PHLEBOTOMIST RESUME EXAMPLE

Published: Nov 25, 2025 - The Phlebotomist performs accurate venipuncture and specimen collection while adhering to strict safety and infection-control protocols. This role maintains patient comfort through clear communication, proper technique, and a calm, professional approach. The individual also ensures all samples are labeled, documented, and processed efficiently to support timely diagnostic testing and smooth clinical workflow.

Tips for Phlebotomist Skills and Responsibilities on a Resume

1. Phlebotomist, Green Valley Medical Clinic, Tucson, AZ

Job Summary: 

  • Draw blood for laboratory tests, as requested by the physician, in established procedures
  • Greet patients, visitors and employees while conducting yourself in a courteous manner
  • Explain the procedure to be performed, clearly and concisely and maintain ongoing awareness of patient needs when performing procedures
  • Maintaining records, labeling appropriate receptacles, puncturing the appropriate limb of the patient, and drawing blood according to established infection control procedures
  • Administer appropriate patient care
  • Obtain blood specimens directly from the patient
  • Provide therapeutic services necessary for the care of the patient
  • Provide care for adult patients between 18 to 64 years, and geriatric patients 65 years and older


Skills on Resume: 

  • Venipuncture Technique (Hard Skills)
  • Patient Greeting (Soft Skills)
  • Procedure Explanation (Soft Skills)
  • Specimen Labeling (Hard Skills)
  • Patient Care (Soft Skills)
  • Blood Collection (Hard Skills)
  • Therapeutic Support (Hard Skills)
  • Geriatric Care (Soft Skills)

2. Phlebotomist, Riverside Family Health Center, Modesto, CA

Job Summary: 

  • Collect blood samples and body fluids from patients for laboratory testing including blood cultures and arterial samples for blood gas analysis
  • Register specimens and orders tests in LIS and prepare/label samples for internal or external testing
  • Communicate lab test requests and results to appropriate staff, departments, and/or physicians
  • Collect and document urine drug screens requiring a chain of custody and breath alcohol 
  • Assist with in-services or training
  • Assist with administrative duties within the laboratory


Skills on Resume: 

  • Sample Collection (Hard Skills)
  • Specimen Registration (Hard Skills)
  • Order Entry (Hard Skills)
  • Result Communication (Soft Skills)
  • Drug Screening (Hard Skills)
  • Chain Custody (Hard Skills)
  • Staff Training (Soft Skills)
  • Admin Support (Soft Skills)

3. Phlebotomist, MapleOak Diagnostic Lab, Boulder, CO

Job Summary: 

  • Assures the integrity of patients' blood specimens for laboratory testing to include accurate selection of collection, labeling tubes and correct technique
  • Maintains adequate levels of phlebotomy supplies to perform collection procedures
  • Maintains the phlebotomy tray and working area in an organized, sanitary condition at all times
  • Ensures all supplies are not expired
  • Collects and transports specimens from MedStar National Rehabilitation Network (MNRN) inpatients to MedStar Washington Hospital Center (MWHC) Lab services 
  • Ensures the collection process and specimens are labeled appropriately
  • Assures the integrity of blood specimens for laboratory testing through accurate selection of collection tubes and correct technique
  • Ensures that all orders are reviewed by a nurse before collecting the specimen
  • Keeps abreast and follows all MWHC and MNRN phlebotomy and department policies and procedures in regards to specimen collection
  • Maintains infection and quality controls and safety procedures at all times
  • Documents phlebotomy and specimen processing in the Occurrence reporting system


Skills on Resume: 

  • Specimen Integrity (Hard Skills)
  • Supply Management (Hard Skills)
  • Area Sanitation (Hard Skills)
  • Expiry Monitoring (Hard Skills)
  • Specimen Transport (Hard Skills)
  • Tube Labeling (Hard Skills)
  • Order Verification (Soft Skills)
  • Infection Control (Hard Skills)

4. Phlebotomist, Sunrise Community Clinic, Fort Myers, FL

Job Summary: 

  • Using established guidelines, safely, accurately and courteously collect blood specimens required for each patient
  • Represents the laboratory in patient encounters
  • Gathers and sorts incoming workload
  • Receives specimens as they arrive in the lab
  • Disperses received specimens to the correct departments
  • Venipuncture and specimen collections were performed accurately and timely manner
  • Give proper patient collection instructions, i.e., urine
  • Instruct patients in post-phlebotomy care
  • Performing EKGs and miscellaneous services for patients


Skills on Resume: 

  • Blood Collection (Hard Skills)
  • Patient Interaction (Soft Skills)
  • Workload Sorting (Hard Skills)
  • Specimen Receiving (Hard Skills)
  • Specimen Dispersal (Hard Skills)
  • Venipuncture Accuracy (Hard Skills)
  • Patient Instruction (Soft Skills)
  • EKG Performance (Hard Skills)

5. Phlebotomist, Harmony Care Laboratory, Savannah, GA

Job Summary: 

  • Obtain blood specimens by performing venepunctures of HNV donors, and meet and greet donors
  • Ensure accurate completion of donor questionnaires
  • Maintain specimen integrity by using aseptic technique, following company procedures
  • Track collected specimens by initialling, dating, and noting times of collection
  • Maintaining daily tallies of collections performed
  • Liaise with their scientists and R&D managers to arrange appointments of HNV blood donors for blood draw
  • Manage healthy normal volunteer (HNV) blood donor recruitment in accordance with the company’s ethical approved procedure, including booking and logging appointments for blood donors
  • Maintain a safe, secure, and healthy work environment by following standards and procedures, complying with legal regulations


Skills on Resume: 

  • Blood Collection (Hard Skills)
  • Donor Greeting (Soft Skills)
  • Questionnaire Review (Hard Skills)
  • Specimen Integrity (Hard Skills)
  • Specimen Tracking (Hard Skills)
  • Collection Tallying (Hard Skills)
  • Donor Scheduling (Soft Skills)
  • Safety Compliance (Hard Skills)

6. Phlebotomist, Prairie Heart Wellness Center, Cedar Rapids, IA

Job Summary: 

  • Reporting to the Department Manager, Supervisor, Lead, or Charge laboratory personnel, and according to established policies and procedures
  • Obtains blood and other specimens from inpatients, outpatients, ED patients, extended care facility patients, physician office patients, clinic patients, home care patients, and any other offsite location patients for laboratory testing according to licensed physicians’ or providers’ orders
  • Obtains needed supplies, verifies patient identification, prepares skin sites, and performs venipuncture, arterial puncture (per department protocol) and skin punctures according to established aseptic techniques
  • Labels specimens and transports same to the laboratory for analysis
  • Performs clerical and/or computer duties associated with the laboratory
  • Maintains professional relationships with patients, staff, and physicians


Skills on Resume: 

  • Specimen Collection (Hard Skills)
  • Patient Identification (Hard Skills)
  • Aseptic Technique (Hard Skills)
  • Specimen Labeling (Hard Skills)
  • Specimen Transport (Hard Skills)
  • Clerical Duties (Hard Skills)
  • Computer Operation (Hard Skills)
  • Professional Relations (Soft Skills)

7. Phlebotomist, Blue Ridge Health Lab, Lexington, KY

Job Summary: 

  • Collect and process laboratory specimens, including blood samples, skin scrapings, and POCT testing
  • Maintain laboratory supplies by ordering, receiving and stocking them
  • Answer the telephone and relay messages
  • Register patients and accession specimens into the computer system
  • Label, process and distribute samples
  • Print pending logs, copy and distribute reports depending upon the department
  • Provide orientation and training for Medical Technology students, Career Focus students and phlebotomy students
  • Follow the principles and requirements outlined in the Commitment and Compliance Integrity Program Employee Handbook and adhere to all regulatory requirements for this position
  • Utilize age-related concepts when communicating with patients and families, using medical equipment, or participating in diagnostic or other procedures


Skills on Resume: 

  • Specimen Processing (Hard Skills)
  • Supply Management (Hard Skills)
  • Call Handling (Soft Skills)
  • Patient Registration (Hard Skills)
  • Sample Distribution (Hard Skills)
  • Report Management (Hard Skills)
  • Student Training (Soft Skills)
  • Age Communication (Soft Skills)

8. Phlebotomist, Bayou Regional Clinic, Lafayette, LA

Job Summary: 

  • Conduct the trial in accordance with study timelines and specific requirements of the Sponsor, the Network and CRS Investigators
  • Ensure a thorough understanding of the project protocol requirements
  • Participate in Project Team meetings and provide constructive feedback and support to other team members
  • Maintain a positive and constructive partnership with study Investigators and other site staff through constructive feedback, provision of assistance and active problem solving
  • Identifying the participant with the relevant documentation and sampling kits before commencing sample collections
  • Ensure that all samples are drawn as per the correct procedures
  • Ensure all laboratory results are received timeously and distributed to relevant staff members
  • Identify laboratory result abnormalities
  • Ensure that any abnormalities are reported accordingly
  • Ensure that study specimens are stored and shipped according to the protocol manual
  • Follow the pre-determined channels of communication with the Sponsor
  • Manage clinical participants and assist with the required procedures for clinical visits
  • Review the CRFs/Source Document per protocol
  • Identify inaccurate and incomplete CRF entries
  • Identify the correct and/or complete information to have a complete and accurate CRF
  • Ensure the defined protocol is adhered to at all times
  • Ensure all required protocol parameters are followed and recorded accurately at all times
  • Ensure that study staff are following study standard operating procedures at all times


Skills on Resume: 

  • Protocol Compliance (Hard Skills)
  • Sample Collection (Hard Skills)
  • Result Monitoring (Hard Skills)
  • Abnormality Reporting (Hard Skills)
  • Specimen Storage (Hard Skills)
  • Data Review (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Participant Management (Soft Skills)

9. Phlebotomist, Harbor Point Family Practice, Bangor, ME

Job Summary: 

  • Performs Phlebotomy according to age-specific guidelines
  • Receives and triages specimens
  • Prepares specimens and patient materials for shipping
  • Provides general clerical support
  • Perform blood and body fluid collection for laboratory analysis and physician evaluation of patient condition, care, and treatment plan
  • Perform simple single-step testing approved by CLIA and CLIA-approved point of care testing
  • Participate in a quality control plan for the Clinical Laboratory including instrumentation and personnel proficiency
  • Communicates with the Laboratory Medical Director (Pathologist), Manager, Medical Technologist, Medical Laboratory Technicians, Nursing, Physicians, and Physician-designated Personnel on all quality control outcomes pertinent to regulatory agents, patient specimen analysis, and quality of patient care
  • Review and document all quality control data pertinent to Clinical Laboratory practices as outlined by Policy and Procedure
  • Responsible for clerical duties including phone, fax, and copier


Skills on Resume: 

  • Phlebotomy Practice (Hard Skills)
  • Specimen Triage (Hard Skills)
  • Specimen Shipping (Hard Skills)
  • Clerical Support (Soft Skills)
  • Fluid Collection (Hard Skills)
  • POCT Testing (Hard Skills)
  • Quality Control (Hard Skills)
  • Lab Communication (Soft Skills)

10. Phlebotomist, Lakeside Diagnostic Services, Flint, MI

Job Summary: 

  • Specimen collection and testing requirements and understanding specimen rejection
  • Collecting blood specimens through venipuncture methods and skin puncture practices on pediatric, neonatal, adult and geriatric patients
  • Completing appropriate specimen collection documentation
  • Following established procedures for patient identification and specimen collection based on test orders
  • Educating the patient and/or family regarding specimen collection procedures before obtaining the specimen
  • Using a computer information system relative to job functions
  • Reviewing Outstanding Specimen Report (OSR) and pending specimen collections/accessioning issues


Skills on Resume: 

  • Specimen Requirements (Hard Skills)
  • Venipuncture Techniques (Hard Skills)
  • Collection Documentation (Hard Skills)
  • Patient Identification (Hard Skills)
  • Patient Education (Soft Skills)
  • System Navigation (Hard Skills)
  • Specimen Review (Hard Skills)
  • Accessioning Issues (Hard Skills)

11. Phlebotomist, Twin Rivers Medical Center, Duluth, MN

Job Summary: 

  • Performs all assigned duties in compliance with internal SOPs and external regulations
  • Brings compliance issues to the attention of management
  • Assures quality customer service to all customers
  • Maintains good attendance and punctuality per the absence policy
  • Determines the eligibility of all prospective donors based upon the evaluation of the health history and physical findings
  • Accepts and defers donors appropriately based on applicable SOPs
  • Performs the phlebotomy and associated tasks as per applicable SOPs
  • Takes initiative to demonstrate the ability to process donors promptly, utilizing the bed setup specified by management
  • Performs all quality control work processes
  • Accurately completes all associated documents in accordance with SOPs
  • Attempts to reschedule all donors
  • Recruits and converts donors for automated procedures
  • Exceeds customer service expectations by providing a high degree of customer service to all contacts in support of the ITxM Mission
  • Displays awareness of donor perception
  • Uses appropriate topics of conversation to engage the donor
  • Refrains from negative topics of discussion
  • Works positively and respectfully with co-workers, supervisors and managers, exhibiting a commitment to teamwork
  • Displays an awareness of and sensitivity to cultural diversity


Skills on Resume: 

  • Regulatory Compliance (Hard Skills)
  • Donor Eligibility (Hard Skills)
  • Donor Deferral (Hard Skills)
  • Phlebotomy Tasks (Hard Skills)
  • Quality Control (Hard Skills)
  • Customer Service (Soft Skills)
  • Donor Engagement (Soft Skills)
  • Team Collaboration (Soft Skills)

12. Phlebotomist, Mid-South Health Laboratory, Jackson, MS

Job Summary: 

  • Collects and stores specimens according to established procedures
  • Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex., urine or fecal) 
  • Fully understand all of the physicians' orders
  • Matches laboratory requisition forms to specimen tubes, labels, centrifuge, splits, and freezes specimens as required by the test order
  • Checks all test requisitions or computer labels against the script to ensure 100% correctness
  • Package specimens for transport
  • Stores specimen samples according to the required temperature
  • Places samples in appropriate collection containers/tubes, accurately labels, and follows different procedures as outlined by the specific protocol for transport to maintain the integrity of the specimen
  • Understands and complies with OSHA and DEP regulations
  • Wears appropriate attire including all PPE
  • Attend annual department trainings
  • Answer telephone calls, read laboratory results to satisfy inquiries


Skills on Resume: 

  • Specimen Handling (Hard Skills)
  • Procedure Explanation (Soft Skills)
  • Order Understanding (Hard Skills)
  • Tube Matching (Hard Skills)
  • Requisition Checking (Hard Skills)
  • Specimen Packaging (Hard Skills)
  • Temperature Storage (Hard Skills)
  • Call Handling (Soft Skills)

13. Phlebotomist, Riverbend Wellness Clinic, Columbia, MO

Job Summary: 

  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests, etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients


Skills on Resume: 

  • Venipuncture Techniques (Hard Skills)
  • Specimen Collection (Hard Skills)
  • Data Entry (Hard Skills)
  • Billing Processing (Hard Skills)
  • Specimen Preparation (Hard Skills)
  • Information Logging (Hard Skills)
  • Customer Service (Soft Skills)
  • Payment Collection (Hard Skills)

14. Inpatient Phlebotomist, Mountain View Health Lab, Helena, MT

Job Summary: 

  • Greets and communicates in a manner consistent with caring and respect and deals with confidentiality
  • Answers telephone, takes messages, welcomes visitors and provides / relays information in a manner consistent with hospitality standards
  • Serves as a resource to patients, lab clients, and SH team members regarding specimen requirements and processing
  • Processes orders, performs computer order entry and other related activities per standard, which may include registering clients, contacting providers for issue resolution, entering charges for services, performing and resulting tests
  • Utilize standard venipuncture techniques to collect appropriate blood specimens by adhering to the correct collection and transport protocol including positive patient identification
  • Receive incoming specimens, check for proper labeling and route to the appropriate location
  • Follows all Spectrum Health procedures and policies
  • Follow all lab safety procedures to minimize risk to self and others, report gaps and escalate
  • Committed to the continuous improvement of the patient experience, which includes patient safety, quality of care


Skills on Resume: 

  • Patient Greeting (Soft Skills)
  • Call Handling (Soft Skills)
  • Specimen Guidance (Soft Skills)
  • Order Processing (Hard Skills)
  • Venipuncture Techniques (Hard Skills)
  • Specimen Receiving (Hard Skills)
  • Policy Compliance (Hard Skills)
  • Patient Safety (Soft Skills)

15. Phlebotomist, Pinecrest Family Clinic, Lincoln, NE

Job Summary: 

  • Undertake training to enable them to carry out a wide range of tasks in support of the outpatient phlebotomy service, 
  • Mainly undertaking phlebotomy and COVID Swabbing as well as those tasks directly related to supporting the clinic including some basic clerical work, booking and attending of patients' appointments where no reception cover is available
  • Support with basic clerical duties covering the outpatient phlebotomy service on occasions, should service provision require, although full training will be provided for the latter including patient-centered and PAS
  • Draw and collect blood samples according to policy
  • Receive, centrifuge, accession, process and transport specimens
  • Verifies all related records and sets up instruments
  • Works on pending lists, orders and adds on tests, and resolves duplicate orders
  • Maintains, cleans, and sterilizes equipment and work area following safety, cleanliness, and infection control procedures
  • Performs clerical duties which may include answering phones, reviewing EKGs, collecting patient demographic data for patient registration, ordering tests, ABNs, data entry and filing


Skills on Resume: 

  • Phlebotomy Support (Hard Skills)
  • Clerical Assistance (Soft Skills)
  • Blood Collection (Hard Skills)
  • Specimen Processing (Hard Skills)
  • Record Verification (Hard Skills)
  • Order Management (Hard Skills)
  • Equipment Sterilization (Hard Skills)
  • Data Entry (Hard Skills)

16. Phlebotomist, Silver Desert Medical Group, Reno, NV

Job Summary: 

  • Perform order entry, specimen collection and processing according to Work Instructions (WI), and clarify clinician orders
  • Obtain pertinent patient information, accurately identify patients
  • Determine specimen requirements and collect patient sample using the appropriate process of venipuncture or capillary collection based on patient age and/or condition
  • Assure completeness and accuracy of specimen labeling
  • Obtain and enter appropriate patient or specimen information into the laboratory computer system
  • Provide good customer service to all members
  • Prioritize workload according to the urgency of the request
  • Coordinate activities of the Phlebotomy and Laboratory Service/Technical Assistant workgroups to meet operational service needs
  • Act as a resource for medical or laboratory staff
  • Provide information and facilitate specimen or order problem investigation and resolution
  • Using appropriate resources, make decisions for sample collection and patient processing
  • Facilitate communication between Phlebotomists and Laboratory Service/Technical Assistants in problem-solving and member assistance, triaging to the supervisor 
  • Provide instructions to physicians, nursing staff and patients in proper specimen collection, answering related questions accurately
  • Evaluate, process and coordinate specimens for testing and/or shipping by following applicable WI


Skills on Resume: 

  • Order Entry (Hard Skills)
  • Patient Identification (Hard Skills)
  • Specimen Collection (Hard Skills)
  • Label Accuracy (Hard Skills)
  • Data Entry (Hard Skills)
  • Customer Service (Soft Skills)
  • Workload Prioritization (Soft Skills)
  • Problem Resolution (Soft Skills)

17. Phlebotomist, Elmwood Community Clinic, Manchester, NH

Job Summary: 

  • Centrifuge, aliquot, separate, refrigerate, freeze or handle specimens to maintain specimen integrity
  • Consult computer information for special handling instructions, referring questions to Client Services or technical specialist(s) for additional handling or shipping instructions when indicated
  • Use the laboratory computer system to obtain patient demographics, perform order entry, enter pertinent clinical information, generate barcode labels and ensure tracking of each test ordered and each specimen collected and/or received
  • Use the laboratory information computer system to track specimens
  • Perform all duties required of Laboratory Service/Technical Assistant
  • Assist the clinician or Pathologists with bone marrow collection and processing
  • Perform isolation procedures, bacterial, acid-fast and fungal blood cultures, blood smear preparation, microbiology set-up and Code 99 (Code Blue) response and ordered by the clinician
  • Remain current in new and revised work instructions and lab and organizational policies
  • Periodically review procedure manuals, Quality System documents and organizational policies
  • Assist the supervisor, coordinator or specialist in identifying and reporting any procedural discrepancies
  • Complete annual requirements (PPD, safety, etc.)
  • Provide input into the development or revision of procedures to meet operational needs
  • Attend and participate in staff meetings
  • Support department workflow and records maintenance through accurate workload recording, quality assurance monitors, supply inventory, quality control checks and records


Skills on Resume: 

  • Specimen Handling (Hard Skills)
  • Order Entry (Hard Skills)
  • System Navigation (Hard Skills)
  • Bone Marrow (Hard Skills)
  • Culture Setup (Hard Skills)
  • Procedure Review (Hard Skills)
  • Discrepancy Reporting (Soft Skills)
  • Workflow Support (Soft Skills)

18. Phlebotomist, Meadowbrook Diagnostic Center, Trenton, NJ

Job Summary: 

  • Procure blood from patients by venipuncture, fingerstick or heelstick to obtain blood samples for analysis following age-specific guidelines
  • Ensures patient is correctly identified through the hospital registration system, accounts numbers are current and correct tests are ordered
  • Checks requisitions for data entry errors and resolves questionable orders promptly
  • Accurately prepares specimens for distribution and analysis according to laboratory procedures
  • Creates hospital registration encounters
  • Responds promptly to patient/customer needs, including prompt attention to pneumatic tubes, customer deliveries, patient wait times and phone calls
  • Performs laboratory functions according to guidelines established by regulatory agencies, including familiarization with regulations and quality indicators
  • Performs reagent, inventory and general maintenance
  • Collects additional non-blood specimens within the scope of practice, including nasopharyngeal swabs, throat swabs, buccal swabs and urine specimens
  • Perform waived testing according to guidelines and document quality control appropriately


Skills on Resume: 

  • Blood Procurement (Hard Skills)
  • Patient Identification (Hard Skills)
  • Order Verification (Hard Skills)
  • Specimen Preparation (Hard Skills)
  • Registration Creation (Hard Skills)
  • Customer Response (Soft Skills)
  • Regulatory Compliance (Hard Skills)
  • Inventory Maintenance (Hard Skills)

19. Phlebotomist, Desert Star Medical Clinic, Las Cruces, NM

Job Summary: 

  • Draws blood in accordance with the physician's order using appropriate techniques and equipment
  • Observes patient for any unusual reactions or events, before, during and after the procedure
  • Takes appropriate action following established guidelines
  • Develops, maintains and shares knowledge of various aspects of collecting and processing specimens
  • Collects and delivers specimens for analysis, using appropriate or specified equipment for collecting and handling specimens per COLA and CLIA guidelines 
  • Ensures proper labeling and obtains pertinent clinical information on request forms
  • Follows up on problem resolution as instructed by the supervisor
  • Centrifuges blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
  • Performs analysis on biological specimens using standardized and established methodology for in-house equipment, while under direct and constant supervision of licensed personnel
  • Dispose of contaminated items per OSHA and COLA guidelines


Skills on Resume: 

  • Blood Drawing (Hard Skills)
  • Patient Observation (Soft Skills)
  • Guideline Action (Hard Skills)
  • Specimen Knowledge (Hard Skills)
  • Specimen Handling (Hard Skills)
  • Label Accuracy (Hard Skills)
  • Problem Follow-up (Soft Skills)
  • Sample Centrifugation (Hard Skills)

20. Phlebotomist, Willowbrook Primary Care, Albany, NY

Job Summary: 

  • Coordinates and routes specimens to the proper area of the laboratory or the appropriate reference lab for send-outs
  • Participates in the department’s quality control, quality assurance, or quality improvement program
  • Cooperates with other personnel to achieve department and interdepartmental objectives and maintain good employee relations
  • Greets patients, processes the laboratory orders, and directs patients to their next station
  • Prioritizes work and provides prompt and efficient service
  • Utilizes the department computer system for test requisitions, billing and inquiry
  • Responsible for troubleshooting workflow and specimen collection problems that may arise
  • Attends meetings and trainings (CPR, OSHA, COLA)
  • Receives, handles, and transfers phone calls and messages within the department promptly and courteously
  • Works with the supervisor to prepare supply orders and to make sure that all assigned areas are adequately stocked with supplies


Skills on Resume: 

  • Specimen Routing (Hard Skills)
  • Quality Programs (Hard Skills)
  • Team Cooperation (Soft Skills)
  • Patient Greeting (Soft Skills)
  • Work Prioritization (Soft Skills)
  • System Utilization (Hard Skills)
  • Workflow Troubleshooting (Soft Skills)
  • Supply Stocking (Hard Skills)

21. Phlebotomist, Piedmont Regional Lab, Asheville, NC

Job Summary: 

  • Collect specimens according to established procedures
  • Administer oral solutions according to established training
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or a directory of services
  • Responsible for completing all data entry requirements accurately including data entry of patient registration
  • Entry of test order from req or pulling order from database, managing Standing Orders
  • Enter billing information and collect payments, including the safeguarding of assets and credit card information
  • Data entry and processing specimens, including labeling, centrifuging, splitting, and freezing specimens as required by the test order
  • Perform departmental-related clerical duties such as data entry, inventory, stock supplies, and answering phones
  • Read, understand and comply with departmental policies, protocols and procedures (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual)
  • Ensure that all staff members follow instructions
  • Perform verification of patient demographic info/initials including patient signature post-venipuncture, to verify tubes were labeled in their presence and that the name on the label is correct
  • Assist with the compilation and submission of monthly statistics and data
  • Maintain all appropriate phlebotomy logs promptly and based on frequency, such as maintenance logs and temperature logs
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques


Skills on Resume: 

  • Specimen Collection (Hard Skills)
  • Order Verification (Hard Skills)
  • Data Entry (Hard Skills)
  • Billing Processing (Hard Skills)
  • Specimen Processing (Hard Skills)
  • Clerical Duties (Hard Skills)
  • Staff Instruction (Soft Skills)
  • Log Maintenance (Hard Skills)

22. Phlebotomist, PrairieCare Family Clinic, Fargo, ND

Job Summary: 

  • Participate in special projects and teams
  • Stay up-to-date on company communications and assist with the distribution of technical information to the work group
  • Perform Point of Care (POC) testing at those sites and complete the training/competency evaluations per Standard Operating Procedure (SOP)
  • Act as a mentor and resource for new employees, assisting with transition into the PSC work environment and familiarizing them with established procedures
  • Assist with periodic inventory counts, report shortages and problems to the group leader or supervisor as they occur
  • Assist with the preparation of schedules for the assigned work group or PSCs
  • Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur
  • Ensure staff are following all safety precautions by wearing a clean, buttoned lab coat, gloves and a face shield
  • Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the work group in accordance with Quest Diagnostics guidelines
  • Ensure facilities are neat, clean and in good repair, take appropriate action to advise the Group Leader or Supervisor of required repairs and maintenance
  • Act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor
  • Provide effective onboarding services to new clients
  • Partner with the Supervisor and the Group Lead to assist the transition process, setting up new offices for both PSCs and IOPs


Skills on Resume: 

  • POC Testing (Hard Skills)
  • Inventory Assistance (Hard Skills)
  • Schedule Support (Hard Skills)
  • Client Communication (Soft Skills)
  • Safety Compliance (Hard Skills)
  • SOP Implementation (Hard Skills)
  • Staff Mentoring (Soft Skills)
  • Facility Maintenance (Hard Skills)