• Servicing & fault diagnosis/rectification on large Integrated fire systems.
• Undertaking installation and commissioning works to support the delivery of moves, changes, additions, and project works.
• Completion of clear & accurate work reports, service reports, and commissioning certificates.
• Provide a high level of customer service to clients and maintain the highest standards of quality.
• On-site/remote management of service delivery through site meetings and coordination with internal & external stakeholders.
• Comply with all Health & Safety requirements.
• Respond to all communications within an appropriate time.
• Ensuring network communication, of IIoT platform moneo in the public and private cloud as well as on-premise for customers in a global context
• Support of the support with complex problems and troubleshooting
• System monitoring and early detection of potential security incidents, for example with Azure Dashboard and Azure Monitoring Workbooks
• Perform network troubleshooting to isolate and diagnose common network problems.

Skills: Fire System Diagnosis, Installation and Commissioning, Report Generation, Customer Service Excellence, Stakeholder Coordination, Health and Safety Compliance, Network Communication Management, System Monitoring and Troubleshooting.

• Contribute to the architectural & design with regards to the operational reliability of cloud platforms, with a key focus on cloud networking and network security
• Take the charge in building and managing cloud networks, catering for scalable, self-healing, globally distributed cloud platforms
• Aid in the design, build and run of Cloud Networking and Security services such as edge and core firewalls, proxies and bastion hosts, direct network connections with public cloud providers, etc.
• Collaborate with architecture, security, engineering teams and the wider Cloud Centre of Excellence to set up best in class cloud platforms and subsequently provide guidance on consumption
• Work with development and feature squads to ensure the reliability of future projects and programmes
• Proactively seek opportunities to drive efficiency, automation and cost reduction by automating manual and repetitive tasks
• Develop features and codified networking artefacts for platform improvements leveraging automation and infrastructure and network policies as code
• Creation and updating of the documentation of the services and managed customer systems
• Monitoring of compliance with SLAs and support with SLA reporting 
• Implementation of hybrid workshops for knowledge transfer for support
• Monitor and analyze network performance and data input/output reports to detect problems, identify inefficient use of computer resources, or perform capacity planning.

Skills: Cloud Network Architecture, Network Security Management, Cloud Service Configuration, Cross-Team Collaboration, Reliability Engineering, Automation and Cost Optimization, Infrastructure as Code, SLA Compliance Monitoring.

• Serve as a Cloud Networking and Configuration Management Subject Matter Expert (SME) on Coalfire team engagements
• Support design, architecture, and deployment in the cloud space using automated orchestration and confirguration management techniques
• Deploy and configure next generation firewall (NGFW) appliances in cloud environments aligning to security best practices
• Configure client-to-site VPN capabilities to support secure access to cloud environments
• Deploy and configure configuration management solutions to automate operational activities
• Become a member of a highly-collaborative engineering team offering a unique blend of Solution Engineers
• Engage in designing and implementing secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code
• Conduct testing and data reviews to evaluate the effectiveness of current security measures
• Provide support to the security assessment and authorization process
• Authoring and peer review of detailed design documentation, including security documentation and inclusive of vendor best practices

Skills: Cloud Networking Expertise, Configuration Management, Next-Generation Firewall Deployment, VPN Configuration, Automation Implementation, Secure Cloud Design, Security Testing and Evaluation, Technical Documentation Writing.

• Be part of a large hybrid cloud initiative at MSK, and actively participate in the development of the Enterprise network design. 
• Focusing on MSK’s hybrid cloud, this not only includes connectivity to the multiple cloud providers, but all the design elements that are required to further digital transformation, including dynamic fault tolerance, built-in security, and high-availability spanning multiple high performance computing clusters, data centers and private/public/hybrid cloud architectures.
• Contribute to building and maintaining this cloud-based infrastructure (Including AWS, Azure, GCP, IBM and other partners) and deliver a hybrid cloud platform which enables tool builders to rapidly innovate and lower time to value through the use of cloud native technologies.
• Provide technical expertise for organizational projects and serve as an escalation point for cloud-based infrastructure support issues and be responsible for seeing these issues through to resolution
• Collaborate with existing teams (infosec, devsecops, enterprise support, etc..) to help inform and drive hybrid cloud infrastructure design decisions and enable to extend capabilities into cloud environments.
• Evaluates and identify opportunities for security improvements.
• Create, and maintain documentation as well as procedures.
• Planning and independent implementation of changes and updates
• Supports clients while delivering exceptional customer service throughout the process
• Report to Lead Infrastructure Architect.

Skills: Hybrid Cloud Design, Multi-Cloud Connectivity, Cloud Security, High Availability Strategies, Cloud Infrastructure Management, Technical Support Escalation, Cross-Team Collaboration, Documentation and Process Maintenance.

• Develop and maintain an extensive understanding of the Swiss RE Cloud network environment.
• Develop, validate and update key engineering artifacts such as standards/best practices, design documents and decisions.
• Design and document solutions to meet requirements and that are easily scalable for the enterprise.
• Work closely with architects and engineering teams to understand emerging technologies and how they would benefit Swiss RE and its users.
• Work closely with networking associates to understand emerging network technologies and application in the evolving Swiss RE network topology.
• Transforming, integrating, and automating network infrastructure to tightly integrate with SDN (Software Defined Networking).
• Develop automation for network related changes/deployment.
• Monitor and troubleshoot network related issues with support from external providers.
• Participate in network health diagnostics and optimization via proper monitoring and capacity planning.

Skills: Cloud Network Understanding, Standards Development, Scalable Design Documentation, Emerging Technology Integration, SDN Implementation, Network Automation, Troubleshooting and Monitoring, Capacity Planning.

• Experience in directly relevant networking and configuration management experience including requirements definition, architecture development, development of use cases and stories, and systems integration & test
• Experience supporting cloud architecture, design, implementation, operations and automation in AWS, Azure, and/or GCP
• Experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform
• Strong experience with NGFW solutions in a public cloud environment (Palo Alto, Check Point, Cisco ASAv, F5, etc.)
• Experience working within technical teams of 3-7 individuals in an Agile environment
• Excellent communication, organizational, and problem-solving skills
• Effective documentation skills, to include technical diagrams and written descriptions
• Ability to work independently and as part of a team with professional attitude and demeanor
• Critical thinking, and ability to balance security requirements with mission needs
• Ability to work quickly, efficiently, and accurately in a dynamic and fluid environment

Qualifications: BS in Electrical Engineering with 3 years of Experience

• Experience with MS Azure, AWS, GCP, Oracle, or willingness to learn
• Intermediate to advanced knowledge of enterprise IP Routing (BGP and OSPF) and QoS
• Experience with security solutions and next-generation firewalls
• Experience with network overlay technologies.
• Proficiency in cloud management solutions (Ansible, TerraForm).
• Can lead the planning and organizing of large technical network projects
• Positive Can-Do Attitude
• Ability to building Productive Working Relationships
• Ability to negotiation and persuasion
• Ability to communication and collaboration
• High Degree of Initiative thinking and problem solving

Qualifications: BS in Cybersecurity with 2 years of Experience

• AWS Certified Solutions Architect/Sysops/DevOps - Associate/Professional (certification)
• Experience in a customer support environment in analyzing, troubleshooting, and providing solutions to technical issues.
• Experience in scripting or developing with Python
• Proficient English or German 
• Experience with one of the following (Cisco Nexus, Palo Alto, Juniper)
• Experience working with  R/S and BGP Protocol
• Experience with Terraform is a strong 
• Experience Google Cloud Platform OR AWS and Palo Alto
• Extensive experience in architecting enterprise public cloud solutions
• Relevant industry certifications on Amazon Web Services and Google Cloud Platform including Amazon Web Services Certified Advanced Networking

Qualifications: BS in Information Technology with 5 years of Experience

• Solid understanding of core network protocols and services (TCP/IP, DNS, Firewalls)
• Expertise in at least one of the major cloud providers (AWS, Azure)
• Understanding of the core concepts of Virtual Private Cloud (VPCs), cloud virtual gateways, and transit networks
• Experience in planning and implementing network architectures, including; Multi-Region, Availability Zones, vNets (or VPC), load balancing, DNS & traffic management
• Ability to analyze network behavior, performance, and application issues at a packet level
• Be able to monitor, investigate and report on security breaches and propose mitigating strategic technologies.
• Ability to work independently and determine priorities of tasks
• Good spoken and written English, ideally B2 or above
• Data networks routing and switching knowledge at CCIE equivalence
• Demonstrable experience in architecting large-scale cloud migration projects

Qualifications: BS in Network Engineering with 3 years of Experience

• Experience in the areas of AWS Cloud.
• Experience designing and building applications with AWS cloud, EC2,Cloud Front distribution, ELB, Elastisearch, Redis, Database connectivity, Cloud connectivity(VPN and IPSec configuration), Web development for AWS
• Strong knowledge of Linux scripting and commands
• Experience in Puppet configuration
• Knowledge of the Kibana dashboard and Zabbix, Jenkins
• Able to coordinate with multiple stakeholders including business clients, domain and system SME, Client management, and offshore SME in a Global delivery environment to deliver complex technical applications in an agile environment.
• Good written and verbal communication skills to positively impact progress 
• Experience in supporting cloud-based infrastructure with Amazon Web Services
• An in-depth understanding of public/private/hybrid cloud solutions
• Experienced in integrating public cloud into traditional hosting models using Amazon Web Services

Qualifications: BS in Computer Science with 4 years of Experience