HOME CARE COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Jul 18, 2025 - The Home Care Coordinator has a strong understanding of home care packages and proficiency with the My Aged Care portal. This role requires experience in client onboarding, including assessments, budget creation, and the overall setup process, as well as excellent verbal and written communication skills. The coordinator also demands a customer-focused attitude, strong decision-making abilities, and the ability to creatively solve problems while supporting vulnerable and elderly clients.
Essential Hard and Soft Skills for a Standout Home Care Coordinator Resume
- Time Management
- Client Interviewing
- Compliance Management
- Recruiting Skills
- Scheduling Coordination
- Records Handling
- HIPAA Compliance
- Caregiver Matching
- Payroll Management
- Aide Scheduling
- Communication Skills
- Relationship Building
- Conflict Management
- Patient Interaction
- Service Accountability
- Team Collaboration
- Travel Flexibility
- Client Follow-ups
- Staff Mentoring
- Progress Monitoring
Summary of Home Care Coordinator Knowledge and Qualifications on Resume
1. BA in Nursing with 1 year of Experience
- Medical experience, preferably in community home health or home medical equipment.
- Must have completed Coding courses.
- Previous health care or home care-related Intake.
- Coding and Customer Service experience.
- Above-average data entry and communication skills.
- Knowledge of insurance requirements for pharmacy dispensing to include NDC codes and AWP rates.
- Must be proficient in Microsoft Office
- Highly organized and self-motivated
- Able to be personable and professional
2. BS in Healthcare Management with 2 years of Experience
- Must hold LPN or RN
- Must have a current clinical license
- Experience of professional clinical experience in an acute care setting
- Experience of professional clinical experience in a home care setting
- Experience in a sales or marketing role
- Ability to consistently demonstrate a commitment to the mission and Organizational Code of Ethics and adhere to the Compliance Program
- Strong verbal communication skills, strong written communication skills
- Must have Excel, PowerPoint, MS Word-Intermediate Level
3. BA in Social Work with 3 years of Experience
- Experience working in the senior care industry
- Case management or nursing experience in a clinical setting or at home with a frail or elderly population.
- Nursing knowledge and skills to treat frail, elderly participants and manage complex clinical situations.
- Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and make sound decisions in emergency situations.
- Excellent clinical, organizational and communication skills in settings with seniors, their families, and interdisciplinary team members.
- Ability to work independently with minimal supervision.
- Deep commitment to helping unlock the potential of the most vulnerable seniors.
- Ability to work independently and prioritize tasks.
4. BS in Public Health with 1 year of Experience
- Medicare Home Health Care intake experience
- Advanced knowledge of Microsoft Excel and other computer skills
- Excellent organizational and communication skills, with attention to detail and accuracy
- Excellent time management skills
- Excellent analytical and problem-solving skills
- Demonstrate effective communication skills - articulate issues in a clear and concise manner
- Results-oriented, dependable
- Must be computer literate.
- Ability to handle multiple tasks.
5. BA in Psychology with 2 years of Experience
- Must have strong technology skills
- Proficiency in Microsoft Excel, Word, and Outlook, adept at learning new software programs.
- Demonstrated ability to build strong relationships
- High impact communication skills, both written and verbal
- Highly organized with attention to detail
- Self-starter, able to prioritize, meet tight deadlines, and manage time effectively
- Excellent organizational skills
- Home Health or home infusion (case management or discharge planning) experience.
6. BS in Human Services with 1 year of Experience
- Sales, Customer Service, Account Management, or Business Development Experience.
- Prior experience in the clinical medical field or healthcare sales
- Proficient in Microsoft Office programs, internal communication tools, online resources and experience using CRM solutions.
- Active RN or Social Work license
- Ability to handle a multi-line phone system
- Highly organized and detail-oriented
- Must have health care terminology.
- Strong written and verbal communication.
7. BA in Gerontology with 2 years of Experience
- Strong understanding of home care packages and the My Aged Care portal
- Experience in setting up new clients, including assessments, budget creation, and the general onboarding process
- Excellent attention to detail and ability to problem solve
- Able to customer-focused attitude and a passion for making a difference for the vulnerable and elderly.
- Excellent verbal and written communication skills
- Excellent interpersonal and organizational skills
- Strong client focus, assertive, decision-making skills, articulate, and creative in problem-solving
- Must have strong decision-making skills
8. BS in Health Administration with 4 years of Experience
- Experience in any of the following job categories - Home Health Aide, Certified Nursing Assistant, Certified Medical Assistant, Medication Aide.
- Exceptional interpersonal skills.
- Superb written and oral communication skills, and comfort level with technology.
- Comfort with conducting independent home visits.
- Geriatric or primary care experience, or experience in institutional settings of care such as long-term care/skilled nursing facilities.
- Must be AHPRA Registered - RN's and ENs both considered with experience
- Highly developed and committed to Aged Care
- High level of clinical knowledge and skills
- Must have sound administrative skills
- Experience in Staff Supervision