senior IT Manager, Highland Data Analytics, Salt Lake City, UT
Job Summary:
- Work in collaboration with the Intelligence and Operations to develop consultancy projects
- Maintain, update, configure and guarantee the reliable operation of all computer systems of the company
- Support regional sales teams, making sure that what they sell is doable
- Design and develop data platforms including the architecture, prototyping and development of data extraction, transformation, cleansing and integration of structured and unstructured data
- Lead the IT teams, both internal and external and manage their projects
- Support the Lead IT Manager to ensure all IT duties are prioritized and carried out on time
- Ensures the accessibility, protection, and overall health of the IT environments, infrastructure, and systems
- Maintains healthy and productive relationships with all game development projects within Electric Square
- Manages Joiners/ Leavers, project moves, PC rebuilds, AD admin, licence/software and hardware re-allocations
- Responsible for server upkeep such as backups, patching, and health checks (about 20+ servers)
- Provides studio project support such as proxy server setups, new servers, networking builds and assistance, or ramp downs with archiving and de-comms
- Further matures the IT infrastructure through small improvement tasks/ automation mini-projects
Skills on Resume:
- System Administration (Hard Skills)
- Data Architecture (Hard Skills)
- Team Leadership (Soft Skills)
- IT Support (Hard Skills)
- Infrastructure Maintenance (Hard Skills)
- Vendor Management (Soft Skills)
- Process Automation (Hard Skills)
- Security Management (Hard Skills)
35. Senior IT Manager, CopperState Industrial Solutions, Phoenix, AZ
Job Summary:
- Be up to date on technology innovations and solutions and advise the assigned Business domain IT business accordingly
- Act as technical and/or project lead in the planning, design, configuration, and deployment of new systems, and enhancements to existing enterprise-wide computerized systems primarily for HR, legal, finance and other G&A enterprise systems
- Collaborate with the project team in the planning, design, configuration, and deployment of new applications, and enhancements to existing applications including SharePoint, MS PowerBI, MS Teams, contract management system, e-Learning system and other G&A systems
- Partner with the Global IT leadership team to ensure applications and technologies align with the global IT strategy and vision by being the IT representative for APAC on global system deployment projects, application support and post-go-live maintenance and enhancement activities
- Provide hands-on tier 2 support and be the point of escalation for G&A applications within the roles domain
- Partner with Service Desk and IT Operations to develop a post-implementation support structure
- Initiate innovations in the Enabling Functions IT business/information domain and support the initiation of these innovations in close cooperation with business representatives
- Use current knowledge of business and technology to recommend systems and process improvements to increase the value of insights generated
Skills on Resume:
- Technology Innovation (Hard Skills)
- Project Leadership (Soft Skills)
- System Deployment (Hard Skills)
- Application Management (Hard Skills)
- Global Collaboration (Soft Skills)
- Technical Support (Hard Skills)
- Process Improvement (Soft Skills)
- Business Alignment (Soft Skills)
36. Senior IT Manager, NewBridge Health Partners, Richmond, VA
Job Summary:
- Gather business needs for one or multiple Enabling Functions and the supporting information domain and define underlying business cases
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, user acceptance testing, scenarios, business analysis, and task and workflow analysis
- Translate non-technical requirements into technical business requirements
- Assess the business impact of critical problems to reduce risks with respect to business continuity and inform stakeholders about the appropriate risk mitigation that needs to be taken
- Conduct events and workshops to encourage understanding in the business about IT opportunities
- Support business case development with the business to justify new initiatives, innovations and projects
- Supports and guides business representatives in determining business requirements for IT services and IT solutions
- Build trustworthy and value-based relationships with business representatives across different domains and processes to establish good communication and a good understanding of business drivers
Skills on Resume:
- Business Analysis (Hard Skills)
- Requirement Gathering (Hard Skills)
- Risk Mitigation (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Workshop Facilitation (Soft Skills)
- Business Case Development (Hard Skills)
- IT Solutions Support (Hard Skills)
- Relationship Building (Soft Skills)
37. Senior IT Manager, OceanGate Marine Logistics, Pensacola, FL
Job Summary:
- Provide an escalation point for customer satisfaction and concerns related to the in-scope services
- Facilitate the improvement of IT services and the support team through the development and implementation of necessary action plans
- Develop relationships and partner with the service provider teams, internal clients and IT vendors to provide technology solutions and support models
- Provide Feedback to direct reports to raise awareness of strengths and opportunities
- Communicate and clarify roles and responsibilities (expectations) for each team member
- Partner with team members to clarify career paths and growth opportunities
- Manage outcomes provided by the service provider and direct team members
- Manage the service provider and direct team members against the established Service Level Agreement
- Working with the service provider, focus on structuring and restructuring processes
- Identifying scope and assessing the improvement or design requirements of ITIL-based Service Management processes and related documentation
- Design projects and processes to improve the solution portfolio and operations
- Ensure team members are fully allocated to efforts that align with organizational goals
- Ensure team performance is meeting or exceeding stated KPIs from IT leadership
Skills on Resume:
- Service Management (Hard Skills)
- Customer Satisfaction (Soft Skills)
- Vendor Collaboration (Soft Skills)
- Team Communication (Soft Skills)
- Career Development (Soft Skills)
- Process Improvement (Hard Skills)
- ITIL Implementation (Hard Skills)
- Performance Management (Soft Skills)
38. Senior IT Manager, SummitView Education Services, Louisville, KY
Job Summary:
- Interview/Fill open positions within the team with qualified individuals and hold them accountable for their responsibilities
- Manage operational budget from planning to fiscal year-end
- Administer performance reviews based on consistent, candid feedback
- Manage indirect resources assigned to project tasks including consulting resources
- Designing and/or providing input into the training plans for team members
- Provide status reports and escalate items to decision makers
- Provide on-call support and problem resolution for the area of responsibility
- Ensure effective management of all aspects (planning, implementation, support, budget, change management, etc.) of business applications or technology in the related area
- Develop and execute any control processes aligned to application or technology ownership
- Lead cross-functional business or technical meetings
- Understand organizational strategy to ensure alignment of IT projects in the related area
- Collaborate with customers and other technical staff to ensure that the delivered solution is meeting the needs of the business
Skills on Resume:
- Talent Acquisition (Soft Skills)
- Budget Management (Hard Skills)
- Performance Evaluation (Soft Skills)
- Resource Coordination (Soft Skills)
- Training Development (Soft Skills)
- Incident Resolution (Hard Skills)
- Change Management (Soft Skills)
- Strategic Alignment (Soft Skills)