QA ANALYST JOB DESCRIPTION

Defect-free software does not happen by accident. A QA Analyst reads requirements, constructs test cases against acceptance criteria, and works inside agile sprint teams to catch functional gaps before code reaches users. This role sits within product engineering or a dedicated quality function, answering to a QA lead or engineering manager, and covers manual testing, automation contribution, and defect lifecycle ownership across web-based and enterprise applications. Employers in insurance, SaaS, ecommerce, and healthcare IT consistently staff this position at the individual contributor level, where the output is a documented, traceable test record that gives release teams confidence to ship.

As the QA Analyst, you own the design, execution, and documentation of test plans and test cases that verify software meets functional and business requirements before production release. You operate within an agile development team, collaborating daily with software engineers, product managers, and business analysts to close coverage gaps and advance release readiness.

Career Impact: QA Analysts who develop expertise in both manual and automation testing within enterprise software environments build credentials that carry into senior QA, test lead, and quality engineering roles with measurable market value.

Business Impact: The test coverage this role produces determines whether functional defects reach end users, making the QA Analyst the last structured checkpoint before software touches customers or regulated business operations.

Growth Opportunity: Experience spanning SDLC participation, defect triage, and automation contribution positions the QA Analyst to move into test automation engineering or QA lead roles as scope and seniority expand.

• Design and execute manual test cases against functional requirements and acceptance criteria to validate software behavior before release.
• Develop and maintain test plans covering scope, risk prioritization, and coverage strategy for assigned application modules.
• Identify, document and track defects from initial discovery through verification and closure within the team's sprint cycle.
• Collaborate with software engineers and business analysts during code reviews and sprint ceremonies to surface testability risks early.
• Contribute to regression suites and automation scripts to expand repeatable coverage with reduced manual effort over time.
• Audit test artifacts including results, release notes, and traceability matrices for completeness and accuracy throughout the release cycle.
• Validate test environments and test data configurations to ensure reliable and reproducible test execution conditions.
• Partner with product managers and customer support teams to investigate reported defects and translate customer usage scenarios into test coverage.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent work experience.
• 2 or more years of software quality assurance experience, with demonstrated ownership of test case design and defect management in an agile environment.
• Working knowledge of software development lifecycle concepts, testing methodologies, and defect tracking workflows.
• Ability to read and interpret functional requirements, user stories, and technical specifications to derive appropriate test scenarios.
• Experience conducting manual front-end and backend testing, including web application behavior and data validation.
• Solid written and verbal communication skills, with the ability to document test findings clearly for both technical and non-technical stakeholders.
• Demonstrated organizational and time management skills, with the ability to manage test activities across multiple concurrent sprint deliverables.

• Hands-on experience contributing to or maintaining automated test scripts using a scripting or programming language.
• Familiarity with API testing concepts including RESTful service validation and request and response verification.
• Knowledge of SQL sufficient to query databases and verify data accuracy as part of backend and integration testing.
• Prior experience working within a specialized domain such as insurance platforms, SaaS supply chain systems, ecommerce storefronts, or healthcare IT applications.

• Defect escape rate, measured as the percentage of bugs reaching production that were missed during the test cycle.
• Test case coverage ratio, reflecting the proportion of accepted user stories backed by documented and executed test cases.
• Mean time to defect closure, tracking how quickly identified issues move from logged to verified-fixed within the sprint.
• Regression pass rate on each release candidate, indicating stability of previously validated functionality under new code changes.
• Automation coverage growth, measured as the percentage of regression scenarios converted from manual to automated execution over time.
• Typical tools: Defect and test management (commonly JIRA and qTest), API testing (commonly SoapUI or Postman), and version control and CI platforms (commonly Bitbucket or similar).

• Base Salary Range: $60,000 to $90,000 annually, depending on experience and location.
• Bonus: annual performance bonus of 5 to 10% of base salary, where offered.
• Equity: stock options or RSUs offered at some technology employers, typically for mid-level and above.
• Health Benefits: medical, dental, and vision coverage; employer contribution rates vary by organization.
• PTO: 15 to 20 days of paid time off annually, plus standard federal holidays.
• Common Perks: Remote or hybrid work arrangements, professional development budget, and certification reimbursement for QA credentials.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background checks, including criminal history review, are a standard condition of employment for this role; offers are contingent on successful completion. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, and local law. Reasonable accommodations for individuals with disabilities are available upon request throughout the application and employment process. Candidates must be authorized to work in the United States; sponsorship availability varies by employer.

The QA Analyst owns hands-on analytical, microbiological, and sensory testing across the brewery, ensuring product quality through calibration, in-line verification, and LSS audit compliance. Working alongside the Quality Manager and cross-functional production teams, this role enables consistent finished-product excellence and continuous improvement in laboratory and process control.

Key Responsibilities

• Perform analytical and microbiological analyses including sampling, sample preparation and reporting results in line with valid laboratory methods.
• Conduct off-line and in-line calibrations and verifications of analytical equipment.
• Execute complex analyses not covered by in-line meters.
• Support sensory evaluation and participate in taste test activities.
• Audit quality data for completeness against sampling program and reported OTIF.
• Maintain 5S methodology and contribute to a clean and tidy working area in line with safety standards.
• Promote safe practices of PPE and GMP across all areas of the brewery.
• Act as internal LSS auditor to maintain the LSS quality system.
• Participate proactively in improvement teams related to laboratory and support implementation of corrective actions.
• Perform maintenance, calibration, verification and troubleshooting of off-line and in-line analysis equipment.
• Support KPI and metrics tracking.

Required Qualifications

• BS in science discipline, Food, Agriculture or Brewing preferred.
• Minimum 1 year of quality laboratory experience.
• Understanding of brewing science and beer packaging operations.
• Knowledge of food safety programs and compliance requirements.
• Experience with aseptic microbiological techniques at an intermediate level.
• SQF, ISO, HACCP and PCQI training a plus.
• Experience in TPM, Lean or Six Sigma a plus.
• Proficient with Microsoft Office Suite.
• Ability to lift up to 55 lbs and move 165 lb kegs of beer and stand, walk, lift and bend throughout extended shifts.
• Willingness to work in a rotating shift environment to support a 24/7 operation.

Embedded within the Quality Assurance function, the QA Analyst designs and implements test plans to verify that software meets or exceeds customer standards across the insurance industry. Working closely with development teams, senior analysts, and business stakeholders, this role delivers reliable front-end test coverage and automation contributions that protect the quality of products reaching valued customers.

Core Functions

• Identify functional risk and assess business and customer impact as it applies to test planning and test case creation.
• Prioritize risk and test cases with review by peers and senior analysts.
• Write, review and check test cases for quality and submit for peer review.
• Conduct systems set-up and maintain test environments.
• Complete manual front-end user testing of features according to test plan and identify opportunities for automation.
• Participate in code reviews and communicate with software engineers to ensure front-end test coverage.
• Identify bugs, troubleshoot issues and verify bug fixes, escalating risks that inhibit a quality user experience.
• Contribute to triage sessions to help resolve bugs or defects and investigate customer requests as needed.
• Document test cases, test results and release notes and contribute to internal documentation throughout the release cycle.

Qualifications and Experience

• College degree preferred.
• Basic understanding of OOP coding concepts and analytical and technical aptitude for developing automation.
• Knowledge of Insurance Industry.
• Experience with CA Agile, Rally, SAFe and qTest.
• Strong time management, organizational and problem-solving skills with the ability to manage multiple strategic projects with accuracy.
• Travel required up to 10% of the time.

Reporting to the core quality and solutions team leadership, the QA Analyst researches and applies industry best practices in testing demand and supply planning SaaS software across sprint-based delivery cycles. Partnering with engineering and product management teams, this role enables accurate validation of supply chain planning features including demand forecasting, inventory replenishment, and seasonal planning processes.

Primary Duties

• Research and establish industry best practices in testing demand and supply planning SaaS software.
• Follow Agile principles and deliver software using sprint-based delivery.
• Partner with engineering and product management teams to provide product knowledge and testing experience.
• Evaluate requirements and acceptance criteria in partnership with team members.
• Identify test cases and investigate edge cases that require analysis and testing.
• Apply knowledge of supply chain planning including demand forecasting and inventory replenishment to testing activities.

Skills and Qualifications

• At least 6 to 8 years of experience in software testing, preferably in supply chain planning.
• At least 3 or more years of experience in testing SaaS software.
• Knowledge and experience in supply chain cost reduction, order placement, logistics data analysis and seasonal forecasting.
• Knowledge of replenishment methods, optimization and reconciliation of inventory across supply chain.
• Knowledge of general demand planning processes such as S and OP.
• Experience gathering data and conducting analysis for improving supply chain operations.

Sitting at the intersection of software quality and retail pharmacy operations, the QA Analyst builds test coverage across large-scale enterprise systems by writing, executing, and evaluating manual and automation test cases for McKesson's EnterpriseRx platform. Operating across engineering, business analysis, and product management teams, this role supports the delivery of reliable pharmacy software that directly serves McKesson customers managing their business operations.

Duties

• Understand and give input into business requirements and outline appropriate test scenarios to assure coverage.
• Write and execute manual and automation test cases to cover necessary scenarios.
• Log defects and retest after defect fixes are in place.
• Demo working software in system demos and participate in retrospectives.
• Conduct ad hoc testing by adopting the persona of customers and interacting with the system from various perspectives.
• Collaborate cross functionally with software engineers, business analysts and product managers.
• Provide guidance by identifying and articulating problems, then finding and driving solutions to conclusion.
• Understand the retail pharmacy domain and learn how customers use McKesson products to manage their business.

Experience and Qualifications

• 4-year degree in a related field or equivalent experience.
• Experience assuring the quality of large-scale enterprise level systems.
• Strong analytical ability, problem-solving skills and technical skillset including programming or automation experience.
• Interest in automation framework design, development and execution, and test case development using tools such as Spira Team.
• Interest in Agile planning and defect management using tools such as JIRA.
• Excellent interpersonal, organizational, time management and communication skills with the ability to produce communication consumable by the target audience.

A key member of the Digital team, the QA Analyst leads functional testing and UAT across SNIPES' ecommerce storefront and backend platform, ensuring every software release meets technical, functional, and business requirements. Collaborating across development, scrum, and business unit teams, this role establishes repeatable testing processes and third-party integration coverage that supports the reliability of the direct-to-consumer digital business.

Functions

• Design, develop and execute test cases for the website storefront and backend ecommerce platform.
• Oversee all functional testing and UAT including planning test activities and developing testing processes for the digital business.
• Ensure software release builds meet all technical, functional and business requirements.
• Develop training materials to support all facets of testing and create repeatable and efficient testing approaches.
• Manage all UAT resources and activities including communication and support with various business units.
• Participate in build release meetings, sprint grooming workshops, project working sessions and direct triaging of issues with developers and business analysts.
• Coordinate and facilitate testing with third-party solutions and internal integrations.

Requirements

• 1 to 3 years of minimum experience in a retail direct-to-consumer ecommerce environment.
• Deep understanding of QA and UAT testing techniques within the context of SDLC.
• Proficiency with JIRA, Confluence, Bitbucket and Monday.com a plus.
• Experience with Salesforce Commerce Cloud a plus.
• Proficient in agile project management methodologies.
• Analytical, detailed and process-oriented with strong critical thinking, leadership and time management skills.
• Strong written and oral communication skills in a clear and professional manner.

Sustained client confidence in the firm's digital and infrastructure products depends on the QA Analyst, who authors and executes test scripts while providing traceability, reporting, and analysis that shape the delivery team's QE strategy. Based within a branch-support model and serving as a liaison between Product, UX, and Architecture teams, this role advances quality engineering maturity and agile delivery outcomes across the organization.

Accountabilities

• Contribute to delivery on traceability, reporting and analysis within the delivery team.
• Author and execute test scripts with direction and summarize findings at the team level.
• Build and maintain effective relationships with peers in Product, UX and Architecture to drive execution of QE strategy.
• Think like a client by considering strategic priorities, business decisions and organizational processes when making decisions.
• Plan and organize work based on team and firm objectives and deliver in an agile fashion.
• Remain positive and focused when faced with change in direction and approach situations with creativity and curiosity.

Technical Qualifications

• Preferred Bachelor's degree in Information Systems or Computer Science, or related work experience.
• 2 or more years of experience in manually testing web-based, mainframe, client-based, SaaS and infrastructure applications.
• 2 or more years of experience in database testing, batch testing and functional testing.
• 2 or more years of understanding of SOAP and RESTful API testing.
• Basic understanding of automation framework and Selenium WebDriver test automation.
• Knowledge of defect tracking software for agile teams including Jira and qTest.
• 2 or more years of experience documenting test plans, expected test results, actual test results, identified issues and steps to replicate accessibility findings.

As the QA Analyst, this role supports quality assurance, quality improvement, and regulatory compliance across laboratory operations by conducting audits, generating metric reports, and maintaining documentation within the MasterControl system. The Quality Assurance department relies on this work to deliver accurate quality results to providers and patients, reinforcing customer satisfaction and sustained organizational loyalty.

Job Functions

• Provide monthly and quarterly quality metric reports for clients and senior leadership using databases and Crystal Reports.
• Assist staff with training in MasterControl and update and maintain all lab general and quality procedures, forms and associated documents.
• Schedule and conduct regular QA audits and inspections of assigned departments and facilities and perform audit reports.
• Ensure complete and accurate readiness for all inspections and maintain all necessary documents.
• Perform first-level review of proficiency testing results and draft responses to regulatory complaints and inspections.
• Monitor progress of implementation and use of MasterControl document management system.
• Participate in monthly quality meetings and compose minutes and serve as a resource on regulatory issues and compliance.

Education and Experience

• Bachelor's degree in Biology, Chemistry, Medical Technology or a Life Science.
• 1 to 2 years of previous experience as a Medical Technologist or Technician or in a quality-related position.
• General knowledge of laboratory regulations including CAP, CLIA and ISO and licensing requirements.
• Working knowledge of quality assurance and quality management best practices and strong understanding of audit-related requirements and procedures.
• Previous experience with an electronic data management system such as MasterControl a plus.
• Excellent analytical, critical thinking and problem-solving skills with high attention to detail and strong organizational skills.
• Strong computer skills with proficiency in MS Office programs.

QA Analyst delivers pre-integration build verification, grey and white box testing, and full defect lifecycle management across game engine systems within a Production and Development team environment. The work directly supports the timely identification and resolution of usability and functional issues, enabling the development team to ship features that meet quality expectations at each release milestone.

Scope of Work

• Carry out and follow pre-integration build verification and reporting systems and processes.
• Conduct grey and white box testing on appropriate features and tools.
• Analyze feature sets and identify opportunities for automation, along with benefits, and communicate to engineers.
• Execute test case regression, verification and ad hoc testing of newly implemented features.
• Manage the full life cycle of defects from research to tracking to closing.
• Provide qualitative feedback on features with usability issues and use debugging tools comfortably.
• Collaborate daily with members of Production and Development teams.

Position Requirements

• 1 or more years of QA testing experience.
• Experience with grey and white box testing in development environments and strong understanding of existing QA processes.
• Previous games industry experience preferred.
• Knowledge of basic programming concepts and individual systems within the game engine.
• Experience with JIRA or similar defect tracking and task management databases.
• Experience working in an agile team environment.
• Proficiency with PC and current Windows operating systems.
• Must work in the office in Bend, OR.

The QA Analyst owns the maintenance and improvement of the Quality Management System, supporting device inspection, CAPA processing, nonconformance investigations, and internal audits within a medical device manufacturing environment. Collaborating with cross-functional internal areas and vendors, this role enables continuous quality improvement and regulatory compliance across production operations.

What You'll Do

• Maintain and improve the Quality Management System to meet pertinent quality standards.
• Design and assist with QC inspection of devices.
• Create and process CAPAs and nonconformance investigations in a team environment.
• Assist with customer complaint management and conduct quality-related training.
• Assist and lead internal audit processes within internal functional areas and vendors as required.
• Assist in creating programs, processes and work instructions in a team environment.
• Engage actively with other internal functional areas to address quality improvement initiatives.

Background and Experience

• 2 to 3 years of related experience in a manufacturing environment, preferably in medical device manufacturing.
• Background in Quality or Production Line QC role experience.
• cGMP knowledge a plus.
• Experience in internal and external audits and nonconformance investigations.
• Background in orthotics and prosthetics a plus.
• Solid computer skills with proficiency in Microsoft Office.
• Good communication, interpersonal and problem-solving skills with ability to work independently and in a diverse team environment.

Embedded within Avalon's back-office operations team, the QA Analyst delivers end-to-end testing, defect management, and production support for custom and COTS applications using prescribed methodologies across healthcare technology environments. Working closely with development teams and technology partners, this role ensures that software solutions meet functional and technical quality standards through comprehensive manual and automated testing practices.

Day-to-Day Responsibilities

• Review requirements and stories and write detailed, comprehensive and well-structured test plans and test cases.
• Execute manual and automated test cases and document test artifacts.
• Identify, isolate, document, regress and track defects through resolution.
• Work with the development team to understand overall technical architecture and how each feature is implemented.
• Support the team with testing tasks and bring testing best practices as process improvement.
• Support and troubleshoot technical and mechanical issues with integration encountered in testing.
• Provide application production support when production defects are reported.

Qualifications and Experience

• Undergraduate degree in Business Administration, Management Information Systems, Computer Science, Engineering or a related discipline.
• 3 to 5 years of experience in a healthcare or related organization responsible for sprint and release testing.
• Solid knowledge of SQL querying skills to assess results through data.
• Experience testing backend and data systems without UI, and comprehensive knowledge of web applications and systems.
• Knowledge and experience with healthcare standard transactions and data.
• Diverse software QA processes and change management methodologies and techniques.
• Experience with SoapUI and ReadyAPI, and test and defect management tools including JIRA and Zephyr.
• Experience in Scrum Agile methodology.

Reporting to Safety team leadership, the QA Analyst drives execution and assessment of a core quality metric by maintaining policy understanding, creating reports, and generating data-driven analyses that influence content moderation strategies across TikTok's US operations. Partnering with Policy, Training, and Operations teams, this role shapes the quality data and insights that guide platform safety decisions and content moderation outcomes.

Role Responsibilities

• Maintain understanding of TikTok's policies, procedures, app features and internal documents.
• Create and maintain reports that inform and direct policy decisions.
• Provide regular reports and analyses on quality initiatives and assemble examples and cases based on qualitative analysis.
• Attend weekly business reviews, prepare glide paths and track daily and weekly quality metrics.
• Work on ad hoc projects as requested by leadership.
• Provide data-driven analysis to cross-functional teams across various processes, policies and procedures.

Professional Experience

• Bachelor's degree or equivalent education and experience, or 3 or more years of experience in the Trust and Safety industry.
• 2 or more years of experience in Trust and Safety or equivalent industry experience.
• Experience creating analysis reports and conducting root cause analyses.
• Understanding of the broader landscape of new policy developments in media, tech and the entertainment industries.
• Experience applying policy tags or actions on media content.
• Proven experience manipulating, processing and extracting value from large and disconnected data sets within spreadsheets and databases.
• Microsoft Office Suite including Excel and PowerPoint, and Google Suite including Sheets, Docs and Slides.
• Experience working in a start-up or forming new teams in established companies.

Sitting at the intersection of financial services operations and software quality, the QA Analyst prepares test strategies, manages defect resolution, and provides subject matter expertise for back-office and trading applications including Dataphile and ISM platforms. Operating across project teams, developers, and business stakeholders, this role ensures that end-to-end testing coverage meets financial services standards and regulatory expectations.

Key Deliverables

• Prepare test strategy, test plans, test cases and scripts for test execution, and test summary documents for user walkthroughs.
• Review documentation to understand testing requirements, test environments and objectives.
• Participate in test planning and assist in preparing testing documentation including traceability matrix, defect management plan and schedule.
• Identify, develop and document test scenarios and test cases.
• Configure, implement, maintain and validate test data and test environments.
• Execute test cases within the testing environment and record test results and defects.
• Manage defect management and resolution process and act as primary defect management contact on projects.
• Provide subject matter expertise on specific application usage or area of knowledge.

Knowledge Skills and Abilities

• Knowledge of financial services, preferably interacting with Dataphile or ISM back-office applications and trading applications.
• Strong knowledge of testing methodologies and manual and automated tools.
• Technical background with strong preference for previous programming and database knowledge including .NET.
• Knowledge and understanding of SDLC, project management life cycle, testing and development methodologies and defect management practices.
• Knowledge of relational RDBMS including SQL Server and Oracle, SQL, and .NET and Java.
• A Canadian Securities Course is a definite advantage.
• Knowledge of internationalization and localization.

A key member of the IT quality function, the ETL QA Analyst 2 conducts software audits, develops quality test processes, and supervises junior analysts to maintain testing currency and accuracy across data and ETL environments. Collaborating across the IT department and consulting technical literature, this role ensures program and software accuracy before production release and supports the integrity of internal control systems.

Operational Focus

• Conduct regular software audits and maintain working knowledge of quality standards.
• Develop and perform quality test processes and make recommendations for repairing defects.
• Create, review and refine user experience documents and document testing protocols.
• Assure accuracy of programs and software prior to production.
• Supervise and delegate tasks to Junior Analysts.
• Troubleshoot testing failures and monitor internal control systems.
• Complete professional development to ensure testing strategies are current.

Education and Experience

• Bachelor's degree in Computer Science, Management Information Systems or related field.
• 6 to 8 years of experience in software testing.
• Advanced knowledge of SQL and ETL QA testing mandatory.
• Experience with data testing and data migrations testing.
• Experience in Commercial Lending including Loan IQ or AFS Vision a plus.
• Knowledge of SQL, JavaScript and HTML preferred.
• Demonstrated track record of effective problem-solving and strong oral and written communication skills.

Consistent adherence to bank policy and regulatory expectations depends on the KYC QA Analyst, who creates and manages analyst worklists, reviews colleague-completed requests, and delivers weekly and monthly quality reporting to Quality Management. Serving as a central feedback resource for the assigned business area, this role enables the team to continuously improve its accuracy and responsiveness to credit card regulation requirements.

Areas of Ownership

• Create monthly worklists for Quality Analysts based on network staffing and maintain worklists for changes in agent status.
• Provide weekly and monthly reporting to Quality Management.
• Review requests completed by colleagues to ensure they consistently meet bank policy requirements and regulatory expectations.
• Complete and manage error correction verification and ensure timely completion.
• Create and maintain quality job aids and procedures.
• Provide feedback on quality assurance reviews to management to continue improving team guidance.

Minimum Qualifications

• Bachelor's degree or equivalent work experience.
• 3 or more years of experience in a BCUS Operations role.
• Experience in a Quality Assurance role.
• Knowledge of credit card regulations.
• Excellent analytical, problem-solving, communication and attention to detail skills with emphasis on accuracy and responsiveness.

As the QA Analyst, this role ensures high quality of key people profiles and builds quality standards that optimize data accuracy across Therapeutic Areas within a medical or science-related organization. The data and subject matter expertise this role provides directly supports the definition and standardization of the data model that underpins clinical and scientific operations.

Work Activities

• Ensure high quality of key people profiles and develop quality standards to drive continuous improvement of data quality.
• Become the subject matter expert link for Therapeutic Areas.
• Optimize processes and develop best practices for data quality.
• Support in defining and standardizing the data model.
• Work comfortably with large data sets.

Background and Experience

• University degree in a medical or science-related discipline.
• Highly organized with a structured way of working and focus on data quality.
• Proficiency in Microsoft Excel.
• Fluency in Japanese and English.
• Strong communication skills and highly motivated with a can-do attitude.

QA Analyst shapes the quality assurance practice for application development and system implementation across a defined product domain at Coast Capital Savings, executing detailed test cases, developing testing dashboards, and serving as a Subject Matter Expert for assigned products. Success in the position means coordinating effectively with developers, release management, and business teams to deliver software that meets core banking, digital, and regulatory standards including OSFI requirements.

Performance Expectations

• Develop thorough understanding of application architecture and development lifecycle and create, execute and document detailed and accurate test cases and scenarios.
• Support the manager in testing activities including test data definition, test design, test execution and environment requirements.
• Support the manager in developing test strategies, plans, traceability matrices and test closure reports for small to moderately complex projects.
• Provide test environment support, troubleshoot and triage issues and coordinate resolution with all technology partners.
• Present test results regularly to the project team and track metrics to ensure on-time delivery.
• Create and maintain project-specific testing dashboards providing executives with current status of testing projects and milestones.
• Coordinate with project teams, developers and release management to prioritize testing tasks and ensure system functionality meets requirements.
• Become a Subject Matter Expert for the assigned product and continuously enhance core banking and product knowledge.
• Stay relevant on the latest testing tools and techniques and actively contribute to ongoing process improvement.

Qualifications and Experience

• Bachelor's degree or diploma requiring 3 to 4 years of full-time study.
• IT Industry QA Certification such as ISTQB Foundation, Agile or Practitioner would be an asset.
• 3 or more years of job-related experience.
• Understanding of and experience in SDLC, testing concepts, methodologies and metrics.
• Financial industry experience with core banking and digital applications.
• Good understanding of Waterfall and Agile methodology of software development.
• Strong knowledge of testing tools including HPALM and JIRA, and experience with Excel, Visio, Word and PowerPoint.
• Experience and knowledge with test automation tools such as Selenium, TestingWhiz and HP-UFT, and performance testing tools such as Loadrunner and Neoload would be an asset.
• Awareness of regulatory standards including OSFI for information security, cybersecurity and privacy related to credit unions.

The QA Analyst owns the design, execution, and continuous enhancement of manual and automated test cases across desktop and web-based configurations, leading quality initiatives and mentoring team members within an Agile product environment. Collaborating with product managers and developers in Warrington, this role builds the automated test collateral and scenario coverage that enables each product release to meet quality requirements on time and to specification.

Core Responsibilities

• Design, execute and document both manual and automated test cases including extraction of test scenarios and traceability to source requirements.
• Define, maintain and execute test cases in collaboration with the team to drive product quality with each release.
• Design automated desktop and web-based tests to support execution across a range of configurations.
• Assess requirements and derive appropriate test scenarios to provide optimal and efficient test coverage.
• Identify defects and provide clear and concise reporting of issues.
• Provide leadership and mentoring to other team members and lead initiatives to enhance test practices and drive quality.
• Investigate, analyze and assist in implementing new testing technologies to enhance the quality process.
• Collaborate with product managers and developers to ensure quality requirements are met on time and to specification.
• Maintain and continuously enhance automated test collateral in an evolving product environment.

Skills and Qualifications

• BS or BA degree in Computer Science, Engineering or related discipline.
• Software testing certification such as ISTQB or equivalent.
• 3 or more years of experience working with automated testing frameworks and design of automation testing.
• Background working with web-based automation frameworks utilizing Selenium, and experience with Specflow tooling and tools to automate desktop software.
• Experience in extracting test scenarios, devising test cases and automating using a range of techniques.
• Experience working with Agile development and testing environments including Kanban and Scrum methodologies.
• SQL experience, experience testing web services using tools such as SOAP UI, and ability to interpret and work with XML and JSON.
• Experience in working with teams using BDD or TDD and participation in agile planning, sprinting and reviews.

Embedded within an agile software development team, the QA Analyst delivers end-to-end test plans, regression suites, and automation-driven validation for multi-tier .NET web applications while coaching junior QA staff and managing multiple projects across business operations lines. Working closely with Software Developers, Product Management, and Customer Support, this role advances quality-centric methodologies and testability improvements that reduce defect exposure across the customer-facing product.

Key Responsibilities

• Create end-to-end test plans and execute multiple test activities spanning company business operations lines.
• Design and execute application functional and data validation test plans based on interpretation of functional requirements and technical specifications.
• Estimate project effort, schedule and develop tasks according to agreed scope and development milestones.
• Create, maintain and execute regression suites and drive automation where possible to ensure greatest coverage with least manual effort.
• Collaborate with software engineers to design and implement code to increase testability of applications.
• Research, introduce and continually improve methods for application functional test and data validation.
• May coach more junior technical staff.

Experience and Qualifications

• Bachelor's degree in Computer Science or equivalent experience in an IT field.
• 5 or more years of relevant QA technical experience and experience in Quality Management Software and Processes.
• 5 or more years of experience testing multi-tier .NET web applications with a Microsoft SQL backend.
• 3 or more years in a leadership position leading QA staff.
• Strong understanding of software quality assurance principles, standards and testing strategies in an agile environment.
• Experience using testing tools within Team Foundation Server, and experience with MS TFS, ServiceNow and MSSQL a plus.
• Scrum Agile methodology experience and experience testing in environments using virtualized VMWare servers.
• Knowledge of Customer Relationship Management software, Automotive Service Industry and Call Center Operations domain knowledge.

Reporting to the QA Lead and development team, the QA Analyst shapes game quality by developing and executing test plans, logging detailed bug reports, and providing subjective gameplay feedback across RPG titles built in Unreal Engine 4. Partnering with development team members and other Analysts in Southern California, this role ensures that game features and content meet ease-of-use, reliability, and consistency standards before each release milestone.

Primary Duties

• Develop and execute test plans and update documentation to track testing and development progress.
• Log clear and detailed bug reports, regress issues and help maintain a bug database in Jira.
• Quickly bring serious bugs to the attention of the QA Lead and development team.
• Collaborate with other Analysts and members of the development team to identify, reproduce and resolve issues.
• Collect data, attend strike team meetings and provide subjective feedback to assist in design and development.
• Critically evaluate gameplay and technical requirements based on test plans and game performance.

Requirements

• Previous experience testing games or other software.
• Experience with RPG genre titles and passion for games, specifically RPGs.
• Strong attention to detail with ability to analyze complex game systems and mechanics and communicate problems effectively.
• Experience with Unreal Engine 4.
• Familiarity with game development practices including 3D or 2D art creation, level or narrative design, and programming and scripting languages.
• Excellent interpersonal skills both verbal and written, with ability to work independently and in a team environment.
• Only local applicants in Southern California will be considered.