Job Summary: 

• Liaise with technology management as focal point for all high priority and major incidents reported and acquire a good situational understanding of the status event including causes, recovery actions, impact and chronology.
• Actively manage resolver groups by driving them to employ a logical and methodical process.
• Break down and isolate causes and recovery steps.
• Work with them to ensure steps are valid and follow a logical sequence.
• Drive group chats and bridge calls to ensure momentum of diagnosis and recovery.
• Provide support to, and participate in change control and problem management process.
• Send out executive alerts/communication mailers/status meetings.
• Focal point for incident status communication.
• Provide on-call/off-shift incident management support for critical issues affecting, or potentially affecting the production environment
• Responsible for mandatory support for quarterly DR events.
• Chair review calls with support and technology management.
• Ensure escalations get an appropriate level of focus from the technical team, tech management, relationship managers, and business continuity.

Skills on Resume:

• Incident Management (Hard Skills)
• Analytical Thinking (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Bridge Call Handling (Hard Skills)
• Technical Recovery Knowledge (Hard Skills)
• Team Coordination (Soft Skills)
• Executive Reporting (Hard Skills)
• Change Management (Hard Skills)

Job Summary: 

• Apply existing theories, principles, and concepts common to the production, compression, transport, and use of hydrogen as a transportation fuel and energy storage medium.
• Use existing models to derive analysis results and participate in the expansion of models using programming languages such as Python, R, and Julia.
• Perform hydrogen infrastructure analysis for projects across hydrogen technology systems (e.g., medium- and heavy-duty fuel cell vehicle electrification, hydrogen infrastructure roadmapping, economic analysis of hydrogen blending into natural gas pipelines).
• Participate in conversations with existing clients and collaborate with other researchers to create new projects and execute on project deliverables.
• Publish results in top technical journals and conference proceedings.
• Present work at conferences, symposia, and sponsor review meetings.
• Manage relationships with existing clients and partners while developing new relationships in the field of hydrogen research.
• Leverage existing industry relationships and build new connections to develop new business for the team.

Skills on Resume:

• Hydrogen Technology (Hard Skills)
• Data Modeling (Hard Skills)
• Python Programming (Hard Skills)
• Infrastructure Analysis (Hard Skills)
• Client Communication (Soft Skills)
• Team Collaboration (Soft Skills)
• Technical Writing (Hard Skills)
• Business Networking (Soft Skills)

Job Summary: 

• Support both the NERC/CIP compliance program and day-to-day plant infrastructure operations.
• Work closely with support staff from Generation, Information Technology, Security and the DCS Engineers.
• Apply proven communication and problem-solving skills to guide and assist the team on issues related to the configuration and monitoring of mission-critical plant support systems, ensuring service quality for the organization.
• Support NERC/CIP Compliance across the technology stack.
• Support Installation and Configuration of Palo Alto Firewalls.
• Support the Installation and Configuration of Cisco routers and switches.
• Support the Installation and Configuration of Active Directory.
• Support the Installation and Configuration of supporting Applications (patching, log management, AV, configuration management, backup, etc.).
• Support the Installation and Configuration of vSphere (ESXi, vCenter Servers).
• Deploy Virtual Machines and use Clones, Snapshots, and Templates.
• Configuring and understanding HA, Use of DRS, Backups, vMotion, svMotion, VDS features and roles within VMware.
• Act as a technical leader and mentor to Junior and technical level team members.

Skills on Resume:

• NERC/CIP Compliance (Hard Skills)
• Firewall Configuration (Hard Skills)
• Network Infrastructure (Hard Skills)
• VMware Administration (Hard Skills)
• System Installation (Hard Skills)
• Technical Leadership (Soft Skills)
• Team Collaboration (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Perform vulnerability scans and report findings for the On-prem and Cloud networks.
• Publish the vulnerability status reports to senior management and track remediation.
• Define and participate in the implementation of On-prem and Cloud architecture and security controls.
• Responsible for proactive identification of threats and risk remediation.
• Maintain security by monitoring and ensuring compliance with standards, policies, and procedures.
• Conduct incident response analyses and develop and conduct training programs.
• Upgrade security systems by monitoring the security environment, identifying security gaps, evaluating and implementing enhancements.
• Participate in and assist with the incident response team.
• Prepare system security reports by collecting, analyzing, and summarizing data and trends.

Skills on Resume:

• Vulnerability Scanning (Hard Skills)
• Cloud Security (Hard Skills)
• Threat Detection (Hard Skills)
• Risk Remediation (Hard Skills)
• Incident Response (Hard Skills)
• Security Compliance (Hard Skills)
• Security Reporting (Hard Skills)
• Security Training (Soft Skills)

Job Summary: 

• Manage the systems environment as part of a team of technology specialists.
• Design and implementation of new infrastructure technology solutions.
• Responsible for the continuous improvement of the existing on-prem and cloud infrastructure.
• Troubleshoot and resolve system-related issues.
• Responsible for configuration documentation management of new and existing systems.
• Responsible for documenting the technical requirements for the most complex of the area's projects and then putting together an overall design (within an architectural framework) to meet those requirements.
• Responsible for articulating technology and infrastructure standards to both business and technical users.
• Provide cost models and enforce architectural standards while meeting customers' requirements.
• Review high-level estimates to determine infrastructure impact and provide an estimation of hours.
• Define and engineer on-premises Wintel server infrastructure standards.
• Responsible for being a key technical contributor with recommendations and optimizations.
• Participate in major IT initiatives related to Security, Vulnerability and Patching Remediation, Cloud, and On-Premises scopes.
• Provide level 3 proactive operational support of the company’s crucial systems and business applications with 5,000 Wintel servers and 50,000 employees worldwide.

Skills on Resume:

• Infrastructure Design (Hard Skills)
• System Troubleshooting (Hard Skills)
• Cloud Management (Hard Skills)
• Technical Documentation (Hard Skills)
• Architecture Standards (Hard Skills)
• Cost Estimation (Hard Skills)
• Operational Support (Hard Skills)
• Technical Communication (Soft Skills)