Job Summary: 

• Act as the first line of support for SAP users for non-technical issues
• Identify, analyze and resolve issues daily and document solutions to be shared on a European Basis.
• Develop and Manage relationships with end-users of SAP on a basis.
• Responsible for producing Key Performance Indicators to track and monitor user issues and development initiatives
• Delivering workshops regularly to strengthen the pool of user knowledge
• Support for SAP Hana Implementation, new tools and SAP modules implementation
• Partner with the Logistics, Compliance, Support, and Operations team 
• Identify opportunities to measure productivity and efficacy in the organization
• Responsible for developing and maintaining business process maps
• Define, develop and own relevant metrics and ongoing management of dashboards to support day-to-day operations

Skills on Resume: 

• SAP Proficiency (Hard Skills)
• Problem-Solving Skills (Soft Skills)
• Documentation Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Analytical Skills (Hard Skills)
• Training (Soft Skills)
• Project Management Skills (Soft Skills)
• Metrics Development (Hard Skills)

Job Summary: 

• Learn business processes and relevant software technologies 
• Participate in the development and implementation of new systems and solutions
• Maintain existing systems that support one or more departments, such as Logistics, Operations, and Quality
• Interface with various departments within the organization to understand their needs, document requirements
• Collaborate in the development, testing, and implementation of the solution
• Develop knowledge and skills in enterprise-scale application design, development, and implementation of systems
• Participate in software validation activities to ensure that software solutions are designed to perform
• Responsible for collaborating in the development of training material
• Define, develop and present executive-level insights and reports to senior leadership to support business decision-making
• Support enterprise systems and business processes within one or more enterprise applications
• Work on the latest relevant software technologies to provide computer software solutions and applications to the organization

Skills on Resume: 

• Business Process (Hard Skills)
• Software Technology Proficiency (Hard Skills)
• System Development (Hard Skills)
• System Maintenance (Hard Skills)
• Requirement Analysis (Hard Skills)
• Communication (Soft Skills)
• Enterprise Application Design (Hard Skills)
• Software Validation and Testing (Hard Skills)

Job Summary: 

• Gather requirements from end users, facilitate business process discussions
• Participate in solution design, documentation, configuration, testing, and end-user support. 
• Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. 
• Continually look for ways to drive SAP Cloud for Customer best practice processes and procedures.
• Work as a liaison and subject matter expert between SAP and business owners
• Analyze business cases to measure adherence to standardized practices and data governance standards.
• Work closely with business users to understand business processes
• Design and propose application changes to address business needs with proper functional specifications
• Manage and evaluate internal/external application vendors on technical design, delivery and support
• Develop and coordinate application test plans and test cases, and facilitate test sessions
• Develop, coordinate and implement regular/project-based application training plans, training sessions and training materials
• Provide ongoing application system maintenance and problem resolution

Skills on Resume: 

• Requirement Gathering (Hard Skills)
• Solution Design (Hard Skills)
• Configuration and Testing (Hard Skills)
• Continuous Improvement (Hard Skills)
• SAP Cloud (Hard Skills)
• Stakeholder Management (Soft Skills)
• Business Process Analysis (Hard Skills)
• Vendor Management (Soft Skills)