RN CASE MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Oct 11, 2024 - The RN Case Manager ensures optimal patient care by utilizing a valid nursing license, complemented by extensive experience in Home Health and/or hospice settings. This role requires management of interdisciplinary teams including LVNs, Social Workers, and Chaplains, ensuring a coordinated approach to patient care across homes, nursing facilities, and hospitals. Critical certifications such as Basic Life Support and CPR are mandatory, along with the ability to navigate emotional stress while delivering sensitive and compassionate care to terminally ill patients and their families.
Essential Hard and Soft Skills for a Standout RN Case Manager Resume
- Clinical Assessment
- Medical Knowledge
- Care Coordination
- Case Management Software Proficiency
- Utilization Review
- Patient Advocacy
- Regulatory Compliance
- Documentation Skills
- Health Insurance Knowledge
- Emergency Response
- Communication
- Empathy
- Problem-Solving
- Time Management
- Adaptability
- Interpersonal Skills
- Leadership
- Critical Thinking
- Negotiation
- Stress Management


Summary of RN Case Manager Knowledge and Qualifications on Resume
1. BS in Nursing with 3 years of Experience
- Registered Nurse (Active Florida RN License or in process of obtaining active FL RN Licensure)
- Experience in an acute-care hospital setting desired
- Experience in case management
- Strong patient focus and commitment to continuous process improvement
- Ability to proactively develop & maintain effective working relationships
- Direct experience with skilled nursing community admissions and understanding of Medicare, Managed Care, and private insurance requirements for admission to a skilled nursing community.
- Possess working knowledge of Health Insurance Portability and Accountability Act guidelines.
- Direct experience with skilled nursing community admissions.
2. BS in Public Health with 5 years of Experience
- Valid license as a Registered Nurse
- Extensive Home Health and/or hospice experience
- Current Basic Life Support Certification
- Must be organized and manage LVNs, Social Workers, Chaplain
- Must be able to travel and care for patients in homes, nursing facilities and hospitals
- CPR certification mandatory
- Must be able to cope with emotional stress and be tolerant of individual lifestyles
- Must be sensitive to the needs of terminally ill patients and families and one's own feelings about dying and death
- Must have reliable transportation
- Must have basic computer skills
3. BS in Social Work with 6 years of Experience
- Broad based clinical practice experience in acute care facility.
- Case Management experience, familiar with Interqual
- Current licensure as a Registered Nurse in the State of Alaska or RN compact license from participating compact states.
- American Red Cross or American Heart Association Basic Life Support Course (BLS or BCLS) and Certification.
- Certification in case management or utilization review.
- Experience in acute care hospital nursing
- Knowledge of regulatory standards, compliance requirements and hospital policies and procedures.
- Working knowledge and ability to apply professional standards of practice in job situations.
- Ability to project a professional image.
- Strong organizational, analytical and critical thinking skills.
- Working knowledge of computer and software applications used in job functions.