FRAUD MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Apr 04, 2025 – The Fraud Manager has experience in fraud and risk management, with strong analytical skills using tools like SQL, Python, and BigQuery to process complex data. This role requires proficiency in developing fraud prevention strategies, such as transaction monitoring and identity verification, while ensuring compliance with industry regulations. The manager is also adept at identifying fraud patterns, solving complex problems, and delivering clear, data-driven insights to support effective decisions.
Essential Hard and Soft Skills for a Standout Fraud Manager Resume
- Fraud Detection
- Fraud Investigation
- Regulatory Compliance
- Risk Assessment
- Data Analysis
- Alert Management
- Report Generation
- Process Improvement
- SAR Reporting
- Strategy Development
- Team Management
- Stakeholder Communication
- Problem Solving
- Cross-Functional Collaboration
- Training Delivery
- Regulatory Liaison
- Customer Management
- Escalation Management
- Analytical Thinking
- Professional Communication
Summary of Fraud Manager Knowledge and Qualifications on Resume
1. BA in Risk Management with 2 years of Experience
- Experience working in a financial institution with leadership experience
- Experience working to prevent fraud and recover fraud losses
- Previous analyst working experience
- Certified Fraud Specialist designation or the ability to obtain the designation
- In-depth knowledge of financial regulations and compliance standards.
- Ability to manage and prioritize multiple tasks effectively in a fast-paced environment.
- Superb collaboration skills with strong communication skills
- Must have strong analytical skills
- Proven experience showcasing strong execution on deliverables
- Strong problem-solving skills with the ability to identify and mitigate fraud risks.
- Comfort in making data-driven decisions and recommendations for operational improvements.
2. BA in Finance with 4 years of Experience
- Professional experience in fraud detection/deterrence, auditing, investigating, compliance, or other related experience.
- Specialized certification, such as Certified Fraud Examiner, CPA, Certified Investigator, or willingness to obtain.
- Must have advanced Microsoft Excel skills.
- Experience working in performing and presenting data analytics.
- Ability to assess and identify potential fraud risks across various business processes and recommend mitigation strategies.
- Skilled in leading fraud investigations, documenting findings, and preparing detailed reports for management and regulatory bodies.
- Displays initiative and accepts responsibilities under minimal supervision.
- Superior interpersonal abilities with excellent communication skills.
- Able to get along with diverse personalities and work independently, and in team settings.
- Ability to travel locally, regionally, and out of state, including overnight.
- Able to work on multiple projects simultaneously and prioritize.
3. BA in Criminal Justice with 5 years of Experience
- Experience in banking, financial organizations, digital banking, or finance, E-commerce
- Experience working at a senior or managerial level in a fraud department - Senior Fraud specialist, Fraud Manager, Senior Fraud Analyst, etc.
- Risk credit risk management experience
- Experience in participating in writing and implementing fraud strategies in leading fraud decision engines
- Experience in the fraud risk discipline with all types of consumer lending products
- Understanding of the full business equation across the entire credit life cycle
- Knowledge of organization design and workflow, jobs, and reporting relationships across functions
- Proficiency in English at B2 level (the work process is held in English)
- Skilled in designing and executing fraud risk assessments and scenario testing.
- Strong leadership and team management experience in overseeing fraud prevention teams and processes.
- Strong communication and presentation skills for articulating complex fraud issues to stakeholders.
4. BA in Forensic Accounting with 3 years of Experience
- Good experience in card processing (processing, disputes, fraud support)
- Well-versed in the fundamentals of a risk strategy and what levers we can pull to limit losses.
- Proven ability to recognise and action trends across risk channels.
- Strong knowledge of ATO, first party, 3rd party, and synthetic fraud
- Be an operator and an executor, willing to roll up your sleeves and jump into any situation to drive improvement and resolution.
- Enjoy the entrepreneurial pace but thrive in an environment where you can impact the structure and establish operational excellence to support business scalability.
- Be watching the climate crisis unfold with real concern and looking for an opportunity to dive in and make a difference
- Previous startup working experience
- Experience leading a risk and/or compliance team
- Experience with any of the following - Unit21, Sardine, Fraud.net, etc.
- Experience in a role that puts you in direct contact with customers.
5. BA in Accounting with 7 years of Experience
- Previous banking, payment, and FinTech experience, along with ACH, Card Not Present (CNP) fraud knowledge/methodology experience
- Experience working in fraud or loss prevention
- Working experience in identifying false positives
- Experience with various fraud prevention solutions, identification of fraud risk factors, and utilization of 3rd party validation tools
- Experience in processing or identifying chargebacks, unauthorized returns, or claims relating to financial transactions
- A deep understanding of banking and investment products
- A highly motivated, detail-oriented individual in possession of good judgment and strong problem resolution skills.
- Good knowledge of payment channels (Check, ACH, Debit, and Credit) and risks associated
- Innate curiosity, tenacity, and persistence to pursue the root cause of fraudulent activities.
- Natural inquisitive nature and appreciation for doing research and investigative type of work.
- Strong analytical skills, like pattern recognition, identification of inconsistencies, and deductive reasoning.
- Strong written and verbal communication skills
- Proficiency with cloud-based business intelligence, content management, or case management software
- Demonstrated and substantial success in building processes, creating business value, or creating uniquely fantastic customer experiences at scale
6. BA in Law Enforcement with 6 years of Experience
- Experience in analytical, problem-solving roles in a fast-paced environment
- Prior experience in the fraud/risk domain
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, and present them clearly and coherently to various stakeholders
- Ability to work independently, make quick decisions, and recommend effective solutions backed by strong data points daily
- Experience with both structured and unstructured data and crunching insights with the help of SQL, BigQuery, Python, R, and other similar tools, and visualization tools like Tableau and DataStudio
- Excellent written and verbal communication skills focused on improving collaboration, knowledge, and information exchange across various stakeholders
- Prior exposure to building statistical models using both unsupervised and supervised learning algorithms
- In-depth knowledge of fraud prevention strategies and tools, including transaction monitoring, identity verification, and behavior analytics.
- Proven experience in designing and implementing fraud prevention processes and ensuring compliance with legal, regulatory, and industry standards
- Ability to analyze complex situations, identify potential fraud risks, and develop effective solutions with precision and clarity.
- Strong capacity to quickly identify fraud patterns or irregularities and implement corrective measures efficiently.