• Day-to-day support for new hires, employees and team leads with all of the global mobility, relocation and working remotely abroad related questions.
• Providing guidance and solutions on different mobility scenarios, including immigration, relocation, taxation, social security, and shadow payroll, to name a few. 
• Answers or processes do not exist, so this requires a brilliant mind rolling up one's sleeves and getting to work in the unknown.
• Take part in the continuous development of global mobility policies and processes, and operationally effective and streamlined ways of working that support Wolt culture and growth globally.
• Working closely with the Global Mobility Lead, the People Team, Wolt people across businesses and locations, as well as external global mobility and relocation vendors to ensure smooth and compliant services.
• Supporting in drafting, reviewing and maintenance of global mobility templates, guidelines, instructions and giving training to teams and personnel.
• Doing research and creating solutions to new situations at Wolt while driving selected projects, processes and reporting in areas of responsibility.
• Lead day-to-day interactions, having a wide variety of complex situations arising from mobility
• Provide exceptional customer service to new hire candidates and employees with focus on employee experience
• Transactional support requires impeccable attention to detail and accuracy
• Work with mobility vendors across the region to ensure a smooth experience for people

Skills: Global Mobility Support, Immigration Guidance, Relocation Assistance, Taxation Solutions, Shadow Payroll, Policy Development, Cross-functional Collaboration, Project Management

• Prepare the assignment-documentation (build-up, letter, cost estimate, transfer letter)
• Briefing Internationally Mobile Employees and International Transferees on employment terms
• Management of tax, social security, payroll and immigration compliance for assignments and transfers within designated area of responsibility
• Advice to P&C business partners on internal global mobility policies and external regulatory compliance for assignments
• Assisting Divisional, Functional and local P&C teams in identifying and resolving issues and problems associated with mobile employees
• Annual compensation review for assignments within a designated area of responsibility
• Instructions to payroll and ‘shadow’ payrolls for assignments within designated areas of responsibility.
• Advise and guide managers, recruiters, and business teams to set expectations on recommended practices, process, and timelines
• Provide excellent customer service to employees in responding to questions/concerns.
• Review and support critical issues and exception requests
• Partner with internal cross-functional teams and external supplier partners to develop process and system improvements

Skills: Assignment Documentation, Employee Briefing, Tax Compliance, Social Security Management, Payroll Guidance, Compensation Review, Process Improvement, Customer Service

• Key point of contact to employees on all immigration, relocation and other cross-border matters within the company
• Responsible for all aspects of the employee’s immigration and relocation process
• Initiate new cases with external vendors, follow-up, manage exception requests in order to ensure an exceptional experience
• Keep stakeholders up to date on the relocation and immigration process
• Provide information, advice and training to HR teams and the business about cross-border employment matters (compensation, tax, immigration, social security, labor law, payroll reporting & pension) and internal guidelines & processes.
• Auditing compliance e.g. immigration, payroll reporting
• Manage day to day vendor relationship and manage deliverables
• Driving process and program changes
• Participate in Talent Mobility improvement initiatives
• Support a variety of projects for other employees
• Working through Excel to manage the teams spreadsheets
• Provide a first-class service of advice and support on mobility, immigration and policy processes
• Manage the employee relocation process, acting as the main point-of-contact for assignees, partners across the business and external vendors to ensure a smooth experience.

Skills: Immigration Management, Relocation Support, Vendor Coordination, Process Improvement, Cross-border Training, Compliance Auditing, Stakeholder Communication, Data Management

• Ensure excellence across the full spectrum of operational Global Mobility topics to create a great employee experience and make SellerX a destination employer
• Remote working policies and processes and can maintain EU Posted Workers, immigration, income tax and social security compliance
• Solve problems and work independently to resolve questions within an environment of change that supports the employee experience
• Ensure all employees are paid correctly and on time
• Ensure all HR data is correct to provide clean reporting to internal and external stakeholders on a regular basis
• Identify policy and process improvement, including enhancements concerning the interface with HR Operations, around expansion and the employee lifecycle.
• Assess domestic and routine international mobility needs and collaborate with third-party vendors in providing cost estimates, communicating overall package and next steps, and providing education for relocations/assignments.
• Evaluate and assess more complex mobility and immigration issues and provide recommendations on solutions.
• Partner with stakeholders to identify and drive HR process improvement projects including performing process gap analysis, doing research, benchmarking and proposing recommendations and solutions.
• Manage vendor services to ensure services are in keeping with expected service levels, assuring that contracted work is fulfilled, and identifying issues for escalation.
• Develop content on global mobility processes and provide training to stakeholders.
• Liaise with destination service providers (DSP) regarding the assignees' needs
• Assist with projects throughout the assignment
• Ensure assignees' files are correctly set up and maintained

Skills: Global Mobility, Remote Working, Problem Solving, Payroll Accuracy, HR Data, Process Improvement, Vendor Management, Training Development

• Act as a subject matter expert for Global Mobility & Relocation services
• Perform initial assignee briefing consultations with relocating transferees
• Provide a positive relocation experience for assignees
• Communicate effectively with clients and senior management
• Manage the relocation process from start to finish whilst providing support to the assignee and family
• Handling exceptions during the assignment, and obtaining approval
• Manage and calculate costs and expenses for the assignee and minimise expenses where possible
• Manage international assignments, challenging moves, complex relocation policies and handle a high volume caseload
• Identify problems, solutions, and opportunities for improvements within the HR and global mobility service function
• Manage all payments to partners and track all relocation spend for reporting
• Exceeding customer service expectations relating to international assignment services
• Provide guidance and advice on global mobility and relocation-related questions and queries

Skills: Global Mobility, Relocation Support, Client Communication, Assignment Management, Cost Management, Process Improvement, Service Excellence, Payment Tracking

• Experience in full-cycle immigration cases and types of immigration processes (LMIA, PR, IMP, PEQ, Express Entry, C10, Global Talent Stream, etc.)
• Solid knowledge of all applicable laws and regulations governing immigration and compliance
• Understanding of international immigration law, an asset.
• Proficiency in Microsoft Office Suite (Excel), knowledge of Google Drive an asset
• Excellent written and verbal communication skills in English and French
• Excellent understanding of Tax, Social Security and Payroll compliance
• Ability to assess short-term business traveler risks and work with tax and immigration vendors to manage any identified risks
• Knowledge of Sound taxation and immigration
• Ability to manage third-party service provider relationships
• Ability to prepare presentations and reports

Qualifications: BA in Human Resources with 3 years of Experience

• Strong knowledge of end-to-end global mobility processes including payroll, tax and social security and mobility data
• Experience in legal employment of non-Polish citizens.
• Working knowledge of local legal regulations and practices
• Good communication skills, building relationships with internal and external stakeholders
• Ability to absorb professional knowledge quickly and develop skills
• Strong verbal and written communication skills
• Ability to multitask and work in a fast-paced environment
• Excellent documentation and follow-up skills
• Experience working in international companies
• Proficiency in Microsoft Office (Word, Excel)

Qualifications: BS in International Business with 2 years of Experience

• Ability to initiate and drive integration initiatives for Bolt’s relocated community of employees
• Experience with immigration, relocation and global mobility services
• Experience in an international, fast-paced working environment
• Strong communication and stakeholder management skills
• Ability to deliver challenging projects on time
• Startup mindset and hunger to achieve great results
• Fluent in English and at least one other European language
• Experience in a hyper-growth stage tech startup
• Strong proficiency in Word, Excel and PowerPoint
• Knowledge of relocation/mobility policies and processes in line with industry standards
• Knowledge and experience working with tax, legal, benefits, and immigration issues

Qualifications: BA in Business Administration with 3 years of Experience

• Experience with BPO setup and working with multiple vendors for services (i.e. immigration, legal)
• Ability to effectively communicate, develop and maintain relationships with HR colleagues, hiring managers, suppliers, BPO, and employees at all levels
• Strong project and process management skills
• High capability of working independently and can work in a fast-paced environment
• Good communication skills with excellent command of spoken and written in Mandarin and English
• Strong vendor management and customer service skills
• Experience in managing vendors
• Able to demonstrate complete discretion when handling sensitive and confidential information
• Analytical and problem-solving abilities
• Familiarity with Workday, Google Suite and MS Office

Qualifications: BA in Global Studies with 2 years of Experience

• Experience in managing projects
• Experience in reporting and analytics
• Experience working in field of global mobility, including vendor coordination and expense management
• Good knowledge of immigration regulations and laws
• Fluent in English and French, German desired, any other European language
• Strong written and oral communication skills with the ability to explain complex cases
• Strong organizational, problem-solving solving and project management skills
• Proficient in MS Office suite applications including Word, Excel, and PowerPoint
• Demonstrated ability to work on multiple projects and be a productive team player
• Desire to learn new areas and skills based on the rapidly changing business environment and global growth

Qualifications: BS in International Relations with 3 years of Experience