Job Summary: 

• Department management and budget control
• Perform an IT daily check and review system requirements
• Deploy corporate IT policy and support the IT project
• Hands-on experience with network and server administration
• Worked for a global company, co-worked with a global team and provided service to remote offices and mobility employees
• Identify and develop the best IT solution for the organization
• Administer the data center (networking, server (Virtual Machine), PBX and backup) without any unexpected downtime
• Manage IT vendor (ex, EDI vendor, Printer vendor, Salesforce system vendor) and contract
• Support ERP (SAP, Dynamic) and application systems
• Manage and implement the project
• Provide direction for the IT team member
• Handle budget and ensure cost efficiency

Skills on Resume: 

• Department Management (Soft Skills)
• Budget Control (Hard Skills)
• Network Administration (Hard Skills)
• Server Management (Hard Skills)
• Vendor Management (Soft Skills)
• Project Implementation (Hard Skills)
• Team Leadership (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Manage all IT hardware (computers and other devices) owned or rented by the company
• Closely coordinate with technology vendors such as web services providers, hosting providers, VOIP system providers, etc.
• Monitoring daily operations, including server hardware, software, and operating systems
• Defining the IT infrastructure strategy, architecture, and processes
• Overseeing the annual IT budget and ensuring cost-effectiveness
• Evaluating technology risks to develop a network disaster recovery plan and backup procedures
• Administering and supporting core Microsoft and other technologies
• Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations
• Remaining up to date with advances in technology and industry best practices
• Analyzing business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs

Skills on Resume: 

• IT Infrastructure Strategy (Hard Skills)
• Vendor Coordination (Soft Skills)
• System Administration (Hard Skills)
• Technology Risk Management (Hard Skills)
• Budget Oversight (Soft Skills)
• Disaster Recovery (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Technology Evaluation (Hard Skills)

Job Summary: 

• Manage IT infrastructure and security service providers and ensure objectives are met regarding service levels, standards, financials and information security
• Act as the single point of contact for all infrastructure and information security projects, operations, and support
• Actively manage the Managed Service Providers responsible for the underlying technologies, operations, and projects
• Ensure adherence to standards, report on KPIs and project progress
• Interface with internal stakeholders, IT, and technical service providers to define scope and requirements, design system changes, estimate level of effort, develop and implement projects according to scope, budget and timeline
• Maintain awareness of current technology standards, releases, and emerging trends in Networking, End User Computing, Server Administration, Collaboration and Information Security
• Evaluate requirements and design appropriate infrastructure solutions to business problems
• Promote changes from non-production environments to production, following documented change management policy and standards
• Provide end-user support to over 200 internal users in key departments
• Publish monthly KPI reports on service desk tickets, SOC incidents, change requests, security training, etc.
• Maintain system and operational documentation for all infrastructure components
• Assist user departments with input to their Standard Operating Procedures
• Develop and publish end-user documentation and how-to instructions and FAQs

Skills on Resume: 

• Infrastructure Management (Hard Skills)
• Information Security (Hard Skills)
• Vendor Oversight (Soft Skills)
• Project Coordination (Soft Skills)
• Change Management (Hard Skills)
• KPI Reporting (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Technical Documentation (Hard Skills)

Job Summary: 

• Evaluate, configure, implement and document new business features to support internal stakeholder business requirements
• Assist end users in adopting changes
• Upgrade, patch, maintain, support, backup, archive and refresh infrastructure, endpoint and security components
• Verify and report on routine system maintenance procedures to ensure business continuity and security
• Perform capacity planning for infrastructure, factoring in growth projections based on anticipated future business demand
• Monitor system performance and provide performance metric reporting to ensure processing is within targeted performance levels
• Evaluate, test and implement infrastructure software maintenance releases and security patches according to vendors’ system maintenance guidelines
• Evaluate the compatibility of new releases with existing integrated systems and extensions
• Research and resolve infrastructure issues with data processing, performance, and accessibility
• Participate in infrastructure roadmap development to include cloud hosting and management tools
• Maintain awareness of current security best practices and proactively implement security standards to comply with evolving regulations and best practices
• Work remotely, maintaining a positive, collaborative and professional approach, working with team members and independently

Skills on Resume: 

• System Implementation (Hard Skills)
• Change Adoption (Soft Skills)
• Infrastructure Maintenance (Hard Skills)
• Performance Monitoring (Hard Skills)
• Capacity Planning (Hard Skills)
• Security Compliance (Hard Skills)
• Problem Solving (Soft Skills)
• Cloud Integration (Hard Skills)

Job Summary: 

• Ensure that the defined processes (Incident Management, Change Management, Problem and Capacity Management) are well applied and followed by the sites
• Actively manage relevant 3rd party vendors to ensure compliance with the defined processes
• Identify areas of improvement and bring added functionality to the environment
• Ensure optimal transparency, quality, consistency, and controlled redundancy across the datacenter infrastructure
• Provides technical guidance and leadership, coaching, and mentoring to team members
• Integrates the development of best practices, standards, procedures and quality objectives across systems, infrastructure or platforms
• Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools
• Operational management experience of HPE servers and storage (HPE Primera), vSphere ESXi 6.5 and higher, vCenter Server 6.5, vCenter Site Recovery Manager, vSphere VSAN, and iSCSI SANs
• Operational management of VMware virtual machines, Windows Servers, Active Directory, and Linux Servers
• Ensure technical systems and solutions are operating efficiently, according to best practices, and always maintain disaster recovery readiness
• Identify areas of improvement and bring added functionality to the environment
• Consult on infrastructure solution architecture (for example, systems) implementation and modification activities (for example, projects), particularly for new and/or shared infrastructure solutions
• Consult on application or infrastructure development projects to fit systems, data or infrastructure to the infrastructure architecture, and identify modifications to the infrastructure architecture to accommodate project needs

Skills on Resume: 

• Process Management (Hard Skills)
• Vendor Compliance (Soft Skills)
• Infrastructure Optimization (Hard Skills)
• Technical Leadership (Soft Skills)
• System Architecture (Hard Skills)
• Team Mentoring (Soft Skills)
• Disaster Recovery (Hard Skills)
• Best Practices Development (Hard Skills)