• Manage and handle today's needs of grocery operations
• Schedule planning for the team
• Maintain constant communication with upper management on ground activities
• Managing suppliers and partners of a grocer
• Create and implement operational strategies to drive the productivity, profitability and customer satisfaction
• Working Supervisor who spends a portion of time performing the work of those supervised
• Responsible for the results of the team
• Analyzes information to solve ongoing problems
• Assist in recruiting and training staff on assigned responsibilities.
• Assign daily workload and schedules to staff.
• Setup product displays in store entrance and other sections according to merchandising standards.

Skills: Grocery Operations, Scheduling Planning, Communication Management, Supplier Management, Operational Strategy, Supervisory Skills, Problem Solving, Staff Training

• Provide customer service that is above the customer’s expectations with knowledge of the department's products.
• Greet customers, offer assistance, take them to the product they are looking for or direct them to another staff member who can assist.
• Place orders to ensure regular and adequate supply for specials.
• Receive orders following established procedures.
• Ensure accurate, updated prices are given to POS Manager.
• Ensure accurate, up-to-date shelf tags and sale signs for department items.
• Negotiate with suppliers for favorable prices, terms, quality and delivery.
• Plan and maintain attractive, fully stocked, rotated and faced shelves.
• Ensure accurate, uniform, up-to-date department signs.
• Plan promotions and storewide merchandising.
• Attend trade shows and read industry and trade journals.
• Provide product information to customers, staff and newsletter

Skills: Customer Service, Product Knowledge, Order Management, Price Accuracy, Shelf Management, Supplier Negotiation, Merchandising Planning, Trade Show Participation

• Negotiate with brokers and manufacturers for product to support classes and sampling.
• Ensure that unsellable items are returned or otherwise properly disposed of following established procedures.
• Keep accurate shrinkage records.
• Ensure department areas (aisles, shelves and storage areas) are in clean, orderly condition meeting Health Department and customer service standards.
• Participate in inventory counts.
• Maintain department equipment in working order.
• Advise the General Manager on equipment needs.
• Manage center store staff, which includes buyers and stockers, and ensure they adhere to service standards.
• Develop center store staffing schedule in accordance with weekly labor budget and arrange for coverage of vacant shifts and fill-ins.
• Ensure on-the-job training for all center store staff
• Review and initial the training checklist when employees are trained or retrained.

Skills: Negotiation Skills, Shrinkage Control, Inventory Management, Department Cleanliness, Equipment Maintenance, Staff Supervision, Staffing Scheduling, Staff Training

• Conduct interviews and hire qualified center store staff.
• Conduct staff performance evaluations.
• Take corrective counseling measures and/or disciplinary action for all center store staff, according to established personnel policies.
• Ensure that department meetings are conducted at least twice a year.
• Provide effective communication of operational issues.
• Work with the General Manager to develop an annual operating budget, capital budget, and equipment needs specific to the center store.
• Participate in setting sales and margin goals for the department.
• Review department financial reports (sales, margin, turns) with the General Manager and take corrective action.
• Attend department and all-staff meetings.
• Answer and route phone calls, take and route messages.
• Comply with store-wide performance criteria not otherwise noted.

Skills: Staff Recruitment, Performance Evaluation, Corrective Actions, Meeting Management, Operational Communication, Budget Development, Financial Review, Call Routing

• Manage the Grocery Department, including hiring, training, and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports
• Daily management of labor and the coaching of associates to achieve productivity expectations
• Providing leadership and motivation within the store to promote a culture reflective of Guiding Principles, Core Values, Vision and Strategy
• Control store expenses through proper ordering, care for supplies and equipment
• Monitor shrinkage ensuring that inventory is accounted for
• Provide coaching for associates to recognize and prevent losses
• Develop different cost-effective strategies including conducting cost analysis and setting benchmarks for improvement.
• Maintain relationships with suppliers while scouting for additional vendors.
• Constantly seeks ways to improve and enhance product quality.
• Educate staff about safety and sanitation procedures.

Skills: Department Management, Performance Management, Labor Management, Leadership Skills, Expense Control, Inventory Monitoring, Loss Prevention, Vendor Relations

• Ability to maintain the highest level of customer service at all times.
• Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and senior management.
• Knowledge of MS Office including Outlook, Word, and Excel.
• The ability to multitask and have excellent organizational skills is essential.
• Able to lead, support and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Understand proper handling, preparation, seasonality, and appropriate shelf life of products.
• Familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Knowledge of math, weights, and measures.
• Ability to analyze and interpret company's financial statements and results.

Qualifications: BA in Business Administration with 5 years of Experience

• Ability to successfully lead, coach, train, develop and motivate a team
• Ability to provide clear direction and delegate responsibilities to a team after determining department needs
• Strong understanding of department financials and the ability to manage budgets to meet financial goals
• Strong knowledge of local and state health, sanitation and safety regulations
• Ability to quickly adapt to changing conditions, priorities and circumstances
• Ability to maintain composure, meet deadlines and work effectively under pressure
• Ability to work effectively in a fast-paced environment
• Excellent communication, organizational and planning skills
• Ability to make independent decisions regarding department needs and priorities
• Strong verbal and written communication skills
• Strong sense of urgency, time management, prioritization and multitasking skills
• Ability to anticipate the needs of the team
• Strong computer skills, working knowledge of Microsoft Office product suite and Google Products

Qualifications: BS in Supply Chain Management with 6 years of Experience

• Outstanding leadership and organizational skills
• Understanding of Health and Safety legislation, policies and practices
• Able to lead, support and contribute to team goals.
• Able to communicate both verbally and in writing
• Strong work ethic and positive team attitude
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Strong knowledge of retail sales principles, methods, practices and techniques
• Ability to function as a team member and get along with others.
• Proven organizational, planning, and prioritizing skills
• Understand how to take special orders, offer suggestions about different products, and navigate customer experiences

Qualifications: BA in Marketing with 5 years of Experience

• Ability to work a fast-paced, but efficient and controlled manner.
• Ability to work and communicate successfully with all levels of store support management and subordinates.
• Ability to plan and organize the activities of others.
• Knowledge of the principles and techniques of supervision.
• Ability to possess leadership skills, maturity, technical skills, and a proven operations track record.
• Knowledge of quality grocery products and outstanding customer service is essential.
• Ability to accept supervisory coaching related to performance, work habits, and attitude.
• Experience in ordering, inventory maintenance and shrink control.
• Ability to maintain sanitation standards throughout the work area.
• Ability to work a flexible schedule, including opening, closing and weekend and holiday shifts.
• Ability to demonstrate personal initiative and exceptional customer service.

Qualifications: BA in Retail Management with 4 years of Experience

• Demonstrate a personal and enthusiastic commitment to ACC’s vision, mission, values, and strategies
• Experience with visual merchandising, inventory management, training and development, and sales and service.
• Excellent interpersonal, motivational, team-building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.
• Strong orientation to detail and analytical skills
• Ability to build, motivate and maintain staff
• Ability to utilize cleaning supplies and safety cutters.

Qualifications: BS in Management with 5 years of Experience