IMPORT SUPERVISOR SKILLS, EXPERIENCES, AND JOB REQUIREMENTS
Updated: Oct 21, 2025 - The Import Supervisor oversees import operations with strong organizational, problem-solving, and communication skills to ensure accuracy and efficiency. This role requires solid knowledge of customs laws, FDA and OGA requirements, ISF procedures, and related regulatory frameworks. The supervisor also demands proficiency in Microsoft Office, attention to detail, and the ability to work both independently and within a team while maintaining safety standards.
Essential Hard and Soft Skills for an Import Supervisor Resume
- Process Documentation
- Shipment Verification
- Hazardous Compliance
- Inventory Control
- Customs Compliance
- Financial Review
- Duty Classification
- Document Verification
- Customs Valuation
- Delivery Planning
- Employee Training
- Customer Service
- Problem Solving
- Metrics Achievement
- Complaint Management
- Team Coaching
- Inquiry Resolution
- Issue Resolution
- Partner Collaboration
- Task Prioritization
Summary of Import Supervisor Knowledge and Qualifications on Resume
1. BS in Supply Chain Management with 5 years of Experience
- Working experience in Cargowise
- Experience in international trade
- Highly developed organizational and interpersonal skills
- Ability to analyze and prioritize tasks and projects, and must be organized
- Efficiently solve inter-company and customer issues and be able to respond promptly and professionally
- Ability to classify goods in the harmonized tariff schedule, have an understanding of Customs regulations, protests, and binding rulings
- Must be detail-oriented, thorough and accurate
- Excellent communication skills, both verbal and written
- Ability to work with demanding deadlines
- Proficient in Microsoft Office, Excel and other technical software
2. BS in Industrial Engineering with 4 years of Experience
- Experience in the freight forwarding industry
- Working experience in Ocean Import
- Supervisory/leadership experience in the freight forwarding industry
- Exceptional communication skills (verbal, written, and presentations)
- Strong computer skills such as Microsoft (i.e., Excel, Word, PowerPoint, and Outlook)
- Demonstrated leadership ability to include driving KPIs, employee engagement/team building
- Strong ability to develop, coach, train, and mentor staff to success
- Direct or indirect supervisory, management or leadership experience
- Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment
- Strategic and creative thinking skills
- Must have strong problem-solving skills
3. BA in Economics with 9 years of Experience
- Excellent organizational and problem-solving skills
- Effectively communicate both verbally and in writing
- Strong computer skills including Microsoft Office Suite
- Detail-oriented, able to multitask and meet deadlines
- Self-motivated, able to effectively work on a team and independently
- Solid knowledge of all customs laws, practices and procedures
- Good working knowledge of FDA and OGA transactions
- Able to perform the essential duties of this position without posing a direct threat to the health or safety of self or others
- Able to interact positively and effectively with co-workers, subordinates and managers
- High School diploma or GED
- Experience in imports or a combination of education and expertise
- Experience and knowledge regarding import entry procedures, compliance, rules and regulations
- Knowledge of ISF and ISF procedures
- Knowledge of POA and FPOA entry processes
- Knowledge of requirements related to the Lacey Act and PPQ form 505
- Knowledge of TIB / CARNETS