Michael Turner

Phoenix, AZ

(602) 555-1847

michael.turner@email.com

linkedin.com/in/michaelturner

SUMMARY

Results-driven Mail Clerk with 1+ years of experience in mail distribution, package tracking, and postage processing within corporate office environments. Proven record of achieving 99% mail routing accuracy while supporting daily processing of 200+ parcels. Expertise in postage meter systems and courier coordination to optimize mailroom workflows, mitigate delivery errors, and drive measurable operational efficiency.

SKILLS

Mail Sorting & Distribution

Postage Meter Operation

USPS & Courier Processing

Parcel Tracking Systems

Shipping Documentation

Inventory Monitoring

EXPERIENCE

Mail Clerk

Horizon Administrative Services, Phoenix, AZ

June 2024 – Present

• Process and distribute 200+ incoming and outgoing mail items daily, maintaining 99% delivery accuracy across 5 departments.
• Operate postage meter systems to calculate and apply correct rates, reducing returned mail incidents 18%.
• Log and track certified and express shipments, improving parcel visibility and decreasing lost-package cases by 22%.
• Coordinate daily courier pickups, ensuring 100% on-time dispatch compliance.

Office Assistant

Crestline Business Solutions, Phoenix, AZ

January 2023 – May 2024

• Sorted and routed interoffice mail for 150+ employees, cutting internal delivery time by 25%.
• Maintained supply inventory levels, preventing stock shortages and reducing rush order costs $3,200 annually.
• Scanned and archived documents into electronic systems, improving retrieval efficiency 30%.

EDUCATION

Associate of Applied Science in Business Administration

Phoenix College, Phoenix, AZ

Danielle Brooks

Charlotte, NC

(704) 555-3921

danielle.brooks@email.com

linkedin.com/in/daniellebrooks

SUMMARY

Results-driven Mail Clerk with 4+ years of experience in courier logistics, accountable mail handling, and shipping documentation within multi-site corporate operations. Proven record of achieving 32% processing efficiency gains while managing 350+ daily mail transactions. Expertise in electronic tracking systems and postage accounting to optimize distribution workflows, mitigate compliance risk, and drive measurable business outcomes.

SKILLS

Courier Logistics Coordination

Accountable Mail Tracking

Shipping & Receiving

Postage Accounting Systems

Inventory Control

USPS Compliance

EXPERIENCE

Mail Clerk

BlueRidge Enterprise Services, Charlotte, NC

March 2022 – Present

• Manage receipt, sorting, and dispatch of 350+ daily mail and courier items, achieving 99.5% routing accuracy.
• Reconcile postage expenditures and shipment logs, strengthening audit readiness and reducing reporting discrepancies 27%.
• Coordinate FedEx, UPS, and USPS shipments, optimizing carrier selection and lowering annual shipping costs $18,500.
• Investigate delivery discrepancies and resolve vendor issues, decreasing service complaints 35%.

Mail Clerk

Redstone Office Systems, Raleigh, NC

May 2020 – February 2022

• Processed certified, registered, and express mail in compliance with USPS regulations, maintaining 100% chain-of-custody documentation.
• Implemented barcode tracking procedures, driving 28% improvement in parcel traceability.
• Executed six daily interoffice delivery runs, improving turnaround time for internal correspondence 21%.

EDUCATION

Bachelor of Science in Business Management

University of North Carolina at Charlotte, Charlotte, NC

Christopher Hayes

Chicago, IL

(312) 555-7741

christopher.hayes@email.com

linkedin.com/in/christopherhayes

PROFESSIONAL SUMMARY

Results-driven Mail Clerk with 9+ years of experience in enterprise mail operations, shipping compliance, and logistics coordination within multi-location corporate environments. Proven record of achieving 40% workflow efficiency improvements while overseeing 500+ daily mail transactions. Expertise in operational reporting and carrier contract optimization to streamline distribution processes, mitigate compliance risk, and deliver measurable cost savings exceeding $75K annually.

CORE SKILLS

Enterprise Mail Operations

Carrier Contract Negotiation

Postage & Cost Analysis

Regulatory Compliance

Operational Reporting

Team Coordination

EXPERIENCE

Mail Clerk

CapitalEdge Corporate Services, Chicago, IL

August 2019 – Present

• Oversee end-to-end processing of 500+ daily inbound and outbound mail items across 8 departments, sustaining 99%+ service accuracy.
• Optimize carrier selection and express shipment methods, generating $42,000 in annual cost savings.
• Lead reconciliation of postage meter accounts and permit balances, eliminating 95% of prior audit discrepancies.
• Develop KPI tracking reports, increasing operational transparency and driving 38% productivity gains.

Mail Clerk

Lakefront Corporate Services, Chicago, IL

June 2016 – July 2019

• Managed accountable mail programs including certified and registered shipments, maintaining zero compliance violations.
• Streamlined mailroom layout and workflow processes, resulting in 34% faster parcel processing times.
• Trained 6 new mailroom associates on USPS regulations and tracking systems, improving team accuracy to 99.7%.

EDUCATION

Bachelor of Science in Operations Management

DePaul University, Chicago, IL

• Deliver exceptional customer service for mail operations serving students, faculty, parents, and external carriers across a large university community, strengthening stakeholder satisfaction and service accessibility.
• Respond to complex shipping inquiries and delivery exceptions using IMCMG2 and major carrier platforms, resolving issues for high-volume domestic and international parcels while sustaining uninterrupted daily operations.
• Process outgoing USPS, UPS, FedEx, and DHL shipments through enterprise mailing systems, generating daily reports and reconciling transactions exceeding 150 packages per shift to maintain audit accuracy and financial integrity.
• Administer retail payment processing via JCard POS terminals and complete end-of-day reconciliations, safeguarding transactional compliance and ensuring precise revenue reporting for campus financial oversight.
• Oversee distribution of time-sensitive interdepartmental correspondence for Registrar, Provost, Academic Advising, and Dean of Students offices, meeting 100% of documented academic and administrative deadlines.
• Supervise and schedule student mail clerks while monitoring postage and supply inventories, maintaining operational readiness for a multi-vertical campus network supporting thousands of mailbox assignments annually.

Core Skills:

• Mail Operations Management
• IMCMG2 Shipping Software
• Carrier Logistics Coordination
• Point Of Sale Systems
• Interdepartmental Distribution
• Inventory Control Systems

• Sort and distribute incoming mail across enterprise office operations, ensuring accurate routing of high-volume daily correspondence to internal departments and executive stakeholders without service disruption.
• Prepare and process outgoing mail using automated metering and insertion equipment, handling certified, overnight, and accountable shipments while sustaining compliant postal documentation and delivery timelines.
• Collect and deliver interoffice packages and purchase order items throughout multi-floor facilities, supporting cross-functional business units and maintaining 100% on-time internal distribution standards.
• Maintain computerized accounting records of postage expenditures and generate internal reports, strengthening budget oversight and improving financial visibility for Office Services leadership.
• Coordinate facility service requests through Track-It ticketing systems and vendor partnerships, resolving daily work orders for building operations to minimize downtime and tenant disruption.
• Support capital improvements, tenant projects, and Digital Print Center backup functions in collaboration with Office Services leadership, reinforcing operational continuity across administrative service platforms.

Core Skills:

• Mail Processing Equipment
• Postage Meter Systems
• Interoffice Distribution
• Track-It Ticketing
• Facilities Coordination
• Postage Accounting Systems

• Sort and route incoming and outgoing mail across assigned business units, ensuring accurate departmental delivery and timely processing of high-volume daily correspondence.
• Direct all loan payments to the Remittance Processing Center in strict accordance with regulatory policies, safeguarding compliance controls and mitigating financial handling risk exposure.
• Readdress undeliverable items and examine outbound envelopes for accuracy and presentation, improving deliverability rates and reducing returned mail volume.
• Process registered and certified shipments by weighing, metering, sealing, and recording accountable mail, maintaining 100% tracking integrity and audit-ready documentation.
• Coordinate overnight, second-day air, and ground shipping for supported locations, optimizing carrier selection to control costs while meeting critical delivery deadlines.
• Collaborate with mail services personnel and shipping agents to monitor functional risk, promptly escalating policy deviations to protect operational and regulatory standards.

Core Skills:

• Mail Sorting Operations
• Regulatory Compliance Handling
• Postage Meter Systems
• Certified Mail Tracking
• Carrier Shipping Coordination
• Remittance Processing Controls

• Sort and distribute interoffice and postal mail daily across corporate departments and retail store networks, ensuring accurate recipient routing and uninterrupted enterprise-wide communication flow.
• Process outbound U.S. mail through high-capacity postage systems, capturing parcel-level reports and recording daily meter readings to maintain financial controls and shipment traceability.
• Manage high-volume inbound and outbound courier activity at the central loading dock, maintaining KPI logs that track 100+ packages per day to ensure operational accountability.
• Coordinate FedEx overnight and multi-carrier express shipments, determining lowest-cost delivery options based on weight and service levels to optimize transportation spend.
• Troubleshoot delayed or missing deliveries by liaising with carriers, vendors, and postal authorities, accelerating issue resolution and minimizing business disruption across supported locations.
• Maintain updated corporate associate directories, verify shipping label accuracy, stock mailbox supply pantries, and schedule preventative equipment maintenance to sustain 99%+ delivery precision and workspace readiness.

Core Skills:

• Mail Distribution Operations
• Postage Meter Management
• Courier Logistics Coordination
• KPI Tracking Systems
• Carrier Cost Analysis
• Shipping Label Verification

• Collect Canada Post mail from PO box daily and process all incoming correspondence, ensuring accurate sorting and same-day distribution across enterprise office operations.
• Execute six scheduled interoffice delivery runs throughout the facility, transporting mail, courier packages, and interdepartmental materials to on-floor stations without service interruption.
• Receive inbound courier shipments and log entries into mail scan systems, notifying recipients of urgent items and guaranteeing 100% same-day delivery for packages received by 4:30 p.m.
• Reconcile received goods against purchase orders and coordinate with Accounts Payable to resolve discrepancies, reinforcing financial controls and vendor compliance standards.
• Administer outbound Canada Post and multi-carrier shipments while managing postage meter funding and tracking records, preserving uninterrupted mailing capacity and audit transparency.
• Oversee supply replenishment, temporary access card management, reception relief, and administrative service requests, sustaining operational continuity across shared corporate service functions.

Core Skills:

• Mail Distribution Services
• Courier Tracking Systems
• Purchase Order Reconciliation
• Postage Meter Administration
• Inventory Replenishment Control
• Administrative Support Operations

• Open and sort inbound mail bags from stores and corporate offices, routing U.S. mail and internal memos into designated slots to ensure accurate multi-location distribution.
• Execute scheduled office mail runs, including delivery of Central Supply shipments, sustaining uninterrupted material flow across geographically dispersed retail operations.
• Process outbound letters and parcels through postage metering systems, verifying correct postage, recording daily readings, and coordinating timely meter refills to maintain fiscal control.
• Manage courier logistics by staging outbound shipments, ordering bags by store number, and completing FedEx and OnTrac documentation to close daily manifests with 100% accuracy.
• Investigate missing inbound mail bags and service disruptions by liaising with carrier partners, maintaining weekly inbound tally and trouble logs to strengthen vendor accountability.
• Reconcile personal postage payments, submit postal claims for meter discrepancies, maintain equipment readiness, and support Copy Center operations to preserve full-service mailroom functionality.

Core Skills:

• Mail Bag Processing
• Postage Meter Operations
• Courier Vendor Coordination
• Inbound Shipment Logging
• Express Cost Analysis
• Mailroom Equipment Maintenance

• Determine and affix accurate postage on registered mail and parcels using Pitney Bowes equipment, preserving compliant processing standards and accountable shipment tracking.
• Retrieve incoming mail from USPS facilities and date-stamp correspondence, organizing items by locator code and delivery route to ensure timely campus-wide distribution.
• Examine outbound envelopes for appearance and proper sealing, reducing returned mail incidents and protecting institutional correspondence integrity.
• Readdress undeliverable items with incomplete or incorrect information, improving delivery accuracy and minimizing redistribution delays across departments.
• Maintain detailed logs of postage charges and inbound and outbound volumes, strengthening audit readiness and financial transparency for university operations.
• Serve as backup delivery driver across multiple campuses while adhering to institutional policies, safeguarding assets and sustaining uninterrupted mail services continuity.

Core Skills:

• Pitney Bowes Systems
• Registered Mail Processing
• Locator Code Sorting
• Postage Accounting Logs
• Campus Mail Distribution
• Mail Compliance Procedures

• Sort, distribute, and dispatch incoming and outgoing departmental mail, categorizing bills, payments, orders, and adjustments to ensure timely, accurate delivery across organizational units.
• Record all received correspondence within computerized tracking systems, documenting receipt dates and recipient details to strengthen traceability and reduce package loss incidents.
• Group and stage parcels by handling requirements, safeguarding sensitive shipments and preventing damage during high-volume daily dispatch cycles.
• Negotiate with courier services and postal providers to secure competitive delivery rates, evaluating weight and service options to reduce mailing expenses while maintaining service standards.
• Complete shipping documentation and weigh employee mailings to assign precise postage, ensuring 100% address accuracy and compliant distribution practices.
• Oversee daily mailroom operations, maintain supply inventory levels, train new associates on procedural standards, and model institutional mission principles to reinforce operational consistency.

Core Skills:

• Mail Distribution Management
• Computerized Mail Tracking
• Courier Rate Negotiation
• Postage Calculation
• Shipping Documentation Control
• Mailroom Operations Oversight

• Perform postal clerk functions for a campus postal station, managing daily retail and distribution activities to ensure compliant, uninterrupted mail services for university stakeholders.
• Operate postage meter systems in strict accordance with federal regulations, preserving accurate rate application and accountable processing standards.
• Serve as cashier by dispensing stamps and accepting letters and parcels, reconciling transactions to maintain precise revenue handling controls.
• Collect and deliver registered, certified, insured, and campus mail along established routes, including transfers to and from the U.S. Post Office to sustain 100% chain-of-custody integrity.
• Utilize electronic tracking platforms to log incoming packages and accountable USPS items, strengthening visibility and reducing lost-package incidents across campus operations.
• Generate bulk mailing lists using specialized software and support document services as needed while adhering to PPE, chemical handling, and environmental safety protocols.

Core Skills:

• Postal Station Operations
• Postage Meter Compliance
• Retail Mail Transactions
• Accountable Mail Handling
• Electronic Package Tracking
• Bulk Mailing Software

• Apply postage through automated mail processing equipment and parcel shipment software, ensuring accurate rate calculation and compliant preparation of outbound correspondence.
• Conduct multiple daily interoffice delivery runs, transporting mail and packages between departments to sustain uninterrupted internal communication flow.
• Unload and sort high-volume inbound mail while operating letter-opening machinery, accelerating processing throughput and reducing distribution backlogs.
• Coordinate with USPS, UPS, and external vendors regarding inbound and outbound parcels, resolving service inquiries to maintain delivery reliability.
• Execute courier assignments using company vehicles, including transfers to and from post offices, preserving secure chain-of-custody handling standards.
• Process Certificates of Mailing in accordance with internal policies and USPS regulations while validating inbound parcels via tablet-based tracking systems and supporting print insertion operations.

Core Skills:

• Mail Processing Equipment
• Parcel Shipping Software
• Interoffice Delivery Services
• Vendor Parcel Coordination
• Certificate Of Mailing
• Inbound Tracking Systems

• Support outgoing mail operations by preparing shipments as directed, ensuring accurate processing and timely dispatch of organizational correspondence.
• Collaborate with the Order Fulfillment Supervisor to distribute materials, aligning mail workflows with enterprise distribution priorities.
• Sort, count, batch, and process inbound postal and interoffice mail, sustaining organized handling of daily high-volume correspondence.
• Drive company vehicle to and from the Post Office for daily pickup and delivery, preserving secure transfer and consistent turnaround of postal materials.
• Maintain a clean and orderly mailroom environment, reinforcing operational efficiency and workplace safety standards.
• Adhere to organizational policies and procedures while modeling mission-aligned conduct, strengthening compliance and institutional integrity across administrative services.

Core Skills:

• Outbound Mail Processing
• Inbound Mail Sorting
• Postal Vehicle Operations
• Order Fulfillment Support
• Mailroom Organization
• Policy Compliance Procedures

• Receive and sort campus and U.S. mail daily, ensuring all correspondence is organized and prepared for departmental distribution within 24 hours of receipt.
• Execute assigned mail routes across campus stops, delivering and collecting items according to established schedules to maintain consistent service coverage.
• Sell postage stamps and authorized postal products while completing U.S. Postal Service transactions in full compliance with federal regulations.
• Operate postage meter systems and dispatch all metered mail within 24 hours, sustaining timely outbound processing standards.
• Forward or return undeliverable correspondence and determine proper disposition within three days, minimizing backlog and preserving mailbox accuracy.
• Maintain accountable handling practices across receipt, routing, retail, and delivery functions to protect institutional assets and ensure regulatory adherence.

Core Skills:

• Campus Mail Distribution
• Postal Retail Transactions
• Postage Meter Operations
• Mail Route Execution
• Undeliverable Mail Processing
• USPS Compliance Standards

• Process designated incoming and outgoing mail accurately and on schedule, ensuring uninterrupted handling of client correspondence and regulatory notices.
• Serve as primary point of contact for mail center administrative services, coordinating inquiries and resolving operational issues to sustain service continuity.
• Oversee receipt and distribution of client mail while logging sent and received items into tracking systems, strengthening accountable chain-of-custody controls.
• Scan physical documents for secure electronic forwarding and shred originals post-transmission, reducing paper storage exposure and protecting confidential information.
• Prepare outbound correspondence using USPS metering equipment and stage all shipments for courier pickup by prescribed daily deadlines.
• Manage procurement of mailing supplies and provide operational support to the Tax Team, aligning mail services with evolving business requirements.

Core Skills:

• Mail Processing Operations
• Accountable Mail Tracking
• USPS Meter Systems
• Document Scanning Procedures
• Courier Dispatch Coordination
• Mail Supply Procurement

• Receive, prepare, and distribute incoming mail and packages across departments and business units, ensuring accurate routing and system-based scanning upon receipt.
• Transmit relevant documents to internal partners for digital indexing within enterprise platforms, strengthening record accuracy and cross-functional information accessibility.
• Process outgoing correspondence by performing mail merges, weighing items, and electronically applying postage based on selected mailing classes.
• Configure postage meters to determine precise rates and sort outbound mail by class, sustaining compliant and cost-efficient dispatch standards.
• Prepare and ship overnight packages using platforms such as UPS Campus Ship, leveraging knowledge of certified and express delivery classifications to meet service deadlines.
• Maintain mailing records and performance reports tracking postage volume and departmental allocation while troubleshooting equipment issues to preserve uninterrupted operational capacity.

Core Skills:

• Mail Distribution Systems
• Postage Meter Configuration
• UPS Campus Ship
• Mail Merge Processing
• Postage Reporting Analytics
• Equipment Troubleshooting

• Open and close mailroom operations daily, completing end-of-day logs and reconciling all inbound and outbound courier, USPS, and messenger activity to maintain balanced shipment accountability.
• Manifest incoming and outgoing parcels through Brynka Internal Tracking and Shipping Systems, ensuring accurate real-time visibility across enterprise mail workflows.
• Receive express, registered, and certified mail from USPS and major carriers, signing and logging accountable items to preserve documented chain-of-custody standards.
• Sort and distribute inbound correspondence and packages to customers, executing cart and dolly deliveries upon request to meet same-day service expectations.
• Stage outgoing letters and parcels for carrier pickup, processing UPS and FedEx shipments through structured rack and manifest protocols to prevent dispatch errors.
• Engage directly with customers to resolve delivery issues and coordinate pickup notifications via email and phone, strengthening service responsiveness and client satisfaction.

Core Skills:

• Mailroom Operations Management
• Brynka Tracking System
• Courier Manifest Processing
• Accountable Mail Handling
• Customer Pickup Coordination
• Carrier Shipment Reconciliation

• Serve as in-plant mail expert by maintaining comprehensive knowledge of Postal One! updates, federal regulations, and class-specific sorting, bagging, and traying requirements to ensure compliant production mailing.
• Apply proper postal documentation and assume accountability for all prepared mail, safeguarding release accuracy and regulatory adherence prior to induction.
• Coordinate with Distribution and Traffic Clerks on shipments to and from the Post Office, aligning trailer orders and drop schedules to meet committed mail dates.
• Manage inventory of postal skids, trays, and bags while ordering processing materials, sustaining uninterrupted workflow across high-volume direct mail operations.
• Reconcile and return erroneous postage to the Post Office and maintain customer mailing permits, ensuring timely fund recovery and precise financial stewardship.
• Close Direct Mail job tickets promptly while modeling safety, attendance, quality, and productivity standards that reinforce operational discipline and team performance.

Core Skills:

• Postal One! Compliance
• Direct Mail Operations
• Postal Documentation Control
• Mail Induction Coordination
• Permit Account Management
• Postal Inventory Oversight

• Manage incoming and outgoing Australia Post mail and courier activity with three daily distribution cycles, ensuring accurate sorting and timely delivery across corporate departments.
• Secure and track locked security bins by maintaining a detailed location register, strengthening controlled handling and loss prevention measures.
• Oversee Corporate Express stationery account and monitor beverage and snack inventory levels, sustaining uninterrupted supply availability for office operations.
• Log and monitor reported facilities issues while providing reception coverage as required, supporting continuous front-office service functionality.
• Prepare and open inbound correspondence for automated payment processing, transferring policy data into payment systems to maintain transactional accuracy.
• Scan, image, and redirect documentation as necessary while completing administrative assignments, preserving organized records and efficient document workflows.

Core Skills:

• Mail Distribution Coordination
• Security Bin Control
• Stationery Account Management
• Facilities Issue Logging
• Automated Payment Processing
• Document Imaging Systems

• Manage shipping and receiving operations under on-site Lead supervision, overseeing courier logistics, USPS intake, sortation, and outbound package processing across high-traffic campus facilities.
• Receive, log, store, and distribute mail and parcels using specialized software and physical tracking resources, ensuring accurate chain-of-custody controls.
• Package and prepare outbound courier shipments, coordinating box processing and carrier handoffs to maintain compliant, on-time dispatch standards.
• Interact directly with large volumes of students, residents, and staff daily, delivering professional customer service within a fast-paced, service-intensive environment.
• Collaborate independently and with cross-functional HUMS teams indoors and outdoors, sustaining operational continuity during peak distribution cycles.
• Compile and record operational data into weekly and monthly reports, strengthening performance visibility and supporting leadership oversight of mailroom metrics.

Core Skills:

• Shipping And Receiving
• USPS Mail Processing
• Parcel Tracking Software
• Courier Package Preparation
• Customer Service Operations
• Operational Reporting Metrics

• Perform accurate data entry and organize structured filing systems, strengthening documentation integrity and retrieval efficiency across administrative operations.
• Oversee payment requests and verify supporting records, ensuring timely processing and financial accuracy within established internal controls.
• Coordinate damage claims with insurance carriers, managing documentation and follow-ups to expedite resolution and protect company financial interests.
• Transport documents to customers and vendors throughout NYC and NJ, supporting regional business continuity and maintaining secure chain-of-custody handling.
• Calculate percentages, proportions, circumference, and volume to support operational analyses and documentation requirements with precise quantitative accuracy.
• Pick up and deliver mail to and from the Post Office while executing special delivery requests, sustaining dependable external communication workflows.

Core Skills:

• Data Entry Management
• Payment Processing Oversight
• Insurance Claim Coordination
• Regional Document Transport
• Quantitative Calculations
• Mail Delivery Operations

• Prepare, post, and reconcile specialized deliverables outside standard bulk runs, ensuring accurate accounting and compliant release within established production timelines.
• Maintain running inventory levels of mailing stock and production materials, preventing shortages and sustaining uninterrupted fulfillment operations.
• Execute print and copy projects while sending, receiving, and delivering packages, supporting integrated document and logistics workflows across service teams.
• Track and meet assigned team and individual performance metrics related to satisfaction and collections, reinforcing accountability and service quality standards.
• Comply with formal change management policies and procedures, preserving controlled implementation of operational updates and risk mitigation practices.
• Assume clerical and operational leadership responsibilities in the group leader’s absence, sustaining workflow continuity and timely completion of assigned tasks.

Core Skills:

• Specialized Mail Processing
• Inventory Control Management
• Print And Copy Services
• Package Logistics Coordination
• Performance Metrics Tracking
• Change Management Compliance

• Operate high-speed finishing inserter equipment while standing up to 80% of shifts, feeding paper, stapling, and inserting materials into envelopes to sustain continuous production throughput.
• Load paper stacks weighing up to 30 pounds and replenish envelope feeders by hand, maintaining consistent machine flow and minimizing stoppages during peak runs.
• Clear paper and stapler jams by accessing rollers and repositioning 70-pound components with team assistance, reducing downtime and preserving equipment performance.
• Remove completed envelopes from conveyors and stack into mail buckets and trays weighing up to 45 pounds, ensuring organized staging for postal induction.
• Open and stage 20–25 pound cartons of envelopes from pallets, supporting uninterrupted supply replenishment at the production line.
• Document processed volumes on quality assurance logs, reinforcing batch accuracy, compliance tracking, and production accountability standards.

Core Skills:

• Finishing Inserter Operation
• Production Line Support
• Mail Tray Staging
• Equipment Jam Resolution
• Material Handling Operations
• Quality Assurance Logging

• Sort and distribute newspapers, trade publications, U.S. mail, and pouch items, updating mail slots daily to ensure accurate tenant and departmental delivery.
• Adhere to established mail run schedules while forwarding vacated-tenant correspondence weekly for 30 days, preserving continuity and reducing misrouted volume.
• Log courier and special postal items using barcode and manual tracking systems, researching proof of delivery to maintain accountable shipment documentation.
• Deliver packages, boxes, and overnight shipments to final destinations and designated shipping areas, safely transporting loads up to 75 pounds as required.
• Operate postage metering systems to process outbound U.S. mail, applying accurate rates and sustaining compliant mailing standards.
• Support Central Receiving and Imageworks logistics functions while maintaining courteous tenant interactions, light data entry, and operational flexibility including overtime coverage.

Core Skills:

• Mail Distribution Services
• Barcode Tracking Systems
• Postage Meter Operations
• Courier Delivery Coordination
• Tenant Mail Forwarding
• Logistics Support Operations

• Collect, sort, and deliver incoming, outgoing, and interdepartmental mail while operating mail vehicles to sustain timely distribution across assigned departments.
• Receive and meter outgoing U.S. mail using electronic accounting systems, processing items for Postal Service induction with accurate postage and documentation controls.
• Process all mail classes, including express and private carrier shipments, verifying size, weight, and rate compliance to meet federal postal requirements.
• Handle insured, certified, registered, and express parcels in accordance with regulations, preserving accountable chain-of-custody and secure delivery standards.
• Research and correct misdirected correspondence, forwarding items per USPS guidelines to minimize return volume and maintain address accuracy.
• Prepare required mail service documentation and maintain detailed volume records while supporting supply deliveries and related departmental logistics functions.

Core Skills:

• Mail Distribution Operations
• Postage Meter Accounting
• USPS Compliance Processing
• Accountable Mail Handling
• Address Correction Procedures
• Mail Service Documentation

• Notify supervisors of operational risks or customer concerns and respond promptly to management and client inquiries across email, phone, and in-person channels to sustain service reliability.
• Process print and copy production requests by reviewing electronic files, executing finishing tasks, and performing quality control checks to ensure accurate, on-time document delivery.
• Manage comprehensive mail, courier, and USPS distribution services, receiving, sorting, tracking accountable items, and researching unidentified correspondence to preserve chain-of-custody integrity.
• Oversee shipping and receiving of packages, materials, and parts, verifying counts, retaining documentation, securing signatures, and maintaining precise shipment records.
• Operate and perform routine maintenance on production and shipping equipment while supporting inventory, warehouse, reception, and records functions based on site coverage needs.
• Contribute to Site Procedure Guide development and complete cross-functional training to provide flexible coverage across Copy Center, Office Services, and Logistics operations.

Core Skills:

• Print Production Services
• Courier Tracking Systems
• USPS Mail Processing
• Shipping And Receiving
• Inventory Record Management
• Equipment Maintenance Operations