OPERATIONS ENGINEER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 12, 2025 - The Operations Engineer has extensive expertise in engineering operations with strong problem-solving, analytical, and customer service skills. This role requires proficiency in system architecture, implementation, and troubleshooting across various platforms, including Solaris/AIX, Red Hat Linux, Windows Server, and networking technologies. The engineer is also skilled in automation, scripting, and monitoring tools, with the ability to optimize performance, enhance efficiency, and support critical incidents outside of normal business hours.
Essential Hard and Soft Skills for a Standout Operations Engineer Resume
- Drone Ops
- Data Analysis
- System Troubleshooting
- Root Cause Analysis
- Documentation
- Process Improvement
- Cloud Maintenance
- Automated Testing
- Security Practices
- Lean Six Sigma
- Customer Liaison
- Project Management
- Issue Resolution
- Team Collaboration
- Problem Solving
- Communication
- Maintenance Support
- Contractor Coordination
- Change Management
- Continuous Improvement
Summary of Operations Engineer Knowledge and Qualifications on Resume
1. BS in Civil Engineering with 3 years of Experience
- Systems Engineering experience
- Proven technology working experience
- Application production support experience
- Experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)
- Incident Management System experience
- Knowledge around Middleware - Tomcat, Weblogic, Websphere
- Understanding of application infrastructure architecture
- Knowledge of databases and SQL - Oracle, SQL Server, DB2
- Knowledge of web application architecture including web servers, application servers, firewalls, network
- Experience with setting up and configuring monitoring/alerting solutions, automating tasks using scripts
- Willingness to work on-site at the stated location on the job opening
- Ability to provide and work from a home office
2. BS in Systems Engineering with 4 years of Experience
- Expertise with Linux (any distro, but especially RHEL), Standard UNIX utilities and programs
- A systematic, test-and-measure approach to continually improving service operations
- Knowledge of the operating system networking stack, TCP and UDP, and network interface drivers
- Conceptual understanding of multi-tiered and web-based information systems architecture
- Flexibility and adaptability to thrive in a dynamic, highly demanding, constantly changing environment
- Strong analysis, problem-solving, and troubleshooting skills
- Track record of practical problem-solving, excellent communication, and documentation skills
- Experience with monitoring tools such as Icinga/Nagios and log aggregation tools such as Splunk
- Experience with scripting languages such as Bash, Python
- Working knowledge of Oracle Database
- Experience with Security and Compliance
3. BS in Electrical Engineering with 5 years of Experience
- Expert knowledge of Six Sigma tools and Lean techniques
- Experience deploying transactional lean, manufacturing lean, and variation reduction methodologies
- Experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation
- Experience directly managing and being responsible for multiple large projects
- Experience with Office products including Excel, Project, and Outlook
- Experience with CAD software (AutoCAD or similar tools)
- High attention to detail including proven ability to manage multiple, competing priorities simultaneously.
- Ability to think strategically and execute methodically.
- Excellent communication skills (written and verbal).
- Analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
- Ability to dive deep into understanding business, projects, and opportunities to improve the outcomes of the largest strategic projects and programs.
- Demonstrated ability to work with executive stakeholders
4. BS in Robotics Engineering with 4 years of Experience
- HVAC and facilities maintenance repair and management or related experience.
- Minimum of 2nd Class “C” boilers license, working toward achievement of Chief “C” boilers license, maintain required continuing education licensing credits
- Thorough understanding of mechanical systems, construction practices, preventative maintenance, and government regulations
- A comprehensive understanding of operations methods and the need to increase profitability, keep common area costs under control
- Knowledge of commercial building practices and systems, HVAC, plumbing, and electrical systems
- Proven ability to be flexible, prioritize, and manage multiple projects, as well as solve problems on time
- Ability to communicate effectively, and direct a mall operations team and contracted services
- Excellent troubleshooting and problem-solving skills
- Working knowledge of computer software MS Office and peripherals
- Excellent communication abilities (oral and written) with organization and interpersonal skills
- Ability to work on multiple tasks in a fast-paced environment
5. BS in Mechanical Engineering with 6 years of Experience
- Flight operation engineering experiences in civil aviation industry or similar experience.
- Possess certain airplane system and structure knowledge through and knowledge of airline flight operation processes and procedures.
- Professional skills in Microsoft Projects, Excel, PPT, Visio, and Word applications
- Ability in coordination and presentation skills.
- Fluent in English and demonstrates excellent written and verbal communication skills.
- Ability to work under pressure and be comfortable working all aspects of
- Good judgment, extreme discretion, and flexibility in work hours - travel domestically and internationally
- Must be a self-starter with a positive attitude, high ethics
- A track record of working successfully under pressure in a time-constrained environment, and being a good team player.
- High standard of honesty and integrity.
- Proven ability to work under pressure, meet tight deadlines, and prioritize workload
- Customer focus and professional demeanor
6. BS in Systems Engineering with 4 years of Experience
- Experience in Facilities Operations
- Knowledge of mechanical engineering principles and systems including chillers, cooling towers, supply distribution piping and pumps, air compressors and dryers, air handlers, make-up air units, VFDs, boilers, exhaust fans, heat exchangers, tanks, and process cooling water systems.
- Vibration analysis and heat transfer knowledge
- Strong troubleshooting background and issue resolution
- Strong data and system analysis
- Strong teamwork and communication skills
- Intermediate project management skills
- Proven ability to work in a large, complex environment where you must adapt to meet company needs
- Demonstrated ability to anticipate and manage change in a highly dynamic environment
- Proven ability to develop new ideas and creative solutions
- Proven ability to work successfully in an ambiguous environment
7. BS in Industrial Engineering with 7 years of Experience
- Proven engineering expertise within the subject matter domain.
- Ability to support working outside of normal business hours to provide after-hour or "on-call" support when necessary to solve high-profile incidents/problems.
- Highly innovative problem solver with strong analytical and customer service abilities.
- Ability to communicate and articulate technical information across various organizational levels.
- High reasoning aptitude and ability to quickly understand complex operating environments.
- Hold certifications such as ITIL Foundations
- Implementation/architectural experience in Solaris/AIX, Red Hat Linux, Windows Server, VMWare, Hyper-V, Cisco (LAN/WAN), Networking, Storage Area Network (SAN/NAS), etc.
- Strong communication skills both verbal and written.
- Experience with SUMO, Dynatrace, Grafana, Sumo Observability, Glassbox, Adobe Analytics, and/or similar monitoring tools.
- Knowledge of cloud monitoring, logging, and cost management tools.
- Strong scripting knowledge (e.g. Bash, regex, Powershell, etc.).
- Systematic problem-solving approach, with effective communication skills and a sense of ownership and drive
- Experience in one or more of the following - Java/Python/JavaScript
- Ability to debug, optimize code, and automate routine tasks
8. BS in Manufacturing Engineering with 9 years of Experience
- End to end System Administration experience
- Hands-on Exposure with Windows Server Administration, Upgrades, and Installations
- Strong Knowledge of Power Shell scripting.
- Experience in to ITSM life cycle (Service Request, Incident, Major Incident Management, RCA, Problem and Change) and the corresponding Processes
- Experience optimizing server-building operations, or failover scenarios (automation)
- Experience with Active Directory, basic network and Storage configurations, and Troubleshooting
- Exposure to Technical Scoping, SOP, Tech Documents Derivation, Create/Maintained Knowledge Repositories.
- Flexibility in working hours in line with different time zones and project deadlines.
- Excellent communication, process-centricity, and documentation skills
- Strong organizational skills with attention to detail and the ability to manage multiple and concurrent tasks.
- Strong hands-on exposure to Microsoft server products
- Experience in implementing Tech/Process Optimizations, Best Practices, and Process Standardization
- System Architectural Understanding
- Experience automating, scripting, and streamlining processes for efficiency and accuracy
- Familiarity with SFTP and Industry standard Products as well as Best Practices.
- Exceptional collaboration skills with exposure to a Global work environment spread across multiple Global Geographies, Support Teams, and Development Teams