• Responsible for identifying process improvement opportunities and delivering applications to meet the needs of the business users
• Responsible for overseeing the development and implementation of applications that will be used by the various departments in the organization
• Responsible for building, managing and delivering a portfolio of technology programs and projects that improve business process capabilities
• Responsible for directing and evaluating feasibility studies, project scoping and project planning for business application projects
• Define, plan, and direct the execution of a broad range of technical projects, while balancing the competing demands of scope, time, cost, quality, resources, and risk
• Responsible for establishing priorities and schedules for business application projects
• Responsible for developing system and organizational roadmaps that ensure business and service continuity
• Manage the team to build out, document, and maintain business process documents and job aids
• Guide requirements gathering from multiple departments in the company, and drive those teams to properly log, access, and analyze the data that they need to make regular decisions

Skills: Process Improvement, Application Development, Project Management, Business Analysis, Strategic Planning, Team Leadership, Requirements Gathering, System Roadmapping

• Manage the support process for the Business Applications
• Provide insight to inform and provide leadership in the development of the strategic plan process
• Help the executive management team set direction and find solutions to address business opportunities and challenges
• Provide ongoing feedback and assessment of project status and issues to managers and executives
• Develop leading data indicators (KPIs) of future business performance
• Bring the project to successful completion through organizational dynamics
• Demonstrate a hands-on, high-energy work ethic and champion a team player attitude
• Ensure that project workloads are balanced among team members through cross-training and encouraging teamwork
• Develop processes that will assist with training new Corporate application team members, increase project efficiency and quality assurance
• Provide assistance and support to the Corporate application team members

Skills: Business Applications, Strategic Planning, Executive Collaboration, Project Oversight, KPI Development, Team Leadership, Process Development, Quality Assurance

• Ensure that services are robust, resilient, secure, and compliant
• Ensure smooth delivery and operations of IT/IS services
• Align the IT/IS service delivery with the company's business objectives and assist with the definition of the multi-year IT/IS strategy
• Create operating procedures, internal systems SLA, stats, policies documentation, and user resolution documentation including FAQ documents
• Creates and reviews all policies and procedures for IT infrastructure as well as any other company policies and procedures that pertain to it
• Responsible for driving performance against identified Objectives and Key Results (OKRs)
• Support security operations (procedures/firewalls/patching/LDAP) on all endpoints
• Support compliance standards (data backup and recovery/DRP)
• Monitors service activities, reviewing response times, problem logs, and trends in problems reported
• Implement process improvement measures to better or streamline the existing processes

Skills: Service Delivery, IT Compliance, Security Operations, Process Improvement, Policy Development, Risk Management, Performance Monitoring, System Documentation

• Manage and maintain all IT/IS assets
• Manage vendor relationships, negotiation, and budgeting
• Lead and manage the IT/IS help desk
• Lead the installation and configuration of hardware and software components throughout the employee life cycle (onboarding to offboarding)
• Lead IT/IS projects, including system design and deployment of new IT/IS systems and services
• Provide guidance and training to IT/IS staff (including external consultants)
• Partnership with internal stakeholders across the company to analyze business requirements, determine technology needs and select/implement appropriate solutions
• Planning and execution of projects that support the company’s strategic goals and projected growth
• Manages the IT operational and CAPEX budgets for the group

Skills: IT Asset Management, Vendor Negotiation, Help Desk Management, System Deployment, Staff Training, Stakeholder Collaboration, Project Planning, Budget Management

• Design, develop and implement solutions to drive efficiencies at Boston Beer breweries
• Configuration of brewery systems to meet the needs of the organization
• Provide MES, LIMS and other brewery systems support to end-users by resolving problems, providing proactive systems maintenance, and training users
• Provide integration support between brewery systems (MES, LIMS, SAP, etc.)
• Write requirements and proposals to assist users in the initiation and estimation of project costs
• Suggest and participate in IT projects, offering skills and insights in an effort to bring value to the organization by leveraging BBC’s technological infrastructure
• Take a leadership role in defining solutions to brewery problems
• Adhere to IT department policies and procedures when performing tasks to ensure controls are in place and departmental goals are met
• Recruit, develop, retain and organize team members in accordance with the needs of the business
• Manage third-party relationships, including hardware/software vendors and outside consultants, to ensure levels of service and efficient use of external resources

Skills: System Configuration, Solution Development, User Support, System Integration, Requirements Writing, IT Project Management, Team Leadership, Vendor Management

• Takes an ownership role in the management, delivery, governance and the applied utilization of global quality applications
• Develop and foster a global presence by maintaining healthy relationships with the Quality team delegates at all sites in the network
• Perform strategic planning, develop future state roadmaps, and assess the impact of integrations through M&A activities
• Assess, control and facilitate change
• Work directly with the global business users to collect business requirements, define new or existing business processes and translate those into user requirements
• Lead global, cross-functional teams 
• Develop and maintain strong working relationships with applicable vendors and manage services, support and/or licenses 
• Perform with limited supervision
• Perform work that is varied, somewhat difficult and involves substantial responsibility
• Actively promotes best practices and challenges requests for custom processes
• Manage other personnel, whether they are in-house permanent, temporary associates or consultants
• Maintains knowledge of the latest technology and business trends via attendance in outside seminars, defined training plans, and reviewing best practice literature and related materials
• Manage assignments that are broad in nature, usually requiring originality and ingenuity
• Relies on extensive experience and judgment to plan and accomplish goals

Skills: Application Management, Strategic Planning, Change Management, Business Analysis, Cross-Functional Leadership, Vendor Relations, Process Improvement, Technology Awareness

• Provide IT Business Partner support to HR, Payroll, Timekeeping and Learning and Development in the Workday ecosystem
• Formulate a capability roadmap and enablement through best-of-breed Workday and related products
• Establish product priorities, determine capability and roadmaps
• Formulate a go-forward support strategy as continue to expand capabilities to Boeing subsidiaries
• Create and execute on workforce strategy leveraging multiple talent pools (Boeing and implementation partners)
• Manage development opportunities for employees and be responsible for the ongoing growth of leadership and technical skills across the team
• Formulates deployment strategies to ensure reliability and scalability for the Organization's systems
• Establishes deployment metrics and ensures each division, function, and region is measuring pre and post- “Go Live” success metrics
• Works closely with IT Service Delivery teams to ensure implementation of the post-production support model and processes
• Ensures timely escalation and mitigation of issues and risks to ensure a smooth deployment process
• Partners with the IT Governance team to ensure compliance with regulations, policies, standards, procedures, and associated documentation including computer systems validation, SOX 404, and PM standards

Skills: Workday Management, IT Partnership, Roadmap Development, Deployment Strategy, Workforce Planning, Team Development, Risk Mitigation, Compliance Management

• Manages staff by communicating job expectations
• Planning, monitoring, and appraising job results
• Coaching, counseling, and disciplining employees
• Initiating, coordinating, and enforcing systems, policies, and procedures
• Maintains staff by recruiting, selecting, orienting, and training employees, and developing personal growth opportunities
• Maintains a safe and healthy working environment by establishing and enforcing organizational standards, adhering to legal regulations
• Sustains information systems results by defining, delivering, and supporting information systems, and auditing the application of systems
• Assesses Enterprise IT Systems results by auditing the application of systems
• Enhances Enterprise IT systems results by identifying information systems technology opportunities and developing application strategies
• Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures
• Accomplishes financial objectives by determining the service level required
• Preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action
• Maintains professional and technical knowledge by attending educational workshops
• Reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies
• Contributes to team effort by accomplishing related results

Skills: Team Management, Performance Evaluation, Policy Enforcement, Staff Training, System Auditing, Disaster Recovery, Budget Planning, Information Security

• Defining a strategy and roadmap for the solution evolution
• Defining standards across all programs and platforms
• Alignment with global Solution Managers to ensure a cohesive design and solution
• Developing close partnerships and collaboration with business stakeholders as well as external IT teams
• Developing a cohesive global team working in a ‘One Team’ culture to deliver holistic solutions
• Solution team execution/deployment accountability and issue resolution
• Solution architecture collaboration/alignment across internal and external teams
• Standards compliance with IT and area guidelines
• Direct management and career development of Sales IT solution team members including Solution Architects, Business Analysts, and Developers
• Accountable for delivery of solutions to schedule for enterprise-level programs, providing roadmap, senior management communications, and driving issue resolution to closure

Skills: Solution Roadmapping, Standards Development, Stakeholder Collaboration, Global Team Leadership, Solution Deployment, Architecture Alignment, Compliance Management, Issue Resolution

• Engaging with different territories and user groups to understand process automation needs
• Identifying motivators for cloud adoption and unlocking Enterprise challenges
• Analyzing application portfolios, identifying dependencies and common infrastructure platform components, and assessing extension, automation needs
• Architecting a Process automation platform leveraging technology clusters and patterns
• Presenting innovation ideas and high-scale improvements in architecture to Executives including BOS EMFI Program Leadership
• Responsible for contributing to and enhancing process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the sales and service operations
• Continuously improve the customer experience by maturing operations through automation, self-service, and shift-left approaches
• Track licensing, users, and usage levels to ensure continuous compliance with contractual agreements and efficient use of the service according to funded usage levels
• Solicit and monitor customer feedback and respond with actions that drive continuous improvement
• Ensure documentation that is relevant to the service is maintained in a meaningful and accessible manner
• Responsible for working closely with Service Providers located offshore, driving delivery excellence, continuous improvements, and building run-to-run transition

Skills: Process Automation, Cloud Architecture, Application Analysis, Innovation Strategy, Operational Excellence, Customer Experience, Compliance Monitoring, Service Improvement

• Lead the product management team in defining the future-state portfolio vision and supporting roadmap for the pricing business organization
• Works across internal stakeholders at all levels to gain alignment
• Establish KPIs and metrics across the team to measure product performance
• Perform all people management functions such as performance reviews, staff calls, 1x1’s, recruiting, hiring, onboarding, career development, talent retention and motivation, etc. 
• Own engineering delivery as needed by product requirements, and establish a funding a resource plan to execute
• Partner with other IT and Business managers to ensure interdependencies between teams are closely managed and to leverage expertise and skills from other teams
• Communicate effectively with technical and non-technical audiences and develop and deliver engaging presentations that influence and persuade leadership on recommendations
• Review program requirements, deployment plans/launch orchestration plans and provide appropriate recommendations to improve quality, de-risk or preempt issues
• Continually challenge the current model and methods
• Tracks productivity and quality metrics, comes up with creative ideas to improve the efficiency and effectiveness of the team for continuous improvement

Skills: Product Management, Stakeholder Alignment, Performance Metrics, Team Leadership, Engineering Delivery, Cross-Functional Collaboration, Communication, Continuous Improvement

• Meet or exceed established Support Service Level Agreements (SLA)
• Mentoring and Coaching in a dedicated area
• Leading weekly team meetings in dedicated area(s)
• Short/long-term objective planning and execution
• Continuous improvement of processes and Agile / Lean Six Sigma projects coordination
• Ensures adherence to 3M and Global Support Organization policies, guidelines, and procedures for the effectiveness and quality of the services provided
• Follows communication and escalation protocols to ensure timely analysis, resolution and follow-up of issues
• Facilitates interactions and escalations with appropriate groups within Global IT and GSC
• Direct escalation of operational tasks/issues to the line manager
• Encourage teamwork between team members as well as the broader IT department and between all 3 GSCs

Skills: Service Management, Mentoring Skills, Team Leadership, Strategic Planning, Process Improvement, Policy Compliance, Issue Resolution, Team Collaboration

• Ensuring processes for the specified team are standardized and all SOPs are in place
• Manage the resolution of incidents/tasks by managing the relevant queues and working with the project team to resolve complex support issues
• Develop and train team members
• Build and maintain relationships with the Global IT COE
• Actively support global projects, initiatives, and teams
• Assist with the development of an organizational improvement project
• Support knowledge transfer across IT and GSC’s organization
• Align with expectations of IT Global and GSC Teams
• Responsible for tracking and communicating agreed-upon KPI/SLA and RSLA
• Provide coaching and work direction at a team level

Skills: Process Standardization, Incident Management, Team Development, Relationship Building, Global Collaboration, Organizational Improvement, Knowledge Transfer, Performance Tracking

• Act as a trusted voice, connecting IT with other departments to enable well-informed and strategic decision-making processes
• Help build out IT methodology and tools to improve quality and efficiency
• Identify risks and highlight them to support a transparent and highly collaborative environment
• Fill the communication gap between technical and non-technical specialists
• Define standards and best practices that should be followed throughout IT Enterprise applications
• Research, review and make recommendations on any new corporate software applications or innovations from a perspective of design, integration, compliance and technical fit with other systems, always having in mind the implementation of Security best practices
• Develop and maintain IT Vendor relationships
• Work in multiple streams to ensure all technology-related contracts are in an optimal state, by conducting technical analysis with IT Service Owners and reviewing tech-related contracts
• Collaborate closely with IT Service Owners and Stakeholders to create and communicate IT strategies to the executive leadership team, design overviews, applications, and more
• Find and introduce solutions to specific IT problems, mitigating the risks and ensuring that the selected solution fits the defined purpose
• Stay on top of the latest technologies, techniques, and tools
• Use expertise to mentor and lead a team of SMEs

Skills: IT Strategy, Risk Management, Process Improvement, Cross-Functional Communication, Standards Development, Software Evaluation, Vendor Management, Team Leadership

• Drives through obstacles and time constraints to successfully deliver a project to completion
• Delivers solutions through building consensus in business, technical, and vendor perspectives
• Manage project virtual team - creation, coordination, motivation
• End-to-end management of project budget - estimation and sourcing
• End-to-end management of project schedule - creation of WBS, coordination and tracking of tasks
• Management of project scope - requirement clarification, build and operationalization
• Encourage innovation, implementation of cutting-edge technologies, including outside-of-the-box thinking, teamwork, self-organization, and diversity
• Clearly communicate and document each stage of the project lifecycle process
• Evaluate project performance and identify potential risks
• Influences the work of others to drive projects to successful completion through effective project management and IT coordination among teams
• Provide direction and facilitate information to drive the team decision-making process

Skills: Project Management, Budget Control, Schedule Coordination, Scope Management, Risk Evaluation, Team Motivation, Innovation Leadership, Communication 

• Responsible for a range of SOX assessment activities
• Responsible for leading, evaluating, and coaching a team of about four members
• Partners with management, project champions, and process owners to execute the project and deliver results
• Responsible for a range of process improvement and process management activities
• Planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes
• Represent one portion of a larger project, or may represent a standalone initiative or function within a work group or department
• Data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement
• Developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards
• Utilize Lean/Six Sigma processes and concepts to lead process improvement initiatives
• Reviews data analyses prepared by less senior analysts/consultants

Skills: SOX Compliance, Team Leadership, Process Improvement, Project Execution, Data Analysis, Performance Metrics, Lean Six Sigma, Stakeholder Management

• Defines requirements for data and sets standards of data collection
• Support staff in resolving issues that prevent customer agreement
• Reviews best practice research prepared by less senior analysts/consultants
• Makes recommendations on appropriate solutions based on research
• Select from the alternatives presented
• Designs more complex processes and reviews the work of less senior analysts/consultants
• Ensures process mapping is complete
• Provides feedback and guidance to less senior analysts/consultants
• Interview stakeholders and process owners to define processes
• Defines standards and methods

Skills: Data Management, Issue Resolution, Best Practices, Process Design, Research Analysis, Process Mapping, Stakeholder Interviewing, Team Guidance

• Reviews business requirements and related impact analyses for highly complex processes
• Leads the development of recommendations by less senior analysts/consultants
• Negotiates final requirements and mediates impacts across all stakeholders
• Apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks
• Shares accountability for the realization of results with process owners and will present recommendations to stakeholders and process owners
• Defines, develops, and evaluates performance metrics to establish process success, including working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success 
• Reviews data post-implementation to measure success
• Defines standards of improvement success
• Leads or partners in change management activities associated with process improvement
• Engages leadership and stakeholders to obtain support and buy-in for changes

Skills: Requirements Analysis, Process Improvement, Stakeholder Negotiation, Lean Six Sigma, Performance Metrics, Data Evaluation, Change Management, Leadership Engagement

• Champions process improvement efforts and a continual process improvement culture
• Partners with management, project champions, and process owners to align process improvement initiatives with business objectives
• Creates a sense of urgency around change efforts by ensuring actions are taken to anticipate and overcome obstacles and resistance to change
• Defines and documents standards of performance and productivity for the Lean/Six Sigma function for approval by organizational leadership
• Identifies metrics needed to track the effectiveness of business processes and operations
• Establishes an adequate inventory of projects and ensures that all belts are fully dedicated to Lean/Six Sigma activities
• Directs and manages quality reviews and quality control monitoring for Lean/Six Sigma programs
• Tracks the progress of Six Sigma Green Belt consultants and Black Belt Consultants in Lean/Six Sigma initiatives
• Trains other employees in Lean/Six Sigma concepts and techniques
• Coaches and mentors employees seeking Green Belt and Black Belt certification

Skills: Process Improvement, Change Management, Performance Standards, Metric Development, Quality Control, Project Oversight, Lean Six Sigma, Employee Mentoring

• Support/lead medical sales and marketing digital channel activation, i.e., online meeting(remote detailing), rep-led email, messaging, HCP portal, webinar and communication tool between HCPs and patients as part of the RB medical digital ecosystem
• Train super users for CRM digital channels
• Operate Veeva CRM Center of Excellence and manage CRM enhancements that require coordination across functions and take charge of setting up processes between global, regional and country teams
• Support the CRM roll-out to RB countries in EMEA for the medical sales
• Support online CRM training materials and train CRM for super users 
• Implement, maintain and support the most advanced systems and ensure technology and business strategies are aligned
• Improve service delivery and keep data safe
• Spot the latest trends and turn them into opportunities to grow business
• Work very closely with cross teams (e.g., development team)
• Introducing the standards that would fit the company's direction
• Hands-on in the design and implementation of the company's infrastructure and cloud platforms

Skills: Digital Activation, CRM Management, User Training, System Implementation, Service Delivery, Data Security, Cross-Functional Collaboration, Cloud Infrastructure

• Familiar with IT Support for a growing, geographically dispersed team
• Knowledge of common security practices to protect Mac endpoints and cloud systems
• Familiar with Hire to Retire processes
• Excellent project management and organizational skills
• Critical thinking challenges the status quo
• Hands-on, willing to get into the trenches of IT Support
• Previous experience working in an IT or technical business-facing role
• Experience with Payroll, Legal or Expense applications such as SAP HCM, Concur
• Ability to collaborate with IT, vendor and business teams working at remote locations
• Ability to quickly adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
• Ability to think strategically and see how parts interact with the big picture
• Strong problem-solving and root cause analysis skills
• Working experience in Payroll, Legal or Expense Business 
• Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management
• Demonstrated ability to effectively communicate with all levels of the organization to persuade and influence the decision-making of key business and IT stakeholders

Qualifications: BA in Management Information Systems with 9 years of Experience

• Experience in software development in the insurance and financial services field
• Hands-on technical experience in web and mobile application/system using technologies in Java, Scala, JavaScript, Spring Framework, Angular/AngularJS, and MS SQL
• Experience in Agile software development
• Strong software engineering skills in design, development, configuration management, testing, CI, and deployment
• Experience in reviewing and developing test plans and frameworks for both functional and performance testing
• Experience in QA Automation testing with good exposure to automation testing tools and frameworks
• Good project management skills and experience, any certification such as PMP 
• Able to lead recruitment and hiring activities for the team
• Good communication and stakeholder management skills
• Proven analytical and problem-solving skills
• Strong leadership skills with a self-initiative mindset
• Proficient in spoken Mandarin/ Cantonese to support the business in Hong Kong

Qualifications: BS in Information Technology with 7 years of Experience

• Experience in Engineering, Information Architecture, Computer Science, or a similar field
• Working experience in leading strategy and development of digital platforms and services, delivering large-scale and high-performance digital applications for large companies
• Deep knowledge of the end-to-end digital technology stack
• Understanding of issues covering site architecture, user interface, user experience (UX) and navigation
• Familiarity with software quality assurance and test processes
• Experience with Agile methodology, Test Driven Development, QA automation, and DevOps processes
• Extensive knowledge of managing digital platforms and the setup and management of teams that deploy on these platforms
• Strong problem-solving, design thinking, communication and influencing skills
• Ability to drive adoption of new thinking and approaches
• Project Management experience delivering medium to large-scale digital projects from concept through delivery and supporting continued operations
• Ability to create clear, detailed, concise user stories, acceptance criteria, KPIs and artifacts to convey concepts and ideas, as well as release plans and roadmaps to convey the delivery plan
• Ability to analyze and understand data and trends and deliver process improvement plans to address opportunity areas identified, and assess and report on performance and value delivery
• Demonstrated ability to collaborate successfully and build relationships with marketing teams, IT colleagues, agency partners and technology vendors
• Experience leading teams, developing talent, and championing diversity and inclusion
• Experience in the pharmaceutical or life sciences industry

Qualifications: BS in Computer Science with 10 years of Experience

• Experience leading and delivering solutions through influence across vendors and internal teams
• Systems integration experience with Oracle and Maximo to downstream systems
• Experience with Disaster Recovery, Business Continuity Planning and SOX
• Experience with ERP, HRIS, CRM and Business Intelligence systems
• Working experience in Oracle ERP 
• Experience in the Medical Devices industry
• Experience with hosted infrastructure
• Experience working with executive teams to define strategy
• Proven ability to dynamically allocate resources based on business needs
• Ability to think and communicate in business terms and help calculate the value of the solutions they are seeking
• Ability to strategize global optimization processes, and follow through with development, implementation and supporting those processes
• Ability to set SDLC and Agile process, strategy as well as execute and manage
• Demonstrated success in leading global teams
• Ability to work across business functions and with clients
• Experience working across a global organization

Qualifications: BS in Cybersecurity with 8 years of Experience

• Experience in general IT management covering both applications and infrastructure
• Experience in the terminal and transportation industry
• Experience in modernization technology
• Ability to set operational plans with mid-term impact by maintaining standards that lead to high performance and execution
• Ability to improve and make important changes rapidly
• Ability to influence and manage up when working together across boundaries
• Comfortable working in a matrix environment
• Broad knowledge of several job areas or mastery in a specific discipline
• Fluent in both Chinese and English
• Hands-on experience and knowledge with IT infrastructure including network and hardware connections
• Strong leadership skills, team player with strong communication skills
• Possess critical thinking skills, combined with systemic and logical problem-solving skills
• Highly self-motivated, capable of working independently in planning and carrying out tasks

Qualifications: BS in Computer Engineering with 7 years of Experience

• Must have PMP certification and experience in an agile environment
• Experience in medium/large organisations 
• Experience in managing digital/mobile application development and backend IT systems
• Excellent presentation skills and able to communicate technical information verbally and in written format
• Able to analyse technology trends to develop infrastructure strategy, architecture, and delivery processes designed for agility, efficiency and cost effectiveness
• Strong solution orientation and problem-solving skills
• Self-starter with strong logical and analytical skills
• Driven, self-disciplined and able to multitask
• Strong background in infrastructure, cloud, customer service, strategy and vendor relations
• Demonstrable experience leading teams, driving culture, and understanding how a business runs
• Understanding across related security services including the Microsoft security stack auxiliary technologies (i.e., PIM, AzureAD, Sentinel, Defender, Cloud App Security, VWAN)

Qualifications: BS in Data Science with 5 years of Experience

• Experience in IT requirement gathering, program and project management in the medical device, aerospace, financial, or other highly regulated industry
• Working experience in People management 
• Proven ability to execute projects with high levels of customer satisfaction and adoption
• Experience in leading within matrix organizations requires strong influence management skills
• Experience working collaboratively at all levels in a matrix environment to build and maintain the positive relationships required to accomplish organizational goals
• Excellent interpersonal/team effectiveness
• Ability to communicate with various levels of management and employees succinctly and accurately
• Ability to think and act from an overall best for the business perspective
• Strong analytical, planning, organization, and time management skills to effectively develop and execute comprehensive programs and budgets
• Effective decision-making skills with the ability to negotiate and balance decisions and priorities across the needs of several functional departments and willingness to make tough decisions
• Proven track record of developing IT professionals, building teams and financial acumen
• Experience with cloud technologies, digital/mobile and migrations

Qualifications: BA in Technology Management with 9 years of Experience

• Knowledge of network design, TCP/IP 
• Progressive experience implementing and/or supporting business information systems in clinical laboratory settings, or life science research - focus on network design, implementation and support
• Data warehouse and/or business intelligence reporting experience
• Leadership experience managing professionals in a collaborative and facilitating fashion
• Subject matter expertise in network design, network topology/engineering, and information systems support
• Deep understanding of cloud hosting platforms including AWS, Google Cloud or other
• Understands the challenges associated with instrument connectivity in a clinical or research laboratory setting
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to interact professionally with a diverse group including Thermo Fisher Scientific customers, directors, managers, subject matter experts and end-users
• Motivated to drive projects to successful completion, whether leading an initiative, supporting a team, or working independently
• Exceptional customer service skills
• Strong analytical skills, including excellent proficiency in discovering business needs and understanding complex processes, systems or data issues
• Business process modeling and analysis
• Scientific background in biological systems or systems engineering
• Proven experience with enabling the gathering of data from multiple sources to support advanced analytics using data warehousing and applications to enable data-driven decisions (ex., Cognos, Power BI, MS SQL Server)
• Experience with manufacturing environments
• Experience working for a global/International corporation

Qualifications: BS in Cloud Computing with 11 years of Experience

• Experience working with Cloud Native technologies (AWS), driving sophisticated, resilient systems that operate at scale
• Demonstrated experience delivering quality technology products/services in a high-growth environment where priorities shift rapidly
• Experience excelling in a cross-functional environment with competing priorities
• Possess solid analytical, critical thinking, and problem-solving skills with both technical and business acumen
• Experience managing a constantly evolving product roadmap, utilizing and defining systems and processes to support the strategic initiatives
• Demonstrated ability to conceptualize, manage, and drive multiple projects to success
• Talented people manager, adept at communicating vision, leading through change, and developing team members
• Ability to prioritize effectively, communicate clearly, and understand how to drive a high level of focus and excellence with a strong, talented, opinionated team
• Demonstrated experience working in an environment where agile SCRUM processes are used to deliver various types of development products
• Able to work well with both IT technical as well as business functional resources

Qualifications: BA in Project Management with 7 years of Experience

• Experience with SAP GRC and SAP Security working in the SAP ECC environment
• Knowledge of SAP security concepts - authorization objects, worked with PFCG for role maintenance and critical tables in SAP for user role details)
• Ability to propose role design/role restructure changes resulting in a proposed new role definition/ create specific conflict-free roles in SOD conflict resolution
• Experience in SAP GRC to perform SOD risk analysis, simulations, and controls assignments
• Provided SOD remediation solutions with business process understanding and mitigating controls
• Experienced in assessing custom transaction code functionality and determining potential GRC risk library/ruleset update
• Knowledge of SAP GRC risk library/ruleset maintenance for any updates (functions/risks updated in the rulebook)
• SAR GRC access risk analysis and access risk management experience
• Excellent interpersonal skills with the ability/desire to work in a team-based, customer-focused environment

Qualifications: BS in Systems Engineering with 5 years of Experience

• Working experience in IT applications and team management
• End-to-end design mindset, be able to design end-to-end business processes across all business functions
• Experience in CRM/Distribution Management process and digital tool implementation
• Able to deeply understand sales marketing business logic in the FMCG industry
• Experience in digital consumer engagement/conversion business model and tools implementation
• Sound knowledge of new product development, production, traceability, warehouse management, logistics, OEM, procurement, S&OP, distribution and Finance
• Software development lifecycle management and Project Management experience
• Able to partner with the business team for business requirement analysis, solution design and implementation
• Able to articulate system solutions in business language at all levels
• Strong vendor management skills
• Customer-centric mindset with a successful case of building user-friendly systems
• Oracle EBS applications experience in Oracle Financials, Oracle Order Management, Oracle Advanced Pricing, Oracle Process Manufacturing, Oracle Purchasing and Oracle Inventory Management
• Familiar with Oracle database, Oracle Forms/Reports, UNIX script and PL/SQL
• Must have CPG / FMCG / Manufacturing industry experience 
• Strong leadership, analytical, and organizational skills
• Strategic thinking and a hands-on attitude
• Good command of English and Mandarin

Qualifications: BA in Information Systems Management with 10 years of Experience

• Proactive, quality-minded, tempered and positive approach to all issues
• Strong proactive and synthetic skills to anticipate, raise and manage any topic
• Team and process-oriented spirit
• Excellent oral and written communication skills in French and English
• Working experience in the Energy Industry 
• Extensive knowledge of data-centric architecture and operations definition
• Experience with Master Data
• Working experience in Agile and Waterfall Project management 
• Solid IT background including Infrastructure and CyberSecurity aspects (Active Directory, Office 365, hosting, connectivity, CyberSecurity standards, etc.)
• Experience with BI architecture and technologies
• Must have ITIL v3 processes certification or seasoned experience
• Must have PMI/Prince2 certification

Qualifications: BS in Data Analytics with 6 years of Experience

• Working experience in software development
• High standard of quality and focus on customer satisfaction
• Excellent teamwork skills and commitment to self-improvement
• Expertise in Object-Oriented Principles
• In-depth knowledge of Agile or a similar rapid development methodology
• Experience in making hiring decisions and developing performance improvement plans
• Demonstrated success in all software development aspects of small and large projects
• Track record of good technical judgment involving architecture and project-planning issues
• Excellent problem-solving and analytical skills
• Experience mentoring developers
• Ability to clearly communicate across all levels of the organization
• Working experience in the banking industry, with at least 5 years in IT management or system operation
• Experience and maturity to work with cultural diversities and the ability to communicate ideas, standards and policies with confidence
• Solid experience in experience in open platform, network, SAN/NAS/network
• Sound knowledge of the operation of systems, data center, network, and information security
• Proficient in both spoken and written English and Chinese, fluent in Putonghua

Qualifications: BA in Organizational Leadership with 9 years of Experience

• Experience as a manager or SME handling escalation from senior engineering or application-development staff
• Experience supporting a large heterogeneous data-center environment, and understanding of data center infrastructure, virtualization, and automation techniques
• Experience with a heterogeneous environment and a wide variety of hardware vendors, technologies, and operating systems in on-premises and cloud-hosted environments
• Experience creating and managing technical and process documentation
• Must have Information Technology Infrastructure Library (ITIL) Foundation Certification
• Must have additional certifications in Linux, Oracle, or Middleware platforms (common areas where complex issues bubble up to this role
• Experience with government contracts/clients, particularly those involved in healthcare (HHS, CMS, NIH, NLM, FDA, VA, etc)
• Knowledge of FDA data centers
• Strong analytical, communication and organizational skills with the ability to analyze business practices and define and document optimal procedures or practices
• Excellent skills in managing all phases of IT projects from needs analysis to implementation and training
• Excellent track record of delivering projects on schedule and under budget
• Able to develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, and funding

Qualifications: BS in Electrical Engineering with 8 years of Experience

• IT experience in Information Technology
• Working IT knowledge of Cloud Platform, Windows OS, Servers and Systems, Cyber Security, and Project Management
• Ability to assess needs relating to hardware, software, SAASSAAS, and Helpdesk
• Experience in setting up and managing in-house and contractor IT Support teams - Level 1, 2
• Excellent presentation and negotiation skills to engage technical and non-technical audiences
• Excellent leadership skills with the ability to lead, communicate and interact at various levels
• Experience in managing IT Projects and completing on time
• Must have Microsoft, ITIL and Project Management Certifications
• Experience in managing Information security solutions/projects
• Technical experience in Order Management, Material Master, Sales, and Distribution ERP functions
• Strong verbal, written and presentation skills
• Exceptional customer service orientation
• Leadership abilities to coordinate between functional and technical teams
• Ability to troubleshoot applications and interface issues
• Familiarity with configuring SAP Material Master, Sales and Distribution, Finance and Project Systems modules
• Must have Technical ABAP skills
• Familiarity with Interfaces such as EDI, IDOC, BAPI, OpenText, Babelway, MuleSoft, API
• Familiarity with Salesforce.com, Oracle CPQ, Agile PLM, MMS2, logistics software such as Clippership, and Proficy MES
• Must have SharePoint workflow technical skills

Qualifications: BS in Digital Transformation with 9 years of Experience

• Profound experience in managing complex Linux/Windows, Server/Desktop environments in a LAN/WAN environment
• Profound knowledge in Windows/Linux server operating systems, Kerberos, Active Directory, DHCP, DNS and VMWare
• Proven experience leading an international / culturally diverse team
• Strategic planning, project management, organizational and time management skills
• Fluent in English and German (spoken and written)
• Excellent interpersonal and communication skills
• Excellent team leadership ability
• Demonstrated a continuous improvement mindset with the ability to manage a large volume of projects
• Strong partnering skills with all areas of the business
• Effective influencing and negotiating skills when working with vendors
• Ability to work in a fast-paced environment and manage well through ambiguity and complexity
• Exceptional attention to detail combined with strong organizational skills
• Ability to multitask and strong follow-up skills
• Experience in ISO/SOC2 standards, Software Development Lifecycle (SLC) processes, IT Validation practices, SQA practices, and GxP, SOX, HIPAA, etc., regulations around IT systems

Qualifications: BA in Strategic Management with 7 years of Experience

• Experience in SAP ERP SD modules 
• Proven experience in strategic planning and execution, combined with strong organizational skills and business acumen
• Prior experience working in a warehouse or manufacturing environment
• Experience with Surveillance and Access Management Solutions, Warehouse Management Systems
• Familiarity with safety concerns, risks, and opportunities within a manufacturing environment
• Extensive experience in facilitating innovation in business processes and technical solution delivery
• Understanding of IT portfolio management and evaluating project criteria on ROI, strategic alignment, cost savings and suitability
• Ability to speak a second European language
• Experience in ERP implementation
• Strong analytical and troubleshooting skills in resolving technical and operational issues
• Knowledge of ISO 9001:2015, ISO 14001:2015 and SS506/OHSAS 18001:2007 

Qualifications: BS in Software Development with 5 years of Experience

• Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior-level management and key stakeholders
• Experience in leading innovation initiatives and a strong technology background
• Able to provide strategic direction, coach and mentor more junior management staff
• Must have strong leadership skills
• Analytical thinking and problem-solving skills
• Strong sense of business acumen, can verbally communicate to large and small mixed audiences of technical and non-technical people
• Good knowledge in networking, L1 troubleshooting, Servers, Firewall, and different OS
• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software (e.g., AnyDesk, TeamViewer)
• Ability to provide step-by-step technical help, both written and verbal
• Must have additional certification in Microsoft, Linux, Cisco or similar technologies

Qualifications: BS in Computer Science with 7 years of Experience

• Demonstrated understanding and experience in managing PKI and certificate platforms
• Well-practiced troubleshooting methodology
• Experience automating tasks or leading the automation of repeatable work
• Familiarity with leading an Agile Scrum team and the Scrum process
• Understand product licensing and budget forecasting
• Ability to communicate complex topics across all audiences
• Experience as an administrator or engineer with exposure to PKI, encryption tools, and certificate management
• Working experience in technology-related management and business
• Strong analysis, design and implementation experience
• Experience managing technical teams
• Advanced knowledge of best-in-class technical tools, techniques, and processes
• Solid understanding of IT Technologies and project management tools
• Ability to manage multiple projects/priorities simultaneously
• Proven experience with process improvement

Qualifications: BS in Information Technology with 6 years of Experience

• Deep expertise in and experience with technology standards and leading large and varied teams of professionals in large-scale applications/projects across multiple areas involving significant scope and complexity
• Extensive knowledge and understanding of businesses and/or organizational practices and disciplines
• Advanced knowledge of external competition, industry and/or market trends
• Experience and natural affinity for providing operational team direction and working autonomously in a management role
• Able to collaborate effectively with others to establish and execute on common goals
• Working experience in IT Management
• Strong technical background with experience in UNIX-based operating systems
• Familiarity with centralised storage platforms (e.g., NetApp, Isilon)
• Experience of working with support teams across time zones
• Strong verbal and written communication skills to convey complex and/or detailed information to multiple audiences with differing knowledge levels.
• Must have certifications in IT Operational management frameworks (e.g., ITIL)

Qualifications: BA in Management Information Systems with 5 years of Experience