INVESTMENT OPERATIONS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Nov 18, 2025 - The Investment Operations Manager has experience in asset management and leads multi-location operational teams while driving systems enhancements and change initiatives. This role requires strong knowledge of data governance, investment product structures, standardized controls, and end-to-end workflows such as cash management, trade support, and regulatory or KPI reporting. The Manager also needs exceptional communication skills and the ability to influence stakeholders, collaborate with senior leadership and compliance teams, and make sound decisions in complex, time-sensitive environments.
Essential Hard and Soft Skills for a Standout Investment Operations Manager Resume
- Asset Servicing
- NAV Review
- Cash Flow Management
- Trade Execution
- Reconciliation Review
- Portfolio Analysis
- Risk Management
- Compliance Monitoring
- Performance Reporting
- Accounting Oversight
- Client Relations
- Clear Communication
- Team Coordination
- Issue Resolution
- Relationship Building
- Project Coordination
- Stakeholder Partnerships
- Problem Solving
- Team Leadership
- Process Improvement
Summary of Investment Operations Manager Knowledge and Qualifications on Resume
1. BA in Business Economics with 3 years of Experience
- Relevant sales experience, ideally in the secondary market.
- FINRA Series 7 and 63 licenses.
- Collaborative approach and team player mentality.
- Self-driven, motivated, and invigorated by achieving ambitious goals.
- Process-oriented, data-driven, and tech-forward.
- Strong communication and organizational skills.
- Superb attention to detail.
- Experience working in financial operations, investment banking, or paralegal work.
- Experience building or optimizing operational processes and implementing systems.
- Experience using HubSpot or a similar CRM.
- An interest in the asset class.
2. BA in Management with 5 years of Experience
- Series 65 license.
- Work experience in the investment, investment advisory, or wealth management industry.
- Strong leadership skills.
- Experience with fee-based portfolios versus 100% commission-based advisory work.
- Interested in working in a team environment with a business platform set up to manage client needs.
- Understanding of the securities industry and all of the compliance aspects of the business.
- Expertise in portfolio accounting systems, reconciliation tools, and financial data aggregation platforms.
- Strong understanding of trade lifecycle management, including settlement cycles, corporate actions, and exception handling.
- Working knowledge of operational risk frameworks and controls for investment operations environments.
- An analytical mindset with the ability to troubleshoot complex operational discrepancies efficiently with high attention to detail and accuracy.
- Excellent communication skills.
- Ability to prioritize multiple operational demands under pressure while maintaining service quality.
3. BS in Business Administration with 6 years of Experience
- Experience managing personnel.
- Experience optimizing processes and operations.
- Experience in planning and organizing work based on volume, resources, and priorities.
- Experience managing operational performance (KPIs, deadlines, quality) and group performance (synergy and teamwork).
- Proper understanding of dashboards and the ability to track them.
- Understanding of operational audit processes, internal controls testing, and compliance monitoring frameworks.
- Familiarity with data governance standards, data-quality controls, and exception-handling procedures.
- Knowledge of change management methodologies as they apply to operational environments.
- Awareness of budgeting principles and resource allocation strategies within operations teams.
- Ability to communicate with and engage a team.
- Strong facilitation skills and conflict-resolution skills.
- Strong decision-making ability grounded in risk assessment and operational impact analysis.
- High level of adaptability when navigating shifting business needs, technology upgrades, or regulatory changes.
4. BS in Finance with 7 years of Experience
- Investment Operations experience in the financial services industry (preferably private credit, private equity, infrastructure, alternative investment fund background).
- Familiar with loan closings and asset management processes.
- Experience in managing and developing people in a team environment.
- Completion of or enrollment in professional designations such as CPA or CFA.
- Experience coordinating capital calls, distributions, and investor allocations within fund structures.
- Skilled in managing fund accounting processes, including valuation cycles, NAV reviews, and financial statement support.
- Experience overseeing third-party service providers such as fund administrators, custodians, and valuation agents.
- Knowledge of regulatory reporting requirements for alternative funds (e.g., Form PF, AIFMD, Annex IV).
- Ability to synthesize large volumes of investment data into clear operational insights.
- High level of discretion and judgment when handling confidential investment and investor information.
- Self-starter who is analytical and forward-thinking with the ability to drill down into data and issues.
- Technical proficiency (financial modeling, Excel, PowerPoint, and skills related to the use of databases and VBA programming).
5. BS in Accounting with 8 years of Experience
- Experience in a similar role in financial services.
- In-depth knowledge of and interest in the banking/asset management industries.
- Experience leading end-to-end operational oversight for investment products, including onboarding, trade processing, reconciliation, and reporting.
- Skilled in strategic initiatives such as product launches, system enhancements, or operational restructuring.
- Can coordinate with compliance and risk teams during regulatory reviews, audits, and internal control assessments.
- Understanding of investment performance analytics, attribution methodologies, and benchmark comparisons.
- Familiarity with regulatory frameworks across major jurisdictions (e.g., SEC, ESMA, FCA) affecting asset management operations.
- Awareness of financial planning tools, enterprise data architecture, and workflow automation technologies.
- Excellent analytical skills, an ownership mindset, at ease with numbers, and capable of building relationships with different stakeholders.
- Ability to deliver on multiple tasks under pressure and within short deadlines.
- Proactive, able to work efficiently on your own, and driven by a desire to excel in a demanding environment.
- Expert presentation skills (PowerPoint) and skilled user of analytical tools (Excel and Tableau).
6. BA in Economics with 10 years of Experience
- Industry experience working within asset management, fund administration, custody, etc.
- Experience leading operational teams across various locations, as well as leading systems enhancement and change initiatives.
- Strong experience collaborating across the organization, including interfacing with senior leadership, legal and compliance teams, and external clients.
- Deep understanding of data governance principles, including data quality, lineage tracking, and operational data-flow mapping.
- Knowledge of investment product structures such as SMAs, ETFs, mutual funds, alternatives, and their operational requirements.
- Familiarity with advanced reporting frameworks, including regulatory reporting formats and operational KPI dashboards.
- Understanding of operational due diligence requirements for third-party managers and service providers.
- Experience directing end-to-end operational workflows, including cash management, trade support, and reporting cycles to ensure timely and accurate execution.
- Skilled in implementing standardized controls and operational procedures across business units to strengthen governance and reduce operational risk.
- Ability to navigate complex operational environments and make sound decisions under time-sensitive conditions.
- Skilled in influencing stakeholders and gaining alignment across departments with competing priorities.
- Exceptional communication and organizational skills.