SALESFORCE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Dec 12, 2025 - The Salesforce Professional plays a key role in managing and optimizing the Salesforce platform to support business processes, customer relationship management, and data analytics. This role involves customizing Salesforce solutions, integrating third-party applications, and collaborating with cross-functional teams to enhance user experience and streamline operations. The individual also ensures platform stability, performs regular system updates, and provides end-user training and support to drive adoption and efficiency.

Essential Hard and Soft Skills for a Standout Salesforce Resume
  • Salesforce Administration
  • Solution Design
  • Data Migration
  • System Integration
  • Process Automation
  • Reporting Analytics
  • Dashboard Development
  • Apex Development
  • API Integration
  • Agile Development
  • Stakeholder Collaboration
  • Requirements Gathering
  • Problem Solving
  • Communication Skills
  • User Training
  • Change Management
  • Team Leadership
  • Analytical Thinking
  • Project Coordination
  • Decision Making

Summary of Salesforce Knowledge and Qualifications on Resume

1. BS in Computer Science with 8 years of Experience

  • Excellent consulting/industry experience.
  • Ability to analyze business requirements to identify gaps and translate requirements into functional user stories
  • Good communication and presentation skills
  • Good Salesforce administration skills
  • Experience in implementing one of the Salesforce Clouds (Sales/Service/Marketing)
  • Expertise in writing user stories to communicate effectively with the offshore and onsite teams
  • Familiarity in leveraging Agile project methodologies for full lifecycle implementations
  • Experience in building RFP/RFI for SFDC implementation opportunities and building pre-sales collateral
  • Experience in Functional testing of SFDC implementations using various testing methodologies
  • Expertise on MS Suite of products (MS Office, including PowerPoint, Excel, Word, and Project Plan)
  • Salesforce Admin certification
  • Experience with integration and configuration
  • Experience in providing Salesforce designs using configuration/customization
  • Experience as a Salesforce Business Analyst

2. BS in Information Systems with 7 years of Experience

  • Experience in Salesforce.com design, configuration, custom development, and integrations
  • Experience with data loader and migration/ETL tools.
  • Experience with Sales Cloud, Service Cloud
  • Ability to understand business requirements and convert them into solution designs
  • Ability to effectively communicate technical issues and resolve problems
  • Good interpersonal and communication skills
  • Fluency in Microsoft Office applications, including Excel
  • Possess Salesforce.com certification
  • Professional Healthcare domain knowledge
  • Self-starter able to analyze and assess complex issues, re-engineer processes, and develop viable action plans
  • Ability to document process flows and develop/present proposed designs.
  • SFDC declarative development skills (workflows, process builder, approval processes).
  • Deep understanding of Salesforce capabilities as a user, administrator, and solution developer.
  • Strong grasp of Salesforce data model and report/dashboard development.
  • Understanding of SFDC sandboxes, deployment capabilities, and mass data manipulation.

3. BS in Software Engineering with 5 years of Experience

  • Experience using Salesforce to develop business solutions.
  • Extensive experience in business analysis and process design.
  • Experience documenting user stories and creating detailed as-is and to-be process and data flows
  • Experience leveraging and configuring Salesforce, AppExchange products to develop a solution.
  • Detail-oriented with a proven history as a self-starter who can work independently with minimal supervision
  • Excellent verbal presentation and written communication skills, with the ability to present to all levels of the organization
  • Results-oriented with excellent problem-solving, analytical, critical thinking, and decision-making skills
  • Ability to collaborate with others and understand how individual actions impact the team’s/organization’s vision and goals

4. BS in Management Information Systems with 9 years of Experience

  • Track record of good judgment and decision-making in positions with significant responsibility
  • Highly autonomous and able to independently identify high-value projects and drive their completion
  • Demonstrated leadership capability in cross-functional team environments
  • High comfort with complex technical environments
  • Be able to articulate/defend an informed opinion on important topics
  • Experience as a Salesforce.com administrator/super user
  • Experience aligning business applications with complex business process requirements
  • Excellent customer service skills with strong written, verbal, and listening communication skills
  • Proficiency in utilizing Microsoft Office Word and Excel
  • Strong analysis and decision-making abilities, including problem-solving
  • Strong sense of ownership and desire/ability to exceed expectations
  • Ability to work collaboratively on a high-performance team
  • Ability to manage multiple projects and work on tight deadlines
  • Ability to understand and act in accordance with the corporate and team mission, values, and principles

5. BS in Data Science with 7 years of Experience

  • Experience working with SFDC Marketing Cloud/Exact Target Marketing Automation tool
  • Experience developing/deploying Marketing Automation with an emphasis on process and detail to ensure data security, privacy, and accuracy
  • Working knowledge of HTML to update or enhance marketing campaigns and content
  • Marketing Cloud AMPScript familiarity and experience
  • Working knowledge of SQL to build Data Extensions
  • Knowledge of both acquisition and retention-based marketing campaign management and outbound email program administration
  • Working knowledge of Salesforce.com for sales/marketing functions
  • Familiarity with Agile software development methodology and its benefits
  • Knowledge of the software and systems development life cycle
  • Experience working in cross-functional groups that include QA, marketing, development, and various stakeholders with global

6. BS in Electrical Engineering with 6 years of Experience

  • Consulting/professional services experience
  • Good Salesforce, cross-cloud platform experience
  • Ability to utilize their Health Cloud and Service Cloud implementation
  • Excellent communication skills (written, verbal, and visual) with the ability to interface with clients
  • Ability to participate in team collaboration to understand project requirements and translate those requirements into clear and comprehensive user stories
  • Ability to develop proposed solutions to clients and prospects by articulating an approach and strategy as it directly relates to meeting project and business objectives
  • Experience in articulating upsell opportunities to the appropriate channels
  • Understanding of the intended audiences for the solution, the purpose of engaging these audiences, and validating against objectives and success metrics
  • Understanding of Agile methodologies, especially prioritization and management of flexible scope
  • Ability to keep current on new technologies as they relate to Salesforce and general application development

7. BS in Cybersecurity with 8 years of Experience

  • Salesforce Commerce Cloud experience
  • Expert experience with JavaScript Single Page (SPA) front-end frameworks (e.g., React, Angular, Vue, Next, etc.)
  • Core proficiency in modern web programming technologies (JavaScript, ES6+, CSS, NodeJS, etc.)
  • Strong knowledge and experience with integrating 3rd party solutions on the Salesforce Commerce Cloud platform
  • Experience using Photoshop to prepare images for development.
  • Possess working knowledge in multiple eCommerce businesses, including user experience design, content management, personalization, web analytics, SEO, payment processors, taxation services, fraud management, and order management systems
  • Possess knowledge and expertise in Salesforce Commerce Cloud platform architecture and design
  • Demonstrated ability to support multiple concurrent projects and responsibilities
  • Ability to partner effectively with a variety of stakeholders at a variety of levels
  • Exhibit a flexible and collaborative approach in a fast-paced environment
  • Demonstrated ability and willingness to learn new functions/tools

8. BS in Applied Mathematics with 10 years of Experience

  • Full software development lifecycle experience
  • Server-side/Backend engineering experience, including taking a product from inception through multiple release cycles.
  • Object-Oriented Analysis, Design, and Development experience.
  • Experience designing and developing server-side applications running on server-side and client-side JavaScript, Java, and Cloud (SaaS/PaaS) deployment environments.
  • Experience with Content Management Systems (CMS) for authoring and management of content.
  • Excellent problem-solving skills.
  • Experience designing RESTful API’s and implementing such APIs within a security framework such as OAuth
  • Ability to troubleshoot and fix issues in mobile applications.
  • Strong experience with optimization and analysis of existing server-side applications, including profiling and memory leak detection.
  • Experience with eCommerce applications and environments.
  • Experience with an eCommerce SaaS platform, including Salesforce Commerce Cloud
  • Experience working with Store Front Reference Architecture (SFRA) for Salesforce Commerce Cloud
  • Experience building use case-driven software with Agile Software Development and Test Driven Development methodologies
  • Experience with Google App Engine in a Java/Python/Go production environment
  • Experience with AWS Cloud development and functionality.

9. BS in Statistics with 7 years of Experience

  • Familiarity with the tools for development, release, and deployment processes
  • Experience in the conception and development of digital processes
  • Familiarity with design patterns, such as MVC or MVVM
  • Ability to routinely implement responsive and mobile designs
  • Knowledge of cross-browser development and performance optimization
  • Basic understanding of SEO and accessibility
  • Experience in using the Salesforce Commerce Cloud environment
  • Ability to work with agile methods
  • Confidence in using Web technologies (JavaScript, CSS, HTML), Frameworks (AngularJS, RequireJS, NodeJS), Test tools(Selenium test automation, JUnit).

10. BS in Computer Engineering with 5 years of Experience

  • Experience working as a Salesforce Consultant.
  • Possess ADM201 accreditation.
  • Experience with both Salesforce Classic and Lightning.
  • Strong written and oral communication skills
  • Ability to understand, document, and translate business needs to technical 3rd parties
  • Ability to support colleagues, providing clear direction in the use of Salesforce.
  • Passion for technology adoption and problem-solving
  • Excellent attention to detail and ability to manipulate data
  • Experience in membership/subscription-based business
  • Experience in the hospitality industry
  • Experience with Tevalis and ResDiary.
  • Excellent interpersonal skills with the ability to effectively guide and advise users

11. BS in Web Development with 9 years of Experience

  • Experience in Development and configuration in the Salesforce platform (Sales and Service Cloud)
  • Exposure in Einstein Analytics
  • Experience with Apex classes, triggers, Visual Force pages/components, and SOQL/SOSL
  • Experience developing customer-facing interfaces
  • Experience in Pre-sales and Proposal preparation.
  • Candidates must have a deep understanding of Salesforce architecture.
  • Good at Salesforce Lightning development
  • Ability to perform Salesforce integrations
  • Ability to write unit test cases
  • Knowledge in Web technologies such as CSS, JS, HTML
  • Familiarity with Responsive Web Design
  • Experience with Integration technologies (SOAP or REST)
  • Expertise in Lightning Web Components and in integration with other platforms
  • Experience in tools (git, Jira), methods, and concepts of software development
  • Ability to problem-solve high-level software and application issues
  • Expertise in Salesforce API and Integration with self-service analytics platforms like Tableau and Power BI.
  • Salesforce Consulting experience.
  • Exposure to embedding third-party applications in Salesforce

12. BS in Network Administration with 6 years of Experience

  • Experience working for a consulting firm or a professional services division of a software company in a business analyst/consulting analyst role
  • Previous applicable work experience
  • Must have hands-on experience working on the nCino Bank Operating System
  • Must have hands-on experience working on the Salesforce platform
  • Experience in delivering solutions, which could include strategy, design, development, testing, and training
  • Skills in other CRM packages (Microsoft CRM, SAP CRM, SalesLogix, Oracle On-Demand, and the like)
  • Excellent organizational, verbal, presentation/facilitation, and written communication skills
  • Ability to work well with people, including project stakeholders and project team members
  • Proactive desire to continue to broaden and deepen business and consulting skills
  • Ability to work both independently and within a team environment, backed up by strong communication skills
  • Ability to work in the United States without limitation

13. BS in Business Analytics with 9 years of Experience

  • Hands-on experience with Salesforce development (Apex, Visualforce, SOQL, JavaScript), administration, and configuration in complex environments
  • Experience working on projects with cross-functional teams, including Enterprise Marketing, Sales, and Revenue Operations teams
  • Excellent listening and communication skills
  • Full understanding of the end-to-end Enterprise Sales and Support processes (lead to quote, quote to cash, customer support)
  • Ability to develop and maintain technical design documents
  • Experience working in an Agile development environment
  • Experience with integrating Salesforce with both SaaS and custom on-premise solutions
  • Knowledge of Force.com coding best practices
  • Experience with Salesforce Lightning
  • Strong data analytics, reporting, and database experience (SQL)
  • Proficiency in developing unit tests with assertions for core functionality and following standard release management processes
  • Salesforce Platform Developer II Certification
  • Experience with applications such as Oracle Cloud, Pardot, CLM tools, AWS S3/Redshift, or an Integration platform

14. BS in Information Technology with 11 years of Experience

  • Salesforce experience with implementing, integrating, enhancing, and configuring.
  • DevOps and data management experience
  • Salesforce certifications, including Advanced Administrator, Platform Developer, and one of the Architect tracks
  • Experience managing a conversion from Salesforce Classic to Lightning
  • Experience working with Salesforce and Salesforce vendors
  • Experience integrating Salesforce with contact center platforms, data warehouse, and other enterprise primary platforms
  • Experience with Salesforce Maps, HubSpot, and DbAmp
  • Deep configuration experience with process builder, flows, and workflow
  • Demonstrated experience in reviewing and consolidating profiles, permission sets, record types, page layouts, list views, reports, and various other areas
  • Sales Cloud, Service Cloud, Marketing Cloud, and Analytics Cloud experience
  • Extensive experience with SQL to Salesforce integrations and data patterns
  • Understands the concepts of MDM with customer and prospect data and best practices of overall data management, flow, and management
  • Excellent oral and written communication skills to effectively deliver messages to a wide range of audiences, from executive to technical
  • Innovative and positive team member mindset
  • Strong teamwork and interpersonal skills, with the ability to deliver results working independently or in a collaborative environment

15. BS in Software Development with 8 years of Experience

  • Salesforce platform experience
  • Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment, either on a team or as an individual contributor
  • Deep understanding of the Salesforce product suite, including Sales Cloud, Service Cloud, Communities, and AppExchange solutions, and knowledge in Pardot Marketing
  • Advanced experience with Salesforce declarative and configuration tools, Lightning Design System, Lightning Components, Process Builder, and Lightning Flow Builder
  • Extensive VisualForce, Apex Classes/Controllers, and Apex Triggers development experience
  • Web Services development or experience with the Salesforce API (REST/SOAP/Metadata, etc.)
  • Knowledge of integrations, 3rd party integration tools, ETL with Salesforce
  • Strong knowledge of Object Oriented Analysis and Design, database design, and software development lifecycle
  • Excellent client-facing written, presentation, and verbal communications skills
  • Active Salesforce certifications and the ability to achieve relevant certifications upon hire

16. BS in Systems Engineering with 12 years of Experience

  • Excellent Salesforce experience
  • Project management experience of large-scale cross-functional programs for Salesforce-based Solutions and third-party technologies.
  • Experience delivering end-to-end Salesforce-based programs/projects, and experience working with software development lifecycles.
  • Experience in team management, delivery excellence, quality assurance, process compliance, and organizational Initiatives.
  • Solid experience in Waterfall and Agile project execution methodologies
  • Global and multilingual project delivery experience in Salesforce.com technology across various domains
  • Salesforce technical experience in Sales Cloud and Service Cloud
  • Good understanding and grip on release management and continuous integration methodologies.
  • Strong customer and vendor management skills
  • Demonstrated business acumen, with the ability to translate business objectives into supporting system requirements.
  • Ability to influence peers and managers while dealing with ambiguity.
  • Ability to lead cross-functional team meetings to deliver technical solutions while mitigating risks and resolving issues.
  • Effective verbal and written communication skills, problem-solving, conflict/resolution management, and active listening skills.
  • Fluent in Italian and English

17. BS in Data Analytics with 7 years of Experience

  • Proven experience as a Project Manager
  • Previous Business Analysis experience
  • Proven demonstrable experience in delivering SFDC Projects
  • Previous experience developing requirements for CRM (SFDC) projects and implementation
  • Knowledge of Pharma or Commercial Sales Organization
  • Team player, self-motivated, and extremely detail-oriented
  • Technical understanding and the ability to learn
  • Time management, ability to multitask, and managing multiple overlapping projects
  • Ability to deliver high-quality work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Experience working within a global workforce and co-located team
  • Previous experience working in a SCRUM or agile environment

18. BS in Industrial Engineering with 9 years of Experience

  • Experience as a software engineer
  • Experience with Pardot, Einstein Bots, Lightning Web Components, REST, and SOAP APIs
  • Prolific experience in integrating exterior platforms using API tools, Zapier, and Webhooks
  • Demonstrable experience using Webhooks, Zapier, Stripe, PriceBlocs (DevBloc), Box, Slack, and Gmail
  • Solid knowledge of Pardot, Airtable, and Podio
  • Development experience on Salesforce platforms
  • Must be a certified Salesforce.com Admin or Developer profile
  • Experience working with Pardot and integrating HubSpot
  • Salesforce certifications (e.g., App Builder and Platform Developer I)
  • The Platform Developer II certification
  • Detail-oriented with a proven ability to independently manage multiple competing priorities
  • An entrepreneurial mindset and outcome-focused personality
  • Ability to work in a fast-paced startup environment
  • Ability to qualitatively and quantitatively validate product assumptions through rapid and iterative testing
  • Fluent in verbal and written English

19. BS in Engineering Technology with 12 years of Experience

  • Hands-on software implementation experience with Salesforce
  • Project or Program Manager experience of at least five full lifecycle Salesforce implementations
  • Experience in managing a team comprised of business analysts, developers, and solution architects to efficiently deliver projects
  • Experience managing within a model PMO
  • Demonstrate a passion for delivering quality work to clients and motivating teams to do the same
  • Effective client/prospect interactions generating revenue opportunities and increasing knowledge of key solution requirements across multiple departments, including sales, services, support , and marketing
  • Ability to develop project proposals, comprehensive project budgets, and plans, and to contribute extensively through the entire engagement lifecycle from sales to delivery
  • Proven record of successfully leading full life-cycle information technology and transformation projects, on time and on budget, to the client’s satisfaction
  • Financial Institutions (banks, credit unions, insurance, wealth management) Industry experience
  • Salesforce Financial Services Cloud implementation experience

20. BS in Bioinformatics with 7 years of Experience

  • Salesforce Certified Administrator/Developer
  • Salesforce Certified Advanced Administrator/Developer
  • Knowledge of API, AWS, APP, triggers, and other components of Salesforce.
  • Ability to manage data, use the principles of data management to keep data organized and easy to use
  • Superior problem-solving skills 
  • Strong attention to detail, ability to manage large data sets, and routinely checking data for accuracy both require strong attention to detail
  • Strong understanding of the platform, ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Previous experience working in a SCRUM or agile environment
  • Good English language, including verbal and written
  • Excellent experience with Salesforce
  • Experience in software development or platform parameterization

21. BS in Mechatronics Engineering with 9 years of Experience

  • Excellent Design, analysis, and architectural skills
  • Ability to effectively prioritize and escalate issues
  • Good attention to detail, organized, and results-oriented
  • Proven experience working with Salesforce, such as Certified Salesforce Developer I, Developer II
  • Good written and verbal communication skills, including fluency in English
  • Ability to develop Salesforce workflows that integrate with 3rd party systems, sync, and async connections
  • Ability to develop Web Services to integrate into Salesforce
  • Understanding of standard API usage paradigms
  • Experience working remotely
  • Experience using Visualforce and Lightning
  • Experience in establishing automated deployments and continuous integration for Salesforce components
  • Be able to design solutions that are optimized for Salesforce application lifecycle constraints

22. BS in Mathematics with 10 years of Experience

  • Solid experience on the Salesforce platform
  • Extensive knowledge of CRM industry standards and best practices
  • Extensive administration and development experience on the Salesforce platform
  • Proficient with SFDC custom objects, Apex Classes, Triggers, VisualForce pages, Lightning component (Aura and LWC), SOQL
  • Experienced with technologies such as SQL, JavaScript, JQuery, REST APIs, and Microsoft Azure Data Factory
  • Experienced in deployment/packaging using continuous delivery tools (SFDX, Azure DevOps, and Git)
  • Good understanding of data structures, data modeling, and database schema required, and both functional and technical integration patterns
  • Experience with Agile/Scrum delivery methodology
  • Great team player, with the ability to work in cross-functional and geographically diverse teams
  • Salesforce Certified Platform Developer 1
  • Salesforce Certified App Builder
  • Salesforce Certified Integration Architecture Designer
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified Data Architecture and Management Designer Salesforce
  • Certified Identity and Access Management Designer, Salesforce Certified

23. BS in Computational Science with 8 years of Experience

  • Experience in Salesforce configuration and Customization
  • Extensive hands-on experience on Lightning Component, APEX, triggers, etc.
  • Knowledge on Lightning Web Component
  • Extensive experience in Salesforce Integration.
  • Experience with Salesforce Flows, Process Builder, and workflow
  • Expert on Salesforce Data Model and Security Model
  • Must have Salesforce Developer I certification
  • Salesforce integration architecture designer certification.
  • Experience in Service Cloud
  • Working experience in Agile, SAFe
  • Excellent communicator and strong written/verbal skills to interact with the business directly
  • Ability to act as a team lead for 2-3 offshore/onshore team members and lead requirement clarification
  • Ability to support design discussions, work with architects on design reviews, and guide and distribute work items to the team
  • Experience in working on GIT, Visual Studio Code, AutoRABIT, experience in working on multiple parallel environments, and managing code

24. BS in Informatics with 11 years of Experience

  • Ability to plan and manage complex projects
  • Ability to manage multiple projects/workstreams at the same time
  • Experience with Agile and Waterfall methodology
  • Experience with JIRA, MS Project Server tools
  • Project management and leadership skills for managing projects and the teams involved with them
  • Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
  • Analytical and problem-solving skills to handle any issues that occur during project completion
  • Organization and time management skills to keep projects on track
  • Excellent task scheduling skills
  • Demonstrated ability to provide innovative solutions to complex and critically sensitive issues affecting multiple disciplines and work groups
  • Experience leading large-scale projects.
  • Hands-on experience leading/managing Salesforce projects
  • Possess SCRUM certification
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