Published: Oct 21, 2025 - The Internet Protocol (IP) Engineer handles technical issues in active projects and maintenance, ensuring high service quality and customer satisfaction. This role involves supporting project managers, engaging with customers to deliver tailored Datacom solutions, and managing product testing, delivery, and updates. The engineer also conducts training, maintains technical standards, and continuously improves knowledge to meet service demands.

Tips for IP Engineer Skills and Responsibilities on a Resume
1. IP Engineer, Apex Telecom Solutions, Austin, TX
Job Summary:
- Focus on IP networks supporting Rogers Wireline, Wireless and enterprise services.
- Perform the role of a leading designer in the area of engineering, which includes network programming, LAN/WAN, L2 Switching, L3 IP Routing (OSPF, EIGRP, ISIS, BGP and Multicast), MPLS-VPN, and Network Security/Firewall technology.
- Plan, design and engineer changes on Rogers IP core networks by network or product-driven initiatives.
- Develop and produce suitable Network Design, Provisioning Plan, Capacity Model/Plan, and Facilities.
- Plan and support the defined services and products within the established architecture and security policies.
- Produce clear, well-crafted design project plans with specified tasks, milestones, and effort required against the desired service introduction and/or modifications to existing services.
- Lead a project team and ensure products and services will be deployed on time with quality.
- Develop, execute and document the necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems, as well as any new software versions (laboratory, network verification, operational readiness), and provide direction/support to Network Operations for Production deployment.
- Develop plans and criteria for a variety of engineering activities and seek opportunities to optimize networks
- Identify and devise new and novel approaches and methodologies relative to established guidelines to effectively manage technical, product, or business risks.
- Capacity management of one or more of the network components that constitute IP core networks.
- Support operation teams in troubleshooting and restoration, root cause analysis.
- Participate in complex implementation activities
- Provide regular project status and issues for escalation.
Skills on Resume:
- Network Programming (Hard Skills)
- IP Routing (Hard Skills)
- Network Security (Hard Skills)
- Capacity Planning (Hard Skills)
- Project Leadership (Soft Skills)
- Troubleshooting Support (Hard Skills)
- Design Documentation (Hard Skills)
- Team Collaboration (Soft Skills)
2. Senior IP Engineer, BluePeak Networks, Denver, CO
Job Summary:
- Administration of the IP/MPLS network infrastructure, plan and implement software updates, audit network security and maintain hardware and software integrity
- Administration of mobile packet backbone network, RAN backhaul, CGN, Gi/SGi-Fw and GTP-fw
- Implement security patches and correct vulnerabilities as per best-practices
- Lead the evolution of local/international integrated MPLS network infrastructure supporting fixed and mobile data services
- Respond to network incidents, customer complaints and process fault tickets for ICT business and residential services
- Provision new services and execute service orders, ensuring SLAs are consistently met
- Manage international capacity, private ISP peering policies and inter-AS MPLS L2/L3 VPNs and services
- Keep accurate records of all network events in order to execute corrective steps proactively
- Administration of MLDP-based mVPN architecture and maintain uninterrupted IPTV service integrity and failover mechanism
- Provide Engineering support for the development of new solutions
- Create Proof of Concept solutions documentation and maintain the competitive edge of products and services through regular comparative analysis of the feature set available in existing/other solutions on the market
Skills on Resume:
- Network Administration (Hard Skills)
- Security Auditing (Hard Skills)
- Software Maintenance (Hard Skills)
- Incident Response (Hard Skills)
- Service Provisioning (Hard Skills)
- Capacity Management (Hard Skills)
- Technical Documentation (Hard Skills)
- Solution Development (Hard Skills)
3. IP Engineer, CloudWave Communications, Seattle, WA
Job Summary:
- Performs implementation of new hardware and/or software as it relates to internet operation engineering projects.
- Maintains the lifecycle management environment within the Data Center and Local Offices
- Assists with upgrades to the internet product and all-inclusive IP routing/switching.
- Assists with the creation of Low Level Design (LLD) documentation for configuration templates, method of procedures, network diagrams, knowledge base articles, bill of materials and support documentation.
- Conducts training for new technology integration, technology upgrades, new product design, and implementation to relevant Cable One team members.
- Analyzes project requests to estimate time and cost.
- Works as part of a project team to determine requirements, risks, and limitations for each project scope.
- Performs on-call duties and overnight network changes
Skills on Resume:
- Hardware Implementation (Hard Skills)
- Lifecycle Management (Hard Skills)
- Network Upgrades (Hard Skills)
- Design Documentation (Hard Skills)
- Technical Training (Soft Skills)
- Project Estimation (Hard Skills)
- Risk Assessment (Soft Skills)
- Oncall Support (Hard Skills)
4. IP Engineer, DataLink Systems Inc., Atlanta, GA
Job Summary:
- Planning, designing, and optimizing, troubleshooting, and supporting of IP/MPLS, IPRAN Core, and IGWs, which are Multivendor and Multi-access technologies.
- Capacity planning of IP/MPLS, IPRAN, IGWs, BNG, OLT, DDOS, WIFI Controller and CGN network (peering links/node/POP) based on traffic trend and marketing input.
- Designing traffic engineering and QoS for Zain services
- Creating standard configuration templates for new technologies.
- Designing and integrating the backhaul for all access technologies (ADSL, WiMAX, ETTx, FTTx, WIFI, 2G, 3G, 4G, CS/PS, VAS, and IT Networks).
- Planning, designing, and implementing the enterprise projects, based on different types of VPN technologies such as but not limited to (L3VPN, L2VPN, and VPLS) and introducing new nodes/sites and deployment of service related to the equipment on customer premises, such as but not limited to routers, switches, and DSLAMs acting as MPLS CPEs.
- Integrating the IP core with multi-transmission backbone technologies (DWDM, SDH, MW).
- Designing, implementing and administrating the Network Protection solution
Skills on Resume:
- Network Design (Hard Skills)
- Capacity Planning (Hard Skills)
- Traffic Engineering (Hard Skills)
- Configuration Management (Hard Skills)
- Backhaul Integration (Hard Skills)
- VPN Implementation (Hard Skills)
- Core Integration (Hard Skills)
- Network Security (Hard Skills)
5. IP Engineer, EdgeNet Solutions, Chicago, IL
Job Summary:
- IP and Ethernet routing and switching in the Kinetic data and voice environment.
- Knowledgeable in the design, implementation, and support of a carrier-grade IP network.
- Define acceptance procedures for the implementation of devices and facilities per standards.
- Identify and execute preventative maintenance opportunities on the IP infrastructure.
- Comprehensive understanding of WAN/LAN technologies, protocols, and transport services
- Vendor management activities, design, deployment, maintenance, break/fix, and lifecycle.
- Rationalization of network design, identifying/remediating opportunities to harden infrastructure.
- Develop operational reporting on network activities, performance, and capacity.
- Analyze complex network issues and provide support to stakeholders (Repair/NOC), resolving complex network issues.
- Create, review, and evaluate technical documents related to the Kinetic IP infrastructure.
- Create, review, and update technical documents and as-built configurations.
- Assist in the comprehensive development, execution, and timeline management of network integrations.
- Assist with product, hardware, and software beta testing for Windstream standard compliance
- Develop automation and tools to assist with overall management of the IP/MPLS network and integration activities.
- Identify and resolve needs outside the primary job requirements.
Skills on Resume:
- Network Routing (Hard Skills)
- Network Design (Hard Skills)
- Preventive Maintenance (Hard Skills)
- Vendor Management (Soft Skills)
- Infrastructure Hardening (Hard Skills)
- Performance Reporting (Hard Skills)
- Issue Resolution (Soft Skills)
- Network Automation (Hard Skills)
6. IP Engineer, FiberStream Technologies, Charlotte, NC
Job Summary:
- Maintain an RSB IP technology lab to serve as the primary test environment for Lumos’ IP and access network.
- Perform proof of concept testing for emerging technologies, including new equipment, protocols, and products and Test network configurations.
- Perform full regression testing for all new hardware and software releases
- Test procedures for introducing new technologies.
- Provide support to the RSB organization, including managing the tickets in Engineering stages, escalation from field operations needing assistance, and ensuring proper design and implementation.
- Publish standards based on requirements
- Engineers and Architects for network configuration, including routing policy, traffic engineering, configuration standards, inter- and intra-POP topology, peering policies, and guidelines for maintenance activities.
- Generate documentation for new technologies for use by Engineering and Operations.
- Monitor IP network capacity and create reports to track capacity trends.
- Initiate and manage augment projects to completion, including developing costs and justification.
- Work with Vendors to manage quotes, procurement timelines, and delays.
- Create and maintain tools to provide visibility to network data and to monitor network capacity, standards adherence, and performance.
- Create and maintain an equipment inventory with the ability to generate reports.
- Manage systems and applications that support the IP Technology and Operations teams.
- Oversee adherence to network design and configuration standards.
Skills on Resume:
- Lab Management (Hard Skills)
- Proof Testing (Hard Skills)
- Regression Testing (Hard Skills)
- Technical Support (Soft Skills)
- Standards Development (Hard Skills)
- Capacity Monitoring (Hard Skills)
- Vendor Coordination (Soft Skills)
- Network Documentation (Hard Skills)
7. IP Engineer, Global Connect Networks, Minneapolis, MN
Job Summary:
- Drive the incident and problem to the root cause, document, follow up and track on remedial/preventive actions
- Interface between the Network Engineering departments and SMC
- Drive toolbox improvement and new features' request.
- Reviews the metrics and identifies opportunities to improve the efficiency of the Network Engineering departments
- Monitor and review network performance, reliability and security.
- Troubleshooting of Network server and Service issues, supporting the SMC Service Engineering team and Customers.
- Identify operational issues (performance, reliability and security) and suggest solutions
- Working in a distributed EMEA Network operations support team.
- Schedule network maintenance and upgrades.
Skills on Resume:
- Root Cause (Hard Skills)
- Process Coordination (Soft Skills)
- Tool Improvement (Hard Skills)
- Performance Analysis (Hard Skills)
- Network Monitoring (Hard Skills)
- Issue Troubleshooting (Hard Skills)
- Operational Support (Soft Skills)
- Maintenance Scheduling (Hard Skills)
8. IP Engineer, Horizon Data Services, Phoenix, AZ
Job Summary:
- Handling IP technical problems in running projects and devices under maintenance, achieving customer acceptance/satisfaction through high performance and quality of services.
- Assurance of customer-agreed technical standards both for projects and customer support services.
- Supporting SPM and having a good technical interaction with customers, good Customer relationships with peers in the customer department
- Establish a maintenance routine and be able to timely handle customer technical problems, product-related changes, product issues and correction releases
- Support training for customers, subcontractors and partners
- Products/Technical Knowledge update through self-learning techniques, to meet upcoming service requirements.
- Be responsible for Datacom technical support, including product testing and product delivery.
- Understanding customer requirements and identifying their possible long-term needs.
- Offer tailored solutions based on customers’ requirements and needs.
- Preparing and evaluating Project Delivery Solutions.
- Offer training to the partner for Capability Improvement.
Skills on Resume:
- Technical Support (Hard Skills)
- Customer Satisfaction (Soft Skills)
- Standards Assurance (Hard Skills)
- Customer Interaction (Soft Skills)
- Maintenance Management (Hard Skills)
- Product Knowledge (Hard Skills)
- Solution Design (Hard Skills)
- Partner Training (Soft Skills)
9. IP Engineer, iNetWorks Infrastructure LLC, Portland, OR
Job Summary:
- Contact person for engineering, management and IP counsel concerning various IP topics related to Wind Turbine Converter Controls/Power Conversion and Inventor Remuneration according to German Law.
- Perform IP clearance programs on assigned technical developments (NPI/NTI/DTO/RCA) and ensure freedom to operate, in cooperation with a global team and IP counsel
- Monitor industries’ patent applications with a focus on Wind Turbine technology, especially on Converter Control Technology/Power Conversion.
- Classify and distribute the relevant publications to engineering teams, and track patents of potential concern.
- Use patent search tools and databases, like DerwentInnovation, USPTO PAIR, Espacenet, Anaqua, etc
- Initiate oppositions on identified patents of interest with searches for published and specific prior art, in close cooperation with technical experts and IP counsel.
- Support internal or external attorneys with technical and business information for the preparation of opposition filings and proceedings
- Train engineering teams on IP rights (patents) and support inventors on the creation of new and valuable inventions (IDF), support and guide them during the patent preparation and filing process
- Be an active and influential member/host of the Patent Evaluation Board to assess new disclosed inventions and provide filing recommendations.
- Track and update metrics on IDF status for assigned cases until the final decision is made
- Plan and execute IP landscaping, enable competitor IP awareness in technical teams and reveal “white space” uncovered with IP for own IP generation
- Recognize, prioritize and support potential competitor infringements of GE patents
- Initiate and determine the inventor remuneration based on the value of inventions and relevant factors of inventors according to German Law (Law on Employees’ Inventions) and established processes.
- Supervise initiation of basic remuneration agreements and releases to inventors
Skills on Resume:
- IP Management (Hard Skills)
- Patent Analysis (Hard Skills)
- Freedom Assessment (Hard Skills)
- Prior Art (Hard Skills)
- Patent Training (Soft Skills)
- Competitor Monitoring (Hard Skills)
- Remuneration Evaluation (Hard Skills)
- Crossteam Coordination (Soft Skills)
10. IP Engineer, Jolt Network Engineering, Dallas, TX
Job Summary:
- Seek and capitalize on opportunities to exceed the expectations of customers (internal and external) by placing a keen interest on understanding and effectively resolving customer-impacting issues, in a professional and result-oriented manner.
- Take ownership of all customer issues until resolved.
- Review Core IP Network infrastructure designs that support services which include Broadband, IPTV, Metro E, carrier-grade and ISP services.
- Suggest design optimization and implement designs within the network.
- Perform configuration of network routers and switches to implement IP Network design, including OSPF, MP-BGP, MPLS, Traffic Engineering and Quality of Service.
- Create documentation for high-level design and low-level design and any installed base records.
- Create configuration management system, training manuals and troubleshooting processes for all node configurations.
- Knowledge and expertise to develop systems and procedures geared towards the maintenance of the IP Network, to ensure it is functioning as per design and the availability of the network with minimum downtime.
- Investigate, troubleshoot and restore any customer, Carrier Grade, or ISP services outage or fault.
- Performed detailed analysis to determine root cause and follow-up activities.
- Preparation and analysis of KPI reports, reflecting the state of the network to the business and other stakeholders.
- Review the IP network design based on these to suggest optimization methods.
- Work with and support Technology Operations to ensure all SLA targets are met or exceeded.
- Deploy QoS configuration for all services across the IP network to ensure that low-latency services and critical traffic receive the appropriate bandwidth.
- Monitor Core Data/IP dashboards, which clearly define service performance trends and functional performance of the IP network as part of operational routines, for the detection of issues and capacity planning.
Skills on Resume:
- Customer Focus (Soft Skills)
- Issue Ownership (Soft Skills)
- Network Design (Hard Skills)
- Design Optimization (Hard Skills)
- Router Configuration (Hard Skills)
- Documentation Management (Hard Skills)
- Troubleshooting Analysis (Hard Skills)
- Performance Monitoring (Hard Skills)
11. IP Engineer, Keystone Routing & Switching, Pittsburgh, PA
Job Summary:
- Providing innovative network solutions and engaging OEMs.
- Driving the company’s IPv6 strategy
- Network design, planning, administration and maintenance.
- IP multicast setup and IOS-XE, IOS-XR router deployments
- Ensuring knowledge transfer for level-1 IPNOC.
- Troubleshooting and resolving WAN/LAN connectivity issues.
- Managing bandwidth of the IP backbone for optimal performance.
- Performing routine checks and maintenance on all network elements.
- Routing protocol troubleshooting in a large scale network (BGP, IS-ISOSPF, EIGRP)
- Configuring and troubleshooting Cisco routers and switches.
- Monitoring of network elements and ensuring prompt repair and restoration of all faulty/down sites/links.
- Installation, configuration and maintenance of network equipment such as routers, switches and firewalls, like Cisco ASA, FortiGate
- Exploring existing knowledge base and making recommendations to improve systems, solutions and processes
Skills on Resume:
- Network Solutions (Hard Skills)
- IPv6 Strategy (Hard Skills)
- Network Administration (Hard Skills)
- Router Deployment (Hard Skills)
- Knowledge Transfer (Soft Skills)
- Connectivity Troubleshooting (Hard Skills)
- Bandwidth Management (Hard Skills)
- System Improvement (Soft Skills)
12. IP Engineer, LinkPath Communications, Tampa, FL
Job Summary:
- Providing technical support and solutions for the IP product router Core and IP/MPLS network
- Proficient in maintaining all operational outages in the IP network, including achieving SLA targets
- Excellent delivery and maintenance operation of PTN/IPRAN/Metro-E/DC network
- Ensuring network stability and monitoring network infrastructure performance to ensure maintained and works optimally
- Coordinate and escalate problem anomalies to the vendor or principal of the network devices
- Perform regular network configuration assessment
- Perform evaluation, recommendation, and network optimization related to availability, reliability, and agility
- Troubleshoot IP network problems quickly and help provide sound engineering solutions by maintaining deep knowledge of IP Network architecture, topology, and up-to-date configuration details.
- Review traffic graphs and alarms of backbone, customers, peers and upstream providers circuits to investigate, take action, document events and follow up.
- Attend, troubleshoot and document customers and other offices, calls and e-mails when reporting issues with their service.
- Operate, troubleshoot, maintain, document, and upgrade routers, switches, firewalls, servers, and an IP monitoring tool
Skills on Resume:
- Technical Support (Hard Skills)
- Network Maintenance (Hard Skills)
- SLA Management (Soft Skills)
- Performance Monitoring (Hard Skills)
- Vendor Coordination (Soft Skills)
- Configuration Assessment (Hard Skills)
- Network Optimization (Hard Skills)
- Issue Troubleshooting (Hard Skills)
13. IP Engineer, MetroCore Data Networks, Denver, CO
Job Summary:
- Learn, operate, and maintain an IP network delivering IP data, voice, SR, L3/L2vpn and Work with different IP protocols like OSPF, BGP, ISIS, MPLS, VPLS and EVPN
- Handle IP protocols and traffic flow (MPLS, VPN, BGP) and IP Backbone
- Update diagrams, documents and monitoring tools of the IP, MPLS and DCN networks, as well as the circuits of customers, upstream providers and peers.
- IP network operation and troubleshooting (Firewalls, Routers, Switches, GSW)
- Fault handling and corrective actions and high-level and detailed Design
- Network audits as a base for optimization activities and network optimization, including documentation and reporting
- Method of Procedure (MoP) documentation and implementation (e.g., updates, upgrades and migrations)
- Handle Life Cycle Management documentation, plan for required and recommended expansion/maintenance/replacement activities and Root Cause Analysis
- Coordinate change management activities, provisioning and parameterization activities, activation/deactivation of system functionalities, deployment, re-homing, end-to-end testing, software upgrade, and remote data fill according to technical support solutions
- Proactively perform corrective maintenance for the IP/MPLS network
- Review the High-Level and Low-Level IP designs and provide valuable feedback.
- Build the risk and impact analysis of the new service element integration
Skills on Resume:
- Network Operations (Hard Skills)
- Protocol Management (Hard Skills)
- Network Documentation (Hard Skills)
- Fault Resolution (Hard Skills)
- Network Optimization (Hard Skills)
- Change Management (Soft Skills)
- Root Cause (Hard Skills)
- Risk Analysis (Hard Skills)
14. Sr IP Engineer, NetworkBridge Solutions, Nashville, TN
Job Summary:
- Planning and designing the IP/MPLS network expansion and maintenance.
- Feasibility studies and IP solutions, elaborate HLD and LLD for new solutions
- Technical support and consultancy to internal and external teams.
- Preparing the specification and guidelines for IP/MPLS components, access network design and implementation.
- Ensure all the material requested from the WH is correctly ordered as per the requirement
- Perform a feasibility study for a new BN, perform a physical site survey and generate the BoQ.
- Prepare design card for the BN and forward to IP Network Operation.
- Issue IP-related materials from the ITC store, Configure ITC switches to install them at the BN, and supervise the construction of the new BN.
- Perform a feasibility study to provide a new service over the existing BN, perform a physical site survey and generate the BoQ
- Supervise laying of UTP and FO cables from BN to the customer location.
- Perform low-level and complex debugging across multiple IPs and system domains within a product and use understanding of SOC architecture and design, firmware, BIOS and software to completely understand any issue and drive a resolution.
Skills on Resume:
- Network Planning (Hard Skills)
- Feasibility Studies (Hard Skills)
- Technical Consultancy (Soft Skills)
- Specification Preparation (Hard Skills)
- Material Management (Hard Skills)
- Site Supervision (Soft Skills)
- Service Deployment (Hard Skills)
- System Debugging (Hard Skills)
15. Junior IP Engineer, OptiWave Broadband, Houston, TX
Job Summary:
- Overviewing IP providers' offers and contributing to the IP ecosystem roadmap for the RFC SoC/ASIC business
- Analyzing SoC requirements with IP features, capabilities and compliance with the required standards (Jedec/PCI-Sig/USB)
- Supporting SoC technical presales by delivering implementation data (PPA)
- Supporting the STM central IP source office during the IP licensing
- Support the SoC/ASIC team covering all design/verification/implementation flow
- Support silicon validation and production test preparation with FW/SW/Debugging activities
- Supporting the device maturity process
- Perform switch/router/wifi hardware and software installation, commissioning and maintenance
- Remediation of physical layer outages (switch/router/wifi)
Skills on Resume:
- Ecosystem Planning (Hard Skills)
- Requirement Analysis (Hard Skills)
- Technical Presales (Soft Skills)
- IP Licensing (Hard Skills)
- Design Support (Hard Skills)
- Silicon Validation (Hard Skills)
- Hardware Commissioning (Hard Skills)
- Outage Remediation (Hard Skills)
16. IP Engineer, PrimeLink Systems, San Diego, CA
Job Summary:
- Learn, operate, and maintain IP networks delivering IP data, voice and video to deployed customer access networks.
- Provide IP network support for new and existing services and features.
- Support second and third-tier escalations for all operational outages in IP networks.
- Troubleshoot IP network problems quickly and help provide sound engineering solutions by maintaining deep knowledge of IP network and GPON Network architecture, topology, and up-to-date configuration details.
- Work closely with the Global team to assist in specific Project deliveries
- Document engineering solutions in accordance with company standards, including Detailed Integration Test Plan documents
- Conduct high-quality and comprehensive LAB tests to prove the viability of proposed engineering solutions
- Analyze OpCos requirements and current architecture to ensure proper capacity, implementation of projects related to Fixed Access on BNG, AAA, IP allocation, traffic/policy management, OLT, xDSLAM.
- Support and coordinate rollout plans to drive the Fixed Access platform lifecycle on software and hardware within the local market organization (deployment, operations, etc).
Skills on Resume:
- Network Maintenance (Hard Skills)
- Service Support (Hard Skills)
- Issue Escalation (Soft Skills)
- Network Troubleshooting (Hard Skills)
- Project Coordination (Soft Skills)
- Solution Documentation (Hard Skills)
- Lab Testing (Hard Skills)
- Capacity Analysis (Hard Skills)
17. Senior IP Engineer, Quantum TeleCom Services, Orlando, FL
Job Summary:
- Technical support on network LLD and through to the deployment phase
- Producing Methods of Procedure (MOP) for configuration deployment to network elements (Cisco)
- Lead in LLD sign-off with Internal Stakeholders to ensure potential risks are registered and communicated
- Consideration of Product and Service Portfolio, ensuring design principles are in place and communicated for the full suite
- Lead new business process documentation, ensuring a streamlined approach for all stakeholders
- Communicate processes to relevant parties
- Verification for a full product cycle from definition to silicon, including writing IP/block or subsystem level test plans, developing tests, debugging failures and coverage signoff
- Creating, maintaining, or integrating test benches, checkers and stimulus using System Verilog Test Bench (SVTB), UVM and/or C
- Aptitude for writing scripts/software with industry-standard languages like Python
- Overall Accountability for the Low Level Design (LLD) according to dimensioning guidelines and standard configurations on the Fixed Access and Service Layer, including BNG, OLT, and other fixed access technologies.
- Support harmonization in the local market and define/validate the overall detailed architecture of new services and network features in the country/ies managed.
Skills on Resume:
- Technical Support (Hard Skills)
- MOP Development (Hard Skills)
- Risk Management (Soft Skills)
- Process Documentation (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Test Development (Hard Skills)
- Scripting Skills (Hard Skills)
- Architecture Validation (Hard Skills)
18. IP Engineer, RapidRoute Engineers, Cincinnati, OH
Job Summary:
- Ensure 2nd Level Assurance Support Activities and Incident Management
- Develop and maintain solutions based on automation use case candidates
- Investigate the possible source of problems for the automation components, and improve and drive recovery processes
- Provide domain expertise to the domain support and automated operations team and the automation team to support analytics and automation use cases
- Develop, maintain and improve automated Service Delivery methodologies
- Perform trend analysis to proactively detect possible failures to ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes
- Design, implement, and improve technical controls deployed for Technology Development worldwide
- Mature control reporting and assurance review processes for policy exceptions
- Advance and collaborate with senior staff and Security Operations
- Participate in root cause analysis with senior-level engineers
- Participate as Technology Developments IP Security SME on critical initiatives and multi-functional project teams
- Operationalize, streamline and automate procedures for consistency and efficiency
Skills on Resume:
- Incident Management (Hard Skills)
- Automation Development (Hard Skills)
- Problem Investigation (Hard Skills)
- Domain Expertise (Soft Skills)
- Trend Analysis (Hard Skills)
- Control Design (Hard Skills)
- Security Collaboration (Soft Skills)
- Process Automation (Hard Skills)
19. IP Engineer, StreamLine Tech Networks, Indianapolis, IN
Job Summary:
- Act as the first technical point of contact during the execution of the telecom implementation activities, ensuring a rapid solution to the reported issues
- Independently customise and document technical procedures, test protocols, configuration guides, Method of Procedures (MOPs), Detailed Level Procedures (DLPs), provisioning appropriate work instructions for field tools and measurement equipment
- Perform regular root cause analysis on process output and deliverables, seeking productivity, quality and cost improvements
- Prepare and execute product and workmanship training and certifications for subcontracted or internal resources according to the Training and Certification Delivery Model.
- Provides input related to the technical evaluation of supplier performance
- Respond to sourcing/offer preparation phase, including contributing to installation solution, definition of scope of work, Request for Information (RFI), Request for Quote (RFQ) process, assessing technical capabilities of suppliers
- Develop and evolve the network Core Architecture guidelines to be used as new
- Integration of New Markets into the Network
- Implementing routing architectures into the current network, as well as the implementation of new growth devices/locations to the core
- Collaborate with Product Development to ensure the network can provide services offered across all customer segments
- Prepare, file and prosecute international patent applications
- Interact with internal clients across MediaTek’s global operations to provide patent-related counseling, proactively solicit invention disclosures, and provide patentability evaluation
- Conduct, direct and analyze patent searches and formulate recommendations on validity and non-infringement of third-party patents
- Manage post-issuance proceedings such as post-grant review, inter partes review, oppositions, and litigation
Skills on Resume:
- Technical Coordination (Soft Skills)
- Procedure Documentation (Hard Skills)
- Root Cause (Hard Skills)
- Technical Training (Soft Skills)
- Supplier Evaluation (Hard Skills)
- Network Integration (Hard Skills)
- Product Collaboration (Soft Skills)
- Patent Management (Hard Skills)
20. IP Engineer, Titan IP Solutions, Sacramento, CA
Job Summary:
- On-site work orders processing in the region
- Commissioning and configuration management of the network equipment
- Customer service configuration/implementation
- Maintenance and control of network documentation
- Communication with customers, partners and staff in terms of technical aspects
- Ensure control and inventory management regularly for the continuous operation and maintenance of the network facility.
- Be responsible for project delivery and maintenance of the Enterprise business equipment.
- Provide technical support to Enterprise customers through telephone/mail/and on-site to troubleshoot.
- Interface with channel partners or customers to locate technical problems that may arise during the engineering and maintenance process.
- Project delivery support for site survey, design, implementation, problems and technical queries, handover training, etc.
- Project delivery, finish of the equipment installation, commissioning and project acceptance.
- Pre-Sale POC test, show the feature of the Huawei solution, and output the POC test report.
- Customer service, troubleshooting, and spare part replacement.
- Be responsible for training partners' engineers and customers' engineers.
Skills on Resume:
- Work Order (Hard Skills)
- Network Commissioning (Hard Skills)
- Service Implementation (Hard Skills)
- Documentation Control (Hard Skills)
- Customer Communication (Soft Skills)
- Inventory Management (Hard Skills)
- Technical Support (Hard Skills)
- Partner Training (Soft Skills)