• Execute Planned Events/CM activities in the IP-MPLS network
• Preparing design guidelines, solution documents, processes and workflows Transport Network.
• Fault Management of the Network, New Feature Implementation and Transport-related Trial/Demo.
• Solving problems in Multi-Domain and Multi-Vendor Transport Architecture
• Performs troubleshooting of interworking issues associated to Nokia/CISCO/JUNIPER Network elements
• Independently execute, integrate and migrate IP/MPLS transport networks for multiple different services implementation on L2 and L3 services
• Coordinate investigations and technical solutions across multiple internal teams.
• Meet with the customer regarding new solutions or optimization
• Establish a "Trusted Advisor" relationship with customers

Skills: IP/MPLS Networking, Transport Design, Fault Management, Feature Implementation, Multi-Vendor Troubleshooting, Network Migration, Technical Coordination, Customer Engagement

• Analyze, troubleshoot, and investigate security-related information systems’ anomalies based on security platform reporting, network traffic, log files, and host-based and automated security alerts.
• Maintaining network standard compliance and investigating and responding to non-compliance.
• Managing client-end infrastructure, assisting in projects to migrate and standardize the operating environment.
• Support and interface with the enterprise clients, creating direct relationships with all stakeholders.
• Open, investigate and resolve Incident tickets for supported sites.
• Update and create system documentation, line and level diagrams, IP addressing scheme, network topologies, wiring diagrams and rack elevation diagrams.
• Facilitate requests from internal teams for network changes as well as work closely with Remote Site Engineers, field services, voice team, teleport engineering and project engineers and managers.
• Participate in internal mentoring and training sessions.
• Support the wider Speedcast global IP Engineering projects across the global Service Provider network, including network design and troubleshooting a range of technologies, such as MPLS/BGP/OSPF/SDWAN, and other technologies in security and optimization.
• Recommend technical solutions to internal pre-sales and clients.

Skills: Network Security Analysis, Incident Response, Compliance Management, Infrastructure Migration, Client Support, Network Documentation, Change Facilitation, Technical Mentoring

• Accelerate through fast-paced experiential learning and executive-level exposure
• Work with razor-sharp colleagues in a company where people come first
• Bring transformative broadband connectivity to remote places for the first time
• Create User Terminals for the LEO satellite constellation
• Be responsible for architecting, developing, and deploying Network software and configurations that improve the reliability and efficiency of the Global IP Networks.
• Create software to design, deploy, manage and maintain multi-vendor, multi-protocol Network backbone and edge networks.
• Install, configure and maintain production, QA and development environments in which the Network infrastructure is deployed. Environments include servers, operating systems and automation tools.
• Develop automation tools using Ansible and Python.
• Document of processes, procedures, and configurations.
• Coordinate with other technical staff to implement systems and software and conduct design and code reviews

Skills: Network Architecture, Software Development, Automation Engineering, System Configuration, Infrastructure Management, Process Documentation, Technical Coordination, Python Scripting

• Be responsible for networking activities that maintain and enhance the Backbone IP network.
• Works with network operations and implementation staff.
• Works with peers to plan and design the network.
• Represents the design team and advises team leaders.
• Be responsible for network hardware and software systems.
• Works closely with department verticals to ensure project success and completion.
• Implements, monitors, enhances and troubleshoots systems.
• Analyzes and revises existing system logic.
• Tests and reviews system designs.
• Network planning and architecture design lead.
• Mentors and guides networking staff and department verticals.
• Creates and presents training material.
• Reviews designs and advises on improvements or corrections.
• Adhere to industry-specific local, state, and federal regulations

Skills: Network Engineering, System Administration, Architecture Design, Project Coordination, System Troubleshooting, Performance Analysis, Staff Mentoring, Regulatory Compliance

• Ensure proper customer support, collect problem notifications, and interact with customers to resolve problems
• Follow up on all handled cases end-to-end (until case closure, even when transferred to other teams)
• Ensure proper contact with customer to follow up and resolve problems, and assist them in their equipment setup (Routers, Switches, etc...)
• Assist in CPEs and new customer setup
• Intervene on site to resolve problems
• Assume responsibility for VIP or Non-VIP clients, as well as internet, corporate and Mobi VIP clients, as per HOU directive and split of responsibilities
• Assist in the update of customer documentation (VISIO plans and data) in coordination with the planning team
• Monitor backbone Routers, servers on the monitoring system
• Follow up on Backbone network performance and troubleshoot problems, implementing proper solutions
• Ensure proper troubleshooting of Core network elements (routers, switches, services, etc.)
• Escalate cases requiring changes in network architecture to the Planning team
• Assist in the configuration of SolarWinds, CACTI for the backbone network and components 
• Execute performance acceptance tests after a new network element is activated on the network
• Update the Network documentation and database, informing the Planning team accordingly
• Provide initial fault isolation, proactive maintenance, status of data circuits, and monitoring of customer network equipment.

Skills: Customer Support, Network Troubleshooting, Equipment Configuration, Onsite Intervention, Performance Monitoring, Documentation Management, Fault Isolation, Network Maintenance

• Understand the technology and methods in R&D projects, communicate with R&D personnel, and find out patentable points
• Be responsible for mining the company's innovative technological achievements, and deploying patent maintenance and management
• According to the project development progress, reasonably arrange the patent application plan, do a good job in the patent strategy layout and intellectual property protection
• Draft patent application documents or technical submissions to complete the patent application
• Response tracking of patent reexamination, invalidation, litigation, etc.
• Monitoring of patent applications, patent early warning, etc.
• Complete patent search and analysis reports, including validity, infringement analysis, technical trends of the competitive industry, and industry technology development trends
• Be responsible for the management and development of the patent investigation and analysis module, and carry out project feasibility, infringement analysis, patentability analysis, IP due diligence and other investigation and analysis
• Conduct a comprehensive/key patent analysis of the company's R&D projects, including patent mining, feasibility, effectiveness, infringement analysis, technology trends in competitive industries, and industry technology development trends
• Participate in internal intellectual property training and publicity within the enterprise to enhance patent awareness

Skills: Patent Analysis, IP Strategy, Patent Drafting, Legal Monitoring, R&D Communication, Technology Mining, IP Training, Competitive Intelligence

• Work with Product Managers, Architecture, Project and Operational teams to design, test, document and deploy new Vocus products.
• Engage with Vocus partners to deliver high-quality technical designs and solutions.
• Provide 3rd Level support for Operations.
• Perform the role of lead Engineer for projects, peers and vendor meetings.
• Provide internal technical documentation and training to support existing and future Vocus products, platforms and services.
• Work with vendors to ensure that Vocus products meet all design specifications and SLAs.
• Work with Operational teams to ensure new features and patches are tested, documented and deployed with minimal disruption and promptly.
• Work with Project teams to deliver high-quality outcomes within budget and on time.
• Assist project teams to engage with Engineering and Operational teams to ensure knowledge transfer and project delivery.
• Provide a high level a technical knowledge to design, test, document and deploy core platform network infrastructure.
• Keep abreast of new technologies.
• Provide escalation support for the Vocus product and platform networks.
• Help develop and support automated processes and procedures for provisioning teams.
• Maintain relationships with a variety of vendors and keep up to date with the latest innovations.

Skills: Network Design, Product Deployment, Technical Documentation, Vendor Management, System Integration, Troubleshooting Support, Automation Development, Technology Innovation

• Design IP Network Architecture.
• Be responsible for the design, installation and support of all IP-based systems to support the technical operations of the business.
• Design all IP numbering and addressing schemes.
• Perform dimensioning and capacity planning oflP network.
• Development, Configuration and Implementation of IP-based systems.
• Support of equipment to provide 100% availability of all Broadband Wireless Network (BWA).
• Coordination of IP-related work and projects.
• Be responsible for the operation and maintenance of all IP-based systems, which include Cisco.
• Be responsible for the operation and maintenance of all IP-based services, including Checkpoint.
• Firewall policy management, IP traffic management utilizing VLANs and routing protocols (RIP, OSPF), also DNS, web PROXY, and NTP applications.
• Perform all required software and hardware upgrades for above mentioned systems and services.
• Provide on-call support for after-hours outages and planned works, including the creation and submission of required forms.

Skills: IP Network Design, System Installation, Capacity Planning, Network Configuration, Firewall Management, Routing Protocols, System Maintenance, On-Call Support

• Develop and schedule preventative and corrective maintenance policies and procedures, such as regular backups, hardware/software upgrades, and spares inventory, to ensure high availability of all IP-based systems.
• Ensure that the DC mature markets group of islands continues to operate on secure local and wide area networks with the implementation of VPN technologies and firewall policy management.
• Provide proactive support of WAN data and voice links (VSAT, leased lines) to provide 100% availability of all IP services, including VoIP, ITP (SS7 over IP) and internet, and to ensure continued connectivity to other locations and external parties.
• Assist in the design, development and implementation of all new IP-based systems.
• Ensure adherence with IP Security Group (Jamaica) standards and policies as they relate to new and existing LAN and WAN network infrastructure, IP traffic, and network configuration procedures.
• Ensure that network metrics are closely monitored and captured so as to provide proactive network management, as well as regular feedback on network performance in the form of management reports.
• Provide IP Support to other departments and external parties.
• Keep accurate and timely documentation of all network events, system configuration, preventive and corrective maintenance schedules and IP administrative policies and procedures.
• Monitor IP-based systems and Broadband wireless network for continuous improvement and provide advice on required improvements to the network and cost and timeline solutions for review by IP/BW Manager.
• Provide backup support for all VANS, SMS and GPRS services.
• Maintaining the IT applications such as Workplace, Greatplains etc.

Skills: Preventive Maintenance, VPN Implementation, WAN Support, IP System Design, Network Security, Performance Monitoring, Technical Documentation, Application Maintenance

• Ensure continuity of Call Center services (Genesys platform) and related components
• Providing expertise in all technical aspects of the projects (both local and global)
• Analysis of voice traffic and design new features for the Call Center, required by the Business (including gathering of requirements)
• Integration, planning of activities and delivery of Genesys voice solutions for large and complex sites
• Validation and acceptance of Call Center solutions
• Work with all ICT departments, including system engineers, Level 1 support personnel, to resolve issues from tickets
• Implement Disaster Recovery plan and validation tests as planned and/or ad-hoc
• Assure the quality of services during changes within the Call Center platform
• Design, review, analyze, evaluate and maintain the Call Center infrastructure
• Knowledge transfer, both oral and written, training of technical team members and other stakeholders
• Be responsible for service continuity, also monitor and respond to Call Center incidents, outages and events
• Propose solutions and means to improve the activity

Skills: Call Center Operations, Genesys Platform, Voice Traffic Analysis, Solution Integration, Disaster Recovery, Incident Response, Infrastructure Design, Technical Training

• IP Certifications on Cisco/Juniper, like CCNA/CCNP/JNCIA/JNCIS
• Good Configuration and troubleshooting experience in Routing/Switching. 
• Experience in IMS with strong technical and communications skills, with excellent conceptual knowledge.
• Experience in Network Planning, DNS Planning/Design on Telecom/ISP-based networks, like CS/PS Core Project handling experience.
• Good knowledge in IP-based technologies, protocols such as TCP/IP, Routing Protocols like OSPF, BGP, RIP, IS, MPLS, Traffic Engineering, QoS.
• Understanding of network designing, IP planning, Configuration and L3 troubleshooting.
• Experience in Network Planning, IP Planning/Design on Telecom/ISP-based networks like CS/PS Core, MPLS Backbone, and experience in IMS.
• Knowledge on A, NAPTR, SRV, etc. 
• Good understanding of operator business drivers and technologies in the IP network areas. 
• Basics of network virtualization, SDN like Cisco ACI
• Strong Technical and Communications skills with excellent conceptual knowledge. 
• Ability to identify risks of the network and take appropriate actions.
• Be able to provide support in defining and implementing network improvements, moves, additions and changes. 

Qualifications: BS in Computer Science with 7 years of Experience

• Possess HCNP/CCNP certification 
• Possess HCIE/CCIE certification 
• Working experience in IP projects delivery with strong technical knowledge on routers, switches, Wireless LAN, and network security.
• Recommended experience in Enterprise Network solutions
• Familiar with commands on Huawei/Cisco/Juniper devices.
• Good Knowledge of security features and protocols (IPSec, NAT, Radius/Tacacs, Dot1x)
• Good knowledge of networking technologies (e.g., BGP/OSPF/IS-IS/RIP, MPLS, VxLAN, DHCP, ARP, MSTP, VRRP, PPPoE, QinQ).
• Strong troubleshooting skills in IP-level products, including Switch, Router, Firewall and so on.
• Excellent team player with initiative, ability to meet project timelines and work independently.
• Good communication and customer service skills and the ability and desire to work in a collaborative team environment.
• Ability to work under pressure

Qualifications: BS in Electrical Engineering with 8 years of Experience

• CISCO/Juniper training and certificates
• Basic Linux operation/experience (networking and tcpdump)
• Experience in IP Network Operations and Maintenance activities
• Good working knowledge of SIP and all network elements associated with SIP (Session Border Controllers, Registry Servers, Application Servers and Softswitch Technology).
• Advanced understanding of MEF 2.0/3.0 standards.
• Excellent project management skills
• Excellent working knowledge of Windows Operating systems.
• Proficient with Microsoft Office applications such as Outlook, Word, Excel, PowerPoint and Visio.
• Excellent working knowledge of Ciena, Adtran, Brocade, ALU/Nokia and Cisco routers.
• Excellent working knowledge of routing protocols (OSPF, ISIS and BGP).
• Excellent working knowledge of MPLS L2/L3.
• Excellent working knowledge of STP, RSTP, and 8032ERP.
• Excellent working knowledge of Wireshark
• Advanced Local Area Network Knowledge.
• Advanced Wide Area Network knowledge.
• Good working knowledge of Ethernet-based fiber optic networks as well as SONET and DWDM.
• Ability to distribute and manage Lab testing projects and documentation.

Qualifications: BS in Network Engineering with 9 years of Experience

• CISCO CCIE and Network/Security certifications.
• Experience in a similar environment.
• Experience in and with IP Transport Networks for broadband and mobile services.
• Hands-on working experience with provisioning and troubleshooting Cisco routers, including the ASR9k platform.
• Experience in the Design and Documentation of Next Generation IP Networks.
• Experience with protocols such as OSPF, HSRP, VRRP, MPLS, IPsec, GRE, PBR and NAT.
• In-depth knowledge of IP Networks, OSPF, BGP, Multicast, MPLS, MPLS-TE, QoS, Cisco IOS and IOS-XR.
• Computer Literate in a Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc).
• Self-motivated and result-oriented approach to work.
• Strong organizational skills.
• Strong communication (oral and written) and interpersonal skills.
• Ability to multitask and deliver against competing priorities.
• Ability to build strong relationships and work as part of interdisciplinary teams.

Qualifications: BS in Information Technology with 10 years of Experience

• Cisco CCNP/CCIE certification.
• Network design and support experience with a major Internet Service Provider (MSO or Telco).
• Experience within Network Operations 
• Knowledge of network management tools.
• Be familiar with Cisco and Juniper network equipment.
• Be familiar with the IP network automation framework.
• Excellent organizational, written and verbal skills.
• Highly adaptive and flexible to changing environments and priorities.
• Ability to implement IP network changes via scripting and automation
• Strong attention to detail with the ability to evaluate and analyze information quickly.
• Ability to communicate technical matters to both peers and non-technical counterparts.
• Ability to operate at both the tactical and strategic levels.

Qualifications: BS in Computer Engineering with 8 years of Experience

• CCNP or JNCIS/JNCIP certified
• Experience in network planning, design and implementation
• Practical routing and switching knowledge, including experience in OSPF, IS-IS, BGP and MPLS protocols
• Possess hands-on operational experiences in a multivendor network environment, including Cisco, Juniper, or Huawei
• Previous experience in a Service Provider and/or large Over-The-Top provider environment
• Previous DevOps experience with Cisco NSO, Ansible, Python, YANG and NETCONF
• Possess exceptional time-management and prioritization ability
• Good understanding of circuits and services, including HSI, VPLS, P2P, Pseudowires, NNIs, UNIs, OVCs, etc.
• Proficiency with Microsoft Office products, including Word, Excel and PowerPoint.
• Self-motivated and able to work independently to contribute to the team effort

Qualifications: BS in Telecommunications Engineering with 7 years of Experience

• Significant industry certifications, including NRS-1, CCNA.
• Experience and appropriate certifications instead of completion.
• Experience in the telecommunications industry.
• Experience with Metasolv or other telecom facility management
• Experience with relational databases, SQL queries, Perl/Python and software versioning repositories.
• Familiarity with Element Management Systems, Solarwinds, NetFlow, or OcularIP.
• Working knowledge of PON, Transport, IP/MPLS, and xWDM technologies
• Basic knowledge of protection schemes and switching (G.8032, STP, MPLS)
• Good understanding of networking architectures, standards and protocols, including Layer 0-2 standards, protocols, and equipment, Optical budget, splitters, VLANs, LACP, OAM, etc.
• Good understanding of layer 3-4 standards and protocols, including TCP/UDP, MPLS, OSPF, BGP, VRRP, etc.
• Proficiency with Microsoft Project and Visio.
• Ability to communicate effectively and professionally in person, by email and by phone.
• Ability to effectively manage multiple projects and tasks.
• Ability to thrive in a dynamic environment with minimal supervision.
• Dependable, self-motivated and able to take action with minimal direction.

Qualifications: BS in Cybersecurity with 6 years of Experience

• CCNP qualification, CCNA level knowledge
• Experience with Huawei Access Network products
• Customer service experience, technical support and troubleshooting skills
• Strong customer service experience, technical support and troubleshooting skills
• Familiarity with the following technologies, including xDSL, GPON, IP Transport protocols, NMS architecture, with a fundamental understanding of routing, switching and security solutions.
• Generally of telecommunications experience.
• Excellent knowledge of the English language (both written and spoken) 
• Ability to interact with customers and internal partners and provide technical solutions
• Ability to work under pressure in a fast-paced environment
• Ability to work in a team and independently
• Self-starter, capable of taking initiative to identify and resolve problems, and improve the work environment

Qualifications: BS in Information Systems with 5 years of Experience

• Experience with BGP and MPLS networks in a mixed vendor organization, e.g., Cisco and Juniper.
• Service provider experience, MPLS, BGP, QinQ.
• Familiar with concepts such as Ethernet, Routing, TCP/IP, the OSI layer and network troubleshooting.
• Familiarity with concepts/protocols such as MPLS, BGP, iBGP, OSPF, Pseudo-wire, etc.
• Basic knowledge of Earth Station equipment, including BUCs, LNA, and antenna tracking systems.
• Highly skilled IP engineers to learn from and develop.
• Ability to participate in internal mentoring and training sessions.
• Ability to support the wider Speedcast global IP Engineering projects across the global Service Provider network, including network design and troubleshooting a range of technologies, such as MPLS/BGP/OSPF/SDWAN, and other technologies in security and optimization.
• Ability to configure and troubleshoot Nexus devices
• Excellent communication and documentation skills
• Ability to work in high-pressure environments

Qualifications: BS in Software Engineering with 8 years of Experience

• Professional Level Networking Certification 
• Expert-level experience in vendor products, including advanced routing products from Juniper (MX), CISCO (ASR), and Optical transport products from Alcatel-Lucent (1830).
• Experience with IPv6, SDN, and other relevant technologies and/or standards 
• Network design and implementation project experience in backbone, data center, headend, and optical transport.
• Previous working background in an MSO (Multiple System Operators) in the cable industry.
• Demonstration of ability to satisfactorily complete the functions of the IP Engineer I and II positions.
• Must be flexible and able to work on-call outside business hours.
• Good learning capabilities to learn new technologies by doing lab simulations as practical exercises to get the concept quickly.
• Troubleshoot skills, hardware and software issues and identify network/applications issues
• Ability to engage with vendors to resolve equipment issues and identify future needs
• Be able to work independently and also in a team

Qualifications: BS in Electronics and Communication Engineering with 10 years of Experience