Published: May 08, 2025 - The Grocery Manager reports directly to the Head of Independents while managing state accounts and driving strategic objectives through call cycle planning, distribution gap filling, and business development across MSOs and State Metcash. This position builds strong commercial relationships and oversees internal or third-party sales teams to develop profitable growth in the Bakery and Grocery categories. This role oversees store operations including product rotation, staff scheduling, employee performance, and emergency procedures in the absence of the Store Director.

Tips for Grocery Manager Skills and Responsibilities on a Resume
1. Grocery Manager, Valley Market Cooperative, Medford, OR
Job Summary:
- Manage daily operations of the grocery store to meet store goals.
- Provide direction and guidance to grocery staff in assigned job duties.
- Follow and enforce store policies, security measures and customer service standards.
- Provide excellent customer service for sales growth.
- Develop a positive shopping experience and ensure customer satisfaction.
- Evaluate the performance of each staff and provide appropriate feedback.
- Perform inventory control to avoid overstock and understock.
- Manage product storage and rotation activities to reduce spoilage and damage.
- Ensure that grocery shelves are maintained clean and organized.
- Ensure that shelves are loaded with fresh products all times.
- Ensure that all products are properly tagged and labeled.
Skills on Resume:
- Operations Management (Hard Skills)
- Staff Guidance (Soft Skills)
- Policy Enforcement (Hard Skills)
- Customer Service (Soft Skills)
- Performance Evaluation (Soft Skills)
- Inventory Control (Hard Skills)
- Product Storage (Hard Skills)
- Shelf Maintenance (Hard Skills)
2. Grocery Manager, Green Sprout Foods LLC, Springfield, MO
Job Summary:
- Creating a culture where employees are empowered and expected to create an environment of food exploration, innovation and dedication for customers and employees.
- Participate in the hiring, training and coaching of all Grocery Department employees to provide world-class customer care.
- Use equipment safely and ensure that company and departmental policies and procedures are adhered to, as well as, meet any state/federal law and labor union compliance.
- Responsible to the company for the efficient, safe, and effective operation of the Grocery Department.
- Meeting the financial expectations of the Grocery Department in regards to projections and budgets to achieve sales and profit objectives.
- Executing merchandising plans and providing feedback for continued improvement.
- Communicate with vendors and various community agencies/organizations to ensure an active and involved business relationship within the communities served.
- Create a culture of food exploration, innovation and education for customers and employees.
- Sets goals for the Grocery Department employees and models how the team works together.
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep the department operating to standard and to set a positive example.
- Displays a customer comes first attitude by training and holding employees accountable for delivering excellent customer service.
Skills on Resume:
- Employee Empowerment (Soft Skills)
- Staff Training (Hard Skills)
- Policy Adherence (Hard Skills)
- Department Management (Hard Skills)
- Financial Management (Hard Skills)
- Merchandising Execution (Hard Skills)
- Vendor Communication (Soft Skills)
- Customer Education (Soft Skills)
3. Grocery Manager, Maple Leaf Grocers Inc., Bangor, ME
Job Summary:
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the Grocery Department employees.
- Manages with integrity, honesty and knowledge that promote the company culture, values and mission.
- Creates effective promotional and seasonal displays.
- Prevents shrinkage and controls expenses.
- Plans, identifies, communicates and delegates appropriate responsibilities and practices to employees to ensure smooth flow of operations.
- Enforces and follows retail labeling laws and company policy on code dating.
- Inspects the Grocery Department daily for substandard and outdated product.
- Prevents the sale of outdated products.
- Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness.
- Stocks and rotates products.
- Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands.
- Set standard and enforce safe food preparations and handling, ensuring compliance with company food safety policy.
Skills on Resume:
- Action Plans (Soft Skills)
- Integrity Management (Soft Skills)
- Promotional Displays (Hard Skills)
- Expense Control (Hard Skills)
- Delegation Skills (Soft Skills)
- Labeling Compliance (Hard Skills)
- Product Inspection (Hard Skills)
- Inventory Management (Hard Skills)
4. Grocery Manager, Harvest Basket Foods, Billings, MT
Job Summary:
- Provides direction related to operations, processes and conditions of the entire Line Area.
- Plans, directs and supervises team leaders and team members in the day-to-day operation of the Line Area.
- Responsible for the selection, training and development and performance management of the Team Leaders and Team Members.
- Develop strategies to improve customer service, drive store sales and increase profitability.
- Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
- Ensures that all products and displays are merchandised effectively to maximize sales and profitability.
- Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas.
- Supervises the execution of Corporate plans to ensure that all services and products are effectively managed to maximize sales and productivity.
- Achievement of budgeted lines in P&L.
- Ensures the leadership team is assigning daily work assignments for the team members.
- Responsible for following all compliance procedures within the store.
Skills on Resume:
- Operations Direction (Soft Skills)
- Team Supervision (Soft Skills)
- Staff Development (Soft Skills)
- Sales Strategies (Hard Skills)
- Customer Service (Soft Skills)
- Merchandising Execution (Hard Skills)
- Staffing Forecasting (Hard Skills)
- P&L Management (Hard Skills)
5. Grocery Manager, Prairie Fresh Market LLC, Wichita Falls, TX
Job Summary:
- Develops, plans and implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor.
- Reviews sales goals, supply costs, stockloss/shrink and takes appropriate action.
- Supervises, develops and trains staff, ensuring the team is thoroughly trained in all aspects of jobs and have completed all required training.
- Promotes succession planning by providing career paths and identifying development needs for the Team Leaders.
- Reviews Customer Surveys and customer feedback from previous week or day.
- Communicates the Meijer Friendly Initiative in all team meetings and conversations.
- Mentors and coaches the Team Leaders and Team Members to ensure customer service and sales goals are exceeded to Meijer standards.
- Spends the majority of time on the sales floor communicating with customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board.
- Models exceptional, fast and friendly customer service.
- Promotes a safe work environment.
- Ensure proper food safety and sanitation procedures are performed.
Skills on Resume:
- Process Implementation (Hard Skills)
- Sales Review (Hard Skills)
- Staff Training (Hard Skills)
- Succession Planning (Soft Skills)
- Customer Feedback (Soft Skills)
- Friendly Initiative (Soft Skills)
- Coaching Leadership (Soft Skills)
- Food Safety (Hard Skills)
6. Grocery Manager, Urban Roots Marketplace, Des Moines, IA
Job Summary:
- Coordinating, supervising and directing the operations of the grocery department.
- Ensures that the department under his/her management remains profitable, with high-quality products and service levels.
- Maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality and customer service consistently high.
- Provides and maintains a safe and healthy environment for all employees and customers of Organic Garage.
- Provide superior customer service and deal with customer's complaints or concerns
- Lead, coach, train, and motivate colleagues to improve productivity, engagement and retention
- Plan, order, and process grocery products according to work plan and standards to maximize sales and gross profit.
- Maintaining merchandising and operational standards
- Ensure all new department associates receive proper training and supervision and ensure correct ordering, receiving, unloading, storage, and rotation of merchandise and building of displays
- Ensure produce is presented to achieve maximum sales/ profits and follow correct stock rotation
- Be accountable for departmental financial objectives
Skills on Resume:
- Department Supervision (Soft Skills)
- Profit Management (Hard Skills)
- Budget Management (Hard Skills)
- Customer Service (Soft Skills)
- Staff Leadership (Soft Skills)
- Product Ordering (Hard Skills)
- Merchandising Standards (Hard Skills)
- Financial Accountability (Hard Skills)
7. Grocery Manager, Riverbend Natural Foods, Racine, WI
Job Summary:
- Receiving all incoming products and inspecting the items for freshness and quality and reconciling products received with packing slips, purchase orders, invoices, claim forms, etc.
- Perform opening and closing procedures for the store
- Perform office, order and inventory management functions
- Schedule staff and verify attendance and payroll records
- Maintain a neat, well-groomed personal appearance at all times and observe the company dress code
- Comply fully with all health and safety procedures
- Minimize out-of-stock and overstock to ensure fresh merchandise
- Oversee the readiness of the department, the quality of the product for sale, the appearance of the counters, the appearance of staff and the cleanliness of retail areas at all times
- Determine Grocery Department areas for improvement and institute changes to address concerns
- Assists in managing the Department staff including hiring, training, scheduling, and coaching
Skills on Resume:
- Product Inspection (Hard Skills)
- Store Procedures (Hard Skills)
- Inventory Management (Hard Skills)
- Staff Scheduling (Hard Skills)
- Personal Appearance (Soft Skills)
- Health Compliance (Hard Skills)
- Merchandise Management (Hard Skills)
- Staff Coaching (Soft Skills)
8. Grocery Manager, Mountain View Grocery Co., Flagstaff, AZ
Job Summary:
- Report directly to the Head of Independents, working in conjunction with other State Account Managers and National Account Managers
- Manage State accounts to achieve state business plans
- Leverage business development opportunities within the Independent channel including a group of MSO's and State Metcash
- Align call cycle planning to key strategic objectives, conduct range reviews, fill distribution gaps
- Build commercial business relationships and provide direction to third party and/or internal state sales teams
- Develop profitable new business opportunities across GF's product categories in Bakery and Grocery channels
- Ensures proper product rotation and storage.
- Monitors employee performance and recommends personnel action such as hiring, firing, layoff and disciplinary action.
- Schedules personnel to ensure adequate coverage and service level.
- Implements emergency procedures in the event of equipment and computer software malfunctions.
- Responsible for the overall operation of the store including supervision of all associates and the handling of customer complaints, in the absence of the Store Director and the Grocery Manager.
- Responsible for performing all job duties with accuracy, honesty and integrity.
Skills on Resume:
- Account Management (Soft Skills)
- Business Development (Hard Skills)
- Call Planning (Hard Skills)
- Commercial Relationships (Soft Skills)
- New Business (Hard Skills)
- Product Rotation (Hard Skills)
- Employee Supervision (Soft Skills)
- Operational Oversight (Hard Skills)
9. Grocery Manager, Blue Ridge Provisions, Asheville, NC
Job Summary:
- Champions Company and Division customer service programs to meet or exceed Division customer service goals.
- Handles customer relation in a positive manner, including effective resolution of customer complaints.
- Promotes Albertson's philosophy of personalized service.
- Performs ordering, receiving, storing, pricing, stocking and merchandising duties.
- Assists the Grocery Manager in planning, organizing and directing day-to-day operations of the grocery department and front-end functions, including recommendations regarding regular and seasonal merchandise requirements and special sales needs.
- Assists in implementing Company and Division merchandising policies and/or Store Director instructions.
- Back-up cashier and engages in suggestive selling and other sales techniques.
- Responsible for the proper accounting of sales, maintenance and storage of cash register detail tapes and the issuance and pick up of money from checkstands.
- Prepares "to-do list" for night stockers, closes out discontinued items and implements price changing procedures.
- Prevents the sale of out-of-code products.
- Opens and closes the store adn recommends corrective action.
Skills on Resume:
- Customer Service (Soft Skills)
- Complaint Resolution (Soft Skills)
- Personalized Service (Soft Skills)
- Product Merchandising (Hard Skills)
- Operations Support (Hard Skills)
- Sales Techniques (Soft Skills)
- Cash Handling (Hard Skills)
- Store Management (Hard Skills)
10. Grocery Manager, Copper Creek Grocers Inc., Helena, MT
Job Summary:
- Prepares the weekly sales and labor projections for the Grocery Department in order to maximize sales and profits
- Ensures department operations are within the labor percentage allowed.
- Monitors and controls all costs and expenses including maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.
- Manages the Grocery Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews
- Ensures staff are trained on all policies and procedures.
- Oversees shift operations including writing and/or approving Department work schedules.
- Ensures weekly flyer ads are in stock and ready for sale during business hours and that products for upcoming ads are ordered, in stock, and available for processing.
- Stocks the grocery department including facing, filling, and organization of all product items as set by the Grocery Department schematics as well as ensuring tag and pricing accuracy.
- Ensures cleanliness of grocery aisles, storage area and work area for safety including cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from the floor and sweeping.
- Responds positively to customers' inquiries and assists customers with purchases, information and product selection
Skills on Resume:
- Sales Projections (Hard Skills)
- Cost Control (Hard Skills)
- Staff Management (Soft Skills)
- Policy Training (Hard Skills)
- Shift Supervision (Soft Skills)
- Inventory Control (Hard Skills)
- Aisle Cleanliness (Hard Skills)
- Customer Assistance (Soft Skills)
11. Grocery Manager, Pine Haven Foods LLC, Concord, NH
Job Summary:
- Maintain the store clean, safe and appealing.
- Develop process improvements to maximize sales and profitability.
- Ensures compliance with Company sanitation, safety, security and other policies.
- Selling and cross-selling of products.
- Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
- Monitors the rotation of all grocery products, paying particular attention to expired stock and discarding outdated or spoiled items.
- Balances the grocery general ledger and financial statements.
- Oversees pre-inventory preparation including thorough back-stocking and ensuring tags match products.
- Manages department inventory control, ensuring no out-of-stocks and/or over-stocks.
- Sustains a high level of product knowledge and product preparation.
- Walks the department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
Skills on Resume:
- Store Maintenance (Hard Skills)
- Process Improvement (Hard Skills)
- Policy Compliance (Hard Skills)
- Product Selling (Soft Skills)
- Product Inspection (Hard Skills)
- Inventory Rotation (Hard Skills)
- Financial Balancing (Hard Skills)
- Product Knowledge (Hard Skills)