KYC MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Jan 09, 2026 -The Know Your Customer (KYC) Manager has experience in applying AML/OFAC regulations, communicating effectively, and collaborating with stakeholders across all levels while maintaining strong knowledge of commercial banking and broker-dealer products. This role requires strong analytical and critical-thinking abilities, effectiveness in team environments, and the capacity to perform well under fast-paced, deadline-driven conditions. The manager is also highly self-motivated, able to work independently, and skilled at managing complex compliance demands.
Essential Hard and Soft Skills for a Standout KYC Manager Resume
- KYC Compliance
- AML Knowledge
- Client Due Diligence
- Risk Assessment
- Regulatory Compliance
- Knowledge Management
- Technical Writing
- Policy Development
- Client Lifecycle Management
- Management Reporting
- Team Leadership
- Stakeholder Communication
- Decision Making
- Client Relationship Management
- Change Leadership
- Ownership Mindset
- Issue Resolution
- Stakeholder Collaboration
- Coaching Mentorship
- Accountability
Summary of KYC Manager Knowledge and Qualifications on Resume
1. BS in Information Systems with 5 years of Experience
- Experience in KYC.
- Experience working with remote teams.
- Ability to assess processes to identify key controls.
- Able to well well-versed in KYC and Regulatory guidelines.
- Understanding of the Online Gaming and Betting environments.
- Strong business acumen and data-driven decision-making.
- Strong interpersonal skills.
- Ability to work with internal partners and leverage internal resources.
- Solid verbal and written communication skills.
- Strong people and project management, organizational and planning skills.
- Ability to use various PC and internet applications and tools to support the KYC process, including reporting, analyzing and tracking metrics.
- Proficient in MS Office applications, especially Excel.
2. BA in Business Administration with 7 years of Experience
- Previous experience working within and optimising a KYC/AML digital onboarding environment (ideally within a fast-paced scale-up environment).
- Previous experience working with IDnow or any other ID verification SaaS solution.
- Background in building, leading and coaching teams.
- Previous experience in a client-facing role and is empathetic towards client needs.
- Solid understanding of the KYC/AML regulatory landscape.
- Able to hands-on mentality and a resilient mindset.
- Excellent communication, interpersonal and analytical skills.
- Must have high integrity combined with a commitment to excellence.
- Able to competent handling of Office applications competently (Excel, PowerPoint, Confluence, Greenhouse).
- Fluent in English, German and/or French.
3. BA in Economics with 6 years of Experience
- Ability to assess processes to identify key controls.
- Good time management and attention to detail are critical to this position.
- Good analytical, research, organizational, and project management skills.
- Strong individual contributor with the ability to work effectively as a team.
- Able to be flexible in learning new topics, handling change and deadlines.
- Strong familiarity with corporate governance standards.
- Strong skills in analyzing large volumes of data, drawing analytical conclusions.
- Strong executive-level presentation skills.
4. BS in Finance with 5 years of Experience
- Excellent written and verbal communication skills.
- Ability to interact and work closely with business stakeholders at all levels of seniority.
- Strong understanding of AML/OFAC regulations.
- Strong understanding of commercial banking and broker-dealer products and services.
- Strong analytical thinking and critical reasoning skills.
- Ability to work effectively in a team environment.
- Ability to effectively handle a fast-paced environment and successfully meet established deadline requirements.
- Must be self-motivated with the ability to work independently.