QUALITY ASSURANCE MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Sep 18, 2024 - The Quality Assurance Manager needed outstanding Excel skills to manipulate data and generate reports, alongside proficient use of Microsoft Office, Internet browsers, and Outlook. The role demands excellent communication and presentation skills, with a strong understanding of food safety management practices and operations. Candidate must manage multiple projects, conduct food safety audits, and maintain security clearances, while effectively interacting with all business levels.

Summary of Quality Assurance Manager Knowledge and Qualifications on Resume

1. BS in Quality Management with 6 years of Experience

  • Knowledge of in-depth food safety systems and HACCP principles 
  • Experience in implement and maintaining HACCP plans, GMPs, and Quality regulatory requirements
  • Experience in internal and external audit 
  • Proven management experience including demonstrated change management competency
  • Strong leadership and communication skills
  • Ability to energetic, enthusiastic, a can-do flexible attitude
  • Must be proficient in using Microsoft Excel, Microsoft Word and Microsoft PowerPoint
  • Able to perform basic mathematical calculations and analyses
  • Ability to interpret lab results, aptitude for gaining knowledge
  • Comfortable and effective in problem solving, dynamic, innovative, organized and detail oriented

2. BS in Industrial Engineering with 7 years of Experience

  • Experience in quality/manufacturing/sanitation management roles with dairy, frozen novelties, or related field
  • Ability connect/influence plant management and plant workforce
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Communication of ideas/technical information in an easily understandable way Continuous improvement experience
  • Have food Defense Certification, HACCP certification, PCQI certification and SQF experience
  • Experience with basic in-house lab testing for safety compliance.
  • Strong skills in Microsoft Office programs and other computer skills
  • Ability to work overtime, holidays, weekends, or different shifts 
  • Excellent verbal and written communication skills
  • Ability to Spanish-speaking, strong planning and organization

3. BS in Manufacturing Engineering with 11 years of Experience

  • Demonstration of hands on problem solving and sense of urgency / customer responsiveness
  • Ability to build strong relationships in a manufacturing environment across wide range of coworkers
  • Have management expertise in a manufacturing environment with a tried understanding of engineering experience focusing on pressure vessels in compliance to ASME.
  • Knowledge and understanding of statutory/regulatory inspection requirements.
  • Skills advanced problem-solving 
  • Working knowledge of ISO9001 QMS required with proven ability to use Quality Assurance principles to impact business results
  • Ability to work across all levels of personnel with demonstrated influence and leadership
  • Proficient in MS Office applications, SAP experience
  • Must also have excellent communication skills, work under deadline and be able to multi-task
  • Experience in the pharmaceutical industry is highly desired

4. BS in Business Administration with 15 years of Experience

  • Experience in quality assurance or development property and casualty insurance industry.
  • Experience managing the testing aspect of core insurance systems (e.g., agent facing, policy management, claims, etc.)
  • Advanced skills in coaching, motivation, training, and facilitation of teamwork.
  • Ability to effectively plan and manage resources to ensure multiple priorities are completed on time and with a high level of quality.
  • Experience with SDLC, working with 3rd party vendors and software enhancements, transformations, and updates.
  • Ability to prioritize and make decisions swiftly.
  • Knowledge of agile methodology.
  • Ability to work effectively in a virtual environment.
  • Ability to utilize quality value creation tools (statistics, fishbone diagrams, QFD matrix) in development and improvement of quality system
  • Must be able to analyze data using statistical methods to identify specific problems, identify trends, reduce manufacturing cost through improved quality performance, and product quality.

5. BS in Operations Management with 4 years of Experience

  • Good written and oral communication skills in English and Spanish.
  • Experience in the food industry GMP and HACCP.
  • Internal Auditor Certification Preferred and experience training employees
  • Experience in FSSC22000 preferred, or other GFSI scheme such as SQF, BRC, etc.
  • Functional knowledge of and the ability to train in Spanish.
  • Intermediate or higher knowledge of Microsoft Office.
  • Database proficiency is highly preferred
  • Certified in prepared to attain certification as a Quality Auditor Competencies
  • Extensive experience in assurance activities & quality management within and O&M environment or resources industries
  • Sound understanding of Asset Management & Systems Assurance standards

6. BS in Statistics with 5 years of Experience

  • Abiliy to understanding and application experience in at least one type of special tests such as server-side performance, game feature, protocol, security, etc.
  • Have a keen insight and rapid learning ability.
  • Strong sense of curiosity and innovative, a strategic thinker with logical analysis ability.
  • Good command of the English language, both written and oral communication skills.
  • Ability to an eye for detail and ability to identify opportunities for improvement.
  • Good Time Management Skills and ability to multitask with excellent teamwork.
  • Experience in specific white box testing
  • Have a passion for gaming and enjoy Simulation Games which stimulate real world activities.
  • Experience in assurance report writing
  • Knowledge of ISO 55001 and decision support tools

7. BS in Mathematics with 10 years of Experience

  • Excellent communication, presentation and customer interface skills required,
  • Ability to manage and prioritize multiple projects,
  • Computer experience with Microsoft Office products, Internet browsers, and Outlook,
  • Excellent Excel skills to manipulate and analyze data to generate reports in a variety of formats,
  • Must have the ability to obtain and maintain a security clearance
  • Familiar with best practice of food safety management.
  • Demonstrable understanding of Operations.
  • Ability to manage external auditors.
  • Ability to conduct food safety audits.
  • Ability to communicate at different levels within the business.

8. BS in Business Administration with 8 years of Experience

  • Detailed knowledge of quality methodologies, statistical thinking, data systems, and statistical process control. 
  • Detailed knowledge of the ISO series of standards (e.g., ISO 17020/17021/17025/17065, etc.).
  • Knowledge of quality concepts, techniques, methodologies 
  • Knowledge of systems to achieve local/regional business objectives in support of UL’s strategy or goals.
  • Skills project management leadership and facilitation
  • Strong analytical ability sufficient to analyze quality data
  • Strong evaluate potential causes or results of reported problems/issues 
  • Ability to determine appropriate course of action including recommendations for implementing system improvement.
  • Communication and collaboration skills to interface with local management 
  • Skill department leadership, peer leadership, accreditors, and/or functional peer group managers, involving matters between functional areas, divisions, or locations.
  • Ability to lead a cooperative effort among members of a project team.

9. BS in Quality Management with 10 years of Experience

  • Knowledge HACCP & application is a must.
  • Experienced in food manufacturing or restaurants and experienced in extensive audit 
  • Achieve results through knowledge, empathy and commitment.
  • Assimilating information about government and industry to guide program.
  • Ability to train, coach and develop employees on topics of proficiency in handling angry, distressed or argumentative people.
  • Experience implementing process-changing technologies.
  • Experience implementing WCAG for a SAAS platform.
  • Hands-on experience with automated testing tools and frameworks.
  • Proven ability to mentor and coach to develop and manage a high-performance Team.
  • Demonstrated ability to work within a matrix environment and manage multiple, simple to complex, and technical projects.
  • Ability to establish effective working relationships with a variety of people at different levels both internally and externally.