Job Summary: 

• Constantly achieve or exceed monthly and seasonal individual and store sales goals, improving and developing the company.
• Provide a unique client experience by exceeding expectations, demonstrating a superior knowledge of the product.
• Prospect new and existing clients.
• Drive and exceed individual KPI goals by ensuring the highest level of Customer Service and quality of sales.
• Capture important customer data according to the Company's tools (CRM), for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities.
• Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests.
• Converse with clients and give guidance on trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.
• Work as a team player and partner with fellow team members, have open and constructive communication, to ensure a consistent, unique, and exceptional experience, and contribute to a positive working environment.
• Adhere to security standards within the store to ensure the safety of clients, team members, and merchandise.
• Contribute to upholding the visual display of all products in accordance with the standards.
• Contribute to the daily operations of the store by maintaining a neat and organized showroom.
• Follow all company policies and procedures.

Skills on Resume: 

• Sales Performance (Hard Skills)
• Customer Service (Soft Skills)
• Client Prospecting (Hard Skills)
• CRM Management (Hard Skills)
• Trend Awareness (Hard Skills)
• Team Collaboration (Soft Skills)
• Visual Merchandising (Hard Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Build and develop a client base
• Meet/exceed individual quarterly sales goals
• Represent the brand at private and formal functions
• Maintain relationships with customers via phone, mailings, and e-mail
• Keep window displays and showcases clean and attractive
• Keep inventory organized and in impeccable condition
• Promote the brand and the products
• Provide exceptional customer service
• Provide customers with an in-depth knowledge of the products
• Credit card batch processing
• Write invoices, credits, and insurance valuations

Skills on Resume: 

• Client Development (Soft Skills)
• Sales Achievement (Hard Skills)
• Brand Representation (Soft Skills)
• Customer Relationship (Soft Skills)
• Visual Merchandising (Hard Skills)
• Inventory Management (Hard Skills)
• Product Promotion (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Creates a world-class customer experience by greeting customers, building rapport, listening to their jewelry needs, and guiding them through a smooth purchase process
• Proactively educates oneself about fine jewelry and internal processes
• Informs customers about relevant products, events, promotions, policy, and services
• Keeps the showroom floor and stockroom organized and clean, and assists in the preparation of in-store events, changing seasons, and new marketing campaigns
• Maintains the overall appearance of case displays by re-merchandising and straightening throughout the day, and communicates inventory levels with Sales Leadership
• Assists with taking customer orders and repairs, answering inquiries/contacting customers via phone and email, and preparing order shipments
• Follows internal processes and procedures accurately and consistently
• Maintains positive working relationships throughout the company
• Assists with Sales Team projects

Skills on Resume: 

• Customer Engagement (Soft Skills)
• Product Knowledge (Hard Skills)
• Sales Communication (Soft Skills)
• Showroom Maintenance (Hard Skills)
• Visual Merchandising (Hard Skills)
• Order Processing (Hard Skills)
• Process Compliance (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Greets and welcomes clients throughout all areas of the store
• Connects with clients in a friendly and meaningful way
• Provides clients with advice and knowledge that they may not have realized they needed
• Makes every client interaction a personal and seamless experience
• Exhibits behaviors that support the client satisfaction goal (KPI)
• Educates self and client on merchandise, events, promotions, policy, and services
• Demonstrates expert styling and brand knowledge
• Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
• Graciously takes returns and offers options based on the client’s needs
• Takes an omnichannel approach to identify and recommend merchandise across all channels
• Utilizes selling tools and store technology to sell across all channels effectively

Skills on Resume: 

• Client Engagement (Soft Skills)
• Interpersonal Communication (Soft Skills)
• Advisory Selling (Soft Skills)
• Customer Experience (Soft Skills)
• Product Knowledge (Hard Skills)
• Styling Expertise (Hard Skills)
• Omnichannel Sales (Hard Skills)
• Technology Utilization (Hard Skills)

Job Summary: 

• Promotes the benefits of the program and opens new accounts
• Achieves personal sales and out-of-home base selling goals (KPI)
• Cultivates the client relationship through personalized connection
• Acquires and builds a client base primarily through forming relationships with new clients and retaining/building spend of existing clients
• Strategize own business and be self‐motivated
• Takes initiative to increase individual productivity through out-of-home base selling and strong client relationships
• Utilizes digital tools and social media to connect with clients, serve their needs, and follow up
• Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business
• Assists in operational tasks (actively maintains the selling floor, fills in stock, cleans fitting rooms, returns merchandise to other departments)
• Partners with others to provide the best client experience
• Actively creates a positive work environment through teamwork and collaboration
• Maintains positive working relationships throughout the company

Skills on Resume: 

• Client Acquisition (Soft Skills)
• Sales Achievement (Hard Skills)
• Relationship Building (Soft Skills)
• Business Strategy (Hard Skills)
• Self Motivation (Soft Skills)
• Digital Engagement (Hard Skills)
• Technology Utilization (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Assists in establishing strategic marketing plans to achieve corporate objectives for products and services.
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags are priced on merchandise.
• Obtains merchandise requested by the customer or receives merchandise selected by the customer.
• Answers customers' questions concerning location, price, and use of merchandise.
• Accepts payment and makes change.
• Wraps or bags merchandise for customers.
• Cleans shelves, counters, or tables.
• Removes and records the amount of cash in the register at the end of the shift.
• Calculates sales discount to determine price.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.
• Providing estimations and appraisals for clients' products when they bring them in to sell.
• Educate clients on the process of jewelry making, sales, purchasing, and how the markets assess the values.
• Take photographs of products for online sales networks, create documents in Word, QuickBooks, and be a problem solver.
• Check in and out clients for purchases while being able to have active and good listening skills.

Skills on Resume: 

• Marketing Strategy (Hard Skills)
• Visual Merchandising (Hard Skills)
• Customer Assistance (Soft Skills)
• Sales Transactions (Hard Skills)
• Inventory Management (Hard Skills)
• Client Education (Soft Skills)
• Product Photography (Hard Skills)
• Active Listening (Soft Skills)

Job Summary: 

• Cultivate ongoing relationships with customers, helping to ensure their return time and again.
• Potential and existing customers to keep Razny at the top of their mind for jewelry and timepiece shopping.
• Achieve sales objectives as identified by management by using successful sales techniques and consistent follow-through.
• Share with customers the mission and brand identity as a primary reason to trust Razny with their purchases.
• Display a welcoming and attentive manner with all customers at all times.
• Show commitment to providing outstanding and unique experiences to each of the customers
• Exhibit a willingness to learn the technical aspects of all of the products and enthusiastically describe this, with confidence, to customers to establish the exclusive nature of items, the quality, and the value, and the culture of each brand.
• Insert/remove store display inventory before and after the store opens/closes, maintain signage, displays, and overall tidiness.
• Actively transition guests from service (i.e., repairs or cleaning) to purchasing
• Consistently exhibit a professional manner and composure with all customers, peers, and management

Skills on Resume: 

• Client Relationship (Soft Skills)
• Customer Retention (Soft Skills)
• Sales Techniques (Hard Skills)
• Brand Representation (Soft Skills)
• Customer Service (Soft Skills)
• Product Knowledge (Hard Skills)
• Visual Merchandising (Hard Skills)
• Professional Composure (Soft Skills)

Job Summary: 

• Meet/exceed personal weekly, monthly, and annual sales goals
• Meet/exceed personal Elite Service Plan attachment rate goals
• Meet/exceed personal presale goals for specified presale events
• Meet/exceed personal repair sales dollar goals
• Meet/exceed Belk Rewards credit card solicitation goals
• Meet/exceed trunk show sales and appointment goals
• Meet/exceed Item Locator sales goals
• Develop clientele/customer base by asking each customer to complete a client profile card.
• Use customer cards to send notes, notify customers of sales and special events, and place telephone calls to drive Fine Jewelry sales and special events
• Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase
• Handle each customer transaction professionally, efficiently, and accurately

Skills on Resume: 

• Sales Achievement (Hard Skills)
• Service Excellence (Soft Skills)
• Client Development (Soft Skills)
• Credit Solicitation (Hard Skills)
• Event Promotion (Hard Skills)
• Customer Communication (Soft Skills)
• Product Recommendation (Hard Skills)
• Transaction Management (Hard Skills)

Job Summary: 

• Complete minor repairs on Fine Jewelry to include removing watch links, changing watch batteries
• Maintain Fine Jewelry merchandising and visual standards, including departmental signing
• Maintain Fine Jewelry security standards to include keeping keys on or about the person, showing only one piece of merchandise at a time, not leaving merchandise unattended, and locking all showcases and safes
• Check in and replenish merchandise inside case lines.
• Prepare merchandise transfers and repairs to the RPC 
• Complete customer repair envelopes and follow up with the Repair department to ensure customer estimates and repairs are completed promptly
• Refer to Fine Jewelry Weekly Priorities and execute sale sets and operational tasks promptly
• Follow all procedures for inventory counts, move to Clearance projects, and re-ticketing
• Maintain professional standards for dress attire and appearance
• Cooperate and collaborate with fellow associates, management, and business partners
• Comply with all company policies and procedures, including the Absenteeism and Tardiness policy

Skills on Resume: 

• Jewelry Repair (Hard Skills)
• Visual Merchandising (Hard Skills)
• Security Compliance (Hard Skills)
• Inventory Management (Hard Skills)
• Repair Coordination (Hard Skills)
• Operational Execution (Hard Skills)
• Professional Appearance (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Creates a welcoming environment by greeting and approaching customers
• Exceeds customer expectations by assisting with a positive attitude
• Recommends merchandise based on product knowledge and customer preferences
• Knowledgeable and educates self and others on merchandise
• Follow-up and follow-through on customer requests and commitments
• Actively creates a welcoming environment through teamwork and collaboration
• Effectively utilizes mobile devices to communicate with customers and expand business
• Effectively utilizes available clientele tools and resources to increase personal business
• Frequently advises customers of the benefits of the program
• Works to develop long-term customer relationships
• Assist in maintaining visual and merchandise presentation standards on the selling floor

Skills on Resume: 

• Customer Engagement (Soft Skills)
• Positive Attitude (Soft Skills)
• Product Knowledge (Hard Skills)
• Customer Follow-up (Soft Skills)
• Team Collaboration (Soft Skills)
• Technology Utilization (Hard Skills)
• Client Development (Soft Skills)
• Visual Merchandising (Hard Skills)

Job Summary: 

• Deliver a superior customer service experience to valued generations of customers
• Greet and engage with customers to understand their needs and desires.
• Present merchandise and share detailed information regarding the features and benefits of products and services.
• Help to maintain the cleanliness and organization of the showroom.
• Answer phones, emails, and other social media communications.
• Collaborate with master jewelers and clients to bring artistic jewelry projects to life.
• Cultivate new and existing customer relationships. 
• Deliver a significant portion of sales through repeat client business.
• Elevate in-store experience by consistently delivering memorable moments to every customer. 
• Execute best practices by optimizing hospitality and store amenities to create unique experiences.
• Engage customers in conversation to understand their needs and desires
• Present merchandise and share detailed information regarding the features and benefits of products
• Provide information regarding extended service plans and financing options

Skills on Resume: 

• Customer Service (Soft Skills)
• Client Engagement (Soft Skills)
• Product Presentation (Hard Skills)
• Showroom Maintenance (Hard Skills)
• Communication Management (Hard Skills)
• Creative Collaboration (Soft Skills)
• Relationship Building (Soft Skills)
• Sales Retention (Hard Skills)

Job Summary: 

• Deliver Superior Customer service while selling and presenting jewelry
• Maintain a vibrant client book to develop effective and meaningful relationships with customers
• Develop a basic understanding of jewelry, gems, and metals
• Diagnose customers' broken jewelry and communicate effectively with the jeweler to repair
• Inspect, tag, and put new jewelry on display in a visually appealing way
• Perform store opening and closing procedures
• Engage in jewelry sales, create a superior in-store shopping experience
• Provide customers with jewelry repair options and pricing, and follow the company's repair take-in procedures
• Process client sales and repair transactions efficiently and accurately
• Maintain product knowledge and proper display of merchandise within the showroom
• Build customer relationships and confidence.
• Contribute to the team by accomplishing related tasks.
• Assist in opening and closing the store.
• Build rapport with customers by providing accurate guidance
• Provide outstanding customer service

Skills on Resume: 

• Customer Service (Soft Skills)
• Client Relationship (Soft Skills)
• Jewelry Knowledge (Hard Skills)
• Repair Coordination (Hard Skills)
• Visual Merchandising (Hard Skills)
• Store Operations (Hard Skills)
• Sales Excellence (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Generate sales to exceed personal sales goals
• Provide features and benefits of extended warranties to increase sales
• Create business through various methods of clienteling
• Provide a compelling sales presentation based on sales training
• Work as a team in a sales presentation to overcome customers' objections and close additional sales
• Participate in all areas of the store's operation, including merchandising, displays, and maintenance
• Assist new and existing customers by educating and showing them jewelry and accessories, ultimately leading them to a purchase
• Contribute to achieving team sales targets every month
• Maintain a clean and organized sales floor
• Provide an excellent customer experience for clients
• Building and maintaining customer relationships
• Utilise professional and effective sales techniques
• Follow up on customer inquiries, in-store, phone, or via email
• Support the Store Manager with sales administration

Skills on Resume: 

• Sales Achievement (Hard Skills)
• Warranty Promotion (Hard Skills)
• Client Development (Soft Skills)
• Sales Presentation (Hard Skills)
• Team Collaboration (Soft Skills)
• Visual Merchandising (Hard Skills)
• Customer Engagement (Soft Skills)
• Relationship Building (Soft Skills)