Salesforce Administrator Skills, Experience, and Job Requirements

SALESFORCE ADMINISTRATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Dec 10, 2025 - The Salesforce Administrator manages and optimizes the Salesforce platform in a tech or professional services setting. This role requires cross-functional collaboration, automation tool experience, strong documentation skills, and the ability to prioritize and deliver scalable solutions. The administrator also clarifies true business needs, evaluates vendor solutions, and partners with stakeholders to implement efficient, lasting improvements.

Essential Hard and Soft Skills for a Standout Salesforce Administrator Resume

Salesforce Administration
User Management
Security Configuration
Salesforce Customization
Workflow Automation
Data Migration
Dashboard Reporting
Process Automation
Report Development
Integration Management

Stakeholder Management
User Support
Cross-Functional Collaboration
Change Management
Requirement Gathering
Problem Solving
Communication Skills
Process Improvement
End User Training
Time Management

Summary of Salesforce Administrator Knowledge and Qualifications on Resume

1. BS in Information Technology with 7 years of Experience

Salesforce.com Admin (ADM201) Certified
Demonstrated ability to meet deadlines, handle simultaneous requests, and manage laterally and upwards
Ability to research and interpret technical documentation, such as release manuals and installation guides
Advanced understanding of Salesforce roles, profiles, field-level security, and permission sets
Advanced understanding of CRM Sales and Community fundamentals for accounts, contacts, and opportunities, including custom fields
Creative and analytical thinker with problem-solving skills
Excellent computer skills in a Microsoft Windows environment.
Effective verbal, written communication skills, and relationship-building skills.
Excellent interpersonal and coaching skills.
Ability to work with various departments and foster teamwork.
Ability to work independently with minimal supervision.
Demonstrate resourcefulness and initiative in dealing with daily assumptions.
Balanced understanding of long-term and short-term perspectives.
Experience as a Salesforce.com administrator
Experience as a Salesforce user
Ability to design and implement new processes and facilitate user adoption
Strong understanding of Salesforce, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Previous experience working in an agile environment
Performs well in high-pressure, fast-paced environments, both independently and as a team member
Experience working in a matrix organization
Ability to work in a team environment, manage multiple clients, and provide consultative skills throughout the process
Highly motivated with a strong sense of urgency

2. BA in Business Administration with 8 years of Experience

Salesforce.com administration experience and proven knowledge of Salesforce CRM and Force.com platforms.
Deep understanding of Sales Cloud and Service Cloud.
Experience with Marketing Cloud, Community Cloud, and Pardot.
Experience designing, configuring, and executing in a highly collaborative, agile, and fully remote environment.
Detail-oriented, organized, self-motivated, hard-working, and a great team player with excellent interpersonal skills.
Be able to prioritize tasks, identify trends, and manage an escalation process, including status updates to management and internal customers.
Experience working in a heavily customized Salesforce environment and/or working in the user environment.

3. BS in Computer Science with 10 years of Experience

High-level English language proficiency
Experience with Salesforce Flows
Admin experience with Salesforce Sales Cloud
Experience implementing Salesforce configuration changes, including Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Experience with Salesforce Service Cloud
Advanced Admin Certifications
Experience in designing scalable, best practice solutions

4. BA in Communication Studies with 9 years of Experience

Experience in a Salesforce.com administrator role
Succinct communication and presentation skills
Ability to manage multiple projects with competing timelines
Excellent interpersonal communication
Comfortable configuring Salesforce functions, including custom objects, custom settings, profiles, roles, permission sets, validation rules, workflows, process builder, visual workflow, reports, and dashboards
Experience working with users through User Acceptance Testing
Ability to determine when Salesforce can solution for requirements with configuration vs code
Ability to manage sandboxes, establish a deployment schedule, and process with multiple developers
Ability to manage a support request process and work queue
Ability to document the technical requirements of Apex or Visualforce
Experience administering Salesforce in a Call Center for Telesales or Telemarketing
Strong Visual Workflow knowledge
Experience working on projects with an agile methodology
Experience presenting to executives and stakeholders
Experience with DocuSign or another signature application
Experience with Drawloop or another document assembly application
Experience with CTI or softphone adapters in Salesforce

5. BS in Management Information Systems with 6 years of Experience

Intermediate proficiency with Salesforce’s declarative capabilities, including workflows/validation rules, data security features, and deployment of change sets
Knowledge of Salesforce best practices related to release management and deploying changes from sandboxes to production
Ability to work with individual business units to understand their processes and translate their needs into actionable Salesforce requirements for configuration/development
Strong verbal and written communication skills and the ability to interact with individuals at all levels of the organization
Conceptual understanding of relational databases
Experience working with Apex Data Loader
Be able to prioritize independently
Strong attention to detail
Strong interpersonal skills
Highly self-motivated, proactive self-starter
Ability to manage multiple tasks and respond quickly to emergent problems
Proficient in Microsoft Word, Excel, and PowerPoint
Experience with Service Cloud and Salesforce administration, implementation, and process improvement
Hands-on administrator experience with Salesforce, building applications using standard Salesforce customizations and automation features

6. BA in Organizational Leadership with 11 years of Experience

Salesforce administration experience.
Salesforce certifications and up-to-date experience with Salesforce releases and practices.
Strong communication skills (written and verbal) to recommend solutions to stakeholders, management, and staff regarding implementation.
Experience building low-code solutions to automate complex problems.
Strong track record and proven ability with hands-on configuration of new and existing Salesforce features, including user management, roles, profiles, permissions sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, flow, process builder, lightning pages, custom metadata types, custom settings, and managed packages.
Demonstrated ability to understand and articulate complex requirements.
Fluent in Lighting but comfortable in Classic Salesforce.
Proven ability to design and implement new processes and automations.
Strong understanding of the platform architecture.
Strong analytical thinking with demonstrated ability to assess the impact of new Salesforce functionality on the platform, upstream, and downstream applications.
Demonstrated ability to articulate complex requirements.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Highly flexible in an entrepreneurial environment with change as a constant.
Strong social networking and interpersonal skills.
Ability to adjust schedule seasonally to work at the Burning Man event held in Nevada.
Experience with nonprofit processes, systems, and administration.
Significant knowledge and experience within the Burning Man Project, affiliated organizations, and community.
Experience with Apex Triggers, Apex Class, and Apex Code.
Experience with DocuSign for Salesforce, Conga, Fulcrum, Zapier, and DemandTools.
Office infrastructure software experience with process, practice, and systems.
Data import and export skills.
Hands-on experience in performing complex data loads.
Ability to supervise and mentor others to foster a cooperative, collaborative work environment.
Previous experience leading app evaluation and selection projects.

7. BS in Software Engineering with 5 years of Experience

Successfully achieved the Salesforce Administrator certification.
Hands-on Salesforce Administration experience
Expansive range of technical skills.
In-depth knowledge of the standard capabilities of SFDC and have successfully helped in the rollout and support of a large Salesforce organization
Strong team-oriented personality.
Be able to quickly build relationships and work closely with internal process teams, developers, users, and management
Be able to communicate technical details clearly to any level of audience
Understanding of the Salesforce ERD
Proficiency in basic SQL
Knowledge of Salesforce CPQ

8. BA in Human Resources Management with 7 years of Experience

Salesforce Administrator certification
Salesforce Lightning experience
Intermediate to advanced Salesforce Reporting and Dashboarding
Experience in system implementation within a multi-divisional organisation
Strong technical mastery of solution administration and training frameworks
Proven track record of developing best practice information systems and the ability to learn new IS solutions
Strong project management base of knowledge
Demonstrated use of initiative to achieve results
Excellent interpersonal, conflict resolution, communication, and presentation skills

9. BS in Computer Engineering with 8 years of Experience

Proven experience with business process optimization and excellent interpersonal and collaboration skills
Experience working on Salesforce integration projects, such as mergers and acquisitions.
Experience training Salesforce users and creating related documentation (training materials, data flows, and use cases)
Excellent analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions
Positive attitude and ability to help lead others through change.
Experience as an SFDC Administrator/Business Systems Analyst working with Sales, Channel, and Marketing functional areas.
Thorough understanding of key end-to-end CRM/PRM processes with extensive knowledge of industry best practices in the CRM/PRM space, both on process and technology
Good understanding of the entire quote to order process.
Experience with Salesforce CPQ
Salesforce.com Administrator certification.
Salesforce.com Advanced Administrator/Platform App Builder certification

10. BA in Marketing with 6 years of Experience

Previous Salesforce Admin experience
Experience supporting Salesforce.com configuration and customization
Experience with change/release management within the SFDC application
Experience with the AppExchange tools
Experience creating SQL queries using the Oracle database
Ability to analyze, structure, and interpret large quantities of raw data
Ability to work in a fast-paced project-oriented environment
Self-driven with strong problem-solving skills
Inquisitive and interactive nature towards research, analysis, and development, asking probing questions
Proactive and willing to contribute ideas.
Strong communication and collaboration skills
Highly organized, detail-oriented, and hands-on work style
Be able to maintain efficiency and a positive attitude in the face of challenging and competing deadlines
Salesforce Administrator Certification

11. BS in Cybersecurity with 8 years of Experience

Excellent project management skills and a positive attitude
Demonstrated ability to meet deadlines, handle, and prioritize simultaneous requests
Creative and analytical thinker with strong problem-solving skills
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Ability to assess the impact of new requirements on Salesforce and other integrated systems
Strong business acumen with the ability to make sound judgments and quick decisions
Understanding of Agile and Scrum methodologies
Relevant employment experience as a Salesforce Administrator
Saleforce.com Admin (ADM201 and ADM211) certified

12. BA in Sociology with 6 years of Experience

Salesforce experience gained in a similar role, certifications
Strong understanding of how to customize Salesforce.com to drive efficiency and experience in integrating Salesforce with other platforms
Proven experience on Force.com and/or Sales, Service, and Communities Clouds
Proven track record providing level 1 and 2 support on Salesforce.com
Data analysis and management experience
Proven track record of teamwork with non-technical client staff and colleagues
Strong experience with MS Excel
Experience using mass data upload and update tools, Demand Tool
Stellar communication skills, verbal and written

13. BS in Data Analytics with 3 years of Experience

Strong organizational and time management skills
Excellent verbal and written communication skills
Salesforce Administrator certification
Experience as a Salesforce Administrator across Sales and Marketing clouds, and with Customer Community implementations
Previous experience with testing
Strong Microsoft Excel skills

14. BA in International Business with 5 years of Experience

Salesforce Certified Administrator certification
Experience in Sales and Marketing Cloud as Platform Administrator
Experience leading configuration, business analysis, process builder, user adoption, and customization of Salesforce
Excellent data management knowledge and skills
Experience working in an Agile Environment
Strong communication, analytical, and problem-solving skills

15. BS in Business Information Systems with 4 years of Experience

Experience in software development
Previous experience in Agile practices
Salesforce Certified Administrator or Salesforce Certified Developer certification
Previous Salesforce administrator experience
Possess Salesforce certification
Experience working with agile methodology (participating in daily stand-ups, grooming, planning, etc.)

16. BA in Psychology with 9 years of Experience

Experience in an SFDC Admin role, configuring, deploying, and supporting an Enterprise SFDC implementation
Experience working as a DevOps/Salesforce Release engineer
Good understanding of the Release Management process
Experience with Agile Methodology and JIRA environment
Highly self-motivated and directed
Excellent analytical skills
Salesforce.com Admin certification, Advanced Admin Certification
Experience with version control software (Git)
Experience with SFDC.com Lightning Experience
Strong understanding of Incident and change management processes

17. BS in Computer Information Systems with 11 years of Experience

Experience in Salesforce administration supporting the Salesforce platform, Service Cloud, or Sales Cloud.
Experience working within professional services or the tech industry.
Experience working in a cross-functional role, with the ability to work with analysts and/or business stakeholders to clarify requirements before solution implementation, and the ability to work with fellow Salesforce Administrator teammates to administer scalable, efficient solutions.
Experience with middleware and automation platforms (e.g., Workato, Zapier, or similar)
Experience working in process optimization and improvement in a cross-functional environment.
Be able to seek clarification on user requests to understand their underlying true needs, instead of simply building temporary solutions.
Excellent at documentation and technical process mapping.
Experience in vendor requisition and evaluation for build-or-buy solutions.
Must have the ability to independently prioritize tickets to reasonably meet project deadlines, in partnership with Business Transformation Program Managers.

18. BA in Economics with 7 years of Experience

Proven self-starter and highly motivated
Problem solver with a natural predisposition toward data-driven decision making
Thrive in a fast-paced, exciting work environment
Experienced with Salesforce integrations
Experience in Salesforce administration, support, and development
Possess Salesforce certification
Experience with the Salesforce API (REST/SOAP/Metadata, etc.)
Demonstrated success in working with remote teams across multiple geographies,
Strong customer service skills and ability to effectively assist system users to resolve problems and questions,
Excellent interpersonal skills and experience communicating with and managing the expectations of both technical and non-technical stakeholders,
Demonstrated ability to be solution-oriented, solve problems, and think out of the box

19. BS in Software Development with 8 years of Experience

Experience with declarative Force.com development tools such as Workflows, Approval processes, Process Builder, Flow Builder, Lightning App Builder, etc.
Experience with Salesforce Sales Cloud and CPQ
Experience with Outreach, Chorus, ZoomInfo, Clari, and other sales enablement platforms
Experience with Salesforce reports and dashboards
Strong communication skills and experience collaborating across many different operating teams
Top-notch prioritization skills and experience driving a technology roadmap

20. BA in Public Administration with 6 years of Experience

Experience administering Salesforce (Salesforce Admin Certification) in a stand-alone role.
Strong project management skills and stakeholder management to identify needs and execute relevant and useful solutions.
Experience with external stakeholders
Experience introducing a Salesforce ticketing system and ensuring correct use across an organisation (either using SF tools or a 3rd party app).
Familiarity with industry best practices in Salesforce implementation and the ability to lead the charge in making sure we’re set up for growth and increased complexity over the coming years.
Experience developing and testing via change sets, as well as a proven ability to build automated processes using workflows, process builders, and flows, particularly within Salesforce.
Experience installing and managing 3rd-party apps (e.g., DLRS, NPSP, S-Docs, Crunchbase) that relate to the internal databases.
Previous experience creating smart and useful documentation on all Salesforce processes.

21. BS in Systems Engineering with 8 years of Experience

Strong working experience with Salesforce and best practice configuration, including gathering management information and reporting.
Confident working across multiple departments.
Excellent stakeholder management skills.
Ability to effectively communicate complex concepts.
Strong logical and analytical thinking to support report creation and data analysis
Knowledge of Data Protection rules
Experience with Salesforce Flows
Understanding of Salesforce integrations, both within Salesforce and for external applications
Ability to balance multiple projects simultaneously
Salesforce.com Administrator, Advanced Administrator, Sales Cloud, Service Cloud, or Platform App Builder certifications

22. BA in Political Science with 6 years of Experience

Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, JavaScript, HTML.
Strong experience with Sales Cloud, Service Cloud, Experience Cloud, Lightning Components, LWC.
Integration experience and a good understanding of data structures, knowledge of SOQL, web services, and APIs.
Strong understanding of CRM data and design best practices.
Experience working in an Agile environment.
Excellent written and verbal communication skills.
Ability to communicate effectively with both technical and non-technical stakeholders.
Ability to manage multiple conflicting priorities.
Understanding of Salesforce best practices and functionality.

23. BS in Mathematics with 10 years of Experience

Industry experience as a Salesforce.com administrator and/or developer
Experience leading technical talent and/or a technical function
Be able to understand business requirements and convert them into solution designs
Be able to lead or facilitate sessions to define and document business requirements
Ability to manage and support Salesforce.com configuration tasks such as field/page updates, workflows, validations, custom permissions, approvals, etc.
Experience building complex reports and report types
Advanced experience with Salesforce configuration and custom development
Experience with the Salesforce development toolkit, including Apex, Test classes, Triggers, Visualforce, HTML, CSS, jQuery, SOQL/SOSL, Force.com IDE, and migration tools
Experience or ability to quickly learn existing 3rd party integrations, including Conga, DocuSign, Form Assembly, Eventbrite, etc.
Strong ability to autonomously prioritize projects and manage timeline expectations
Experience with the AppExchange tools
Experience with SOAP/REST API development
Strong presentation and communication skills
Experience in presenting to all levels of management

24. BA in Liberal Studies with 5 years of Experience

Previous Salesforce experience in a team setting.
Demonstrated experience building workflow automations using process builders and flows.
Demonstrated experience customizing object fields, permission sets, workflow rules, reports, and dashboards.
Demonstrated experience providing end users with technical assistance and troubleshooting bugs.
Strong problem-solving, priority setting, multi-tasking, and analytical skills.
Passion for collaboration and a desire to learn from team members of all disciplines and experiences.
Knowledge of health systems and technologies.
Achievement of Salesforce Certified Administrator certification.
Experience with Agile development methodologies such as Scrum.
Experience in a startup environment.

25. BS in Engineering Management with 7 years of Experience

Strong Salesforce product knowledge and hands-on administration experience with Service Cloud, Education Cloud, and Student Success Hub
Certified Salesforce Administrator
Additional Salesforce certifications, e.g., Advanced Administrator, Platform App Builder
Experience implementing Salesforce configuration changes, including Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Proactive attitude to platform enhancements
Excellent relationship-building skills
Creative and analytical thinker with strong problem-solving skills.
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
Ability to assess the impact of new requirements on Salesforce and other integrated systems.
Experience in change management and governance
Demonstrates continued personal/professional development
Experience with higher education processes.

26. BA in Project Management with 4 years of Experience

Experience in the Salesforce.com platform
Salesforce Administrator Certification
Expert at defining the system architecture landscape and identifying gaps between the current solution and the desired solution
Strong problem-solving, priority-setting, multi-tasking, analytical, and collaboration skills
Must have excellent written and verbal communication skills

27. BS in Applied Computing with 5 years of Experience

ADM201 Salesforce Admin Certified.
Solid track record of System Administration in a production Salesforce environment.
Knowledge and interest in Salesforce and how this enables the Organisation’s core purpose and strategy.
Experience with data processes/automation, Screen Flows.
Possess Salesforce Certified Administrator
Comprehensive experience working as a Salesforce Administrator with a strong understanding of the business analysis function
Experience using Service Cloud
Strong collaboration, problem-solving solving and teamwork skills
Desire to progress further in the Salesforce ecosystem

28. BA in Public Relations with 3 years of Experience

Direct customer support experience within a SaaS or technology-based business
Salesforce Administrator Certification
Ability to successfully navigate in a dynamic, fast-paced, multi-tasking, start-up environment.
Capacity to prioritize the client's interests to resolve issues and improve the customer experience.
Proactive problem-solving that picks up the phone and screen-shares with clients for quick resolutions.
Strong analytical, critical thinking, and problem-solving skills.
Technically adaptive, ability to learn new solutions, features/functionality, and communicate those in a value-added way to customers.
High-energy self-starter as well as a collaborative team player.
Strong presentation and communication skills, both verbal and written.
Comfortable engaging with diverse customers with varying levels of technical skills and knowledge.

29. BS in Technical Management with 6 years of Experience

Previous experience as a hands-on developer and admin within the Salesforce domain
Professional with Salesforce Certified Developer 1 (PD1) and Administrator (ADM201).
Understanding of Salesforce standard objects, including Leads, Accounts, Contacts, Opportunities, Products, Price book, Lead process, Sales process, etc.
Proficiency with HTML/CSS, JavaScript, jQuery, Salesforce tools like Process Builder, Visual Flows, Approval process, etc.
Hands-on experience with Salesforce Apex, Lightning (Aura/LWC), Triggers, Batch, Visualforce, SOQL, OOP Concept, DevOps Stack
Experience implementing solutions by mapping customers' business processes to Salesforce.com features like Sales Cloud, Service Cloud, CPQ, and Communities
Experience with Salesforce CPQ
Experience with SAAS/subscription-based models.
Self-starter able to handle multiple projects at a time, highly proactive, and able to follow through.
Excellent verbal/written communication skills, including an ability to effectively communicate with both sales and technical teams.

30. BA in Education with 7 years of Experience

Strong Salesforce product knowledge and Salesforce Administration hands-on experience with Sales Cloud and Experience Cloud
Certified Salesforce Administrator
Strong technical, analytical, and problem-solving skills
Proactive attitude to platform enhancements
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels
Experience in change management and governance
Strong project management and organizational skills, including keen attention to detail
Ability to multitask, delegate, and prioritize tasks
Demonstrated ability to work effectively in a fast-paced, high-volume, deadline-driven environment.
Experience implementing Salesforce configuration changes, including Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports

31. BS in Cloud Computing with 6 years of Experience

Experience administering on the Salesforce platform, particularly Service and Sales Cloud
Salesforce Cloud Lightning experience
Strong business stakeholder management and communication skills
Ability to troubleshoot end-user questions and suggest solutions
In-depth knowledge of building workflows, process builders, and low-code solutions
Salesforce Admin Certification
Advanced Microsoft Excel skills
Experience working with Agile delivery methodologies
Database management experience
Financial Services experience
Salesforce Developer Certification and Apex coding experience

32. BA in Journalism with 7 years of Experience

Experience with operational support using Salesforce.com.
Experience in Salesforce Administration.
Experience in CPQ administration
Experience in creating/updating/testing flows
Salesforce Administrator Certification
Possess CPQ Certification
Experience as a business analyst and/or service and support role.
Experience with Clari
Experience with NetSuite
Experience with Celigo Integrator.io or a comparable iPaas
Experience with Domo reporting

33. BS in Network Administration with 9 years of Experience

Salesforce Certified Administrator certification
Salesforce Certified Advanced Administrator certification
Salesforce Security Specialist certification
Experience in Salesforce administration/configuration, including profiles, roles, sharing rules, groups, permissions, security, fields, page layouts, record types, validation rules, data management, reporting, dashboards, workflow, triggers, and assignment rules, self-service functionality
Experience running projects from initiation to completion with minimal oversight
Experience in Security configuration
Ability to solve highly complex business problems across platforms, utilizing Salesforce and other business applications
Excellent organizational, interpersonal, presentation, and communication skills
Proactive and positive attitude, always willing to collaborate with team members and colleagues
Strong troubleshooting, analytical, and problem-solving abilities
Ability to manage multiple tasks and effectively prioritize various requests and responsibilities

34. BA in Anthropology with 8 years of Experience

Salesforce administration experience, including Sales, Service Cloud, and Partner Community Portal
Experience in user setup, profiles, roles, and team security
Experience in creating and managing workflow rules, data validations, and object customizations
Strong understanding of Salesforce administration, best practices, and strong knowledge of the Salesforce Security model.
Ability to work independently in a fast-paced, dynamic environment
Thorough knowledge of the Salesforce Lightning platform
Passion for leading and driving to results, with the ability to analyze systems and processes for inefficiencies, leading to clearly communicated recommendations for solutions or improvements using either new or existing technology
Ability to manage change in an agile environment with global stakeholders
Excellent skills in self-audit, careful documentation of process, testing changes thoroughly, and the ability to interpret results to verify accuracy or identify anomalies
Fluent in spoken and written English
Salesforce Certified (Administrator or Advanced Administrator)

35. BS in Web Development with 4 years of Experience

Salesforce Administrator, Salesforce Architect, or Salesforce Developer Certification
Experience in customizing and managing on the Salesforce platform
Advanced skill in coding in Apex, JavaScript, Python, etc.
Ability to quickly learn new technologies
Display strong written/oral communication and outstanding interpersonal skills.
Be highly organized and proactively respond to the needs of the business, often under tight deadlines.

36. BA in Strategic Communication with 6 years of Experience

Demonstrated ability to understand and articulate complex requirements
Previous experience working in a SCRUM or agile environment
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the actual underlying needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Must demonstrate exceptional verbal and written communication skills
Must demonstrate the ability to communicate effectively

37. BS in Digital Media with 7 years of Experience

Experience in application development programming experience
Experience as a Lead/Chief Program Architect
Experience in Information Technology or a related field
Possess Certified Salesforce Administrator
Experience implementing and configuring Salesforce.com in Salesforce.com Development.
Salesforce Admin Certification.
Salesforce Developer Certification.

38. BA in English with 9 years of Experience

Combined experience working within a multi-user system, including administration, developing requirements, conducting analysis, driving implementations and user adoption, designing workflows, and building reporting capabilities
Must be eligible to work in the United States without the need for a work visa or residency sponsorship
Proven experience in ongoing education related to technology trends within software development and support
Ability to manage work direction and lead, influence, mentor, and provide feedback to others within the team
Ability to drive innovation and be forward-thinking
Excellent written, technical, and verbal communication skills
Ability to establish a presentation of technical and non-technical material adapted to the respective audience
Ability to transition abstract concepts into comprehensive technical solutions
Strong problem-solving and business analysis skills
Strong traits of decisiveness and judgment
Excellent documentation skills
Salesforce.com Certified Administrator and/or Advanced Administrator Experience working in an environment with regulatory compliance requirements (HIPAA, PCI, etc.)
Previous experience in the PBM/health care industry
Ability to work on the weekend for technical support and/or project needs

39. BS in Artificial Intelligence with 4 years of Experience

Salesforce admin in an Enterprise environment supporting users
Possess Salesforce Admin certification
Salesforce Senior Admin certification
Ability to manage a complex SFDC enterprise platform with guidance and support
Capable of designing solutions with minimal direction
Ability to implement suitable solutions under the guidance of senior team members
Ability to apply best practices to solution design

40. BA in Art History with 5 years of Experience

Experience with Salesforce in the educational sector or in the digital environment
Salesforce Certified Administrator Certificate
Experienced with the Lightning Component Framework
Basic understanding of Salesforce coding and integration options
Ability to communicate complex technical concepts clearly and simply
Organizational and presentation skills, time management, and team spirit distinguish.
Proficient in spoken and written English, German

41. BS in Machine Learning with 9 years of Experience

Experience in Salesforce.com CRM Platform, supporting from an administrative standpoint.
Strong knowledge in Salesforce Administration, Sales Cloud, and Service Cloud configuration experience for classic.
Experience with lightning
Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions, and Approval processes.
Experience in leading testing and creating detailed process documentation and deployment processes
Extensive business knowledge on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, and Campaigns, and building custom objects
Hands-on experience with managing data, including uploads, extracts, ETL, etc.
Hands-on experience with data management and handling merging accounts and duplicate account cleaning, utilizing tools such as clearMDM
Experience working in a scrum team and understanding Agile methodology for user story delivery and sprint work.
Experience working with business unit team members and configuring Salesforce.com to meet business requirements, as well as finalizing/approving acceptance criteria.
Excellent Leadership and Interpersonal skills, a team player with the ability to work effectively with all levels of the organization and individually as well.
Willingness to share information, train, and mentor SFDC admins in training.

42. BA in History with 3 years of Experience

Experience as a Salesforce Administrator
Strong knowledge of the standard capabilities of Salesforce, including user management, security, custom objects, page layouts, validation rules, process builders, and workflows.
Knowledge of Agile practices
Strong organisational and communication abilities
Creative and problem-solving mindset
Must be fluent in English and French
Knowledge of Apex, Lightning Components, and Visualforce

43. BS in Robotics with 6 years of Experience

Experience as a lead Salesforce administrator responsible
Salesforce Administrator Certification (ADM201)
Demonstrated experience managing multiple application environments (Development, Test, and Production) and leveraging change sets to migrate development work to production
Proven track record of successful management of project plans and driving projects to on-time completion
Experience using Salesforce tools, including Data Loader and Eclipse Force.com IDE
Exceptional written and verbal communication skills and the ability to communicate across all levels of the organization
Previous experience supporting a sales team and working with a wide variety of cross-functional stakeholders

44. BA in Gender Studies with 8 years of Experience

Advanced knowledge of Salesforce CRM platforms.
Ability to learn a new Salesforce instance with significant customizations
Previous Marketing Cloud experience
Data management skills
Working knowledge of Bitbucket, Data Loader, Jitterbit, Jira, and Confluence.
Experience managing user support tickets in Service Now
Comfort working and assisting users, leveraging best practices for virtual communications.
Ability to problem-solve high-level software and application issues.
Advanced Excel skills
Exposure to Salesforce Community and Health Cloud
Strong communication to liaise between business units and the digital development team

45. BS in Computer Networking with 5 years of Experience

Must be a motivated individual with strong analytical, problem-solving, and root cause analysis skills.
Logical, process-oriented thinker with a natural curiosity about technology.
Must have the ability to work on multiple, time-critical projects simultaneously.
Excellent verbal and written communication, including presentation of complex data in easily understood ways and strong data visualization skills.
Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects.
Innovative, forward thinker, and strong abilities in relationship management.
Salesforce administration and/or development experience
Experience as a business analyst or project manager.

46. BA in Philosophy with 6 years of Experience

Experience with Salesforce.com as a dedicated administrator.
Salesforce Administrator Certification
Proven track record of effective project management, delivering end-to-end solutions
Strong time management, planning, and prioritization
Excellent verbal and written communication skills
Experience interacting and communicating deliverables to a wide variety of Sales, Customer Support, Marketing, Legal, and Executive leaders
Desire to work and thrive in a fast-paced, evolving environment
Must have a sense of urgency and self-motivation
Extensive G-Sheet/Excel knowledge

47. BS in Enterprise Systems with 5 years of Experience

Salesforce Administration experience, including Sales and Service Cloud, Communities, email, and data-driven platform integrations, and thorough knowledge of the Lightning platform
Experience with Salesforce data management tools (Data Loader, DemandTools, etc.)
Advanced proficiency in Excel and other Microsoft Office applications
Must be able to work efficiently with a distributed team of Salesforce Administrators to ensure required change coordination and management
Excellent skills in self-audit, careful documentation of process, testing changes thoroughly, and the ability to interpret results to verify accuracy or identify anomalies
Ability to work independently and remain flexible and motivated to work in a fast-paced environment
Strong organization skills with a proven passion for data quality discipline
Solid written and verbal communication skills

48. BA in Social Work with 8 years of Experience

Experience working with membership associations
Experience as a Salesforce Certified Administrator
Development experience with APEX and/or Visual Force
Excellent project management skills
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level information to a general understanding
Experience creating documentation for requirements, design, testing, and training
Demonstrated ability to prioritize tasks and organize information, be detail-oriented, meet deadlines, and handle and prioritize simultaneous requests
Ability to adapt to changing priorities
Excellent verbal and written skills

49. BS in Information Systems Security with 9 years of Experience

Salesforce Admin experience in a high-growth SaaS environment, B2B SaaS
Experience with Salesforce CPQ
Strong competency with Salesforce automations, including building flows, process builders, workflow rules, and formula fields
Relevant Salesforce certifications
In-depth understanding of Salesforce permissions, roles, and profiles, org-wide defaults, and sharing sets
Strong stakeholder management skills, ability to foster good business relationships, and collaborate with business leads and stakeholders
Willingness to take on the tough challenges to support growth with a roll-up-the-sleeves mentality
Strong communication skills, both written and verbal in English, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users
Strong organization and project management skills
Desire to continue learning additional systems and platforms
Experience with HubSpot Marketing Hub and/or Outreach

50. BA in Hospitality Management with 6 years of Experience

Strong expertise in the modules, including Sales Cloud, Service Cloud, Communities, Force.com, CPQ, Marketing Automation (Marketo)
Hands-on SQL coding
Customer-centric with an ability to understand customer needs
Strong business analysis skills 
Highly organized in thought and in practice
Highly motivated and creative thinker
Technical understanding and the ability to learn fast
Excellent interpersonal skills and a proven ability to collaborate with others 
Be able to work in a Multi-tasking arena with a strong can-do and proactive approach
Be able to work in a global team

51. BS in Mobile App Development with 3 years of Experience

Ability to work with others as a single team dedicated to supporting the core values and mission of providing best-in-class roadside assistance to the members
Salesforce Administrator Certification
Hands-on Salesforce Administration experience
Proven technical ability with the Salesforce platform
Salesforce Field Service experience
Strong verbal and written communication skills

52. BA in Media Studies with 5 years of Experience

Salesforce.com Administrator or equivalent experience managing an Enterprise-level instance with the users.
Previous Business Analyst, Sales Operations, Sales, Marketing, Technical Support, and/or Project
Ability to prioritize work and adjust to rapidly changing requirements and demands
Advanced written and verbal communication skills
Excellent organizational, document management, and team leadership skills
Strong technical aptitude, comfortable with integrations and writing out business requirements for IT
Strong Windows Operating Systems/Microsoft Office skills

53. BS in Database Administration with 6 years of Experience

Strong verbal and written communication skills
Self-driven, energetic, problem solver who thrives in a fast-paced and always evolving environment
Experience in a Salesforce Administrator or related role
Proficient with Excel
Salesforce Administrator certification
Experience with Sales Cloud and Service Cloud
Experience in an Agile environment working with Jira
Experience with 3rd party integrations (Outreach, Calendly, ZoomInfo, PandaDoc)
Knowledge and experience with Pardot
Experience with data imports and uploads using DataLoader

54. BA in Graphic Design with 8 years of Experience

Salesforce Admin Certification (ADM-201)
Experience working with Salesforce custom (and standard) objects
Experience working with both Classic and Lightning versions of Salesforce
Experience managing reporting, metrics, and dashboards for various teams
Experience with declarative features (workflow, process builder, etc) to accomplish process automation
Experience with dev, partial, and full sandboxes to manage change revisions
Experience with QA and regression testing
Extreme proficiency in the use of data management tools such as Excel, Data Loader, DemandTools, etc
In-depth understanding of standard business, sales, and finance processes
Close attention to detail
Excellent communication and analytical skills
Ability to take direction but also work independently, as part of a team, and on multiple projects simultaneously
Strong customer service and relationship-building skills, team-player attitude
Experience working with integration to external systems
Experience with CPQ systems such as SteelBrick/Salesforce CPQ (BigMachines, Apttus, etc)
Knowledge of the Salesforce platform ecosystem (sites, communities, portals, 3rd-party plugins)
Understanding of relational databases and data integration tools

55. BS in Health Informatics with 6 years of Experience

Self-motivated and able to work both with the team and independently from a remote location
Excellent written and verbal communication skills
Good understanding of MS applications, including Excel, PowerPoint, Project, and Visio
Familiarity with Agile development methodologies and tools (e.g., Jira)
Ability to prioritize and organize tasks and assignments
Detail-oriented with strong problem-solving skills
Excellent personal and project organization skills
Ability to work cross-functionally with members in all departments
Previous experience working in an Information Systems or helpdesk environment
Experience with Salesforce CPQ
Experience Salesforce administration experience
Salesforce Administrator Certification

56. BA in Environmental Studies with 5 years of Experience

Previous Salesforce Admin experience
Salesforce Admin Certification or working towards Salesforce Admin Certification
Basic experience with data models and SQL
Basic experience with various system-to-system integrations, APIs, or similar technologies
Highly self-motivated, self-directed, and attentive to detail with a focus on high-quality client service delivery
Ability to work both independently and as part of a team in a fast-paced and highly demanding work environment
Understanding of Customer support, Sales, Marketing, and Financial business concepts
Hands-on experience delivering custom SFDC solutions

57. BS in Industrial Engineering with 4 years of Experience

Solid hands-on Salesforce administrator experience
Experience with production support or client service
Experience with finance, asset management
Great communication skills with an enthusiastic personality
Certified Salesforce Administrator

58. BA in Creative Writing with 5 years of Experience

Experience facilitating and delivering training or other related facilitation experience, such as group meetings or presentations
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills
Ability to manage multiple small projects simultaneously
Experience researching, troubleshooting, and investigating Customer Relationship Management tool-related issues
Understanding and awareness of Wells Fargo policies on Risk, Compliance, and Security with cloud applications and third-party Customer Relationship Management (CRM) systems
Knowledge and understanding of Salesforce or other Customer Relationship Management tools, and experience making recommendations to support various business goals and directives
Possess Certified Salesforce Administrator

59. BS in E-Commerce with 6 years of Experience

Experience working in an application support or IT service desk role
Salesforce product knowledge and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
Strong problem-solving and troubleshooting skills
Excellent communication skills
Salesforce Administrator Certification
Demonstrates enthusiasm towards continued learning and development
Data management skills, including the ability to turn raw data sets into meaningful analysis and information

Relevant Information

Salesforce Developer Skills, Experience, and Job Requirements