Job Summary: 

• Help implement the global content strategy through assets aligned to key business priorities
• Drive standard methodologies for the creation and management of metadata
• Define file naming systems that are thorough and scalable, allowing users to quickly search and discover marketing and sales assets
• Lead feedback forums to support user adoption, advise user-based (UX) strategy development and develop a queue of ideas and requests
• Proactively find opportunities to support a continuous improvement approach with focus on operational controls and risk management, ensuring information security
• Educate and evangelize for proper usage and organizational change across teams
• Supervise that those assets are correctly categorized and align with the general asset standards
• Schedule regular auditing to maintain appropriate and updated content
• Assist in evaluating, integrating, and testing with other marketing-related technologies to scale process and productivity gains
• Develop and analyze content utilization metrics to drive future asset creation decisions and optimize global content journey

Skills on Resume: 

• Content Strategy (Hard Skills)
• Metadata Management (Hard Skills)
• File Systems (Hard Skills)
• User Adoption (Soft Skills)
• Process Improvement (Hard Skills)
• Change Education (Soft Skills)
• Content Auditing (Hard Skills)
• Metrics Analysis (Hard Skills)

Job Summary: 

• Support users (Design Leads, Physical Design teams) with IP requests and usage
• Perform chip floorplan reviews
• Ensure compliance with design checklists
• Manage the IP release, revision control and overall maintenance
• Manage new IP requests and development schedule
• Onboarding quality assurance
• Affirm the technical quality and functionality of fonts being considered, or approved, for addition to the Type Network library
• Track progress with incoming fonts and keep new and existing partners informed
• Provide technical advice for custom work and partner font development
• Examine and solve font problems and issues, if and when they arise, for Type Network customers and clients

Skills on Resume: 

• User Support (Soft Skills)
• Floorplan Review (Hard Skills)
• Checklist Compliance (Hard Skills)
• IP Management (Hard Skills)
• Schedule Management (Soft Skills)
• Quality Assurance (Hard Skills)
• Technical Evaluation (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Lead the development and implementation of the Library Services Strategic Plan
• Drive change and implement strategic initiatives across the organisation
• Inspire, motivate and coach team members to realise, unleash and harness their potential
• Foster a continuous improvement culture, supporting the evolution of the team and enhancing service delivery to members
• Develop frameworks to identify, measure, and enhance the performance of the value proposition of the Library to both staff and members
• Manage the Library and Information Services' budget and reporting
• Work with vendors and legal counsel to ensure key agreements meet the organisation’s needs
• Collaborate cross-functionally to develop and promote library services and deliver member centric solution that deliver growth

Skills on Resume: 

• Strategic Leadership (Soft Skills)
• Change Management (Soft Skills)
• Team Coaching (Soft Skills)
• Continuous Improvement (Soft Skills)
• Performance Frameworks (Hard Skills)
• Budget Management (Hard Skills)
• Vendor Coordination (Hard Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary: 

• Manages and oversees Information Desk and fulfillment (circulation) services and operations
• Monitors the Library's physical and digital space, its physical and electronic resources, and triages maintenance problems
• Develops reports, goals, objectives, standards of performance, and procedures
• Supervises staff and/or students, including interviewing, selecting, and training employees, setting schedules and directing work, performance appraisal, and implementing discipline processes
• Supervise and coordinate training for the Library's staff and student employees to provide comprehensive access and fulfillment services to the entire law school community
• Coordinates workflows and aligns staff assignments according to service needs and Law Library priorities
• Develops, documents, and implements Information Desk and fulfillment services procedures
• Works collaboratively with FIU Libraries, College of Law, and FIU IT services to ensure that Information Desk and fulfillment services operating systems, hardware, software and tools are fully functional and meet staff and patron needs

Skills on Resume: 

• Service Management (Hard Skills)
• Space Monitoring (Hard Skills)
• Report Development (Hard Skills)
• Staff Supervision (Soft Skills)
• Training Coordination (Soft Skills)
• Workflow Alignment (Hard Skills)
• Procedure Development (Hard Skills)
• System Collaboration (Soft Skills)

Job Summary: 

• Utilizes and conducts online troubleshooting in current software to circulate materials, access and manage patron financial accounts for fiscal operational needs
• Collaborates with various departments and external agencies to provide services
• Serves as liaison with Library vendors and publishers to support fulfillment services needs
• Develops and monitors policies and procedures related to the Information Desk and fulfillment services including the safety and security of library materials
• Works closely with Law Library colleagues to support the Library's initiatives
• Provides recommendations with respect to budgeting, cost control, planning and procedural change processes
• Provides recommendations on developing, implementing, and revising Law Library programs
• Creates, publishes and promotes the Library programs, resources, activities, and other items on the web and as directed

Skills on Resume: 

• Software Troubleshooting (Hard Skills)
• Department Collaboration (Soft Skills)
• Vendor Liaison (Soft Skills)
• Policy Development (Hard Skills)
• Team Support (Soft Skills)
• Budget Recommendation (Hard Skills)
• Program Development (Hard Skills)
• Web Promotion (Hard Skills)

Job Summary: 

• Ensures cross-promotion of the same across all College of Law digital media outlets
• Represents the Law Library on committees and working groups
• Applies established, standard guidelines and/or develops new guidelines and procedures to accomplish tasks and to solve problems related to the Information Desk and fulfillment services
• Exercises independent judgment in the application of guidelines to complex library operations and services
• Performs specialized tasks in acquisitions, circulation, interlibrary loan, reference, and course reserves management to support the Library's operations and services
• Performs specialized and complex operations using library systems and/or a variety of other electronic resources and software packages to support Information Desk and fulfillment services
• Operates standard equipment and software used in a library
• Troubleshoots and resolves complex customer service issues
• Assists in other Law Library activities and services, including collection services tasks or functions
• Liaise with other FIU departments necessary to perform Law Library services

Skills on Resume: 

• Digital Promotion (Hard Skills)
• Committee Representation (Soft Skills)
• Guideline Application (Hard Skills)
• Independent Judgment (Soft Skills)
• Specialized Operations (Hard Skills)
• System Utilization (Hard Skills)
• Issue Resolution (Soft Skills)
• Department Liaison (Soft Skills)

Job Summary: 

• Directs the development and implementation of a strategic plan in support of the Firm’s goals and objectives
• Creates a vision and oversees the implementation of department innovations in support of the strategic plan
• Develops and implements policies and procedures that ensure the Library is responsive to client needs and in alignment with Firm policies
• Ensures that the Library is cost-effective, efficient and provides a high level of value-added service via the management of the department budget, controlling expenditures and the analysis of financial reports
• Directs and coordinates department workflows and establishes goals and objectives for staff
• Recruits, develops, manages, and evaluates staff
• Provides ongoing mentoring and professional development
• Manages the evaluation and selection of information resources for practice support, including integrated databases and knowledge banks, to ensure that the resources are accessible
• Advances and maintains relationships with other Firm departments, practice group leadership and other key stakeholders to inform and educate regarding Library resources and services

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Policy Development (Hard Skills)
• Budget Management (Hard Skills)
• Workflow Direction (Hard Skills)
• Staff Management (Soft Skills)
• Mentoring Support (Soft Skills)
• Resource Evaluation (Hard Skills)
• Stakeholder Relations (Soft Skills)

Job Summary: 

• Develops and implements education and awareness programs to promote the services, products, and tools of the department, including new technology
• Negotiate contracts, SOWs and service agreements
• Monitors terms of contracts and license agreements to ensure compliance
• Utilizes metrics to measure the adoption of resources, products, services, and tools for the department
• Partners with directors, users, administrative departments, and Information Technology on testing of tools and efficient delivery of centralized services
• Plans and evaluates space and facility needs for the remaining print collection
• Stays informed of the latest trends and best practices in the industry
• Maintains knowledge of current and emerging technologies and new products and services through continuing education and conferences

Skills on Resume: 

• Education Programs (Soft Skills)
• Contract Negotiation (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Metrics Utilization (Hard Skills)
• Tool Testing (Hard Skills)
• Space Planning (Hard Skills)
• Industry Awareness (Soft Skills)
• Technology Knowledge (Hard Skills)

Job Summary: 

• Directs research and analysis on trends, program delivery and service levels to make recommendations to the Director and the Library board to maximize efficient and effective service delivery
• Oversee the design of organization-wide data modeling systems to inform service delivery
• Conduct predictive analysis using data and modeling systems to drive productivity and division-wide continuous improvement to support innovation and service excellence
• Works with Divisional staff and other key internal stakeholders to prioritize, develop and deliver market research efforts to gain a greater understanding of customer behavior and preferences
• Monitor governance and compliance issues regarding the Library Board and provide recommendations to the Director
• Prepares corporate reports and recommendations for the Director and the Library Board
• Perform activities about the acquisition and subscription of library materials in compliance with University and Library policies, procedures and guidelines
• Using a Library Management System, as well as other IT systems, for the input and maintenance of accurate records on ordering, goods receiving, invoicing and payment
• Coordinate with vendors and contractors to request, update and maintain acquisition documentation, including quotations, license agreements, order forms, invoices, payment records, and usage statistics
• Coordinate with NSS Shared Services for matters about University-level vendor records, purchase requisitions, purchase orders, goods receipt, invoicing and payment

Skills on Resume: 

• Trend Analysis (Hard Skills)
• Data Modeling (Hard Skills)
• Predictive Analytics (Hard Skills)
• Market Research (Hard Skills)
• Compliance Oversight (Hard Skills)
• Report Preparation (Hard Skills)
• Acquisition Management (Hard Skills)
• Vendor Coordination (Soft Skills)

Job Summary: 

• Manage and support the Libraries’ integrated technology systems, tools, and applications to ensure reliable systems usability, security, maintenance, and integrity
• Maintain and apply expert knowledge of applications, industry standards and products that support the Libraries’ integrated platforms for discovery, workflows, operations, and ethical dissemination of scholarly, archival, and instructional information
• Research data resources to provide ongoing assessment, selection, adoption and technical integration of emerging library technologies and automated systems
• Manage client technology support operation and model project management framework
• Guide Library Assistants for their daily operations, and ensure that they are achieving the Service Level Agreements
• Gather feedback from schools and share with the project manager and internal teams
• Analysing regular reports, e.g., library usage, loan and collection statistics, reference enquiries
• Liaise with suppliers in the procurement, selection and delivery of print and e-resources
• Maintain the integrity of the Bibliographic records in the library database to facilitate access to library resources

Skills on Resume: 

• System Management (Hard Skills)
• Application Expertise (Hard Skills)
• Technology Integration (Hard Skills)
• Project Management (Hard Skills)
• Operational Guidance (Soft Skills)
• Feedback Gathering (Soft Skills)
• Data Analysis (Hard Skills)
• Supplier Liaison (Soft Skills)

Job Summary: 

• Act as the owner of the application, with overall accountability for global performance and stability
• Owner of the application lifecycle (Application Servers, Databases, Operating Systems and other related runtime environments)
• Install, configure and test applications and application user interfaces (UI) per approved technical designs
• Adapt application UI to NVS standards
• Collaborate with internal NKC staff to determine scope, goals and objectives for application development and enhancements
• Provide technical expertise for the planning, definition of requirements, development and delivery of new services
• Interface to internal customer and “bridge” between IT services and external application providers
• Create, design, and deliver learning and development opportunities
• Develop and implement strategies to help people and organizations navigate complex equity, diversity, and inclusion issues
• Taking a leadership role when working with Leadership Teams and on a workgroup or task force
• Leading internal teams or committees, as well as managing external relationships and consultants

Skills on Resume: 

• Application Ownership (Hard Skills)
• UI Configuration (Hard Skills)
• Technical Planning (Hard Skills)
• Requirement Definition (Hard Skills)
• Customer Bridging (Soft Skills)
• Learning Delivery (Soft Skills)
• Inclusion Strategy (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Actively participating in research and monitoring services globally
• Leading and developing the Southern California research librarian team
• Proactively promoting the use of Research and Library services in the region
• Supervise library assistants and manage the implementation of the exit plan and vacate the centre
• Conduct stock-taking and keep records of all inventory items, non-inventory items and stores
• Liaise with the Department and external parties
• Prepare a progress report of the compilation of library statistics and returns
• Execute the implementation of the exit plan and vacate the Resource Centre
• Carry out administrative and clerical duties

Skills on Resume: 

• Research Monitoring (Hard Skills)
• Team Development (Soft Skills)
• Service Promotion (Soft Skills)
• Staff Supervision (Soft Skills)
• Inventory Management (Hard Skills)
• Department Liaison (Soft Skills)
• Statistics Reporting (Hard Skills)
• Administrative Support (Hard Skills)