• Manage and supervise Level 1 Investigators and Level 2 Team Leads to ensure effective execution of investigations and secondary reviews.
• Provide ongoing guidance and mentorship based on client requirements and professional expertise.
• Facilitate both group and individual meetings to promote consistency, accuracy, and quality across teams.
• Support the recruitment process by assisting in interviews and candidate selection for new hires.
• Oversee onboarding and ensure new team members integrate smoothly into operational workflows.
• Act as a performance manager, setting goals, evaluating progress, and offering constructive feedback.
• Maintain strong client relationships through effective communication and project management.
• Coordinate solution implementation to align with client expectations and project objectives.
• Develop and deliver high-quality reports and presentations supporting key project outcomes.
• Conduct data collection and analysis to identify operational gaps, inefficiencies, and performance trends.
• Recommend strategic improvements based on best practices and established industry benchmarks.

Skills: Team Leadership, Performance Management, Client Relationship Management, Investigative Oversight, Recruitment and Onboarding, Data Analysis, Strategic Planning, Project Coordination

• Conduct investigations to uncover instances of fraud, dishonesty, or negligence by former office holders.
• Examine financial and operational records to identify irregularities or breaches of duty.
• Determine the extent of any misconduct and gather evidence to support potential legal actions.
• Assess whether a Right of Action applies and take appropriate steps to pursue financial recoveries.
• Collaborate with legal and regulatory teams to ensure proper handling of recovery proceedings.
• Investigate misconduct involving former directors, shadow directors, debtors, and associated third parties.
• Analyze transactions and relationships to detect potential conflicts of interest or wrongdoing.
• Document findings thoroughly to support decision-making and potential litigation.
• Ensure all investigations comply with legal, ethical, and organizational standards.
• Contribute to strengthening internal controls and preventing future misconduct.

Skills: Fraud Investigation, Forensic Analysis, Legal Compliance, Financial Examination, Evidence Gathering, Risk Assessment, Regulatory Collaboration, Internal Controls Enhancement

• Record and coordinate thorough investigations into all reported cases of fraud or crime within the business.
• Maintain accurate administrative and legal documentation for every investigation conducted.
• Ensure all records are organized, compliant, and accessible for review or audit purposes.
• Analyze investigation findings to identify root causes and systemic weaknesses.
• Develop and agree on appropriate recommendations to address identified issues.
• Recommend disciplinary or criminal actions when evidence supports such measures.
• Collaborate with internal stakeholders to implement corrective and preventive actions.
• Provide testimony and evidence during disciplinary or criminal proceedings.
• Work closely with external agencies such as NSS, GPS, and BNI to support investigative efforts.
• Prepare detailed witness statements and present them in court.
• Manage all information requests from authorities arising from customer complaints or communications.
• Ensure timely and accurate responses to inquiries from regulatory or enforcement bodies.
• Oversee compliance with licensing obligations, SOX requirements, and internal audit standards.
• Monitor adherence to all relevant legal and regulatory frameworks governing investigations.

Skills: Fraud Management, Regulatory Compliance, Evidence Handling, Root Cause Analysis, Corrective Actions, Stakeholder Coordination, Legal Support, Audit Compliance

• Lead and manage a team of Fraud Investigators responsible for detecting and analyzing fraudulent trends.
• Coordinate investigative activities to ensure timely identification and mitigation of emerging fraud threats.
• Communicate the business impact of fraud incidents and recommend effective countermeasures.
• Prepare and refine incident briefs for directors and executives, summarizing key fraud events and their root causes.
• Collaborate on developing a tactical fraud investigation plan aligned with the company’s overall fraud management strategy.
• Ensure investigations are data-driven and focused on preventing recurrence of identified issues.
• Design and implement training programs to enhance investigators’ skills in recognizing and interpreting fraud patterns.
• Provide mentorship and guidance to foster analytical thinking and proactive fraud detection.
• Compile regular reports detailing fraud patterns and emerging risks across multiple business areas.
• Deliver weekly, monthly, and quarterly fraud summaries highlighting trends and actionable insights.
• Develop and maintain partnerships with partners and law enforcement to coordinate defense strategies.
• Allocate and prioritize investigative workload based on the potential financial and reputational impact.

Skills: Team Leadership, Fraud Detection, Risk Mitigation, Data Analysis, Strategic Planning, Training Development, Stakeholder Collaboration, Reporting & Insights

• Provide strategic leadership and direction for the department to ensure effective operations.
• Oversee the management of all administrative and investigative functions within the division.
• Offer thought leadership in developing best practices for investigations conducted under REBBA.
• Implement procedures that promote consistency, efficiency, and accountability in investigative work.
• Ensure the successful operational execution of investigation programs and related policies.
• Prioritize cases based on severity, risk, and potential regulatory or legal implications.
• Pursue prosecutions under the Provincial Offenses Act when warranted by investigative findings.
• Refer appropriate cases for prosecution through disciplinary or registrar’s channels.
• Monitor departmental performance using measurable indicators and performance analytics.
• Identify emerging risks and develop strategies to mitigate and manage them effectively.
• Provide regular updates and insights to the Deputy Registrar on departmental progress and outcomes.

Skills: Strategic Leadership, Operational Management, Policy Implementation, Risk Assessment, Performance Monitoring, Case Prioritization, Legal Prosecution, Regulatory Reporting

• Lead the Fraud Investigation team with a focus on minimizing overall fraud losses.
• Oversee all fraud investigation processes to ensure accuracy, efficiency, and compliance.
• Manage end-to-end investigative activities, from case intake to resolution and reporting.
• Handle complaints and coordinate responses for all fraud-related appeal requests.
• Collaborate with Customer Service and Collections teams to support fraud appeal cases effectively.
• Participate actively in the design and implementation of comprehensive fraud prevention programs.
• Identify emerging fraud risks and propose proactive mitigation strategies.
• Review and update standard operating procedures to align with evolving fraud trends and regulations.
• Continuously evaluate investigation processes to enhance operational efficiency.
• Promote ongoing learning and knowledge sharing within the fraud team to strengthen expertise.
• Ensure continuous process improvement to maintain a robust and adaptive fraud investigation framework.

Skills: Fraud Leadership, Process Management, Case Resolution, Complaint Handling, Cross-Functional Collaboration, Fraud Prevention, Risk Mitigation, Process Improvement

• Investigate a wide range of fraud cases involving complex financial activities and client interactions.
• Conduct interviews with clients, key partners, and relevant stakeholders to gather critical information.
• Place disbursement holds and initiate recovery actions to prevent further financial losses.
• Analyze internal and external data to identify fraud patterns and determine case validity.
• Ensure full compliance with regulatory standards throughout all investigative processes.
• Prepare and file accurate Suspicious Activity Reports (SARs) in accordance with legal requirements.
• Demonstrate strong leadership by providing guidance and stepping in to support team operations.
• Oversee the resolution of advanced or escalated fraud-related requests.
• Collaborate with cross-functional teams to streamline investigation workflows and improve response times.
• Identify opportunities to enhance the efficiency and effectiveness of fraud investigation processes.

Skills: Fraud Investigation, Data Analysis, Regulatory Compliance, Recovery Actions, Report Preparation, Team Leadership, Case Resolution, Process Optimization

• Identify and investigate criminal activity using insights from internal reports, data analytics, and loss prevention incidents.
• Analyze emerging fraud and crime trends to develop effective investigative strategies.
• Create detailed investigative plans aimed at efficiently resolving complex cases.
• Participate in or lead interviews to gather information and mitigate fraud-related losses.
• Ensure investigative actions minimize disruption to customers and operational processes.
• Build and maintain collaborative relationships with internal departments and external partners.
• Work closely with law enforcement and legal teams to support the prosecution of offenders.
• Serve as the primary liaison and subject matter expert on all investigative matters.
• Provide expert advice and guidance to enhance investigative capabilities across the organization.
• Develop and implement standardized reporting tools to increase operational efficiency.
• Promote consistent use of best practices and compliance with investigative protocols.
• Prepare comprehensive reports summarizing factual findings, evidence, and conclusions.
• Incorporate internal data, external documentation, and open-source intelligence to support case outcomes.

Skills: Criminal Investigation, Data Analytics, Strategic Planning, Interview Management, Law Enforcement Liaison, Cross-Functional Collaboration, Compliance Oversight, Reporting & Documentation

• Support the development of company-wide loss prevention investigative programs, policies, and strategies in collaboration with internal investigative teams.
• Assist in developing investigative strategies with both internal and external partners, creating detailed plans that facilitate effective and timely case resolution.
• Build and maintain strong relationships with external partners to support case resolution and serve as a communication link between internal and external stakeholders.
• Influence process improvements in loss prevention methodologies by preparing and submitting written proposals.
• Leverage and enhance existing outreach mechanisms to provide investigative and triage support.
• Collaborate with internal investigative groups to support or manage casework related to organized retail crime.
• Participate in external industry groups and task forces to strengthen partnerships and share best practices.
• Deliver presentations on organized retail crime initiatives to both internal and external audiences.
• Develop communication mechanisms to keep internal stakeholders informed of program progress and emerging industry trends.
• Design and implement mitigation models and strategies that reduce customer and operational impact.
• Provide analytical and reporting support to internal partners, contributing intelligence and data insights to strengthen loss prevention efforts.

Skills: Loss Prevention, Investigative Strategy, Partnership Management, Process Improvement, Organized Crime Response, Stakeholder Communication, Data Reporting, Mitigation Planning

• Ensure timely collation and production of all departmental statistical reports related to takedowns and other anti-piracy activities, providing detailed analysis of the findings.
• Continuously review and refine reports, seeking improvements and efficiencies in their collection, design, and content.
• Collaborate with business partners to ensure reports are useful and relevant, making revisions on demand.
• Manage the processing and investigation of predatory publisher cases.
• Oversee the anti-piracy intranet presence and associated communications, liaising with senior leadership and legal counsel.
• Assist with complex investigations and take the lead on demand.
• Support the development, implementation, and review of the global anti-piracy strategy.
• Manage the application and refinement of anti-piracy strategies for designated business areas.
• Assist in the design and delivery of anti-piracy training programs.
• Cross-train additional members of the anti-piracy team.

Skills: Data Reporting, Process Improvement, Stakeholder Collaboration, Case Management, Anti-Piracy Strategy, Investigative Support, Training Development, Communication Management

• Lead forensic investigation projects or manage significant components of large, global investigation projects under the head of the practice.
• Undertake financial analysis, document review, conduct interviews, and draft reports for senior client management.
• Investigate and trace the flow of funds between bank accounts.
• Review and critically analyze sets of financial information (e.g., invoices, credit notes, accounting records, financial statements, budgets, or projections) and test their veracity.
• Compile and analyze facts to formulate, substantiate, and/or critique various damages theories, claims, or conclusions.
• Organize documents and work papers, including preparing supporting materials for litigation, valuation, and investigation reports.
• Use meticulous attention to detail to perform quality control reviews of the work and the work of others.
• Work with colleagues in eDiscovery and Data Analytics teams to build, handle, and interrogate large data sets.
• Manage some administrative aspects of forensic projects (e.g., budgeting).
• Manage teams and assist with junior staff’s career development.
• Support business development initiatives to expand the practice (e.g., drafting proposals, attending business development meetings, and developing new marketing collateral).

Skills: Forensic Investigation, Financial Analysis, Data Analytics, Evidence Review, Litigation Support, Quality Control, Team Management, Business Development

• Manage the optimization of the efficacy and efficiency of the third-party takedown program to maximize disruption and protection of organizational content, and to create more capacity for detailed investigative work.
• Manage data exchanges between the organization and third-party entities.
• Chair meetings with third-party providers, highlighting program strengths and addressing any identified shortcomings.
• Request test purchases from third parties, and manage the logging, tracking, and review of these activities.
• Assist and lead complex investigations.
• Support the Head of Global Anti-Piracy in designing, implementing, and reviewing the global anti-piracy strategy.
• Manage the implementation and refinement of anti-piracy approaches for designated business areas.
• Assist in designing and delivering anti-piracy training programs.
• Cross-train additional members of the anti-piracy team.
• Attend industry meetings and take an active role in relevant working groups.
• Participate in other trade body meetings.

Skills: Program Optimization, Data Management, Vendor Relations, Test Purchases, Investigative Leadership, Anti-Piracy Strategy, Training Development, Industry Engagement

• Review and assign all incoming cases, including triage, risk assessment, and escalation on demand.
• Assist in and project manage the investigation process and platform design enhancements.
• Provide quality assurance to maintain consistent and complete standards of reporting within the global reporting platform.
• Track open investigations to ensure proper procedures are followed and cases are closed and documented in accordance with company standards.
• Coordinate the anti-retaliation framework and monitor closed cases to ensure timely completion of corrective actions and identification of potential signs of retaliation.
• Provide support and guidance to local Legal & Compliance and HR teams managing cases on a day-to-day basis by helping to remove roadblocks, suggesting solutions, and identifying relevant stakeholders.
• Assist with the design and delivery of training programs to meet the needs of Ethics & Compliance and Investigations teams.
• Support a wide range of ethics-related investigations, including developing investigation plans, reviewing and analyzing information, assisting with interviews, preparing investigation reports and presentations, and maintaining investigation records.
• Analyze reporting metrics to identify trends and emerging risks, and prepare reports for senior management, the Audit Committee, and public reporting.
• Work independently and collaboratively with global and cross-functional teams on improvement initiatives, time-sensitive investigations, and other activities.
• Provide support for various global Ethics & Compliance initiatives and projects.

Skills: Case Management, Risk Assessment, Quality Assurance, Compliance Monitoring, Stakeholder Support, Training Development, Ethics Investigation, Data Reporting

• Supervise all agents who perform criminal, civil, and administrative investigations.
• Assist the administrator in planning, developing, and administering investigative strategies and case work.
• Direct, train, and evaluate investigative staff assigned to a regional investigative office, or serve as the overall assistant in a statewide investigative program.
• Coordinate and oversee staff investigations, providing direction and consultative assistance in the development, conduct, and completion of investigations.
• Direct or participate in complex and highly sensitive criminal, civil, or administrative investigations.
• Coordinate program activities with staff, law enforcement agencies, prosecuting attorneys’ offices, and other governmental entities in the conduct of investigative and surveillance activities, identifying and addressing concerns within the assigned region or area.
• Review all reports completed by investigators concerning case status, investigative findings, and recommendations for submission to prosecuting attorneys or administrative superiors.
• Conduct statistical analysis of investigative trends and data, and prepare reports based on findings.
• Oversee the collection, documentation, and preservation of evidence, ensuring adherence to chain of custody standards.
• Plan and participate in training sessions necessary for agents to maintain their investigative skills and certifications.
• Exercise considerable independence and initiative in performing responsibilities, receiving general administrative direction.
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Skills: Investigative Supervision, Strategy Development, Staff Training, Case Coordination, Complex Investigations, Law Enforcement Liaison, Evidence Management, Data Analysis

• Manage the card investigation team covering commercial card, debit card, and payment services.
• Ensure the card investigations unit operates as a leading fraud prevention and investigation team in the industry.
• Fulfill all regulatory requirements related to card investigations.
• Collaborate with fraud analytics and other investigation managers to ensure a comprehensive examination of card-related issues.
• Strengthen the existing card investigations framework by building effective partnerships with business lines, external parties, government entities, and executive management.
• Work with card networks on comprehensive investigations and fraud prevention initiatives.
• Represent the card investigation function at relevant industry forums.
• Lead interactions with law enforcement regarding card-related matters.
• Apply statistical analysis to identify fraud patterns and assist in developing targeted solutions to mitigate or prevent fraud.
• Develop partnerships across business lines to properly identify, investigate, and report fraud-related issues.
• Provide executive management with briefings on investigation outcomes, mitigation strategies, risks, and emerging fraud trends.
• Lead investigations into common purchase points, points of compromise, and skimming incidents.
• Maintain and document service level agreements, policies, and procedures related to card investigations.
• Stay informed on card authentication tools and strategies, leveraging intelligence to enhance their effectiveness.

Skills: Fraud Management, Regulatory Compliance, Partnership Building, Data Analysis, Risk Mitigation, Law Enforcement Liaison, Strategic Reporting, Investigative Leadership

• Investigate potential anti-money laundering and suspicious financial activity with urgency in a fast-paced environment.
• Monitor merchant activity to detect and report suspicious transactions, including potential money laundering and terrorism financing offenses.
• Exercise strong independent judgment and discretion when making decisions or recommendations during alert and case investigations.
• Work efficiently with high attention to detail in investigations, analysis, and the preparation of narrative-style reports intended for regulatory submission.
• Ensure external suspicious activity reports are accurately prepared and filed in accordance with local regulatory requirements.
• Respond promptly to regulatory inquiries related to suspicious activity, AML, or counter-terrorism financing.
• Collaborate with peer managers to share best practices, understand new trends, and contribute to the implementation of process, tool, and platform improvements.
• Build and maintain relationships with leaders and managers across business units, risk, underwriting, compliance, and other support teams to promote effective communication and feedback on process and policy impacts.
• Propose enhancements, simplifications, and control improvements.
• Participate in cross-functional special projects that deliver measurable risk management and business outcomes.
• Contribute to developing the strategic direction of the AML program, regularly reviewing its effectiveness and setting short-term goals for continuous improvement.

Skills: AML Investigation, Transaction Monitoring, Regulatory Compliance, Risk Management, Report Preparation, Process Improvement, Cross-Functional Collaboration, Strategic Planning

• Oversee and review the SIU referral intake and investigation process while guiding and directing the team on case investigation steps and actions.
• Work with leadership to maintain and revise policies and procedures, fraud, waste, and abuse plans, annual audit work plans, department guidance memos, and educational materials.
• Identify and recommend opportunities for improvement through the audit process to enhance investigative outcomes and performance.
• Accurately track, report, and follow up on overpayments and recoveries.
• Lead required processes and reporting to ensure proper and timely notification of case activity to appropriate regulatory and law enforcement agencies.
• Track and follow all investigation data while performing robust analysis.
• Identify and analyze the design of jobs, work processes, and workflows for the area and implement changes to improve effectiveness, productivity, and efficiency in alignment with overall organizational goals.
• Stay abreast of the latest developments, advancements, and trends in the field by attending seminars, workshops, reading professional journals, participating in professional organizations, and maintaining certifications or licensure.
• Integrate knowledge gained from professional development into current work practices.
• Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
• Develop effective internal controls to promote adherence with applicable laws, accreditation requirements, and customer obligations.
• Seek advice and guidance to ensure proper understanding and compliance.
• Develop and monitor annual budgets to ensure the department has the necessary funds to achieve established goals and objectives.
• Develop, implement, monitor, and revise annual departmental goals and objectives that support the missions and objectives of the organization.
• Select, train, schedule, motivate, supervise, and evaluate employees, making recommendations for disciplinary actions up to and including termination to ensure optimal utilization of individual and group capabilities.
• Ensure assigned employees receive opportunities to further their knowledge and professional growth.

Skills: SIU Management, Policy Development, Audit Improvement, Data Analysis, Regulatory Reporting, Process Optimization, Budget Oversight, Staff Development

• Lead the team in achieving the corporate security strategy and key functional priorities, maintaining high employee engagement to deliver on organizational goals and values.
• Support, develop, and coach the team, particularly the leadership group, fostering continuous capability growth through regular two-way feedback.
• Serve as a key member of the corporate security leadership team.
• Oversee and manage both internal and external investigations.
• Lead data loss prevention monitoring and related investigations.
• Prioritize, investigate, and address malicious acts through appropriate actions, including criminal prosecution, civil recovery, disciplinary measures, and escalation to audit committees.
• Ensure robust and impartial investigations into internal and external matters, maintaining evidence integrity and professionalism, and pursuing criminal prosecutions when warranted.
• Collaborate with the security awareness and internal audit teams to close identified gaps and implement improvement opportunities.
• Reduce threats to personnel, assets, and locations while enabling business operations to proceed efficiently and securely.
• Safeguard employees by effectively communicating and managing threats and security issues.
• Minimize data loss by managing and investigating alerts through data loss prevention tools and coordinating with cybersecurity teams to ensure accurate policy implementation.
• Engage with industry peers and global teams to adopt best practices, share intelligence, and take proactive measures to protect the organization, its customers, and employees.
• Ensure all computer and technical investigations comply with established legal and procedural guidelines for managing prohibited content on company systems.
• Strengthen partnerships with law enforcement agencies, including specialized crime and fraud units.
• Serve as the single point of contact for all allegations reported through the whistleblowing hotline and ensure appropriate handling in line with established procedures.
• Report all significant investigations, including those involving potential bribery or corruption, to group-level corporate security and internal audit in accordance with organizational policy standards.

Skills: Security Leadership, Team Development, Investigations Management, Data Loss Prevention, Threat Mitigation, Law Enforcement Liaison, Whistleblower Oversight, Compliance Reporting

• Work on and lead challenging assignments across fraud investigations, digital banking compliance, fraud policy, investigation standards, code of conduct, ethics, and forensics under tight deadlines.
• Design and implement fraud prevention strategies, standards, and processes to minimize the risk of illegal financial activities within the organization.
• Develop and execute action plans involving people, processes, controls, data, and tools to detect and prevent fraudulent activities through internal incident reviews, root cause analysis, and lessons learned exercises.
• Align the organization’s structure to achieve strategic objectives by strengthening internal fraud management capabilities.
• Oversee strategic planning activities to ensure consistent follow-through of fraud-related deliverables via discussions, updates, and action tracking.
• Communicate the organization’s fraud management vision to stakeholders and support its operational implementation through various communication channels.
• Hire, develop, and retain top talent to strengthen the fraud investigation function.
• Guide and support fraud analysts and junior investigators in conducting fraud-related investigations and provide subject matter expertise on key projects.
• Recruit and train investigation personnel to ensure the unit is effective and capable.
• Ensure all team members uphold the highest standards of integrity while performing job duties.
• Lead and manage the fraud investigation team, providing direction, guidance, and oversight.
• Review both paper and electronic data, including accounting, financial, and non-financial records, as well as public and confidential documents.
• Prepare and present comprehensive fraud, forensic, and investigation reports.

Skills: Fraud Leadership, Compliance Management, Policy Development, Strategic Planning, Risk Mitigation, Talent Development, Data Analysis, Forensic Reporting

• Conduct extensive and confidential investigations into suspected fraud allegations.
• Interview individuals who may have information relevant to fraud cases.
• Perform background checks, internal and external investigations, and asset searches on suspected perpetrators.
• Analyze documentation such as victim statements and financial records to determine whether fraud has occurred.
• Write detailed investigation reports and present findings to management.
• Liaise with victims, law enforcement, and court officials when civil or criminal proceedings are initiated.
• Testify in civil or criminal proceedings related to fraud cases.
• Collaborate with other financial institutions, regulators, legal counsel, and law enforcement agencies to execute time-sensitive asset recovery and fraud resolution plans.
• Identify, implement, and utilize tools and technologies for digital forensic investigations, including the recovery, preservation, and production of digital evidence for litigation.
• Adopt advanced technologies such as pattern recognition, visual and text analysis, digital behavior analysis, and forensic imaging tools to strengthen investigative outcomes.
• Establish connections to external databases such as Factiva, World-Check, Credit Bureau, and Interpol to support internal investigations and transaction monitoring.
• Supervise and analyze financial records, accounts, and transactional data to identify irregularities and fraudulent patterns.
• Utilize data analysis and accounting tools to collect, organize, and assess transactional data, uncover inconsistencies, and identify potential suspects.
• Maintain comprehensive records of investigative operations, analysis results, and emerging datasets to enhance fraud prevention and detection capabilities across the organization.

Skills: Fraud Investigation, Interview Management, Asset Tracing, Financial Analysis, Law Enforcement Liaison, Digital Forensics, Data Analytics, Evidence Reporting

• Experience in criminal/military intelligence analysis, insurance fraud, law enforcement, financial crimes, or other related fields specific to eCommerce or cargo theft investigations.
• Experience in project management.
• Excellent presentation and quantitative explanation skills.
• Can engage and influence multiple stakeholders, get their inputs and buy-ins, and lead projects to successful implementation.
• Strong data handling and analytical skills using Excel.
• Working knowledge of the eCommerce industry, theft, and fraud investigations.
• Knowledge of various cargo theft, carrier, driver, and "On the Road" fraud schemes and investigative methods, and applicable statutory laws and regulations.
• Warehousing, manufacturing, or distribution experience.
• Experience in people management.
• Financial Crimes and Loss Prevention certifications, such as LPQ, LPC, CFE, CAMS, and CFCI.
• Interview and Interrogation certification, such as Wicklander-Zulawski.

Qualifications: BA in Criminal Justice with 5 years of Experience

• Previous experience of successfully managing a small/medium-sized Investigations Team, preferably in the FX/Payments space.
• Extensive payments and investigations experience, specifically in emerging market currencies.
• Experience in utilizing/configuring online investigation packages and automating workflows.
• Proven record in minimizing operational losses and streamlining workflows.
• Strong operational knowledge of SWIFT Standards (MT202, 103, 199, 299, 195, 196).
• Strong management skills, including hands-on management.
• Lateral thinker able to solve problems and determine action plans.
• Able to thrive in a fast-paced, challenging environment with competing priorities.
• Excellent computer navigation ability and strong MS Office skills.
• Excellent customer service skills and good organizational and communication skills.
• Ability to work accurately in a pressurized environment within stringent deadlines.
• Ability to direct and develop a team, ensuring priorities are met and tasks are completed within agreed timeframes.
• A keen interest and up-to-date knowledge of payment trends and technologies.

Qualifications: BS in Accounting with 8 years of Experience

• Previous banking experience with a significant emphasis in anti-money laundering compliance, consumer compliance, audit, or bank operations.
• Experience managing others, with strong experience in managing AML investigations or BSA/AML program management.
• CAMS, CFE, or equivalent, or willingness to obtain certification.
• Advanced knowledge of the Bank Secrecy Act, USA PATRIOT Act, and Office of Foreign Assets Control requirements.
• Ability to develop and/or enhance AML operating processes to achieve high levels of effectiveness.
• Ability to manage the design and delivery of staff training programs on financial crime compliance and suspicious activity detection.
• Experience overseeing transaction monitoring systems and fine-tuning rules to improve detection accuracy and reduce false positives.
• Knowledge of Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) standards.
• Strong problem-solving ability and investigative curiosity with exceptional attention to detail.
• Excellent stakeholder engagement and collaboration skills.
• Clear and persuasive written communication for drafting reports and recommendations to senior management.

Qualifications: BA in Finance with 7 years of Experience

• Experience in leadership experience
• Strong technical expertise, working with intermediate queries, pivot tables, etc.
• Fraud certificate from ACFE/IAFCI or similar body.
• Experience in fraud and financial crime detection and/or anti-money laundering.
• Experience with BI platforms and data visualization tools (PowerBI, Tableau, Domo, Qlik, etc.).
• Ability to think creatively, make decisions, and solve problems promptly.
• Highly analytical, have strong attention to detail, and the ability to tackle complex problems.
• Keen attention to detail, and like digging into the weeds to find the source of a problem.
• Have entrepreneurial DNA - excited to build a business from the ground up, are comfortable making decisions in the face of ambiguity, and aren't discouraged by the inevitable challenges that will arise along the way.
• Can take ownership of work and outcomes.
• An effective communicator with strong organizational skills.
• Passionate about building world-class products with a world-class team.

Qualifications: BS in Accounting with 4 years of Experience

• Progressive experience in conducting investigations in an international environment.
• Experience in the NGO sector or grant-supported organizations, regional and international organizations, or the inspector general function within a large government organization.
• Demonstrated fluency with topical matters that may be the subject of investigations, including fraud, corruption, procurement integrity, and trade sanctions.
• Experience with investigation teams in remote locations and high-risk settings.
• Experience in scrutinizing financial, electronic, and forensic evidence.
• Demonstrated proficiency with government grants, public/private donors, and finance management.
• Deep understanding of international compliance frameworks, such as FCPA, UK Bribery Act, and UN procurement rules.
• Familiar with enterprise risk management, governance, and internal control assessment.
• Good leadership and mentoring abilities.
• Excellent relationship management skills and the ability to communicate in all forms (written, verbal, negotiation, presentation skills, etc.).
• Strategic thinking and decision-making under pressure in sensitive or politically complex contexts.
• Strong analytical reasoning with the ability to synthesize complex data into actionable insights.

Qualifications: BS in Cybersecurity with 9 years of Experience

• Experience in a major audit or accounting firm or an international law firm.
• Experience in carrying out or supporting objective corporate investigations, including fact-finding and assessments of allegations and potential risk.
• Sound understanding of general anti-bribery and anti-corruption risks, basic employment law principles, and fraud detection and investigation techniques.
• Knowledge of internal control systems, financial transaction testing, and forensic accounting principles.
• Understanding of risk-based approaches to compliance monitoring and internal reporting mechanisms.
• Experience conducting integrity due diligence (IDD) and background screenings across multiple jurisdictions.
• Able to prepare investigation summaries and briefing reports for senior management and governance committees.
• An aptitude for using a range of systems, tools, and technologies, especially when it comes to working with big data.
• A commitment to handling highly sensitive and confidential material with the utmost discretion.
• Good judgment, excellent communication and teamwork skills, flexibility, and a creative approach to problem-solving.
• Ability to manage multiple priorities and stakeholders, including day-to-day workload.
• Good organizational skills to maintain and manage case-related documentation and to ensure that the case management systems are always up to date.

Qualifications: BA in International Relations with 6 years of Experience

• PCI/CFE/CPP or similar certification.
• Knowledge of loss prevention mitigation techniques applicable to the distribution center and supply chain.
• Previous law enforcement or military background.
• Experience managing investigations.
• Overall Banking/Security/Loss prevention experience.
• Proven ability to conduct serious fraud investigations.
• Reviewing Investigations conducted by field teams and presenting them to senior management.
• Experience in managing and analyzing case management databases.
• Experience in data mining techniques and related analytics to detect patterns.
• Knowledge and experience of the law as it applies to interviews, arrest, and the judicial process.
• Critical thinking and objectivity in evaluating evidence and forming balanced conclusions.
• Ability to communicate complex findings clearly to non-technical stakeholders and senior executives.

Qualifications: BS in Business Administration with 7 years of Experience

• Major Case Management (MCM) experience.
• Knowledge of Practices and Processes within the Criminal Justice System.
• Knowledge of Courtroom Procedure and Laws of Evidence.
• Knowledge of Legislative Authorities, including the Police Act, the Criminal Code of Canada, and the Canadian Evidence Act.
• Knowledge of the Law relating to police power.
• Knowledge of Diversity and Multicultural issues.
• Experience in leading multi-agency task forces and coordinating complex criminal investigations involving organized crime, homicide, or fraud.
• Experience in overseeing evidence analysis teams and ensuring proper chain-of-custody, disclosure, and data integrity throughout investigations.
• Experience in supervising case review boards and implementing investigative best practices to align with MCM standards.
• Able to develop and implement investigative policies, training, and standard operating procedures for investigative units.
• Able to manage high-profile cases under media scrutiny while maintaining investigative integrity and confidentiality.
• Strong leadership and mentorship capabilities.
• Analytical judgment to assess complex evidence and develop strategic case theories.
• Effective communication and negotiation skills.

Qualifications: BA in Law Enforcement Administration with 11 years of Experience

• Experience in a corporate environment, private company, trade association, law firm, or law enforcement agency in online investigations, intelligence analysis, and/or technology operations.
• Experience in online investigations and latest open source intelligence techniques.
• Familiarity with entertainment content production and distribution.
• Passionate about film, TV, and/or sports.
• Solid understanding of the online piracy site landscape.
• Experience with databases and complex queries, including SQL query language.
• Strong PC and Internet skills, such as Internet architecture, websites, web browsers, digital video, and the Microsoft Office suite.
• Knowledge of data analysis tools, such as Microsoft Excel and Tableau.
• Excellent analytical and problem-solving skills.
• Excellent time and deadline management skills with communication skills.
• Highly organized and proactive with the ability to work well in a team environment.
• Able to prioritize duties and work independently.
• Quick learner who is interested in continued education and training.

Qualifications: BA in Legal Studies with 4 years of Experience

• Demonstrable track record of strong leadership capability.
• Strong stakeholder skills (for influencing internally, across the Group, across the UK industry).
• Experience in managing external partners and stakeholders (Police, Government, Operators).
• Calm in a crisis.
• Ability to achieve DV vetting status.
• Courage to "stand up and be counted" even when the view is unpopular at a more senior level.
• Knowledge of criminal law, the Regulation of Investigatory Powers Act, the Data Protection Act, and the Money Laundering legislation.
• Knowledge of Telecommunications Fraud.
• Experienced negotiator who can display innovative ideas and apply fresh ideas to solve issues.
• Demonstrable track record of a commercial approach to security and investigations.
• A decisive person, able to guide and exercise control within a diverse population and within a rapidly and fast moving company.
• Experience working in investigations.
• Ability to raise issues and challenge those more senior.

Qualifications: BA in Political Science with 9 years of Experience

• Thorough understanding of state government operations and relevant laws and regulations, including M.G.L. c. 19C.
• Experience in abuse investigations and development of protective service plans for vulnerable individuals, preferably with at least four years in the field.
• Professional or managerial experience and prior collaboration with law enforcement.
• Extensive experience supervising investigators, including conducting performance evaluations, identifying training needs, delivering or coordinating training, motivating staff, and determining disciplinary actions.
• Strong ability to plan and assign investigative work based on case complexity, staff skills, and available resources.
• Proven experience managing a team of investigators to ensure alignment with the company’s mission and operational goals.
• Ability to conduct sensitive interviews with alleged victims to assess their needs and recommend appropriate protective services.
• Expertise in developing, reviewing, updating, and implementing organizational policies and procedures.
• Demonstrated capacity to make rapid, informed decisions in high-pressure, crisis-oriented environments involving life-safety risks.
• Proficiency in collecting, analyzing, and applying investigative information effectively under evolving circumstances.
• Strong background in investigative practices, including report writing and adherence to professional standards.
• Functional computer proficiency for documentation, communication, and case management.

Qualifications: BS in Digital Forensics with 7 years of Experience

• Proven experience in investigations with good critical thinking and problem-solving skills.
• Understanding of investigative lifecycle management, including planning, evidence handling, and report finalization.
• Familiarity with data-driven investigation techniques such as transaction analysis, metadata review, and link analysis.
• Knowledge of whistleblower frameworks, grievance mechanisms, and ethical reporting protocols.
• Experience managing end-to-end investigations involving ethics breaches, financial irregularities, or misconduct across diverse business functions.
• Experience in conducting root cause analyses and recommending corrective measures to strengthen internal controls and prevent recurrence.
• Experience preparing executive-level briefings and presenting investigation outcomes with evidence-based recommendations.
• Strong data analytics knowledge.
• Excellent interpersonal skills and attention to detail.
• Ability to write high-quality factual reports and work flexibly within a defined methodology.
• Strong stakeholder management, negotiation, and influencing skills.
• Can listen and reason, and take a balanced view.
• Ability to work under pressure and manage competing priorities.

Qualifications: BA in Emergency Management with 6 years of Experience

• Experience in Quality Assurance, specifically as the primary approver of Deviations, Non-conformances, Out-of-Specification (OOS), non-Lab Out-of-Specifications, Corrective and Preventive Actions (CAPA), and Product Complaints.
• Prior management experience.
• Prior experience working in an Aseptic Manufacturing environment.
• Experience leading internal and external GMP audits, including FDA and EMA inspections, with successful compliance outcomes.
• Experience in developing and maintaining quality management systems (QMS) to ensure alignment with ISO, ICH, and regulatory standards.
• Ability to manage batch release processes and ensure timely disposition of finished products and raw materials.
• Familiar with regulatory submission requirements and change control management.
• Awareness of data integrity standards and electronic record management systems (e.g., TrackWise, Veeva, SAP QM).
• Strong grasp of environmental monitoring, contamination control, and sterility assurance in aseptic processes.
• Solid analytical and research skills.
• Highly organized, with great interpersonal communication skills and strong attention to detail.
• Adaptability and resilience when managing multiple priorities in a fast-paced, highly regulated environment.

Qualifications: BS in Forensic Science with 10 years of Experience

• Experience working in a fraud, compliance, or risk environment of the financial services industry or financial investigations experience.
• Experience in the areas of ACH and check fraud investigations.
• Solid understanding of Regulation E, NACHA (National Automated Clearing House Association), and Uniform Commercial Code (UCC).
• Expertise with financial investigations, demonstrating risk-based judgment, problem-solving skills, and strong analytical ability.
• Ability to analyze issues and develop problem-solving methodology with minimal guidance.
• Demonstrated skills related to individual case/workload management and the ability to multitask and work in a large volume, high-pressure environment.
• Strong time management skills using a risk-based approach to prioritizing and completing daily tasks.
• Strong interpersonal, influencing, and facilitation skills, with strong oral and written communication ability.
• Ability to make a strong individual contribution to the development of a high-functioning team.
• Demonstrate leadership that inspires colleagues and promotes team adaptability.
• Demonstrated ability to effectively work independently while also collaborating with team members, as well as internal business units and industry peers.
• Outstanding client focus, ability to effectively and quickly form relationships and establish trust, respect, competence, and confidence.
• Demonstrated ability to maintain strict adherence to regulatory guidance regarding Suspicious Activity Report (SAR) filings as they relate to fraud, as well as internal compliance standards and guidelines
• Experience crafting or preparing Suspicious Activity Reports (SAR).
• Law enforcement experience, with securities license(s), Certified Fraud Examiner (CFE), Certified Anti Money Laundering Specialist (CAMS), and/or related designations.

Qualifications: BA in Criminal Justice with 8 years of Experience

• Experience in Risk, Compliance, or Trust and Safety Operations, including in e-commerce fraud schemes and mitigating strategies.
• Experience in people management, including on-site, remote, and vendor/extended workforce resources.
• Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Financial Crime Specialists (ACFCS), or Certified Fraud Examiner (CFE) certification.
• Lean Six Sigma Green Belt or similar certification.
• Experience leading complex process improvement projects.
• Experience in designing and implementing global fraud prevention frameworks to safeguard online platforms from evolving threat vectors.
• Ability to manage regulatory response programs and risk assessments across digital payments, identity verification, and account security.
• Ability to lead cross-functional incident response investigations involving cybersecurity breaches or policy violations.
• Deep understanding of online fraud typologies, digital identity risks, and payment ecosystem vulnerabilities.
• Strategic leadership and change management abilities.
• Ability to be a proactive team player, thrive in ambiguity, and navigate complexity to develop solutions.
• Excellent project management skills and ability to manage multiple tasks in a dynamic environment.

Qualifications: BS in Finance with 11 years of Experience

• Experience in identifying and conducting investigative fieldwork, e.g., complainant, witness, and target employee interviews, investigative data analysis, production of investigative documentation, or resolution of loss and fraud incidents.
• Experience with Microsoft Office Professional Suite, including intermediate knowledge of Excel.
• Understanding of workplace ethics policies, employee relations frameworks, and grievance resolution processes.
• Knowledge of interview protocols, documentation standards, and evidence-handling procedures.
• Familiarity with employment legislation, workplace conduct codes, and internal compliance frameworks.
• Experience developing investigation plans, timelines, and interview strategies for complex or cross-functional cases.
• Experience in analyzing investigation trends and preparing summary reports to identify systemic issues or process gaps.
• Awareness of organizational risk management principles and how investigations mitigate reputational exposure.
• Ability to influence and collaborate with internal and external partners to achieve results.
• Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative
• Excellent interpersonal communication skills, with high-quality document and report preparation.

Qualifications: BS in Accounting with 5 years of Experience

• Relevant professional certifications such as CPA, CFE, LLB, or similar.
• Experience conducting investigations in an organization providing audit, finance, legal, HR, or law enforcement services.
• Experience working with data analysis and e-discovery tools and applications.
• Familiarity with channel distribution concepts.
• Knowledge of sanctions screening, trade compliance, and third-party risk management principles.
• Insight into business continuity and crisis management processes in multinational environments.
• Ability to design investigation protocols and governance frameworks aligned with corporate ethics and compliance standards.
• Experience in preparing investigation reports and presenting findings to senior leadership, internal audit committees, or regulators.
• Strong organizational, analytical, presentation, communication, writing, and interpersonal skills.
• Ability to work independently and complete cases/projects promptly in a fast-paced, high-pressure environment with changing priorities.
• Must be able to maintain confidentiality and pay close attention to detail.
• Proficiency in the Microsoft family of products (Outlook, Word, PowerPoint, Excel, OneNote).

Qualifications: BA in Law Enforcement Administration with 6 years of Experience

• Wicklander-Zulawski Certified.
• Loss Prevention Certified (LPC), Certified Fraud Investigator (CFI), or other industry certifications.
• Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
• Experience conducting open source investigations to identify theft and fraud.
• Detailed knowledge of theft and statutory laws/regulations.
• Experience with retail loss prevention and investigations.
• Excellent interpersonal, verbal, and written communication skills, especially solid writing skills.
• Excellent organizational skills, including prioritizing, scheduling, time management, and meeting deadlines, with the ability to multitask.
• Self-disciplined, diligent, proactive, and detail-oriented.
• Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.
• Experience working independently in an ambiguous environment with minimal supervision.
• Team player capable of learning and sharing knowledge in a global team environment.
• Knowledge of Amazon systems and retail store processes.

Qualifications: BS in Data Analytics with 7 years of Experience

• Any certifications on Compliance/AML/Fraud-related.
• Experience in corporate lending/relationship management, wholesale credit risk, forensic accounting, trade finance, fraud/trade-based money laundering investigations.
• Aptitude to work on financial crime cases using intelligence and analytical tools.
• In-depth understanding of global financial crime compliance frameworks such as FATF Recommendations, Wolfsberg Principles, and Basel AML standards.
• Familiarity with correspondent banking, trade finance instruments, and international payment systems (SWIFT, CHIPS, Fedwire).
• Knowledge of forensic accounting methods for tracing funds, identifying red flags, and quantifying financial exposure.
• Experience in designing and implementing enhanced due diligence (EDD) procedures for high-risk clients, sectors, and geographies.
• Ability to maintain control, direction, and motivation in an ever-changing environment.
• Ability to analyze large amounts of data efficiently, draw conclusions on what the data means, and take action.
• Highly effective in working with all levels of management and staff.
• Strong relationship management skills with the ability to manage and engage multiple stakeholders, meet their expectations, negotiate in situations of conflicting interests, and positively influence key decision makers.
• Strong communication, presentation, and influencing skills, both verbal and written.

Qualifications: BS in Risk Management with 10 years of Experience

• Relevant work OSINT/intelligence experience (e.g., OSINT work, intelligence community, private investigations, investigative journalism, law enforcement, crisis communications, public relations, or social/digital media).
• Knowledge of OSINT sources and methods (i.e., social media, deep/dark web search engines, government databases, etc.).
• Must have sales experience (internal or external).
• Experience in leading business initiatives and preparing Go-to-Market materials that align with the business’s strategy and vision.
• Project management experience, including budgeting, activity tracking, and stakeholder communication.
• Thorough understanding of the intelligence cycle and architecture, including planning, collection, research, analysis, and production.
• Knowledge of link analysis and data visualization.
• General understanding of major geopolitical trends, security/risk incidents, and business/market disruptions that may impact clients.
• Experience in geopolitical/security analysis and financial crime risk management.
• Strong commitment to professional client service excellence, with excellent communication skills and attention to detail.
• Excellent interpersonal relations and demonstrated ability to work effectively in teams.
• Experience developing client-ready reports and presentations using a range of industry-standard software (e.g., Microsoft Office Suite, Adobe, etc.).
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Ability to adapt to changing priorities, shifting deadlines, and deliver excellent work under tight timelines.

Qualifications: BA in International Relations with 9 years of Experience