• Ensure timely execution of all investigations and delivery of reports to management and clients for informed decision-making.
• Generate weekly, monthly, and annual incident reports.
• Compile weekly, monthly, and yearly crime reports for circulation to relevant offices.
• Advise on actions to prevent or mitigate lapses and weaknesses leading to incidents.
• Review and corroborate facts in appeal letters submitted by staff.
• Vet all employees by verifying documents and testimonials provided during employment.
• Participate in internal and external training activities as an associate trainer.
• Handle matters related to insurance claims and maintain liaison with underwriters.
• Investigate all matters involving staff, including cases of fraud.
• Manage interactions with state security agencies regarding staff and client-related matters.
• Attend court proceedings on behalf of the organization and provide feedback.
• Carry out other lawful duties.

Skills: Investigation Management, Report Generation, Risk Assessment, Employee Vetting, Legal and Compliance Liaison, Incident Analysis, Stakeholder Communication, Training and Development

• Undertake financial crime investigations to identify suspicious activity and assess regulatory reporting requirements.
• Prepare assessment recommendations in accordance with reporting obligations and internal procedures.
• Submit findings and proposed actions to the appropriate officer for review and approval.
• Conduct high-level reviews of transaction monitoring alerts generated by surveillance systems.
• Evaluate adverse media and name screening results linked to client accounts.
• Collaborate with compliance and risk teams to verify and resolve potential issues efficiently.
• Support oversight of output from offshoring centers to ensure consistency and accuracy.
• Manage escalations, perform quality control checks, and provide constructive feedback.
• Deliver targeted training to enhance investigative capability and regulatory understanding.
• Review payment approval requests to identify potential money laundering or financial crime risks.
• Perform detailed investigations into suspected money laundering and terrorist financing activities.
• Prepare and submit suspicious activity reports when warranted by investigative outcomes.
• Contribute to policy and procedural updates, ensuring alignment with evolving regulations.
• Recommend and implement process improvements to strengthen the transaction surveillance framework.

Skills: Financial Investigation, Regulatory Compliance, Transaction Monitoring, Risk Assessment, AML Expertise, Quality Control, Team Collaboration, Process Improvement

• Investigate complaints related to professional conduct in accordance with established procedures.
• Assess the nature and severity of allegations to determine appropriate investigative actions.
• Apply effective case and time management skills to maintain progress and meet deadlines.
• Review and evaluate documentary evidence to establish facts and support conclusions.
• Draft comprehensive reports detailing findings, reasoning, and recommended outcomes.
• Prepare clear and precise consent orders and reports of disciplinary allegations.
• Compile and organize supporting documentation and bundles for disciplinary hearings.
• Ensure all materials are accurate, consistent, and compliant with legal standards.
• Provide technical advice and clarification to colleagues.
• Support fair and transparent decision-making throughout the disciplinary process.

Skills: Conduct Investigation, Case Management, Evidence Review, Report Writing, Legal Compliance, Documentation Management, Decision Support, Technical Advisory

• Interpret and apply relevant policies, legislation, and regulatory frameworks accurately.
• Ensure all actions and decisions comply with statutory and organizational requirements.
• Conduct quality assurance checks on advertising, import, manufacturing, supply, and export activities.
• Verify compliance across all stages of product or service delivery.
• Provide clear and accessible information to clients and community members through multiple communication channels.
• Respond promptly to public and stakeholder inquiries with professionalism and accuracy.
• Investigate the conduct and operations of entities and individuals to detect potential non-compliance.
• Recommend and initiate appropriate enforcement or disciplinary actions based on findings.
• Manage prosecution processes and ensure documentation meets legal standards.
• Perform ad hoc duties to support operational efficiency and departmental goals.
• Maintain accurate and secure records to ensure transparency and accountability.

Skills: Regulatory Compliance, Policy Interpretation, Quality Assurance, Compliance Verification, Public Communication, Investigation Management, Enforcement Action, Record Management

• Plan, prepare, and conduct interviews with detainees, victims, and witnesses in accordance with legal requirements and investigative interviewing guidelines.
• Evaluate evidence and information obtained on an ongoing basis.
• Take statements in compliance with legislation and procedure.
• Determine the appropriate course of action in each case and carry it out thoroughly and efficiently.
• Complete all relevant documentation in both paper and digital formats to support the case.
• Ensure all evidence, including exhibits, is obtained, examined, and stored in accordance with policy.
• Present case files to the prosecution service and attend case conferences with prosecutors and counsel in line with organizational and national policy.
• Search property, vehicles, premises, and land in accordance with legislation, policy, procedures, and investigative techniques.

Skills: Interview Techniques, Evidence Evaluation, Statement Taking, Case Management, Documentation Accuracy, Evidence Handling, Legal Coordination, Search Operations

• Responsible for handling new concerns received, logging them, identifying social workers, and obtaining relevant information before progressing cases to triage case officers.
• Act as the first point of contact for members of the public and organizations with fitness-to-practice-related queries.
• Request and obtain information to identify social workers accurately, ensuring the correct individuals are placed under investigation and clarifying concerns when unclear.
• Actively manage and follow up on these requests within agreed processes.
• Risk assessment concerns, prioritizing those identified as high risk.
• Apply the statutory framework within agreed processes to determine if there are grounds for closing a concern and escalate on demand.
• Manage incoming posts and the triage inbox, scanning and uploading documentation to the case management system.
• Advise the public, social workers, and other organizations about departmental functions and fitness to practice processes.
• Collaborate with the registration and advice team to check fitness to practice history and highlight potential misuse of title or registration fraud.
• Assist the information governance team in responding to subject access and freedom of information requests made to the triage team.
• Provide administrative and operational support to the investigations team.

Skills: Case Triage, Risk Assessment, Information Management, Public Communication, Regulatory Compliance, Data Handling, Administrative Support, Stakeholder Coordination

• Lead and manage complex criminal investigations by gathering, evaluating, and analyzing intelligence effectively.
• Set and implement clear intelligence requirements to guide operational priorities.
• Utilize investigatory powers responsibly to obtain evidence and support legal actions.
• Develop detailed operational plans outlining strategies, objectives, and timelines for investigations.
• Coordinate multidisciplinary resources to execute enforcement actions efficiently.
• Prepare and maintain comprehensive case files to support prosecution processes.
• Carry out market surveillance investigations, ensuring compliance with the Radio Equipment Regulations.
• Monitor adherence to the Electromagnetic Compatibility Regulations through targeted inspections.
• Apply provisions under the Wireless Telegraphy Act to address non-compliance effectively.
• Maintain and update all statistical data relevant to enforcement and compliance activities.
• Ensure technical equipment is available, functional, and properly deployed during investigations.
• Represent the Compliance team professionally in both internal meetings and external engagements.
• Provide ongoing support to colleagues to enhance operational effectiveness and compliance outcomes.

Skills: Criminal Investigation, Intelligence Analysis, Operational Planning, Evidence Gathering, Enforcement Coordination, Regulatory Compliance, Case Management, Team Leadership

• Conduct briefing and training sessions for employees on regulations and organizational practices.
• Ensure operational activities are carried out in accordance with standard operating procedures and regulations.
• Perform investigations on operational activities and identify or rectify shortfalls in processes.
• Assist in creating exception reports and metrics that enable proactive prevention of negative occurrences.
• Observe trends and analyze data on occurrences to provide meaningful insights.
• Assist in creating monthly reports on compensation trends for relevant departments.
• Coordinate compensation handling with respective parties and follow up on occurrences with stakeholders, including insurance companies.
• Perform action plans in response to audit findings and compliance violations.
• Advise management on potential operational and compliance risks.
• Oversee day-to-day operations and activities raised for execution.
• Collaborate with departmental heads to develop and implement investigation processes and policies.
• Establish work objectives and implement action plans to achieve set targets.
• Ensure case investigators adhere to established procedures and regulations for complaint and case handling.
• Conduct performance audits to identify operational gaps and make necessary adjustments to improve efficiency.
• Provide recommendations to management on ways to enhance case investigation services and overall processes.

Skills: Operational Compliance, Training Delivery, Process Investigation, Data Analysis, Risk Management, Reporting and Metrics, Stakeholder Coordination, Performance Improvement

• Ensure treatment of payment incidents and interest claims processes are handled promptly until fully resolved.
• Analyze and escalate to management any incidents involving major operational failures to minimize operational risk.
• Resolve queries and issues in coordination with relevant departments and understand the importance of effective escalation.
• Understand the principles of financial transactions, methods of payment, and potential settlement or delivery issues.
• Ensure all processes are performed according to established procedures while considering financial, operational, legal, and regulatory risk frameworks.
• Ensure settlements are executed in compliance with Risk and Compliance Group guidelines and requirements, including embargo and sanctions alert management.
• Ensure settlements are completed within cut-off times and in line with Liquidity Treasury constraints.
• Perform all tasks with a client-focused mindset by identifying issues, improving services offered, assisting clients in meeting their needs, enhancing communication between the bank and clients, and working towards overall client satisfaction.
• Maintain efficient and close working relationships with all key global internal and external contacts, including Correspondent Banks, overseas BNPP branches, Global Markets and ALM Treasury Front Office, Operations teams, Payment Investigation, Treasury and Liquidity Forecasting, Accounting, and Client Management teams.
• Report daily on the status of controls and remaining operational risks within the scope of responsibility.
• Actively participate in team life by formalizing procedures, training and coaching new staff, and contributing to the improvement of team efficiency, operational processes, and IT functionality through ideas, proposals, and testing participation.

Skills: Payment Processing, Incident Management, Operational Risk, Financial Transactions, Regulatory Compliance, Client Relations, Cross-Functional Coordination, Process Improvement

• Experience in one or more relevant fields such as natural resource management, science, law, or forensics.
• Experience in regulatory compliance and audit activities.
• Experience using digital tools for audit or compliance monitoring functions.
• Understanding of administrative and criminal investigation procedures.
• Familiarity with data privacy and confidentiality requirements during investigations.
• Awareness of environmental and public sector governance frameworks.
• Knowledge of evidence management systems and digital chain-of-custody protocols.
• Experience managing evidence collection, preservation, and documentation in accordance with procedural standards.
• Strong analytical and critical-thinking abilities.
• Excellent written and verbal communication for report writing and stakeholder engagement.
• High attention to detail and accuracy in documentation and record-keeping.

Qualifications: BA in Criminology with 5 years of Experience

• Expertise in cash transfers with strong compliance and regulatory awareness.
• Proven analytical ability to identify and resolve financial discrepancies.
• Proficiency in daily banking operations, transaction processing, and reconciliation.
• Skilled in risk analysis, control, and regulatory compliance.
• In-depth understanding of anti-money laundering (AML) principles and suspicious activity monitoring.
• Familiarity with internal control design, fraud prevention mechanisms, and audit trail management.
• Highly organized and autonomous with excellent time management.
• Rigorous approach and strict adherence to operational procedures.
• Strong prioritization skills and keen attention to detail.
• Effective communication with internal and external stakeholders.
• Adaptable in developing and improving investigative processes.
• Collaborative team player with strong critical thinking and organizational skills.

Qualifications: BS in Forensic Science with 7 years of Experience

• Experience working within the social housing sector.
• Significant experience in carrying out investigations and/or enforcement roles within a public authority.
• Working knowledge of Antisocial Behavior legislation, housing legislation, and data protection legislation.
• Experience applying guidance and legislation to make decisions.
• Experience managing a demanding caseload.
• Experience in finding, implementing, and carrying out problem-solving techniques to achieve positive outcomes.
• Experience in dealing with and managing challenging behavior and situations.
• Experience in building and maintaining excellent multi-agency working relationships.
• Good oral and written communication skills.
• Good customer care skills with a positive and enthusiastic attitude towards the public and colleagues.
• Strong organizational and interpersonal skills and problem-solving skills.
• Experience and skills in using IT Management Systems and Microsoft Office Software.

Qualifications: BA in Political Science with 6 years of Experience

• Experience in investigations or in a banking operations/trading activity role.
• Good understanding of Capital Markets and banking operations/trading activity.
• Solid understanding of settlements or cash flows.
• Ability to support trade surveillance and monitoring activities to detect potential insider trading or market abuse.
• Ability to coordinate with operations and compliance teams to resolve exceptions in transaction processing or settlement failures.
• Highly organized with a strong commitment to tasks and attention to detail.
• Ability to learn quickly and handle high volume.
• Computer proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
• Ability to communicate effectively with people at various levels, both internally and externally, and at various levels of technical/business knowledge.
• Ability to perform well under pressure to multitask, and reprioritize tasks, and meet time-sensitive deadlines.
• Ability to multitask in various system environments and complete tasks independently.

Qualifications: BS in Criminal Justice with 4 years of Experience

• Track record in transactions and security/trade-related investigations or other related financial crime, AML, or fraud subject areas.
• In-depth knowledge of investigative techniques and AML typologies with strong report writing skills.
• Deep understanding of sanctions frameworks, including OFAC, EU, and UN restrictions.
• Familiarity with international financial crime regulations and investigative cooperation mechanisms (e.g., FATF, Egmont Group).
• Knowledge of trade finance instruments, cross-border payment systems, and associated money laundering risks.
• Understanding of financial intelligence processes, data analytics tools, and link analysis methodologies.
• Skilled in conducting background checks, source-of-funds verifications, and enhanced due diligence for high-risk clients or entities.
• Able to monitor transaction alerts and escalate suspicious activity reports (SARs) in alignment with internal policies and regulatory expectations.
• Able to design and deliver internal training on fraud detection, compliance awareness, and ethical conduct in financial operations.
• Outstanding analytical skills with an eye for detail and the ability to be in a role that requires making judgments.
• Strong cross-cultural communication skills.
• Dedicated to fostering an inclusive culture and valuing diverse perspectives.

Qualifications: BA in Law Enforcement Administration with 9 years of Experience

• Must have previous policing experience.
• PIP (Professionalizing Investigation Program) suspect/witness trained.
• Experience managing complex cases at court.
• Experience or knowledge of working in serious and organized crime.
• Familiarity with intelligence gathering, covert operations, and surveillance methods used in serious crime investigations.
• Knowledge of case management systems, evidence recording tools, and national policing databases.
• Understanding of inter-agency cooperation protocols and the role of joint task forces in major crime operations.
• Ability to prepare and submit prosecution case files, ensuring evidence and statements meet court disclosure requirements.
• Ability to provide expert testimony in judicial proceedings and support case presentation in complex trials.
• An excellent standard of written and verbal communication for correspondence and reports, and be able to speak to people face to face, over the telephone clearly, politely, and with authority.
• Calm and decisive under pressure, with the ability to make informed operational decisions in high-stakes situations.
• Excellent IT skills and an ability to use the Microsoft Office suite of applications.

Qualifications: BA in Sociology with 8 years of Experience

• Certification in Healthcare Compliance (CHC), Certification in Compliance and Ethics (CCEP), and/or Certified Fraud Examiner (CFE).
• Experience in the health care field with specific emphasis on regulatory issues, policy development, billing, and revenue cycle compliance.
• Proficient in federal program requirements and hospital compliance program obligations.
• Expert proficiency in Microsoft Office applications.
• Excellent research, critical thinking, analytical skills, and exceptional written and verbal communication skills.
• Ability to interact and influence at a professional level.
• Ability to use initiative and discretion in accomplishing duties with minimum supervision.
• Demonstrates positive attitude, the ability to work with others, and a desire to learn.
• Ability to use a systematic approach to problem-solving and troubleshooting.
• Strive to exceed goals and expectations.
• Strong team player with a collaborative attitude, with the capacity to work in a dynamic and fast-paced environment.
• Ability to work under deadlines and manage multiple projects.

Qualifications: BA in Legal Studies with 6 years of Experience

• Demonstrable work experience in a relevant customer-facing role.
• Experience in complaint handling or a similar senior customer service role in dealing with potentially difficult customers.
• Experience in Utilities work.
• Experience working in a regulated industry.
• Strong written skills - ability to complete bespoke letters and reports, without the use of standard templates.
• Good verbal skills, including telephone skills when dealing with customers and stakeholders - experience in complaint negotiation or mediation.
• Strong investigation skills and problem-solving ability, with sound decision-making and attention to detail.
• Ability to proactively manage personal caseload, routinely monitor and prioritize work, take action to ensure delivery of goals in a target-driven environment, whilst effectively managing customer expectations.
• Comfortable with target-driven work and the ability to work under pressure.
• Well-organized with good basic IT competence, including MS Office.

Qualifications: BA in Criminology with 2 years of Experience

• Experience conducting digital forensics and device imaging using various forensic tools (Axiom, Access Data, OpenText).
• Experience using and supporting electronic discovery review platforms.
• Experience with MS Windows, MAC, Office Suite, 0365 Exchange, OneDrive, SharePoint, and FileNet.
• Hold one or more of the following certifications: AccessData Certified Examiner (ACE), EnCase Certified Examiner (EnCE), Certified E-Discovery Specialist (CEDS), GIAC Certified Forensic Examiner (GCFE), GIAC Certified Forensic Analyst (GCFA), Certified Computer Examiner (CCE), Certified Information System Security Professional (CISSP).
• Comprehensive understanding of digital evidence preservation, acquisition, and validation standards (e.g., ISO/IEC 27037).
• Awareness of data privacy legislation and e-discovery compliance (GDPR, HIPAA, FOIA, etc.).
• Familiarity with network forensics, log analysis, and malware detection techniques.
• Knowledge of encryption, hashing, and file system structures across multiple platforms.
• Understanding of emerging technologies and trends in cloud forensics and data governance.
• Exceptional problem-solving skills for analyzing complex digital evidence under time constraints.
• Clear technical communication when translating forensic findings into actionable insights for non-technical stakeholders.
• Strong ethical judgment and confidentiality in handling sensitive digital information.

Qualifications: BS in Forensic Science with 10 years of Experience