• Working alongside the existing International Sales team, providing valued administrative support to primarily International territories
• Liaising with customers directly to provide sales support
• Liaising with Production/Operations to ensure sales orders are being scheduled to meet delivery deadlines
• Liaising with freight agents for obtaining quotations on projects
• Aiding the Sales team with quotations
• Ensure that the company's profile and image are always maintained at the highest standard
• Provides expertise and guidance to customers regarding products
• Process customer orders accurately and promptly
• Prepare all required export documents to ensure the proper movement of goods, and provide documentation to the appropriate parties
• Work effectively with customers, vendors, and warehouse personnel to complete and schedule daily shipments according to delivery requirements
• Coordinate shipment movement with freight forwarders and carriers
• Prepare seasonal samples and literature for customers
• Develop knowledge for tariff classification for AES filing
• Maintain export records for audit purposes

Skills: Sales Support, Order Processing, Customer Communication, Export Documentation, Freight Coordination, Quotation Preparation, Shipment Scheduling, Record Management

• Monitor and report on sales performance
• Manage and coach the sales team
• Assist in developing the annual marketing and sales plans
• Build a sales pipeline for new business opportunities
• Provide backup support to the Sales Manager
• Supporting to customer/Sales Manager's request for product training
• Create a smooth process and experience for the sales Manager and customers
• Coordination to arrange important advertising programs/exhibitions
• Supports the in-house marketing and design team by coordinating and collating content
• Coordinate with legal and compliance in support of appointing a customer
• Coordination for dossier requirements for international tenders and registrations
• Handling all the international orders and procedures
• Assist in solving and follow up on customer issues and complaints
• Maintaining and updating distributors' database
• Preparing marketing / Sales reports by collecting, analysing and summarizing sales data
• Handling and managing the phone and mail inquiries
• Studying and examining various trade improvements in the Medical Device industry for respective territories and observing the active marketing styles

Skills: Sales Management, Team Coordination, Marketing Support, Pipeline Development, Customer Service, Event Planning, Data Analysis, Order Handling

• Provides principal administrative support for the International Account Director and the International Sales Manager 
• Prepare expense reports via Concur, completion of project management forms, file maintenance and upkeep of the account management system, greeting guests and meeting room preparations
• Updating weekly activity reports and calendars, sorting and distribution of mail, preparing and shipping materials internationally, etc.
• Administers sales leads, including the qualifying, processing, distribution, and tentative lead follow-up as directed by the International Account Director
• Prepares special reports, forms, data entry and management for the International Account Director
• Prepares the International Convention Sales budget operation reports for internal and external billing for reimbursement
• Updates and monitors the International Convention Sales budget spreadsheet by data entry
• Provides financial file maintenance and ensures financial accuracy
• Creates bid books, proposals, invitations, presentations, newsletters and reports utilizing Destination DC electronic tools such as Simpleview CRM, Cvent, Canva, Act-On, etc.
• Administers the gift and collateral inventory of International Convention Sales by maintaining the gift storage, tracking the usage of inventory, and ordering materials
• Assists with managing stakeholder relationships to ensure effective account servicing for clients, members/partners and stakeholders, including Events DC
• Maintains advanced product knowledge of the destination including the infrastructure (airports, convention centers, hotels, etc.), attractions (museums, activities, restaurants, etc.), intellectual assets (industry sectors, accolades, etc.) and overall market landscape

Skills: Administrative Support, Data Management, Report Preparation, Budget Tracking, Financial Accuracy, Proposal Creation, Inventory Management, Stakeholder Coordination

• Maintains awareness of industry trends, current events and competing cities through industry organizations, trade publications/newsletters/articles, webinars and professional social media such as LinkedIn
• Executes all other duties and cross-training with other departments as assigned by the International Account Director
• Coordinates international sales travel and programming for industry conferences, trade shows and sales missions including follow-up support with data input for contacts and appointment notes
• Coordinates familiarization trip (FAM) requests and itineraries including the solicitation of support from hotels and members
• Arranges the logistical aspects of the FAM
• Prepares creative materials and accompanies the FAM 
• Coordinates site inspection itineraries including the scheduling of hotels, venues and convention center visits
• Solicits member/partner support 
• Arranges the logistical aspects of the site inspection
• Participates in the site inspection 
• Coordinates member/partner meetings, Ambassador Circle events, and other programming as directed by the International Account Director and the International Sales Manager
• Conducts international association research to find potential Washington DC bid opportunities, preparing bid briefs, assisting with outreach and maintaining an up-to-date tracking spreadsheet
• Supports facilitation of the Ambassador Circle program through maintaining the database, researching new members and building quarterly newsletters in Act-On

Skills: Industry Research, Event Coordination, Travel Planning, Data Entry, Itinerary Management, Partner Relations, Bid Preparation, Program Support

• Building up contact lists and profiling the key companies in each country 
• Establishing and executing business strategies
• Analysing market data and defining sales potential
• Working abroad for 11 months of the year
• Negotiating and closing communication campaigns with government institutions and private sector companies
• Attending exhibitions, conferences, and other PR activities
• Entry and management of beef sales orders
• Order processing, coordination of orders from the sales side to scheduling, domestic logistics, international logistics, documentation, pricing, plants, corporate office in other areas
• Responsible for ensuring order accuracy before the order is processed
• General communication and coordination of orders/events
• Handle all administrative functions (calendar, appointments, conference call appointments, customer visits, etc.)

Skills: Market Analysis, Business Strategy, Sales Negotiation, Event Participation, Order Processing, Logistics Coordination, Administrative Support, Customer Communication

• Experiences with Import and Export documentation, FTA terms
• Able to support the International Sales team with digital marketing
• Able to track orders with Suppliers, ensure prompt delivery
• Skillful with Microsoft Office, Excel, and PowerPoint
• Able to design advertising materials and catalogues
• Able to attend to social media, posting, and product write-up
• Knowledge of microsoft office, powerpoint
• Able to be confident in analysing and interpreting data
• Experience with CRMs such as SAP, Salesforce, etc.
• Fluent in English and strong skills in at least one or more of the following languages (French, Dutch, German)

Qualifications: BS in Supply Chain Management with 6 years of Experience

• Experience with international customer service and sales administration management
• Highly proficient in MS Word, Excel, Outlook, PowerPoint and JDEdwards
• Possess the ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure while maintaining attention to detail and quality
• Able to work with minimal guidance at times
• Ability to work independently as well as part of various sales and service teams
• Strong desire to work with both internal and external customers
• Demonstrated excellent written, verbal and interpersonal communication skills
• Skilled at presenting information via electronic or face-to-face modalities that engage the audience and transmit relevant and correct product information
• Good knowledge of international trade
• Excellent judgment, attention to detail and autonomy
• Ability to work well under pressure and as part of a team
• Fluency in spoken and written French and English

Qualifications: BS in Business Administration with 7 years of Experience

• Sound knowledge of international politics, economics, marketing or communications
• Fluent in both written and spoken English (with additional languages such as Spanish, French or Portuguese)
• Excellent adaptability to an international environment with a wide exposure to various cultures and customs
• Ambitious, results-driven, competitive, self-starter
• Highly independent and vivacious personality
• Excellent personal and professional presentation
• Able to meet demanding deadlines and keep a cool head under pressure
• Experience in a similar position in the FMCG industry
• Must have SAP knowledge (SD Sales and Distribution)

Qualifications: BA in International Business with 4 years of Experience

• Strong initiative and work ethic 
• Ability to prioritize tasks with minimal supervision and rely on experience and judgment to complete tasks
• Excellent written and verbal communication skills 
• Ability to draft succinct yet informative emails, ask clarifying questions and convey professional phone call and email etiquette
• Superior organizational, project and time management skills with strong attention to detail
• Demonstrated knowledge of Microsoft Office (including Word, PowerPoint, Excel and Outlook), Cvent, database/CRM software, and Act-On
• Ability to learn new software programs 
• Prior experience handling expense reports, invoicing, and budget maintenance

Qualifications: BA in International Relations with 5 years of Experience

• Ability to multitask and prioritize in a fast-paced environment, handling projects simultaneously and autonomously
• Proficiency in Microsoft Office, Google/Cloud platform and strong Excel skills
• Knowledge of retail math and operations
• Must have excellent communication skills 
• Ability to work effectively with others
• Able to interact at all levels with internal and external personnel
• Detail-oriented and strong time management skills
• Extensive knowledge of and enthusiasm for the destination
• Prior experience coordinating events, site visits and familiarization tours
• Knowledge of import and export terms

Qualifications: BS in Marketing with 3 years of Experience