Job Summary:

• Collect and process monthly home repair payments
• Facilitate promissory notes and certificate of completions with home repair families
• Manage veterans outreach and engage them in program
• Conduct monthly application workshops for families interested in program
• Collect and process applications for home repair and homeownership
• Conduct new partner family orientation
• Contact and engage partner families in sweat equity opportunities
• Assist the development team with grant writing and special events
• Update Mailchimp and Form Assembly response form’s information monthly regarding application workshops
• Create and coordinate partner family-related events and increase social capital in the community
• Assist with the facilitation of in-person education classes

Skills on Resume: 

• Program Management (Hard Skills)
• Outreach (Soft Skills)
• Workshop Facilitation (Soft Skills)
• Application Processing (Hard Skills)
• Family Engagement (Soft Skills)
• Grant Writing (Hard Skills)
• Event Coordination (Hard Skills)
• Community Building (Soft Skills)

Job Summary:

• Provide family support by conducting home visits as determined by family needs and team member input. 
• Provide services and follow-up in cooperation with other team members
• Foster partnerships with families by using conversational interviewing strategies, minimizing the use of interview checklists, respecting and encouraging the decision-making role of families, and engaging them in goal setting and discussions about concerns
• Encourage family involvement in program decision-making and family events by informing them about various groups (Policy Council, Advisory Committees), extending personal invitations to meetings, work to eliminate barriers to attendance (childcare, transportation) and debriefing with families after meetings
• Facilitate planning and follow-up by documenting discussions with families (decisions made, referrals needed) and taking steps that support continued progress
• Engage families as full partners by helping families develop realistic long and short-term goals and supporting them in taking actions to reach goals
• Demonstrate respect for others by sharing information objectively and non-judgmentally and adjusting verbal and written communication strategies for different audiences
• Ensure family confidentiality by limiting conversations about families and access to records to those directly involved in providing services to them.
• Assist in the attainment of non-federal share target for area
• Plan, organize, schedule, facilitate, and present information and trainings at local area activities
• Train and provide support to officers to ensure the parent meetings run smoothly
• Plan and offer family education activities in collaboration with other staff by determining family interests and needs, identifying presenters and resources in the program and community, and evaluating effectiveness
• Ensure families’ interest and attendance by involving them in determining the focus and design of education activities and offering them at times convenient for families

Skills on Resume: 

• Family Support (Soft Skills)
• Collaboration (Soft Skills)
• Goal Setting (Soft Skills)
• Communication (Soft Skills)
• Confidentiality (Hard Skills)
• Event Planning (Hard Skills)
• Training (Hard Skills)
• Education Activities (Hard Skills)

Job Summary:

• Support program improvement efforts by contributing information to the program’s planning, evaluation, self-assessment, and other program development efforts
• Work with Area Manager and other program staff to analyze patterns of child absences and initiate appropriate family support procedures when necessary
• Recruit children by coordinating with and accessing a wide range of community contacts and resources, including parents, and engaging them in the recruitment process
• Supports outreach and enrollment efforts by communicating the program’s eligibility, selections, and enrollment policies and practices to families, other service providers and the general public
• Ensure full enrollment at all times and maintain a waiting list.
• Support families in addressing challenges (mental illness, substance abuse, disabilities, family violence) that affect well-being, by discussing issues and/or linking them to community resources
• Help families advocate for themselves and children with schools, community agencies, and systems by providing them with current and accurate lists of available resources and services and building ability to articulate needs
• Coordinate with other program staff and community agencies to assist families in meeting program health requirements
• Assist parents in finding a medical home, removing barriers (setting appointments, transportation, etc.) and follow up.
• Identify community services and gaps by participating with others to assess community resources needed to support families and advance well-being
• Advocates for and secures community services and resources by maintaining constructive communication with a range of organizations and community service professionals
• Work with other community professionals serving the family by involving them and the family, in developing a meaningful plan for advancing family goals. 
• Share family information with written consent. 

Skills on Resume: 

• Program Improvement (Hard Skills)
• Family Support (Soft Skills)
• Recruitment (Hard Skills)
• Outreach (Soft Skills)
• Enrollment (Hard Skills)
• Advocacy (Soft Skills)
• Resource Coordination (Hard Skills)
• Community Engagement (Soft Skills)

Job Summary:

• Identify specific resources and programs available in areas such as emergency assistance, health care, education and GED training, childcare, elderly services, and employment services and youth services.
• Daily communicate with residents to evaluate immediate needs and provide appropriate referrals to community social service agencies as necessary.
• Monitor resident progress and provide case management, providing continuing assessment and crisis intervention skills utilized to ensure residents receive/obtain necessary services and referrals.
• Obtain resident signatures for all necessary releases/forms in order to communicate with all necessary medical personnel and social service agencies providing services to residents.
• Assist property management with unit inspections and cleaning classes.
• Maintain detailed files on all residents documenting contacts, referrals, and all correspondence related to residents, entering and updating necessary demographic information on each resident as well as service delivery. 
• Ensure that all data is entered in a timely manner.
• Organize and develop programs specific to meet population needs, such as speakers, recreational and educational activities, holiday events, and support groups ensuring that all are culturally diverse.
• Collaborate with management in social service program development and implementation.
• Maintain detailed information on all programs, activities and/or services and distribute to tenants through resident meetings and monthly newsletter created by Service Coordinator.
• Maintain communication with management regarding resident needs and concerns, working toward eviction prevention.

Skills on Resume: 

• Resource Identification (Hard Skills)
• Case Management (Soft Skills)
• Crisis Intervention (Soft Skills)
• Documentation (Hard Skills)
• Program Development (Hard Skills)
• Collaboration (Soft Skills)
• Data Management (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Assist management in defusing resident problems, such as contacting residents identified in security reports in order to offer social services assistance.
• Collaborate with agencies and administrative staff to ensure that all programs and activities have proper insurance coverage for scheduled events.
• Actively network with local program providers to advocate for program development to assist resident needs.
• Participate in community meetings and social service networks as an advocate and on behalf of the agency.
• Facilitate resident meetings where requested.
• Attend all agency Service Coordinator and program related meetings, professional development seminars and conferences, and other meetings as requested.
• Attend training on family-oriented service delivery topics as required by HUD and the agency.
• Collaborate and network with area Service Coordinators in order to expand and enhance social service programming.
• Complete all scheduled computer maintenance related to anti-virus and Malware scans, and any requested updates on Service Coordinator and resident computers.
• Be an active and engage participant in the agency annual event.
• Be a positive representative and advocate on behalf of the agency, directly working to promote the mission and values of the organization.

Skills on Resume: 

• Problem Solving (Soft Skills)
• Networking (Soft Skills)
• Advocacy (Soft Skills)
• Meeting Facilitation (Soft Skills)
• Professional Development (Hard Skills)
• Collaboration (Soft Skills)
• Computer Maintenance (Hard Skills)
• Representation (Soft Skills)

Job Summary:

• Outreach and support for the caregivers and children not in treatment w/ the client (mental health, school-based, addictions family support)
• Sending information (newsletter and/or and connecting the families and supports to local services
• Helping set up family support sessions and visitations
• Work with Prevention Specialist w/ children living at residential facility and with client on any needed support (mental health, school-based, addictions family support.
• Work with both Coordinators and the Aftercare Specialist in connecting w/ the clients to establish the needed relationship
• Serve as liaison/point person for all child-serving systems and all needs concerning the children of women in treatment.
• Maintain accurate records for children.
• Complete service data reporting forms and other reports on a monthly basis.
• Participate in ongoing training and professional education.
• Attend and participate in functions/meetings related to the coordination of services for children.
• Complete the date entry for the program to ensure reports are completed timely.

Skills on Resume: 

• Outreach (Soft Skills)
• Support Coordination (Soft Skills)
• Record Keeping (Hard Skills)
• Data Reporting (Hard Skills)
• Liaison (Soft Skills)
• Family Support (Soft Skills)
• Collaboration (Soft Skills)
• Training (Hard Skills)

Job Summary:

• Providing specialized support intervention services for newly bereaved families of donor-eligible patients including assessment, support and referral information. 
• Counsels families regarding brain death and the process of donation and obtains consent from family for organ & tissue donation after explaining donation options. 
• Collaborates with LiveOnNY staff on site to work as a team in an effort to provide support to the family and effectively plan for the case.
• Participating with hospital staff in the development and implementation of strategies, policies and procedures to increase organ and tissue referrals and donation. 
• Coordinating and providing donation education to departments in selected hospitals. 
• May serve as a First Responder on new organ referrals collecting basic patient information.
• Assist Clinical Manager with program planning, training, and evaluation.
• Promote Habitat for Humanity of Greater Chattanooga to the community, soliciting applicants and partnerships with other social services agencies.
• Manage the application process to ensure compliance with Fair Housing and Equal Credit Opportunity.
• Plan and facilitate committee meetings, homeowner education classes, and home dedications.

Skills on Resume: 

• Patient Advocacy (Soft Skills)
• Counseling (Soft Skills)
• Consent Management (Hard Skills)
• Collaboration (Soft Skills)
• Education (Hard Skills)
• Program Planning (Hard Skills)
• Community Outreach (Soft Skills)
• Compliance (Hard Skills)

Job Summary:

• Assess the needs of the client throughout time in the program
• Provides services on a weekly basis, in the home, office or community.
• Completes all notes (direct and in-direct) on EMR (electronic medical record software) daily.
• Complete treatment plan updates in EMR for each client that details the client's progress towards goals, response to services and goals that were the focus of the services, the client's response to the services and a follow-up plan of action
• Attends weekly team meetings and training as scheduled.
• Participates in weekly supervision with the Rehabilitation Specialist.
• Collaborates with the client's assigned mental health therapists monthly and documents the type of collaboration (i.e. phone call, attending a meeting, etc.).
• Coordinates and facilitates groups for Therapeutic Living for Families PRP clients.
• Maintaining 60% direct service requirement.
• Stay informed about affordable housing issues, Fair Housing issues, Equal Credit issues, and Fair Credit Reporting issues.
• Supervise and coordinate all “sweat equity” activity with families in the Homeownership Program.

Skills on Resume: 

• Client Assessment (Hard Skills)
• Documentation (Hard Skills)
• Treatment Planning (Hard Skills)
• Team Collaboration (Soft Skills)
• Supervision (Soft Skills)
• Group Facilitation (Soft Skills)
• Housing Knowledge (Hard Skills)
• Program Coordination (Soft Skills)

Job Summary:

• Establish initial contact with the potential donor family over the phone and provide trauma, grief and bereavement services for the family in addition to providing community resources. 
• Completes all necessary documentation within the timeframes established by LLF and its regulatory bodies. 
• Works in conjunction with appropriate LLF staff and funeral homes during tissue cases. 
• Collaborates closely with clinical personnel within the LLF during donor management to ensure that donor families’ needs are communicated to the LLF team. 
• Initiates follow-up support to donor and non-donor families when appropriate and is responsible for completing aftercare components within the timeframes established by LLF and its regulatory bodies.
• Responsible for offering the option of tissue donation in accordance with all state, federal and industry related regulations. 
• Provides family a copy of an authorization and completes the medical/social history proficiently.
• Facilitates the sharing of correspondence and communication between donor families and recipients. 
• Works with local transplant centers, OPOs, and tissue processors across the country in obtaining recipient updates when requested from donor families.
• Attends regularly scheduled LLF staff meetings, Family Services team meetings, and case reviews.

Skills on Resume: 

• Family Support (Soft Skills)
• Documentation (Hard Skills)
• Collaboration (Soft Skills)
• Grief Counseling (Soft Skills)
• Donation Coordination (Hard Skills)
• Communication (Soft Skills)
• Regulatory Knowledge (Hard Skills)
• Follow-up (Soft Skills)

Job Summary:

• Create and coordinate family communications through electronic and printed methods so that families receive timely, accurate and culturally competent information.
• Manage data to effectively track and monitor student growth and family progress over the course of participation. 
• Maintaining departmental evaluation tools and working closely with data and evaluation staff to ensure that the work of the department is documented and maintained for evaluation purposes.
• Facilitate high-quality family engagement programming. 
• Facilitating and organizing workshops for adult audiences and coordinating with school administration and community leaders.
• Provide case management, resource referrals, educational advocacy for students and families. 
• Working with caregivers to assess family needs and provide access to community resources.
• Implement the organization’s Middle School and High School access, application and transition program. 
• Providing task supervision for MSW interns as they support students and families in applying to NYC Department of Education middle and high schools. 
• Work directly with students and families that are identified as requiring more support in completing applications.
• Coordinate and manage partnerships that provide family workshop facilitation and engagement events. 
• Maintaining the departmental calendar of events, ensuring that presenters have the resources needed to conduct workshops and tracking of participation and evaluation.

Skills on Resume: 

• Communication (Soft Skills)
• Data Management (Hard Skills)
• Evaluation (Hard Skills)
• Family Engagement (Soft Skills)
• Workshop Facilitation (Hard Skills)
• Case Management (Soft Skills)
• Resource Coordination (Hard Skills)
• Program Coordination (Hard Skills)

Job Summary:

• Functions as the main point of contact for daily building services questions and issues, engages with building occupants and various service contractors
• Responsible for coordinating and working with Engineering team members to resolve day to day maintenance issues. 
• Elevates issues to Facilities Maintenance Manager or other leadership as the situation requires.
• Responsible for performing administrative duties and tasks in support of the Engineering Team, to include work order intake and scheduling, contractor scheduling and communicating with internal customers and external vendors.
• Tracks Facilities work order attainment and workload distribution.
• Research and provide recommendations for SEL curriculum and resources for direct service staff to implement with groups of children and adults.
• Serve as a campus operations leader on Saturday mornings during the school year and throughout the summer. 
• Opening and closing the campus, welcoming families and ensuring that all direct service staff have the materials and resources needed to provide programs for children and families.
• Generates purchase requisitions (PR) in Ariba, enters and tracks vendor and contractor orders, and reconciles invoices for engineering team members.
• Identify resources to support the plan and evaluate the effectiveness of services/resources
• Attend committee and/or collaborative meetings and assist in acquiring community partnership agreements.

Skills on Resume: 

• Facilities Coordination (Hard Skills)
• Administrative Support (Hard Skills)
• Work Order Management (Hard Skills)
• Vendor Coordination (Soft Skills)
• Research (Hard Skills)
• Campus Operations (Soft Skills)
• Procurement (Hard Skills)
• Community Partnership (Soft Skills)

Job Summary:

• Coordinates and leverages staff to support the demands of all programs and service lines
• Ensures program compliance with policies, procedures, and regulations
• Manages review and approval of all required operational documentation
• Provides direct billable services to ensure coverage and program expectations are met
• Supports program leadership
• Maintains an environment of on-going collaboration across assigned programs
• Supports the Family Behavioral Resources brand strategy
• Maintains a commitment to professional development
• Adheres to professional and ethical interaction policies and procedures
• Supports on-going and future business needs

Skills on Resume: 

• Program Coordination (Soft Skills)
• Compliance (Hard Skills)
• Documentation Management (Hard Skills)
• Service Delivery (Soft Skills)
• Leadership Support (Soft Skills)
• Collaboration (Soft Skills)
• Brand Strategy (Soft Skills)
• Professional Development (Soft Skills)