IDENTITY AND ACCESS MANAGEMENT ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Aug 6, 2025 - The Identity and Access Management Analyst has broad experience as a business analyst and lead tester on large-scale IT projects, with strong skills in integrated applications, systems analysis, and SDLC methodologies. This role requires excellent communication abilities and expertise in process architecture, planning, implementation, testing, and user support. The analyst also has foundational knowledge of enterprise technologies (servers, storage, databases) and advanced proficiency in Microsoft Office tools like Word, Excel, PowerPoint, and Project.

Essential Hard and Soft Skills for a Standout Identity and Access Management Analyst Resume
  • Connector Development
  • Test Execution
  • Workflow Configuration
  • IAM Administration
  • Requirement Analysis
  • Access Processing
  • Security Monitoring
  • Risk Assessment
  • Cloud Identity Security
  • Provisioning Management
  • Stakeholder Collaboration
  • Knowledge Sharing
  • Issue Troubleshooting
  • Vendor Management
  • Security Leadership
  • Process Improvement
  • User Support
  • Team Collaboration
  • Emergency Escalation
  • Business Communication

Summary of Identity and Access Management Analyst Knowledge and Qualifications on Resume

1. BS in Computer Science with 4 years of Experience

  • Excellent communication skills.
  • Good relationship management skills.
  • Extremely comfortable in dealing with and analysing large volumes of information.
  • Good working understanding of ITIL processes.
  • Ability to pay attention to detail.
  • Ability to confident self-starter.
  • Ability to good team player.
  • Experience gained in a Corporate Identity and Access Management function.
  • In-depth working knowledge of Identity and Access Solution, such as One Identity.

2. BA in Information Systems with 7 years of Experience

  • Experience in developing, implementing, or architecting information systems.
  • Technical architecture experience integrating identity management, access management and access governance software into clients' infrastructure and applications.
  • Experience with installation, integration and deployment of Okta, ForgeRock, SailPoint, and CyberArk products in client environment.
  • Able to identify management familiarity in one or more of the following areas, including Single Sign On, Identity Federation, and Resource Provisioning.
  • Enterprise Directory Architecture and Design, including directory schema, namespace and replication topology experience.
  • Identity and Access Governance, including role-based access control, access request and certification.
  • Experience with the following programming languages, including Java, JavaScript, JSP/Servlets, and SQL.
  • Experience managing projects through the full system development lifecycle.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Previous Consulting or Big 4 experience.
  • Must have CISSP certification.

3. BS in Cybersecurity with 5 years of Experience

  • Experience in Identity and Access Management function, preferably in a financial service organization.
  • Experience leading an operational, governance, or business engagement function within an IAM organization.
  • Expert skill in communicating with all levels within an organization and acting as a trusted liaison between IT delivery teams and front-office business units.
  • Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects.
  • Advanced skill in presenting findings, conclusions, alternatives, and information clearly and concisely.
  • Advanced relationship building, negotiation and facilitation skills.
  • Extensive experience in leading, guiding and mentoring others.
  • Expert skill exercising initiative and using good judgment to make sound decisions.
  • Advanced verbal and written communication skills.
  • Expert skill in analyzing and organizing problems or work processes for technical solutions.

4. BS in Information Technology with 4 years of Experience

  • Experience in an Identity Access Management role.
  • Experience in SAML, OAuth, SCIM, and other industry-standard authentication/authorization solutions.
  • Experience with reverse proxies, directory synchronization, role mining, identity reconciliation, levels of assurance, LDAP and Identity and Access Governance concepts.
  • Ability to tailor communications for the intended audience.
  • Able to perform all the tasks that are asked of the Service Desk technicians.
  • Experience with Privileged Access Management (PAM) tools.
  • Knowledge and understanding of relational database architecture.
  • Knowledge and understanding of the application life cycle (analysis to implementation to support).
  • Technical knowledge of enterprise SaaS applications such as G Suite, Okta, Zendesk, Jira, Confluence, and BlueJeans.

5. BA in Business Administration with 3 years of Experience

  • Experience configuring SAML, SSO, Automation, Provisioning, and De-Provisioning.
  • Experience working with Okta.
  • Strong understanding of Active Directory, security groups, etc.
  • Prior experience with Zendesk configuration and administration.
  • Strong understanding of PC/Mac operating systems, applications, networks, and hardware.
  • A willingness and ability to develop expertise in new technologies.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Able to be self-motivated, self-directed and customer service focused.
  • Strong communication skills, including presentation skills.

6. BS in Software Engineering with 8 years of Experience

  • Experience working with transformational initiatives in an IT environment.
  • Ability to work independently and in a team environment.
  • Extensive experience in translating business requirements into technical solutions.
  • Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Specific experience leading the transition of business and operational applications to new IAM governance processes.
  • Knowledge of Navy Federal business processes and applications.
  • Expert skill in maintaining accuracy with attention to detail and meeting deadlines.
  • Extensive experience in IT solution creation and delivery with increased business intelligence.
  • Expert research, analytical, and problem-solving skills.
  • Advanced organizational, planning and time management skills.

7. BA in Management Information Systems with 7 years of Experience

  • Exhibit solid interpersonal skills to deal effectively with individual, group, or situational conflicts through direct interaction with end users.
  • Basic consultative skills to effectively question and conduct core issue analysis, select and apply appropriate standards, methods, tools and applications to independently resolve complex incidents and problems.
  • Able to drive the priority and time management of their own efforts to support/resolve assigned activities and communicate results and findings to end users and management.
  • Able to make general decisions without guidance and direction in problem solving based upon a solid knowledge of the IAM functions, processes and procedures.
  • Ability to make sound decisions in addressing end-users’ access and other security-related issues and to recommend improvements to address security issues or gaps.
  • Time management skills to prioritize workload and work through assignments and activities with efficiency and minimal direction.
  • Able to support peers within IT teams in collaborative activities, as well as effectively support training and mentoring assignments to IAM Administrators.
  • Knowledge of EY’s desktop environment (PC applications, standard software, mobile devices, Telephony, network, servers and general connectivity) as well as security access functions.
  • Advanced knowledge on Microsoft Active Directory (Windows 2008/2012 Directory Services), SailPoint, RSA and other multifactor authentication technologies.
  • Basic knowledge of Azure AD, Forefront Identity Management (FIM)/Microsoft Identity Manager (MIM), Active Directory Federation Services (ADFS), SAML, and web Single Sign-on (SSO).
  • Strong oral and written communication skills in the English language to work effectively with end users and IT peers.

8. BS in Network Administration with 3 years of Experience

  • Identity Governance and Security experience.
  • Identity Data Flow Investigation Experience.
  • Proficient understanding of Employee onboarding, transfer, and offboarding lifecycle.
  • Understanding of Organizational Change Management core concepts.
  • Able to participate in an Agile development environment.
  • Experience with workflow automation.
  • PowerShell scripting experience.
  • Identity Data Flow Investigation Experience.

9. BA in Computer Information Systems with 6 years of Experience

  • ITIL-based operations, problem and incident management experience with PAM solutions.
  • Experience managing 3rd party resources and Tier 2 operations staff during normal, day-to-day operations.
  • Experience leading outage response teams to restore service after interruption, executing operational improvement projects.
  • Experience testing to support project execution by IAM Engineering and changes are managed through IAM Service Delivery.
  • Experience managing the activities of geographically distributed team members that include P&G employees, 3rd party service providers, and IAM technologies suppliers using a 24x7 approach.
  • Professional experience with Linux administration.
  • Hands-on experience with cloud environments.
  • Good understanding of key IAM concepts (e.g., Authentication, Authorization, Zero Trust).
  • Basic experience with LDAP/Databases, Digital Certificates, Kerberos, and REST API.
  • Technical experience in using the Service Now ticketing system.
  • Must have ITIL 4 Foundation certificate.
  • Passionate about IT Security in general.
  • Information Security CISSP certification.
  • Certification must be able to pass the exam within the first 15 months of the role.

10. BS in Data Science with 4 years of Experience

  • Extensive experience as a business analyst participating in large-scale IT projects.
  • Excellent interpersonal and communication (written and verbal) skills.
  • Experience as a lead analyst/tester on large-scale IT projects.
  • Experience with integrated applications.
  • Experience with process analysis, systems analysis, process architecture, and various SDLC methodologies and practices.
  • Knowledge of business operational support, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
  • Strong foundational knowledge of applications and underlying technologies (servers, storage, databases, etc.).
  • Strong skills with Word, Excel, PowerPoint, Project, and other Microsoft Office tools.

11. BS in Computer Science with 3 years of Experience

  • Proficient organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
  • Strong analytical skills and expertise in documentation and reporting.
  • Experience with implementing Organizational Change Management concepts and strategies to effectively facilitate change variety of different organizations.
  • Experience with Identity and Access Management applications and other administrative applications.
  • Academic institution or large integrated healthcare facility experience.
  • Relevant business analysis certification.
  • Experience managing and leading diverse groups, including peers, leaders, and others in a matrixed environment.
  • Able to create and manage project schedules, manage multiple activities and priorities, and maintain productivity.
  • Experience with Agile project management practices such as KANBAN, Scrum, LEAN, etc.
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