Job Summary: 

• Coordinate and communicate with the Sales Team.
• Administer sales reporting.
• Manage accounts and provide customer service.
• Source new sales opportunities, convert leads, and close sales.
• Call into leads and cold call lists.
• Achieve targets and meet Key Performance Indicators (KPIs).
• Inform potential customers about products and services.
• Coordinate appointments with the Sales Team’s diary and update databases.
• Identify upsell opportunities with existing clients.
• Improve the retention rate of clients through ongoing contact and reporting.

Skills on Resume: 

• Sales Coordination (Soft Skills)
• Data Reporting (Hard Skills)
• Account Management (Soft Skills)
• Lead Generation (Hard Skills)
• Customer Service (Soft Skills)
• Cold Calling (Soft Skills)
• Target Achievement (Soft Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Provide comprehensive administrative and operational support to the sales team daily.
• Assist in preparing quotations and receive ongoing training to develop full proficiency in the quotation process.
• Respond promptly and professionally to customer inquiries, ensuring a high level of service and satisfaction.
• Coordinate with freight companies to arrange timely collections and deliveries of customer orders.
• Enter all sales orders accurately into the internal system, maintaining data integrity at all times.
• Prepare and send necessary documentation to customers, including order confirmations and invoices.
• Ensure that the company’s CRM system is consistently updated with current customer and order information.
• File completed sales orders systematically for easy retrieval and audit compliance.
• Collaborate with colleagues to resolve any order or delivery-related issues efficiently.
• Attend weekly internal meetings to discuss progress, challenges, and sales team objectives.
• Contribute to improving departmental efficiency by maintaining clear communication and attention to detail.

Skills on Resume: 

• Administrative Support (Soft Skills)
• Quotation Preparation (Hard Skills)
• Customer Service (Soft Skills)
• Logistics Coordination (Hard Skills)
• Data Entry (Hard Skills)
• Documentation Management (Hard Skills)
• CRM Maintenance (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Handle both inbound and outbound contacts with customers and prospects.
• Create offers and orders while actively following up through negotiation, persuasion, and product promotion.
• Register and manage complaints, ensuring effective and timely follow-up.
• Collaborate closely with colleagues within the team to ensure smooth communication and workflow.
• Provide commercial support to sales representatives.
• Identify the needs of prospects and customers, recommending suitable products and solutions.
• Actively use promotions, campaigns, and product-of-the-week initiatives while contributing ideas for regional marketing actions.
• Process feedback and responses from different departments and communicate them clearly to customers and prospects.
• Collect and share market information to support the positioning and competitiveness of the company’s products.
• Serve as the main contact person for headquarters, ensuring consistent communication and coordination.

Skills on Resume: 

• Customer Communication (Soft Skills)
• Sales Negotiation (Soft Skills)
• Complaint Management (Soft Skills)
• Team Collaboration (Soft Skills)
• Sales Support (Hard Skills)
• Product Recommendation (Hard Skills)
• Market Analysis (Hard Skills)
• Cross-Department Coordination (Soft Skills)

Job Summary: 

• Serve as the first point of contact for all customer inquiries related to projects.
• Handle incoming leads efficiently from initial inquiry through to order completion.
• Identify potential clients and upcoming projects using industry databases and the company’s CRM system.
• Source new business opportunities by maintaining awareness of market trends.
• Ensure every client receives consistently high-quality customer service.
• Maintain professionalism and responsiveness in all communications with clients.
• Monitor and meet key performance indicators related to revenue growth.
• Aim to achieve strong order conversion rates through proactive engagement.
• Conduct regular customer calls to support relationship building and performance goals.
• Establish and nurture long-term partnerships with clients.
• Maintain detailed records of client interactions and project progress.

Skills on Resume: 

• Inquiry Management (Soft Skills)
• Lead Management (Hard Skills)
• Client Prospecting (Hard Skills)
• Market Research (Hard Skills)
• Customer Service (Soft Skills)
• Client Communication (Soft Skills)
• KPI Tracking (Hard Skills)
• Sales Conversion (Soft Skills)

Job Summary: 

• Respond to incoming customer sales calls promptly and professionally.
• Prepare and issue accurate sales quotations based on customer requirements.
• Process customer purchase orders efficiently through both direct and web channels.
• Assist clients with product information and pricing inquiries.
• Ensure all customer interactions are handled with accuracy and attention to detail.
• Manage invoicing tasks to ensure timely and correct billing.
• Support the sales team with administrative duties.
• Maintain up-to-date records of all sales activities and transactions.
• Follow company procedures to ensure smooth order processing and customer satisfaction.
• Contribute to the overall efficiency of the sales support function.

Skills on Resume: 

• Sales Calls (Soft Skills)
• Quotation Preparation (Hard Skills)
• Order Processing (Hard Skills)
• Product Assistance (Soft Skills)
• Customer Accuracy (Soft Skills)
• Invoicing (Hard Skills)
• Administrative Support (Soft Skills)
• Record Management (Hard Skills)

Job Summary: 

• Use correct processes to ensure all inquiries are handled and managed from identification through to resolution effectively and professionally.
• Raise, process, and update various systems with purchase orders, sales orders, quotations, and invoices.
• Manage accounts and assist with the progression of orders.
• Ensure all buying activities are conducted in accordance with procurement processes.
• Identify opportunities to continuously improve processes.
• Resolve customer inquiries and issues swiftly and efficiently.
• Liaise with customers and clients over the phone and via email, maintaining high levels of customer service at all times.
• Provide general administrative support, including filing and scanning.

Skills on Resume: 

• Inquiry Management (Soft Skills)
• Order Processing (Hard Skills)
• Account Management (Soft Skills)
• Procurement Compliance (Hard Skills)
• Process Improvement (Soft Skills)
• Issue Resolution (Soft Skills)
• Customer Communication (Soft Skills)
• Administrative Support (Hard Skills)

Job Summary: 

• Handle incoming calls, emails, and faxes within the defined Service Level Agreement.
• Identify the type of customer.
• Ask targeted questions to quickly identify and understand customer needs, gather required information, and formalize the request.
• Handle product selection questions or requests.
• Take responsibility for creating quotations.
• Verify discounts, offers, special conditions, credit limits, and pricing conditions.
• Record documents related to the interaction.
• Obtain orders and coordinate Sales Orders (SO).
• Communicate with external sales and factory operations.
• Maintain a professional and service-oriented approach in all customer interactions.
• Continuously look for ways to improve customer satisfaction and retention.

Skills on Resume: 

• Call Management (Soft Skills)
• Customer Identification (Soft Skills)
• Needs Analysis (Soft Skills)
• Product Support (Hard Skills)
• Quotation Creation (Hard Skills)
• Pricing Verification (Hard Skills)
• Order Coordination (Hard Skills)
• Customer Retention (Soft Skills)

Job Summary: 

• Handle incoming sales via telephone calls.
• Respond to written sales inquiries received via email, website, and online marketplaces.
• Provide quotes for bulk B2B sales.
• Manage queries sent via social media accounts.
• Update the CRM system.
• Provide product technical information to customers.
• Resolve customer issues and complaints.
• Liaise with internal sales support and logistics teams to ensure order fulfillment.
• Review processes and implement improvements.
• Identify gaps in the market and target new clients or distributors.

Skills on Resume: 

• Sales Handling (Soft Skills)
• Inquiry Response (Soft Skills)
• Quotation Preparation (Hard Skills)
• Social Media Management (Hard Skills)
• CRM Updating (Hard Skills)
• Product Knowledge (Hard Skills)
• Issue Resolution (Soft Skills)
• Market Expansion (Soft Skills)

Job Summary: 

• Welcome and assist customers at the counter, providing technical guidance on products.
• Respond promptly to customer inquiries received by phone.
• Offer accurate information about available products and their features.
• Enter customer orders into the system with precision and issue corresponding invoices.
• Promote suitable products to encourage additional sales and maximize revenue.
• Assess each customer’s current and upcoming project needs.
• Recommend the most appropriate products and solutions based on those requirements.
• Ensure all open orders are correctly validated before processing.
• Coordinate logistics and supplies related to customer orders.
• Follow up with relevant departments to ensure smooth order fulfillment.
• Provide requested product details and documentation by email or in print form.
• Explain product functionality and applications clearly to customers.

Skills on Resume: 

• Customer Assistance (Soft Skills)
• Technical Guidance (Hard Skills)
• Product Information (Hard Skills)
• Order Entry (Hard Skills)
• Upselling (Soft Skills)
• Needs Assessment (Soft Skills)
• Product Recommendation (Hard Skills)
• Order Validation (Hard Skills)

Job Summary: 

• Process and manage orders and quotations for assigned distributors and customers.
• Enter all incoming requests accurately into the system and ensure timely follow-up.
• Provide daily assistance to distributors by addressing pricing, promotion, and product-related inquiries.
• Collaborate with technical support teams to resolve complex or technical customer questions.
• Coordinate both national and international shipments efficiently.
• Support Regional Sales Managers proactively during promotional campaigns.
• Conduct phone or email follow-ups with customers to help meet sales and margin targets.
• Handle after-sales operations, including processing product returns and issuing credit notes.
• Manage all repair order requests from initiation to resolution.
• Track progress on after-sales cases to ensure timely completion.
• Maintain accurate documentation for all customer and distributor interactions.

Skills on Resume: 

• Order Management (Hard Skills)
• Quotation Processing (Hard Skills)
• Distributor Support (Soft Skills)
• Technical Coordination (Hard Skills)
• Shipment Coordination (Hard Skills)
• Sales Support (Soft Skills)
• Customer Follow-Up (Soft Skills)
• After-Sales Service (Soft Skills)

Job Summary: 

• Provide pre-sales technical assistance and product education.
• Understand the product range.
• Assist with order entry and stock management.
• Answer technical inquiries via email and phone.
• Use CRM tools to manage the project pipeline.
• Develop lists of prospective customers and projects using directories and other sources.
• Provide ongoing sales support and manage orders and deliveries to existing customers.
• Liaise with team members to understand customer requirements and determine the optimal sales approach.
• Negotiate prices, provide quotes, and define terms.
• Offer after-sales support services.
• Administer client accounts, as well as record and maintain client contact data.

Skills on Resume: 

• Technical Assistance (Hard Skills)
• Product Knowledge (Hard Skills)
• Order Management (Hard Skills)
• Technical Support (Soft Skills)
• CRM Management (Hard Skills)
• Lead Generation (Hard Skills)
• Sales Support (Soft Skills)
• Customer Communication (Soft Skills)

Job Summary: 

• Work closely with the Service Manager to ensure the internal sales team meets their sales targets.
• Coach, inspire, and motivate the internal sales team.
• Identify training needs and address performance issues.
• Develop sales strategies to ensure the success and growth of the internal sales team.
• Develop and maintain strong customer relationships.
• Use the CRM system with discipline to manage communication and customer interactions effectively.
• Handle customer complaints and inquiries promptly and professionally.
• Hold regular one-to-one meetings with the internal sales team to review productivity and improve performance.
• Report KPIs regularly to the Service Sales Manager.
• Meet targets consistently and manage KPIs effectively.

Skills on Resume: 

• Team Leadership (Soft Skills)
• Sales Coaching (Soft Skills)
• Performance Management (Soft Skills)
• Sales Strategy (Hard Skills)
• Customer Relations (Soft Skills)
• CRM Management (Hard Skills)
• Complaint Handling (Soft Skills)
• KPI Reporting (Hard Skills)

Job Summary: 

• Manage customer accounts by building and maintaining strong, lasting relationships.
• Ensure business levels are sustained through attentive customer care and service.
• Handle inquiries from both new and existing customers efficiently.
• Follow up on quotations to encourage conversions and maintain engagement.
• Serve as the primary point of contact for assigned customers.
• Maintain consistent communication to keep customers informed and connected.
• Share updates about new products or services that may interest them.
• Collaborate closely with colleagues in the Sales, Marketing, and Design teams.
• Report directly to the Customer Service Manager regarding progress and challenges.
• Coordinate with the General Manager, Operations, and Production teams to communicate customer requirements.
• Alert management to any issues or concerns raised by customers.
• Complete all related administrative tasks, including forms, correspondence, and call handling.
• Keep accurate records and ensure the CRM system is continuously updated.

Skills on Resume: 

• Account Management (Soft Skills)
• Customer Care (Soft Skills)
• Inquiry Handling (Soft Skills)
• Quotation Follow-Up (Hard Skills)
• Client Communication (Soft Skills)
• Product Updates (Hard Skills)
• Team Collaboration (Soft Skills)
• CRM Updating (Hard Skills)

Job Summary: 

• Respond promptly to phone calls and emails from existing clients and new customers.
• Confirm product and parts availability to meet customer requirements.
• Coordinate with the supplier’s logistics department to improve delivery timelines.
• Accurately process orders and issue shipping confirmations through the ERP system.
• Handle credit memos efficiently using backend ERP software.
• Prepare outgoing packages and ensure all goods are properly dispatched.
• Receive incoming goods and record them accurately within the ERP system.
• Maintain precise tracking of inventory movements and stock levels.
• Collaborate with the technical team to support timely project delivery.
• Ensure all project details are correctly documented and processed.
• Promote smooth communication between departments to enhance workflow efficiency.

Skills on Resume: 

• Client Communication (Soft Skills)
• Product Availability (Hard Skills)
• Logistics Coordination (Hard Skills)
• Order Processing (Hard Skills)
• Credit Management (Hard Skills)
• Inventory Tracking (Hard Skills)
• Project Support (Soft Skills)
• Workflow Coordination (Soft Skills)

Job Summary: 

• Communicate directly with customers to understand and fulfill their specific requirements.
• Recommend the most suitable product solutions to meet each customer’s needs.
• Ensure all sales transactions are profitable and align with company objectives.
• Prepare detailed quotations that comply with application specifications and deadlines.
• Follow up on quotations to maximize conversion opportunities.
• Maintain strong and consistent communication with customers.
• Build rapport to foster long-term trust and loyalty.
• Collaborate closely with Area Sales Managers to track progress and pursue new markets.
• Identify opportunities for business expansion through proactive engagement.
• Source and procure materials at competitive prices to support profitability.
• Contribute to achieving sales and growth targets through effective customer and supplier management.

Skills on Resume: 

• Customer Communication (Soft Skills)
• Product Recommendation (Hard Skills)
• Sales Profitability (Hard Skills)
• Quotation Preparation (Hard Skills)
• Follow-Up (Soft Skills)
• Relationship Building (Soft Skills)
• Market Expansion (Soft Skills)
• Material Procurement (Hard Skills)

Job Summary: 

• Provide dedicated sales support to Key Account Managers, particularly for the USA and international markets.
• Handle inbound calls and emails from both new and existing clients professionally.
• Identify and pursue potential new business opportunities from client interactions.
• Develop and maintain strong relationships with key clients through regular communication.
• Ensure a high level of customer satisfaction in all correspondence and transactions.
• Keep the CRM system accurate and up to date with client details and sales activities.
• Enter sales orders into the system promptly and without error.
• Prepare and send detailed quotations, including CAD drawings and technical specifications.
• Follow up on quotes to encourage conversion and maintain client engagement.
• Collaborate with the marketing and external design teams to produce promotional materials.
• Support initiatives that strengthen the company’s market presence and sales impact.
• Contribute actively to the success and efficiency of the broader Sales and Sales Coordination team.

Skills on Resume: 

• Sales Support (Soft Skills)
• Client Communication (Soft Skills)
• Business Development (Soft Skills)
• Key Account Management (Soft Skills)
• Customer Satisfaction (Soft Skills)
• CRM Management (Hard Skills)
• Order Entry (Hard Skills)
• Quotation Preparation (Hard Skills)

Job Summary: 

• Handle daily incoming and outgoing mail.
• Assist in managing daily incoming and outgoing telephone calls.
• Liaise with UK offices to develop communication and identify new opportunities.
• Validate inquiries and record customer details into the system.
• Keep the database updated.
• Build and develop relationships with key customers via email and other applications.
• Ensure all inquiries are properly validated.
• Assist in quoting and following up on customer inquiries.
• Assist in collating and reporting on all customer activities.
• Assist in organizing business travel and accommodation for scheduled events.
• Ensure all work is carried out in accordance with company policies and standards.

Skills on Resume: 

• Mail Handling (Hard Skills)
• Call Management (Soft Skills)
• Interoffice Communication (Soft Skills)
• Inquiry Validation (Hard Skills)
• Database Updating (Hard Skills)
• Customer Relations (Soft Skills)
• Quotation Support (Hard Skills)
• Activity Reporting (Hard Skills)

Job Summary: 

• Manage assigned customer accounts from initial inquiry through to order completion.
• Prepare precise quotations that align with customer needs and internal production capacities.
• Interpret customer requirements accurately to ensure clarity and feasibility.
• Coordinate with relevant departments to confirm that all customer expectations can be achieved.
• Generate detailed internal and customer-facing reports promptly and accurately.
• Monitor progress throughout the entire order lifecycle to maintain efficiency.
• Identify and resolve any issues that arise during order processing.
• Communicate effectively with both customers and internal teams to maintain transparency.
• Ensure all project timelines and deadlines are consistently met.
• Verify that final products adhere fully to customer specifications and quality standards.
• Provide proactive support to strengthen customer satisfaction and long-term partnerships.

Skills on Resume: 

• Account Management (Soft Skills)
• Quotation Preparation (Hard Skills)
• Requirement Analysis (Hard Skills)
• Department Coordination (Soft Skills)
• Report Generation (Hard Skills)
• Order Monitoring (Hard Skills)
• Issue Resolution (Soft Skills)
• Customer Communication (Soft Skills)

Job Summary: 

• Collaborate with the marketing department to create and implement new sales strategies.
• Promote and sell the full range of services and solutions offered by the company.
• Develop and maintain strong relationships with existing clients to encourage repeat business.
• Identify new business opportunities to expand the company’s market reach.
• Build and manage a consistent pipeline of potential deals for sustained growth.
• Respond promptly to client inquiries and address any service-related issues or complaints.
• Ensure all customer interactions reflect professionalism and reliability.
• Represent the company as a brand ambassador in all communications and activities.
• Uphold and promote the company’s values and reputation in every client engagement.
• Contribute to achieving sales targets through strategic and customer-focused efforts.

Skills on Resume: 

• Sales Strategy (Hard Skills)
• Service Promotion (Soft Skills)
• Client Relationship (Soft Skills)
• Business Development (Soft Skills)
• Pipeline Management (Hard Skills)
• Customer Support (Soft Skills)
• Professional Communication (Soft Skills)
• Brand Representation (Soft Skills)

Job Summary: 

• Manage and respond to all incoming sales inquiries from both new and existing clients.
• Follow up promptly on quotations and inquiries to maximize conversion opportunities.
• Negotiate effectively with suppliers, partners, and clients daily.
• Provide consistent administrative and operational support to the Sales Director.
• Develop and maintain strong working relationships with key internal stakeholders.
• Foster lasting partnerships with external clients and business partners.
• Collaborate with overseas suppliers to identify and create profitable business opportunities.
• Ensure all sales and client information is accurately maintained within internal systems.
• Assist the operations team with ongoing business activities and coordination tasks.
• Work proactively to achieve individual sales targets and contribute to team goals.
• Monitor progress toward business objectives and adjust strategies.
• Promote collaboration and communication across departments to enhance overall efficiency.

Skills on Resume: 

• Inquiry Management (Soft Skills)
• Quotation Follow-Up (Hard Skills)
• Negotiation (Soft Skills)
• Administrative Support (Hard Skills)
• Stakeholder Relations (Soft Skills)
• Client Partnership (Soft Skills)
• Supplier Collaboration (Hard Skills)
• Data Management (Hard Skills)

Job Summary: 

• Prepare and price quotations accurately for the assigned sales area.
• Follow up on outstanding quotes to convert them into confirmed orders.
• Address and resolve customer queries or complaints promptly and professionally.
• Work diligently to achieve designated sales volume and pricing targets.
• Monitor performance metrics to ensure progress toward area-specific goals.
• Identify opportunities to increase cash sales and overall profitability.
• Implement strategies to drive growth within the assigned territory.
• Maintain detailed records of all quotes, orders, and customer communications.
• Collaborate with internal teams to support efficient order processing and customer satisfaction.
• Continuously seek improvements to enhance sales performance and revenue generation.

Skills on Resume: 

• Quotation Preparation (Hard Skills)
• Follow-Up (Soft Skills)
• Customer Resolution (Soft Skills)
• Sales Targeting (Hard Skills)
• Performance Monitoring (Hard Skills)
• Profit Growth (Soft Skills)
• Territory Development (Soft Skills)
• Record Management (Hard Skills)

Job Summary: 

• Effectively manage key accounts to maintain strong client relationships and ensure satisfaction.
• Prepare and calculate precise freight quotations tailored to customer requirements.
• Create and issue tender documents in line with company and client expectations.
• Draft clear and professional sales correspondence for clients and business partners.
• Conduct timely follow-up calls to sustain engagement and progress sales opportunities.
• Oversee the full sales process from initial contact through to successful closure.
• Identify new business opportunities and develop relationships with potential clients.
• Cultivate long-term partnerships that contribute to ongoing business growth.
• Handle quotations for both existing and prospective clients efficiently.
• Ensure all quotes are completed accurately and submitted within required timeframes.
• Follow up on quotations to maximize conversion rates and revenue outcomes.

Skills on Resume: 

• Account Management (Soft Skills)
• Freight Quotation (Hard Skills)
• Tender Preparation (Hard Skills)
• Sales Communication (Soft Skills)
• Follow-Up (Soft Skills)
• Sales Process Management (Hard Skills)
• Business Development (Soft Skills)
• Client Partnership (Soft Skills)

Job Summary: 

• Deliver outstanding customer service in a professional and friendly manner.
• Process customer orders efficiently while handling inquiries and complaints with care.
• Provide customers with any additional information required to complete their transactions.
• Work closely with Account Managers to address and resolve order-related issues.
• Coordinate delivery schedules to ensure timely and accurate fulfillment.
• Compile and share reports to keep internal teams informed of customer activities.
• Communicate regularly with trade customers by phone and email regarding their orders.
• Provide accurate updates on delivery timeframes, pricing, and stock availability.
• Order special products as outlined in the builder or client specifications.
• Collaborate with suppliers to ensure all products are delivered within agreed deadlines.

Skills on Resume: 

• Customer Service (Soft Skills)
• Order Processing (Hard Skills)
• Information Support (Soft Skills)
• Issue Resolution (Soft Skills)
• Delivery Coordination (Hard Skills)
• Reporting (Hard Skills)
• Customer Communication (Soft Skills)
• Supplier Collaboration (Hard Skills)

Job Summary: 

• Schedule and coordinate appointments for the sales consultants.
• Follow up with prospects to maintain engagement and move deals forward.
• Conduct research to identify and qualify new business opportunities.
• Assist in onboarding new clients to ensure a smooth transition and strong start.
• Collaborate with internal departments, including legal and finance, to support client processes.
• Prepare and send accurate quotes to potential and existing customers.
• Manage and update the sales pipeline within HubSpot to reflect real-time progress.
• Track all sales activities to maintain transparency and efficiency.
• Support the sales team in achieving business development goals.
• Ensure consistent communication across departments to enhance customer experience.

Skills on Resume: 

• Appointment Coordination (Hard Skills)
• Prospect Follow-Up (Soft Skills)
• Lead Research (Hard Skills)
• Client Onboarding (Soft Skills)
• Cross-Department Collaboration (Soft Skills)
• Quotation Preparation (Hard Skills)
• Pipeline Management (Hard Skills)
• Activity Tracking (Hard Skills)

Job Summary: 

• Oversee the timely processing of customer orders received via email, web, and telephone.
• Collaborate with fulfillment departments to ensure deliveries are dispatched on time and in full.
• Deliver first-class customer service consistently.
• Handle existing and prospective customer quotes, sales, and queries.
• Manage existing customer accounts to increase repeat business.
• Collaborate with sales administrators to ensure all information is accurate and up to date.
• Ensure administrative tasks are current, and accurate records are maintained within the company CRM.
• Liaise with internal departments to manage sales order expectations based on stock availability.
• Work with the Accounts team to effectively manage customer credit limits.
• Oversee Sales Agents, ensuring they are fully supported by the Sales Office to drive sales and maintain high levels of customer service.
• Assist with compiling and analyzing sales report data.

Skills on Resume: 

• Order Management (Hard Skills)
• Delivery Coordination (Hard Skills)
• Customer Service (Soft Skills)
• Quotation Handling (Hard Skills)
• Account Management (Soft Skills)
• Administrative Accuracy (Hard Skills)
• CRM Maintenance (Hard Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Liaise with existing customers over the telephone to maintain their business.
• Process sales orders, raise customer complaints, and carry out administrative tasks within the department.
• Ensure all sales opportunities are communicated to the business development team.
• Coordinate with the product control and transport departments to ensure all customer requirements are met.
• Assist the Sales Manager in training new staff within the department, including one-to-one mentoring.
• Collaborate with the Business Development Team to identify and justify shortfalls in spend with budgeted accounts.
• Maintain strong communication with the Repro Department to ensure optimum customer service during the artwork approval process.
• Take full accountability for all stock products held for individual customers and control shared product ranges to prevent shortfalls and redundant stock.
• Liaise with product control to agree on the replenishment of stock lines.
• Work collaboratively as part of a team, supporting colleagues and sharing information.
• Comply with the government and company Equal Opportunities Policy and report any deviations.

Skills on Resume: 

• Customer Liaison (Soft Skills)
• Order Processing (Hard Skills)
• Sales Communication (Soft Skills)
• Department Coordination (Soft Skills)
• Staff Training (Soft Skills)
• Account Analysis (Hard Skills)
• Artwork Coordination (Hard Skills)
• Stock Management (Hard Skills)

Job Summary: 

• Answer incoming customer queries promptly and professionally.
• Make outbound calls to both new and existing customers to generate sales opportunities.
• Provide accurate quotations for new and existing customers.
• Upsell products effectively to increase revenue and customer value.
• Convert potential cancellations into successful sales.
• Work consistently towards achieving daily targets and key performance indicators (KPIs).
• Meet and exceed monthly sales targets through effective planning and execution.
• Follow up on leads generated from the daily sales pipeline and CRM system.
• Follow up on any aged live orders to ensure timely completion and customer satisfaction.
• Research new projects and leads using Barbour ABI to identify potential opportunities.
• Record and input all relevant data accurately into the CRM system.
• Collaborate closely with Regional Sales Managers (RSMs) and maintain strong working relationships.
• Stay up to date on product information and actively participate in new product launches.
• Arrange Continuing Professional Development (CPD) sessions and schedule them in the RSM diary.
• Provide general support to the Customer Services, Operations, and Facades teams to ensure smooth workflow.

Skills on Resume: 

• Customer Queries (Soft Skills)
• Sales Calls (Soft Skills)
• Quotation Preparation (Hard Skills)
• Upselling (Soft Skills)
• Sales Conversion (Soft Skills)
• Target Achievement (Soft Skills)
• Lead Follow-Up (Hard Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Provide an effective first point of contact for customers and the company.
• Communicate directly with customers via email and telephone.
• Promote sales through these communication channels.
• Assist in converting inquiries into orders.
• Coordinate between the studio, production, and customers in a sales order role.
• Accurately input quotes into the system.
• Accurately input sales orders to ensure proforma and final invoicing accuracy through CRM.
• Navigate customer orders through various stages using CRM as a diary and task reminder tool.
• Update customers with all relevant order information.
• Ensure customer orders are dispatched on time or promptly notify the General Manager of potential delays.
• Maintain excellent customer relationships.
• Keep the working environment clean, tidy, and efficient.
• Support the sales department in seeking continuous improvement and contribute to the business improvement plan.

Skills on Resume: 

• Customer Contact (Soft Skills)
• Email Communication (Soft Skills)
• Sales Promotion (Soft Skills)
• Inquiry Conversion (Soft Skills)
• Order Coordination (Hard Skills)
• Quotation Entry (Hard Skills)
• CRM Management (Hard Skills)
• Customer Updates (Soft Skills)

Job Summary: 

• Build rapport with clients to understand their needs while identifying sales opportunities.
• Manage key accounts effectively.
• Deal promptly and efficiently with telephone and email queries from clients and the sales team.
• Advise customers on both commercial and domestic waste management solutions.
• Train clients on accessing and using the customer portal.
• Provide support within the sales team.
• Manage the production of specific customer reports.
• Perform monthly key account check-ups.
• Assist with new business tenders.
• Conduct monthly margin analysis for the sales team and collaborate with the supply chain manager to improve results.
• Monitor the quote conversion spreadsheet.
• Chase quotation outcomes and gather feedback.
• Handle difficult conversations with customers and suppliers regarding specific issues.
• Perform ad-hoc duties to ensure the smooth running of the sales department.

Skills on Resume: 

• Client Relations (Soft Skills)
• Account Management (Soft Skills)
• Query Handling (Soft Skills)
• Solution Advising (Hard Skills)
• Client Training (Soft Skills)
• Sales Support (Soft Skills)
• Report Generation (Hard Skills)
• Margin Analysis (Hard Skills)

Job Summary: 

• Serve as the primary point of contact between the company and its customers, focusing on managing and enhancing supplier relationships and service performance.
• Collaborate closely with internal teams across multiple service centers.
• Coordinate regularly with Strategic Project Managers and external suppliers.
• Manage orders and oversee the smooth flow of tasks across systems and teams.
• Ensure suppliers receive timely payments and maintain accurate internal master data.
• Support automated order receipt and processing through data accuracy.
• Emphasize internal account management rather than basic administration as European sites integrate.
• Support sourcing and project activities when not overseeing order and payment processes.
• Assist the Strategic Project Manager in achieving planned customer targets and total cost of ownership goals.
• Identify opportunities to enhance service, streamline administration, and improve quotation processes.
• Contribute to process improvement initiatives aimed at achieving overall cost savings and strengthening relationships with key partners through exceptional service and strategic collaboration.

Skills on Resume: 

• Customer Liaison (Soft Skills)
• Supplier Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Order Oversight (Hard Skills)
• Payment Coordination (Hard Skills)
• Data Accuracy (Hard Skills)
• Process Improvement (Soft Skills)
• Project Support (Soft Skills)

Job Summary: 

• Assimilate the Customer Services Coordinator role to gain a full understanding of sales office procedures.
• Respond quickly to support all external Account Managers and assist them in providing rapid responses to customers.
• Assist external Account Managers with price increase administration.
• Carry out sales-related projects as delegated by the Sales Manager or Director.
• Perform cold calling of prospects in support of external Account Managers.
• Comprehensively promote the company’s full product range and services.
• Help deliver sustainable and profitable growth across the customer base.
• Accurately document all customer contact and establish rigorous follow-up mechanisms to close sales deals at designated accounts and in support of external Account Managers.
• Set and maintain sales prices at designated accounts in collaboration with external Account Managers.
• Establish and maintain a contact schedule aligned with account value, competitive risk, and customer support requirements.
• Build customer loyalty and develop a deep understanding of their business activities, identifying potential products to strengthen the portfolio.
• Assist in setting annual budgets and sales plans for designated accounts.
• Analyze sales performance trends and take action in response to any lost or threatened business at designated accounts and in support of external Account Managers.

Skills on Resume: 

• Sales Coordination (Soft Skills)
• Account Support (Soft Skills)
• Price Administration (Hard Skills)
• Cold Calling (Soft Skills)
• Product Promotion (Soft Skills)
• Customer Engagement (Soft Skills)
• Sales Documentation (Hard Skills)
• Performance Analysis (Hard Skills)

Job Summary: 

• Build and maintain good working relationships with customers to ensure an in-depth knowledge of their requirements is developed.
• Create accurate specifications for approval.
• Produce accurate quotations that demonstrate a clear understanding of the customer's brief while optimizing internal and group production capabilities.
• Manage the production of customer samples in line with their requirements.
• Proactively manage and prioritize customers’ orders, artwork, tooling, approvals, and changes.
• Interpret and process customer orders accurately while confidently seeking clarification, and respond promptly to customers’ information requests.
• Liaise with the Design Department to ensure designs are accurate and fit for purpose.
• Collaborate with the Planning Department to secure production capacity and transport that meet customer lead times.
• Obtain cost approval from the customer for any additional costs incurred.
• Coordinate with the Finance Department to ensure invoices include all elements at the correct value.
• Proactively manage order delays and address customer queries or complaints.
• Work with the Planning and Production Controlling Departments to ensure internal and sales orders are planned and processed to meet delivery dates.
• Create both customer and internal reports.
• Troubleshoot throughout the order lifecycle, liaising with customers, Account Managers, and production teams as relevant.

Skills on Resume: 

• Customer Relationship (Soft Skills)
• Specification Creation (Hard Skills)
• Quotation Preparation (Hard Skills)
• Sample Management (Hard Skills)
• Order Processing (Hard Skills)
• Design Coordination (Soft Skills)
• Production Planning (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Support and align all decisions and actions with Occupational Health, Safety, and Environment (OHSE) requirements.
• Integrate OHSE principles into daily tasks and demonstrate active participation.
• Participate fully in all OHSE training sessions.
• Comply with best practices, legislative requirements, and company health and safety initiatives.
• Conduct and support risk assessments while informing the Manager of any new activities in the area.
• Maintain housekeeping and hygiene standards expected by customers and defined by the company.
• Participate in 6S activities and keep the working area clean and safe at all times.
• Support various operational functions within the site to ensure the successful delivery of customer products.
• Build and maintain strong customer relationships.
• Process order entries accurately, including specifications and purchase orders.
• Prepare and submit group reports.
• Coordinate trials and samples with relevant stakeholders.

Skills on Resume: 

• OHSE Compliance (Hard Skills)
• Risk Assessment (Hard Skills)
• Workplace Safety (Soft Skills)
• Operational Support (Soft Skills)
• Customer Relations (Soft Skills)
• Order Processing (Hard Skills)
• Report Preparation (Hard Skills)
• Trial Coordination (Hard Skills)

Job Summary: 

• Update and maintain price lists promptly.
• Respond to and manage requests for quotations (RFQs).
• Handle logistics efficiently, including import and export activities.
• Assist with supply chain activities to support smooth operations.
• Operate in accordance with prescribed quality systems and standards.
• Complete all required paperwork accurately and on time.
• Collect and record data accurately as required by the company.
• Contribute to the improvement of internal controls by helping develop SOPs, reference documents, and forms.
• Participate actively in both internal and external audits.
• Maintain flexibility and be ready to work in any area once trained.
• Engage in continuous improvement of personal performance and site initiatives.
• Support the training and development of new co-workers through active participation in training programs.
• Perform other ad-hoc tasks.

Skills on Resume: 

• Price Management (Hard Skills)
• Quotation Handling (Hard Skills)
• Logistics Coordination (Hard Skills)
• Supply Chain Support (Hard Skills)
• Quality Compliance (Hard Skills)
• Data Recording (Hard Skills)
• Process Improvement (Soft Skills)
• Staff Training (Soft Skills)

Job Summary: 

• Consistently exceed, correctly record, and track sales budget and KPIs.
• Reactivate lapsed customers to ensure each account is maximized to its potential.
• Respond to and self-generate leads to identify and win new accounts within the territory.
• Deal with marketing leads within the required SLA.
• Hit the daily call target.
• Maximize all customer potential for the company by cross-selling from other departments.
• Process in the system and respond to all customer orders for new and reactivated customers gained.
• Chase and close all self-generated opportunities by phone.
• Upsell at every opportunity.
• Identify new business opportunities.
• Liaise with and provide support to relevant departments to ensure a perfect customer experience.

Skills on Resume: 

• Sales Tracking (Hard Skills)
• Customer Reactivation (Hard Skills)
• Lead Generation (Hard Skills)
• Cold Calling (Hard Skills)
• Cross-Selling (Hard Skills)
• Upselling (Hard Skills)
• Business Development (Soft Skills)
• Customer Communication (Soft Skills)

Job Summary: 

• Speak to sites each day through incoming and outbound calls from the internal client database.
• Re-engage a minimum number of inactive accounts each week from the database.
• Sell a set number of promotional deals per day.
• Update the client database with accurate contact and site details.
• Respond to and process incoming sales calls and queries promptly.
• Enter sales orders into the EPOS system, process them in Orderwise, and produce picking notes.
• Review client online orders, make follow-up calls to maximize sales opportunities, and process orders efficiently.
• Raise awareness of new products and promotions to drive engagement and sales.
• Monitor and respond to emails in a timely and professional manner.
• Meet weekly with management to discuss invoiced sales, opportunities, and overall activity.

Skills on Resume: 

• Client Communication (Soft Skills)
• Account Reactivation (Hard Skills)
• Promotional Selling (Hard Skills)
• Database Management (Hard Skills)
• Order Management (Hard Skills)
• Follow-Up Calls (Soft Skills)
• Product Promotion (Hard Skills)
• Email Management (Soft Skills)

Job Summary: 

• Take responsibility for the business requirements within the allocated sales area.
• Provide direct support to the Sales Account Manager or Managers.
• Oversee the sales, servicing, and operational activities of the assigned sales territory.
• Deliver an exceptional standard of support by efficiently handling all telephone, fax, email, and postal correspondence related to inquiries, quotations, and orders received directly or through the Account Manager.
• Proactively identify business development opportunities and promote products and services within the allocated sales area.
• Serve as the first internal point of contact for customers in the territory.
• Work closely with all contacts at customer sites to achieve maximum customer satisfaction.
• Visit allocated customers regularly, either independently or alongside the responsible Account Manager.
• Participate in exhibitions and product presentations to represent the company effectively.
• Handle all inquiries from allocated customers promptly and efficiently.
• Manage self-administration tasks, including preparing quotations and responding to inquiries for products or services.

Skills on Resume: 

• Customer Relations (Soft Skills)
• Territory Management (Hard Skills)
• Sales Support (Hard Skills)
• Communication Efficiency (Soft Skills)
• Business Development (Hard Skills)
• Team Collaboration (Soft Skills)
• Administrative Accuracy (Hard Skills)
• Client Engagement (Soft Skills)