Job Summary: 

• Continuously assess operational risks within the sub-function, considering evolving financial crime threats and external influences.
• Evaluate how geopolitical, economic, and market conditions affect operational vulnerabilities.
• Account for legal, regulatory, and procedural changes to maintain a strong risk management posture.
• Ensure risk assessments align with the organization’s operational risk framework.
• Promote fair treatment of customers as a fundamental principle in all business activities.
• Demonstrate adherence to internal controls, policies, and regulatory procedures at all times.
• Maintain accurate records to support transparency, accountability, and compliance validation.
• Address internal and external audit findings promptly to strengthen control effectiveness.
• Collaborate with regulators to resolve issues and maintain compliance with industry standards.
• Implement the Group compliance policy in coordination with Group and Regional Compliance functions.
• Ensure compliance encompasses all relevant financial services laws, regulations, and ethical codes.
• Uphold strict confidentiality and control standards in all operational and dealing activities.
• Engage with Risk and Compliance teams to understand their challenges and align mitigation strategies effectively.

Skills on Resume: 

• Risk Analysis (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Operational Assessment (Hard Skills)
• Audit Management (Hard Skills)
• Confidentiality Management (Soft Skills)
• Ethical Judgment (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Customer Fairness (Soft Skills)

Job Summary: 

• Lead a global team of investigators focused on detecting and disrupting adversarial threats.
• Oversee high-impact investigations to safeguard the platform’s integrity and user trust.
• Provide expert guidance on complex and high-visibility cases requiring cross-functional coordination.
• Empower team members to manage investigations independently and make informed decisions.
• Foster professional growth through mentorship, skill development, and knowledge sharing.
• Establish investigation as a core discipline within the organization through structured development programs.
• Collaborate with senior leadership to align investigative priorities with broader security objectives.
• Develop innovative strategies to address emerging and cross-disciplinary threat patterns.
• Partner with engineering and product teams to design and implement effective detection technologies.
• Promote proactive measures that enhance resilience against evolving adversarial behaviors.

Skills on Resume: 

• Threat Detection (Hard Skills)
• Investigation Management (Hard Skills)
• Cross-Functional Coordination (Soft Skills)
• Decision Making (Soft Skills)
• Mentorship (Soft Skills)
• Strategic Alignment (Soft Skills)
• Innovation Development (Hard Skills)
• Security Collaboration (Soft Skills)

Job Summary: 

• Conduct and coordinate proactive, intelligence-led investigations and exposure assessments aligned with organizational priorities.
• Lead and coordinate reactive investigations into a wide range of financial crime-related activities referred internally or by external entities.
• Advise relevant teams on risks identified or emerging from investigations and support the development of risk mitigation strategies.
• Identify gaps or weaknesses in systems and controls and propose enhancements to strengthen the overall financial crime framework.
• Oversee the preparation and submission of suspicious activity reports, ensuring consistent assessment and compliance with reporting obligations.
• Facilitate the sharing of information and intelligence across internal stakeholders and external partners, fostering collaboration and efficiency.
• Work closely with senior team members and regional compliance officers to build a high-performing investigation function and maintain strong stakeholder relationships.
• Provide oversight and governance for the first line of defense complex investigations unit, guiding and training staff to uphold high investigative standards.

Skills on Resume: 

• Financial Investigation (Hard Skills)
• Risk Mitigation (Hard Skills)
• System Enhancement (Hard Skills)
• Regulatory Reporting (Hard Skills)
• Intelligence Sharing (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Team Leadership (Soft Skills)
• Investigative Governance (Hard Skills)

Job Summary: 

• Lead and manage a team of fraud specialists overseeing investigation, adjudication, and termination processes.
• Ensure investigations are handled with accuracy, timeliness, and adherence to company standards.
• Provide mentorship and career development opportunities to strengthen individual and team performance.
• Guide staff in enhancing analytical and investigative skills through structured coaching and feedback.
• Contribute to the creation and refinement of anti-fraud procedures to improve efficiency and detection.
• Develop processes that reduce investigation times and enhance fraud prevention capabilities.
• Analyze industry trends to identify emerging fraud threats and evolving criminal tactics.
• Research and evaluate new fraud detection tools, technologies, and methodologies.
• Provide informed recommendations on implementing new products or services to strengthen defenses.
• Communicate complex anti-fraud concepts clearly to both technical and non-technical audiences.
• Present case outcomes and performance metrics to leadership, highlighting key insights and results.

Skills on Resume: 

• Fraud Investigation (Hard Skills)
• Team Management (Soft Skills)
• Mentorship (Soft Skills)
• Analytical Skills (Hard Skills)
• Process Improvement (Hard Skills)
• Trend Analysis (Hard Skills)
• Technology Evaluation (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Conduct underwriting reviews for both new and existing merchants to ensure thorough risk assessment.
• Verify that each merchant maintains a complete and compliant KYC file.
• Evaluate business models, operational practices, and liability periods to identify potential risks.
• Ensure full compliance with Worldline’s internal policies and the requirements of its acquiring partners.
• Collaborate closely with Compliance, Credit, and Sales teams when reviewing merchants or handling special cases.
• Provide expert insights to support informed decision-making on merchant approvals and reviews.
• Maintain accurate and up-to-date merchant data within relevant databases for effective monitoring.
• Monitor ongoing merchant activities to detect irregularities and mitigate potential issues early.
• Act as the team’s subject matter expert by resolving complex cases before escalating to leadership.
• Proactively suggest process enhancements to improve efficiency and risk control.

Skills on Resume: 

• Underwriting Analysis (Hard Skills)
• KYC Compliance (Hard Skills)
• Risk Assessment (Hard Skills)
• Policy Adherence (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Data Management (Hard Skills)
• Activity Monitoring (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Oversee the strategy, planning, and execution of Forensic Technology and Discovery Services projects.
• Ensure projects are delivered efficiently, meeting client objectives and quality standards.
• Manage key portfolio components to align resources, timelines, and deliverables effectively.
• Build and maintain long-term relationships with existing and prospective clients.
• Develop a deep understanding of client operations to deliver customized forensic and discovery solutions.
• Identify emerging industry trends, risks, and opportunities that could impact client outcomes.
• Provide strategic insights to help clients strengthen compliance, security, and investigative capabilities.
• Continuously expand professional knowledge to stay ahead of evolving technologies and methodologies.
• Lead, mentor, and motivate team members through consistent coaching and constructive feedback.
• Set ambitious goals that encourage growth and innovation within the team.

Skills on Resume: 

• Project Management (Hard Skills)
• Client Relationship (Soft Skills)
• Forensic Analysis (Hard Skills)
• Strategic Planning (Hard Skills)
• Industry Insight (Hard Skills)
• Compliance Advisory (Hard Skills)
• Team Leadership (Soft Skills)
• Innovation Development (Soft Skills)

Job Summary: 

• Lead and oversee all front-line fraud investigation operations, ensuring the effective supervision of team leads, subject matter experts, and analysts.
• Manage and refine fraud procedures, quality standards, and case production to maintain operational excellence and compliance.
• Drive capacity planning, strategic initiatives, and workforce management to meet organizational goals efficiently.
• Oversee recruitment, hiring, and onboarding to build a high-performing fraud investigations team.
• Provide leadership and direction for developing robust reporting, training, and professional development programs.
• Establish performance metrics and ensure consistent delivery of quality investigations aligned with company policies and regulatory expectations.
• Collaborate cross-functionally with compliance, legal, and risk teams to strengthen fraud prevention and investigative frameworks.
• Promote a culture of continuous improvement, accountability, and professional growth across the investigations organization.

Skills on Resume: 

• Fraud Operations (Hard Skills)
• Team Leadership (Soft Skills)
• Process Management (Hard Skills)
• Workforce Planning (Hard Skills)
• Talent Development (Soft Skills)
• Performance Management (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Continuous Improvement (Soft Skills)

Job Summary: 

• Collaborate with subject matter experts to complete the Risk and Control Self-Assessment (RCSA) for LIS operations.
• Identify and assess gaps between current and desired risk postures across operational functions.
• Develop and implement remediation plans to address identified control weaknesses.
• Ensure remediation activities are tracked through to full completion and compliance validation.
• Work cross-functionally to establish scalable frameworks that support efficient risk management.
• Create templates and tools to streamline operational and legal processes across the team.
• Partner with Google’s central Compliance organization to conduct periodic risk assessments.
• Participate in exercises such as Luminary, Controls Testing, and Issues and Events reviews.
• Evaluate existing compliance programs and propose enhancements to reduce risk exposure.
• Collaborate with key stakeholders to align process improvements with organizational goals.
• Develop robust reporting mechanisms that enhance visibility into operational and compliance metrics.
• Present clear, data-driven reports and analyses to executive management.
• Mentor team members to strengthen their understanding of risk management and compliance practices.

Skills on Resume: 

• Risk Assessment (Hard Skills)
• Control Remediation (Hard Skills)
• Compliance Management (Hard Skills)
• Process Optimization (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Data Reporting (Hard Skills)
• Stakeholder Alignment (Soft Skills)
• Team Mentorship (Soft Skills)

Job Summary: 

• Support the development and implementation of a company-wide loss prevention investigative program focused on seller risk.
• Identify and create internal reporting and data analysis mechanisms to assess seller risk.
• Develop and execute investigative strategies with detailed plans to ensure effective and timely case resolution.
• Design and implement models and strategies to mitigate third-party seller fraud while minimizing customer and operational impact.
• Establish and maintain strong working relationships with law enforcement at local and provincial levels.
• Build and foster productive partnerships with internal and external business stakeholders.
• Serve as the subject matter expert for seller investigations, providing guidance and oversight on investigative approaches and findings.
• Manage multiple investigations simultaneously, prioritizing resources and ensuring efficient workflow management.
• Develop and refine reporting methods and mechanisms to enhance efficiency and standardize best practices across the organization.
• Lead and mentor team members to strengthen investigative capabilities and professional development.

Skills on Resume: 

• Loss Prevention (Hard Skills)
• Data Analysis (Hard Skills)
• Investigative Strategy (Hard Skills)
• Fraud Mitigation (Hard Skills)
• Law Enforcement Liaison (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Workflow Management (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Analyze data to extract meaningful insights for clients and translate those insights into actionable outcomes.
• Take ownership of client pitches and proposals, including drafting and framing compelling narratives that demonstrate how proposed solutions address client challenges.
• Apply domain knowledge, investigative intuition, and creative thinking to develop improved fraud risk indicators.
• Engage empathetically with clients on a day-to-day basis, maintaining strong professional relationships.
• Collaborate with data science and data engineering teams in a product management capacity by gathering user requirements and translating them into actionable deliverables.
• Manage projects from inception to completion, including team resourcing, budgeting, contracting, execution, and closure.
• Serve as a role model for junior team members by fostering intellectual curiosity, encouraging innovation, and creating an engaging and supportive work environment.
• Develop and propose creative, forward-thinking solutions that enhance and expand the capabilities of fraud detection tools.

Skills on Resume: 

• Data Analysis (Hard Skills)
• Client Engagement (Soft Skills)
• Fraud Indicators (Hard Skills)
• Proposal Development (Hard Skills)
• Product Management (Hard Skills)
• Project Management (Hard Skills)
• Team Mentorship (Soft Skills)
• Innovative Thinking (Soft Skills)

Job Summary: 

• Assign, monitor, supervise, and coordinate the activities of investigators responsible for conducting investigations into allegations of abuse involving adults with disabilities.
• Provide supervisory coverage in the absence of other investigation managers.
• Assist in developing and implementing policies and procedures that guide investigators’ activities in alignment with agency goals and applicable laws and regulations.
• Contribute to the design and delivery of investigator training programs.
• Ensure investigations are conducted promptly, thoroughly, and with a focus on victim safety.
• Verify that investigators adhere to established policies, procedures, and professional standards.
• Evaluate investigator performance, recognizing strengths and addressing areas for improvement.
• Participate in creating and implementing procedures that guide staff activities, support agency objectives, and meet legal and regulatory requirements.
• Collaborate with intake and oversight teams to coordinate the assignment of cases to investigators.
• Provide 24-hour emergency coverage for the abuse reporting hotline on a rotating basis with other staff members.

Skills on Resume: 

• Investigation Management (Hard Skills)
• Policy Development (Hard Skills)
• Training Delivery (Soft Skills)
• Victim Advocacy (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Performance Evaluation (Soft Skills)
• Case Coordination (Hard Skills)
• Crisis Response (Soft Skills)

Job Summary: 

• Manage Scientists and/or Engineers within the Technical Operations Team.
• Support various R&D activities related to failure analysis, ADF, and robustness reviews.
• Monitor SPT data and lead investigations and root cause analysis for out-of-control events.
• Support manufacturing activities by conducting first-line investigations of product or process failures.
• Recommend and escalate immediate and long-term corrective actions with cross-functional teams.
• Perform complex data analysis to identify trends and areas requiring investigation.
• Design and execute experiments as part of investigative processes.
• Continuously document progress during investigations and prepare comprehensive final reports.
• Support and guide failure investigations across other sites.
• Perform failure trending and analysis on key performance metrics and manage data for team review.

Skills on Resume: 

• Technical Leadership (Soft Skills)
• Failure Analysis (Hard Skills)
• Root Cause Investigation (Hard Skills)
• Process Improvement (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Data Analysis (Hard Skills)
• Experimental Design (Hard Skills)
• Reporting Documentation (Hard Skills)

Job Summary: 

• Triage incoming investigative requests, providing timely and relevant analysis while coordinating response efforts across multiple departments.
• Manage and enhance the investigations program by tracking key metrics, identifying new stakeholders, and expanding program capabilities.
• Develop and deliver tailored training sessions for individuals and large groups, continuously refining best practices and program recommendations.
• Research and analyze large datasets to identify root causes and generate actionable insights.
• Produce high-quality investigation reports, threat assessments, and in-depth analyses presented in clear, concise, and visually compelling formats.
• Build and maintain strong business relationships with internal teams and external partners to ensure effective collaboration.
• Provide investigative briefings to senior management and assist in overall case management and strategic decision-making.
• Foster trust with internal stakeholders by delivering best-in-class security services focused on improving safety, transparency, and organizational resilience.

Skills on Resume: 

• Investigative Analysis (Hard Skills)
• Program Management (Hard Skills)
• Training Delivery (Soft Skills)
• Data Analytics (Hard Skills)
• Report Writing (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Strategic Communication (Soft Skills)
• Security Management (Hard Skills)

Job Summary: 

• Serve as the lead investigator for incidents occurring on the West Coast, partnering closely with the Director of Investigations.
• Take full ownership of all stages of an investigation, addressing a variety of incidents such as employee misconduct, trespassing, and fraud.
• Conduct prompt, thorough, and impartial investigations, including background research, interviews, debrief meetings, and the preparation of detailed written reports.
• Act as a liaison with local, state, and federal law enforcement and government agencies to support investigations.
• Oversee site assessments for West Coast properties in collaboration with the Director of Investigations.
• Participate as a key member of the corporate security team, contributing to the development and review of policies and procedures, designing organization-wide security and safety programs, executing training initiatives, and supporting other team members.
• Maintain consistent, accurate, and professional communication with all stakeholders throughout the investigation process.
• Foster strong collaboration with corporate departments, including Facilities, Legal, Human Resources, and Finance, to ensure alignment and effective case resolution.

Skills on Resume: 

• Lead Investigation (Hard Skills)
• Incident Response (Hard Skills)
• Interviewing (Hard Skills)
• Report Writing (Hard Skills)
• Law Enforcement Liaison (Soft Skills)
• Site Assessment (Hard Skills)
• Policy Development (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Review and learn existing investigations team procedures, including transaction monitoring, limit requests, returned item tracking, and other operational processes, to streamline workflows and assist the team with tasks.
• Coordinate, direct, and streamline the activities of the team to ensure people are working on the most important priorities.
• Build capacity planning metrics to evaluate individual performance and forecast hiring needs.
• Partner with leadership to build and maintain KPIs relevant to measuring individual and team success.
• Support and develop individual contributors, solving problems, and acting as an escalation point for important issues.
• Collaborate with Support, Engineering, and other teams to ensure compliance and risk-related concerns and trends remain top of mind.
• Influence product changes that improve the experience of both customers and coworkers.
• Apply strong fraud and AML risk management practices, focusing on achieving targets through accuracy and integrity rather than at the expense of customer experience.

Skills on Resume: 

• Investigative Coordination (Hard Skills)
• Workflow Optimization (Hard Skills)
• Capacity Planning (Hard Skills)
• KPI Development (Hard Skills)
• Team Leadership (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Product Improvement (Soft Skills)
• Risk Management (Hard Skills)

Job Summary: 

• Conduct and complete comprehensive investigation reports detailing factual findings for presentation to legal partners and external law enforcement, incorporating internal data, external evidence, and open-source intelligence.
• Deliver and present finalized investigative files, including written narratives and supporting data, to legal teams and law enforcement agencies.
• Develop and execute investigative strategies to ensure effective and timely case resolution.
• Maintain strong relationships with internal stakeholders and external partners, including law enforcement at local, state, and federal levels.
• Serve as the subject matter expert for seller and vendor fraud investigations, staying current on emerging risks, industry issues, and investigative methodologies.
• Identify potential loss, risk, and opportunity through trend analysis using data analysis tools.
• Collaborate with stakeholders to implement solutions addressing business vulnerabilities related to theft, fraud, and loss.
• Lead and mentor team members to strengthen investigative skills and performance.

Skills on Resume: 

• Investigative Reporting (Hard Skills)
• Case Management (Hard Skills)
• Strategic Investigation (Hard Skills)
• Law Enforcement Liaison (Soft Skills)
• Fraud Analysis (Hard Skills)
• Data Analytics (Hard Skills)
• Risk Mitigation (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Serve as the primary security point of contact and escalation lead for all prototype-related investigations globally.
• Provide strategic direction and support to the intellectual property protection program within the broader prototype security team.
• Lead and assist in investigations involving device losses, unauthorized disclosures, and security breaches.
• Conduct risk and vulnerability assessments to identify root causes and process failures contributing to prototype loss incidents.
• Assist in developing security awareness and education materials, including online training modules, in-person or virtual sessions, employee outreach initiatives, and educational collateral such as posters and handouts.
• Analyze and evaluate metrics gathered from investigations to inform program improvements, policy updates, and risk mitigation strategies.
• Contribute to the creation, drafting, and publication of policies, procedures, and standards supporting the global prototype security program.
• Support the continued enhancement and expansion of the prototype security program to strengthen global protection measures and reduce exposure to intellectual property risks.

Skills on Resume: 

• Security Leadership (Soft Skills)
• Intellectual Property Protection (Hard Skills)
• Incident Investigation (Hard Skills)
• Risk Assessment (Hard Skills)
• Security Training (Soft Skills)
• Data Analysis (Hard Skills)
• Policy Development (Hard Skills)
• Program Improvement (Soft Skills)

Job Summary: 

• Plan, direct, and organize the daily operations of a global fraud detection team across multiple marketplaces.
• Ensure all productivity, quality standards, and service level agreements are consistently met through effective monitoring, coaching, mentoring, and training.
• Develop and recommend practices to improve the efficiency and effectiveness of departmental operations.
• Build a strong understanding of internal systems, policies, procedures, and products to ensure full compliance with organizational and regulatory requirements.
• Design and implement strategies that foster a culture of continuous improvement and enhance the delivery of products and services to meet customer and business objectives.
• Ensure that each team member has a structured development plan balancing individual growth with organizational goals and priorities.
• Develop and expand employees’ skill sets to strengthen team capabilities and create growth opportunities for future leaders.
• Establish and maintain strong relationships with key stakeholders across the business, contributing to the advancement of global improvement initiatives.
• Promote an open-door leadership approach by maintaining regular communication through team meetings, one-on-one sessions, and collaborative discussions to support a culture of excellence and continuous improvement.

Skills on Resume: 

• Fraud Detection (Hard Skills)
• Operational Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Continuous Improvement (Soft Skills)
• Team Development (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Leadership Communication (Soft Skills)

Job Summary: 

• Oversee investigations of trading activities on the exchanges to detect possible violations of exchange rules, bylaws, policies, and relevant regulatory requirements, as well as other improper trading activities.
• Contribute to the development of new investigative processes, operational methodologies, and techniques to enhance the effectiveness and efficiency of investigations.
• Lead, manage, and develop a team of investigators, ensuring that all investigations meet departmental standards and align with divisional objectives.
• Collaborate with investigators to evaluate and analyze situations, evidence, and relevant case law or precedents to determine whether disciplinary action is warranted.
• Review investigative case reports to ensure findings are presented clearly, cohesively, and supported by factual evidence and sound analysis.
• Ensure all reports comply with departmental guidelines for format, style, and completeness, requiring minimal revisions.
• Present case information and findings to management and enforcement personnel.
• Guide and support investigators in conducting on-the-record testimonies as part of the investigative process.
• Assist enforcement teams with formal disciplinary proceedings.
• Collaborate and communicate effectively with cross-functional teams, including surveillance and enforcement units, to improve coordination, develop solutions, and enhance overall team efficiency and effectiveness.

Skills on Resume: 

• Trading Investigation (Hard Skills)
• Process Development (Hard Skills)
• Team Leadership (Soft Skills)
• Evidence Analysis (Hard Skills)
• Report Review (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Disciplinary Support (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Build and manage the daily operations of the debit card and ACH dispute team, including hiring, training, coaching, and conducting performance evaluations.
• Establish and maintain strong working relationships with compliance, operations, and financial technology teams to ensure regulatory requirements are met, compliance oversight is maintained, and fraud risks are mitigated.
• Implement and manage card fraud prevention strategies, including transaction monitoring and blocking rules.
• Conduct internal departmental audits and provide detailed reports to management outlining results and recommendations.
• Process VISA EFT investigation claims efficiently in a fast-paced environment, ensuring accuracy and timeliness.
• Serve as the primary contact for all dispute-related inquiries and research from banking and fintech partners.
• Assess operational efficiency and recommend process improvements.
• Perform monetary accounting tasks, including card settlement entries and posting provisional transactions.
• Deliver exceptional customer service to banking and fintech partners, ensuring clear communication and timely resolution of issues.
• Create, maintain, and update team policies and procedures to ensure consistent operations and adherence to best practices.

Skills on Resume: 

• Dispute Management (Hard Skills)
• Team Leadership (Soft Skills)
• Fraud Prevention (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Audit Reporting (Hard Skills)
• Process Improvement (Soft Skills)
• Customer Service (Soft Skills)
• Policy Development (Hard Skills)

Job Summary: 

• Perform detailed analysis of customer relationships and review escalated events or scenarios to identify anomalies or risk indicators related to money laundering and fraud.
• Prepare high-quality interim investigation reports, ensuring that all observations and recommendations are supported by clear rationale and evidence.
• Promptly escalate critical anomalies or high-risk indicators in significant cases to senior investigation managers at an early stage.
• Work independently to complete assigned tasks within established service level agreements, maintaining high standards of productivity and accuracy.
• Ensure all required data, including regular management information and ad hoc updates, is accurately recorded and updated on time.
• Investigate and resolve issues effectively, escalating cases with recommendations to senior investigation managers.
• Analyze large volumes of information to reach logical and evidence-based findings, and discuss these outcomes with business and risk stakeholders to support mitigation efforts.
• Prepare and deliver clear, factual, unbiased, and timely interim investigation reports.
• Serve as a subject matter expert in corporate lending fraud, trade-based fraud, and money laundering, providing insights and expertise to the wider team.
• Identify and document trade and lending fraud typologies based on completed investigations, contributing to the enhancement of detection scenarios and early warning mechanisms.
• Collaborate with internal stakeholders, including business lines, trade finance, risk, and financial crime compliance teams, to ensure cohesive investigative outcomes.
• Ensure all cases are actioned and completed within defined timelines and service level agreements.

Skills on Resume: 

• Fraud Analysis (Hard Skills)
• Money Laundering Detection (Hard Skills)
• Report Preparation (Hard Skills)
• Risk Escalation (Hard Skills)
• Data Accuracy (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Subject Matter Expertise (Hard Skills)
• Typology Development (Hard Skills)

Job Summary: 

• Identify unusual activity by analyzing data from reports, loss prevention incidents, trends, open-source intelligence, investigation requests, and internal tips.
• Create, manipulate, and maintain SQL datasets to support investigative and analytical efforts.
• Utilize advanced Excel functions such as pivot tables, v-lookup, data sorting, filtering, and formatting to organize and analyze information effectively.
• Transform raw data into actionable intelligence to support investigations and risk mitigation strategies.
• Develop, enhance, and monitor key performance indicator reports to drive performance improvements and ensure timely achievement of objectives.
• Recommend and implement solutions to address business gaps that contribute to theft, fraud, and loss.
• Establish and maintain strong field-based relationships with internal and external stakeholders to support investigative collaboration.
• Identify potential risks and loss trends through detailed data analysis and pattern recognition using advanced analytical tools.
• Apply analytical models and strategies to reduce loss while maintaining operational efficiency and customer satisfaction.
• Support and initiate investigations involving theft, fraud, and misuse of proprietary information.
• Prepare comprehensive investigation reports summarizing factual findings, supported by internal data, external evidence, and open-source intelligence.
• Use internal investigative tools to identify fraudulent activity, develop new detection methods, and refine metrics for fraud mitigation.
• Design and implement effective reporting mechanisms to improve operational efficiency and standardize best practices across the organization.

Skills on Resume: 

• Data Analysis (Hard Skills)
• SQL Management (Hard Skills)
• Excel Proficiency (Hard Skills)
• Intelligence Development (Hard Skills)
• KPI Reporting (Hard Skills)
• Fraud Detection (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Risk Mitigation (Hard Skills)

Job Summary: 

• Conduct complex investigations and serve as an escalation point for various lines of business.
• Complete all processes related to the preparation and filing of suspicious activity reports in accordance with regulatory requirements.
• Collaborate directly with business units to address AML-related issues and provide expert guidance on compliance matters.
• Mentor and guide junior team members and consultants, ensuring adherence to investigative and compliance standards.
• Lead or contribute to special projects and strategic planning initiatives to strengthen the AML function.
• Review daily and monthly transaction alerts, analyze client trading activity, conduct due diligence reviews, and compile performance metrics.
• Actively participate in the annual AML risk assessment by evaluating business unit compliance with established policies and procedures.
• Respond to regulatory requests by gathering and reviewing documentation and preparing comprehensive responses.
• Maintain and ensure accuracy of all tracking logs used for metrics and reporting purposes.
• Prepare and present monthly metrics reports summarizing investigation activity and compliance performance.
• Recommend and implement updates to AML policies and procedures, drafting new documentation in collaboration with management.
• Identify recurring AML issues and trends, working with peers to enhance compliance procedures, training materials, and documentation.
• Provide regular updates and reports to management and the head of AML on investigative findings and program performance.
• Supervise and coach compliance analysts and junior staff, overseeing daily operations to ensure efficiency and accuracy.

Skills on Resume: 

• AML Investigation (Hard Skills)
• Regulatory Reporting (Hard Skills)
• Compliance Advisory (Hard Skills)
• Team Mentorship (Soft Skills)
• Strategic Planning (Soft Skills)
• Transaction Analysis (Hard Skills)
• Policy Development (Hard Skills)
• Performance Reporting (Hard Skills)

Job Summary: 

• Conduct timely and thorough preliminary reviews of all incident reports, gathering additional information to complete each assessment.
• Perform jurisdictional reviews to confirm organizational authority over reported matters.
• Ensure all mandatory reports involving allegations of child abuse are promptly submitted to the appropriate authorities, including law enforcement, social services, or designated oversight organizations.
• Communicate with clients regarding intake matters to help resolve issues efficiently and ensure timely responses.
• Assess risk and recommend practical, effective temporary measures to enhance athlete safety and minimize potential harm.
• Review relevant policies as part of the preliminary evaluation process.
• Prepare and distribute notices and communications to all relevant parties.
• Maintain accurate and timely updates within the case management system.
• Collaborate regularly with the Director of Investigations and the broader investigations team.
• Assist in managing the investigations workflow process.
• Oversee investigative vendor compliance, onboarding, and training.
• Manage special projects and perform additional duties as assigned by the Investigations Director.

Skills on Resume: 

• Incident Assessment (Hard Skills)
• Jurisdiction Review (Hard Skills)
• Regulatory Reporting (Hard Skills)
• Client Communication (Soft Skills)
• Risk Evaluation (Hard Skills)
• Policy Review (Hard Skills)
• Case Management (Hard Skills)
• Vendor Coordination (Soft Skills)

Job Summary: 

• Work as part of a financial crime major investigations team to identify and investigate threats impacting the organization.
• Execute investigations into fraud, money laundering, terrorist financing, sanctions violations, bribery, and corruption.
• Conduct complex, intelligence-driven investigations across multiple regions, coordinating resources from other investigative units when cases span geographies or financial crime types.
• Communicate findings from significant or sensitive investigations to senior financial crime compliance leaders and business line heads, ensuring timely awareness and strategic risk assessment.
• Develop strategies and capabilities to mitigate future financial crime risks based on insights from major investigations.
• Support the overall financial crime compliance framework by ensuring effective execution of investigative procedures and adherence to regional or country-specific requirements.
• Ensure investigation results are clearly documented, communicated to relevant stakeholders, and followed up with appropriate mitigation actions.
• Escalate major financial crime threats and critical management issues to senior leadership for immediate attention and resolution.
• Prepare and deliver management information and performance reports to leadership teams, highlighting key investigation outcomes and risk trends.
• Proactively identify emerging financial crime threats and collaborate with global and regional teams to strengthen detection and prevention capabilities.
• Ensure timely identification, escalation, and recovery of losses related to financial crime incidents.
• Maintain strong working relationships with internal stakeholders across global functions, business lines, and regions to ensure coordinated and effective responses.
• Promote knowledge sharing and feedback mechanisms across teams to continuously enhance financial crime controls and support the first line of defense in maintaining compliance integrity.

Skills on Resume: 

• Financial Crime Investigation (Hard Skills)
• Fraud Detection (Hard Skills)
• Intelligence Analysis (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Risk Mitigation (Hard Skills)
• Compliance Framework (Hard Skills)
• Threat Escalation (Hard Skills)
• Global Collaboration (Soft Skills)

Job Summary: 

• Oversee all investigation cases and serve as the primary escalation point for both ongoing and newly initiated investigations.
• Ensure the team processes and resolves all Nostro breaks promptly and efficiently.
• Review and assess investigations conducted by team members, ensuring accurate resolution and successful delivery of FX payments to global banking partners.
• Lead and manage complex or long-standing cases involving internal and external stakeholders, identifying and reporting any associated operational risks.
• Continuously evaluate workflows and resource allocation to optimize efficiency and performance.
• Ensure all team members receive adequate training to handle both basic and complex investigations effectively.
• Develop and execute structured training and development plans for all team members, providing ongoing guidance and direction.
• Assist the team with daily workloads during periods of high activity or staffing shortages.
• Manage the team’s shared email inbox and case management portal effectively, ensuring timely responses and case progression.
• Ensure high-risk and sensitive cases, including those involving VIP clients or counterparties, are handled promptly and with the utmost care.
• Oversee task management and perform periodic controls to ensure compliance with daily operational checklists.
• Develop and implement analytical capabilities, including monitoring, reporting, and management information metrics.
• Maintain detailed written procedures for the team, ensuring they are regularly reviewed, updated, and acknowledged by all members annually.
• Hold regular meetings with peers across the business to strengthen communication and information sharing within the group.
• Ensure all audit recommendations are addressed and resolved within agreed timelines.
• Comply with all relevant company, regulatory, and internal compliance requirements, including the prevention of financial crime and fraud.

Skills on Resume: 

• Investigation Management (Hard Skills)
• Nostro Reconciliation (Hard Skills)
• Operational Risk Assessment (Hard Skills)
• Workflow Optimization (Hard Skills)
• Team Training (Soft Skills)
• Case Management (Hard Skills)
• Analytical Reporting (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Manage the Litigation Hold process.
• Provide Information Security advisory services to Legal, HR, and Privacy teams.
• Lead Security Investigation activities.
• Identify and analyze logs and evidence.
• Secure and preserve evidence, both physical and logical.
• Cooperate with internal and external stakeholders to lead the global Forensics and Investigation process.
• Propose and implement improvements to the landscape of technical security safeguards, including technologies, systems, and associated processes and procedures.
• Develop and document operational procedures and metrics related to team activities.
• Utilize information security technical safeguards and associated procedures, analyze output, and produce management information reports for improving the security safeguards landscape, including vulnerability assessment and threat intelligence.
• Contribute to the effectiveness of the Information Security Operations team by providing expert analysis and input to incident identification, response, resolution, and post-incident investigations.
• Operate information security system components, including firewalls, endpoint detection and response, intrusion prevention, malware and data leakage prevention, vulnerability management, access control, event monitoring, and others.

Skills on Resume: 

• Litigation Management (Hard Skills)
• Security Advisory (Hard Skills)
• Forensic Investigation (Hard Skills)
• Evidence Preservation (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Security Improvement (Hard Skills)
• Procedure Development (Hard Skills)
• Threat Analysis (Hard Skills)

Job Summary: 

• Provide strong leadership and support to the team, driving continuous improvement in service levels through effective forecasting, capacity management, and target achievement.
• Oversee process improvement initiatives, ensure execution of planned projects, identify new opportunities, and prioritize the professional development of team members.
• Review submitted suspicious activity reports, ensuring thorough analysis and compliance with internal standards and regulatory requirements.
• Assist with compliance-related matters by utilizing monitoring systems and reports to ensure adherence to legal and procedural obligations.
• Identify and investigate unusual transaction patterns that may indicate suspicious or fraudulent activity.
• Take decisive action on high-risk cases, including blocking accounts or halting suspicious activity.
• Develop and monitor reports and metrics to track performance, detect trends, and assess the effectiveness of monitoring systems and new product initiatives.
• Analyze team performance data to identify improvement opportunities and implement necessary changes to enhance productivity and service quality.
• Establish and maintain best-in-class operational processes to exceed performance and quality service level agreements.
• Provide data-driven performance feedback to managers, ensuring clear accountability and continuous improvement.
• Recognize and reward top performers while implementing performance management strategies for underperforming team members.
• Stay informed about emerging fraud trends and industry threats to ensure proactive risk mitigation.
• Ensure the organization remains at the forefront of fraud prevention by identifying and addressing new fraud methodologies.
• Analyze business drivers to identify operational trends and implement actions that enhance quality and efficiency.
• Recruit and develop high-caliber investigators, expanding team capabilities, and creating career growth opportunities for future leaders.

Skills on Resume: 

• Team Leadership (Soft Skills)
• Process Improvement (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Fraud Detection (Hard Skills)
• Risk Mitigation (Hard Skills)
• Performance Analysis (Hard Skills)
• Operational Excellence (Hard Skills)
• Talent Development (Soft Skills)

Job Summary: 

• Lead and develop high-functioning AML investigations and enhanced due diligence (EDD) teams.
• Develop and enhance risk-based procedures and processes related to AML investigations, EDD reviews, and other associated activities.
• Conduct AML alert reviews, case investigations, and EDD reviews of higher-risk customers.
• Establish a seamless and transparent interface between AML investigations and EDD review functions to develop a risk-based, efficient, effective, and proactive staffing and workflow model.
• Develop a quality control program to ensure alerts, cases, suspicious activity reports (SARs), and EDD reviews maintain sufficient quality, are completed on time, and proper feedback and training are provided to staff.
• Ensure the proper and timely filing of suspicious activity reports (SARs).
• Assist in the analysis and implementation of risk-based AML monitoring and EDD reviews that align with regulatory requirements and national AML/Counter-Terrorist Financing priorities.
• Develop key risk and performance indicators to monitor the effectiveness and efficiency of AML investigations and EDD review analysts, proactively identifying key risks.
• Monitor and stay current with BSA/AML and OFAC regulations, industry developments, and best practices.
• Assist or lead projects related to the enhancement of AML and OFAC programs, particularly those focused on suspicious activity monitoring and EDD reviews.
• Provide regular written and verbal reports to senior management, executive management, and the compliance committee clearly and concisely.
• Manage and develop team members’ skills and technical expertise to adapt to emerging risks and business changes.

Skills on Resume: 

• AML Leadership (Soft Skills)
• Risk-Based Procedures (Hard Skills)
• Case Investigation (Hard Skills)
• Workflow Optimization (Hard Skills)
• Quality Control (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Performance Monitoring (Hard Skills)
• Team Development (Soft Skills)

Job Summary: 

• Supervise and conduct financial investigations.
• Examine and analyze corporate structure, history, net profit and loss, income sources, operating budgets, affiliates, subsidiaries, legal litigation, and other related areas to assess an entity’s financial suitability for licensing.
• Analyze current and past financial data and performance.
• Analyze and evaluate debt and equity issuances, bank financings, and mergers and acquisitions.
• Prepare reports, projections, and forecasts based on financial analysis.
• Evaluate current capital expenditures and depreciation.
• Identify and analyze trends in financial performance.
• Provide financial models and forecasting to support decision-making.
• Collaborate with legal counsel and background investigators.
• Prepare and deliver presentations to senior leadership or governing bodies.
• Supervise the Financial Investigation Unit, comprised of full-time and part-time financial investigators.

Skills on Resume: 

• Financial Investigation (Hard Skills)
• Licensing Assessment (Hard Skills)
• Data Analysis (Hard Skills)
• M&A Evaluation (Hard Skills)
• Financial Forecasting (Hard Skills)
• Performance Analysis (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Team Supervision (Soft Skills)

Job Summary: 

• Design and execute OSINT collection and analysis using social media, research engines, government databases, and other sources to support investigations, misinformation and disinformation assessments, due diligence, and crisis management engagements.
• Support investigations with intelligence input.
• Utilize OSINT, Imagery Intelligence (IMINT), and Geospatial Intelligence (GEOINT) tools and techniques.
• Work collaboratively as part of a diverse team of intelligence analysts, computer forensic specialists, advisors, accountants, and investigators.
• Design and execute social media scans and monitoring supported by OSINT research, build monitoring dashboards, and assist in developing risk-sensing models using digital and social communications software tools.
• Contribute to practice growth and development, including client engagements and business initiatives.
• Develop a specialization within the forensic group and act as a business or technical advisor in the relevant area of expertise and industry.
• Develop relationships with clients and support the scoping, design, and development of engagements.
• Coach and mentor team members to help them reach their highest potential.
• Manage the complete lifecycle of intelligence and investigations projects.
• Employ a structured approach to project management to ensure complete client satisfaction and project profitability.
• Ensure risks are monitored and controlled appropriately.

Skills on Resume: 

• OSINT Analysis (Hard Skills)
• Intelligence Support (Hard Skills)
• GEOINT Techniques (Hard Skills)
• Team Collaboration (Soft Skills)
• Social Monitoring (Hard Skills)
• Client Engagement (Soft Skills)
• Project Management (Hard Skills)
• Team Mentorship (Soft Skills)

Job Summary: 

• Manage a group of frontline managers and specialists responsible for investigating buyer transactions across eCommerce platforms, ensuring appropriate actions are taken through sound judgment, established tools, and defined processes.
• Provide leadership, direction, and administrative support to achieve and continuously improve service levels based on forecasts and capacity planning, while minimizing financial losses and achieving operational targets.
• Drive process improvement initiatives, oversee project execution, identify new opportunities, and focus on the development and career growth of team members.
• Participate in strategic planning and project roadmapping to align team objectives with organizational goals.
• Identify performance trends within teams and recommend or implement changes to enhance productivity, efficiency, and quality.
• Engage in cross-functional projects involving multiple teams, addressing complex challenges that extend beyond normal operational responsibilities.
• Demonstrate sound, independent decision-making to guide teams in alignment with organizational vision and long-term strategy.
• Implement and maintain best-in-class operational processes to exceed productivity and quality service level agreements.
• Manage investigator capacity across all days of the week, balancing global investigation supply and demand to ensure timely case resolution.
• Provide data-driven feedback to managers and investigators through clear performance metrics and quality assessments.
• Analyze business levers to identify operational trends, proactively enhance efficiency, and reduce response times to emerging fraud patterns.
• Ensure proactive identification and prevention of new fraud schemes, keeping the organization ahead of evolving threats.
• Collaborate with software and program management teams to define and prioritize enhancements for investigative tools and systems.
• Recruit, train, and retain top-performing frontline managers and specialists.
• Develop employee skill sets to strengthen team capabilities and create growth pathways for future organizational leaders.

Skills on Resume: 

• Fraud Operations (Hard Skills)
• Team Leadership (Soft Skills)
• Process Improvement (Hard Skills)
• Strategic Planning (Soft Skills)
• Performance Optimization (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Data Analysis (Hard Skills)
• Talent Development (Soft Skills)

Job Summary: 

• Report to the Compliance Director and take the lead on all relevant compliance investigations as instructed.
• Work with key stakeholders in HR and Legal to effectively manage and control investigations.
• Maintain business relationships and act as liaison with teams on compliance investigations.
• Complete investigations within expected timeframes and quality standards, and prepare comprehensive reports.
• Create and document procedures for compliance investigations.
• Assist other regions with investigations.
• Support the business and the Compliance Director with policy queries.
• Promote and support the team’s profile within the organization.
• Ensure professional advice is provided thoroughly, accurately, and within set deadlines.
• Assist and support in the dissemination and completion of compliance training, policies, and certifications.
• Collaborate to analyze and resolve new instructions and share expertise within the team.
• Develop an internal network to identify and pursue business opportunities.
• Consult internally to help identify optimum solutions for clients.
• Manage and liaise with internal teams and external professionals to provide comprehensive service to business units.
• Assist the Compliance Director with region-wide reviews of policy implementation, including AML and ABAC.
• Engage with countries post-review to monitor the effectiveness of remediation work and take corrective actions.

Skills on Resume: 

• Compliance Investigation (Hard Skills)
• Stakeholder Management (Soft Skills)
• Report Writing (Hard Skills)
• Procedure Development (Hard Skills)
• Policy Advisory (Hard Skills)
• Training Support (Soft Skills)
• Network Building (Soft Skills)
• Remediation Oversight (Hard Skills)

Job Summary: 

• Work within the digital media antipiracy framework to achieve departmental objectives, understanding the scope and overall impact of assigned work.
• Proactively monitor open-source intelligence and content leak threats related to studio, entertainment, and sports content, as well as associated projects and consumer products.
• Collaborate with internal security teams, including content security, global security investigations, and information security, on relevant cases and initiatives.
• Track and communicate key content release dates to the anti-piracy enforcement team to align enforcement efforts.
• Monitor camcord activity and identify opportunities for targeted theatrical enforcement operations.
• Oversee content leak validation processes to confirm authenticity and assess impact.
• Manage forensic analysis and watermark recovery workflows for source piracy content.
• Communicate verified piracy leaks to the enforcement team and initiate appropriate investigative actions.
• Conduct investigations into confirmed leaks, ensuring evidence is properly captured, documented, and preserved.
• Record and maintain investigative data within the enterprise case management platform.
• Monitor and analyze intelligence related to online piracy groups, forums, and distribution networks.
• Research and develop advanced social media investigative methods to identify and disrupt piracy activity.
• Supervise and manage investigative vendors to ensure high-quality, timely deliverables.
• Investigate high-priority piracy websites, applications, and services to identify sources and methods of infringement.
• Collaborate with vendors, trade associations, and industry partners to exchange intelligence and best practices related to source piracy.
• Work cross-functionally with internal teams to support and drive antipiracy initiatives and strategic projects.
• Coordinate with colleagues to complete ad hoc requests and projects efficiently.
• Review all investigative deliverables and reports to ensure accuracy, completeness, and alignment with quality standards.

Skills on Resume: 

• Antipiracy Investigation (Hard Skills)
• OSINT Monitoring (Hard Skills)
• Content Security (Hard Skills)
• Leak Validation (Hard Skills)
• Forensic Analysis (Hard Skills)
• Vendor Management (Soft Skills)
• Intelligence Research (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Conduct, lead, and oversee objective, impartial, and fact-based internal investigations by following effective investigative procedures.
• Develop a clear investigative plan outlining scope, objectives, and required resources.
• Preserve, collect, and analyze relevant evidence to support investigative findings.
• Conduct professional and ethical investigative interviews with involved parties and witnesses.
• Guide and advise the chairperson of the Investigation Stakeholder Group or equivalent governing body throughout the investigation process.
• Prepare high-quality, fact-based reports containing detailed findings, supporting evidence, and analysis necessary for potential disciplinary or compliance actions.
• Document all investigative results accurately within the case management system.
• Complete all required post-investigation actions, including lessons-learned reviews and recommendations for process improvement.
• Ensure all investigations comply with organizational policies, standard operating procedures, and relevant fraud prevention and response guidelines.
• Maintain strict confidentiality and ensure all cases are conducted thoroughly and resolved on time.
• Effectively prioritize multiple investigations and responsibilities in a fast-paced environment while fostering collaboration with key stakeholders.
• Engage and manage external forensic, accounting, and legal experts to support specific investigations.
• Collaborate closely with internal and external counsel during legally privileged investigations.
• Provide expert advice and guidance on investigative best practices and methodologies.
• Identify trends, emerging risks, and insights related to internal fraud, anti-bribery, anti-corruption, and promotional practices investigations.
• Stay informed on investigative techniques, fraud schemes, data privacy requirements, and relevant industry regulations.
• Build and maintain strong relationships across the organization and within the broader pharmaceutical industry to enhance investigative collaboration and intelligence sharing.

Skills on Resume: 

• Internal Investigation (Hard Skills)
• Evidence Analysis (Hard Skills)
• Interview Techniques (Hard Skills)
• Report Writing (Hard Skills)
• Compliance Oversight (Hard Skills)
• Confidentiality Management (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Fraud Prevention (Hard Skills)

Job Summary: 

• Provide strategic leadership and direction for the fraud investigations team, including planning, risk assessments, resource allocation, employee development, and performance monitoring.
• Lead complex fraud investigations across properties, offering expert guidance and oversight to security investigators.
• Ensure the accuracy and completeness of investigative documentation, organizing source materials to support timely reporting and presentation to business partners and law enforcement.
• Develop, implement, and manage strategies for utilizing electronic systems and analytical tools to enhance investigative processes, data mining, and fraud mitigation reporting.
• Analyze system-generated reports comprehensively, making informed recommendations and decisions based on data insights.
• Propose and execute innovative ideas, projects, and business solutions aimed at achieving continuous process improvement.
• Collaborate with stakeholders to design and implement fraud mitigation solutions within digital systems and applications.
• Provide investigative consulting, fraud prevention, and advisory services, ensuring vulnerabilities identified in investigations are addressed and integrated into organizational policies and procedures.
• Establish clear objectives and communicate them effectively to business partners while maintaining hands-on involvement in detailed execution.
• Supervise and guide the work of security analysts and fraud investigators, ensuring high-quality outputs and successful investigative outcomes.
• Analyze and review investigative reports and system programs, providing direction for functionality improvements and modifications.
• Build and maintain professional relationships with executives at corporate and property levels, and foster partnerships with industry peers and law enforcement agencies.
• Mentor and coach fraud investigators and security staff, providing feedback, training, and career development opportunities to support growth within the organization.
• Develop and oversee a comprehensive fraud risk assessment and training program, anticipating potential challenges and implementing proactive solutions.
• Evaluate and recommend emerging fraud prevention tools and technologies to strengthen investigative capabilities.
• Provide leadership and operational oversight of security investigators during the absence of Senior Investigative Managers.

Skills on Resume: 

• Fraud Leadership (Soft Skills)
• Complex Investigation (Hard Skills)
• Data Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Fraud Mitigation (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Team Mentorship (Soft Skills)
• Risk Assessment (Hard Skills)

Job Summary: 

• Conduct employee, organized retail crime, and fraud-based investigations to reduce losses and risk throughout Lowe’s.
• Conduct remote investigations utilizing systems and applications to limit the length of dishonesties, including phone interviews.
• Conduct in-store investigations for high-trending stores or those that missed inventory shrink plans by an excessive amount.
• Coordinate and manage the timely execution of projects across stores, from development to implementation.
• Lead continuous evaluation and orchestration of Asset Protection and Investigative training sessions, including coordinating and conducting sessions for all levels of APS personnel.
• Lead, direct, and execute training for systems and applications designed to assist in the identification of theft and fraud for all levels of APS personnel.
• Participate in the design and enhancement of systems and applications that assist in identifying theft or fraud and documenting investigations.
• Communicate investigations to the Regional APS Director, Director of Investigations, and VP of APS.
• Lead, direct, and manage Market ORC Managers within the region for theft and fraud investigations and day-to-day activities.
• Collaborate with the Refund Administration staff and Lowes.com Fraud team to identify organized retail crime and fraud activity in the field to minimize loss.
• Lead and execute decisions for all internal cases handled by APS personnel through discussions with the Regional APS Director, Director of Investigation, or VP of APS.

Skills on Resume: 

• Fraud Investigation (Hard Skills)
• ORC Management (Hard Skills)
• Remote Investigation (Hard Skills)
• Project Coordination (Soft Skills)
• Training Delivery (Soft Skills)
• System Enhancement (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Lead and participate in ORCA within the assigned geographical area to initiate legislative efforts assisting retail in the pursuit and prosecution of ORC offenders.
• Maintain active participation in Organized Retail Crime Associations, RILA, MRC, and CNP to stay informed on loss prevention efforts and legislative actions favorable to retailers and Lowe’s.
• Handle all legal investigations as well as Ethicspoint and Contact Center complaints related to theft, fraud, or other investigative needs, as assigned by leadership.
• Train, coach, and develop MORCM, DAPSM, Senior APSM, and Asset Protection and Safety Managers on investigation and interview skills.
• Identify external, internal, and ORC trends within the region and work with the Senior Corporate Investigator to create strategies to mitigate risk and loss.
• Build relationships with police, detectives, and external agencies to assist Lowe’s in reducing losses and other threats.
• Own, lead, and facilitate training of the APS team in identifying shrinkage and theft behaviors through data intelligence gathering via social media and data-driven behaviors.
• Identify and communicate significant investigations and trends to leadership and advocate for mitigating strategies to prevent future loss and expense.
• Own, coach, and develop the APS organization on case management and quality assurance through consistent reviews and feedback on a case-by-case basis.
• Establish consistent development and accountability within the APS team across all levels, including internal investigations, ORC training and deployment, and training for new technology and tools to identify fraudulent behavior.
• Collaborate with Store Operations Support on policy and procedures to minimize in-store credit card fraud and enhance compliance with PCI regulations and laws.

Skills on Resume: 

• ORC Leadership (Soft Skills)
• Legal Investigation (Hard Skills)
• Team Training (Soft Skills)
• Trend Analysis (Hard Skills)
• Law Enforcement Liaison (Soft Skills)
• Data Intelligence (Hard Skills)
• Case Management (Hard Skills)
• Fraud Prevention (Hard Skills)

Job Summary: 

• Review investigative and other review work products related to market participants’ books, record-keeping practices, and supervisory and compliance policies, procedures, internal controls, and systems to determine compliance with established standards and rule requirements.
• Oversee regular, in-depth, and timely review and analysis of market data and trading activity to detect possible violations of rules and regulations.
• Investigate complex situations involving potential violations of rules governing trading activities.
• Review investigators’ work as they manage investigative cases from inception to conclusion to ensure timely completion of investigation steps and adherence to established guidelines.
• Maintain a thorough understanding of trading and regulatory environments, as well as the broader futures, securities, and OTC industries, including markets, products, rules, regulations, technologies, systems, processes, and investigative techniques.
• Actively participate in training, continuing education opportunities, and meetings.
• Act as a subject matter expert on specific rule areas.
• Assist investigators in analyzing situations to identify issues and determine the types of evidence necessary to assess potential violations.
• Guide investigators to perform thorough research, collect evidence, and conduct fact-finding interviews with market participants, witnesses, or other involved parties.
• Review developed interview questions to ensure they address all aspects of each situation and gather appropriate information.

Skills on Resume: 

• Regulatory Oversight (Hard Skills)
• Market Analysis (Hard Skills)
• Trading Investigation (Hard Skills)
• Case Review (Hard Skills)
• Regulatory Expertise (Hard Skills)
• Training Participation (Soft Skills)
• Evidence Evaluation (Hard Skills)
• Team Guidance (Soft Skills)

Job Summary: 

• Evaluate and analyze evidence to determine sufficiency regarding suspected violations.
• Evaluate case law and precedent to determine whether non-disciplinary or disciplinary actions are warranted based on the nature and severity of incidents.
• Recommend appropriate dispositions to management for review.
• Review investigative case reports to ensure findings are presented in a clear, cohesive manner supported by factual evidence and analysis.
• Ensure compliance with departmental guidelines for style and form, presenting work that is complete and requires minimal revisions.
• Conduct regular meetings with investigators to assess case status, identify impediments, provide feedback, and grant approval for progression in the disciplinary process.
• Assist Enforcement teams with formal disciplinary proceedings, including prosecution or settlement.
• Professionally interact with internal regulatory staff and external contacts such as Self-Regulatory Organizations, trading participants, and regulatory agencies.
• Actively participate in team and corporate projects, discussions, and problem-solving initiatives.
• Maintain knowledge about the exception generation process for automated surveillance and identify enhancements to improve effectiveness and efficiency.
• Act as a key contact for business analysts and systems development teams to articulate business requirements for new or enhanced surveillance tools.
• Mentor investigators and provide training to staff on processes, tools, and rules.
• Provide feedback on work quality for performance assessments and identify professional development or training needs.

Skills on Resume: 

• Evidence Analysis (Hard Skills)
• Case Evaluation (Hard Skills)
• Report Review (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Disciplinary Support (Hard Skills)
• Stakeholder Communication (Soft Skills)
• System Enhancement (Hard Skills)
• Team Mentorship (Soft Skills)