Job Summary: 

• Review current Identity and Access Management frameworks and recommend and implement enhancements.
• Work closely with the Security architecture team.
• Ensure security requirements are accounted for at design time in all IDAM solutions.
• Produce required IDAM documentation.
• Assess the status of the existing IDAM infrastructure.
• Provide active support in remediation activities pertaining to the IDAM infrastructure.
• Ensure relationships with all project stakeholders are developed and maintained.
• Actively act as an Engineer with a hands-on approach to ensure desired outcomes.
• Work closely with other Identity Team members.
• Ensure the future state identity landscape is built appropriately for the current and future needs of the organisation.

Skills on Resume:

• IDAM Framework Analysis (Hard Skills)
• Security Collaboration (Soft Skills)
• Security Integration (Hard Skills)
• IDAM Documentation (Hard Skills)
• Infrastructure Assessment (Hard Skills)
• Engineering Implementation (Hard Skills)
• Stakeholder Management (Soft Skills)
• Identity Planning (Hard Skills)

Job Summary: 

• Support technical issues involving IAM applications and related systems and processes within negotiated Service Level Objectives (SLOs).
• Respond quickly and effectively to requests received through the ticketing system.
• Log all incidents and service tasks reported via escalation, meeting requests, email, voice mail, or any other supported process or method.
• Distribute and dispatch incidents and service tasks to the appropriate support groups.
• Ensure timely escalation of customer issues by gathering detailed information and assigning an appropriate priority level and resolution target.
• Conduct remote access/screen sharing with end users to support triage and resolution of issues.
• Review remote monitoring and management system alerts.
• Perform daily, weekly, and monthly tasks and procedures to support IAM, Identity Governance, and  Directory Services maintenance.
• Create, revise, and continually improve standard operational procedures.
• Consistently uncover and drive process improvements, automation, and scaling opportunities.
• Coach and mentor less-experienced team members.

Skills on Resume:

• IAM Technical Support (Hard Skills)
• Ticket Management (Hard Skills)
• Incident Logging (Hard Skills)
• Issue Escalation (Hard Skills)
• Remote Troubleshooting (Hard Skills)
• System Monitoring (Hard Skills)
• Process Improvement (Hard Skills)
• Team Mentoring (Soft Skills)

Job Summary: 

• Design and build of systems.
• Systems administration and operations.
• Implement new products and/or service offerings.
• Evaluate and testing/proof of concepts.
• Maintain and upgrade activities on IT infrastructure and/or enterprise applications.
• Responsible for validation activities (e.g., authoring, reviewing and testing).
• Serve as the technical lead in the design and build of systems.
• Evaluate and recommend new product and/or service offerings in collaboration with the vendor.
• Lead RASP initiatives (reliability, availability, scalability and performance).
• Resolve problems by performing root cause analysis, developing.
• Lead the implementation of complex corrective and preventative actions.
• Lead technical business requirements gathering sessions through interfacing with members of the business.
• Responsible for authoring device, network, and/or systems diagrams, including configuration parameters.

Skills on Resume:

• System Design (Hard Skills)
• Systems Administration (Hard Skills)
• Product Implementation (Hard Skills)
• Solution Evaluation (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Validation Activities (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Technical Leadership (Soft Skills)

Job Summary: 

• Platform management for Sleep Numbers Identity and Privileged Access Management systems.
• Develop custom integrations where standard plugins do not exist for Sleep Number's application and infrastructure systems.
• Partner with the different platform teams on integrating with their products.
• Support ongoing security compliance initiatives.
• Drive change into teams to move towards an infrastructure as code approach.
• Use automation to reduce operational workload for support teams.
• Fully Automated configuration management, with 100% unit and regression testing.
• Responsible for automated repeatable processes.
• Fully automated CI/CD pipeline that other teams can leverage.
• Provide a unified environment for developers.

Skills on Resume:

• Platform Management (Hard Skills)
• Custom Integration (Hard Skills)
• Product Integration (Hard Skills)
• Security Compliance (Hard Skills)
• Infrastructure as Code (Hard Skills)
• Process Automation (Hard Skills)
• CI/CD Pipeline (Hard Skills)
• Developer Environment (Hard Skills)

Job Summary: 

• Work to expand the identity platform at Grubhub, adopt new features, and add business value.
• Assist in the day-to-day management and break-fix support for the Identity Platform.
• Assist in the creation and maintenance of role-based access control policies using best practices.
• Collaborate with internal teams to understand test cases for provisioning use cases and the user lifecycle.
• Develop scripts and automate processes for the IT engineering team.
• Collaborate with the internal Security team on best practices and develop designs for application integrations.
• Troubleshoot and reference 3rd party vendor support documentation on API integrations.
• Assist in QA Testing of new features and upgrades to the Identity Platform.
• Provide documentation to the internal IT Engineering, Applications, and Support teams.
• Assist with the development of SCIM endpoints.

Skills on Resume:

• Identity Expansion (Hard Skills)
• Platform Support (Hard Skills)
• RBAC Management (Hard Skills)
• Lifecycle Testing (Hard Skills)
• Process Automation (Hard Skills)
• Security Collaboration (Soft Skills)
• API Troubleshooting (Hard Skills)
• QA Testing (Hard Skills)

Job Summary: 

• Configure Identity solutions to protect information resources against unauthorized use and disclosure.
• Implement Single Sign-On (SSO) integrations between ECRI and its customers' Identity Providers by directly working with customers.
• Configure new implementations for onboarding customers and debugging issues until they are resolved.
• Work with Business Support analysts and Product teams.
• Ensure the applications are integrated with ECRI's Identity Provider and provide SSO support.
• Gather and document business requirements using standard software development tools like JIRA and Confluence.
• Provide support for identifying issues, periodically reviewing bug fixes and enhancements to existing implementations.
• Leverage problem-solving and debugging skills to ensure projects are delivered on time.
• Participate in team meetings and rollout planning across different teams.
• Proficient in multiple operating systems like Windows, Linux and macOS.
• Create and troubleshoot simple to moderate-level bash scripting and PowerShell scripts.
• Adhere to ECRI platform, standards, and best practices.
• Work within a team and independently.

Skills on Resume:

• Identity Setup (Hard Skills)
• SSO Integration (Hard Skills)
• Customer Onboarding (Hard Skills)
• Team Collaboration (Soft Skills)
• Requirements Documentation (Hard Skills)
• Issue Resolution (Hard Skills)
• OS Proficiency (Hard Skills)
• Script Development (Hard Skills)

Job Summary: 

• Work with a global team of Identity Analysts and Engineers located in the Americas, EMEA, and APAC regions.
• Responsible for CyberArk.
• Drive the design/config/implementation/maintenance/monitoring.
• Implement a variety of Service and HPA accounts into CyberArk, both standard and non-standard solutions.
• Contribute expert knowledge to the design and implementation of a growing catalog of other Identity services, including SailPoint IdentityNOW, Okta SSO, Okta ASA, Active Directory, Azure AD, ServiceNow integration, and CyberArk.
• Work closely with the Security and Compliance team to design solutions to enforce security governance policies.
• Technical leader for advanced account integrations with various Identity platforms such as CyberArk, Okta, AD, and SailPoint.
• Work closely with application developers to design and maintain highly customized API based integrations and workflows.

Skills on Resume:

• Global Collaboration (Soft Skills)
• CyberArk Management (Hard Skills)
• System Implementation (Hard Skills)
• Account Integration (Hard Skills)
• Identity Services Design (Hard Skills)
• Security Governance (Hard Skills)
• Technical Leadership (Soft Skills)
• API Integration (Hard Skills)

Job Summary: 

• Deploy proactive solutions to recurring problems/requests.
• Develop reporting infrastructure and cadence, meet operational targets, and continuously improve.
• Escalate point and a strong advocate for end users, customers, and stakeholders regarding PAM and Identity Governance.
• Participate in Identity design and design reviews.
• Participate in Identity projects and initiatives with a broad scope and high impact on the business and be a recognized expert in Identity.
• Collaborate with third-party service and support vendors.
• Ensure maximum uptime and prompt problem remediation.
• Drive a vehicle to other Wabtec facilities, or air travel, domestic and international.

Skills on Resume:

• Problem Resolution (Hard Skills)
• Reporting Development (Hard Skills)
• User Advocacy (Soft Skills)
• Identity Design (Hard Skills)
• Identity Projects (Hard Skills)
• Vendor Collaboration (Soft Skills)
• System Uptime (Hard Skills)
• Travel Flexibility (Soft Skills)

Job Summary: 

• Serve as a primary technical responder for incidents and requests pertaining to various technologies, including, but not limited to, CyberArk CorePAS, CyberArk Privilege Cloud, SailPoint IdentityNow, and SailPoint Identity IQ.
• Perform discovery audits and work with clients to develop certification and compliance campaigns and reporting.
• Collect logs, analyze failure situations, troubleshoot issues and implement known solutions while maintaining established OLAs/SLAs.
• Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures.
• Perform routine changes and maintenance, including hotfix and security patching, device reboots, and configuration backups.
• Administrate, design and develop integrated solutions.
• Meet business requirements or enhance performance at IAM Technologies.
• Ensure continuity in the day-to-day operation of the Windows Active Directory multi-domain infrastructure (LDAP, Directory Replication, Group Policy, Establishing Trusts, Organizational Units, DNS, DHCP, etc.).
• Provide technical consultation on current and proposed systems and applications to other teams and clients.
• Perform repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures.
• Analyze and resolve program support deficiencies and conduct testing to enhance performance.

Skills on Resume:

• Incident Response (Hard Skills)
• Compliance Audits (Hard Skills)
• Issue Troubleshooting (Hard Skills)
• Technical Documentation (Hard Skills)
• System Maintenance (Hard Skills)
• Solution Development (Hard Skills)
• AD Management (Hard Skills)
• Technical Consultation (Soft Skills)