Job Summary:

• Provide guidance on mobility policies to HR Business Partners & Line Managers.
• Recommend international assignment vs international transfer decision to HRBPs and Line Managers
• Manage the approval of the cost estimate for each move
• Initiate the Primary Partner to engage the vendor services beyond that
• Ensure that operational KPIs, SLAs and Invoice approvals are in line with targets
• Oversee moves of the most senior people
• Provide support to the Mobility SMEs in the people services hubs with respect to roles managing queries and resolving issues.
• Contribute to future changes to mobility policies, strategy, process and technology
• Manage a portfolio of clients. 
• Planning and structuring, covering both employee and employer queries. 
• Managing communication with the HMRC and any other relevant authorities. 

Skills on Resume: 

• Mobility Policies (Hard Skills)
• Cost Estimation (Hard Skills)
• Vendor Engagement (Hard Skills)
• KPI Management (Hard Skills)
• Senior Moves (Soft Skills)
• Issue Resolution (Soft Skills)
• Policy Development (Hard Skills)
• Client Portfolio (Soft Skills)

Job Summary:

• Responsible for leading a global dedicated team of case managers who support internal and external customers globally
• Provide guidance and instructions to case managers to ensure compliant operations with each international assignment
• Monitor the quality of case management services globally
• Responsible for identifying training needs globally and developing strategies to maintain the best quality of service for customers
• Escalation point for customers
• Identify case manager teams' weaknesses and develop strategies to determine areas of opportunity and steps to improve them
• Responsible for global virtual teams
• Drive global case management knowledge
• Drive change to improve services and have a positive effect/feedback from customers
• Bring global teams together
• Effectively make customers happy globally
• Bring strategies for product development and increasing profitability within the organization
• Develop innovative solutions based on business needs

Skills on Resume: 

• Global Leadership (Soft Skills)
• Case Management (Hard Skills)
• Quality Monitoring (Hard Skills)
• Training Development (Hard Skills)
• Customer Escalation (Soft Skills)
• Team Improvement (Soft Skills)
• Virtual Teamwork (Soft Skills)
• Service Innovation (Hard Skills)

Job Summary:

• Accountable for designated populations/customers, providing support and technical expertise on planned moves to TAS, P&O and business
• Builds and maintains strong working relationships with key Rewards, P&O & TAS colleagues, building awareness on Global Mobility frameworks and processes, compliance topics and highlighting tax, social security, immigration, equity and payroll issues where relevant
• Proactively addresses requirements of customer group with other stakeholders in the Global Mobility team to ensure that Global Mobility frameworks, processes and vendors are fit for purpose and continue to meet business & talent needs.
• Partners closely with Novartis's external vendors to initiate and manage relocation and on-assignment support. 
• Ensure seamless vendor integration in the mobility cycle so the associate and business may have a positive mobility experience
• Manages international assignment compensation and benefits through accurate data maintenance and preparation of packages, Cost Projections, Payment Orders, and Service Initiations etc. 
• Understand global payroll, tax, social security and immigration requirements and  impact upon international compensation and benefits
• Seeks out new ways of working that will enhance the Novartis Global Mobility programs. 
• Has a broader expertise across all Global Mobility topics such as relocation support, housing, cost of living, tax, tax equalization, social security, immigration, equity and payroll issues, as well as an awareness of the wider Rewards and Talent Management drivers and principles and acts as a single point of contact for designated moves to coordinate timely and accurate service delivery across all vendors and internal teams
• Provides empathetic support to the associate throughout the mobility cycle to make the mobility process seem effortless for the associate whilst proactively delivering Global Mobility services. 
• Maintains frequent contact with designated population of mobile associates and ensure a proactive delivery of Global Mobility services. 
• Effectively manages expectations of mobile associates by taking a consultative and proactive approach, being an effective and flexible communicator, and educating and coaching associates on global mobility issues as appropriate.

Skills on Resume: 

• Technical Expertise (Hard Skills)
• Relationship Building (Soft Skills)
• Vendor Management (Hard Skills)
• Compensation Management (Hard Skills)
• Global Knowledge (Hard Skills)
• Process Improvement (Soft Skills)
• Consultative Approach (Soft Skills)
• Empathetic Support (Soft Skills)

Job Summary:

• Oversee the business’s global mobility program, redesign existing programs and create new programs based on business needs
• Work closely with Tax and Relocation vendors, ensuring high levels of service is received, reviewing services, and discussing any service issues
• Lead the global mobility strategy to achieve set goals
• Manage a team of global mobility professionals across different locations
• Define and drive the global mobility strategy, focused on the assignee experience
• Build strong partnerships with stakeholders
• Manage the global mobility budget, forecasting and focusing on driving cost efficiencies
• Be part of the team making important business decisions with regards to the company’s global mobility program
• Review team performance, coach and mentor team members
• Identify opportunities to improve
• Identify and deliver tax advisory services to client portfolios

Skills on Resume: 

• Program Management (Hard Skills)
• Vendor Coordination (Hard Skills)
• Strategy Leadership (Soft Skills)
• Team Management (Soft Skills)
• Stakeholder Partnership (Soft Skills)
• Budget Management (Hard Skills)
• Decision Making (Soft Skills)
• Tax Advisory (Hard Skills)

Job Summary:

• Building collaborative working relationships across geographies and time zones. 
• Gaining trust with key stakeholders. 
• Dealing with multiple points of view and synthesizing different data points to arrive at an optimal solution
• Communicating clearly and concisely, both written and verbal. 
• Adapting communication to the audience and purpose
• Problem solving, keeping both the individual experience and interest in mind as well as the needs of the business and impact on the firm as a whole. 
• Handling complex challenges in a collaborative and iterative way. 
• Sound judgment and are ability to interpret rules and guidelines flexibly to serve the business in keeping with BCG’s values and culture
• Looking for patterns and solutions when solving problems and coming up with ideas to get things done better and faster
• Seeing the big picture but appreciating the devil is in the details
• Maintaining high standards for customer service. 
• Empathy with the impact of cross-border movement on employees and on business stakeholders. 
• Empower team members to provide excellent services to transferees and secondees, operating from the philosophy vs the letter of policies

Skills on Resume: 

• Collaboration Skills (Soft Skills)
• Trust Building (Soft Skills)
• Data Synthesis (Hard Skills)
• Clear Communication (Soft Skills)
• Problem Solving (Soft Skills)
• Judgment Ability (Soft Skills)
• Pattern Recognition (Hard Skills)
• Customer Service (Soft Skills)

Job Summary:

• Provides support to International Assignees and the broader HR and Reward community to provide a pioneering mobility experience.
• Ensure that the operations and service delivery of the team are delivered to the business in accordance with agreed service levels, performance targets and user and client satisfaction.
• Embed a service excellence mindset and drive continuous improvement and change management to maximize user experience.
• Leads the overall management of all Global Mobility-related activities for the UK and Global Pillars.
• Partners with key stakeholders including HR, Reward, Equity, Service Delivery Core HR, Employee Experience teams and the rest of the GM Leadership team to ensure that the GM strategy and service are delivered effectively.
• Lead the change of a services mindset into a more Employee Experience mindset within the GM team.
• Lead for the UK and Global Pillars, advising on Global Mobility Policy & Strateg,y providing key GM expertise and specialist knowledge.
• Build the GM capability of the team.
• Provide data insights to the Core HR Director and the HR Managers, using the dashboards or other tools.
• Accountable for overall Global Mobility end-to-end service delivery for UK and Global Pillars, ensuring cost-effective delivery.
• Accountable for overall client and user satisfaction within the cluster, ensuring that the Global Mobility service delivery meets key metrics, acting as a GM People Experience lead.
• Responsible for the day-to-day operational vendor management of key Global Mobility suppliers in the cluster, providing services to senior-level international assignees, tax and compensation provider, immigration provider and relocation provider.

Skills on Resume: 

• Service Delivery (Hard Skills)
• Continuous Improvement (Soft Skills)
• Stakeholder Partnership (Soft Skills)
• Employee Experience (Soft Skills)
• Global Mobility (Hard Skills)
• Data Insights (Hard Skills)
• Vendor Management (Hard Skills)
• Client Satisfaction (Soft Skills)

Job Summary:

• Responsible for partnering with Global Mobility vendors regionally to drive continuous improvement across Global Mobility, both policy and operations.
• Responsible for the landing of strategic projects, simplification ideas, policy changes and process improvements in the cluster, particularly large program transformation activities.
• Principal Global Mobility point of contact for VP HR’s, HRD’s, Vendors, Financial Directors and VP’s and other key stakeholders on global mobility issues within the cluster.
• Advising HR business partners and People Experience Leads on Global Mobility policies, application of policies, cross-border compliance issues and advising on potential solutions.
• Manage regional communication and capability building with key stakeholders on all GM matters.
• Policy expert within the cluster and responsible for making pragmatic and efficient decisions around policy application, balancing both business needs and global governance.
• Escalation point for resolution and clarification of end-to-end GM issues within the cluster.
• Direct interaction with senior-level international assignees WL4+ and managing policy exceptions within the global exception management framework.
• Partner with the Employment Excellence team on all matters related to severance and ER/IR cases for assignees.
• Managing all aspects of performance management for the team including recruitment, appraisals, performance ratings, exits and career development.
• Proactively identifying cluster operational issues and suggesting process fixes.
• Regularly provide status updates about GM matters to the Head of Employee Experience in order to help with stakeholder management.

Skills on Resume: 

• Continuous Improvement (Soft Skills)
• Strategic Projects (Hard Skills)
• Stakeholder Management (Soft Skills)
• Policy Expertise (Hard Skills)
• Communication Skills (Soft Skills)
• Issue Resolution (Soft Skills)
• Performance Management (Hard Skills)
• Operational Analysis (Hard Skills)

Job Summary:

• Deliver a high level of client service and practical support to International Mobile Employees and HR Managers.
• Works with the Global Mobility Co-Ordinator to ensure the administrative tasks are completed.
• Support the mobility program with compliance, process, and policy. 
• Liaise with service providers on all points of execution on relocation and international assignment issues, and work with employees on relocation initiation and execution.
• Prepare international assignment cost estimates and letters of understanding and take the lead in administering both long term and short term international assignments. 
• Work on standard international assignment tax issues with an outside tax provider and serve as primary contact for employee on basic tax questions and detailed assignment requests.
• Liaise with finance colleagues with respect to domestic and international payroll transactions and support the annual tax equalisation reconciliation process and communicate necessary payments and deductions to assigned employees. 
• Working alongside HR managers to resolve general queries to ensure full understanding and consistent application of the policies and processes.
• Help provide continuous process improvements and efficiencies
• Counsels internal clients on factors impacting relocation/assignment decisions (e.g., international taxation, employment law) and provides recommendations.\

Skills on Resume: 

• Client Service (Soft Skills)
• Administrative Support (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Relocation Management (Hard Skills)
• Tax Coordination (Hard Skills)
• Payroll Support (Hard Skills)
• Query Resolution (Soft Skills)
• Process Improvement (Soft Skills)

Job Summary:

• Supports the development of Global Mobility programs and processes by conducting competitive assessments and aligning program design with global and local business needs
• Contributes to the development efforts of engagement solutions for targeted hires by creating marketing materials.
• Facilitates the assignment or relocation of mobile employees by understanding and providing information on relevant policies, procedures, and available resources to stakeholders.
• Validates and updates mobile employee data by maintaining documentation
• Oversees compensation collection with suppliers during the year and manages documentation (e.g., balance sheets, compensation sheets, statement of earnings) for mobile employees. 
• Provides customer service by responding to questions and requests from internal clients (i.e., mobile employees, HR partners) and suppliers
• Provides a positive experience to customers.
• Contributes to the selection and on-boarding of Global Mobility suppliers by participating in or executing the searching and screening processes.
• Understands laws, regulations, and policies related to Global Mobility for global and local business
• Communicates processes to employees and informs peer disciplines (e.g., Compensation) of implementation requirements
• Partners with legal counsel, government agencies, and suppliers to support assignment, relocation, and immigration.
• Consults cross-functionally with Human Resources, Legal, and Tax professionals to ensure mobile employee compliance with local requirements and regulations.

Skills on Resume: 

• Program Development (Hard Skills)
• Marketing Materials (Hard Skills)
• Policy Communication (Soft Skills)
• Data Maintenance (Hard Skills)
• Compensation Management (Hard Skills)
• Customer Service (Soft Skills)
• Supplier Selection (Hard Skills)
• Regulatory Knowledge (Hard Skills)

Job Summary:

• Shapes and implements Glanbia's global mobility policies, processes and documentation, seeking input from consultant bodies to ensure compliance and best in class approach.
• Engages regularly with the internal business community to seek input and build capability in the adoption of the Mobility policy and process.
• Continually assesses the mobility programme, assignment types and associated benefits to identify opportunities for improvement and ensure it continues to support the business needs effectively.
• Lead and main contact on case management, collaborating with Business Unit HR by providing mobility support, direction and consulting on appropriate assignment options for individual cases including Domestic Moves and Volume Move Projects.
• Oversees the mobility programme ensuring delivery on its service delivery commitments.
• Engages and manages vendor relationships and performance measurement across immigration, relocation, tax. 
• Ensures that vendors provide high-quality experience to internal stakeholders.
• Delivers cost-effective mobility support while maintaining appropriate levels of business unit support through means such as leveraging global supplier arrangements and negotiating best terms to match company requirements.
• Ensures that BU'S are compliant focused in all jurisdictions, to manage company and personal risk and ensure good governance.
• Coordinates internal stakeholder engagement in an efficient manner to allow all stakeholders to focus on the ‘value add' aspects of respective roles.
• Leads a Mobility programme which endorses a Considered Employee Experience, opportunity for development and recognises the change for both the employee and family.

Skills on Resume: 

• Policy Implementation (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Program Assessment (Hard Skills)
• Case Management (Hard Skills)
• Vendor Management (Hard Skills)
• Cost Management (Hard Skills)
• Compliance Focus (Hard Skills)
• Employee Experience (Soft Skills)

Job Summary:

• Establishes and maintains a robust approach to track and govern all mobility cases, providing reporting and analysis to business unit HRLT on performance and areas of compliance and risk.
• Preparation of assignment cost estimates, with input from relevant parties, for BU HR/leadership to support the assignment planning decision process.
• Partners with Glanbia Shared Services & Group Finance functions and other internal and external partners to ensure that advice is taken and processes are in place to support people moves and the Company around taxation, payroll, health insurance, etc.
• Provides regular communication, education to inform the business of policy & regulation updates and provide practical advice in the application of the Mobility programme and framework.
• Other ad hoc projects designed to enhance the Mobility, Reward and Employee agenda across the Glanbia Group.
• Develops strong relationship with HR, Payroll teams, Indirect Tax and Line Management to establish one global Centre of Excellence on immigration, personal tax and mobility. 
• Determines the global matrix of ‘who's who' in for immigration and mobility, internal & external, using this network for case management and policy/process definition.
• Administrative support for this role will be provided through HR People Services, HR Managers and Global Reward.
• Manage successful relocation of the new as well as existing employees globally
• Continuing an incredible customer experience for all Deel engaged EOR employees from onboarding to ongoing development to alumni engagement
• Building on Deel brand trust through immaculately coordinated processes, and client expectation management
• Dealing with complicated international mobility issues, and managing compliance with rules and regulations

Skills on Resume: 

• Case Management (Hard Skills)
• Cost Estimation (Hard Skills)
• Process Coordination (Hard Skills)
• Policy Communication (Soft Skills)
• Relationship Building (Soft Skills)
• Immigration Knowledge (Hard Skills)
• Customer Experience (Soft Skills)
• Compliance Management (Hard Skills)

Job Summary:

• Proactively assist in the management and leadership of client engagements, while reporting to Senior Managers and above
• Support delivery of large and discreet client projects by assisting with
• Developing the project team, assessing engagement risks, managing relationships with client counterpart(s), delegating work to the team(s) and owning the production of client deliverables
• Solve complex technical challenges for clients, conduct Global Mobility assessments and make recommendations
• Contribute to RFPs, deliver presentations and workshops to new and existing clients and develop new thought leadership
• Facilitate and deliver presentations and training at national and international tax academies and other courses
• Assist with the financial management of projects
• Manages the immigration and employment authorization processes for a business or geography by tracking employee work status
• Partners with internal legal counsel and external vendors to obtain sponsorship or employment authorization
• Implements strategies to secure ongoing employment authorization.

Skills on Resume: 

• Client Engagement (Soft Skills)
• Team Development (Soft Skills)
• Technical Problem-Solving (Hard Skills)
• RFP Contribution (Hard Skills)
• Presentation Delivery (Soft Skills)
• Financial Management (Hard Skills)
• Immigration Management (Hard Skills)
• Strategy Implementation (Hard Skills)

Job Summary:

• Support monthly and year-end accounting. 
• Prepare and analyze monthly and year-over-year analyses for overall IT firmwide mobility spend, IT department spend and specific vendor spend.
• Provide budget vs actual analysis as well as forecasts.
• Forecasting of global telecom spend and savings.
• Work with IT leaders globally on allocations of vendor costs to the broader firm.
• Review invoices and match up to corresponding purchase orders and ensure and communicate budget impact.
• Analyze carrier invoices and escalate issues when identified.
• Drive carrier relationships and manage carrier disputes and resolution.
• Work with the Accounts Payable department to ensure vendor setup, purchase orders, and invoice management is accurate.
• Optimize telecom monthly spend for mobile, voice and data services through analysis and automation. 
• Continually identify savings opportunities.
• Educate users to optimize cost and usage across the firm.

Skills on Resume: 

• Accounting Support (Hard Skills)
• Budget Analysis (Hard Skills)
• Forecasting Spend (Hard Skills)
• Vendor Allocation (Hard Skills)
• Invoice Management (Hard Skills)
• Carrier Relations (Soft Skills)
• Accounts Payable (Hard Skills)
• Cost Optimization (Hard Skills)

Job Summary:

• Assists with vendor management and contract renewals in conjunction with spend management.
• Publish and maintain a standard set of mobility dashboards and scorecard reports. 
• Coordinate with technical teams to ensure accurate and comprehensive analytics development and maintenance.
• Develop and implement standards at the global, regional, or country level.
• Vendor management and contract renewals in conjunction with spend management (contracts, SLA’s, etc.).
• Work with leaders to understand any project costs and build project cost models. 
• Analyze data and create financial models for decision support.
• Participation in ad hoc projects in the mobility space.
• Owning global mobility operations processes, and applying for and managing mobility authorizations with government authorities
• Working closely with the product team to automate as many processes as possible using elegant product-driven solutions
• Manage the global mobility team, mentor and support direct reports in active cases
• Build the structures to successfully implement a comprehensive global mobility strategy for Delivery Hero
• Act as the first point of contact and advisor for regional mobility teams
• Resolving potential issues quickly and effectively, liaising with key stakeholders

Skills on Resume: 

• Vendor Management (Hard Skills)
• Analytics Development (Hard Skills)
• Data Analysis (Hard Skills)
• Financial Modeling (Hard Skills)
• Project Costing (Hard Skills)
• Process Automation (Hard Skills)
• Team Management (Soft Skills)
• Issue Resolution (Soft Skills)

Job Summary:

• Provides consultative services to HR, business leadership and other internal partners to enable the movement of talent globally.
• Meet with key business and HR stakeholders to understand business unit needs and culture, and leverage expert knowledge of GM, to provide an analysis and recommendations for review and consideration by GM, HR, and business leadership.
• Reviews GM processes for all international moves and makes recommendations to improve customer service levels and provide a more strategic/consultative approach for projects, with integration with the region, Global Mobility and GHRO.
• Provides support to employees and families who are relocating internationally for projects.
• Develop strong working relationships with key stakeholders and partners in the Region, including HR and business leadership.
• Consult with and educate managers and leaders on the Company’s GM policies, and provide recommendations on the most effective strategies.
• Partner and make recommendations on the integration of processes and communication within project HR, Leadership, Tax, Legal, Immigration, Payroll, Global Mobility and GHRO.
• Review, analyze and make recommendations to improve processes to increase efficiency and/or customer service levels.
• Partner within the GM organization to ensure coordination of processes to provide seamless services to assignees and families.
• Analyze existing vendor relationships and research prospective new vendors to determine how we will partner with external service providers to deliver the highest level of service.
• Provide individual consultation for relocations of senior-level executives, or other identified critical talent, as requested, to ensure the highest customer service for such talent.
• Find a resolution to significant assignment-related problems or issues on a timely basis.
• Support the GM Director in the execution of strategic international GM projects and initiatives.

Skills on Resume: 

• Consultative Services (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Process Improvement (Hard Skills)
• Employee Support (Soft Skills)
• Relationship Building (Soft Skills)
• Policy Consultation (Hard Skills)
• Vendor Analysis (Hard Skills)
• Issue Resolution (Soft Skills)