MEDICAL RECEPTIONIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Nov 28, 2025 - The Medical Receptionist has experience in managing patient check-ins, scheduling appointments, handling electronic medical records, and providing front-desk support with professionalism and accuracy. This role requires strong communication skills, the ability to multitask in fast-paced clinical environments, and proficiency with medical software and insurance verification processes. The Receptionist also needs excellent customer-service abilities, attention to detail, and the capacity to maintain patient confidentiality while supporting both clinical staff and administrative workflows.

Essential Hard and Soft Skills for a Standout Medical Receptionist Resume
  • Appointment Scheduling
  • Insurance Verification
  • Patient Check-In/Out
  • Data Entry
  • Record Management
  • Payment Collection
  • Document Scanning
  • Phone Triage
  • EMR Utilization
  • Administrative Support
  • Customer Service
  • Call Handling
  • Communication Skills
  • Patient Assistance
  • Problem Resolution
  • Reception Management
  • Compassionate Care
  • Visitor Assistance
  • Positive Communication
  • Supervisor Communication

Summary of Medical Receptionist Knowledge and Qualifications on Resume

1. BA in Health Services Management with 1 year of Experience

  • Customer service experience, preferably medical office experience.
  • Knowledge of keyboarding, data entry, and basic computer skills, including Microsoft Office products.
  • Excellent people skills.
  • Must be a strong team player.
  • Ability to multitask and prioritize efficiently.
  • Excellent written and verbal communication skills.
  • Strong computer skills and proficient in MS Word and Excel.

2. BA in Medical Office Administration with 3 years of Experience

  • Proven working experience as a medical receptionist and/or medical records clerk.
  • Proven EMR experience.
  • Knowledge of medical office management systems and procedures.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Social perceptiveness and service-oriented.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills.
  • Prior experience with the management of paper records.
  • Proficiency in MS Office and patient management software, Nextech.

3. BS in Health Information Management with 4 years of Experience

  • Prior experience working in a dermatology/medical environment.
  • Experience using EMR software and patient scheduling systems.
  • Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Excellent patient relations and customer service skills.
  • Must be a professional, reliable, and dedicated employee.
  • Open availability to work during weekdays and weekends.
  • Ability to develop and maintain collaborative and effective working relationships with management and all levels of staff.

4. BA in Healthcare Administration with 2 years of Experience

  • Work experience in primary care.
  • Professional appearance and friendly personality.
  • Willingness to learn and be a team player.
  • Participated in continuing education programs.
  • Should be proficient, efficient, and multitasking, and be able to work under pressure.
  • Knowledge of HIPAA and OSCHA rules and regulations.
  • Good written and verbal communication skills.

5. BA in Sociology with 1 year of Experience

  • Medical Office experience.
  • Flexibility as it relates to schedule, responsibilities, and priorities.
  • Strong computer skills, including a combination of experience in a Windows Operating System, e-mail, and EHR data entry.
  • Excellent customer service skills.
  • Very detail-oriented and strong organizational skills.
  • Ability to interact with, support, and influence positively the behavior and activities of referring physicians, superiors, and staff/co-employees.

6. BS in Nursing Administration with 3 years of Experience

  • Prior administrative or clerical experience in a clinical or community-based setting.
  • Can type a minimum of 25 wpm (net) with good computer skills.
  • Excellent customer service and communication skills.
  • Ability to effectively interact with the public and coworkers.
  • Working knowledge of insurance, including HMO/P PO/EPO/Indemnity/Worker’s Compensation.
  • Working knowledge of computerized registration, billing, and collection procedures.
  • Ability to recognize and set priorities to accomplish established objectives.
  • Ability to perform basic math computations.

7. BA in Public Health with 4 years of Experience

  • Previous telephone, clerical, and administrative experience.
  • Excellent interpersonal, organizational, and customer service skills.
  • Strong verbal and written communication skills with a professional and customer-focused approach.
  • Knowledge of basic organizational office skills.
  • Good understanding of patient care, medical terminology.
  • Familiarity with electronic medical health care record systems.
  • Proficient, with a strong attention to detail and sense of security, when managing patient information and electronic medical records.
  • Skilled in basic office computer skills, including Windows and MS Office.
  • Prior experience with eClinicalWorks.
  • Exceptional organization and time management skills.
  • Ability to accurately meet all assigned deadlines and handle stressful situations.

8. BA in Communication Studies with 2 years of Experience

  • Medical office experience, preferably in a fast-paced physician practice/clinic.
  • Scheduling software and EMR experience (eClinicalWorks).
  • Bilingual (Fluent) in English and Spanish.
  • Customer-friendly attitude.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to maintain an appropriate professional appearance and demeanor.
  • Proven flexibility and willingness to handle a variety of tasks.

9. BA in Customer Service Management with 1 year of Experience

  • Previous experience working in a healthcare environment.
  • Knowledge of office procedures in business/administrative processes and procedures, and basic computer skills.
  • Excellent verbal and written communication skills.
  • Working knowledge of MS Office Suite (Outlook, Word, Excel, and PowerPoint).
  • Exceptional customer service skills.
  • Strong organisational skills, with attention to detail.

10. BA in Office Management with 3 years of Experience

  • Previous knowledge in a medical office environment.
  • Excellent telephone and data entry skills.
  • Must be proficient in Word and Excel.
  • Previous experience with medical software.
  • Knowledge of medical terminology, CPT, and ICD9/ICD10 coding.
  • Team player attitude, energetic, with a focus on excellent customer service.
  • Good time management skills with attention to detail.
  • Be organized, able to multitask in a fast-paced environment.

11. BS in Business Administration with 2 years of Experience

  • Experience in a medical office.
  • Understanding of diversified insurance plans.
  • Knowledge of coding and medical terminology.
  • Good interpersonal and communication skills.
  • Proficiency with Microsoft Office and data entry.
  • Ability to multitask and prioritize.
  • Can maintain an appropriate professional appearance and demeanor.

12. BS in Nutrition Science with 1 year of Experience

  • Current front office experience, preferably in a medical office setting.
  • Strong phone and computer skills with working knowledge of practice-based medical office processes and procedures.
  • Demonstrated communication skills (written and verbal).
  • Knowledge of insurance guidelines.
  • Knowledge of medical information and electronic medical records/systems.
  • Ability to communicate effectively with a diverse group of individuals.
  • Ability to organize and prioritize work.

13. BS in Social Work with 3 years of Experience

  • Medical office experience.
  • Excellent telephone skills.
  • Knowledge of medical terminology and applications.
  • Excellent typing and documentation skills.
  • Working experience with appointment manager software.
  • Excellent computer skills and experience with MS Office - Word, Excel, and Outlook.
  • Exceptional customer service and communication skills, verbal and written.
  • Ability to multitask in a fast-paced environment.

14. BS in Medical Assisting with 4 years of Experience

  • Experience performing administrative duties in a Healthcare environment.
  • Experience working with a specialist such as an OBGYN, Urologist, or Dermatologist.
  • Strong multi-tasking abilities and a dependable team player.
  • Experience managing electronic health records and patient portals.
  • Excellent attendance record.
  • Strong desire and passion to help others and a positive/outgoing personality.
  • Excellent customer service, organization, and follow-through skills to enhance interactions with providers, operational teams, and clients.
  • Excellent verbal and written communication skills.
  • A friendly and approachable personality.

15. BS in Health Sciences with 2 years of Experience

  • Experience providing excellent service to customers, friendly and approachable demeanor, resolving customer complaints, and understanding customer service principles.
  • Able to provide order and structure to daily processes and work environment.
  • Capable of interacting with and relating to people of varying educational levels and backgrounds, conveying information clearly and succinctly, applying listening, tact, responsiveness, empathy, and confidentiality.
  • Able to properly perform multiple duties at once, greeting, message taking, checking patients in/out, while maintaining attention to detail.
  • Able to be flexible and comfortable in adjusting to changing activities.
  • Can maintain calm under pressure and can think clearly to enhance problem-solving.
  • Can work effectively with others to accomplish objectives and goals.
  • Willingly offers assistance to others when the need arises.
  • Proficient in EPIC software and knowledge of Microsoft applications.

16. BA in Human Services with 1 year of Experience

  • Experience working with the public.
  • Excellent customer service skills
  • Strong attention to detail with the ability to multitask.
  • Good verbal and written communication skills.
  • Familiarity with Health Insurance and EMR.
  • Good basic math skills, with the ability to make proper change for cash payments.
  • Excellent attendance and punctuality.
  • Ability to be a strong team player.

17. BA in Liberal Studies (Health Track) with 3 years of Experience

  • Excellent administrative background, especially in managing customers on the phone.
  • Previous experience in a medical office.
  • Customer services/Hospitality skills/experience.
  • Ability to efficiently execute (and often improve) established office routines and policies. 
  • Exceptional organizational and interpersonal skills.
  • Excellent attention to detail and a conscientious personality type.
  • Excellent communication skills and the ability to work cross-functionally among departments and teams.
  • Strong database and systems skills, especially with Salesforce and ECW.
  • Ownership and accountability - a "buck stops here" attitude, happy to take ownership for projects and problems, and make sure they are executed to the highest standards.
  • Ability to think and work independently, effectively, and efficiently as if running own business unit.
  • Ambitious, strong work ethic, and open to new ideas.

18. BA in Gerontology with 4 years of Experience

  • Medical reception experience in a physician’s office or equivalent combination of training and experience.
  • Demonstrated exemplary customer service skills.
  • Working knowledge of secretarial procedures and organizational policies and procedures.
  • Knowledge of CPT © and/or ICD-9/ICD-10 coding and billing, along with knowledge of medical terminology.
  • Experience with EMR (Electronic Medical Record) and medical billing software.
  • Proficiency with Microsoft Office (Access, Excel, Word, and Outlook).
  • Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public.
  • Excellent organizational skills with an ability to prioritize and manage multiple tasks.
  • Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment.
  • Work well under pressure and possess the ability to be flexible.
  • Strong team player with strong communication and interpersonal skills.

19. BS in Information Systems with 2 years of Experience

  • Knowledge of office procedures and patient receptionist check-in processes.
  • Knowledge of medical terminology, such as guarantor, primary, group ID, and subscriber ID.
  • Experience in collecting/processing patients’ co-payments, deductibles, and co-insurance.
  • Excellent typing (minimum 40 WPM) and computer usage skills, including Microsoft Office.
  • Ability to learn electronic medical record (EMR) systems.
  • Bilingual (English/Spanish).
  • Good communication skills, both verbal and written.
  • Ability to discuss financial problems with patients.

20. BA in English with 4 years of Experience

  • Experience working in a physician's office setting.
  • Worker's Compensation experience.
  • Knowledge of Indiana and Kentucky Compensation policies and procedures.
  • Exceptional customer service skills.
  • Knowledge of current basic medical terminology, coding, eligibility, and office procedures.
  • Strong computer and phone skills.
  • Ability to establish and maintain effective working relationships with staff, co-workers, adjusters, employers, case managers, and patients.
  • Ability to effectively present information, respond to questions, and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients, and the general public.
  • Ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.
  • Understanding of healthcare regulatory and compliance policy (e.g., HIPAA).
  • High integrity, including maintenance of confidential information.
  • Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency.

21. BA in Public Administration with 2 years of Experience

  • Experience in a medical office or medical spa.
  • Previous experience with EMR and social media platforms.
  • Able to navigate through five or more software applications.
  • Superior customer service, multi-tasking, and flexibility.
  • Professional appearance and demeanor.
  • Good telephone and computer skills.
  • Great time management, organization skills, with attention to detail.
  • Scheduling proficiencies and a team player attitude.
  • Reliable and punctual, and able to work flexible days and hours.
  • Ability to handle pressure and maintain composure in stressful situations.

22. BS in Clinical Laboratory Science with 1 year of Experience

  • Previous receptionist or word processing experience.
  • Excellent verbal, written, organizational, and critical decision-making skills.
  • Must be able to read, write legibly, and communicate effectively in English.
  • Ability to handle multiple tasks simultaneously.
  • Good interpersonal skills and ability to all levels of staff.
  • Ability to sort and file alphabetically or numerically.
  • Ability to operate a variety of general office equipment and use a computer.
  • Successful completion of annual job-specific competencies and skill verification tools.

23. BS in Administrative Management with 3 years of Experience

  • Experience working in a medical office as a Medical Receptionist.
  • Working knowledge of medical terminology.
  • Computer and reception experience.
  • Bilingual in English and Italian.
  • Ability to use discretion while working with sensitive information.
  • Knowledge of computers and data entry (NextGen knowledge).
  • Understanding of the need for and evidence of consistent respect for confidentiality.
  • Skill in organizing and reporting information that is accurate and complete.
  • Ability to multitask and utilize critical thinking and communication.

24. BS in Allied Health with 4 years of Experience

  • Experience working as a medical receptionist or similar within a medical practice.
  • Previous experience using medical software (e.g., Clinic2Cloud).
  • Understanding and experience in billing Medicare, private health insurers, DVA, Workcover, TAC, claims, and accounts.
  • Experience within the mental health field.
  • Outstanding customer service skills and an enthusiastic and positive "can-do" attitude.
  • Well-organised and able to work well under pressure.
  • Exceptional verbal and written communication skills.
  • Meticulous attention to detail and problem-solving skills.
  • Working knowledge of MS Office Suite (Outlook, Word, Excel, and PowerPoint).

25. BA in Behavioral Science with 2 years of Experience

  • Clinical experience in a patient care setting.
  • Obtain BLS certification.
  • Experience working with office equipment, including multi-line phones, computers, and copy.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.
  • Excellent written and verbal communication skills.
  • Working knowledge of medical terminology.
  • General computer knowledge and typing skills.

26. BS in Medical Technology with 1 year of Experience

  • Experience in administration and working in teams.
  • Experience with fax and credit card machines, and other basic office equipment.
  • A professional attitude, great customer service, and a meticulous eye for detail.
  • Enjoy working in a diverse environment.
  • Exposure to MedTech 32.
  • Proficient in computer skills and MS Word and Excel.
  • Strong decision-making and problem-solving skills.

27. BA in Event & Office Coordination with 3 years of Experience

  • Experience in a customer service setting, preferably receptionist in a health care setting.
  • Excellent reception skills with patient administration systems.
  • Proficiency in Microsoft Office.
  • Excellent organisational and problem-solving skills with attention to detail.
  • Excellent communication and time management skills.
  • Ability to work efficiently, autonomously, and respectfully within the team.
  • Excellent customer service and telephone technique.
  • Ability to maintain composure in stressful situations and to remain objective and professional.
  • Willingness to accept new tasks and job share on demand.
  • Consistency and timeliness in attendance and flexibility.

28. BA in Healthcare Administration with 4 years of Experience

  • Experience in a specialist medical clinic or allied health medical receptionist role (experience in a mental health or paediatric practice).
  • Highly developed organisational and time management skills.
  • Excellent communication skills, displaying an empathic nature and professional attitude at all times.
  • Ability to remain calm under pressure.
  • Ability to work well both independently and in a small team.
  • Demonstrated initiative and self-motivation.
  • A highly proficient user of Medical practice software (Practice2000 or Pracnet).
  • Experienced in Electronic medical billing and Medicare (online/easy claim system).
  • Advanced computer skills, including Microsoft Word and Excel– semi-paperless practice.
  • Ability to act confidentially at all times.

29. BS in Health Information Management with 2 years of Experience

  • Experience in a Radiology background, as well as exposure to Medicare services.
  • Strong customer service and patient focus skills.
  • Eagerness to learn.
  • Excellent time management and organisational skills.
  • High level of attention to detail and confidentiality.
  • Ability to work autonomously, as well as part of a team.
  • Ability to maintain confidentiality.
  • Professional appearance and demeanor.

30. BA in Medical Office Administration with 1 year of Experience

  • Recent unit/ward receptionist experience.
  • Proficient in computer skills in Microsoft Office.
  • Ability to learn new software.
  • Excellent communication skills, both written and verbal.
  • A commitment to high-quality work output.
  • Positive attitude and adaptable to change.
  • Well-developed organisational skills.
  • Can multitask, work efficiently, autonomously, and respectfully within the team.

31. BS in Public Health with 3 years of Experience

  • Experience in a clinical/medical reception role.
  • Experience working in a very busy environment whilst multitasking and keeping composure.
  • Ability to start immediately or in the very near future.
  • Ability to deal with a wide range of people with empathy and understanding.
  • Ability to handle confidential information.
  • Be extremely reliable, organised, and self-motivated.
  • Confident telephone manner with excellent communication skills.
  • Exceptional time management skills with the ability to prioritise and organise own workload.
  • A friendly and "can-do" demeanour.

32. BA in Health Services Management with 2 years of Experience

  • Previous exposure to medical/clinical administration.
  • Experience in managing front reception.
  • Working knowledge of Medicare rebate processes.
  • Proficient in systems.
  • Excellent organisational skills with strong attention to detail.
  • Must possess excellent verbal and written communication skills as well as interpersonal skills with patients and staff.
  • Good critical thinking skills and a positive attitude.

33. BS in Biology with 1 year of Experience

  • Previous medical front office experience.
  • Excellent telephone skills.
  • Proficient in Word and Excel.
  • Previous experience with medical software.
  • Available and flexible with hours.
  • Close attention to detail.
  • Great time management and organizational skills.
  • Team player attitude and energetic with a focus on excellent customer service.

34. BA in Psychology with 3 years of Experience

  • Previous medical office experience.
  • Experience using patient scheduler and Electronic Medical Records (EHR) software.
  • Knowledge of office equipment (fax, copier, printer, etc.)
  • Ability to multitask, prioritize, and optimize daily functions.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Familiarity with insurance eligibility.
  • Basic typing skills.

35. BS in Nursing Administration with 4 years of Experience

  • Previous experience in a medical receptionist role.
  • Previous medical billing experience.
  • Experience working with Genie and iPM.
  • Understanding of Medicare and Health Fund rulings and billing interpretations.
  • Strong customer service with a focus on patient-centred care.
  • Have a professional attitude with excellent verbal and written communication skills.
  • Able to multitask and work cohesively in a team environment.
  • Proven flexibility and willingness to handle a variety of tasks.
  • Strong problem-solving skills.

36. BS in Business Administration with 2 years of Experience

  • Completion of the medical terminology course.
  • Experience in a customer service setting.
  • Ability to provide excellent customer service.
  • Receptionist experience in a healthcare setting, and experience with office equipment.
  • General clerical and computer experience.
  • Exposure to medical terminology.
  • Must have good communication skills, verbal and written.
  • Skill in organizing work, making assignments, and achieving goals and objectives.
  • Ability to prioritize work.
  • Be able to make recommendations and handle complaints, and requests professionally and calmly.

37. BS in Medical Assisting with 1 year of Experience

  • Strong administration experience and great attention to detail.
  • System One experience.
  • Excellent customer service skills.
  • Personable and approachable nature.
  • Knowledge of computer-based data management programs.
  • Ability to multitask and prioritize.
  • Must demonstrate consistent professional conduct and meticulous attention to detail.

38. BA in Sociology with 3 years of Experience

  • Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment.
  • Experience in specialist rooms.
  • Experience using Healthtrack and the Microsoft suite.
  • Strong organisation and communication skills, with the ability to efficiently work as an effective member of a multi-disciplinary team.
  • Experience in billing/receipting medical accounts, Medicare, and DVA billing.
  • Exceptional phone manner and ability to handle a high volume of patient enquiries.
  • Close attention to detail and the ability to adapt in a fast-paced environment.
  • Excellent personal communication skills with the ability to relate to people at different levels and from different backgrounds.

39. BA in Office Management with 4 years of Experience

  • Experience as a Medical Receptionist.
  • Expertise in Inbound Telephone Calls.
  • Experience handling multi-line phone systems.
  • Knowledgeable of medical terminology and insurance products and plans.
  • Superior Customer Service experience.
  • Adeptness in scanning.
  • Demonstrated knowledge of e-Filing.
  • Email Correspondence experience.
  • Ability to multitask efficiently and prioritize work.
  • Experience with insurance billing and an electronic medical record system, as well as social media platforms.

40. BA in Human Services with 2 years of Experience

  • Reception/front desk experience in a medical office setting.
  • Medical terminology knowledge.
  • A passion for helping others.
  • A team-player attitude with good communication skills.
  • Ability to work weekends.
  • Desire to gain industry knowledge and training.
  • Demonstrates initiative in accomplishing practice goals.
  • Ability to interact with all levels of employees in a courteous, professional manner at all times.
  • Ability to grow, adapt, and accept change.

41. BA in Communication Studies with 1 year of Experience

  • Work experience in healthcare.
  • Obtain BLS Heart Saver.
  • Experience with answering multiple phone lines.
  • Basic computer skills.
  • Excellent customer service behaviors.
  • Must be comfortable multi-tasking and working in a fast-paced, high-energy environment.
  • Must be detail-oriented and organized.
  • Experience working well under pressure and in a busy office environment.

42. BS in Health Sciences with 3 years of Experience

  • Experience as a receptionist in the healthcare industry or as a Medical Assistant.
  • Customer relations experience.
  • Experience in handling and balancing cash.
  • Experience with computers or automated scheduling.
  • Basic computer skills in a Windows operating environment, including Microsoft Word and an e-mail system.
  • Knowledge of grammar, spelling, and medical terminology.
  • General knowledge of healthcare insurance and terminology.
  • Good written and verbal communication skills to communicate effectively with individuals at all levels of the organization.
  • Excellent telephone etiquette.
  • Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information.

43. BS in Social Work with 4 years of Experience

  • Experience working as a Medical Receptionist.
  • Experience with insurance billing and an electronic medical record system.
  • Be able to prioritize workload and perform in a fast-paced and challenging environment.
  • Excellent phone etiquette and ability to establish rapport with diverse clientele.
  • Experience with multi-line phone systems.
  • Knowledge of medical terminology.
  • Medical Insurance Verification experience.
  • Experience working with office equipment.
  • Strong familiarity with Inbound Telephone Calls.
  • Proven knowledge of navigating basic office equipment and protocols.
  • Epic EMR experience.

44. BA in Gerontology with 2 years of Experience

  • Knowledge of medical terminology. 
  • Successful completion of a medical front office program or on-the-job training with an emphasis on customer service. 
  • Professional verbal and written communication skills.
  • Understanding of principles and practices of the organization, planning, records management, and general administration.
  • Dependability, adaptability, and confidentiality. 
  • Ability to work with clinical staff and handle direction from more than one provider, as well as work from different office locations based on the business needs. 
  • Basic money handling knowledge. 
  • Committed to the concepts of preventive health care and the team approach to health care delivery.
  • Politeness, confidence, tact, patience, and diplomacy to deal with complex and confidential situations. 
  • Excellent communication skills and the ability to maintain a professional and courteous relationship with all members. 
  • Good problem-solving skills. 

45. BA in Liberal Studies with 1 year of Experience

  • Experience in providing quality customer care at a reception.
  • Committed to giving quality customer service.
  • Well-developed communication and interpersonal skills, and the ability to maintain effective working relationships with all stakeholders.
  • Strong team skills.
  • Good PC and systems skills.
  • A positive customer-focused attitude.
  • Willing to receive and act on feedback.
  • High levels of resilience and the ability to work autonomously.
  • A self-motivated, reliable, and conscientious approach to work.

46. BS in Biomedical Science with 3 years of Experience

  • Experience with multi-line phone systems.
  • Prior experience working in a medical or dental environment.
  • Excellent social skills and ability to collaborate effectively.
  • Previous experience working with an electronic medical records system.
  • Previous experience in insurance verification and authorization.
  • Knowledgeable about medical terminology and insurance products and plans.
  • Experience with Microsoft Office.
  • Excellent customer service skills.
  • Ability to learn about patients and their problems. 

47. BS in Information Systems with 4 years of Experience

  • Demonstrated ability in an administrative role within a busy, customer-focused environment, medical environment.
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Proven experience in working effectively both independently and in a team environment.
  • Knowledge of patient billing systems and related Medicare funding mechanisms.
  • Ability to use clinical administration systems, as well as Microsoft Office software.
  • Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisation’s values.
  • Flexible approach to work.
  • Ability to sort and file by alphabet or terminal digit.
  • Ability to handle cash transactions and balance cash drawers.

48. BA in English with 2 years of Experience

  • Medical terminology knowledge.
  • Previous experience as a Medical Receptionist or Medical Assistant.
  • Customer service in health care, cash handling, typing, and scheduling application experience.
  • Good computer skills and knowledge of office software packages.
  • Ability to convey information to customers in a warm, clear, concise manner.
  • Demonstrate positive customer service behaviors.
  • Excellent organizational abilities.
  • Must be able to work under general supervision.

49. BA in Customer Service Management with 3 years of Experience

  • Customer Service experience in retail, hospitality, etc.
  • Basic computer literacy.
  • Experience working with an electronic health record.
  • Knowledge of medical terminology.
  • Office Administrative/Receptionist/Clerical experience in a medical environment.
  • Knowledge of ICD-10 and CPT coding.
  • Bilingual in Spanish and English.
  • Skills in multi-line phone systems.
  • Must have a professional and mature demeanor.

50. BS in Administrative Management with 4 years of Experience

  • Administration experience in a busy customer-focused environment, either independently or as part of a team, preferably within healthcare.
  • Experience in a customer-facing role, preferably with both patients and medical practitioners.
  • Experience with Medicare and private health insurance payment systems, or a suitable equivalent.
  • Experience in working with an electronic record management system, preferably in healthcare.
  • Proven administrative, organisational, and time management skills.
  • Strong attention to detail and ability to detect errors and quickly make corrections.
  • High-level communication skills and resilience under pressure.
  • Strong computer literacy and ability to learn new systems.
  • Clear customer service orientation.

51. BS in Medical Technology with 2 years of Experience

  • Healthcare or customer service-related experience.
  • Experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records.
  • Knowledge of Epic EMR software.
  • Strong customer service skills and experience.
  • Exhibit courtesy/respect for co-workers and be willing to help co-workers if called for.
  • Professional communication skills. 
  • Must be a quick learner.

52. BA in Public Administration with 1 year of Experience

  • Experience using computers and typing in a professional setting.
  • Must have some knowledge of medical terminology.
  • Strong work tenure at a recent employer.
  • Medical admin experience, preferably referral and authorization experience.
  • Medical terminology knowledge and a passion for the healthcare work environment.
  • A close-knit team that works collaboratively with clinical staff.

53. BS in Allied Health with 3 years of Experience

  • Medical Receptionist experience.
  • Previous Healthcare experience.
  • Experience collecting co-pays and conducting insurance verifications.
  • Integrity and honesty to handle payments and the cash drawer. 
  • Proficiency in Microsoft Office.
  • Excellent patient-centred customer service, with great communication skills and a positive, friendly attitude.
  • Excellent organisational skills with the ability to be flexible.
  • Ability to work efficiently, autonomously, with attention to detail, and respectfully within the team.

54. BA in Event & Office Coordination with 4 years of Experience

  • Experience working in an administrative position.
  • Previous health care office experience.
  • Previous medical billing and coding.
  • Knowledge of benefit verification and authorization.
  • Ability to communicate effectively and professionally.
  • Proficient with Microsoft Office Suite.
  • Competent keyboard skills.
  • Must have bilingual language skills.
  • Demonstrated initiative and willingness to learn.
  • Excellent interpersonal and organization skills.
  • Ability to work autonomously and in a team environment.

55. BS in Nutrition Science with 2 years of Experience

  • Previous reception/office experience (preferably within healthcare and specifically specialist medical rooms).
  • Proficiency in Microsoft Office, with the ability to learn patient administration software.
  • Exceptional attention to detail and ability to problem-solve.
  • Positive attitude with excellent customer service skills and telephone manner.
  • Adaptable to change within an evolving service.
  • Excellent organisational and time management skills with the ability to work efficiently, autonomously, and respectfully within the team.

56. BA in Behavioral Science with 1 year of Experience

  • Basic understanding of Good Clinical Practices (GCP).
  • Ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and SOPs.
  • Good organizational skills and flexibility to manage workload and meet changing timelines, handling multiple tasks efficiently and effectively.
  • Good attention to detail to ensure accuracy and efficiency in data entry.
  • Good interpersonal/customer service skills, positive attitude, and good oral and written communication skills.
  • Capable of working in a team or independently.
  • Good English language and grammar skills, written and verbal.
  • Good computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint), and capable of learning new clinical trial database systems.
  • Ability to work well in a collaborative team environment.

57. BS in Clinical Laboratory Science with 3 years of Experience

  • Experience in an ambulatory health care environment.
  • Knowledge of third-party payers, ICD-10, CPT coding, and medical terminology.
  • Strong understanding of computer programs and their utilization.
  • Exemplary customer service and communication skills.
  • Be willing to work in a dynamic team-based setting where daily job duties may fluctuate depending on need.
  • Must be comfortable answering multi-line phones.
  • Ability to stay calm in high-stress situations that would occur in a hospital.

58. BA in Medical Office Administration with 4 years of Experience

  • Experience in a healthcare setting, preferably in an ambulatory care setting.
  • Completed training program in Medical Office Assisting.
  • Familiar with adult learning and general training techniques.
  • Customer-service oriented and positive professional insight.
  • Demonstrated good problem-solving skills and sound judgment.
  • Effective leadership/supervisory skills.
  • Experience with modern office practices and procedures, including email.
  • Intermediate computer skills.
  • Attention to detail and excellent follow-through on work tasks.
  • Able to handle multiple tasks simultaneously.
  • Flexibility and dependability.
  • Able to quickly build and maintain rapport with patients and providers of differing backgrounds.

59. BS in Health Information Management with 2 years of Experience

  • Experience working in a similar administrative role.
  • Previous experience in a hospital environment.
  • Proficient in Microsoft Office Suite.
  • Experience in customer service.
  • Close attention to detail.
  • Ability to take direction and adapt.
  • Working knowledge of webPAS and Zedmed.
  • Strong organizational skills and ability to multitask.

60. BA in Healthcare Administration with 1 year of Experience

  • Previous experience in a medical/health environment.
  • Excellent customer service skills.
  • Well-developed written and communication skills.
  • Excellent organisational skills and attention to detail.
  • Ability to work effectively in a team-based environment.
  • Ability to plan and carry out responsibilities with minimal direction and maximum accountability.
  • Excellent typing/keyboard skills.
  • Bilingual in English and Spanish.

61. BA in Medical Office Administration with 3 years of Experience

  • Prior experience in a medical practice setting.
  • Familiarity with the Medical Director or other common medical CRM systems.
  • Must be proficient in using MS Word, Excel, and Outlook
  • Demonstrated exceptional customer service and communication skills - always acting with honesty, integrity, and compassion.
  • Ability to set priorities.
  • Knowledge of business office procedure.
  • Skill in greeting patients and answering the telephone pleasantly and helpfully.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.

62. BS in Public Health with 4 years of Experience

  • Experience in primary care, family practice, internal medicine, urgent care, or ER.
  • Adept in medical terminology, the referral and authorization process, and insurance practices.
  • Proficient in the use of computer programs and applications, including Outlook applications and practice EMR systems.
  • Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Knowledgeable of CPT and ICD-10 coding.
  • Be empathetic to patients and their families.
  • Ability to speak clearly and concisely.
  • Ability to read, understand, and follow oral and written instructions.
  • Excellent organizational skills.

63. BS in Biology with 2 years of Experience

  • Skill in operating office equipment
  • Skill in handling paperwork/scanning/uploading adequately.
  • Skill in handling incoming phone calls and transferring appropriately.
  • Skill in written and verbal communication.
  • Skill in gathering, interpreting, and reporting insurance information.
  • Ability to type 60 words per minute using word-processing software.
  • Able to learn/use other computer programs, including Microsoft® Excel, e-mail, Internet.
  • Ability to work effectively as a team member with physicians and other staff.
  • General understanding of insurance benefits and reimbursement.
  • Ability to flexibly respond to changing demands.
  • Ability to organize and prioritize tasks effectively while multitasking.

64. BA in Health Services with 1 year of Experience

  • Experience working in any high-volume/high-intensity customer service industry.
  • Medical office experience, preferably in dermatology.
  • Excellent verbal, written, and interpersonal communication skills.
  • Positive, welcoming, and can-do attitude with patients and other practice team members.
  • Detail-oriented and a team player.
  • Computer proficiency and superior keyboarding skills (approximately 55 wpm).
  • Flexible/adaptable nature to work in a fast-paced and continuously evolving environment.
  • Passion for helping others in a healthcare environment.
  • Ability to effectively interact with providers, patients, and other staff members.

65. BA in Psychology with 3 years of Experience

  • Experience in an outpatient clinic, preferably in rehabilitation.
  • Knowledge of health insurance terms and regulations.
  • Comfortable with technology and new applications.
  • Excellent customer service and communication skills.
  • Highly organized and attentive to details.
  • Can work well individually but in a team as well.
  • Ability to adjust easily to changes.
  • Excellent interpersonal skills
  • Present a professional attitude, appearance.

66. BS in Nursing Administration with 4 years of Experience

  • Must have knowledge and experience working in a medical clinic front office setting.
  • Expertise in all services provided by the medical department, as well as medical insurance processing.
  • Knowledge of claims/prior authorizations.
  • Experience with electronic health records software and database systems.
  • Excellent computer skills.
  • Ability to operate general office machines, including copier/scanner, fax, voicemail, and credit card machines.
  • Must demonstrate superior professionalism when dealing with clients, staff, and vendors.
  • Ability to work independently, set priorities, and work well under pressure.

67. BA in Communications with 2 years of Experience

  • Related medical experience.
  • Exceptional phone manner, excellent time management skills, and the ability to multitask.
  • Ability to work autonomously and complete work within tight time frames.
  • Superior customer service and exceptional communication skills.
  • Ability to work as an effective team member with flexibility to respond to fluctuating work flows.
  • Positive, enthusiastic, and a genuine love of working in a fast-paced environment, whilst maintaining a high level of quality and professionalism.
  • Demonstrated understanding of medical terminology.
  • Familiarity with medical software applications.
  • Proficient in computer skills, including typing, Outlook, and Word.

68. BS in Business Administration with 1 year of Experience

  • Previous experience in healthcare.
  • Effective communication and the ability to multitask.
  • Strong prioritizing and organizational skills.
  • Proficient in EpicCare.
  • Experience with Microsoft Office.
  • Ability to work independently with little direct supervision.
  • Ability to establish and maintain positive professional business relationships with the branch-level leadership and office staff.
  • Strong organizational skills and attention to detail.
  • Excellent interpersonal skills, patience, strong work ethic, and "team player" attitude.

69. BA in Office Management with 3 years of Experience

  • Experience in a hospital or physician practice setting.
  • Knowledge of HIPAA regulations
  • Knowledge of health insurance plans and billing.
  • Experience with Electronic Medical Records (EMR)
  • Experience with Microsoft Office.
  • Excellent communication skills to effectively engage patients, peers, and supervisors in a dedicated, comforting, respectful, and effective way.
  • Ability to adapt to change.
  • Strong organization and critical thinking skills.
  • Ability to build rapport with patients and medical professionals.

70. BA in Human Services with 4 years of Experience

  • Administration certification.
  • Experience at a healthcare facility in a Medical Receptionist role.
  • Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding.
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Meticulous attention to detail with the ability to multitask.
  • Strong organizational, administrative, and planning skills.
  • Ability to work under pressure and react effectively to emergencies.
  • Ability to use discretion while working with sensitive information.
  • Excellent documentation, communication, and IT skills.
  • Passionate about healthcare excellence.
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