• Promote an attitude of teamwork to include assisting other team members both on the floor and with side work.
• Serve as both an opener and a closer on respective shifts.
• Complete daily side work upon entering and leaving the shift.
• Learn and become proficient with the Jonas POS system.
• Follow and adhere to the AAC standard of table-side service.
• Fulfill both opening and closing side work on each shift.
• Assist and is cross-trained in other departments/club functions to help the club (this includes Special Events).
• Learn and maintain knowledge of all menu items.
• Learn and maintain knowledge of all beverage offerings.

Skills: Team Collaboration, Shift Management, POS System Proficiency, Table-Side Service, Multitasking, Cross-Department Support, Menu Knowledge, Beverage Expertise

• Meet with all managers/chef de cuisine to receive updates on food and beverage features and station assignments.
• Prepare and set assigned sections, including booths, community tables, tables and the patio for tavern guests prior to the shift.
• Greet guests, introduce self, and present guests with the menu to welcome them.
• Inform guests of specials and menu changes and make recommendations so they may make an informed food and beverage choice.
• Responsibly serves alcoholic beverages to guests.
• Check IDs and adhere to alcohol awareness policy to prevent guest intoxication.
• Take and record food and beverage orders from the guests and repeat orders back to the guests to ensure accuracy.
• Effectively uses the POS system to relay orders to the kitchen staff and bar by accurately entering items.
• Execute Tavern’s Top 3 priorities, including Door, running F&B and answering the phone.
• Run food from the expo to guests seated in the tavern.
• Responsible for guest satisfaction by handling guests’ complaints, including alerting the manager to ensure return visits.
• Communicate with team members and managers regarding the availability of tables, seating for large parties, or special requests.

Skills: Team Communication, Food and Beverage Knowledge, Guest Service, Alcohol Awareness, Order Accuracy, POS System Operation, Conflict Resolution, Multitasking Efficiency

• Personally demonstrate a commitment to guest service by responding to guest needs and concerns, and be committed to making every guest satisfied.
• Help guests select food and beverages by presenting menu selections, such as answering food preparation questions.
• Respond to additional guests' dining needs by observing the dining process from start to finish with every guest.
• Transmit orders to kitchen team members in a timely manner.
• Serve orders by delivering guests' choices from the kitchen and per serving standards.
• Accurately bill guests for all orders, and accept and process payment for all guests served.
• Responsible for accurate recording of all transactions, including payment type and tips.
• Clear tables of unnecessary items from all tables being served throughout the dining process.
• Wipe table tops and chairs with a damp cloth as soon as the guest has left, replace soiled table linens, and set tables with silverware and glassware.
• Replenish the supply of clean linens, silverware, glassware, and dishes in the dining room.
• Respond to requests from guests for assistance and information about hotel services and/or the local area.
• Understand and help monitor basic safety and security procedures of the hotel.

Skills: Guest Service Commitment, Menu Presentation, Order Transmission, Food Delivery, Payment Processing, Transaction Accuracy, Table Maintenance, Safety Awareness

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements for to position to include Alcohol Awareness, Food Handlers Safety, etc.
• Familiarize yourself with the organization of the restaurant and lounge and know the function of each job position.
• Know the menus and specials in the restaurant thoroughly.
• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Clear, clean and reset tables.
• Familiarize yourself with the operation of the P.O.S.
• Carry out cashiering functions in closing checks and end-of-shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.

Skills: Regulatory Compliance, Food Safety Certification, Restaurant Operations Knowledge, Menu Familiarity, Guest Service, Table Resetting, POS Operation, Cash Handling

• Welcome and greet guests, making sure they feel comfortable and know there to personally take care of them.
• Find ways to make guests feel special through personalized service and genuine concern for their experience.
• Maintain outstanding service levels not only in the designated table section, but for all guests.
• Process orders and payments quickly and efficiently according to ACFP standards so guests’ wonderful experience will not be compromised.
• Complete all running responsibilities throughout the shift, including restocking and replenishing service supplies, condiments, and service ware.
• Learn the ACFP menu in order to answer guests’ questions and make suggestions.
• Know alcoholic service laws and standards.
• Meet the legal age requirement to serve alcohol based on state-mandated guidelines.
• Know dining room and service procedures and functions well.
• Work in a standing position throughout their shift.
• Maintain a great attitude and smile throughout their shift.
• Operate a point-of-sale system.
• Practice high sanitary standards, including washing hands frequently.

Skills: Guest Relations, Personalized Service, Service Excellence, Order Processing, Inventory Replenishment, Menu Knowledge, Alcohol Service Compliance, Sanitation Practices

• Serve ice water and/or coffee upon greeting the table.
• Present the menu to the diner, suggesting dinner courses, appropriate wines, and answering questions.
• Write the order on the check or memorize it.
• Relay orders to the kitchen or bar and serve courses from the kitchen and service bars.
• Garnish and decorate dishes preparatory to serving.
• Serve patrons from a dish at the table on occasion.
• Observe diners to fulfill any additional requests and to perceive when the meal has been completed.
• Responsible for the total bill and accepts payment or refers the patron to the cashier.
• Replenish supplies and prepare for the next meal.
• Take the initiative to greet guests in a friendly and warm manner.

Skills: Table Service, Menu Presentation, Order Taking, Food Delivery, Dish Presentation, Guest Observation, Payment Handling, Supply Replenishment

• Interact with guests to take drink and food orders.
• Communicate with the kitchen for food ordering.
• Ensure prompt delivery of food to the guest's table.
• Use working knowledge of liquor, beer, wine and food that is served at the property.
• Handle all checks and cash according to procedures.
• Ensure the cleanliness of the restaurant, including polished flatware, clean glassware and plates.
• Familiarize yourself with all property amenities and other restaurants.
• Use proper verbal etiquette, including greetings and using the guest's name.
• Respond to any reasonable task as assigned by the supervisor or manager.
• Help out in other areas of the restaurant, including seating guests.
• Familiarize with other aspects of the resort in providing information to assist and ensure guest satisfaction.

Skills: Guest Interaction, Order Coordination, Food Delivery, Beverage Knowledge, Cash Handling, Restaurant Cleanliness, Property Familiarity, Professional Communication

• Check completed food orders for accuracy, appearance and temperature, and deliver to the table immediately.
• Show a desire to please with genuine hospitality, personality and specific suggestions at every step.
• Actively engage Guests who have concerns and remedy them.
• Ensure that each Guest is 100% satisfied with his/her dining experience.
• Clean, keep tables/station, pantry line area and dining room common areas.
• Complete assigned Perkins cleaning system duties.

Skills: Food Quality Control, Hospitality Excellence, Guest Engagement, Customer Satisfaction, Cleaning Duties, Team Cooperation, Attention Detail, Service Efficiency

• Ensure a smooth and timely experience for all guests.
• Become a subject matter expert on menu items, ingredients, and preparation methods.
• Serve drinks and food to guests.
• Inform guests of daily specials, making recommendations.
• Greet guests promptly as they arrive at their table.
• Record accurate food and beverage orders and input them into the POS system.

Skills: Guest Experience, Menu Expertise, Food and Beverage Service, Sales Recommendations, Guest Greeting, Order Accuracy, POS Operation, Communication Skills

• Clearly communicates and understands residents’ preferences.
• Wait on residents and provide them with exceptional service.
• Perform minor food preparation duties.
• Set up the salad bar attractively and restock.
• Accountable for the cleaning of beverage dispensers.

Skills: Resident Communication, Customer Service, Food Preparation, Salad Bar Setup, Beverage Station Maintenance, Attention Detail, Teamwork, Time Management

• Must have Food Handler and Alcohol Awareness Certifications.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Must have a passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Able to work flexible schedule, able to work evenings, weekends, and holidays.

Qualifications: BA in Hospitality Management with 1 year of Experience

• Food service experience, preferably in a hotel/resort environment.
• Basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.
• Must have a general knowledge of wine, beer, liquors, waters and drinks served.
• Ability to serve the needs of guests through verbal face-to-face interactions.
• Ability to learn and use POS computer systems used at the hotel.
• Strong attention to detail.
• Must be able to remain organized and handle multiple tasks and work under the pressure of serving multiple guests at once.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
• Ability to work varying schedules to reflect the business needs of the hotel.
• Ability to work schedules will include working on holidays, weekends and alternate shifts.
• Must complete TIPS (Training for Intervention Procedures) alcohol awareness certification as scheduled upon employment.
• Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
• Must know all applicable health standards.
• Knowledge of federal, state and local laws, ordinances and regulations and company policy regarding serving alcohol to minors and intoxicated patrons.

Qualifications: BS in Culinary Arts with 2 years of Experience

• Willingness to be open to learning and growing.
• Must have maturity of judgment and behavior.
• Able to maintain high standards for work areas and appearance.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.
• Ability to attend work and show up for scheduled shift on time with satisfactory regularity.
• Ability to present oneself in a highly professional manner to others and understand honesty.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to use a computer.
• Ability to listen carefully to their customers’ orders, explain drink and food items and make menu recommendations.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
• Ability to walk or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
• Able to vary schedule to include evenings, holidays, weekends and extended hours as business dictates.
• Able to perform the duties of this job, the employee is primarily in a controlled, temperate environment, exposed to heat/cold during support of outside activities.

Qualifications: BA in Hotel and Restaurant Administration with 1 year of Experience

• Experience in a fine-dining restaurant.
• Good knowledge of food and beverage service.
• Excellent interpersonal skills and personal presentation.
• Must have outstanding communication skills with a strong command of the English language.
• Ability to pour, mix and blend a wide variety of wines, spirits and drinks.
• Strong product knowledge.
• Able to work a flexible schedule with the ability to work all shifts, weekends and holidays.
• Must have working computer skills and knowledge, including but not limited to Excel, Word, Internet and Microsoft.
• Must have EU work authorization.

Qualifications: BS in Nutrition and Food Science with 3 years of Experience

• Good communication and multi-tasking skills.
• Able to execute instructions as specified by the manager.
• Able to stay calm and focused in stressful and busy situations.
• Able to work under minimal supervision.
• Must be diligent, proactive, and efficient.
• Able to work well in a team.

Qualifications: BA in Tourism and Hospitality Studies with 1 year of Experience

• Able to efficiently and properly perform all service standards.
• Able to greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Must have full familiarity with menus.
• Must have full knowledge of beverage offerings.
• Able to polish and clean the water glasses in his/her assigned station before opening hours.
• Able to perform any other duties as assigned by the restaurant manager.
• Ability to set tables according to the type of event and service standards.
• Ability to take orders and answer questions/offer suggestions on menu selections.
• Ability to communicate with the culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Ability to check in with guests to ensure satisfaction with each food course and/or beverage.
• Able to present an accurate check to the guest and process payment.
• Able to maintain the cleanliness of work areas throughout the day.
• Able to complete closing duties.
• Must be able to work in a fast-paced environment.
• Serving experience with a quality establishment.
• Prior serving and cash handling experience.
• Must be able to multitask.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts, including AM and PM shifts, weekends, and holidays.
• Must have alcohol training certification (TABC/TIPS).
• Must have a Food Handler permit.

Qualifications: BA in Psychology with 2 years of Experience

• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use of service computer.
• Must have full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs.
• Ability to walk through a crowded room on a continuous basis throughout the shift with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.

Qualifications: BA in Theater Arts with 1 year of Experience

• Experience in a hotel or a related field.
• Must have restaurant experience.
• Must have TABC and Food Handler’s Certification.
• Experience in and a passion for Hospitality.
• Excellent written and oral communication skills.
• Knowledge about The Post Oak and its services.
• Ability to carry food and beverage trays safely and professionally.
• Must have a desire to provide the utmost in guest service.
• Well-groomed and professional in appearance.
• Solid interpersonal and communication skills.
• Strong attention to detail.
• Ability to listen effectively.
• Ability to work nights, weekends, and holidays, with strong schedule flexibility to accommodate the needs of the operation.

Qualifications: BA in Communication Studies with 2 years of Experience

• Professional with strong service skills.
• Ability to work varying shifts, including weekends.
• Able to multitask in a busy environment.
• Ability to stand and walk for 6-8 hours at a time.
• Excellent communication skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak, read and write proficient English.

Qualifications: BA in Hospitality Management with 1 year of Experience

• Previous experience in food and beverage service and customer service.
• Must have a Food Handler's card.
• Ability to communicate verbally and in writing in English.
• Ability to be patient and gracious with residents.
• Exceptional customer service skills, detail-oriented and good listening skills.
• Ability to work in a fast-paced and busy work environment.

Qualifications: BA in Sociology with 2 years of Experience