• Repair and analyze the latest film, television, and telecommunications equipment, which incorporates the most advanced components available to the industry, to a component level, paying close attention to details
• Set up and operate standard and specialized test equipment to diagnose, test and analyze reported customer and internal issues, providing a root cause analysis of the issue
• Complete root cause analysis reports for review and recommendations
• Provide training to team members within and external to the department
• Review documented procedures and processes related to testing, troubleshooting and reporting and work with other departments on continuous improvements
• Work with other departments to expedite resolutions to issues in a fast and efficient manner
• Support onsite Engineers with Failure Analysis.
• Electronics troubleshooting to determine failure mode of electronic modules and PCBA's.
• Provide periodic reporting of KPIs and metrics to business stakeholders.
• Work with team to conduct root cause analyses, communicate improvement recommendations and resolve escalations
• Support Company with Continuous Process Improvement initiatives.

Skills: Electronics Troubleshooting, Root Cause Analysis, Test Equipment Operation, Failure Analysis, Technical Training, Process Improvement, Reporting & Metrics, Cross-Department Collaboration

• Define failure analysis strategy and recommend corrective actions/fixes
• Develop innovative techniques and approaches to accelerate failure identification and mechanism understanding.
• Enter each complaint part/device investigation results into a failure analysis database.
• Effectively convey results to management.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues and/or in making recommendations.
• Provide assistance with more complex support tasks that require a higher level of understanding of functions, as directed by the immediate supervisor.
• Escalate issues to supervisor for resolution
• Provide Direct input for process and product improvement
• Assist with various projects by direct supervision.
• Perform failure analysis on electromechanical systems to find root cause of product quality issues
• Communicate technical investigation results to key technical stakeholders from Engineering, Operations, and Quality
• Maintain a failure analysis lab and generate failure analysis reports
• Manage inventory of customer returns
• Support the search for new, useful test equipment

Skills: Failure Analysis Strategy, Root Cause Identification, Database Management, Technical Reporting, Product Improvement, Electromechanical Systems, Cross-Functional Communication, Test Equipment Research

• Tracking preventative maintenance, calibration and repairs to ensure all assets are within specification, functioning properly and safe to operate
• Interface with suppliers and service contractors to perform the above services
• Diagnose errors or technical problems and work closely with the manufacturing engineering team on determining proper solutions
• Perform basic repairs and upgrades
• Inspecting for any malfunctions and immediately reporting/repairing defective equipment to prevent delays in productivity
• Utilizing a system/database to coordinate equipment maintenance activities
• Troubleshoot board and ECAT fails and determine root cause
• Provide FA disposition to procurement engineers and Suppliers
• Develop and maintain quality metrics
• Drive process improvements to help reduce line and process defects

Skills: Preventative Maintenance, Calibration, Troubleshooting, Equipment Inspection, Root Cause Analysis, Process Improvement, Supplier Coordination, Quality Metrics

• Arrange and manage the troubleshooting daily work.
• Support/assist Engineers in analyzing and resolving technical issues on electrical design
• Write FA report and take forward improvement action
• Checking the quality of the product and identifying the error or faults
• Responsible for the production process, monitor to improve the yield
• Responsible for the test report completion for each product and keeping test data record and traceability
• Implement Engineer's reliability test plan
• Implementing production testing tools, labeling systems and software loading stations
• Execute the TPM with the engineering and production team, 
• Maintain the equipment, tester, fixture and spare part plan, and support designing the fixture for testing based on demanding
• Provide training to technicians and operators to develop technical competence and Complete performance appraisal
• Providing feedback about the finished product and recommendations to the R & D
• Cooperate with the superior, other tasks assigned by the superior or the manager

Skills: Troubleshooting Management, Electrical Design Support, Data Collection, FA Reporting, Quality Control, Yield Improvement, Test Report Management, TPM Execution

• Lead post Release (Field and production) products failure analysis projects
• End to end management of failures – problems investigation and debug till implementations in the company products and production lines and include preparation of 8D reports to customers.
• Working with multiple interfaces (R&D, Engineering, Quality, products management, and customer support)
• Lead the company Failure Analysis forum
• Conduct routine analytical jobs using defined and documented procedures, meeting or exceeding cycle time and quality standard expectations
• Interact with lab engineers & managers on defining analytical methods needed to achieve expected results, meeting expectations of analyses and interpretation of results
• Recover from process and tool interruptions
• Complete all required reporting and documentation
• Understand and follow all health, safety, and environmental procedures and requirements
• Actively participate in continuous improvement processes, learning and skills development
• Coordinate and be involved in complex and escalated customer issues
• Take receipt and coordinate the products that were sent back to the factory for failure analyze activities.
• Perform extensive failure analyses activities and reports in coordination with the European and Global experts
• Support the repair technicians with complex technical issues and perform training when applicable.

Skills: Failure Analysis Leadership, Problem Investigation, 8D Reporting, Cross-Functional Collaboration, Analytical Methods, Process Recovery, Continuous Improvement, Technical Training

• Strong demonstrable experience with electrical test equipment including Power Supplies, Multimeter, Oscilloscopes, digital and analog microscopes, and other tools used for battery dissection.
• Extensive experience with hand tools, basic power tools, soldering, and instrumentation
• Proficient at detecting failure signatures and troubleshooting battery cells
• Familiarity with basic failure analysis techniques including 2D and 3D X-Ray, Cross Sectioning, SEM, and FLIR Thermography
• Fine electronics probing and solder skills
• Excellent written and verbal communication skills
• Able to use computers for communication (emails, Microsoft Office application like Word and Excel etc)
• Able to work as a team player and also independently with minimum supervision
• Ability to handle very small samples during chemical and other lab operations
• Experience working with chemicals (acids, bases, solvents)
• Good command of the English language in spoken and written form
• Excellent organizational skills and multi-tasking in a team environment

Qualifications: BA in Materials Science and Engineering with 3 years of Experience

• Understand failure analysis methodology and flow such as X-ray, SAM, Curve Tracer, Microscope, Thermal Emission, SEM, Polishing,etc
• Good written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization
• Ability to effectively multi-task and work collaboratively in a fast-paced, team environment
• Strong active listening skills with the ability to ask thoughtful questions to ensure instructions is correctly carried out.
• Basic English reading and writing skill.
• Proficient in Microsoft Excel, PPT.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs
• Experience in troubleshooting analog and digital circuits
• Familiar with the use of a variety of testing and measuring devices such as DVMM, oscilloscopes, and benchtop power supplies.

Qualifications: BS in Mechanical Engineering with 2 years of Experience

• Ability to read, analyze, and interpret, professional journals, technical procedures and datasheets.
• Ability to write reports and procedure manuals.
• Ability to effectively present information and respond to questions from Jabil’s Engineering departments.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to write simple correspondence. 
• Ability to read and understand visual aids.
• Ability to apply common-sense understanding to carry out simple one- or two-step instructions.

Qualifications: BA in Electrical Engineering with 3 years of Experience

• Experience in TEM sample preparation for semiconductor devices in advanced process nodes
• TEM analysis experience/skill in HR-STEM imaging and EDS analysis (TEM technician)
• Able to work independently and prioritize tasks on-hand to meet deadlines.
• Be able to handle pressure in a fast-paced working environment.
• Proven analytical thinking and problem-solving abilities.
• Basic PC skills (MS Windows OS and MS Office).
• Strong commitment to accuracy and the ability to work to deadlines in a team-oriented environment
• Strong verbal, customer-facing, and written communication skills
• Able to set priorities and manage time effectively
• Intermediate level experience in the use of products in the Microsoft Office suite
• Experience in a product technician-related role within the consumer electronics or medical industry.
• Electrical and mechanical background with experience dealing with PCBA troubleshooting and familiar with related FA tools like multimeter, soldering machine and screw drivers.

Qualifications: BS in Chemical Engineering with 2 years of Experience

• Excellent interpersonal and communications skills
• Strong knowledge and experience utilizing physical failure analysis techniques for IC’s and PCB’s including cross-sectioning, parallel lapping, Reactive Ion Etching, decapsulating, X-ray analysis and chemical deprocessing.
• Experience utilizing optical and scanning electron microscopes including EDX (Energy Dispersive X-ray) analysis
• Ability to troubleshoot electrical failures by micro-probing and using electrical test equipment
• Adept at I/V curve-tracing using analog and multi-pin, digital curve tracers (RTI).
• Experience building evaluation boards by interpreting schematics and soldering components
• Demonstrated proficiency utilizing MS Word, Excel, photo-editing, schematic and IC layout software
• Familiar with FA techniques in order to effectively direct external lab’s including EMMI, FIB, CSAM, OBIRCH, TIVA, LIVA, etc.
• Able to write concisely using good spelling, grammar, and proofreading skills
• Able to manage multiple, concurrent assignments under tight deadlines
• Able to follow instructions, maintain priorities, and make good decisions with minimal supervision
• Understanding FA processes, flow, and decision tree
• Familiar with IC packaging, semiconductor processes, and PCB manufacturing
• Experience working within an ISO-9001 work environment 

Qualifications: BA in Applied Physics with 3 years of Experience